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Learn how to become the best leader you could ever be with this Certificate Course in HR and Leadership Management! Description: What we offer is a high-quality Certificate Course designed to equip managers and potential leaders with necessary skills to be the best in the field. This course will also help you to discover new, innovative sources of opportunities to develop HR and Leadership management skills. Furthermore, it will help you enhance your general management and leadership skills for you to become an effective and efficient leader in your chosen industry. With this certificate course, you will be equipped with great information on leadership skills as we will help you learn, step by step, through the exact process that developed to help people put an end to the struggles to become a leader. This course will surely provide you with all the necessary knowledge and skills you need to have to achieve your career goals and become a successful leader! Who is the course for? For employees who are aiming for a promotion, joining a team leader role for the first time or looking forward to becoming a top executive. Or anyone who are interested in improving and honing their leadership potential Entry Requirement: This course is available to all learners, of all academic backgrounds. However, it's more advantageous if you have an experience in management or in a supervisory role. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: A Certificate Course in HR and Leadership Management will be useful and would be beneficial for the management occupations especially the following careers: General Manager Director Human Resources ManagersOperation Manager Supervisor Administrative Services Manager Management Directors And other Top Executives Certificate Course in HR and Leadership Management - Updated Version HR Management Introduction to Human Resources 00:20:00 Employee Recruitment and Selection Procedure 00:35:00 Employee Training and Development Process 00:24:00 Performance Appraisal Management 00:22:00 Employee Relations 00:19:00 Motivation and Counselling 00:22:00 Ensuring Health and Safety at the Workplace 00:19:00 Employee Termination 00:18:00 Employer Records and Statistics 00:17:00 Essential UK Employment Law 00:30:00 Leadership Management Module 01: Developing the Leader Within You 00:21:00 Module 02: Emotional Intelligence in Leadership 00:17:00 Module 03: Communication Skills 00:26:00 Module 04: Public Speaking 00:30:00 Module 05: Critical Thinking in Problem-Solving and Decision Making 00:23:00 Module 06: Motivation and Counselling 00:16:00 Module 07: Management and Leadership 00:26:00 Certificate Course in HR and Leadership Management - Old Version Leader & HR Management Leader and HR Management 00:30:00 Commitment and HR Management Commitment and HR Management 01:00:00 Team Management Team Management 00:30:00 Build A Mastermind Group Build A Mastermind Group 02:00:00 People Recognition in HR Management People Recognition in HR Management 00:30:00 Performance, Goals and Management Performance, Goals and Management 00:30:00 Think Outside The Box Think Outside The Box 00:30:00 Be Passionate about Your Work Be Passionate about Your Work 00:30:00 The Importance Of A Good Team Leader The Importance Of A Good Team Leader 00:30:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Certificate Course in HR and Leadership Management 00:20:00 Final Exam Final Exam- Certificate Course in HR and Leadership Management 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

[vc_row][vc_column][vc_column_text] Description: Want to immerse yourself in another language and culture? Enrol in the Complete Italian Course - Beginner Course and discover the fast and most effective way to learn Italian. The course is suitable for complete beginners who have little or no knowledge of Italian. This Italian lesson starts from the very beginning by teaching you the Italian alphabet. Italian pronunciation, Italian grammatical rules and patterns will also be discussed in the course. Emphasis will be given on vocabulary, reading and writing, pronunciation and speaking and listening skills. You will learn about Italian verbs, tenses, model verbs, prepositions, conjunctions and adjectives, and other essential language rules. Throughout this course, you will develop fundamental language skills to help you participate in everyday conversations. Topics include greeting people, weather, clothes related words and parts of the body. By the end of this Italian language course, you will have the confidence and practical communication skills to speak Italian in small groups. This best-selling course is the most effective way to study Italian online. Enrol today and add new skills to your CV. