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Description This online GDPR Data Protection Training Course is essential for individuals who are responsible for managing and controlling contact with personal data in the workplace. Our best-selling Data Protection Course is designed to help you to be submissive with legislation. This course will provide a clear understanding of the Data Protection Act (DPA) as well as its connections within the workplace in the most effective way possible, especially within your business. By learning the basic training of GDPR, you will be able to meet the strong modern requirement for information within the business community and this training is, therefore, a must for employees that interact with clients and customers. Moreover, understand the data security policy which plays a significant role when threats are arising at a high rate. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module 01 Course Overview 00:10:00 Writing a Data Privacy Plan 00:15:00 Privacy Awareness 00:30:00 Data Mapping 00:10:00 Information Request Procedure 00:15:00 Internal Data Procedures 00:10:00 Module 02 Data Security Policy 00:10:00 Personal Data Protection Policy 00:15:00 Client Privacy Policy 00:10:00 Data Breach Procedure 00:10:00 Training 00:10:00 Other Necessary Pieces 00:15:00 Mock Exam Mock Exam - GDPR Data Protection Training Course 00:20:00 Final Exam Final Exam - GDPR Data Protection Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Welcome to the captivating world of landscape photography, where every click captures the beauty of nature in its purest form. Our Landscape Photography Training Course is your gateway to unlocking the secrets of breathtaking landscapes, from sunrise to sunset. Immerse yourself in the art of photography as we guide you through the essentials, from gear selection to post-processing magic. In this course, you will embark on a visual journey, learning the intricacies of composition, panorama shooting, and the use of polarizer filters. Our expert instructors, Phil, Sam, and Will, will take you through the entire process, from capturing the perfect shot to refining it in Adobe Lightroom. By the end, you'll have the skills to create stunning HDR photos and panoramic masterpieces that will leave viewers in awe. Whether you're a budding photographer or simply a nature enthusiast, this course is designed to elevate your skills and immerse you in the world of landscape photography like never before. Learning Outcomes Master the essential gear for landscape photography. Plan and execute photography trips with precision. Understand the art of composition and landscape basics. Learn advanced techniques like shooting panoramas and using polarizer filters. Perfect your post-processing skills in Adobe Lightroom and Photoshop. Why choose this Landscape Photography Training Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Landscape Photography Training Course for? Photography enthusiasts eager to capture the beauty of landscapes. Beginners looking to delve into the world of professional photography. Nature lovers who want to preserve the majesty of the outdoors through photography. Anyone seeking to enhance their photography skills with expert guidance. Individuals passionate about creating stunning landscape photographs. Career path Landscape Photographer: £20,000 - £60,000 Freelance Photographer: £18,000 - £50,000 Photography Instructor: £25,000 - £60,000 Travel Photographer: £20,000 - £55,000 Photo Editor: £22,000 - £50,000 Photography Blogger/Influencer: Earnings vary widely based on followers and endorsements Prerequisites This Landscape Photography Training Course does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module: 01 Introduction 00:01:00 Gear for Landscape Photography 00:04:00 Module: 02 Planning Your Trip with Will 00:02:00 Our Gear - What's in Our Bag 00:05:00 Shooting at Sunrise 00:09:00 Landscape Basics & Composition 00:06:00 Camera Setting Refresher with Phil 00:08:00 Phil & Sam Go Over the Basics 00:09:00 Module: 03 How to shoot Panoramas 00:05:00 Wide vs. Telephoto Photographs 00:04:00 Using a Polarizer Filter 00:03:00 Sunset Photography 00:05:00 Module: 04 Intro to Editing 00:02:00 Adobe Lightroom Crash Course 00:14:00 Our Basic Landscape Editing Process 00:11:00 Quickly Straighten Horizons 00:01:00 Remove Unwanted Objects in Lightroom 00:02:00 Module: 05 Using Graduated Filters 00:06:00 Phil Edits a Landscape Photo 00:17:00 Sam's Editing Workflow 00:11:00 WiIII's Editing Process 00:19:00 All Three Edit the Same Photo 00:23:00 Sam Edits a Sunrise Photo 00:09:00 How to Create an HDR Photo in Lightroom 00:02:00 Stitch Together a Panorama in Lightroom 00:06:00 Stitch Together a Panorama in Photoshop 00:03:00 Exporting a Photo for Web or Print 00:10:00 Conclusion 00:01:00

