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11868 Courses delivered Online

Customer Service for Hospitality

4.9(27)

By Apex Learning

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Customer Service for Hospitality
Delivered Online On Demand4 hours
£9.99

Diploma in Business Management

5.0(1)

By Course Gate

Equip yourself with essential business management skills through our comprehensive Business Management Course. Learn about marketing, project management, negotiation, and more. Perfect for beginners and experienced professionals alike. Enrol now and take charge of your business success!

Diploma in Business Management
Delivered Online On Demand9 hours
£11.99

Zen Lifestyle and Daily Routine

4.8(9)

By Skill Up

Embark on a transformative journey with our Zen Lifestyle and Daily Routine course. Discover mindfulness, simplicity, and balance for a life of serenity and purpose.

Zen Lifestyle and Daily Routine
Delivered Online On Demand1 hour
£9.99

Fairytale Fairy

5.0(17)

By Art & Craft at Stefanie's

A step by step video tutorial on how to paint a Fairytale Fairy for children, beginners, all levels.

Fairytale Fairy
Delivered Online On Demand
£8

Nurse Prescribing Level 3

By The Teachers Training

Empower yourself with advanced nursing skills through our Nurse Prescribing Level 3 Course. Gain the knowledge and expertise required to prescribe medications safely and effectively. Enhance your practice and contribute to improved patient care under the guidance of experienced instructors. Take the next step in your nursing career with our specialized training program.

Nurse Prescribing Level 3
Delivered Online On Demand6 hours
£15

English Literature Diploma

By The Teachers Training

Dive deep into the world of English literature with our comprehensive Diploma Course. Explore classic and contemporary works, analyze themes, and delve into literary theory. Gain a deep understanding of the rich tapestry of English literary history. Enroll now to enhance your appreciation for literature and earn a diploma in English literature.

English Literature Diploma
Delivered Online On Demand11 hours
£15

Skill Improvement Course

By The Teachers Training

Enhance your skills and boost your career with our Skill Improvement Course. Explore a range of topics tailored to your professional development needs. From communication and leadership to technical expertise, our course offers practical training to help you excel in your field. Elevate your capabilities and achieve your goals with our comprehensive skill enhancement program.

Skill Improvement Course
Delivered Online On Demand6 hours
£15

Stress Management: Avoid Burnout & Prevent Stress Course

5.0(14)

By Training Express

In today’s fast-paced environment, stress has become an almost constant companion for many. This course offers a clear and thoughtful approach to recognising stress triggers and developing strategies to manage pressure effectively. By understanding how stress affects both the mind and body, learners will gain valuable insights into maintaining a balanced and healthy lifestyle, reducing the risk of burnout before it takes hold. Designed with a focus on mental well-being, the course explores various techniques to manage anxiety and promote calmness. With a strong emphasis on self-awareness and mental clarity, it supports individuals in cultivating resilience and improving overall emotional health. Whether you’re aiming to manage day-to-day stress or prevent chronic exhaustion, this course provides the knowledge and tools necessary to create a sustainable path to wellbeing. Key Features of Stress Management: Avoid Burnout & Prevent Stress Bundle CPD Accredited Stress Management: Avoid Burnout & Prevent Stress Course Instant PDF certificate Fully online, interactive Stress Management: Avoid Burnout & Prevent Stresscourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Stress Management: Avoid Burnout & Prevent Stress Bundle course to excel! To become successful in your profession, you must have a specific set of Stress Management: Avoid Burnout & Prevent Stress skills to succeed in today's competitive world. In this in-depth Stress Management: Avoid Burnout & Prevent Stresstraining course, you will develop the most in-demand Stress Management: Avoid Burnout & Prevent Stress skills to kickstart your career, as well as upgrade your existing knowledge & skills. Stress Management: Avoid Burnout & Prevent Stress Curriculum Course 01: Stress Management Course 02: Managing Stress and Anxiety Level 3 Accreditation This Stress Management: Avoid Burnout & Prevent Stress bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Stress Management: Avoid Burnout & Prevent Stress course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Stress Management: Avoid Burnout & Prevent Stress basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Stress Management: Avoid Burnout & Prevent Stress Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Stress Management: Avoid Burnout & Prevent Stress Course
Delivered Online On Demand1 hour
£10

I Beg Your Pardon... The Power of Listening

By OnlinePMCourses

Communication makes up around 80 percent of the work of any manager and leader.

I Beg Your Pardon... The Power of Listening
Delivered Online On Demand
£14

Leadership Management Advanced Diploma

5.0(1)

By Course Gate

Enhance your leadership skills with our Leadership Management Advanced Diploma course. Learn key concepts, explore different leadership styles, and gain practical skills to motivate teams and achieve goals. Suitable for aspiring leaders, professionals seeking career advancement, and managers aiming to enhance their leadership abilities.

Leadership Management Advanced Diploma
Delivered Online On Demand16 hours
£11.99