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52539 Courses delivered Online

10 Soft Skills for Workplace

By SkillWise

Course Overview Become a trained profaessionazal from the safety and comfort of your own home by taking 10 Soft Skills for Workplace . Whatever your situation and requirements, Skill Wise can supply you with professional teaching, gained from industry experts, and brought to you for a great price with a limited-time discount. Skill Wise has been proud to produce an extensive range of best-selling courses, and 10 Soft Skills for Workplace is one of our best offerings. It is crafted specially to promote easy learning at any location with an online device. Each topic has been separated into digestible portions that can be memorised and understood in the minimum of time.  Teaching and training are more than just a job for the staff at Skill Wise; we take pride in employing those who share our vision for e-learning and its importance in today's society. To prove this, all learning materials for each course are available for at least one year after the initial purchase. All of our tutors and IT help desk personnel are available to answer any questions regarding your training or any technical difficulties.  By completing 10 Soft Skills for Workplace, you will have automatically earnt an e-certificate that is industry-recognised and will be a great addition to your competencies on your CV. Whatever your reason for studying 10 Soft Skills for Workplace, make the most of this opportunity from Skill Wise and excel in your chosen field. Please be aware that there are no hidden fees, no sudden exam charges, and no other kind of unexpected payments. All costs will be made very clear before you even attempt to sign up.  Course design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Why study this course It doesn't matter if you are an aspiring professional or absolute beginner; this course will enhance your expertise and boost your CV with critical skills and an accredited certification attesting to your knowledge. The 10 Soft Skills for Workplace is fully available to anyone, and no previous qualifications are needed to enrol. All Skill Wise needs to know is that you are eager to learn and are over 16. Module 01 Getting Started 00:03:00 Module 02 Lesson 01: Empathy 00:03:00 Lesson 02: Case Study 00:01:00 Module 03 Lesson 01: Communication 00:05:00 Lesson 02: Case Study 00:01:00 Module 04 Lesson 01: Teamwork 00:05:00 Lesson 02: Case Study 00:01:00 Module 05 Lesson 01: Problem-Solving 00:04:00 Lesson 02: Case Study 00:01:00 Module 06 Lesson 01: Time Management 00:05:00 Lesson 02: Case Study 00:01:00 Module 07 Lesson 01: Attitude and Work Ethic 00:05:00 Lesson 02: Case Study 00:01:00 Module 08 Lesson 01: Adaptability/Flexibility 00:04:00 Lesson 02: Case Study 00:01:00 Module 09 Lesson 01: Self-Confidence (Owning It) 00:05:00 Lesson 02: Case Study 00:01:00 Module 10 Lesson 01: Ability to Learn from Criticism 00:03:00 Lesson 02: Case Study 00:01:00 Module 11 Lesson 01: Networking 00:04:00 Lesson 02: Case Study 00:01:00 Module 12 Wrapping Up 00:01:00

10 Soft Skills for Workplace
Delivered Online On Demand
£29

Learn the joy of imperfection

By Course Cloud

Course Overview Perfection doesn't really exist, so if you keep striving towards perfection, you will always be disappointed. Everybody has imperfections and 'flaws', and it's time we started to embrace them. The Learn the joy of imperfection course will teach you the art of self acceptance to fully embrace your imperfections. It will direct you on the path to self love and self acceptance to help you realise your true worth. You will also be introduced to the eight mindsets of personal contentment to train your brain to develop the self respect you deserve. Through this course, you will start to realise that our flaws and imperfections are what make us unique. Start your journey to self acceptance and self-confidence now, and learn how to truly love yourself as you are. This best selling Learn the joy of imperfection has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Learn the joy of imperfection is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Learn the joy of imperfection is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Learn the joy of imperfection is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Learn the joy of imperfection, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Learn the joy of imperfection will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Learn the joy of imperfection to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Learn the joy of imperfection
Delivered Online On Demand
£25

Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training

4.9(27)