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Italian Course - Beginner is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Italian Course - Beginner is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market.[/vc_column_text][/vc_column][/vc_row] Learn ltalian : ltalian Course for Beginners (A1 A2 A2+) Learn Italian- Find out all about this course in less than two minutes 00:02:00 Learn Italian - The Alphabet. The Definite Article Learn Italian - The Alphabet. The Definite Article - Part 1 00:14:00 Dictation- Italian Language- Exercise 00:18:00 Learn Italian - The Indefinite Article. The numbers from 0 to 100 Learn Italian - The Indefinite Article. The numbers from 0 to 100 00:19:00 Learn Italian - Present Simple for regular verbs Learn Italian - Present Simple for regular verbs 00:17:00 Learn Italian - Present Simple for irregular verbs. Learn Italian - Present Simple for irregular verbs. 00:17:00 Learn Italian - Present Simple for irregular verbs(II) 00:14:00 Exercises - Dictation 2 00:09:00 Learn Italian - The verb ''to be''-reflexive Learn Italian - The verb 'to be'-reflexive 00:10:00 Learn Italian - Reflexive verbs. Adverbs of frequency Learn Italian - Reflexive verbs. Adverbs of frequency 00:16:00 Learn Italian - At the supermarket. The food Learn Italian - At the supermarket. The food 00:10:00 Learn Italian - Modal verbs Learn Italian - Modal verbs 00:09:00 Learn Italian - Prepositions. Learn Italian - Prepositions. Part 1 00:11:00 Learn Italian - Prepositions. Part 2 00:09:00 Learn Italian - The Adjectives. The numbers Learn Italian - The Adjectives. The numbers11 00:14:00 Learn Italian - Clothes Learn Italian - Clothes 00:10:00 Learn Italian - After and before. Masculine nouns which end in '-ma' Learn Italian - After and before. Masculine nouns which end in '-ma' 00:08:00 Learn Italian - Place adverbs Learn Italian - Possessive pronouns and adjectives. The family 00:10:00 Learn Italian - Place adverbs 00:10:00 Learn Italian - Dialogue: On the phone Learn Italian - Dialogue- On the phone 00:08:00 Learn Italian - Present Perfect. The animals Learn Italian - Present Perfect. The animals 00:13:00 Exercises - Dictation 3 00:12:00 VideoLearn Italian - Present Perfect(II) 00:19:00 Learn Italian - Past Participle. Irregular Verbs. Learn Italian - Past Participle. Irregular Verbs(II) 00:08:00 Learn Italian - Greetings 00:05:00 Learn Italian - Past participle. Irregular Verbs(III). Prepositions and 00:11:00 Learn Italian - The weather Learn Italian - The weather 00:09:00 Learn Italian - Parts of the body. At the pharmacy Learn Italian - Parts of the body. At the pharmacy 00:11:00 The adverbs with Present Perfect. The auxiliary verbs ''to be'' and ''to have'' The adverbs with Present Perfect. The auxiliary verbs 'to be' and ' 00:11:00 Learn Italian - Conjunctions Learn Italian - Conjunctions 00:09:00 Learn Italian - Vocabulary: New verbs Learn Italian - Vocabulary- New verbs 00:10:00 Learn Italian - Vocabulary- New verbs(II). The expression 'ce l'ho' 00:10:00 Learn Italian - Dialogue: How did you spend your weekend? Learn Italian - Dialogue- How did you spend your weekend- 00:09:00 Learn Italian - Future Simple Learn Italian - Future Simple 00:12:00 Learn Italian - Future Simple. Irregular Verbs 00:11:00 Learn Italian - The use of Future Simple 00:08:00 Exercises - Dictation 4 00:10:00 Learn Italian - Metterci and volerci Learn Italian - Metterci and volerci 00:11:00 Learn Italian - Recap Learn Italian - Recap 00:17:00 Exercises - Dictation 5 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description:  A life coach is someone who helps in empowering others by teaching them to meet their life goals. Mentoring and life coach might have a slight difference, but both have the same goal, which is to help in growth and development of life. Whether their goals are for career or personal development, this course will help you in learning about life coaching and mentoring basics and essentials. Who is the course for? Coaching or mentoring professionals who want to upgrade their skills. People who have an interest in learning how to coach and mentor. