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1515 Courses delivered Online

Cognitive Behavioural Therapy (CBT) Course

4.7(160)

By Janets

Register on the Cognitive Behavioural Therapy (CBT) Course today and build the experience, skills and knowledge you need to enhance your professional development and work towards your dream job. Study this course through online learning and take the first steps towards a long-term career. The course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Learn through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the course, to ensure you are supported every step of the way. Get an e-certificate as proof of your course completion. The Cognitive Behavioural Therapy (CBT) Course is incredibly great value and allows you to study at your own pace. Access the course modules from any internet-enabled device, including computers, tablet, and smartphones. The course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the now and start learning instantly! What You Get With The Cognitive Behavioural Therapy (CBT) Course Receive a e-certificate upon successful completion of the course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Who Is This Course For: The course is ideal for those who already work in this sector or are an aspiring professional. This course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The online training is open to all students and has no formal entry requirements. To study the Cognitive Behavioural Therapy (CBT) Course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Course Content Module 01: Introduction to CBT Introduction to CBT 00:37:00 Module 02: CBT Theories And Principles CBT Theories and Principles 00:50:00 Module 03: CBT Tools and Strategies CBT Tools and Strategies 00:49:00 Module 04: CBT Process CBT Process 00:50:00 Module 05: CBT for Personal Growth CBT for Personal Growth 00:42:00 Module 06: Overcoming Anxiety and Depression Overcoming Anxiety and Depression 01:00:00 Module 07: CBT for Children with Autism CBT for Children with Autism 00:49:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Cognitive Behavioural Therapy (CBT) Course
Delivered Online On Demand5 hours 37 minutes
£25

Hair Cutting and Hairdressing - CPD Certified

4.7(160)

By Janets

Follow your dreams by enrolling on the Hair Cutting and Hairdressing - CPD Certified course today and develop the experience, skills and knowledge you need to enhance your professional development. Hair Cutting and Hairdressing - CPD Certified will help you arm yourself with the qualities you need to work towards your dream job. Study the Hair Cutting and Hairdressing - CPD Certified training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Hair Cutting and Hairdressing - CPD Certified course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Hair Cutting and Hairdressing - CPD Certified course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Hair Cutting and Hairdressing - CPD Certified course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Hair Cutting and Hairdressing - CPD Certified course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Hair Cutting and Hairdressing - CPD Certified course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Hair Cutting and Hairdressing - CPD Certified course. The Hair Cutting and Hairdressing - CPD Certified course is designed by industry experts and is tailored to help you learn new skills with ease.  The Hair Cutting and Hairdressing - CPD Certified is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Hair Cutting and Hairdressing - CPD Certified when it suits you. Access the Hair Cutting and Hairdressing - CPD Certified course modules from any internet-enabled device, including computers, tablets, and smartphones. The Hair Cutting and Hairdressing - CPD Certified course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Hair Cutting and Hairdressing - CPD Certified now and start learning instantly! What You Get Out Of Studying Hair Cutting and Hairdressing - CPD Certified With Janets: Receive a digital Certificate upon successful completion of the Hair Cutting and Hairdressing - CPD Certified course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Hair Cutting and Hairdressing - CPD Certified training course is delivered through Janets' online learning platform. Access the Hair Cutting and Hairdressing - CPD Certified content from any internet-enabled device whenever or wherever you want to. The Hair Cutting and Hairdressing - CPD Certified course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Hair Cutting and Hairdressing - CPD Certified course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Hair Cutting and Hairdressing - CPD Certified course. After successfully passing the Hair Cutting and Hairdressing - CPD Certified course exam, you will be able to apply for a CPD-accredited certificate as proof of your Hair Cutting and Hairdressing - CPD Certified qualification. Certification All students who successfully complete the Hair Cutting and Hairdressing - CPD Certified course can instantly download their digital certificate. You can also purchase a hard copy of the Hair Cutting and Hairdressing - CPD Certified course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Hair Cutting and Hairdressing - CPD Certified is ideal for those who already work in this sector or are an aspiring professional. This Hair Cutting and Hairdressing - CPD Certified course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Hair Cutting and Hairdressing - CPD Certified is open to all students and has no formal entry requirements. To study the Hair Cutting and Hairdressing - CPD Certified course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Hair Cutting and Hairdressing - CPD Certified is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Hair Cutting and Hairdressing - CPD Certified and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Introduction to Hairdressing Who are Hairdressers? 00:15:00 Anatomy of the skull 00:15:00 Hair Type 00:15:00 Face shapes, Characteristics & Style concepts 00:15:00 Hair Salon Equipments & Furnitures 00:15:00 Hair Cutting Cutting the Hair 00:15:00 Cutting hair - One length hair 00:15:00 Cutting hair - Uniform Layer 00:15:00 Cutting hair - Short graduation 00:15:00 Cutting hair - Long graduation 00:15:00 Cutting hair - Curly hair 00:15:00 Cutting hair - Fringes 00:15:00 Hair Braiding Braiding Hair 00:15:00 Applying Braiding Techniques 01:00:00 Finishing Hair 00:15:00 Health & Safety in Hairdressing 01:00:00 Hair Styling About Of Hair Style 00:30:00 Check Out Your Face Shape 01:00:00 Choosing Your Style On Your Shape 01:00:00 Best Hairstyles For A Long Face 00:30:00 Best Hairstyles For A Square Face 00:30:00 Best Hairstyles For A Round Face 00:30:00 Best Hairstyles For A Heart Shaped Face 01:00:00 How To Love Your Style 00:30:00 Wrapping Up 00:02:00 Mock Exam Mock Exam- Hair Cutting and Hairdressing - CPD Certified 00:20:00 Final Exam Final Exam- Hair Cutting and Hairdressing - CPD Certified 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Hair Cutting and Hairdressing - CPD Certified
Delivered Online On Demand11 hours 42 minutes
£25

