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Want to gain a better understanding of your business's needs? Are you looking for solutions to your business problems? The Business Analysis Level 4 course is designed to provide learners with fundamental knowledge of business analysis, whether you're a business owner or aspiring business analyst. In this comprehensive training program, you will learn the definition of business analysis, with an introduction to business analysis planning and monitoring. This course also explores a wide range of techniques for researching and investigating, from brainstorming to interface analysis. You will learn how to determine the best way to find solutions to your business problems, using strategic planning and effective process improvement methods. On successful completion of this advanced course, you will have the practical knowledge to kickstart your career, with the potential to earn a competitive salary. Learning Objectives Familiarise with the role and core responsibilities of a business analyst Learn how to conduct a thorough business analysis step-by-step Sharpen your strategic thinking, verbal communication and problem-solving skills Understand the fundamentals of business planning and monitoring Explore a wide range of business analysis techniques and strategies Learn how to analyse potential and existing business solutions Discover tips and techniques for business elicitation and management Who is this Course for? This certificate in Business Analysis is ideal for aspiring business analysts, project managers or professionals who are new to the field and wish to fine-tune their skills and knowledge to accelerate their professional development. Our distance learning courses include specially designed training units to ensure quality, flexible studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the course. Good understanding of English language, numeracy and ICT are required to attend this course. Certificate of Completion from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career Path This Business Analysis course is a stepping stone for learners to work their way up to becoming a successful business analyst. Career opportunities and related roles in this field include: Strategy & Business Analyst Junior Business Analyst Technical Business Analyst Project Manager Course Curriculum Module 01: What is Business Analysis? What is Business Analysis? 00:10:00 Assessment Module 1 Module 01 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 02: Breaking Down the Different Levels of Business Analysis Breaking Down the Different Levels of Business Analysis 00:10:00 Assessment Module 2 Module 02 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 03: Business Analysis Key Concepts Business Analysis Key Concepts 00:05:00 Assessment Module 3 Module 03 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 04: Business Analysis Planning and Monitoring Business Analysis Planning and Monitoring 00:10:00 Assessment Module 4 Module 04 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 05: Elicitation and Collaboration Elicitation and Collaboration 00:10:00 Assessment Module 5 Module 05 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 06: Requirements Life Cycle Management Requirements Life Cycle Management 00:15:00 Assessment Module 6 Module 06 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 07: Strategy Analysis Strategy Analysis 00:15:00 Assessment Module 7 Module 07 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 08: Requirements Analysis and Design Definition Requirements Analysis and Design Definition 00:15:00 Assessment Module 8 Module 08 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 09: Solution Evaluation Solution Evaluation 00:10:00 Assessment Module 9 Module 09 Final Quiz Exam - Business Analysis Level 4 00:10:00 Module 10: Investigation Techniques Investigation Techniques 00:00:00 Assessment Module 10 Module 10 Final Quiz Exam - Business Analysis Level 4 00:10:00 Order Your Certificate
***Small Businesses FEAR This Simple Financial Secret!** (Learn it with the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management Course!)*** Did you know that according to a recent Federation of Small Businesses report, 72% of small business owners in the UK believe strong financial management is crucial for success? The Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course equips you with the theoretical knowledge and understanding to excel in this critical area. This Xero Accounting & Bookkeeping + Tax, Finance & Financial Management comprehensive course is designed to provide a solid foundation in Xero accounting software, tax accounting principles, and financial management strategies. Throughout the course, you'll gain the theoretical knowledge needed to navigate the financial world with confidence, helping you make informed decisions for your business or future career. 