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Advanced Diploma in Coaching and Mentoring is a useful qualification to possess, and would be beneficial for the following careers: Coach Development Instructor Facilitator Life Coach Life Consultant Mentor Talent Coach. Life Coaching Basics Introduction to Life Coaching 00:30:00 Life Calling Theory and Model 00:30:00 Additional Coaching Theories and Perspectives 00:30:00 Overview of the Life Coaching Process 00:30:00 Coaching Delivery Systems 00:15:00 Coaching Competencies & Activities 01:00:00 Coaching Documentation 00:30:00 Life Coaching Definition of a Happy and Successful life 00:30:00 Self Improvement through motivation 00:30:00 Goal setting 02:00:00 The distinction between Goals and Values 01:00:00 20 qualities for a successful life 02:00:00 Stress Managemen 01:00:00 Time Management 01:00:00 Challenging yourself to be motivated 00:30:00 Ways to Maximize your Potential 02:00:00 Overcome Obstacles Created by Your Self-Limiting Beliefs 02:00:00 Aspects of human behavior to succeed 00:30:00 Why motivation is important for a successful life 00:30:00 Role of Education in successful life 01:00:00 Social roles for a successful life 02:00:00 Maintaining work life balance 00:30:00 What make a person Unsuccessful? 00:15:00 Dealing with Life Challenges 01:00:00 Criteria for idealising successful people in the world 02:00:00 Factors behind importance of motivation in successful life 00:30:00 Mentoring Basics Introduction - The Mentor-Protege Relationship 00:30:00 Benefits of a Protégé 00:30:00 Mentor Benefits of Having a Protege 00:20:00 Where to Look Mentor-Protégé Programs 01:00:00 Picking a Protégé 00:45:00 Communication 00:45:00 Working with a Protégé 00:30:00 The Exit Strategy 00:30:00 Running Multiples 00:30:00 Lather, Rinse, Repeat 00:30:00 Appendix: How to Be a Professional Altruist 00:15:00 Coaching and Mentoring Module One - Getting Started 00:30:00 Module Two - Defining Coaching and Mentoring 00:30:00 Module Three - Setting Goals 01:00:00 Module Four - Understanding the Realities 01:00:00 Module Five - Developing Options 01:00:00 Module Six - Wrapping it All Up 00:30:00 Module Seven - The Importance of Trust 01:00:00 Module Eight - Providing Feedback 00:30:00 Module Nine - Overcoming Roadblocks 01:00:00 Module Ten - Reaching the End 00:30:00 Module Eleven - How Mentoring Differs from Coaching 00:30:00 Module Twelve - Wrapping it Up 00:30:00 Level 3 Diploma in Coaching & Mentoring- Activities 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Advanced Diploma in Coaching and Mentoring 00:30:00 Final Exam Final Exam- Advanced Diploma in Coaching and Mentoring 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

If you wish to work in childcare and nannying, the Diploma in Nannying and Childcare is a complete course to help you out in this field. It begins with the day-to-day childcare and nannying operations. You'll learn some of the basics before moving onto advanced techniques in time management, caregiving, food preparation and health and safety. After completing the childcare training course, you'll possess broader transferable skills in managing your own business and effective communication when working in a team. Why Choose this Course? Get a Nannying and Childcare Training Diploma E-Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. No formal deadlines or teaching schedules are included that aids a flexible study plan.  We broke down the course into several manageable modules which we believe will assist you to grasp each concept more efficiently - from the fundamentals to the most advanced aspects of the course.  The experts will teach you through a combination of: Video lessons Online study supplies Mock tests Multiple-choice evaluation Certification After completing the course successfully, you'll get an e-certificate. If you desire a print copy of the certificate, we can send it to you by post. For this, you will need to pay a minute amount of additional cost, which is £9.99 and PDF Certificate is available at £4.99. Who is this course for? This Nannying and Childcare course is suitable for anyone who wants to gain extensive knowledge, potential experience, and professional skills in the related field. Industry experts designed this course, so you don't have to worry about the quality. Most importantly, this course does not require any experience or qualification to get enrolled. You will learn everything that is needed from this complete nannying course. This is an excellent opportunity for anyone to learn more and advance their learning skills, launch a new career or reinvigorate an existing one.