Cerebral Palsy Awareness Training

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Cerebral Palsy Awareness Training
Delivered Online On Demand2 hours 48 minutes
£25

Acupressure & Massage Therapy

By The Teachers Training

Overview Acupressure & Massage Therapy Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Acupressure & Massage Therapy Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Acupressure & Massage Therapy Introduction to Acupressure & Massage Therapy 00:18:00 Module 02: Anatomy and Physiology Fundamentals Anatomy and Physiology Fundamentals 00:18:00 Module 03: Techniques and Applications of Acupressure Techniques and Applications of Acupressure 00:20:00 Module 04: Treating Specific Conditions with Acupressure Treating Specific Conditions with Acupressure 00:26:00 Module 05: Fundamentals of Massage Therapy Fundamentals of Massage Therapy 00:19:00 Module 06: Massage Therapy Techniques and Applications Massage Therapy Techniques and Applications 00:18:00 Module 07: Integrative Approaches in Acupressure & Massage Therapy Integrative Approaches in Acupressure & Massage Therapy 00:19:00 Module 08: Self-Care and Professional Development Self-Care and Professional Development 00:20:00

Acupressure & Massage Therapy
Delivered Online On Demand2 hours 38 minutes
£27.99

Anxiety Management

By The Teachers Training

Anxiety Management is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Anxiety Management and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hour studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction & First Concepts PROMO - Beating Anxiety 00:05:00 SLIDE INTRO - Beating Anxiety 00:01:00 Introduction 00:02:00 How To Overcome Your Stuck Points 00:08:00 How To Face Your Inner Demons 00:08:00 Understanding & Beating Anxiety Overcoming Your Resistance To Change 00:08:00 Acceptance Is Key 00:09:00 Acting Against Angst 00:08:00 More Anti-Anxiety Skills & Concepts Self Imposed Obstacles 00:07:00 Preventing Burnout 00:07:00 Banish Worry & Live Panic Free! 00:06:00 Conclusion Conclusion 00:01:00

Anxiety Management
Delivered Online On Demand1 hour 10 minutes
£27.99

Assertiveness and Self Confidence Development Training

By The Teachers Training

Assertiveness and Self Confidence Development Training is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Assertiveness and Self Confidence Development Training and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 1 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Self Confidence Introduction Welcome 00:03:00 Promise 00:01:00 Difference between Self-confidence and Self-esteem 00:02:00 Ways to Find Yourself Gratefulness 00:04:00 Lets First Find Yourself 00:02:00 Record and Watch Your Self Talk Video for better tomorrow 00:02:00 How you will consider your Mistakes Positive or Negative 00:02:00 Did you ever Recognize your Success? 00:04:00 Positive Mindset vs Negative Mindset Positive Mindset vs Negative Mind-set 00:05:00 Belief in your Decisions, followed by Positive Mindset people 00:04:00 Love the way you are 00:03:00 What is the Best Lesson I've learned as a trainer 00:07:00 Do it, Feel it and Achieve it You need to Accept your Failure, First! 00:04:00 Let's Overcome the fear of failure 00:03:00 Something which makes you Really Enjoy and comfortable 00:03:00 I Know I can Achieve 00:02:00 What is Important and What is Not Important? 00:02:00 Believe it and Achieve it Set Goal and Achieve Goal 00:06:00 Just Believe You can do Anything 00:03:00 ESTEEM SELF ANALYSIS Low Esteem per Self Analysis Cycle 00:02:00 Good Esteem per Self Analysis Cycle 00:03:00 Rate Yourself (Rank: 1 low through 5 Excellent) 00:02:00 STILL STRUGGLING TO FIND AND TO BE CONFIDENT Smile Boss Smile COC (Certificate of Confidence) 00:02:00 Do you Still Struggle to Love Yourself? 00:02:00 Do you Still Suffer from having Self Confidence or No? 00:03:00 Self Confidence 00:02:00

Assertiveness and Self Confidence Development Training
Delivered Online On Demand1 hour 18 minutes
£27.99