By Apex Learning

Note: This Offer Is Valid For the First 30 Students Only! Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Our Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training is accredited by Focus Awards Ltd, an established Ofqual Qualification Wales-regulated Awarding Organisation, which assures your qualification is professional and recognised. This Level 3 Assessor Training Qualification is the only qualification you'll need to become a fully qualified assessor. And you'll be able to start a career either working for a college, training provider or working as a freelancer. This course is designed for people who want to gain adequate assessing competence in the work environment and understand the principles and practices of assessment in an easy way. Also, this course is for those who want to evaluate occupational competence in the workplace and vocational knowledge, abilities, and understanding in a classroom, workshop, or another training environment. Learn about the different types of assessments and how to use them, and nourish your inner assessor with this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Certificate in Assessing Vocational Achievement! Master the extraordinary talents of assessing vocational skills and occupational competence with our famous Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training. After completing this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training, you'll also be able to assess learners in their place of work and learning environments. The course is designed to be studied remotely at work or at home. Hurry up and gain the qualifications you need to become a full-fledged qualified assessor. Enrol today! What You Will Learn From This Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training How to successfully observe and assess candidates in the workplace or training environment with this Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training How to collect and assess evidence of competence How to successfully carry out all assessment activities, make decisions and provide thorough feedback with this Certificate in Assessing Vocational Achievement. How to monitor and maintain records, analyse deficiencies, and lead corrective action efforts and many more. While completing your evaluation and creating and implementing assessments of occupational knowledge, abilities, and understanding, you'll get an understanding of how to conform to both legal and good practice criteria. After successfully completing your course, Focus Awards, one of the UK's fastest-growing awarding organizations, will provide you with a professionally endorsed certificate to help you further your career. You can confidently pursue more education or apply for jobs in the field. Enrol today and fulfil your student-life dream of assessing students! What other courses are included with Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training? Course 01: Education Management Course 02: Educational Psychology and Development Course 03: Advanced Teaching Assistant Diploma Course 04: Special Education Needs (SEN) Training - Level 2 Course 05: EYFS Teaching - Level 3 Course 06: Phonics Teaching Diploma Level 3 Course 07: Leadership in Teaching Course 08: Lesson Planning for Teaching Course 09: Remote Teaching Online Course 10: Classroom Behaviour Management Course 11: Performance Management Course 12: Work Area Organisation for Increased Office Productivity Course 13: Report Writing Course 14: Domestic Violence and Abuse Awareness - Level 2 Course 15: Child Neglect Awareness Certificate Course Course 16: Level 3 Mental Health and Adolescent Course Course 17: Safeguarding Children Level 3 Course 18: Functional Skills English Practice Level 2 Course 19: Train the Trainer Course 20: Leadership & Management Diploma Please look at the Resource section for the detailed curriculum of Free CPD Courses. Benefits you will get from Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training: Buy One and Get Not Two, Not Five but Twenty Premium CPD Courses for Absolutely FREE. Top-notch e-learning materials. Recognised Accredited Qualification. Unlimited access from any corner of the world. Accredited Certification. An innovative, easy-to-use learning platform. Step-by-step guidelines. 24/7 Professional student support. Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training In the Level 3 Certificate in Assessing Vocational Achievement (RQF), there are 3 compulsory modules. These are: Understanding the Principles and Practices of Assessment Assessing Occupational Competence in the Work Environment Assessing Vocational Skills, Knowledge and Understanding. The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training aims to improve the potential of the students to: Understand the primary roles and duties of a qualified assessor. Monitor and evaluate candidates professionally at work or in training settings. Collect and assess the evidence of expertise. Conduct evaluation tasks effectively, make assessments and offer detailed feedback. Examine occupational competencies across a wide range of qualifications. Learn how to evaluate vocational and training skills using a variety of assessment tools and methods. Get familiar with the main concepts and mechanisms underlying the assessment strategies. The Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training Training is designed to develop the students' ability to: Understand the key role and responsibilities of an assessor Successfully observe and assess candidates in the workplace or training environment Plan, allocate and inspect work in their individual area of responsibility Collect and assess evidence of competence Successfully carry out all assessment activities, make decisions and provide thorough feedback Assess vocational competencies in a variety of qualifications Gain the skills and knowledge to assess vocational and training abilities using a range of assessment methods Understand the key principles and processes of assessment strategies Become successful in their chosen field as well as in their chosen career path Monitor and maintain records, analyse deficiencies, and lead corrective action efforts Qualification Purpose of This Level 3 Assessor Training Qualification - CAVA These qualifications equip students with the opportunity of improving their skills, knowledge and comprehension to take on the role of a professional assessor. This certification is designed for those who evaluate occupational competence in the workplace as well as vocational abilities, experience, and comprehension in a workshop, classroom, or any other training environment. All of the assessment measures mentioned in the units must be supported by evidence. Progression of Level 3 Assessor Training Qualification - CAVA After successful completion of the Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training, learners can advance with the newly gained skills and knowledge from this complete learning package, as well as be eligible for further qualifications Total Qualification Time of Level 3 Assessor Training Qualification - CAVA This is an estimation of the overall amount of time a student is normally supposed to take to reach and show the required level of achievement to obtain the certification and. all learning outcomes. Total Qualification Time (TQT) is composed of GLH and an estimation of how many hours a learner is expected to spend on training, study, or some other learning form, including evaluation, that is led by but not supervised by an instructor, supervisor, or tutor. TQT determines the creditworthiness of qualification if one is granted since one credit equals 10 hours of study. Total Qualification Time for this qualification is 150 hours. Guided Learning Hours of Level 3 Assessor Training Qualification - CAVA These hours include all real-time contact time with a learner, as well as any guidance or oversight provided by an instructor, educator, or other suitable education or training provider. GLH for this qualification is 84 hours. Method of Assessment of this Level 3 Assessor Training Qualification - CAVA: CAVA Unit One: In Unit 1, a number of writing assignments has to be submitted. CAVA Unit Two: In Unit 2, an assessment needs to be done in the workplace to evaluate learner's work, professional discussions with audio-video evidence. CAVA Unit Three: In Unit 3, after evaluating learners in a training setting, you have to be assessed by giving your work items with audio-video evidence. Video Assessment: Proof of supported work product must be prepared for 15-30 minutes, including observation, questioning/professional discussions and inspection. In the 'Guidance for Achieving the Unit' section of your learning portal, you will find detailed assessment guidelines. Assessment exercises consist of completing a few short assignments. You are expected to demonstrate proof of general reading and to include references in your work. All assignments should be submitted via the online portal. Who is this course for? Level 3 Assessor Training Qualification - CAVA Anyone who wants to assess learners in both classroom and work environment, ideally a Teacher or Assessor who wants to work in a college. Requirements Level 3 Assessor Training Qualification - CAVA The learner must be of the age of 18 and above The learner must have level 2 skills pf English or numeracy Career path Level 3 Certificate in Assessing Vocational Achievement CAVA (A1) Assessors this level 3 Certificate in Assessing Vocational Achievement CAVA (A1) Assessors will prepare you to evaluate occupational competency and vocational skills in a variety of qualifications.

