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Join me on Wednesday 18th May to discuss Staff Retention: We will share ideas and hopefully learn new ideas. We will explore the most effective ways to connect your team. Lets look at how leading in an emotionally Intelligent way can help retain staff.

Become a Certified Digital Leader Designed for: IT managers and business managers Consultants Project managers Key take aways from this leadership course (non-technical): Be comfortable with digital trends and technologies Leverage digital for your business Organise digital and manage digital transformation successfully Module 1 - Digital concepts Digital building blocks Digital lifecycle Big Data strategy Module 2 - Digital strategy Strategy Golden triangle of digital transformation Opportunity analysis Module 3 - Digital marketing Advertising Funnels E-commerce Module 4 - Digital economy Competitive landscape Influencers Legislation Module 5 - Digital finance Digital investments Defining budgets for digital ROI of digital marketing Module 6 - Information risks Information security concepts AI risks Privacy and Intellectual Property Module 7 - Organising digital Organisational design Iterative approaches Module 8 - Leading the digital workforce Digital mindset Robots & human workforce Industry 4.0 Module 9 - Leading Digital Transformation programmes Product development & Innovation Programme management Organisational change Case studies 3 business cases

Delve into the meticulous world of maintaining and enhancing standards with our 'Quality Management' course. It is often said that 'Quality is not an act, it's a habit'. This curriculum is crafted meticulously to inculcate that habit in learners, unveiling the nuances from foundational concepts to advanced techniques. From grasping the essence of Total Quality Management to understanding the subtleties of Six Sigma, this course ensures that learners emerge as connoisseurs of quality, aptly understanding the equilibrium between customer expectations and optimal business processes. Learning Outcomes: Comprehend the foundational principles and concepts of quality management. Gain proficiency in tools and techniques, including Total Quality Management and Six Sigma. Master the art of quality control and quality measurement for continuous improvement. Understand and anticipate customer needs to align business processes effectively. Gain expertise in conducting and understanding quality audits.   Video Playerhttps://studyhub.org.uk/wp-content/uploads/2021/03/Quality-Management.mp400:0000:0000:00Use Up/Down Arrow keys to increase or decrease volume.   Why buy this Quality Management Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Quality Management Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience Who is this course for? Individuals keen on implementing quality processes in businesses. Managers aspiring to elevate their expertise in process enhancement. Professionals seeking a foundational understanding of Six Sigma and TQM. Supply chain professionals aiming to optimise processes. Business analysts focused on continuous improvement. Career path Quality Manager - Average Earnings: £30,000 - £50,000 per year. Quality Assurance Specialist - Average Earnings: £25,000 - £40,000 per year. Process Improvement Manager - Average Earnings: £35,000 - £55,000 per year. Operations Manager - Average Earnings: £30,000 - £50,000 per year. Supply Chain Manager - Average Earnings: £35,000 - £60,000 per year. Course Curriculum Module 01: Introduction to Quality Management Introduction to Quality Management 00:26:00 Module 02: Total Quality Management Total Quality Management 00:17:00 Module 03: Quality Measurement and Improvement Quality Measurement and Improvement 00:25:00 Module 04: Quality Control Quality Control 00:13:00 Module 05: Understanding Customer Expectations and Needs Understanding Customer Expectations and Needs 00:16:00 Module 06: Six Sigma Six Sigma 00:21:00 Module 07: Supply Chain Management Supply Chain Management 00:25:00 Module 08: Quality Audits Quality Audits 00:16:00 Mock Exam Mock Exam - Quality Management 00:20:00 Final Exam Final Exam - Quality Management 00:20:00

🌟 Unlock the Potential of Your Team with 'Motivating Your Team: Active Engagement Strategies' Course! 🌟   Are you ready to revolutionize the way you lead? Elevate your team's motivation and productivity through proven strategies with our comprehensive online course! Designed for leaders and managers seeking impactful change, 'Motivating Your Team: Active Engagement Strategies' empowers you to inspire and engage your team effectively. 🚀 Module 1: One Small Change, Changes a Whole Team Discover the incredible power behind small adjustments in leadership approaches. Uncover the transformative impact a single change can make on your team's dynamics and productivity. Learn actionable tactics to implement immediate improvements that ripple through your entire team. 