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The MOST DEMANDED PATHWAY are WAITING for YOU Are you eager to explore the thrilling world of Voice Acting and become a real "Voice Actor"? This means that instead of just recording commercials, promos, and announcements as voiceovers for income, you can hone your vocal acting skills and gain the ability to act in various audio scenarios! Look no further - this comprehensive voice acting training course will provide you with everything you need to get ahead. From learning about dialects and accents to developing character voices, you'll be able to start your journey towards becoming an expert voice actor. With interesting activities, amusing examples, and constructive exercises designed to challenge your abilities, you're sure to find this voice acting course rewarding, invigorating, and truly captivating. Voice Acting Course Package: Course 01: Voice Actor Training Course 02: Public Speaking Voice Acting Training Learning Outcomes: Upon successful completion of this highly appreciated Voice Acting Training course, you'll be a skilled professional, besides- Discover your "business voice". Develop your marketing and branding skills. Determine the tools you'll need to construct your studio. Learn proper studio etiquette and recording techniques. Learn the fundamentals of audio editing for a clear sound. Find out how and where to land your first jobs. Create a character bag that contains a variety of personas. Along with the Voice Acting Training course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials 100% Learning Satisfaction Guarantee Embark on your next step in life today - enrol now and make yourself one step closer to success. Course contains advanced and latest curriculum study modules: Course 01: Voice Actor Training Module 01: Introduction Module 02: Voiceover Basics Module 03: Finding Your Voice Module 04: Using Your Instrument Module 05: Exercising Your Voice Module 06: Useful Tips Module 07: Plan Your Demo Module 08: The Audition Module 09: Record Your Voice Module 10: The Studio Module 11: Promoting Your Voice Module 12: UK Voice Acting Industry Course 02: Public Speaking Module 01: Hook Your Audience Module 02: Show Confidence Module 03: Overcome Nervousness Module 04: Tailor Your Approach Module 05: Speak Well Module 06: Body Language Module 07: Keep Their Attention Module 08: Maximize Media Impact Module 09: Manage Pace Module 10: Answer Questions Module 11: Make It Enjoyment Module 12: Handle Distractions Module 13: Close Well CPD 20 CPD hours / points Accredited by CPD Quality Standards Who is this course for? If you want to master professional acting abilities to turn your inherent talent in creating 'funny voices' into paid regular work, this is for you! Great for seasoned voice actors who want to increase their revenue by adding gaming and animation studios to their clientele! Ideal for trained actors who need to make money while waiting for stage bookings. All varieties of voices are required for voice acting job in video games and animation, therefore regardless of your age, this course is for you to help start your voice acting career! Requirements To enrol in this Voice Acting Training course, all you need is a basic understanding of the English Language and an internet connection. Career path After completing this Voice Acting course, you can explore trendy and in-demand jobs related to Voice Training, such as- Voiceover Artist: £20,000 to £50,000 per year Audiobook Narrator: £25,000 to £50,000 per year Commercial Voice Actor: £25,000 to £60,000 per year Video Game Voice Actor: £25,000 to £60,000 per year Animation Voice Actor: £25,000 to £60,000 per year Certificates 1 CPD Accredited Hard Copy Certificate Hard copy certificate - Included 1 CPD Accredited Hard Copy Certificate- Delivery charge: Inside the UK: £3.99, Outside of the UK: £9.99 Certificate of completion Digital certificate - Included CPD Accredited PDF Certificate Other CPD Accredited Hard Copy Certificate Hard copy certificate - £9.99 Other CPD Accredited Hard Copy Certificate for £9.99 Delivery charge: Inside the UK: Free Outside of the UK: £9.99

