2299 Courses delivered Online

🌟 Unlock the Power of Positive Interactions! 🌟 Are you ready to transform your relationships, both personal and professional, and become a master of positive interactions? Introducing our exclusive online course:   🚀 Mastering Positive Interactions: Strategies for Handling Challenges in Personal and Professional Relationships   💡 What You Will Learn: Module 1: Fundamentals 🌈 Lay the groundwork for successful relationships with a deep dive into the fundamentals of positive interactions. Learn the essential principles that form the basis of every meaningful connection. Module 2: Foundational Tips & Tools 🔧 Equip yourself with practical tips and powerful tools to navigate the complexities of relationships. Discover communication strategies, active listening techniques, and proven methods for building strong connections. Module 3: Difficult People - Relationships 🤷‍️ Encounter challenging personalities head-on. Understand the dynamics of difficult relationships and gain insights into the root causes. Learn to approach these interactions with empathy and patience. Module 4: Difficult People - Solutions ✨ Explore effective solutions to handle difficult individuals gracefully. Develop strategies to diffuse tension, set boundaries, and find common ground, turning challenging relationships into opportunities for growth. Module 5: Problem Solving 🔍 Dive into the art of problem-solving within relationships. Acquire the skills to identify issues, address concerns, and collaboratively find solutions. Transform challenges into catalysts for positive change. Module 6: Final Notes & Tips 🚀 Consolidate your knowledge with a comprehensive overview. Discover final tips and insights that will empower you to maintain positive interactions in the long run. Cement your role as a master of harmonious relationships. Module 7: Dealing With Emotions & Anger 😡 Harness the power of emotional intelligence. Learn to navigate and manage emotions, both yours and others'. Understand the role of anger in relationships and discover constructive ways to address and resolve conflicts.   🎓 Why Choose This Course? ✅ Comprehensive curriculum designed by experts in psychology and interpersonal relationships. ✅ Practical tips and tools that can be applied immediately in real-life situations. ✅ Interactive modules with engaging activities to reinforce learning. ✅ Access to a supportive community for ongoing encouragement and discussion. ✅ Lifetime access to course materials for continuous learning and reference.   🌈 Transform Your Relationships Today! Don't miss this opportunity to unlock the secrets of positive interactions. Enroll now and embark on a journey to Mastering Positive Interactions. Your fulfilling relationships await! Course Curriculum Introduction Fundamentals 00:00 Foundational Tips & Tools 00:00 Difficult People - Relationships 00:00 Difficult People - Soliutions 00:00 Problem Solving 00:00 Final Notes & Tips 00:00 Bonus Video - Dealing With Emotions & Anger 00:00

A peer supported approach to inclusion

CUSTOMER SERVICE IS AN ORGANIZATION’S ABILITY TO SUPPLY ITS CUSTOMERS’ WANTS AND NEEDS. IMPROVED CUSTOMER SERVICE IS CONSTANTLY AND CONSISTENTLY EXCEEDING THE CUSTOMERS’ EXPECTATIONS. This class is for service industry professionals who want to maximize their efficiency, develop better customer skills, and increase their value. The focus of the Improving Customer Service class is to increase repeat business because of customer satisfaction and referral. Participants will find a greater level of productivity, job satisfaction and the potential for advancement. For client-facing service personnel, these areas of development will be very beneficial. Improved Customer Service means increased internal and external customer satisfaction. Attendees will be able to: Focus on others to project a UB4I, customer-centered attitude; Empower people with respect (acknowledging) and control (offering choices); Understand customers better and develop emotionally-intelligent methods for managing their fears and reactions; Listen more intently to develop the best rapport; Communicate clearly with conviction, projecting greater credibility; Create positive, diplomatic messages even from negative, modeling a problem-solving, can-do attitude; and Create and refine phone-answering and email templates, to appropriately address customer concerns and increase the potential for repeat business. Online Format—Improving Customer Service is a 4-hour interactive virtual class for up to 20 people. Register for this class and you will be sent ONLINE login instructions prior to the class date. Improving Communications brought our organization to realize how important our employees—our people—are to Baystate Dental. By helping us to develop a more thoughtful and sensitive nature, we now relate better with each other and our patients. Dr. Kevin Coughlin, DMD, FAGD, MBABaystate Dental

QLS Endorsed Diploma! Free 3 QLS Certificates + Free 10 CPD Course & Assessments> 250 CPD Points > Lifetime Access

