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Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course Online Unlock the Power of Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course: Enrol Now! Project management professionals are required at all levels in both the private and public sectors. Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course is a sector that focuses on the planning, implementation, and supervision of critical projects that are at the heart of the modern business. The Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course will introduce you to both fundamental and cutting-edge project management concepts. Throughout seventeen engaging modules, you will learn about project tools, techniques, and standards, as well as what is used in your organization. This Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course will help those new to project management lead and contribute to projects more effectively. Defining a project, planning a project, managing project quality and risk, managing project scope, managing project time, managing project communication, and managing global projects are some highlights of the course. Main Course: Level 7 Project Management Course Free Courses included with Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course: Course 01: Anger Management Course 02: Level 1 Business Management [ Note: Free PDF certificate as soon as completing the Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course] Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course Online This Level 7 Diploma - Project Management Course consists of 17 modules. Course Curriculum of Level 7 Diploma - Project Management Course Module 01: Overview of Project Management Module 02: Project Lifecycle Module 03: Factors for Project Success or Failure Module 04: Project Feasibility Analysis and Project Selection Module 05: Project Execution and Control Module 06: Quality Management Module 07: Conflict Management Module 08: Cost Management Module 09: Time Management Module 10: Project Risk Management Module 11: Project Procurement Management Module 12: Project Change Management Module 13: Communication Management Module 14: Project Integration Management Module 15: Scope Management Module 16: Managing Project Closure Module 17: International Project Assessment Method of Level 7 Diploma - Project Management Course After completing Level 7 Diploma - Project Management Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Level 7 Diploma - Project Management Course After completing the Level 7 Diploma - Project Management Course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course Online This Level 7 Diploma - Project Management Course is ideal for project managers and owners who wish to improve their skills and abilities. Professionals looking to upgrade their efficiency and productivity can also benefit from this Level 7 Diploma - Project Management Course. Requirements Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course Online To enrol in this Level 7 Diploma - Project Management Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Level 7 Diploma - Project Management Course. Be energetic and self-motivated to complete our Level 7 Diploma - Project Management Course. Basic computer Skill is required to complete our Level 7 Diploma - Project Management Course. If you want to enrol in our Level 7 Diploma - Project Management Course you must be at least 15 years old. Career path Level 7 Diploma - Project Management: Level 7 Diploma - Project Management Course Online Level 7 Diploma - Project Management Course carries wide and diverse career choices, which include: Project Assistant Project Management Support Project Analyst Project Coordinator

Deal Price is Active! Save Now- £403! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Dog Agility and First Aid Course might help you get there! Expand your expertise with high-quality training - study the course and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the online training course. This online training course is accredited by CPD with 10 CPD points for professional development. Students can expect to complete this training course in around 07 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, an instant e-certificate will be exhibited in your profile that you can order as proof of your new skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. This course can help you to accomplish your ambitions and prepare you for a meaningful career. So, join the course today - gear up with the essential skills to set yourself up for excellence! Experts created the Dog Agility and First Aid course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Here is the curriculum breakdown of the course: Dog Agility and First Aid Course Course 01: Dog Agility Course Module 01: Introduction Dog Agility Brief History International Sports Benefits Overview of Dog Agility and Other Dog Sports Module 02: What to Know Before Starting? Choosing the Perfect Breeds