🔑 Module 2: First Things First - Who Are You as a Leader Understand your leadership style, strengths, and areas for growth. Dive deep into self-reflection exercises that uncover your leadership identity. Equip yourself with the tools to leverage your unique traits to inspire and motivate your team effectively. 🤝 Module 3: Who's Who on Your Team Learn the art of understanding your team members on a personal level. Identify their motivations, strengths, and aspirations. Craft personalized engagement strategies that resonate with each individual, fostering a collaborative and supportive environment. 📈 Module 4: Set Your Plan Develop a comprehensive action plan tailored to your team's specific needs. Implement strategies aligned with your leadership style and your team's dynamics. Build a roadmap for sustainable motivation and engagement that propels your team towards success.   🎓 Why Choose Our Course? Expert Guidance: Taught by seasoned leaders with extensive experience in team motivation and management. Practical Insights: Real-world strategies and actionable techniques you can implement immediately. Interactive Learning: Engaging modules, quizzes, and discussions for a dynamic learning experience. Ongoing Support: Access to resources and a community of like-minded professionals for continued growth.   🌟 Don't miss this opportunity to transform your leadership style and inspire your team to reach new heights! Enroll in 'Motivating Your Team: Active Engagement Strategies' today! 🌟 Course Curriculum HOW TO GET YOUR EMPLOYEES TO MOVE IT! One Small Change, Changes a Whole Team 00:00 First Things First- Who Are You as a Leader 00:00 Who-s Who on Your Team 00:00 Set Your Plan 00:00

The aim of the "Organizational Structures in International Business" course is to provide students with an understanding of the different structures that businesses use to manage their operations across borders. This course will cover a range of topics, including the organizational design, strategy, culture, and management practices of multinational corporations (MNCs). After the successful completion of the course, you will be able to learn about the following, Organisational structures in international business Centralisation Vs. Decentralisation. Subsidiary board of directors. Performance Management. Control mechanisms - Approaches and constraints. Performance Evaluation System. HRM issues. Managing expatriates. The Organizational Structures in International Business course covers different structures used by multinational corporations (MNCs) in managing operations across borders. Students will explore the factors that influence the choice of structure and the challenges of managing people and resources in diverse environments. The course focuses on the practical aspects of organizational design and management, including cross-cultural communication, international HRM, and conflict resolution. Upon completion, students will be able to analyze the advantages and disadvantages of different organizational structures and understand the ethical and social responsibilities of MNCs. No prerequisites are required, but a basic understanding of international business concepts is recommended. Organizational Structures in International Business is a course that focuses on the different types of organizational structures commonly used in global business. The course covers topics such as the advantages and disadvantages of organizational structures, factors that influence the choice of organizational structure, cross-cultural management, international human resource management, and global supply chain management. The course aims to equip students with the knowledge and skills necessary to make informed decisions about designing and managing organizational structures in the context of international business. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Organisational Structures In International Business Self-paced pre-recorded learning content on this topic. Organizational Structures in International Business Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. CEO, Director, Manager, Supervisor International Business Manager Global Operations Manager International HR Manager International Marketing Manager International Finance Manager International Business Consultant International Trade Specialist Cross-Cultural Trainer Global Business Analyst International Project Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