🚀 Unlock Your Career Potential with Essential Career Soft Skills Course! 🚀 Are you ready to take your career to the next level? Do you want to stand out in today's competitive job market? Look no further! Our Essential Career Soft Skills course is here to empower you with the essential tools and techniques needed to thrive in any professional environment.   🔍 What are Soft Skills? Soft skills are the backbone of successful careers. Unlike technical skills, which are job-specific and can be taught through formal education or training, soft skills are the interpersonal attributes that enable individuals to effectively navigate their professional lives. From communication and teamwork to problem-solving and adaptability, soft skills play a pivotal role in shaping one's career trajectory.   💼 Why are Soft Skills Essential for Career Success? In today's dynamic workplace, employers increasingly prioritize soft skills when making hiring and promotion decisions. While technical proficiency is undoubtedly important, it is often soft skills that set exceptional candidates apart from the rest. Employers value individuals who can communicate effectively, collaborate seamlessly with colleagues, and adapt to new challenges with ease. By honing your soft skills, you not only enhance your professional credibility but also open doors to new opportunities for career advancement. Whether you're aiming for a leadership role, seeking to switch industries, or striving to excel in your current position, mastering essential soft skills is key to unlocking your full potential.   🎯 What Will You Learn? Our Essential Career Soft Skills course is designed to equip you with the practical knowledge and expertise needed to excel in today's fast-paced work environment. Through a series of interactive lessons, case studies, and real-world scenarios, you'll develop proficiency in the following areas: Communication: Learn how to articulate your ideas clearly, listen actively, and convey information effectively in various professional contexts. Teamwork: Discover strategies for building and leading high-performing teams, fostering collaboration, and resolving conflicts constructively. Adaptability: Cultivate resilience and flexibility to navigate change, embrace innovation, and thrive in dynamic work environments. Problem-Solving: Develop critical thinking skills, identify root causes of complex problems, and implement strategic solutions. Time Management: Master techniques for prioritizing tasks, managing deadlines, and optimizing productivity to achieve your professional goals.   Who is This For? Our Essential Career Soft Skills course is suitable for professionals at all stages of their careers, from entry-level employees to seasoned executives. Whether you're a recent graduate entering the workforce for the first time or a seasoned professional looking to sharpen your skill set, this course offers valuable insights and practical strategies to help you succeed.   Career Path Upon completing the Essential Career Soft Skills course, you'll be equipped with the foundational skills and knowledge needed to excel in a wide range of professional roles and industries. Whether you aspire to climb the corporate ladder, launch your own business venture, or pursue a career in academia, the soft skills you acquire in this course will serve as a solid foundation for your future success.   FAQs Q: Is this course suitable for beginners? A: Absolutely! Our Essential Career Soft Skills course is designed to accommodate learners of all levels, from beginners to seasoned professionals. Whether you're just starting your career journey or looking to enhance your existing skill set, you'll find valuable insights and practical strategies to help you succeed. Q: How long does it take to complete the course? A: The duration of the course varies depending on your individual pace and learning preferences. On average, most participants complete the course within [insert estimated duration]. However, you're free to progress through the material at your own pace and revisit lessons as needed. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the Essential Career Soft Skills course, you'll receive a certificate of completion to showcase your newfound expertise and commitment to professional development. This certificate can be shared with employers, included on your resume, or displayed on professional networking platforms to enhance your credibility and marketability. Q: Is there any prerequisite knowledge required to enroll in the course? A: No prior experience or prerequisite knowledge is required to enroll in the Essential Career Soft Skills course. Our curriculum is designed to be accessible to learners of all backgrounds and experience levels, ensuring that everyone can benefit from the valuable insights and practical strategies offered in the course.   Don't miss this opportunity to invest in yourself and take your career to new heights! Enroll in our Essential Career Soft Skills course today and embark on a journey toward professional excellence. Unlock your potential and seize the opportunities that await you in the dynamic world of work! 🌟 Course Curriculum Module 1 Communication Skills and Productivity. Communication Skills and Productivity. 00:00 Module 2 Teamwork and Problem Solving. Teamwork and Problem Solving. 00:00 Module 3 Adaptability and Interpersonal Skills. Adaptability and Interpersonal Skills. 00:00 Module 4 Innovation and Conflict Resolution. Innovation and Conflict Resolution. 00:00 Module 5 Financial Literacy and Professional Etiquette. Financial Literacy and Professional Etiquette. 00:00