Knowing the Age to Start Training Impact of Training Environment How to Get Agility Equipment? Training Schedules Module 03: Understanding Behaviour, Responses and Communication Body Tell the Tale Tail Position Ears Eyes Mouth Overall Body Posture Signs of Stress Module 04: Basic Physical Training Quick Examination before Staring Basic Control Position Chasing Jumps Following the Owner Agility Obstacles Training Sequencing Training Reinforcement of Training Module 05: Obstacle Training 1 (Contact Obstacle) Contact Zones A-frame Walking Seesaw or teeter-totter The Weave Poles Other Obstacles Module 06: Obstacle Training 2 (Tunnels and Jumps) All About Tunnels and Jumps Open Tunnels Closed Tunnels Single Jump and Panel Jump Broad Jump Tire Jump Spread Jump Module 07: Flatwork and Course Design Flatwork Foundation Designing a Course A Simple Jumpers Sequence A Simple Jumpers Course with Weaves A Trickier Course A Standard Course in a Small Area An Eight-Obstacle Standard Course Tons tunnels Weave o' Rama Race Module 08: Agility and Health Watching Out for Illness and Injury Lameness Preventing Lameness What to Do For an Injury Recurring Injuries Module 09: About Competitions Entering Agility Events Matches and Competitive Trials Finding Events through Agility Organizations Classes of Competition Pros of Competitions Cons of Competitions Let the Games Begin! Course 02: Pet First Aid Course Module 01: Basics of First Aid What Is First Aid? Pet First Aid Difference between Pet First Aid and Human First Aid First Aid Kit General Directions for First Aid Summary Module 02: Handling Fractures and Injuries What Is Fracture? How to Handle the Injured Pet Chemical Injuries Abscess and Bandaging Summary Module 03: Stings, Bites and Burns Insect Bites Bite Wounds Burns Electrocution Snakebite Summary Module 04: Impalement Injuries, Drowning and Choking Impalement Injuries Eye Injuries Primary CauseFirst Aid Care Bleeding Stopping External BleedingInternal Bleeding Drowning Choking Bloat Summary Module 05: Pet First Aid for Fainting, Fever and Dehydration Fainting Fever Dehydration Hyperthermia Summary Module 06: First Aid for Breathing Problems Breathing Problems Dyspnea Chronic Bronchitis Bacterial Pneumonia Pulmonary Fibrosis Summary Module 7: Diarrhoea and Vomiting Diarrhoea Vomiting Care for Diarrhoea and Vomiting Summary Module 08: Treatment for Difficult Labour and Poisoning Difficult Labour Poisoning Common Poisons for Pets Human MedicationsChocolatesOnionsGrapes and RaisinsMacadamia NutsAlcoholCaffeineCorn and Sweet CornXylitolAvocados Prevention Summary Module 09: Straining, Sunburn and Wounds Understanding Straining What Is Constipation? Causes of Constipation Symptoms of Constipation Treating Constipation Treating Straining Sunburn Wounds Summary Module 10: Shock and Regular Check-Ups What Is Shock? Shock and the Cardiovascular System Causes of Shock Symptoms of Shock Treating Shock Regular Care for Pets Summary Module 11: Cardiopulmonary Resuscitation (CPR) What Is Cardiopulmonary Resuscitation (CPR)? Rescue Breathing Chest Compressions Secondary Survey Summary Module 12: Tips for Handling Pets Park Etiquette Leaving Pet While Travelling Travelling with Pet Tick Removal General Pet Care Tips Summary Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The Dog Agility and First Aid program does not require any prior knowledge; everyone may participate! This course is open to anyone interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your speed and grow a quality skillset. Career path After completing this Course, you are to start your career or begin the next phase of your career in this field. Our entire course will help you to gain a position of respect and dignity over your competitors. The certificate enhances your CV and helps you find work in the field concerned. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Project managers and consultants involved in and concerned with the implementation of an ISMS, expert advisors seeking to master the implementation of an ISMS, individuals responsible for ensuring conformity to information security requirements within an organization Overview Master the concepts, approaches, methods and techniques used for the implementation and effective management of an ISMS Learn how to interpret the ISO/IEC 27001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an ISMS Acknowledge the correlation between ISO/IEC 27001, ISO/IEC 27002 and other standards and regulatory frameworks Acquire the expertise to advise an organization in implementing Information Security Management System best practices This training course is designed to prepare you to implement an information security management system (ISMS) based on the requirements of ISO/IEC 27001. It aims to provide a comprehensive understanding of the best practices of an ISMS and a framework for its continual management and improvement. Introduction to ISO/IEC 27001 and initiation of an ISMS Training course objectives and structure Standards and