mprove your career prospects with the "How to Become a Tour Guide" course, designed to kickstart your journey in the tourism industry. Whether you're looking to enhance your current job or start a new career, this course equips you with essential skills for success. In the UK, tourism contributes significantly to the economy, offering abundant opportunities for skilled guides like you. You'll develop practical skills in public speaking, customer interaction, and creating online presence for your tourism ventures. Each module covers vital aspects such as art history basics and navigating different destinations, preparing you for various challenges in the field. Whether your goal is to work with established tour companies or establish your own business, this course provides the foundation you need. Join us and discover how this course can transform your job life, turning your passion for storytelling and travel into a fulfilling career as a tour guide. Become proficient in How to Become a Tour Guide by grasping all the essential knowledge from our top-quality course step by step. Enrol now to ensure that your How to Become a Tour Guide mastery is not limited to only conceptual frameworks! This How to Become a Tour Guide will assist you in standing out from the crowd and being more efficient in your chosen area of expertise. Furthermore, if you require assistance with the How to Become a Tour Guide, we will provide experts who will support and guide you. So, add this How to Become a Tour Guide to your cart and boost your personal and career development. In this How to Become a Tour Guide, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your How to Become a Tour Guide career. Enrolling in the How to Become a Tour Guide can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the How to Become a Tour Guide course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This How to Become a Tour Guide is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the How to Become a Tour Guide course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this How to Become a Tour Guide Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Section 01: Introduction Welcome to the Course 00:02:00 Who am I? 00:02:00 What are You Going to Learn? 00:11:00 Section 02: The Tourism Industry Trends 00:04:00 Different Kinds of Jobs 00:11:00 Definition 00:01:00 Different Tour 00:01:00 Pay 00:04:00 Section 03: Engaging with Customer Who are Your Customers? 00:05:00 Creating Great Experiences 00:12:00 How I Got Hundreds of Five Star Review 00:07:00 Tips & Tricks 00:03:00 How to Get People Like You 00:07:00 Section 04: Public Speaking Easier than You Think 00:02:00 Charisma 00:10:00 Practical Exercise 00:05:00 Tips & Tricks 00:04:00 Voice Exercise 00:04:00 Section 05: What to Talk about on Tour What to Talk about 00:15:00 How to Prepare Quickly for New Destination 00:08:00 Use Your Own Interest 00:01:00 Where to Find Fun Information 00:02:00 Section 06: Finding a Job Different Kinds of Jobs 00:02:00 Different Kinds of Organisation 00:04:00 Different Kinds of Tourist 00:03:00 What Do You Want? 00:02:00 How to Improve Your Chances of Finding a Job 00:08:00 How to Create Experience 00:02:00 Example Cover Letter 00:03:00 Job Interviews 00:09:00 Section 07: Problems on the Roads Hospital and Injury 00:05:00 Change of Plants 00:03:00 How to Handle Customer Complains 00:01:00 Bad News 00:04:00 Difficult People 00:05:00 Finding Your Way 00:02:00 Section 08: Different Destination Dealing with Languages 00:05:00 Dealing with Tourism Professional 00:05:00 Different Cultures 00:04:00 Tips and Money 00:02:00 Commissions 00:04:00 Section 09: Starting You Own Tourism Business Pros and Cons 00:05:00 Roadmap to Success 00:07:00 How I Did It 00:03:00 How My Boss Did It 00:03:00 Section 10: Becoming a Local Guide What is the Job? 00:02:00 Local Laws 00:02:00 Learn Your History 00:03:00 Learn by Doing 00:01:00 Make Connection 00:02:00 Section 11: Your First Trip Checklist What to Take 00:02:00 Meeting the Group 00:02:00 Introducing Yourself 00:02:00 First Info 00:02:00 Tour Busses 00:02:00 Checking into a Hotel 00:02:00 Dinner 00:01:00 Normal Days 00:06:00 Last Day 00:03:00 Section 12: Crash Course in Art History Classical Culture 00:06:00 Middle Ages 00:06:00 Symbolism 00:05:00 Renaissance 00:05:00 Baroque 00:09:00 Neoclassicism 00:02:00 Romanticism 00:02:00 From Impressionism to Now 00:06:00 Section 13: Creating Websites and Advertising Easy Way to Start a Website 00:04:00 Search Engine Optimisation 00:04:00 Booking System 00:02:00 Advertising 00:02:00 Review Sites 00:02:00

Bid Writing: Bid Writing Online Training Are you interested in pursuing a career in bid writing? To help you brush up on the fundamentals of bid writing and take the first step towards becoming an expert, we have designed the ideal Bid Writing Course for you. This Bid Writing: Bid Writing Course offers a comprehensive overview, ensuring a deep understanding of Bid Writing. Through the Bid Writing: Bid Writing Course, you will learn how to plan, structure and develop the bids. Also, the Bid Writing Course teaches the proposal Process, understanding clients and presentation. Moreover, the Bid Writing Course is fruitful for learning about cost, quality, pricing and sales. Enrol our Bid Writing: Bid Writing Course to get a proper understanding of Bid Writing and allow you to accelerate your career. Special Offers of this Bid Writing: Bid Writing Course This Bid Writing: Bid Writing Course includes a FREE