2224 Courses delivered Online

Overview Any retail store or business will quickly fail if it provides poor Customer Service. Learn how to ensure yours has guaranteed footfall and returning clients. This Retail Customer Service Training course delivers useful and insightful methods for keeping shoppers happy and satisfied with their purchases. This tutorial's contents are packed with practical information about the ethics and principles of the selling process. You will learn how to "exploit" trends for popular products, interact directly with customers in an appropriate manner, act promptly on feedback, supply a fair returns process, and genuinely make your consumers feel important and cared for. Become a customer magnet by enrolling now. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Retail Customer Service Training. It is available to all students, of all academic backgrounds. Requirements Our Retail Customer Service Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 12 lectures • 03:28:00 total length •Who We Are and What We Do: 00:18:00 •The Sales Process and Checkout: 00:30:00 •Importance of Consumer Behaviour: 00:30:00 •Taking Trends and Targeting Customers Effectively: 00:13:00 •The Importance of Communicating with Customers: 00:20:00 •Identifying and Addressing Customer Needs: 00:13:00 •Generating Return Business: 00:16:00 •In-Person Customer Service: 00:11:00 •Giving Customer Service over the Phone: 00:13:00 •Providing Electronic Customer Service: 00:13:00 •Recovering Difficult Customers: 00:16:00 •Understanding When to Escalate: 00:15:00

Overview This comprehensive course on Protection and Control of High Voltage Power Circuits will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Protection and Control of High Voltage Power Circuits comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Protection and Control of High Voltage Power Circuits. It is available to all students, of all academic backgrounds. Requirements Our Protection and Control of High Voltage Power Circuits is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 12 lectures • 05:23:00 total length •Module 01: Introduction: 00:13:00 •Module 02: Overview of Stations: 00:36:00 •Module 03: Relaying in General: 00:46:00 •Module 04: Instrument Transformers: 00:18:00 •Module 05: Transformer Configurations Connections Cooling: 00:28:00 •Module 06: Surge Protective Equipment: 00:27:00 •Module 07: High Voltage Circuit Breakers: 00:18:00 •Module 08: Breaker Control & Auto Reclosing: 00:24:00 •Module 09: Instantaneous & Timed Over Current Protection: 00:44:00 •Module 10: Differential Protection: 00:25:00 •Module 11: Impedance Relaying: 00:44:00 •Assignment -Protection and Control of High Voltage Power Circuits: 00:00:00

Overview Gain expertise in phonics teaching and become a qualified EYFS teacher by joining the comprehensive Phonics Teaching Diploma Level 3 course.The advanced Phonics Teaching Diploma Level 3 course aims to equip you with all the essential phonics fundamentals to get you ahead in your career. You'll learn about different approaches to teaching phonics, promoting phonological awareness in children, conducting a phonics assessment, identifying different types of readers, supporting their individual needs, techniques to promote learning development, support children with dyslexia, and many more. Boost your career options and earning potential in teaching by enrolling in this course today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Phonics Teaching Diploma Level 3. It is available to all students, of all academic backgrounds. Requirements Our Phonics Teaching Diploma Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 12 sections • 12 lectures • 03:36:00 total length •Introduction to Phonics Education: 00:12:00 •Role of Early Phonics Teaching: 00:17:00 •Career as Phonics Teacher: 00:09:00 •Teaching Phonics: 00:19:00 •Jolly Phonics: 00:17:00 •Involving Parents and Carers: 00:15:00 •Speaking and Phonological Awareness: 00:24:00 •Systematic Assessment and Record Keeping: 00:24:00 •Meeting Individual Needs: 00:29:00 •Cognitive Approaches in Dyslexia: 00:14:00 •Phonics for Deaf Children: 00:23:00 •Teaching Higher Level of Phonics: 00:13:00