3 CPD Accredited Courses Are: Course 01: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7 Course 02: Tax Accounting Course 03: Financial Management Learning Outcome: Going through our interactive modules of Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course , you will be able to - Gain a working knowledge of Xero Accounting & Bookkeeping software. Master essential tasks like creating invoices, managing bills, and reconciling bank accounts in Xero. Understand core accounting principles like double-entry accounting and VAT returns. Develop strong financial management skills, including budgeting, analyzing financial statements, and interpreting financial data. Gain a theoretical grounding in tax accounting, including capital gains tax and import/export considerations. Confidently navigate the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management landscape. Key Highlights of Xero Accounting & Bookkeeping + Tax, Finance & Financial Management: CPD Accredited Xero Accounting & Bookkeeping + Tax, Finance & Financial Management Course Unlimited Retake Exam & 24/7 Tutor Support Easy Accessibility to the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management Course Materials 100% Learning Satisfaction Guarantee Lifetime Access Self-paced online Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course Modules Covers to Explore Multiple Job Positions Curriculum Topics: Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7e Xero Accounting & Bookkeeping + Tax, Finance & Financial Management begins with a deep dive into Xero accounting software. This course equips you with the theoretical knowledge to navigate Xero's functionalities for various bookkeeping tasks. You'll learn how to set up your Xero account, manage contacts, create invoices and bills, reconcile bank statements, and track inventory. Xero Accounting & Bookkeeping + Tax, Finance & Financial Management also covers essential bookkeeping principles like double-entry accounting and chart of accounts. Section 01: Introduction Introduction Section 02: Getting Started Introduction - Getting Started Signing up Quick Tour Initial Settings Chart of Accounts Adding a Bank Account Demo Company Tracking Categories Contacts Section 03: Invoices and Sales Introduction - Invoices and Sales Sales Screens Invoice Settings Creating an Invoice Repeating Invoices Credit Notes-03 Quotes Settings Creating Quotes Other Invoicing Tasks Sending Statements Sales Reporting Section 04: Bills and Purchases Introduction - Bills and Purchases Purchases Screens Bill Settings Creating a Bill Repeating Bills Credit Notes-04 Purchase Order Settings Purchase Orders Batch Payments Other Billing Tasks Sending Remittances Purchases Reporting Section 05: Bank Accounts Introduction - Bank Accounts Bank Accounts Screens Automatic Matching Reconciling Invoices Reconciling Bills Reconciling Spend Money Reconciling Receive Money Find and Match Bank Rules Cash Coding Remove and Redo vs Unreconcile Uploading Bank Transactions Automatic Bank Feeds Section 06: Products and Services Introduction - Products and Services Products and Services Screen Adding Services Adding Untracked Products Adding Tracked Products Section 07: Fixed Assets Introduction - Fixed Assets Fixed Assets Settings Adding Assets from Bank Transactions Adding Assets from Spend Money Adding Assets from Bills Depreciation Section 08: Payroll Introduction - Payroll Payroll Settings Adding Employees Paying Employees Payroll Filing Section 09: VAT Returns Introduction - VAT Returns VAT Settings VAT Returns - Manual Filing VAT Returns - Digital Filing Free Course 01: Tax Accounting Xero Accounting & Bookkeeping + Tax, Finance & Financial Management delves into the world of tax accounting. This course provides a theoretical understanding of tax principles, regulations, and calculations relevant to businesses. You'll explore topics like income tax, corporation tax, value added tax (VAT), and payroll taxes. Xero Accounting & Bookkeeping+ Tax, Finance & Financial Management equips you with the knowledge to identify tax implications for business transactions and ensure compliance with tax authorities. Module 01: Capital Gain Tax Module 02: Import and Export Module 03: Double Entry Accounting Module 04: Management Accounting and Financial Analysis Module 05: Career as a Tax Accountant in the UK Free Course 02: Financial Management Xero Accounting & Bookkeeping + Tax, Finance & Financial Management concludes with a focus on financial management. This course explores the theoretical underpinnings of financial decision-making. You'll learn how to create financial statements, analyze financial data, develop budgets and forecasts, and manage cash flow effectively. Xero Accounting & Bookkeeping+ Tax, Finance & Financial Management empowers you to make informed financial decisions that contribute to the overall success of a business. Module 01: Introduction to Financial Management Module 02: Fundamentals of Budgeting Module 03: The Balance Sheet Module 04: The Income Statement Module 05: The Cash Flow Statement Module 06: Statement of Stockholders' Equity Module 07: Analysing and Interpreting Financial Statements Module 08: Inter-Relationship Between all the Financial Statements Module 09: International Aspects of Financial Management Each topic has been designed to deliver more information in a shorter amount of time. This makes it simple for the learners