This Course at a Glance Define health and safety and other concerned terminologies Demonstrate the various legislation that applies to Workplace Health and Safety Evaluate the statistics concerned with Workplace Health and Safety Evaluate case studies that demonstrate the importance of workplace health and safety Understand the mere concept of corporate manslaughter Understand the responsibilities of an employer and employee in ensuring health and safety in workplaces Recognise the common causes of accidents and fatalities within the workplace Understand how improper fire and electrical safety, DSE, and manual handling can account for poor health and safety in workplaces Recognise the impact of emergencies on the workplace Gain extensive knowledge about COSHH Know how Personal Protective Equipment or PPE should be used Understand what each health and safety-related sign in the workplace entails Workplace Health & Safety Training Course Overview This Workplace Health and Safety Training Course is designed to help you identify the risks present in workplaces and mitigate these hazards through proper risk assessments and preventive measures. This course will also assist in the development of a positive health and safety culture inside the company, as well as ensuring that the company fulfils its legal obligation to protect the health, safety, and welfare of its employees. The course concludes with relevant case studies that demonstrate the importance of workplace health and safety as well as the potential implications of a health and safety violation. According to the International Labour Organization (ILO), 2.3 million women and men die each year as a result of work-related accidents or diseases, which equates to almost 6000 deaths every day. Annually, there are around 340 million workplace accidents and 160 million victims of work-related illnesses in the world. Proper Workplace Health and Safety Training can help to reduce the likelihood of such workplace accidents by assisting you in ensuring that your employees know how to work properly and without endangering themselves or others. By collaborating with industry experts who lead our content development strategies and assure accuracy, our Safety and Health courses are up-to-date, relevant, and in step with the ever-changing landscape of safety subjects. Upon successful completion of this Workplace Health and Safety Training Course, you will be able to implement effective safety procedures and precautions in workplaces and examine ways to reduce the risk of injury or accident. Who should take this course? Whether you are an employer or supervisor responsible for planning, supervising or managing the health and safety of your workforces at certain workplaces or simply looking to gain knowledge and skills to keep yourself safe at work, this Workplace Health and Safety Training Course will set you up with the appropriate skills and knowledge required to implement effective preventive and control measures that ensure the health and safety at workplaces. This course is however not limited to employers, employees or a certain sector of work. It rather relates to a wide range of industries reaching every type of audience willing to acquire knowledge about maintaining health and safety in workplaces. Entry Requirements There are no academic entry requirements for this Workplace Health & Safety Training Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Workplace Health and Safety Training Course assesses learners through multiple choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: What Is Health and Safety. Module 2: Case Studies Module 3: Corporate Manslaughter Module 4: Accidents Module 5: Fire, Electricity, DSE and Manual Handling Module 6: Emergencies, CoSHH, PPE and Stress Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Linux shell scripting training course description A practical introduction to writing scripts using the Bourne shell under any Linux operating system. Applicable for those using the Korn shell as well. What will you learn Read shell scripts. Write shell scripts. Use different types of quotes. Recognise the role of shell scripts within the Linux system. Linux shell scripting training course details Who will benefit: Programmers developing programs under UNIX. Administrators / support personnel who wish to find out more about the workings of Linux or write simple utility programs. Prerequisites: Linux Fundamentals Duration 2 days Linux shell scripting training course contents Review of Linux fundamentals Basic shell scripts What does the shell do? How are commands executed? Different shells. what is a shell script? Comments, creating shell scripts. Variables Setting variables, using variables, set, scope, export, sourcing, environmental variables, read. Positional parameters $0 to $9, $#, $* and others. shift parameter substitution. Control statements The test command The if statement while loops for loops The case statement. Special characters Redirection of errors, here documents, quoting. Arithmetic in shell scripts The expr command. System shell scripts Screen handling The terminfo database, The tput command. Advanced issues (optional session) Shell functions, getopts, xargs, debugging shell scripts, portability issues. Extras in the Korn shell. Optimising shell scripts The time command, performance tips.

Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Learning Outcomes After completing this Train the Trainer Course course, learner will be able to: Gain a thorough understanding of needs assessment Gain in-depth knowledge about adult learners Understand training styles Gain a solid understanding of today's learner Know how to write instructional objectives Understand selecting, designing, and developing active-training methods Know how to create a positive learning environment Know how to use visual aids Know how to evaluate training Know how to train across cultures Understand storytelling as a training technique Know how to use technology in training Understand the business of consulting Why Choose Train the Trainer - Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Course. ***Others Benefits of this Train the Trainer - Training Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Train the Trainer - Training Course] Detailed course curriculum *** Train the Trainer - Training Course *** Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method After completing each module of the Train the Trainer - Training Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Train the Trainer - Training Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Train the Trainer - Training Course is ideal for both existing and future instructor, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements There are no specific requirements for this Train the Trainer - Training Course because it does not require any advanced knowledge or skills. Career path The knowledge you will gain through this Train the Trainer - Training Course may lead you to a variety of career opportunities. Such as: Trainer Learning Consultant Curriculum Developer Skills Trainer Crew Trainer Training Coordinator Training Instructor Certificates Certificate of completion Digital certificate - Included

This program is designed to equip you the essential skills and knowledge needed to thrive in the dynamic world of Aviation management. Here you will learn about airport operations, airline management, aviation safety, regulatory compliance and more. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Learn about the essential aspects of airport ground handling Understand the dangerous goods and regulations related to airport Know about airport planning and development Recognise aviation law and insurance Get acquainted with airfares and airline management Learn about airline route planning, airport layout, safety, disaster management and international air laws Understand EL airport markings and signs notes Gain a comprehensive understanding of first aid and emergency handling Learn about the ramp rules and airline security Understand customer relationship management Aviation Management Training Course Overview This aviation management training online course is specially designed for those who are interested in gaining core competence to drive a successful career in the related domain. This self-paced online course will also provide you with a comprehensive understanding of airport planning and development. This aviation management training online course will also gather essential information about aviation law and insurance. You will also learn about airfares, airline management, first aid and emergency handling with this popular online course. By the end of the course, you will learn about airline route planning, airport layout, safety, disaster management and international air laws. After finishing this popular online course, you will also obtain the skills and understanding required to kickstart your career as a professional airport ground handling operator. Who should take this course? This aviation management training online course is helpful for anyone willing to gain a comprehensive understanding of airport ground management, airport security, disaster management, airline laws and more, to kickstart their career as a proficient airport ground handling operator. Entry Requirements There are no academic entry requirements for this Aviation Management Training course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Aviation Management Training Course Online Training Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment pass mark is 60%. Course Curriculum Module 1 Dangerous Goods and Regulations Module 2 Airport Planning and Development Module 3 Aviation Law and insurance Module 4 Air Fares and Airline Management Module 5 Airline Route Planning/ Financial Planning, Marketing, Airport layout, Safety, Disaster Management, International Air Laws Module 6 First Aid and Emergency Handling Module 7 Airport Ground Handling Module 8 Cabin Crew- First Aid, Security, Inflight Safety and Emergency Handling Module 9 Ramp Rules and Handling Module 10 Aviation Security- Airport and Airline security Module 11 Appropriate Body Language Module 12 Corporate Grooming Module 13 Interview Skills Module 14 Customer Relationship Management Module 15 Airport/ Currency Codes Module 16 EL Presentation Airside Lightings Module 17 EL Airport Markings and Signs Notes Module 18 EL