Overview This comprehensive course on Parenting Skills Training will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Parenting Skills Training comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Parenting Skills Training. It is available to all students, of all academic backgrounds. Requirements Our Parenting Skills Training is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 16 lectures • 03:47:00 total length •Advanced Parenting Skills PROMO (Final): 00:02:00 •Goals & First Concepts: 00:12:00 •The Power Of Relationships: 00:17:00 •The Myth Of 'Nothing To It Parenting': 00:31:00 •The 2 Phases Of Parenting: 00:26:00 •The Power Of Mentoring Your Child: 00:17:00 •Teaching Values They Will Keep!: 00:13:00 •Parenting Basics And Beyond!: 00:05:00 •Powerful Communication Skills: 00:33:00 •The Power Of Re-Framing & Building Agreements: 00:13:00 •WHY Do Kids Do The Things They Do?: 00:15:00 •'The Parent's Pledge': 00:16:00 •Disciplining The RIGHT Way!: 00:13:00 •The Power of 'Life Lessons': 00:10:00 •The kid's Pledge: 00:02:00 •The Parents Pledge: 00:02:00

Overview This comprehensive course on Operations Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Operations Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Operations Management. It is available to all students, of all academic backgrounds. Requirements Our Operations Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 19 lectures • 07:38:00 total length •Module 01: Introduction to Operations Management: 00:23:00 •Module 02: Project Management: 00:22:00 •Module 03: Business Development and Succession Planning: 00:27:00 •Module 04: Process Management: 00:26:00 •Module 05: Supply Chain Management: 00:23:00 •Module 06: Planning & Forecasting Operations: 00:23:00 •Module 07: Procurement & Purchasing Management: 00:23:00 •Module 08: Manufacturing & Delivery Operations: 00:19:00 •Module 09: Quality Management: 00:23:00 •Module 10: Managing Risk and Recovery: 00:29:00 •Module 11: Performance Management: 00:21:00 •Module 12: Talent Management: 00:20:00 •Module 13: Communication Skills: 00:26:00 •Module 14: Negotiation Techniques: 00:19:00 •Module 15: Conflict Management: 00:17:00 •Module 16: Stress Management: 00:19:00 •Module 17: Time Management: 00:40:00 •Module 18: Business Environment: 00:19:00 •Module 19: Business Writing Skills: 00:39:00

Overview This comprehensive course on Boost Your Business Productivity - Advanced will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Boost Your Business Productivity - Advanced comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? Our Boost Your Business Productivity - Advanced is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Requirements Our Boost Your Business Productivity - Advanced is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 5 sections • 14 lectures • 02:24:00 total length •Prof. Paul Course Intro: 00:03:00 •Productivity Part 1: 00:12:00 •Productivity Part 2: 00:12:00 •Productivity Part 3: 00:13:00 •Project Management Part 1: 00:15:00 •Project Management Part 2: 00:17:00 •Teamwork Stats & Beginning Concepts: 00:09:00 •Teamwork - Part 1: 00:09:00 •Teamwork - Part 3: 00:09:00 •Teamwork - Part 2: 00:09:00 •Communication Stats & Beginning Concepts: 00:09:00 •Communication - Part 1: 00:09:00 •Communication - Part 2: 00:09:00 •Communication - Part 3: 00:09:00

Overview This comprehensive course on Budgeting and Forecasting will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Budgeting and Forecasting comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Budgeting and Forecasting. It is available to all students, of all academic backgrounds. Requirements Our Budgeting and Forecasting is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 11 lectures • 01:33:00 total length •Lecture-1 - Why Budget and Forecasts: 00:11:00 •Lecture-2 Is budget planning a paper exercise: 00:05:00 •Lecture-3 Operational and Financial Budget: 00:07:00 •Lecture-4 - Components - Revenue Budgets: 00:05:00 •Lecture-5 - Components - Cost Budget: 00:11:00 •Lecture-6 - Qualitative Aspects: 00:05:00 •Lecture-7- Process of Budgeting - Logical Steps: 00:09:00 •Lecture-8 - Revenue Budget - What Information we need to make revenue budgets: 00:08:00 •Lecture-9 - Example we used in Class to demonstrate a broad process in budget and planning: 00:17:00 •Lecture-10 - Cost Budget Process - Link from revenue and operational plan: 00:05:00 •Lecture-11-Cost Budget Process - Other aspects: 00:10:00