In today's competitive landscape, the imperative to enhance organisational performance has never been greater. At the heart of this quest lies the mastery of Quality Management Systems (QMS) and strategic training, essential for any entity aiming to outshine its competitors. Our 'Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7' course is meticulously crafted to arm participants with the knowledge and tools necessary to implement and manage an effective QMS. It intertwines the principles of Total Quality Management (TQM) with the nuances of managing a quality service, ensuring a holistic understanding that transcends traditional management practices. Through a deep dive into critical definitions, the course unfolds the fabric of quality management, elucidating the roles and responsibilities within a QMS. It adeptly covers the major changes in the field, incorporating the latest trends in financial data quality management and the strategic aspects of quality management systems. This course is not just about theory; it's an invitation to explore the practicalities of setting and achieving quality objectives, evaluating performance, and utilising helpful tools to ensure continuous improvement. Embarking on this journey, learners will uncover the qualities of a good manager and the strategic training necessary for excellence. The curriculum is designed to foster an environment where managing a quality service becomes second nature, preparing participants for a myriad of quality manager jobs. With a focus on the process approach and the context of the organisation, this course is a beacon for those seeking to elevate their career to new heights in quality management. Learning Outcomes: Understand the foundation and application of quality management systems and TQM principles within an organisation. Gain insights into effective strategies for managing a quality service and enhancing financial data quality management. Learn the essential qualities of a good manager and the role of strategic training in achieving organisational excellence. Master the process approach to QMS and how to set, achieve, and evaluate quality objectives effectively. Acquire the knowledge to navigate major changes in quality management and utilise helpful tools for continuous improvement. Why buy this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 for? Individuals aspiring to pursue a career in quality management. Current managers seeking to enhance their strategic training and management skills. Professionals responsible for implementing and maintaining QMS in their organizatiorganisationsnterested in understanding the intricacies of ISO 9001 and its application. Learners aiming to acquire a comprehensive understanding of performance evaluation within QMS. Prerequisites This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Quality Manager: £35,000 - £60,000 Per Annum QMS Specialist: £30,000 - £50,000 Per Annum Process Improvement Manager: £40,000 - £65,000 Per Annum Quality Assurance Director: £50,000 - £80,000 Per Annum Quality Systems Auditor: £25,000 - £45,000 Per Annum Strategic Quality Planner: £45,000 - £70,000 Per Annum Certification After studying the course materials of the Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99. Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £135 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Course Structure Course Structure 00:07:00 Critical Definitions What is Quality 00:02:00 What is ISO 00:08:00 What is a System - Management System 00:02:00 What is Policy - Quality Policy 00:06:00 What is Vision, Mission & Strategy 00:03:00 QA Vs QC 00:06:00 Effectiveness Vs Efficiency 00:06:00 Verification Vs Validation 00:11:00 Conformity Vs Nonconformity Vs Defect 00:04:00 Correction Vs Corrective Action Vs Preventive Action 00:08:00 Risk & Preventive Action 00:06:00 What is Competence 00:03:00 What is the Context of the Organization 00:05:00 Who are the Interested parties 00:03:00 What are the Needs & expectations 00:05:00 Management System Requirements 00:01:00 Who is a customer 00:02:00 What is Customer Satisfaction 00:06:00 Product Vs Service Vs Process 00:05:00 Document Vs Record 00:06:00 What is Customer Complaint 00:02:00 Measuring Vs Monitoring Vs Performance 00:02:00 Who is Responsible Who is Responsible 00:12:00 Responsibility Vs Accountability 00:02:00 Quality Management Principles Quality Management Principles 00:17:00 Major Changes ISO 9001:2015 Core Concepts 00:08:00 Major terminology Differences 00:04:00 Documented Information 00:07:00 Major changes - Organizational Knowledge 00:05:00 Major changes - Risk Based Thinking 00:06:00 Process Approach Process Approach Concept-1 00:04:00 What is PDCA 00:05:00 Process Approach Concept-2 00:03:00 Process Approach in ISO 9001:2015 00:04:00 Key Benefits 00:07:00 PDCA in ISO 9001 2015 00:10:00 Context of the Organization Understanding the Organization and its Context 00:08:00 Internal & External issues 00:03:00 SWOT Analysis 00:06:00 Interested Parties & their Needs & Expectations 00:03:00 KANO Model 00:10:00 Understanding the context - Summary 00:08:00 Choosing your Strategic Objective 00:05:00 Strategic Map Examples-1 00:03:00 Strategic Planning Process 00:06:00 What is a Vision 00:06:00 How to Create a Vision Statement 00:08:00 What is a Mission 00:06:00 SMART GOAL 00:06:00 SMART Goal Example 00:04:00 Strategic Map Examples-2 00:10:00 Context Chapter Summary 00:07:00 Quality Objectives Quality Objectives & Planning 00:05:00 ISO & SMART 00:02:00 Objectives Origin 00:06:00 Objectives Examples 00:07:00 Goal Vs Objective-1 00:07:00 Goal Vs Objective Example 00:02:00 Goal Vs Objective-2 00:10:00 Performance Evaluation Performance Evaluation in ISO 9001:2015 00:10:00 Customer Satisfaction 00:06:00 Analysis & Evaluation 00:12:00 Key Performance Indicators 00:08:00 Dashboard Examples 00:07:00 Management Review Meetings 00:11:00 Improvement 00:16:00 Nonconformity & Corrective Action 00:06:00 Nonconformity & Corrective Action Example 00:06:00 Nonconformity & Corrective Action Origin 00:06:00 Continual Improvement 00:01:00 Analysis Mindset 00:09:00 Quantitative Vs Qualitative 00:16:00 Now What Now What? 00:11:00 Course Summary 00:10:00 Helpful Tools SIPOC 00:06:00 Flowcharts 00:04:00 Control Charts 00:04:00 Cause and Effect Diagram 00:06:00 Pareto Chart 00:07:00 5 WHYs 00:03:00 Other Tools 00:08:00 Finally! 