Level 3 Assessor Training Qualification - CAVA or A1 Assessor Training
Delivered Online On Demand
£399

Xero Projects & Job Costing

4.7(160)

By Janets

Register on the Xero Projects & Job Costing today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Xero Projects & Job Costing is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Xero Projects & Job Costing Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Xero Projects & Job Costing, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction Introduction 00:02:00 When to Use Projects 00:03:00 Module 02: Getting Started Demo Company 00:04:00 Tour of Screens 00:07:00 Module 03: Setting up Staff Adding Staff Cost Rates 00:07:00 Users and Permissions 00:04:00 Module 04: Small Project Example Introduction - Small Project 00:01:00 Adding Projects 00:04:00 Adding Tasks & Estimated Costs 00:09:00 Adding Time & Expenses 00:05:00 Sending a Time & Expenses Invoice 00:06:00 Adding More Time & Expenses 00:05:00 Sending a Final Time & Expenses Invoice 00:04:00 Module 05: Quotes Introduction - Quotes 00:01:00 Creating & Assigning Quotes 00:03:00 Creating Quotes from Tasks & Expenses 00:04:00 Creating Quotes from Project Amounts 00:02:00 Module 06: Products & Services Introduction - Products & Services 00:01:00 Adding Supplier Bills to Projects 00:06:00 Adding Services to Projects 00:07:00 Adding Untracked Inventory to Projects 00:04:00 Adding Tracked Inventory to Projects 00:06:00 Module 07: Invoicing Introduction - Invoicing 00:01:00 Project Amount Invoices 00:04:00 Deposit Invoices 00:05:00 Tasks & Expenses Invoices 00:05:00 Invoicing from Quotes 00:07:00 Module 08: Reporting Measuring Task Performance 00:05:00 Project Summary Report 00:03:00 Module 09: Bigger Project Example Introduction - Bigger Project 00:01:00 Bigger Project 00:22:00 Module 10: Projects and Profit & Loss Projects and Profit & Loss 00:03:00 Module 11: Thank You Thank You 00:01:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Xero Projects & Job Costing
Delivered Online On Demand2 hours 32 minutes
£25

Mental Capacity Assessment

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career in the technology industry and learn from the

Mental Capacity Assessment
Delivered Online On Demand2 hours 35 minutes
£25

Bread Making Course

4.8(9)

By Skill Up

Unleash your inner baker with our Bread Making Course. Master dough preparation, fermentation techniques, and create a variety of delicious breads.

