5276 Courses delivered Online

End of Life Care Online Training This End of Life Care course is designed to teach you the essential skills and knowledge to support an individual at their end of life. This End of Life Care course will provide you a thorough understanding of care planning, dealing with difficult issues, and applying your knowledge in a practical setting. The End of Life Care course will also assist you in developing communication skills and understanding the importance of communicating effectively with your patients and their families. The knowledge you will gain from this End of Life Care: End of Life Care course will enable you to always put the best interests of your patients ahead of your own. Main Course: Understanding End of Life Care Free Courses: Course 01: Care Certificate Course 02: Level 7 Life Coaching [ Note: Free PDF certificate as soon as completing the End of Life Care: End of Life Care course] End of Life Care: End of Life Care Training Course Curriculum of End of Life Care Module 01: Understand how to work in end-of-life Care Module 02: Understand how to provide support to manage pain and discomfort Module 03: End-of-life care and dementia Module 04: Understanding the role of the care worker at the time of death Module 05: Understand loss and grief in end-of-life Care Assessment Method of End of Life Care After completing each module of the End of Life Care: End of Life Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Understanding End of Life Care After completing the MCQ/Assignment assessment for this End of Life Care: End of Life Care course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? End of Life Care Online Training This End of Life Care course is ideal for: Health and social care workers Individuals working in an adult care environment Carers and caretakers Special Note: Our End of life Care Course is not a regulated course. To get Qualified, you may choose the following options: Level 2 Certificate in Principles of End of Life Care (RQF) Level 3 Certificate in the Principles of End of Life Care (RQF) Certificate in principles of end of life care (QCF) Level 2 Award in Awareness of End of Life Care (QCF) Certificate In Understanding End Of Life Care RQF QCF Level 2 NCFE Level 3 Certificate (RQF) - End of Life Care Requirements End of Life Care Online Training There are no specific requirements for this End of Life Care Course because it does not require any advanced knowledge or skills. Career path End of Life Care Online Training The knowledge you will gain through this End of Life Care course may lead you to a variety of career opportunities, such as Social Care Workers- £28,000 (Approximately) Adult Care Worker £30,000 (Approximately) Healthcare Advisor - £27,500 (Approximately) Certificates Digital Certificate Digital certificate - Included

Train the Trainer Online Course Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer Online Course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer Online Course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Others Benefits of this Train the Trainer Online Course Free One PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Train the Trainer Online Course] Train the Trainer Online Course Detailed course curriculum of Train the Trainer Online Course Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method of Train the Trainer Online Course After completing each module of the Train the Trainer Online Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Train the Trainer Online Course After completing the MCQ/Assignment assessment for this Train the Trainer Online Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Train the Trainer Online Course This Train the Trainer Online Course is ideal for both existing and future trainers, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements Train the Trainer Online Course There are no specific requirements for this Train the Trainer Online Course because it does not require any advanced knowledge or skills. Career path Train the Trainer Online Course The knowledge you will gain through this Train the Trainer Online Course may lead you to a variety of career opportunities. Such as: Trainer Learning Consultant Curriculum Developer Skills Trainer Crew Trainer Training Coordinator Training Instructor Certificates Certificate of completion Digital certificate - Included

Networking: Networking Course Online Many people avoid or are afraid of networking in business. Whether you do not have the time, do not see the point, or are too shy to talk to new people, this Networking: Networking Course will help you understand why networking is important in business and teach you the essential skills to get started. Networking: Networking Course is not a difficult process; with a little practice and knowledge, you can boost your confidence, prepare for a networking event, hold a successful conversation, and maintain a mutually beneficial network of connections. The Networking: Networking Course covers basic knowledge of networking and gradually shares expertise. This Networking: Networking Course will provide you with a comprehensive understanding of networking, including key concepts, strategies for using it. You will also learn how to successfully start, carry and end a conversation. Special Offers of this Networking: Networking Course This Networking: Networking Course includes a FREE PDF Certificate. Lifetime access to this Networking: Networking Course Instant access to this Networking: Networking