00:01:00 See you soon Bonus Lecture 00:02:00 Assignment Assignment - Advanced Diploma in Quality Management and Strategic Training - ISO 9001 at QLS Level 7 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

This Quality Management is CPD Certification Service UK Accredited, and comes with Free Certificate for you!! Discover the world of Quality Management and unlock the key to unparalleled success! This captivating course takes you on an enlightening journey through the essentials of Quality Management. From the foundations of Total Quality Management to the intricacies of Six Sigma, you'll gain invaluable insights that will elevate your understanding of quality control, customer expectations, and more. Elevate your career and become a quality connoisseur with this comprehensive course. Enroll now in this Quality Management course and embark on a transformational learning experience! This Quality Management bundle includes: Course 01: Quality Management Course 02: Product Manager Course 03: Retail: Supply Chain Management, Branding, Communication Key Benefits CPD Accredited Quality Management Course Get instant Free PDF certificate Fully online Quality Management courses Developed by professionals Self-paced learning and laptop, tablet, and smartphone-friendly 24/7 Learning Assistance Quality Management Course Curriculum: Module 01: Introduction to Quality Management Module 02: Total Quality Management Module 03: Quality Measurement and Improvement Module 04: Quality Control Module 05: Understanding Customer Expectations and Needs Module 06: Six Sigma Module 07: Supply Chain Management Module 08: Quality Audits Learning Outcomes: Grasp the fundamentals of Quality Management principles. Implement Total Quality Management strategies for organizational excellence. Measure and enhance product/service quality with effective techniques. Apply rigorous Quality Control processes to optimize operations. Analyze customer expectations and tailor products/services accordingly. Master the principles and methodologies of Six Sigma. Quality Management Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing each Quality Management - course. For each test, the pass mark will be set to 60%. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Accredited Certificate After successfully completing this Quality Management course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. CPD 30 CPD hours / points Accredited by The CPD Certification Service Who is this course for? Quality Assurance professionals Managers Business owners Supply Chain Managers and Quality Auditors Graduates eager to gain expertise in Quality Management. Quality Control personnel Requirements There are no formal entry requirements for the Quality Management course, with enrollment open to anyone! Career path Quality Assurance Manager Process Improvement Specialist Supply Chain Coordinator Quality Control Analyst Six Sigma Consultant Quality Auditor Certificates CPD Certificate (HARDCOPY) Hard copy certificate - Included CPD Certificate (PDF) Digital certificate - Included

Good management is the pillar of a company's success. Whether it's a project or a team, without proper management, it'll inevitably fail. Ask any business owner, and they'll tell you just how difficult it is to find trustworthy and skilled management for a business. But if you're a professional, this is good news for you because businesses are willing to pay good money for people who are good at management. This Mastering Organizational Chaos course - CPD Accredited course is expertly made to make you highly skilled at Mastering Organizational Chaos course - CPD Accredited, thus opening the doors to many opportunities and high-salary jobs for you. We understand that your schedule is busy, and you won't necessarily be able to make extra time for a course all the time; this is why our course is flexible and allows you to study at your own speed. Rather than changing your schedule to do a course, the course itself becomes available to you at all times so that you don't have to worry about deadlines and whatnot. To aid you in your career progression, the course also comes with certification, and to get your very own certificate, you just have to study the course and pass the test at the end; you won't have to pay extra or anything like