to understand the fundamental idea and apply it to diverse situations through Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course. Certification Free CPD Accredited (CPD QS) Certificate. Quality Licence Scheme Endorsed Certificate of Achievement: Upon successful completion of the course, you will be eligible to order an original hardcopy certificate of achievement. This prestigious certificate, endorsed by the Quality Licence Scheme, will be titled 'Advanced Diploma in Xero Accounting and Bookkeeping at QLS Level 7'. Your certificate will be delivered directly to your home. The pricing scheme for the certificate is as follows: £129 GBP for addresses within the UK. Please note that delivery within the UK is free of charge. Disclaimer This Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course will teach you about Xero accounting software and help you improve your skills using it. It's created by an independent company, & not affiliated with Xero Limited. Upon completion, you will earn a CPD accredited certificate, it's not an official Xero certification. CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course. Besides, this Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course particularly recommended for- Anyone interested in learning Xero can progress from a beginner to a knowledgeable user in just one day. Small business owners that want to handle their own accounting in Xero Xero Practice Manager Bookkeepers who wish to learn Xero rapidly Requirements Students seeking to enrol for Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course should meet the following requirements; Basic knowledge of English Language is needed for Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course, which already you have. Basic Knowledge of Information & Communication Technologies for studying Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course in online or digital platform. Stable Internet or Data connection in your learning devices to complete the Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course easily. Career path The Xero Accounting & Bookkeeping + Tax, Finance & Financial Management course will enable you to explore in Xero related trendy and demanding jobs, such as: Bookkeeping Specialist Client Experience Specialist Accounting Advisory Apprentice Cloud Accountant Education Specialist Management Accountant Finance Manager Tax Implementation Specialist Xero Practice Manager Certificates CPD QS Certificate of completion Digital certificate - Included After successfully completing this course, you can get CPD accredited digital PDF certificate for free.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Network Video Engineer Voice/UC/Collaboration/Communications Engineer Collaboration Tools Engineer Collaboration Sales/Systems Engineer Overview Cisco Meeting Server Overview Cisco Meeting Server Deployment Cisco Meeting Server User Licensing Cisco Meeting Server Configuration Cisco Meeting Server Configuration with Cisco Unified Communication Manager (CUCM) Cisco Meeting Server Integration VCS/Expressway Cisco Meeting Server Integration with TMS Cisco Meeting Server Configuration with Lync/Skype for Business Cisco Meeting Server Recording and Streaming Cisco Meeting Manager (CMM) Deployment Cisco Meeting Server WebRTC using Expressway Proxy Cisco Meeting Server Customization Cisco Meeting Server Troubleshooting In this course, students will install and configure a Cisco Meeting Server version 2.x. Students will configure a multimode CMS Cluster and implement all the different components of a clustered solution. Student will also integrate CMS with Unified Communications Manager and VCS/Expressway. Students will also integrate Recording and Skype/Lync. Students will use the TMS and new Cisco Meeting Manager Schedule and monitor CMS. Cisco Meeting Server Overview What is Cisco Meeting Server Cisco Meeting Server Benefits Cisco Meeting Server vs Telepresence Server vs MCU Cisco Meeting Server Functions? Cisco Meeting Server Components Cisco Meeting Server Call Bridge Cisco Meeting Server Web Bridge Cisco Meeting Server Turn Server Cisco Meeting Server XMPP Server Cisco Meeting Server Database Cisco Meeting Server Scalability On-premises and Cloud Conferencing API Integration Cisco Meeting Server Deployment MMP CLI Cisco Meeting Server Prerequisites Cisco Meeting Server 2000 Deployments Installing the server Configuring the Fabric Interconnect modules Configuring the Cisco Meeting Server 2000 through the MMP Checking the installed software Configuring the Web Admin Interface Applying a License File Cisco Meeting Server 1000/VM Deployments Installing CMM via VMware Configuring VMware Network Management Configuring the VMware Instance using vSphere client Retrieving and activating VMware Licenses Accessing the Cisco Meeting Server 1000 Console Installing CMM via Hyper-V Single combined server deployment Single Split Server Deployment Deploying a Core Server Deploying an Edge Server Certificate Guidelines for Single Split Server Deployment Scalable and Resilient Server Deployments Cisco Meeting Server User Licensing Obtaining and Entering a License File Cisco Meeting Server