Overview This comprehensive course on Complete Google Analytics Course will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Complete Google Analytics Course. It is available to all students, of all academic backgrounds. Requirements Our Complete Google Analytics Course is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 2 sections • 21 lectures • 00:58:00 total length •Module 01: Overview: 00:02:00 •Module 02: Navigation and Admin: 00:03:00 •Module 03: Creating a New Google Analytics Account: 00:03:00 •Module 04: Website Account Creation: 00:05:00 •Module 05: Connecting To WordPress Website: 00:03:00 •Module 06: Connecting To HTML Site: 00:03:00 •Module 07: Connect Custom Page and Site Builders: 00:03:00 •Module 08: Setting Up Annotations: 00:03:00 •Module 09: Setting Up Intelligence Events: 00:03:00 •Module 10: Set Up Custom Segments: 00:02:00 •Module 11: Export Data for Analysis: 00:03:00 •Module 12: Set Up Custom Reports: 00:03:00 •Module 13: Set Up Google Integrations: 00:03:00 •Module 14: Google Analytics Templates: 00:02:00 •Module 15: Real Time Reporting: 00:02:00 •Module 16: Setting Up Goals: 00:04:00 •Module 17: Third Party Integrations: 00:03:00 •Module 18: Audience Menu Overview: 00:04:00 •Module 19: Interests and Geography: 00:03:00 •Module 20: Conclusion: 00:01:00 •Assignment - Complete Google Analytics Course: 00:00:00

Overview This comprehensive course on Functional Skills Maths Level 2 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Functional Skills Maths Level 2 comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Functional Skills Maths Level 2. It is available to all students, of all academic backgrounds. Requirements Our Functional Skills Maths Level 2 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 3 sections • 15 lectures • 02:40:00 total length •Module 1: Numbers and Negative Numbers: 00:07:00 •Module 2: Multiples Factors: 00:06:00 •Module 3: Fractions and Power: 00:16:00 •Module 4: Percentages: 00:08:00 •Module 5: Expressions: 00:09:00 •Module 6: Decimals: 00:08:00 •Module 7: Ratio and Proportion: 00:10:00 •Module 8: Exponents and Radicals: 00:11:00 •Module 9: Graphs: 00:11:00 •Module 10: The Profit and Loss: 00:07:00 •Module 11: Perimeter and Area: 00:10:00 •Module 12: Averages: 00:09:00 •Module 13: Probability: 00:08:00 •Mock Exam - Functional Skills Maths Level 2: 00:20:00 •Final Exam - Functional Skills Maths Level 2: 00:20:00

Overview Learn the appliance repairing essentials and ensure effective domestic appliance maintenance by taking the interactive Diploma in Domestic Appliances Repairing course.The comprehensive Diploma in Domestic Appliances Repairing course aims to equip you with adequate knowledge of repairing domestic appliances and individual safety precautions. Upon successfully completing the diploma course, you will have an excellent ability to repair any home appliance and give fruitful advice for home appliance maintenance.Don't waste valuable time trying to repair home appliances on your own. Learn from the experts by enrolling in this professional training course today! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Diploma in Domestic Appliances Repairing. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Domestic Appliances Repairing is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G.There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 02:25:00 total length •Introduction to Domestic Appliances: 00:10:00 •Repairing a Refrigerator: 00:10:00 •Repairing an Air Conditioner: 00:10:00 •Repairing a Washing Machine: 00:10:00 •Repairing a Coffee Maker: 00:10:00 •Repairing a Dishwasher: 00:15:00 •Repairing a Vacuum Cleaner: 00:10:00 •Repairing a Water Heater: 00:10:00 •Repairing a Television: 00:10:00 •Repairing Electrical Wiring: 00:10:00 •Repairing Cooking Appliances: 00:15:00 •Repairing a Cloth Dryer: 00:10:00 •Safety Precautions during Repairing Appliances: 00:15:00