that for your certificate. The entire course is highly intuitive, and the lessons are detailed and meticulously crafted to make each lesson as easily digestible as possible. For a deeper look at what the course specifically covers, have a look at the Description section below; there's a full curriculum breakdown given there. Furthermore, just to ensure that you are getting what you are paying for and there's no room for disappointment, you get a full 100% money-back guarantee, so there's nothing to worry about. You can enrol in the course with complete confidence. Course Curriculum: Module 01: Introduction to Organisational Chaos Module 02: Priority-Planning for Managing Organisational Chaos Module 03: Effective Decision Making to Prevent Chaos Module 04: Communication in Organisational Chaos Module 05: Master Chaos With Critical Thinking Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Accredited Certificate After successfully completing this Mastering Organizational Chaos course - CPD Accredited course, you will qualify for the CPD Certification Service (CPD UK) certified certificate from Training Express. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Why Choose The CPD Certification Service Accredited Course? With 25 years of experience in the Continuous Professional Development sector, CPD Certification Service (CPD UK) is the leading CPD accreditation organisation in the UK, working across all industry sectors. The CPD Certification Service provides recognised independent CPD accreditation compatible with global CPD requirements. Hundreds and thousands of professionals recognise the CPD Certified symbol as the qualitative benchmark that reflects and sets the industry standards. CPD UK evaluates learning activities to the highest standards and courses are certified against the universally accepted structured checklist. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Mastering Organizational Chaos course - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Mastering Organizational Chaos course - CPD Accredited training.

Description: Risk Management refers to the process of identifying, assessing, evaluating and controlling the threats to an organization's capital and earnings. It helps you to determine the potential for losses in an investment and then takes the appropriate action based on that identification. The Certificate in Risk Management defines the risk and risk management elaborately and provides the essential information that you need to consider while managing the risk of a company. The lesson includes the different risk management activities, the techniques of assessing risk, how to respond to a threat, how to plan or how to control the resources. Finally, you will be able to review and evaluate the framework. Learning Outcomes: Provide a definition for risk along with risk management Relate the COSO ERM cube as well as ISO 31000 Learn how to establish a risk management context Narrate the 7 R's along with the 4 T's forming the framework of your risk management activities Design and complete a basic risk assessment Device designs to complete a fundamental risk management Fix the the proper response linked to risks as well as form a strategy for those responses Narrate the prime elements for reporting, monitoring, as well as evaluating a risk management program Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certificate in Risk Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certificate in Risk Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Certificate in Risk Management Course Overview (Risk Management Certificate Course Level 2) 00:15:00 Understanding Risk 00:30:00 Risk Management Activities 00:05:00 Assessing Risk 00:15:00 Responding to Risks 00:15:00 Resourcing Controls 00:05:00 Reaction Planning 00:15:00 Reporting and Monitoring 00:15:00 Reviewing and Evaluating the Framework 00:15:00 Mock Exam Mock Exam- Risk Management Certificate Course Level 2 00:20:00 Final Exam Final Exam- Risk Management Certificate Course Level 2 00:20:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Leading Complex Healthcare Innovation Projects Technology has transformed the way we live, interact with one another and conduct business. It has impacted every single industry, including healthcare. The challenges of healthcare are well known, and while high costs and access issues persist, really cool innovation and healthcare technologies are improving quality of care. In this session, Wale Elegbede will use examples from healthcare and share how you can thrive and deliver business value in this age of constant change and disruption. Identify some techniques your organization, project management office (PMO) and project teams can leverage as you deliver complex projects. Identify some techniques your organization, PMO and project teams can use to build bridge the gap between strategy and execution. Gain knowledge of Servant Leadership principles, why they are important and how they can be applied to your PMO and project teams.