🌟 Unlock Your Potential with 'Brain Training for Future Masterminds' Course! 🌟 Ready to unleash the full power of your mind and become a future mastermind? Dive into our groundbreaking online course designed to elevate your cognitive abilities and transform the way you think, learn, and create!   🧠Elevate Your Mental Fitness: Gain access to cutting-edge techniques and scientifically proven methods curated by leading experts in neuroscience and cognitive psychology. Develop mental resilience, enhance your memory, and boost your problem-solving skills.   🚀 Master Your Mind's Potential: Empower yourself with a suite of brain-boosting strategies that will skyrocket your productivity and creativity. Discover innovative approaches to expand your thinking capacity and adaptability in an ever-evolving world.   🎓 What You'll Learn: ️ Neuroplasticity: Harness the brain's ability to rewire and adapt ️ Memory Enhancement: Techniques to retain and recall information effortlessly ️ Cognitive Agility: Sharpen critical thinking and decision-making skills ️ Focus and Concentration: Master methods to sustain attention and avoid distractions ️ Creative Problem-Solving: Unlock innovative solutions to challenges   🌐 Flexible Learning, Lasting Results: Access our comprehensive modules online at your convenience. Whether you're a student, professional, or lifelong learner, our course adapts to your schedule. Practical exercises and real-world applications ensure that your newfound skills are immediately applicable. 🏆 Join the League of Future Masterminds: Gain an edge in your personal and professional life by enrolling in 'Brain Training for Future Masterminds.' Join a community of ambitious individuals dedicated to maximizing their mental potential and shaping the future. 🔥 Limited Time Offer: Enroll Now! 🔥 Take the first step toward unlocking your brain's true power. Seize this opportunity to invest in yourself and embrace a future where your mind is your greatest asset. Don't miss out on this chance to elevate your thinking and become a mastermind in a world full of possibilities! Enroll now and pave the way for a brighter, more brilliant future. Course Curriculum

Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. Online Course now available via Teachable Platform – Creating Circles ofFriends Learn at your own pace… lots of text and video support Course Category Inclusion Peer Support Behaviour and Relationships Autism and Communication Description Circle of Friends is an approach to enhancing the inclusion, in a mainstream setting, of any child or young person who is experiencing difficulties in school because of disability, personal crisis or because of their challenging behaviour towards others. The ‘circle of friends’ approach works by mobilising the young person’s peers to provide support and engage in problem solving with the person in difficulty. ‘Circle of friends’ is not the same as ‘circle time’ but many of the skills and techniques used by teachers in ‘circle time’ can be used to support the ‘circle of friends’ process. Over the past 12 years Colin Newton and Derek Wilson have been encouraging the use of ‘circle of friends’ in a wide variety of primary and secondary schools, often with very successful outcomes. Some of these are described in their books ‘Circles of Friends’, (Folens, 1999) and ‘Creating Circles of Friends’ (Inclusive Solutions, 2005). This is an excellent opportunity to learn from Colin Newton and Derek Wilson the educational psychologists who brought this Department of Education endorsed approach to the UK. Learn how to build teams around challenging pupils by drawing on a resource which is always there…. other children. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Circles of support are for us all, for life…. and they work! Testimonials ‘Absolutely fantastic session – so thought provoking and positive.’ ‘Well presented excellent course’ ‘Wonderful, mind blowing day. Lots of children and young people there we need to really see – not treat’ ‘Excellent presentation, lively, modern, current – definitely got the attention. Course gave great food for thought and I feel confident that this way of working will have a place in the future of our school. Learning Objectives To be able to understand the values and wider context of inclusion To be able to set up and run a ‘circle of friends’ to reduce likelihood of a pupil being excluded or segregated To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour Who Is It For ? Primary and secondary teachers Heads and Deputies SENCOs Learning Support and Guidance staff Advanced Skills Teachers Parents Local Authority Support Services Community Development workers Early Years and School based Practitioners Course Content The course answers the questions: What do you do with the child who is isolated by their aggression and anger, through being different, disabled or new to the school or community? Practically how do we go about including high profile children or young people? How can we help some children be friends? We will cover: The importance of Welcome Inclusion values underpinning this work The Intentional Building of Relationships – ‘Circle of Friends’ work as an example Not doing it alone – The Importance of Teams in developing inclusive practice Practical setting up of circles of friends Lessons learned Stories of circles in primary and secondary mainstream schools ^ Circles of Friends Training in Kiev, Ukraine

Sales and trade exist because people need and are looking for that which is better than what they have. Sometimes, they don’t even know that they have a need. The critical piece of this process is “connecting the dots.” We must demonstrate that we have listened respectfully, and, as experts, show how the needs are tied directly to our answer. Just because they have a need and we have a solution doesn’t mean that it’s a guaranteed sale. Connecting their needs to our solution is precisely what the Sales Presentation Skills class is all about. Outcomes – Participants will be able to: Research and understand each unique customer to demonstrate expertise; Conduct productive meetings to discover useful information to formulate the most effective solution(s); Propose plans that are fully aligned with the target’s situation and needs; Increase abilities to engage and motivate the prospect/client through compelling presentations; Convey emotional intelligence enthusiasm and sincerity to get client buy-in; Strengthen professionalism through dynamic story-telling, elevating the level of rapport; and Create positive messages even from negative, modeling a problem-solving, can-do attitude for the audience.   Online Format—Sales Presentation Skills is a 4-hour interactive virtual class. Register for this class and you will be sent ONLINE login instructions prior to the class date. Overall, your professionalism, your teaching style, and the content of the course kept it interesting and easy to follow. We believe in what you have taught us, having tried it first hand, I can honestly say, your course works; your methods and ideas have proven themselves. I look forward to working with you again and again in the future. Alan M. Kriegstein, PresidentALA Scientific Instruments, Inc.