Terrorism Video Airport Ground Handling -Part 1 Airport Ground Handling -Part 2 Airport Ground Handling Part- 3 Airside- Taxiway, Apron and Runway Markings copy Part -1 Airside- Taxiway, Apron and Runway Markings copy Part -2 Supplementary Resources Supplementary Resources - Aviation Management Training Assessment Assessment - Aviation Management Training Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35. FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Are you currently a call centre agent? Or are you someone who is in charge in customer service? Are you planning to learn more about his job but don't know where? Then this training course will be a very big help for you to know how customer service works and why it works that way. Description: Almost everyone knows how customer services can make or break any business. These services help your clients be assured that you are available when problems arise. To know more about customer service, you will learn how to identify different types of buying motivations. You will need to learn about SMART goals and familiarise yourself with strategies that can improve communication skills. You will also learn the importance of phone etiquette and learn how to use it. You will learn all the necessary skills, knowledge and information about call centre & customer service training in this course.  Who is the course for? Call centre agents or customer service representatives who need to acquire skills for their profession. People who are interested in call centre customer service training. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Call Centre & Customer Service Training Course would be beneficial for the following careers: Administration Assistant Call Center Agents Customer Service Representative Online Assistant Telephone Assistant. Call Centre & Customer Service Training Course Module One - Getting Started 00:15:00 Module Two - The Basics (I) 00:30:00 Module Three - The Basics (II) 00:30:00 Module Four - Phone Etiquette 01:00:00 Module Five - Tools 01:00:00 Module Six - Speaking Like a Star 00:30:00 Module Seven - Types of Questions 01:00:00 Module Eight - Bench marking 00:30:00 Module Nine - Goal Setting 00:30:00 Module Ten - Key Steps 01:00:00 Module Eleven - Closing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Call Centre & Customer Service Training Course- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Call Centre & Customer Service Training Course 00:20:00 Final Exam Final Exam- Call Centre & Customer Service Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Microsoft Access training course description A hands on course providing a solid grounding in Microsoft Access. What will you learn Use and customise the Microsoft Access environment. Select, use and customise queries. Define tables. Design forms and reports. Recognise the use of macros. Microsoft Access training course details Who will benefit: Anyone wishing to work with Microsoft Access. Prerequisites: Database fundamentals Duration 3 days Microsoft Access training course contents Introducing databases Flat file databases, Relational databases, the objects defined in an Access database, planning a simple relational database. Open Access and create a database The database wizards, tables, creating and amending tables, using field properties to improve the quality of data entry and system performance, the primary key. Working in datasheet view View, add, modify and delete records, find records. Advantages and disadvantages of entering data directly into a table. Queries Sort and select records form a single table, advantages and disadvantages of entering data via a query, define simple calculated expressions, use 'Totals' queries. Forms Use the form wizards, basic editing of objects created using the form wizards, Data-entry in form view. Reports Use the report wizard, basic editing of objects created using the report wizard, print reports. The multi table environment Plan and create a related table, define a one-to-many relationship, write multi-table queries and use the 'AutoLookup' feature, use the form wizard to create a subform and carry out data-entry in a main/subform, print and amend reports, use the report wizard to create reports based on multi-table. Relationships Working with one-to-one and one-to-many relationships, recognising and handling many-to-many relationships, referential integrity. Select queries Select queries based on related tables, parameter queries, Crosstab, find unmatched queries and Find Duplicate, the implications of the Join properties in a relational query, conditional expressions, and working with the expression builder. Action queries Make table queries, append queries, update queries, delete queries. Customising forms. Using the Toolbox, calculated controls, Combo and List boxes, query by form, working with form and control properties, domain aggregate functions. Reports Report and control properties, customising sorting and grouping, calculated controls on reports, Sub-reports, editing and altering a report's source. Macros Introduction to macros.