This course offers a comprehensive exploration of party planning, equipping participants with the skills and knowledge needed to become successful party planners. Covering topics such as the introduction to party planning, essential skills for a party planner, starting a party planning business, planning and budgeting, choosing themes, venue selection, catering considerations, vendor partnerships, building a client base, and strategies for creating memorable events. Participants will gain valuable insights into every aspect of the party planning industry. Learning Outcomes: Understand the fundamentals of party planning and its various elements. Develop essential skills, including organization, communication, and creativity, required for effective party planning. Establish and launch a successful party planning business, considering legal and operational aspects. Master initial planning steps, from budgeting to theme selection, in order to create cohesive events. Analyze guest demographics and preferences to tailor parties to the target audience. Learn how to choose appropriate venues and manage venue-related logistics. Explore catering options, food and beverage considerations, and menu planning. Build relationships with crucial vendors and partners in the party planning industry. Why buy this Party Planner?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Party Planner you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Party Planner course is ideal for Individuals aspiring to become professional party planners. Event enthusiasts interested in learning about party planning intricacies. Entrepreneurs looking to start a party planning business. Professionals in the event management industry seeking to expand their skills. Prerequisites This Party Planner was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Party Planner - Average Salary: £22,000 - £30,000 per year. Event Coordinator - Average Salary: £24,000 - £32,000 per year. Freelance Party Planner - Earnings vary based on projects. Event Management Specialist - Average Salary: £28,000 - £38,000 per year. Course Curriculum Module 01: Introduction to Party Planner Introduction to Party Planner 00:12:00 Module 02: Types of Parties - Overview Types of Parties - Overview 00:16:00 Module 03: Skills You Need to Be a Party Planner Skills You Need to Be a Party Planner 00:15:00 Module 04: Starting Your Party Planning Business Starting Your Party Planning Business 00:13:00 Module 05: Party Planning Business Functions Party Planning Business Functions 00:18:00 Module 06: Initial Planning & Budgeting Initial Planning & Budgeting 00:21:00 Module 07: Guest Demographics Guest Demographics 00:13:00 Module 08: Choosing a Theme Choosing a Theme 00:17:00 Module 09: Venue Requirements Venue Requirements 00:16:00 Module 10: Food and Beverage Food and Beverage 00:13:00 Module 11: Vendors Every Party Planner Should Know Vendors Every Party Planner Should Know 00:19:00 Module 12: Generating a Client Base Generating a Client Base 00:23:00 Module 13: Networking Networking 00:18:00 Module 14: Making the Party Memorable Making the Party Memorable 00:24:00 Assignment Assignment - Party Planner 00:00:00

Overview Learn about CompTIA Healthcare IT Technician from industry experts and boost your professional skill. This CompTIA Healthcare IT Technician course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of CompTIA Healthcare IT Technician. You'll also gain the skills of CompTIA Healthcare IT Technician to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of CompTIA Healthcare IT Technician professionals and gain first-hand experience of CompTIA Healthcare IT Technician problem-solving. The CompTIA Healthcare IT Technician  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the CompTIA Healthcare IT Technician, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This CompTIA Healthcare IT Technician will provide you with the latest information and updates of CompTIA Healthcare IT Technician. It will keep you one step ahead of others and increase your chances of growth. Why buy this CompTIA Healthcare IT Technician? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the CompTIA Healthcare IT Technician there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This CompTIA Healthcare IT Technician does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This CompTIA Healthcare IT Technician was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This CompTIA Healthcare IT Technician is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Healthcare IT Fundamentals Core Concepts in Healthcare IT 00:06:00 EMR EHR Issues 00:05:00 Regulations, Standards, and Stakeholders 00:14:00 HIPAA Controls and Compliance 00:08:00 The Medical Environment Healthcare Organizations 00:14:00 Medical Terminology, Equipment, and Software 00:12:00 Medical Coding and Billing 00:05:00 Medical Computer Interfaces 00:07:00 Using IT in the Medical Workplace Roles and Responsibilities 00:10:00 Manage Communication and Ethics Issues 00:15:00 Legal Best Practices, Requirements, and Documentation 00:09:00 Medical Document Imaging 00:04:00 Sanitation Management 00:03:00 Healthcare IT Technical Components Computing Essentials 00:05:00 Networking 00:33:00 Manage Servers and Software 00:27:00 Hardware Support 00:14:00 Providing Medical IT Support Set Up a Workstation 00:08:00 Troubleshoot Basic IT Issues 00:15:00 Troubleshoot Medical IT Issues 00:20:00 Implementation of an EMR EHR System 00:34:00 Change Control 00:08:00 Security Manage Physical and Logical Security 00:36:00 Implement Security Best Practices and Threat Mitigation Techniques 00:13:00 Manage Remote Access 00:06:00 Manage Wireless Security 00:15:00 Perform Backups and Disaster Recovery 00:16:00