regulatory frameworks Information Security Management System (ISMS) Fundamental information security concepts and principles Initiation of the ISMS implementation Understanding the organization and its context ISMS scope Planning the implementation of an ISMS Leadership and project approval Organizational structure Analysis of the existing system Information security policy Risk management Statement of Applicability Implementation of an ISMS Documented information management Selection and design of controls Implementation of controls Trends and technologies Communication Competence and awareness Security operations management ISMS monitoring, continual improvement, and preparation for the certification audit Monitoring, measurement, analysis, and evaluation Internal audit h Management review Treatment of nonconformities Continual improvement Preparing for the certification audit Certification process and closing of the training course

Duration 4.125 Days 24.75 CPD hours This course is intended for The job roles best suited to the material in this course are: Managers or consultants involved in Environmental Management, Expert advisors seeking to master the implementation of an Environmental Management System, Individuals responsible for maintaining conformance with EMS requirements , EMS team members Overview Acknowledge the correlation between ISO 14001, ISO 14040 and other standards and regulatory frameworks Master the concepts, approaches, methods and techniques used for the implementation and effective management of an EMS Learn how to interpret the ISO 14001 requirements in the specific context of an organization Learn how to support an organization to effectively plan, implement, manage, monitor and maintain an EMS Acquire the expertise to advise an organization in implementing Environmental Management System best practices ISO 14001 Lead Implementer training enables you to develop the necessary expertise to support an organization in establishing, implementing, managing and maintaining an Environmental Management System (EMS) based on ISO 14001. During this training course, you will also gain a thorough understanding of the best practices of Environmental Management Systems, consequently reducing an organization?s negative environmental impacts and improving its overall performance and efficiency Introduction to ISO 14001 and initiation of an EMS Course objective and structure Standard and regulatory framework Environmental Management System (EMS) Fundamental principles of environmental management Initiating the EMS implementation Understanding the organization and clarifying the environmental objectives Analysis of the existing management system Plan the implementation of the EMS Leadership and approval of the EMS project EMS scope Policies for environmental management Risk assessment Definition of the organizational structure of environmental management Implementation of an EMS Definition of the document management process Design of controls and drafting of specific policies & procedures Communication plan Training and awareness plan Implementation of controls Incident Management Operations Management EMS monitoring, measurement, continuous improvement and preparation for certification audit Monitoring, measurement, analysis and evaluation Internal audit Management review Treatment of problems and non-conformities Continual improvement Preparing for the certification audit Competence and evaluation of implementers Closing the training

Advance Your Safeguarding Skills with Our Level 3 Course Elevate your safeguarding expertise with our CPD-accredited Level 3 course. Essential for professionals committed to protecting vulnerable individuals, this course offers in-depth training on safeguarding legislation, child development, abuse, risk assessment, and reporting procedures. Structured into easy-to-follow modules, you'll gain crucial skills for safeguarding both children and adults. Key Benefits: Comprehensive coverage of safeguarding laws and best practices. Insight into child and adult abuse, and effective response strategies. Accredited certification to boost your career prospects. Ideal for both new and experienced safeguarding professionals. Enrol now to enhance your skills and advance your career!