Hazard Analysis and Critical Control Point or HACCP is referred to a set of procedures the food industry should implement to ensure food safety. If you want to learn the principles behind the HACCP and how you can comply with it, then take this course to have an in-depth knowledge about it. The food safety management system is important for any food establishment and taking this Accredited HACCP Training Course will train you to understand its basic components. Implementing and managing HACCP can help you become a certified establishment. Course Highlights The price is for the whole course including final exam - no hidden fees Accredited Certificate upon successful completion at an additional cost Efficient exam system with instant results Track progress within own personal learning portal 24/7 customer support via live chat Accredited HACCP Training Course has been given CPD accreditation and is one of the best-selling courses available to students worldwide. This valuable course is suitable for anyone interested in working in this sector or who simply wants to learn more about the topic. If you're an individual looking to excel within this field then Accredited HACCP Training Course is for you. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. All our courses offer 12 months access and are designed to be studied at your own pace so you can take as much or as little time as you need to complete and gain the full CPD accredited qualification. And, there are no hidden fees or exam charges. We pride ourselves on having friendly and experienced instructors who provide full weekday support and are ready to help with any of your queries. So, if you need help, just drop them an email and await a speedy response. Furthermore, you can check the validity of your qualification and verify your certification on our website at anytime. So, why not improve your chances of gaining professional skills and better earning potential. Assessment and Certification At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. After you have successfully passed the final exam, you will be able to order an Accredited Certificate of Achievement at an additional cost of £19 for a PDF copy and £29 for an original print copy sent to you by post or for both £39. Career Path Not only does our CPD and CiQ accredited course look good on your CV, setting you apart from the competition, it can be used as a stepping stone to greater things. Further advance your learning, launch a new career or reinvigorate an existing one. On successful completion of this course, you have the potential to achieve an estimated salary of £50,000. The sky really is the limit. Course Curriculum Module 01: Introduction to HACCP Module 01: Introduction to HACCP 00:30:00 Module 02: Principles & Pre-requisites for HACCP Module 02: Principles & Pre-requisites for HACCP 01:00:00 Module 03: HACCP System Definitions Module 03: HACCP System Definitions 00:30:00 Mock Exam Mock Exam - Accredited HACCP Training Course 00:20:00 Final Exam Final Exam - Accredited HACCP Training Course 00:20:00

Mobile comms training course description A complete overview of mobile communications covering all the major technologies in a 2-day format. What will you learn GSM GPRS UMTS LTE Alternative mobile strategies Mobile comms training course details Who will benefit: Anyone involved in mobile communications. Prerequisites: None. Duration 2 days Mobile comms training course contents Introduction Telephony, RF, mobile and wireless technologies, distances, mobile phone generations, base stations, cells, frequencies, cell types, MSC, handoffs, channels, internetworking, the Internet, wireless Internet access. UK operators, worldwide operators. GSM What is it? Timeline, digitising voice, channels, GSM architecture, Abis, A, Um, MS, BTS, BSC, MSC, HLR, VLR, EIR, AuC. Radio link aspects, GSM signalling overview, signalling protocols, roaming, GSM call flows, authentication. IMEI. SIM cards. GPRS What it is, 2G to 3G, GPRS user features, GPRS network features, GPRS elements, GPRS architecture, overlay, SGSN, GGSN, GPRS ATTACH, GPRS protocol stack, GPRS timeslots, EDGE, GPRS classes, GPRS routing, GPRS packet format. UMTS and 3G What is 3G? IMT-2000, 3G proposals, what is UMTS? Speed comparison, evolution to 3G, CDMA, CDMA 2000, W-CDMA, UMTS components, UMTS infrastructure, RNC, Node B, network architecture, packet switched attach, mobility in 3G, HSDPA. LTE and 4G LTE architecture and principles, Physical layer, Air interface, E-UTRAN, Evolved packet core, service provision. Other wireless solutions Integration of services, Bluetooth, Blackberry, VoIP, Mobile IP, 802.11, WiFi, 802.16, WiMax, What is 5G?