PDF Certificate. Lifetime access to this Bid Writing: Bid Writing Course Instant access to this Bid Writing: Bid Writing Course Get FREE Tutor Support from Monday to Friday in this Bid Writing: Bid Writing Course Main Course: Bid Writing Course Free Courses included with this Bid Writing: Bid Writing Course Course 01: Business Writing Course Course 02: Level 5 Report Writing Course 03: Minute Taking Course Course 04: Public Speaking Course [ Note: Free PDF certificate as soon as completing the Bid Writing: Bid Writing Course] Bid Writing: Bid Writing Online Training Industry Experts Designed this Bid Writing: Bid Writing course into 12 detailed modules. Course Curriculum of Bid Writing Module 01: Bid Writing Module 02: Planning and Developing the Bid Module 03: Structured Approach to Writing Bids Module 04: Understanding the Proposal Module 05: Proposal Process of Bid Writing Module 06: Focusing on Clients and Customers Module 07: Finding Unique Selling Points Module 08: Estimation Method of Bid Writing Module 09: Costing and Pricing of Bid Writing Module 10: Quality Control (Editing) Module 11: Client Presentation Module 12: Templates for Proposal Building Assessment Method of Bid Writing: Bid Writing Course After completing each module of the Bid Writing: Bid Writing, you will find automated MCQ quizzes. To unlock the next module, you must complete the quiz task and get at least 60% marks. Certification of Bid Writing: Bid Writing Course After completing the MCQ/Assignment assessment for this Bid Writing: Bid Writing, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Bid Writing: Bid Writing Online Training The Bid Writing: Bid Writing Course is ideal for anyone interested in Bid Writing. Requirements Bid Writing: Bid Writing Online Training Students who intend to enrol in this Bid Writing: Bid Writing must meet the following requirements: Bid Writing: Good command of the English language Bid Writing: Must be vivacious and self-driven Bid Writing: Basic computer knowledge Bid Writing: A minimum of 16 years of age is required Career path Bid Writing: Bid Writing Online Training Completing the Bid Writing: Bid Writing Course can open exciting career opportunities in various fields related to Bid Writing. Certificates Certificate of completion Digital certificate - Included

Functional Skills: Complete Functional Skills Elevate your career prospects with our comprehensive Functional Skills: Functional Skills course. Designed to bolster your knowledge and expertise in Functional Skills, this program covers a wide range of essential topics, ensuring you excel in your Functional Skills: Functional Skills assessments. Join us today to unlock a brighter future through mastering Functional Skills! Looking to boost your proficiency in Functional Skills? Our specialized Functional Skills: Functional Skills course is here to help you master Functional Skills, Functional Skills, and more Functional Skills! With a robust curriculum, you'll gain expertise in Functional Skills assessments, setting you on a path to success. Enroll now and conquer Functional Skills like a pro! Enhance your career prospects with our comprehensive Functional Skills: Functional Skills course. Designed to elevate your grasp of Functional Skills, this program covers a diverse range of essential topics, ensuring you excel in Functional Skills: Functional Skills assessments. Join us today to unlock a brighter future through mastering Functional Skills! Complete Functional Skills: Functional Skills Bundle Course Course 01: Communication Skills Course 02: Emotional intelligence Course 03: Level 7 Project Management Course 04: Level 5 Negotiation Skills Course 05: Public Speaking Course 06: Creative Writing Course 07: Networking Skills Training Course 08: Level 4 Time Management Special Offers of this Functional Skills: Functional Skills Course This Functional Skills Course includes 8 FREE PDF Certificate. Lifetime access to this Functional Skills Course Instant access to this Functional Skills: Functional Skills Course Get FREE Tutor Support from Monday to Friday in this Functional Skills: Functional Skills Course [ Note: Free PDF certificate as soon as completing the Functional Skills: Functional Skills course ] Functional Skills: Complete Functional Skills Unlock your potential with our top-notch Functional Skills: Functional Skills course. This comprehensive program delves deep into the world of Functional Skills, equipping you with the expertise needed for Functional Skills: Functional Skills assessments. Join us today, and let Functional Skills be your key to a brighter future. Invest in your success with Functional Skills now! Assessment Method of Functional Skills After completing each module of the Functional Skills: Functional Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Functional