Welcome to the 'MailChimp Masterclass,' your gateway to unlocking the full potential of MailChimp's powerful email marketing platform. In this engaging course, we take you on a journey through the world of email marketing, starting with the basics and gradually diving into advanced techniques. Prepare to harness the true capabilities of MailChimp and elevate your email marketing game to new heights. Our creative and practical approach ensures you not only understand the intricacies of MailChimp but also gain hands-on experience in creating and managing successful email campaigns. From building a mailing list to crafting compelling emails, you'll become a MailChimp maestro. Join us on this educational adventure, and you'll soon be equipped with the skills needed to drive engagement, boost conversions, and supercharge your email marketing efforts. Learning Outcomes Create and optimize a MailChimp account. Build a high-quality mailing list for targeted campaigns. Design and execute effective email marketing campaigns. Efficiently manage mailing lists and campaigns. Harness the power of MailChimp automation for streamlined communication. Why choose this MailChimp Masterclass course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this MailChimp Masterclass course for? Marketing enthusiasts eager to master email marketing. Small business owners seeking cost-effective marketing solutions. Entrepreneurs looking to expand their online presence. Bloggers and content creators aiming to engage their audience. Anyone interested in maximizing the potential of MailChimp. Career path Email Marketing Specialist: £25,000 - £50,000 Digital Marketing Manager: £30,000 - £60,000 Marketing Coordinator: £20,000 - £40,000 Content Marketing Manager: £30,000 - £60,000 E-commerce Manager: £35,000 - £70,000 Freelance Email Marketing Consultant: £25 - £100 per hour Prerequisites This MailChimp Masterclass does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction to the Course An Overview of the Course 00:05:00 How Mail Chimp Works 00:03:00 How to Watch This Course - Speed and Bookmarks 00:04:00 Creating a MailChimp Account Introduction to the Updated 5/2017-6/2017 Edition of the Course 00:04:00 Introduction to the 2018 Course Material 00:01:00 Introduction to Creating a MailChimp Account 00:02:00 New MailChimp Look-and-Feel (11/7/2018) 00:04:00 Creating a MailChimp Account Section Workshop 00:01:00 Conclusion to Creating a MailChimp Account 00:01:00 Building a Mailing List Introduction to Building a Mailing List 00:02:00 Creating a List 00:08:00 Importing a List 00:03:00 Subscription Web Interface 00:08:00 Double Opt In vs Single Opt In 00:06:00 Enabling Required Field Display 00:02:00 Promoting Your Mailing List 00:03:00 Building a Mailing List Section Workshop 00:09:00 Summary of Building a Mailing List 00:01:00 Mounting an Email Campaign Introduction to Mounting an Email Campaign 00:01:00 Creating a Template Pt. 1 00:04:00 Creating a Template Pt. 2 00:06:00 Creating an Email Campaign Pt. 1 00:09:00 Creating an Email Campaign Pt. 2 00:04:00 Sending Your First Email 00:04:00 Why Templates Are Optional 00:03:00 Free Images at Pixabay 00:03:00 Mounting an Email Campaign Section Workshop 00:05:00 Summary of Mounting an Email Campaign 00:01:00 Managing Your Mailing Lists & Campaigns Introduction to Managing Your Mailing Lists and Campaigns 00:01:00 Open, Click, and User Reports 00:04:00 Creating List Segments 00:06:00 Fine Tuning Your Campaigns 00:03:00 Mail Chimp Subscriptions 00:03:00 Summary of Managing Your Mailing Lists and Campaigns 00:01:00 Additional Thoughts Introduction to Additional Thoughts 00:03:00 Adding a MailChimp Sign Up Form to a WordPress Website 00:05:00 Advertising Your Mailing List in Your Book (5/2017) 00:05:00 A/B Split Testing for Free on MailChimp (6/2017) 00:08:00 How to Craft a Better Email Message (6/2017) 00:06:00 Facebook and Twitter Integration (6/2017) 00:04:00 Summary of Additional Thoughts 00:01:00 Intermission Odds and Ends 00:03:00 My Course Catalog at a Glance (5/2017) 00:06:00 What now.. 00:04:00 Bonus: Creating Mailing List Signup Squeeze Pages Introduction to Creating Mailing List Signup Squeeze Pages 00:03:00 Sample Mailing List Sign Up Squeeze Pages 00:06:00 Using FunnelKit Go to Create a Squeeze Page 00:18:00 Add an Opt-in Form to Your Squeeze Page 00:14:00 Configuring MailChimp to Use Your Squeeze Pages 00:09:00 How to Sell on Your Mailing List: Free Stuff and the 80/20 Rule 00:05:00 Summary of Creating Mailing List Sign Up Squeeze Pages 00:01:00 Bonus: Free MailChimp Automation (AutoResponder) Introduction to Free MailChimp Automation (AutoResponder) 00:01:00 Overview of the Free MailChimp AutoResponder (5/2017) 00:09:00 Sample AutoResponder Email Contents (5/2017) 00:06:00 AutoResponder Example (5/2017) 00:07:00 Summary of Free MailChimp Automation (AutoResponder) 00:01:00 Conclusion THE END 00:01:00 Assignment Assignment - MailChimp Masterclass 00:00:00

This course is designed specifically to help improve your collection rates. The UK's leading trainer in the subject uses practical examples and case studies to show how to use debt collection techniques that really work. This programme will help participants to: Understand debtors and communicate with them effectively Improve their telephone and writing skills Appreciate the key legal issues Track down 'gone-aways' Improve their collection rates 1 Giving credit and collecting debts The benefits when you get it right The cost of getting it wrong 2 Analysing yourself The importance of making the right 'first impression' Assessing your own personal communication style and how this affects your results How do you (or might you) look in the debtor's eyes? What would you like to change? 