Licenses Cisco User Licenses Personal Multiparty Plus Licensing Shared Multiparty Plus Licensing Cisco Meeting Server Capacity Units XMPP Licensing for Cisco Meeting Apps Cisco Meeting Server Capacity Units Cisco Meeting Server Configuration Transferring the License File to the Cisco Meeting Sever Creating a Cisco Meeting Server Administrator Account Setting up the Network Interface for IPv4 Adding additional Network Interfaces Configuring the Web Admin Interface Creating the certificate for the Web Admin Interface Configuring the Web Admin Interface for HTTS Access Configuring the Web Bridge Configuring the TURN server Configuring the Databases Deploying Web Bridges Deploying multiple Web Bridges Setting up the Web Bridges? certificates Setting up the Web Bridges via the API Web Bridge call flow Cisco Meeting App and WebRTC Client Enabling HTTP redirect and the Web Bridge Deploying the TURN Servers Dial plan configuration ? Overview Dial plan rules for incoming calls and outbound calls Outbound Dial Plan Rules Inbound Dial Plan Rules Forwarding Dial Plan Rules Dial plan configuration?SIP endpoints Cisco Meeting Server (CMS) Configuration with Cisco Unified Communication Manager (CUCM) CUCM and CMS Integration Setting up Escalated ad hoc calls Configuring the Meeting Server Setup Incoming Dial Plan Setup Administrator Account with API Permission Adding the Cisco Meeting Server as a Conference Bridge Creating a Media Resource Group Creating a Media Resource List Adding the Media Resource Group to a Device Pool or Device Setting up Scheduled and Rendezvous Calls Configure Outbound Dial Plan Dial Plan Configuring Cisco Unified Communications Server Configure Route Groups Configure Route Lists Configure Route Pattern Support for Active Control Participant List Indicators Selecting Layout Limitations Overview of ActiveControl and the iX protocol CUCM 8.x and earlier Third-party networks VCS-centric deployments Load Balancing Calls Configuring Call Bridges for Load Balancing Incoming Calls Creating Call Bridge Groups Enabling Load Balancing Fine Tuning Load Balancing Enable Load Balancing of Outbound SIP Calls Setup Outbound Dial Plan Rule for Load Balancing SIP Calls Supply the Call Bridge Group or Specific Call Bridge to Use for Outbound SIP Calls Cisco Meeting Server Integration VCS/Expressway Gateway Configuration Call Testing Inbound call from an endpoint registered to a VCS/Expressway Outbound call to an endpoint registered to a VCS/Expressway Calling non Cisco Meeting App users from H.323 endpoint Troubleshooting Cisco Meeting Server Integration with TMS TMS Integration Cisco Meeting Server Configuration with Lync/Skype for Business Configuring Cisco Meeting Server with SKYPE Dial plan configuration ? integrating Lync/Skype for Business Lync clients dialing into a call on clustered Meeting Servers Integrating SIP endpoints and Lync clients Adding calls between Lync clients and SIP video endpoints Lync Front End server configuration VCS configuration Meeting Server configuration Integrating Cisco Meeting App with SIP and Lync clients Integrating Lync using Lync Edge service Controlling the bandwidth for sharing content on Microsoft Lync and Skype for Business calls Direct Lync federation Calling into scheduled Lync meetings directly and via IVR Office 365 Dual Homed Experience with OBTP Scheduling Cisco Meeting Server Recording and Streaming Recording Meetings Recorder licensing Recording with Vbrick Prerequisites for the Meeting Server Configuring the Meeting Server to work with Vbrick Steps to configuring the Streamer Deploying streaming Streamer licensing Recording meetings Cisco Meeting Manager (CMM) Deployment Deploy Cisco Meeting Manager Cisco Meeting Manager Meetings Navigation List Meetings Edit Meetings Layout Recording Streaming Participants Find meetings Find participants Change layout for all participants in a meeting Start and stop recording Start and stop streaming Add participants Change layout for an individual participant Turn audio or video on or off View participant details Call statistics Cisco Meeting Server WebRTC using Expressway Proxy Configure Cisco Meeting Server for WebRTC Proxy Configure Cisco Expressway C Configure Turn on Cisco Expressway E Cisco Meeting Server Customization WebRTC App Customization Call Customization IVR Message Customization SIP/LYNC Call Message Customization Invitation Customization Cisco Meeting Server Troubleshooting Troubleshooting Cisco Meeting Server Connectivity Troubleshooting Web Bridge connectivity Troubleshooting Call Server issues Troubleshooting Conferencing issues
24-Hour Flash Sale! Prices Reduced Like Never Before!! **Trust The 35000+ Students Who Are Learning with Us and Kickstarting Their Career!