Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is anyone who works in and around IT, facilities or data centre operations and needs to understand and improve the daily operations including important processes such as lock-out/tag-out, the right process for installing/de-installing equipment, safety procedures, capacity management and much more. Overview The old believe that a fully redundant data centre facility will save the day is no longer true as many research outcomes have revealed that the majority of downtime is caused by the human factor. Policies, processes, procedures and work instructions should be carefully developed, ideally following relevant standards, to ensure an effcient and effective data centre operations which are also compliant to the required regulations. The CDFOS© (Certified Data Centre Facilities Operations Specialist) course is a three-day course which will enable participants to fully understand the requirements of running the day-to-day operations of a mission critical data centre. Participants will gain all the required competences for running the daily operations, understand which processes should be in place, and the critical elements of those processes and how to execute them. The course is fully aligned with the DCOS© (Data Centre Operations Standard). Data centre facilities operations management have proven to be the key differentiator between a data centre that is performing well or badly. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio and catalogue Service Level Agreements Reporting - Complaint procedure Customer satisfaction Service Improvement Process (SIP) Safety and Crisis Management Most common type of accidents and why they often happen The roles and responsibilities of appointed safety staff The importance of the OH&S or WHS manual Calibration of measurement and test equipment Proper lock-out/tag-out procedures Emergency response plan requirement for various potential emergencies The importance of Permit To Work Physical Security Standard Operating Procedures (SOP) for security Security risk assessment Security zones Physical inspections / security patrols Delivery of goods / holding area Entry control of individuals Badges and key management Security monitoring Security incident reporting Facilities Maintenance The importance of maintenance Maintenance definitions Maintenance operations procedures (MOP) Service reports Spare management Tools Housekeeping Data Centre Operations Shift handover Walk around duties Service management Release management Configuration management Floor management Equipment life cycle management Monitoring/Reporting/Control Monitoring requirements Facilities monitoring matrix Sensor / alarm point testing and calibration Notification matrix Escalation requirements Reporting Project Management Project management Project organization Project manager Initiation Planning Execution Monitor and control Closing Evaluation / lessons learnt Environmental Sustainability The importance of sustainability Environmental standards Power efficiency indicators Energy saving best practises Water management Sustainable energy usage Governance and Compliance The importance of document management The siz sub-processes of document management Asset management Requirements or asset recording Exam: Certified Data Centre Facilities Operations Specialist (CDFOS©) Certification exams are administered at the end of the course. The exam is a 90-minute closed book exam, with 60 multiple-choice questions. The candidate requires a minimum of 42 correct answers to pass the exam. Online exam results are known immediately and paper-based exam results will be known within one week. Additional course details: Nexus Humans Certified Data Centre Facilities Operations Specialist (CDFOS) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Centre Facilities Operations Specialist (CDFOS) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Level 5 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited
This is a masterclass in managing emotions at work, leveraging the power of self-understanding along with effective conflict management strategies to achieve successful outcomes
Level 5 Certificate in Cleaning Overview In order to maintain a clean and healthy living environment, cleaning is an integral part of our everyday life. However, cleaning needs a certain set of abilities and knowledge, and it can be a difficult and time-consuming task. This is where the Level 5 Certificate in Cleaning comes in handy. After finishing this course, you will have an in-depth knowledge of the cleaning sector and know how to successfully and efficiently offer high-quality cleaning services. The 17 modules in the course cover every facet of cleaning, from basic housekeeping to cleaning offices and commercial kitchens to cleaning exterior surfaces and spaces. Every module aims to equip you with the necessary information and abilities to thrive in the cleaning sector. Additionally, you will learn about keyholding, chemical safety, and cleaner alarm codes-all of which are critical knowledge for any professional cleaner. The course covers effective cleaning techniques in addition to staff management, staff startup, marketing, advertising, and sales. Using this all-inclusive strategy guarantees that you possess not just the ability to deliver high-quality cleaning services but also the know-how and abilities to manage a profitable cleaning company. Learning Outcome Familiarise with the cleaning job Understand the diversity of cleaning jobs Gain in-depth knowledge of cleaning equipment, products and clothing Deepen your understanding of house cleaning How Much Do Cleaners Earn? Senior - £25,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £17,000 (Apprx.) Requirement Our Level 5 Certificate in Cleaning is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Level 5 Certificate in Cleaning Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:16:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:23:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:21:00 Module 04: House Cleaning House Cleaning 00:20:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:20:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:19:00 Module 07: Office Cleaning Office Cleaning 00:17:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:15:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:18:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:18:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:19:00 Module 13: Customer Satisfaction Customer Satisfaction 00:20:00 Module 14: Management of Staff Management of Staff 00:19:00 Module 15: Marketing, Advertising and Sales Marketing, Advertising and Sales 00:21:00 Module 16: Expansion Management Expansion Management 00:15:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:21:00
Cleaning Specialist is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Cleaning Specialist and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 06 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:18:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:25:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:23:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:22:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:21:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:17:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:20:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:20:00 Module 11: Starting a Cleaning Business and Planning for it Planning and Starting a Cleaning Business 00:16:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:21:00 Module 13: Customer Satisfaction Customer Satisfaction 00:22:00 Module 14: Management of Staff Management of Staff 00:21:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:23:00 Module 16: Expansion Management Expanding Your Business 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:23:00
Course Overview Amp up your project management skills to meet your project requirements and shape your organisation's success. Project managers are responsible for the successful planning and execution of projects. This Diploma in Housekeeping Management course is designed to help you learn the proven project management skills and techniques to manage projects from beginning to end. The course will give you clear ideas on project management basics, different project types, and the techniques applied to project activities for successful project completion. During the course, you'll gain insights into project management steps, such as project initiation, execution, monitoring, and closing. On top of that, you'll explore the steps involved in project team building and acquire knowledge of earned value management to measure project performance. Learning Outcomes Discover the crucial steps to project success Familiarise yourself with different types of projects Identify the steps involved in project initiation, execution, monitoring and closing Understand what makes a successful project management team Learn about Earned Value Management (EVM) for project performance measurement Determine what is a change control process in project management Who is the Diploma in Housekeeping Management Course for? This Diploma in Housekeeping Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: Project Manager Project Executive Project Administrator Project Co-ordinator Project Lead It will deepen their knowledge and help them establish the fundamental skills for project management. Why Choose this Diploma in Diploma in Housekeeping Management Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result The UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. However, you can also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at the cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Module 01: Introduction to Hospitality Management Introduction to Hospitality Management 00:23:00 Module 02: An Overview of Hotel Industry An Overview of Hotel Industry 00:18:00 Module 03: Management of Housekeeping, Engineering and Security Operations Management of Housekeeping, Engineering and Security Operations 00:27:00 Module 04: Management of Service Quality in the Hospitality Industry Management of Service Quality in the Hospitality Industry 00:20:00 Module 05: Customer Satisfaction Customer Satisfaction 00:23:00 Module 06: E-Hospitality and Technology E-Hospitality and Technology 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
Step into pristine spaces and sparkling environments with our British Cleaning course. Embark on a journey where every sweep, scrub, and wipe transforms into an art form. Discover the secrets to maintaining immaculate surroundings, from the bustling streets of Birmingham's Clean Air Zone to the refined elegance of Bristol's urban landscape. Let us guide you through the intricacies of dry cleaning, carpet cleaning near me services, and the holistic approach to maintaining a clean sweep in every facet of life. In this comprehensive course, dive deep into the nuances of cleanliness. Explore the diversity of cleaning jobs, from the meticulous care of office spaces to the rigorous demands of commercial kitchens. Learn the importance of using the right equipment, products, and clothing to achieve optimal results. Navigate through modules dedicated to chemical safety, waste management, and even the art of marketing your cleaning services. With a blend of theoretical knowledge and practical skills, become a maestro of cleanliness, ready