Course Get FREE Tutor Support from Monday to Friday in this Networking: Networking Course Main Course: Networking Skills Course Courses with Networking: Networking Course Course 01: GDPR Training Course 02: Cyber Security Course Course 03: Communication Skills Course [ Note: Free PDF certificate as soon as completing the Networking: Networking Course] Networking: Networking Course Online Industry Experts Designed this Networking: Networking Course into 04 detailed modules. Detailed course curriculum of the Networking: Networking Course: Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections Assessment Method of Networking: Networking Course After completing each module of the Networking: Networking Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Networking: Networking Course After completing the MCQ/Assignment assessment for this Networking: Networking Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Networking: Networking Course Online Networking: Networking Course is ideal for anyone who wants to learn more about how to network successfully. The Networking: Networking Course is written at an introductory level and will help learners of all disciplines understand how to build confidence, start and maintain a conversation and sustain a network of useful contacts. Requirements Networking: Networking Course Online Students who intend to enrol in this Networking: Networking Course must meet the following requirements: Networking: Good command of the English language. Networking: Must be vivacious and self-driven Networking: Basic computer knowledge. Networking: A minimum of 16 years of age is required Career path Networking: Networking Course Online This Networking: Networking Course qualification will assist candidates to gain skills that will enable them to be considerably more successful in people-facing roles such as field sales professionals and account managers. Certificates Certificate of completion Digital certificate - Included

Description: Assertiveness is a trait or skills that are associated with social and communication skills training. This means that a person who is assertive is someone who can stand up for theirs and other people's right without panicking or being aggressive. To have this set of skills, you need to learn the meaning of self-confidence and self-righteousness. All of these lessons will be taught in this course. So if you are wondering how assertiveness and confidence can help in your career advancement, then this course is meant for you. Who is the course for? Professionals who are having a hard time gaining self-confidence People who have an interest in knowing about self-esteem and assertiveness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and CIT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Assertiveness Skills Diploma course is a useful qualification to possess, and would be beneficial for the following careers: Businessmen Entrepreneur Executive Director Manager Top Executive. Introduction Understanding Assertiveness 01:00:00 Are You Assertive? How Assertive Are You? 10 Questions To Find Out 02:00:00 Being Assertive At Work 01:00:00 How to Say No and Be Assertive in Social Settings 02:00:00 When Should You Say No 00:30:00 How to Raise Assertive Children 01:00:00 Conclusion 00:15:00 Self Esteem and Assertiveness Skills Module One - Getting Started 01:00:00 Module Two - What Does Self-Confidence Mean To You 01:00:00 Module Three - Obstacles to Our Goals 01:00:00 Module Four - Communication Skills 01:00:00 Module Five - The Importance of Goal Setting 01:00:00 Module Six - Feeling the Part 01:00:00 Module Seven - Looking the Part 01:00:00 Module Eight - Sounding the Part 01:00:00 Module Nine - Powerful Presentations 00:30:00 Module Ten - Coping Techniques 01:00:00 Module Eleven - Dealing with Difficult Behavior 00:30:00 Module Twelve - Wrapping Up 00:15:00 Self Esteem and Assertiveness Skills Course- Activities 00:00:00 Mock Exam Mock Exam- Assertiveness Skills Diploma 00:30:00 Final Exam Final Exam- Assertiveness Skills Diploma 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Description: Contracts are the focal documents of most business transactions. Once two organizations enter into an agreement, there are consequences for both sides. Government agencies, nonprofits and commercial enterprises of all sizes rely on contract management professionals to ensure their contracts are responsible and sustainable. In this Negotiation and Contract Management Diploma program, you will acquire the skills and learn the strategies to effectively develop, negotiate and manage contracts. Learn about the legal and financial aspects of contracts and explore how they are designed and modified. Successful Contract Management practice can generate closer relationships with business partners and providers, which in turn produces increased value and benefits, as the contract is deriving the best aspects from all parties Who is the course for? A businessman. This course is for both beginners and experts. For people who are looking forward to adopting good negotiation skills. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Negotiation Skills Module One - Getting Started 01:00:00 Module Two - Understanding Negotiation 01:00:00 Module Three - Getting Prepared 01:00:00 Module Four - Laying the Groundwork 01:00:00 Module Five - Phase One - Exchanging Information 01:00:00 Module Six - Phase Two - Bargaining 01:00:00 Module Seven - About Mutual Gain 01:00:00 Module Eight - Phase Three - Closing 01:00:00 Module Nine - Dealing with Difficult Issues 01:00:00 Module Ten - Negotiating Outside the Boardroom 01:00:00 Module Eleven - Negotiating on Behalf of Someone Else 01:00:00 Module Twelve - Wrapping Up 00:30:00 Contract Management Module One: Getting Started 00:05:00 Module Two: Defining Contract Management 00:15:00 Module Three: Legal and Ethical Contract Management 00:15:00 Module Four: Contract Management Requests 00:15:00 Module Five: How to Create a Contract 00:15:00 Module Six: Contract Negotiations 00:15:00 Module Seven: Assess Performance 00:15:00 Module Eight: Relationships 00:30:00 Module Nine: Amending Contracts 00:15:00 Module Ten: Conducting Audits 00:15:00 Module Eleven: Renewing Contracts 00:15:00 Module Twelve: Wrapping Up 00:05:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Managing children and ensuring safety can be a very difficult task. However, the challenges will get a lot easier if you can secure the right skills. Our Online Midday Supervisor Course aims to help you develop adequate skills to carry out the duties of a midday supervisor with expertise.  In this comprehensive course, you will learn about the roles and responsibilities of a midday supervisor. Here, you will receive detailed lessons on child protection and safety guidelines. You will get the chance to understand the strategies to promote possessive behaviour and manage challenging behaviours. In addition, the course will cover lessons on health and safety procedures.  At the end of the course, you will receive a certificate of achievement. This certificate will demonstrate your expertise in this area and increase your employability. Enrol now! Course Preview Learning Outcomes Get introduced to the essentials of midday supervision Learn about child protection and safety regulations Develop the ability to promote positive behaviour and resolve conflicts Understand different types of challenging behaviour and how to manage them Deepen your knowledge of health and safety procedures Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Safeguarding and child protection Encouraging positive behaviour Handling challenging behaviour Who Should Take this Online Midday Supervisor Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Midday Supervisor Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Online Midday Supervisor Course Certification After completing and passing the Online Midday Supervisor Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Online Midday Supervisor Course will equip you with effective skills and abilities and help you explore career paths such as  Midday Supervisor School Administrator Teacher Teaching Assistant Module 01: Introduction to Midday Supervision Introduction to Midday Supervision 00:13:00 Module 02: Safeguarding and Child Protection Safeguarding and Child Protection 00:19:00 Module 03: Promoting Positive Behaviour Promoting Positive Behaviour 00:21:00 Select Module 04: Managing Challenging Behaviour Managing Challenging Behaviour 00:18:00 Module 05: Creating an Engaging Environment Creating an Engaging Environment 00:17:00 Module 06: Supporting Students with SEND Supporting Students with SEND 00:20:00 Module 07: Health and Safety Procedures Health and Safety Procedures 00:14:00 Module 08: Collaboration and Teamwork Collaboration and Teamwork 00:16:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview Sometimes, it can be difficult to recruit the perfect candidate for the organisation and terminate those who are unable to reach the goals. The Employee Recruitment and Termination Course can make this task less complicated. This course aims to give you a clear understanding of both the recruitment and termination process. This course is divided into easy-to-follow modules. These modules will educate you on the recruitment process model and the method as well. Here, you will learn about the essentials of human resource management. In addition, the course will teach you effective skills for virtual interviewing. Furthermore, you will get the chance to enhance your understanding of the employee termination procedure. By the end of the course, you will have the ability to select the right candidate for your organisation. Start today! Course Preview Learning Outcomes Familiarise yourself with the recruitment process model Deepen your knowledge of the recruitment method Acquire effective human resource management skills Grasp the techniques of virtual interviewing Get introduced to the employee termination procedure Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Meticulously crafted engaging and informative tutorial videos and materials Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email What Skills Will You Learn from This Course? Recruitment Virtual interviewing HRM Employee termination Who Should Take This Employee Recruitment and Termination Course? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Employee Recruitment and Termination Course is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Employee Recruitment and Termination Course Certification After completing and passing the Employee Recruitment and Termination Course successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99. Career Path​ This exclusive Employee Recruitment and Termination Course will equip you with effective skills and abilities and help you explore career paths such as  Recruitment Consultant Recruitment Team Leader Recruitment Manager HR Manager Business Owner/Entrepreneur Module 01: Introduction To Recruitment Process Model Introduction to Recruitment Process Model 00:42:00 Module 02: Recruitment Methods Recruitment Method 00:36:00 Module 03: Human Resource Management Human Resource Management 00:43:00 Module 04: Key Skills And Issues In Recruitment Function Key Skills and Issues in Recruitment 00:43:00 Module 05: Virtual Interviewing Virtual Interviewing1 00:34:00 Module 06: Employee On-Boarding Employee Onboarding 00:37:00 Module 07: Introduction To Employee Termination Introduction to The Employee Termination 00:50:00 Module 08: The Employee Termination Procedure Employee Termination Letter and Guide 00:37:00 Module 09: Employee Termination Letter And Guide The Employee Termination Procedure 01:03:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Overview At some point in life, many children and young people suffer from abuse, maltreatment or other medical conditions and behave inappropriately. This Young People and Challenging Behaviour Training will teach you how to address challenging behaviour in young adults.  The Young People and Challenging Behaviour Training will give you a comprehensive introduction to the types of challenging behaviour, their potential causes and risk factors in young people. Training with us, you'll understand how disruptive behaviour can affect a child's learning and development and identify the biological influences on challenging behaviour. Then, you'll learn the various strategies to help children respond and deal with difficult behaviour. The course will also teach you how to help children with severe behavioural problems and implement positive behaviour support in the classroom. Course Preview Learning Outcomes Determine the causes of challenging behaviour in young people Learn how to address biological influences on problematic behaviour Understand the effects of medication on challenging behaviour Discover the behaviour models to help people achieve meaningful behaviour change Know the advantages and limitations of the ABC model Identify the best approaches to implement positive behaviour support at schools Why Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. Who Should Take this Young People and Challenging Behaviour Training? Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Young People and Challenging Behaviour Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path​ Young People and Challenging Behaviour Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as: Youth Worker Social Worker Behavioural Therapist Special Education Teacher Module 01: Introduction to Challenging Behaviour Introduction to Challenging Behaviour 00:14:00 Module 02: Impact of Behavioural Challenges on Child Development Impact of Behavioural Challenges on Child Development 00:17:00 Module 03: Biological Influences and Challenging Behaviour Biological Influences and Challenging Behaviour 00:15:00 Module 04: Managing Challenging Behaviour Managing Challenging Behaviour 00:12:00 Module 05: Responding to Challenging Behaviour Responding to Challenging Behaviour 00:12:00 Module 06: Responding to Extreme Behaviour Responding to Extreme Behaviour 00:15:00 Module 07: Behavioural Models for Managing Challenging Behaviour Behavioural Models for Managing Challenging Behaviour 00:13:00 Module 08: Implementing Schoolwide Positive Behaviour Support Implementing Schoolwide Positive Behaviour Support 00:25:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Change is inevitable. Learn ways to help people constructively work through change.

Level 5 Certificate in Cleaning Overview In order to maintain a clean and healthy living environment, cleaning is an integral part of our everyday life. However, cleaning needs a certain set of abilities and knowledge, and it can be a difficult and time-consuming task. This is where the Level 5 Certificate in Cleaning comes in handy. After finishing this course, you will have an in-depth knowledge of the cleaning sector and know how to successfully and efficiently offer high-quality cleaning services. The 17 modules in the course cover every facet of cleaning, from basic housekeeping to cleaning offices and commercial kitchens to cleaning exterior surfaces and spaces. Every module aims to equip you with the necessary information and abilities to thrive in the cleaning sector. Additionally, you will learn about keyholding, chemical safety, and cleaner alarm codes-all of which are critical knowledge for any professional cleaner. The course covers effective cleaning techniques in addition to staff management, staff startup, marketing, advertising, and sales. Using this all-inclusive strategy guarantees that you possess not just the ability to deliver high-quality cleaning services but also the know-how and abilities to manage a profitable cleaning company. Learning Outcome Familiarise with the cleaning job Understand the diversity of cleaning jobs Gain in-depth knowledge of cleaning equipment, products and clothing Deepen your understanding of house cleaning How Much Do Cleaners Earn? Senior - £25,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £17,000 (Apprx.) Requirement Our Level 5 Certificate in Cleaning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Level 5 Certificate in Cleaning Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 04: House Cleaning House Cleaning 00:20:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Office Cleaning Office Cleaning 00:17:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expansion Management 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00