Skills After completing the MCQ/Assignment assessment for this Functional Skills: Functional Skills, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Functional Skills: Complete Functional Skills This extensive Functional Skills: Functional Skills course is open to anybody who wants to be prepared to treat any type of incident. Requirements Functional Skills: Complete Functional Skills Students who intend to enrol in this Functional Skills: Functional Skills course must meet the following requirements: Functional Skills: Good command of the English language Functional Skills: Must be vivacious and self-driven Functional Skills: Basic computer knowledge Functional Skills: A minimum of 16 years of age is required Career path Functional Skills: Complete Functional Skills Teaching Business Research and Development IT Certificates Certificate of completion Digital certificate - Included

This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Level 7 Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. *** Life Coaching Online Course*** Detailed Course Curriculum: Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements There are no specific requirements for this Life Coaching Online Course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

>> Life Coaching This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. ***Course Included*** Main Course: Life Coaching **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis >> Life Coaching Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? >> Life Coaching This Life Coaching course is perfect for: Life Coaches Students Fresh Graduates Job Seekers Requirements >> Life Coaching There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path >> Life Coaching This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. By introducing new skills to your CV, you will be able to progress your career and become more successful in your chosen industry. Certificates Certificate of completion Digital certificate - Included

Our extensive Call Centre & Customer Service Training course will help your call center workforce reach its full potential. Our 10-module programme covers all the essentials for providing great customer service, from learning the fundamentals to honing communication skills and creating goals. Develop your questioning skills, master phone etiquette, and improve your public speaking abilities. Equip yourself with the instruments required to succeed in the fast-paced field of customer service with an emphasis on pragmatism and benchmarking. Become a light of excellence for your call center by partnering with us. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Throughout this course, participants will first gain an understanding of the core competencies and knowledge required for work in contact centres and customer service. The nuances of phone etiquette will then be covered in detail, enabling them to speak with professionalism and effectiveness when on the phone. Learners will explore different types of questions and how to respond to them appropriately, enhancing their ability to assist customers efficiently. They'll also learn techniques to speak confidently and skillfully, aiming to provide stellar customer service experiences. The curriculum emphasises key steps in handling customer interactions, setting achievable goals, and effectively closing conversations. Learners will gain insights into benchmarking performance and utilising various tools to support their customer service efforts effectively. Overall, this curriculum equips learners with the essential skills and knowledge needed to excel in call centre and customer service roles. Course Curriculum: Module 01: The Basics (I) Module 02: The Basics (II) Module 03: Phone Etiquette Module 04: Types of Questions Module 05: Speaking Like a Star Module 06: Key Steps Module 07: Goal Setting Module 08: Closing Module 09: Benchmarking Module 10: Tools Learning Outcomes: Understand fundamental principles of call centre and customer service operations. Master phone etiquette for effective communication in customer interactions. Develop skills to handle various types of customer inquiries confidently. Enhance verbal communication techniques to engage and assist customers effectively. Implement key steps and strategies to achieve customer service goals. Utilise benchmarking and tools for continuous improvement in service quality. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Centre & Customer Service Training 41:29 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03: Phone Etiquette 04:04 4: Module 04: Types of Questions 04:41 5: Module 05: Speaking Like a Star 02:59 6: Module 06: Key Steps 04:30 7: Module 07: Goal Setting 04:58 8: Module 08: Closing 03:32 9: Module 09: Benchmarking 03:34 10: Module 10: Tools 02:46 11: CPD Certificate - Free 01:00 Who is this course for? Individuals aspiring for customer service or call centre roles. Professionals seeking to enhance customer communication and service skills. Job seekers aiming for entry-level positions in customer support. Anyone interested in understanding call centre operations and customer service. Individuals aiming to improve their communication skills in service-oriented roles. Career path Customer Service Representative Call Centre Operator Customer Support Assistant Helpdesk Support Agent Client Relationship Manager Sales Support Executive Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. Why Choose this Life Coaching : Life Coaching Course from Us? Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Course Curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Life Coaching course is open to candidates with no prior expert experience from all backgrounds. This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Anybody who wants to pursue a worthwhile and satisfying career for the rest of their lives. Requirements There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included

This Life Coaching course is an invaluable resource for anyone looking to improve their situation or turn their passion for helping others into a rewarding career. In today's world, job markets are fiercely competitive. If you lack solid organizational skills, communication skills, and strong listening skills, landing your dream job will be extremely difficult. This course covers all of these topics in-depth to help you improve your skills in those areas. This Life Coaching course will teach you about the duties and responsibilities of a professional life coach, common reasons for consulting with life coaches, how communication skills affect consultation quality, and an introduction to essential life coaching tools and techniques. So do not miss out on this once-in-a-lifetime opportunity and enrol now. When dealing with clients and bosses and during job interviews and presentations, intelligent body language is essential. This course will also teach you how to effectively manage your body language and facial expressions. Do not miss out on this great opportunity; enrol today. Learning Outcomes After completing the Life Coaching course, you will be able to: Describe the roles and goals of life coaching. Determine the most common reasons for consulting with a life coach. Describe everything about coaching. Develop your listening and communication skills and your understanding of how communication affects the quality of consultations. Use neuro-linguistic programming and put it into practice. Determine how body language plays a part in life coaching. Describe the most up-to-date life coaching strategies and processes. Investigate the possibility of owning a life coaching company. Improve your public speaking and negotiating abilities. Why Choose Life Coaching Course from Us? Self-paced course, access available from anywhere. Easy to understand, high-quality study materials of Life Coaching. This Course developed by industry experts. Life Coaching MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. ***Course Included*** Main Course: Life Coaching Course **Free Courses** Course 01: Anger Management Course 02: Level 5 Diploma in Business Analysis Course curriculum Module 1: Life Coaching Fundamentals Module 2: The Process of Life Coaching Module 3: Emerging Communication Skills Module 4: Introduction to Neuro-Linguistics Programming (NLP) Module 5: Mental Skills Development Module 6: Physical Skills Development Module 7: Body Language Module 8: Emerging Organizational Skills Module 9: Developing Creativity Module 10: Improving Presentation Skills Module 11: Developing Effective Negotiation Skills Module 12: Managing Your First Impression Assessment Method After completing each module of the Life Coaching Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Life Coaching course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Life Coaching course is open to candidates with no prior expert experience from all backgrounds. This course is perfect for: Life Coaches Students Fresh Graduates Job Seekers People who are serious about loving and assisting others. Requirements There are no specific requirements for this Life Coaching course because it does not require any advanced knowledge or skills. Career path This Life Coaching course gives you a brand-new way to break into the related employment market. It enables you to get extensive experience and the necessary skill in a short time. It will also provide you with the greatest amount of confidence in your ability to grow and improve. By introducing new skills to your CV, you will be able to progress your career and become more successful. Certificates Certificate of completion Digital certificate - Included