** How does a child's environment influence their mental development? What are the long-term impacts of childhood experiences on mental health? The Mental Health Foundation reports that one in six UK children aged 5-16 experiences a mental health issue annually. On our Child Psychology course, you will get all the answers you need. Our specially curated bundle offers three pivotal courses: Child Psychology, Understanding Children and Young People's Mental Health, and a Diploma in Childcare. These courses provide an immersive exploration into the cognitive and emotional development of children, techniques for nurturing mental health, and the best childcare practices. You'll gain insights into the psychological challenges children face, learn strategies to support their well-being and understand the frameworks that govern professional childcare today. This Advanced Diploma in Child Psychology at QLS Level 7 course is: Endorsed by The Quality Licence Scheme (with 180 CPD points) Accredited by CPDQS (with 180 CPD points) We are also giving away 2 Premium Courses absolutely free! Free Course 01: Understanding Children And Young People's Mental Health Free Course 02: Diploma in Childcare This is more than just education; it's your pathway to transform lives. Equip yourself with the knowledge and skills to support the mental and emotional health of children and young people. Enrol now and join a community of like-minded professionals striving to make a positive impact! Learning Outcomes of this Program: After successful completion of this child psychology course, you'll be able to: Understand key psychological theories related to child development. Identify mental health conditions and support strategies for young people. Apply child psychology practices in real-world childcare settings. Recognise developmental milestones and their impact on behaviour. Develop effective communication techniques with children and teens. Implement safeguarding policies to ensure child welfare and safety. Why Prefer this Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training program (£10 postal charge will be applicable for international delivery) The course is Affordable and Simple to understand Get Lifetime Access to the course materials The training program comes with 24/7 Tutor Support Start your learning journey straight away! Course Curriculum Course 01: Child Psychology at QLS Level 7 Module 01: Introduction to Child Psychology Module 02: Introduction to Mental Health Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Attachment Disorder Module 06: Attachment-Focused Parenting Module 07: Emotions and Mind-Mindedness Module 08: Interventions, Treatment and Support Module 09: Factors that Influence Development Module 10: Cognitive Development Module 11: Social and Emotional Development Module 12: Personality and Intellectual Development of Children Module 13: Stages of Language Development Module 14: Understanding Moral Development Module 15: Problems of Infancy Module 16: Problems of Childhood Module 17: Signs of Child Neglect Module 18: Risk Factors for Neglect Module 19: The Impact of Child Neglect Module 20: Prevent Child Negligence Module 21: Cyberbullying Module 22: Internet Grooming Module 23: Identifying, Preventing and Overcoming Internet Addiction Module 24: Mental Health Related Legislations in the UK Course 02: Understanding Children And Young People's Mental Health Module 01: Introduction to Mental Health Module 02: Child Psychology Module 03: Attachment and Relationship Building in Childhood Module 04: Impacts of Separation and Loss on Attachment Module 05: Factors that Influence Development Module 06: Mental Health Problems in Young and Adults Module 07: Other Mental Health Problems in Young and Adults Module 08: Autism, ADHD and Dyslexia in Young and Adults Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Module 10: The Self Harming Behaviour Module 11: Mental Health Treatment and Medicine Module 12: Mental Health over Life Span and Society in the UK Module 13: Mental Health Related Legislations in the UK Course 03: Diploma in Childcare Module 01: Caring for Children Module 02: Healthy Food, Healthy Living Module 03: Keeping Children Healthy & Safe Module 04: Child Protection Module 05: Play, Imagination and Creativity Module 06: Introduction to EYFS Module 07: Importance of Early Years in Development Module 08: EYFS Teaching Techniques Module 09: Working as an EYFS Teacher Module 10: Promoting Learning and Development Module 11: Children Having Special Education Needs or Disabilities Assessment Process Once you have completed all the modules on the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: FREE (Previously it was £12.99*3 = £39) CPD 200 CPD hours / points Accredited by CPD Quality Standards Module 1: Introduction to Child Psychology 20:43 1: Introduction to Child Psychology 20:43 Module 2: Introduction to Mental Health 14:09 2: Introduction to Mental Health 14:09 Module 3: Attachment and Relationship Building in Childhood 35:21 3: Attachment and Relationship Building in Childhood 35:21 Module 4: Impacts of Separation and Loss on Attachment 23:51 4: Impacts of Separation and Loss on Attachment 23:51 Module 5: Factors that Influence Development 18:39 5: Factors that Influence Development 18:39 Module 6: Cognitive Development 20:07 6: Cognitive Development 20:07 Module 7: Social and Emotional Development 33:54 7: Social and Emotional Development 33:54 Module 8: Personality and Intellectual Development of Children 31:00 8: Personality and Intellectual Development of Children 31:00 Module 9: Understanding Moral