Social Work Studies

By The Teachers Training

Social Work Studies is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Social Work Studies and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 04 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: An Overview of Social Work An Overview of Social Work 00:19:00 Module 02: Social Work Basics Social Work Basics 00:26:00 Module 03: Theories of Social Work and Sociology Theories of Social Work and Sociology 00:41:00 Module 04: Casework Process and Teamwork Casework Process and Teamwork 00:39:00 Module 05: Dimensions of Social Work / Models of Intervention Dimensions of Social Work / Models of Intervention 00:51:00 Module 06: Practice Contexts and Application Practice Contexts and Application 00:30:00 Module 07: Working with Adults Working with Adults 00:32:00 Module 08: Principles of Conduct and Role as Social Care Worker Principles of Conduct and Role as Social Care Worker 00:24:00 Recommended Materials Recommended Readings - Social Work Studies 01:16:00 Assignment Assignment - Social Work Studies 00:00:00

Social Work Studies
Delivered Online On Demand5 hours 38 minutes
£27.99

Performance Analyst

By The Teachers Training

Overview Performance Analyst Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Performance Analyst Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: Introduction to Human Resource Management Introduction to Human Resource Management 00:15:00 Module 02: HR Planning, Recruitment and Selection HR Planning, Recruitment and Selection 00:15:00 Module 03: Employee Onboarding Employee Onboarding 00:15:00 Module 04: Induction, Training and Development Induction, Training and Development 00:10:00 Module 05: Responsibilities of the HR Department's Responsibilities of the HR Department's 00:10:00 Module 06: Organisational Culture Organisational Culture 00:10:00 Module 07: Understanding Pressure Understanding Pressure 00:15:00 Module 08: Understanding How Pressure Affects Our Psychology and Behaviour Understanding How Pressure Affects Our Psychology and Behaviour 00:15:00 Module 09: The Relationship Between Stress and Performance: The Inverted-U Theory The Relationship Between Stress and Performance: The Inverted-U Theory 00:20:00 Module 10: Strategies to Cope With Pressure Strategies to Cope With Pressure 00:21:00 Module 11: Cognitive Behavioral Therapy (CBT) Cognitive Behavioral Therapy (CBT) 00:19:00 Module 12: Effective Communication Under Pressure: Part 1 Effective Communication Under Pressure: Part 1 00:32:00 Module 13: Effective Communication Under Pressure: Part 2 Effective Communication Under Pressure: Part 2 00:13:00 Module 14: Leadership Under Pressure Leadership Under Pressure 00:19:00 Module 15: Team Resilience to Work Under Pressure Team Resilience to Work Under Pressure 00:25:00 Module 16: Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) Work Related Stress by HSA (Health and Safety Authority) & HSE (Health and Safety Executive) 00:30:00

Performance Analyst
Delivered Online On Demand4 hours 44 minutes
£27.99

Professional Customer Service Skills Training

By The Teachers Training

Professional Customer Service Skills Training Are you ready to take your customer service skills to the next level? Our comprehensive 'Professional Customer Service Skills Training' course is designed to empower you with the knowledge and techniques to excel in customer care. Our Professional Customer Service Skills Training course starts by helping you understand the essence of customer care, emphasizing the importance of building solid relationships with your customers. You'll also learn how to effectively communicate with them and take responsibility for handling complaints, turning challenging situations into opportunities for growth. In this Professional Customer Service Skills Training course, you will become familiar with the common barriers to excellent customer service, such as poor attitudes, organizational policies, and inadequate training, and guide you on overcoming them. Furthermore, this course will educate you about customer perception and expectation levels, ensuring you can consistently deliver a service that exceeds their needs. We'll take you through four actionable steps to develop excellent customer service, from analysis to implementation, ensuring your skills are adequate. Focusing on the customer is at the core of our online professional Customer Service Skills Training course. You'll learn guidelines for making positive impressions, effective listening techniques, and follow-up methods to build lasting relationships. Handling complaints with finesse is another key aspect of this course. Discover why customers don't complain and learn the five forbidden phrases to avoid. At the end of the Professional Customer Service Skills Training course, you can manage your stress in the workplace swiftly and handle the customers like a true customer service professional. Enrol in our 'Professional Customer Service Skills Training' course today and unleash your full potential in the world of customer care! Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:07:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00

Professional Customer Service Skills Training
Delivered Online On Demand1 hour 12 minutes
£27.99

Challenging Behaviour of Young People

4.7(160)

By Janets

The Challenging Behaviour of Young People is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Challenging Behaviour of Young People consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion PDF Certificate at £9.99. Print copy by post is also available at an additional cost of £15.99 and the same for PDF and printed transcripts. Course Content Module 01:Challenging behaviour and learning disabilities Challenging Behaviour and Learning Disabilities 00:12:00 Module 02: Key priorities for implementation Key Priorities for Implementation 00:16:00 Module 03: Children, young people and adults Children, Young People and Adults 00:23:00 Module 04: Organising effective care Organising Effective Care 00:20:00 Module 05: Risk assessment Risk assessment 00:22:00 Module 06: Reactive strategies Reactive strategies 00:21:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Challenging Behaviour of Young People
Delivered Online On Demand1 hour 54 minutes
£25