  Follow your dreams by enrolling on the Information Technology and Networking course today and develop the experience, skills and knowledge you need to enhance your professional development. Information Technology and Networking will help you arm yourself with the qualities you need to work towards your dream job. Study the Information Technology and Networking training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Information Technology and Networking course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Information Technology and Networking course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Information Technology and Networking course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Information Technology and Networking course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Information Technology and Networking course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Information Technology and Networking course. The Information Technology and Networking course is designed by industry experts and is tailored to help you learn new skills with ease.  The Information Technology and Networking is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Information Technology and Networking when it suits you. Access the Information Technology and Networking course modules from any internet-enabled device, including computers, tablets, and smartphones. The Information Technology and Networking course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Information Technology and Networking now and start learning instantly! What You Get Out Of Studying Information Technology and Networking With Janets: Receive a digital Certificate upon successful completion of the Information Technology and Networking course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Information Technology and Networking training course is delivered through Janets' online learning platform. Access the Information Technology and Networking content from any internet-enabled device whenever or wherever you want to. The Information Technology and Networking course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Information Technology and Networking course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Information Technology and Networking course. After successfully passing the Information Technology and Networking course exam, you will be able to apply for a CPD-accredited certificate as proof of your Information Technology and Networking qualification. Certification All students who successfully complete the Information Technology and Networking course can instantly download their digital certificate. You can also purchase a hard copy of the Information Technology and Networking course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Information Technology and Networking is ideal for those who already work in this sector or are an aspiring professional. This Information Technology and Networking course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Information Technology and Networking is open to all students and has no formal entry requirements. To study the Information Technology and Networking course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Information Technology and Networking is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Information Technology and Networking and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Information Technology and Networking Module 01: Introduction: A Transforming Technology 00:20:00 Module 02: Importance of Information Technology 00:10:00 Module 03: Communication and Network 00:20:00 Module 04: Future Skills Required in Information Technology 00:15:00 Module 05: Technology as a Foundation Skill Area 00:10:00 Module 06: Word Processing Software 00:20:00 Module 07: Presentation Software 00:20:00 Module 08: Creating and Editing Spreadsheet (Part 1: The Basics of Spreadsheets) 00:10:00 Module 09: Creating and Editing Spreadsheet (Part 2: Navigation and Edit) 00:20:00 Module 10: Storing Database 00:20:00 Module 11: Information Technology Project Management 00:15:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Telephone etiquette implies being respectful to the person you are talking with, and form a pleasant visual impression over the telephone. Telephone etiquette is essential for representing a company or business. Through this Diploma in Customer Service: Telephone Etiquette course, you will learn to use proper telephone etiquette, and answer business calls, understand telephone courtesy and equip various telephone skills. Why choose this course Earn an e-certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate of Achievement from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment To successfully complete the course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the course. After successfully passing the exam, you will be able to apply for Quality Licence Scheme endorsed certificate of achievement. To verify your enhanced skills in the subject, we recommend that you also complete the assignment questions. These can be completed at any time which is convenient for yourself and will be assessed by our in-house specialised tutors. Full feedback will then be given on your current performance, along with any further advice or support. Course Content Diploma in Customer Service: Telephone Etiquette - Updated Version Introduction to Customer Service 00:25:00 What's Different about Good Customer Service? 00:14:00 Customer Relationship Management 00:44:00 Customer Service Communication Strategies 00:26:00 Aspects of Phone Etiquette 00:33:00 Building Rapport Over the Phone 00:26:00 Inbound and Outbound Calls 00:18:00 Active Listening and Managing Tough Callers 00:30:00 Managing Interoffice Calls and Voicemail 00:12:00 Problem Solving over the Phone 01:06:00 Intra Organisation Dealings 00:37:00 Measuring Customer Service 00:14:00 Diploma in Customer Service: Telephone Etiquette - Old Version Module One - Getting Started 00:05:00 Module Two - Aspects of Phone Etiquette 00:10:00 Module Three - Using Proper Phone Language 00:10:00 Module Four - Eliminate Phone Distractions 00:05:00 Module Five - Inbound Calls 00:05:00 Module Six - Outbound Calls 00:05:00 Module Seven - Handling Rude or Angry Callers 00:10:00 Module Eight - Handling Interoffice Calls 00:05:00 Module Nine - Handling Voicemail Messages 00:05:00 Module Ten - Methods of Training Employees 00:05:00 Module Eleven - Correcting Poor Telephone Etiquette 00:05:00 Module Twelve - Wrapping Up 00:05:00 Mock Exam Mock Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Final Exam Final Exam-Diploma in Customer Service: Telephone Etiquette 00:20:00 Assignment Assignment - Diploma In Customer Service: Telephone Etiquette 2 weeks, 1 day Order Your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

'Managing Meetings' Approved Online Training

Overview This comprehensive course on Office Admin and Reception will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Office Admin and Reception comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Office Admin and Reception. It is available to all students, of all academic backgrounds. Requirements Our Office Admin and Reception is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 17 sections • 56 lectures • 11:17:00 total length •Module 01: Introduction to Reception and Receptionist: 00:28:00 •Module 02: Business Telephone Skills: 00:21:00 •Module 03: Representing Your Boss and Company: 00:36:00 •Module 04: Mail Services and Shipping: 00:27:00 •Module 05: Travel Arrangements: 00:26:00 •Module 06: Organising Meeting and Conferences: 00:27:00 •Module 07: Time Management: 00:37:00 •Module 08: Record Keeping and Filing Systems: 00:30:00 •Module 09: Business Writing Skills: 00:42:00 •Module 10 :Organisational Skills: 00:27:00 •Module 11: Communication Skills: 00:27:00 •Module 12: Customer Service: 00:18:00 •Module 13: Effective Planning and Scheduling: 00:48:00 •Module 14: Invoicing/Petty Cash: 00:29:00 •Module 15: Business Environment: 00:18:00 •How to Get the most of the course: 00:01:00 •Text formulas in Excel: 00:08:00 •Text Formulas Exercise: 00:01:00 •Text Formulas Exercise (answers): 00:01:00 •Mathematical Formulas In Excel: 00:04:00 •Mathematical Formulas Exercise: 00:01:00 •Mathematical Formulas Exercise (answers): 00:01:00 •Date and Time Formulas In Excel: 00:05:00 •Date and Time Formulas Exercise: 00:01:00 •Date and Time Exercise Formulas (answers): 00:01:00 •Logic Formulas In Excel: 00:12:00 •Logic Formula Exercise: 00:01:00 •Logic Formula Exercise (answers): 00:01:00 •Financial Formula In Excel: 00:06:00 •Financial Formula Exercise: 00:01:00 •Financial Formula Exercise (answers): 00:02:00 •Informational Formula In Excel: 00:04:00 •Informational Formula Exercise: 00:01:00 •Informational Formula Exercise (answers): 00:01:00 •Getting Traffic To Your Site: 01:00:00 •Menu Example with Excel Vlookup: 00:08:00 •Wildcard Search with Excel Vlookup: 00:09:00 •Looking to the Left with Excel Vlookup: 00:17:00 •2-Way Lookup: 00:14:00 •Comparing Lists with Excel Vlookup: 00:03:00 •Microsoft Excel Vlookup Tips and Tricks: 00:14:00 •Power Query Intro and Excel version: 00:03:00 •Excel Power Query - Introduction: 00:03:00 •Enabling M in Power Query: 00:02:00 •Transform Data - Trim in Excel Power Query: 00:05:00 •Transform Data - Format Dates and Values in Excel Power Query: 00:02:00 •Simple Expressions: 00:08:00 •Simple Expressions - Nested Expressions: 00:03:00 •Transform Data - Parsing URLs in Excel Power Query: 00:05:00 •Variables: 00:08:00 •Formatting Excel Keyboard Shortcuts: 00:02:00 •Table Excel Keyboard Shortcuts: 00:02:00 •Editing Excel Keyboard Shortcuts: 00:05:00 •Formula Excel Keyboard Shortcuts: 00:03:00 •Workbook Excel Keyboard Shortcuts: 00:02:00 •Handy Excel Shortcuts Keyboard Shortcuts: 00:05:00