Bread Making Course
Delivered Online On Demand1 hour 56 minutes
£25

FinTech

4.7(160)

By Janets

Register on the FinTech today and build the experience, skills and knowledge you need to enhance your expert development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The FinTech is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The FinTech Receive a e-certificate upon successful completion of the course Get taught by experienced, expert instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £59. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring expert. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain an expert lesson to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the FinTech, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to Financial Technology - FinTech Introduction to Financial Technology - FinTech 00:10:00 Module 02: Exploring Cryptocurrencies Exploring Cryptocurrencies 00:10:00 Module 03: RegTech RegTech 00:10:00 Module 04: Rise of InsurTechs Rise of InsurTechs 00:10:00 Module 05: Big Data Basics: Understanding Big Data Big Data Basics Understanding Big Data 00:10:00 Module 06: The Future of Fintech The Future of Fintech 00:10:00 Assignment Assignment - FinTech 2 days, 11 hours Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

FinTech
Delivered Online On Demand3 days
£25

Kickboxing Training Course: Boost Fitness and Martial Skills

4.3(43)

By John Academy

Transform your fitness and martial arts prowess with our Kickboxing Training Course. From mastering fundamental techniques to strategic application, elevate your skills and boost overall health. Join us on a journey of self-improvement, incorporating conditioning, mental focus, and nutrition. Unleash the fighter within – kickstart your journey to peak performance today!

Kickboxing Training Course: Boost Fitness and Martial Skills
Delivered Online On Demand
£24.99

Call Center Training and Operations Course

5.0(2)

By Training Express

Unearth the past from the comfort of your home with our Archaeology Online Diploma Course — your gateway to exploring ancient civilisations, long-lost artefacts, and the silent stories buried beneath centuries of soil. Designed for the curious mind, this engaging online course walks you through the foundations of archaeological theory, historical timelines, excavation methodologies (in theory only, no mud required), and how to piece together the puzzle of human history using evidence left behind. Whether you're a history enthusiast, an aspiring researcher, or just someone with an eye for mystery and a soft spot for ancient ruins, this course is structured to suit all backgrounds. With easily digestible modules, insightful content, and flexible learning, it’s the ideal way to feed your fascination for the past — without dusting off a single stone. Study at your own pace and let your imagination dig a little deeper into the secrets of human civilisation. Key Features CPD Accredited FREE PDF + Hardcopy certificate Fully online, interactive course Self-paced learning and laptop, tablet and smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum Module 01 : Introduction to Call Centre Module 02 : Traits of a Call Centre Agent Module 03 : Agent and Customer Relationship Module 04 : Telephone Etiquettes Module 05 : Communication Skills Module 06 : Scripts and Negotiation Techniques Module 07 : Managing Difficult Customers Module 08 : Call Centre Metrics and Benchmarking Module 09 : Call Centre Technology and Trends Learning Outcomes: Enhance your customer service abilities. Develop strong communication skills. Handle difficult customers with confidence. Understand call centre metrics and benchmarks. Stay updated with industry technology and trends. Acquire negotiation techniques for successful interactions. Accreditation This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Call Centre Agents Customer Service Representatives Entry-level Sales and Marketing Professionals Individuals looking to improve their communication skills Recent graduates seeking a career in customer service Anyone interested in the call centre industry Career path Call Centre Agent Customer Service Representative Telemarketing Executive Sales Support Specialist Complaints Handler Customer Relations Coordinator Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Call Center Training and Operations Course
Delivered Online On Demand1 hour
£12

Mastering Excel

4.9(9)

By Sterling Training

Performance and efficiency-enhancing Excel skills for everyday users.

Mastering Excel
Delivered OnlineJoin Waitlist
£275