Development 12:26 9: Understanding Moral Development 12:26 Module 10: Assessments of Attachment 10:51 10: Assessments of Attachment 10:51 Module 11: Attachment Disorder 11:11 11: Attachment Disorder 11:11 Module 12: Attachment-Focused Parenting 14:28 12: Attachment-Focused Parenting 14:28 Module 13: Interventions, Treatment and Support 10:33 13: Interventions, Treatment and Support 10:33 Module 14: Signs of Child Neglect 21:13 14: Signs of Child Neglect 21:13 Module 15: Risk Factors for Neglect 12:03 15: Risk Factors for Neglect 12:03 Module 16: The impact of Child Neglect 14:16 16: The impact of Child Neglect 14:16 Module 17: Prevent Child Negligence 14:15 17: Prevent Child Negligence 14:15 Module 18: Mental Health Related Legislations in the UK 21:29 18: Mental Health Related Legislations in the UK 21:29 Assignment On- Diploma in Child Psychology at QLS Level 5 (Optional) 02:00 19: Assignment On- Diploma in Child Psychology at QLS Level 5 02:00 Order Your Certificate 02:00 20: Order Your CPD Certificate 01:00 21: Order Your QLS Endorsed Certificate 01:00 Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Aspiring child psychologists Current childcare workers Social work students Educational professionals Parents and guardians Mental health advocates Please note: This course doesn't entitle you to practice as a professional in this specific field. Rather, this course will assist you in understanding the fundamentals so that you can improve your knowledge in the relevant field. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Child Psychologist: £35,000 - £60,000 Educational Psychologist: £37,000 - £75,000 Child Welfare Officer: £25,000 - £45,000 School Counselor: £30,000 - £50,000 Childcare Manager: £25,000 - £45,000 Clinical Psychologist: £40,000 - £80,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Cademy certificate of completion Digital certificate - Included Will be downloadable when all lectures have been completed CPD Accredited Hard Copy Certificate Hard copy certificate - £29 Please note that International students have to pay an additional £10 as a shipment fee. Advance Diploma in Child Psychology at QLS Level 7 Hard copy certificate - £139 Please note that International students have to pay an additional £10 as a shipment fee.
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is as follows: Customers configuring and maintaining CUCM 8.x, 9.x, 10.x, 11.0, or 12.x. PBX System Administrators transitioning to CUCM administration IP networking professionals taking on responsibility for CUCM administration Workers being cross-trained for CUCM administration coverage The secondary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers Overview Upon completing this course, the learner will be able to meet these overall objectives: Demonstrate an overall understanding of the Cisco Unified Communications Manager (CUCM) 12.x (or earlier version) system and its environment Configure CUCM to support IP Phones in multiple locations Configure CUCM to route calls to internal and PSTN destinations Configure User accounts and multi-level administration Understand User Web Page functionality Configure user features, including Hunt Groups, Call Pickup, and Call Park. Understand the capabilities of and demonstrate the Bulk Administration Tool Understand the SMART Licensing model for Cisco Unified Communications Understand and demonstrate the use of the Unified Reporting tool Understand and demonstrate the use of the Dialed Number Analyzer Communications Manager Administration for Version 12.5 (CMA v12.5) is an instructor-led course presented to system administrators and customers involved with the day-to-day operation of the Cisco Unified Communications Manager product. This course introduces you to the CUCM system, the necessary procedures for administering IP Phones and Users, understanding the Dial Plan and implementing Features. In addition to instructor-led lectures and discussions, you will configure CUCM and Cisco IP Phones in the lab, either in a live classroom or WebEx remote classroom environment. While the Cisco Unified Communications Manager software used in the class is version 12.5.1, the course material applies to versions 8.x, 9.x, 10.x, 11.x, or 12.x. The concepts and the lab tasks are the same for most of the Cisco Unified Communications Manager software versions CUCM System Basics Introduction to IP Telephony Traditional Voice vs. IP Telephony Clustering Overview Intra-Cluster Communications CUCM Redundancy Options Deployment Models Campus (Single Site) Deployment Centralized Call Processing Deployment Distributed Call Processing Deployment Clustering over the IP WAN Call Processing Deployment Hybrid Call Processing Deployment Basics of CUCM Configuration Administrative Interfaces Administration and Serviceability Unified Reporting and the Enterprise License Manager Disaster Recovery System and Unified OS Administration Navigation Bar Command Line Interface Server Redundancy: CM Groups CM Group Configuration Date/Time Group Regions and Codecs Locations Device Pool Configuration Service Parameters Configuration Enterprise Parameters Configuration Supporting Phones and Users