3 Analysing your debtors Types of debtorThe delaying debtorThe genuine debtorThe cashflow or hardship problem debtorThe ones who never intended to pay Spot the most common reasons and excuses for non-payment - and learn how to deal with them 4 Understanding debt recovery and the law Data protection issues County Court suing enforcement methods Human rights and debt recovery Retention of title matters 5 Telephone skills for debt recovery A 7-point plan which works every time Learning by example: listening to and analysing some pre-recorded (or live) collection callsWhat was done well?What should have been done differently?Did the collector recognise opportunities?Did the collector create opportunities where seemingly none existed?Did the collector negotiate well or not at all? 6 Writing skills for debt recovery Key phrases to avoid What to include A sample letter which gets results in over 90% of cases 7 Tracking down the 'gone aways' A unique debtor-tracing plan Why spend money on external tracers when you can find those 'gone away' debtors for yourself? 8 Course review The traps to avoid Key personal learning points

Overview of Care Certificate (Standard 1 to 15) Join our Care Certificate (Standard 1 to 15) course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Care Certificate (Standard 1 to 15) course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Care Certificate (Standard 1 to 15) course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Care Certificate (Standard 1 to 15) Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Care Certificate (Standard 1 to 15). Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Care Certificate (Standard 1 to 15) course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Care Certificate (Standard 1 to 15) is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Care Certificate (Standard 1 to 15) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Care Certificate (Standard 1 to 15) Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum The Care Certificate Preparation Framework and Information Leaflet 00:00:00 Standard 01: Understand Your Role 00:32:00 Standard 02: Your personal development 00:13:00 Standard 03: Duty of Care 00:35:00 Standard 04: Equality and Diversity 00:27:00 Standard 05: Work in a Person Centred Way 00:36:00 Standard 06: Communication 00:36:00 Standard 07: Privacy and dignity 00:27:00 Standard 08: Fluids and nutrition 00:15:00 Standard 09: Mental Health, Dementia and Learning Disabilities 00:41:00 Standard 10: Safeguarding Adults 00:40:00 Standard 11: Safeguarding Children 00:07:00 Standard 12: Basic life support 00:08:00 Standard 13: Health and Safety 00:51:00 Standard 14: Handling information 00:18:00 Standard 15: Infection control 00:13:00

You will thoroughly understand every relevant concept about human resources management within this course.

To provide a fundamental understanding of building services in the context of: The working environment The success of the core business The health and safety of the occupants Operating cost and environmental impact The optimisation of cost and value Strategies for continuous improvement DAY ONE 1 Building services fundamentals The function of services in commercial buildings and their importance to the core businessElectrical servicesLightingHeatingVentilation and air conditioningLiftsWater Understanding IT and communication systems Practical exercises 2 The provision of comfort and safety Statutory requirementsHealth and safety legislationControl of contractorsRisk assessmentFire precautionsLegionella, sick building and other risks Business requirementsUnderstanding user requirementsMatching systems to business needs Practical exercises 3 Getting the design right What the FM needs to know about design and its procurementSuccessful space planningRelationship between services, space planning and designGetting the brief rightSupplier selection and management Practical exercises DAY TWO 4 Operation and maintenance Why maintain?Maintenance contractsInput and output specificationsResource optionsContracts - principal elementsTendering - key stepsSelection criteriaOperational criteriaMaintenance trends Performance-based service provisionInput and output specificationsKPIs and thresholdsRisk containmentValue-add opportunitiesPerformance contract strategy Practical exercises 5 Contingency planning Being ready for the unexpected Identifying and reducing riskInternal risksExternal risksIdentifying threats at your site Managing riskProtective systemsOccupier obligationsFire managementTesting Practical exercises 6 Commissioning services systems Physical commissioning Common problems Typical costs Commissioning stages Continuous commissioning Energy efficiency and the scope for environmental improvement Practical exercises 7 Satisfying the occupants Obtaining and responding to feedbackWhen to get feedbackWhyHowWhat to do with it Practical exercises 8 'Air time' Sharing experience and addressing specific issues of interest to participants Course review Close