Configuring CUCM to Support Phones Cisco Unified IP Phone Model Ranges Specialized Cisco IP 89xx and 99xx phones Cisco Jabber Client Phone Button Templates Softkey Template Cisco IP Phone Registration Device Defaults Phone Configuration Manual Phone Configuration Auto-Registration Self-Provisioning Using the Bulk Administration Tool (BAT) Deploying new phones and users Overview of the Auto-Register Phone Tool Configuring CUCM to Support Users Understanding CUCM Users Manual User Creation User Import with BAT Importing Users with LDAP Sync LDAP Authentication Understanding User Administration Configuring User Administration Working with Access Control Groups Assigning End Users to Access Control Groups User Web Pages Understanding the Dial Plan Dial Plan Overview Introduction to the Dial Plan Understanding Dial Plan Components Route Lists, Route Groups and Devices Call Routing Understanding Digit Analysis Basics of Dial Plan Configuration Basics of the Dial Plan Dial Plan Configuration Translation Patterns Route Plan Report Advanced Dial Plan Configuration Understanding Digit Manipulation External Phone Number Masks Transformation Masks Discard Digits Instructions: PreDot Class of Control Overview of Class of Control Partitions and Calling Search Space Traditional vs. Line/Device Approach Configuring Partitions and CSSs Time of Day Routing PLAR Application Forced Authorization Codes CUCM Features Media Resources Overview of Media Resources Conference Bridge Music on Hold Transcoder Annunciator Overview of Media Resource Management Configuring Media Resources User Features Configuring Call Coverage in Cisco Unified Communications Manager Call Coverage in Cisco Unified Communications Manager Hunt Group Overview Hunt Group Configuration Final Forwarding Shared Lines Call Pickup Directed and Group Call Pickup Call Park Lab Outline Configuring the System to Support Cisco IP Phones Creating and Associating Users Configuring Basic Dial Plan Elements Configuring Complex Dial Plan Elements Implementing Class of Control Configuring Media Resources Configuring Hunt Groups and Call Coverage Configuring Call Pickup and Call Park
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Unlock the power of effective negotiation. Gain essential skills to navigate complex deals, build lasting partnerships, and achieve optimal outcomes. Course overview Duration: 1 day (6.5 hours) This course is designed for those who need to understand and be able to use essential negotiation skills to make them more effective in their role. Externally you maybe negotiating with suppliers, customers, regulatory authorities and other organisations. Internally you will be negotiating with stakeholders, colleagues, and team members which could be for resources, time, budget or facilities. Being able to negotiate agreements that are acceptable to all parties requires skill and is essential to maintain healthy, functional relationships. This will be a facilitated workshop designed to be flexible to achieve the desired outcome. We will achieve the objectives through a mixture of facilitated discussion, interactive exercises designed to give insight and facilitator input. During the day we will deal with the stages of a negotiation from preparation to closing. Individuals will get the opportunity to practice the skills needed to create win-win outcomes through a number of generic but realistic scenarios. Objectives By the end of the course you will be able to: State the principles of effective negotiation Prepare effectively for different types of negotiation Set negotiation objectives and identify what can be ‘traded’ Explain how assertiveness and influencing skills can affect outcomes Deploy appropriate strategies and tactics to achieve the best results Use different techniques to deal with difficult customers and difficult situations Content Influencing Seek first to understand, and then be understood The importance of understanding the other party’s position and how to do it The power of non-verbal communication Dealing with difficult customers and difficult situations whilst maintaining a positive relationship How to approach negotiations Identifying potential negotiations and preparing for potential outcomes Aiming for results which deliver win/win outcomes Developing a win/win mindset and behaviours Rights and responsibilities of negotiators Setting Negotiation Objectives Clarifying essential, desirable and ideal objectives Assessing the most favoured, realistic target and walk away positions The Negotiation Process The importance of preparation Creating an opening proposal Where to pitch the opening proposal Bargaining/Trading - Gaining Momentum Knowing your parameters – what can be traded? Choosing a strategy and tactics Dealing with questionable tactics and ploys Building rapport – the communication process Asking the right questions and active listening Being assertive, demanding your rights and ensuring you meet your responsibilities Closing Techniques Trial and actual closing techniques Signalling Summarising and documenting the agreement Follow up and implementation of the deal
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