to tackle any challenge that comes your way. Join us in this transformative journey towards excellence in cleaning services. From mastering the intricacies of carpet cleaning to understanding the dynamics of managing staff and expanding your own cleaning business, this course equips you with the tools needed to thrive in the competitive cleaning industry. Elevate your skills, exceed customer expectations, and become a beacon of cleanliness in your community. Discover the power of cleanliness and unlock a world of endless opportunities with our British Cleaning course. Learning Outcomes: Understand the diverse landscape of cleaning jobs, from residential to commercial spaces. Master cleaning equipment, products, and clothing for optimal results. Learn effective strategies for starting and running a successful cleaning business. Develop proficiency in customer satisfaction and staff management. Acquire marketing, advertising, and sales techniques tailored for the cleaning industry. Why buy this British Cleaning Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the British Cleaning there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for free. Original Hard Copy certificates need to be ordered at an additional cost of £8. Who is this British Cleaning course for? Individuals aspiring to start a career in the cleaning industry. Entrepreneurs seeking to establish and grow their own cleaning business. Professionals looking to enhance their skills in cleaning and management. Students interested in exploring the diverse opportunities within the cleaning sector. Anyone passionate about maintaining clean and hygienic environments. Prerequisites This British Cleaning does not require you to have any prior qualifications or experience. You can just enrol and start learning.This British Cleaning was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path House Cleaner: £16,000 - £20,000 per year Office Cleaner: £17,000 - £22,000 per year Commercial Kitchen Cleaner: £18,000 - £25,000 per year Cleaning Business Owner: £20,000 - £40,000 per year Marketing Manager for Cleaning Services: £25,000 - £45,000 per year Operations Manager in Cleaning Industry: £30,000 - £50,000 per year Course Curriculum Module 01: An Introduction to the Cleaning Job An Introduction to the Cleaning Job 00:19:00 Module 02: The Diversity of Cleaning Jobs The Diversity of Cleaning Jobs 00:26:00 Module 03: Cleaning Equipment, Products and Clothing Cleaning Equipment, Products and Clothing 00:24:00 Module 04: House Cleaning House Cleaning 00:22:00 Module 05: Food Kitchen and Commercial Kitchen Cleaning Food Kitchen and Commercial Kitchen Cleaning 00:23:00 Module 06: Bathrooms and Toilets Bathrooms and Toilets 00:22:00 Module 07: Office Cleaning Office Cleaning 00:19:00 Module 08: Cleaning External Surfaces and Areas Cleaning External Surfaces and Areas 00:18:00 Module 09: Dealing with Non-Routine Waste Dealing with Non-Routine Waste 00:21:00 Module 10: Chemical Safety, Keyholding and Alarm Codes for Cleaners Chemical Safety, Keyholding and Alarm Codes for Cleaners 00:21:00 Module 11: Starting a Cleaning Business and Planning for it Starting a Cleaning Business and Planning for it 00:14:00 Module 12: Running the Business with Quality Service Running the Business with Quality Service 00:22:00 Module 13: Customer Satisfaction Customer Satisfaction 00:23:00 Module 14: Management of Staff Management of Staff 00:22:00 Module 15 Marketing, Advertising and Sales Marketing, Advertising and Sales 00:24:00 Module 16: Expansion Management Expansion Management 00:17:00 Module 17: Business Insurance, Tax and Additional Equipment Business Insurance, Tax and Additional Equipment 00:24:00 Assignment Assignment - British Cleaning 00:00:00 Recommended Readings Recommended Readings - British Cleaning 00:00:00
Gain the expertise to streamline operations and optimize logistics with our comprehensive Warehouse and Supply Chain Management course. Whether you're looking to enhance your career or start afresh in this dynamic field, our structured curriculum ensures you're equipped with the latest strategies and tools. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Warehouse and Supply Chain Management course, learners will gain a comprehensive understanding of how goods move from suppliers to consumers efficiently. They will learn about the principles and systems that make up supply chains, including planning, design, and monitoring. The course covers global operations and the role of logistics in ensuring products reach their destinations smoothly. Students will also explore inventory strategies and how to manage warehouses effectively to optimize operations. The curriculum emphasizes aligning supply chain processes with business goals to enhance customer satisfaction and responsiveness. By the end of the course, learners will be equipped with practical knowledge to contribute to effective supply chain management and improve overall business operations. Course Curriculum Module 01: An Overview of Supply Chain Management Module 02: Supply Chain System and Principles Module 03: Supply Chain Design and Monitoring Module 04: Supply Chain Planning and New Business Concepts Module 05: Global Supply Chain Operations Module 06: Role of Logistics in Supply Chain Module 07: Inventory Strategies for Supply Chain Module 08: Supply Chain Network and Evaluating Module 09: Warehouse Management and Operations Module 10: Customer Response Principles and Systems Module 11: Aligning Supply Chain Processes with Your Business Learning Outcomes: Understand principles of supply chain management and its importance in business. Analyze supply chain systems and apply principles to optimize operations. Design and monitor effective supply chains for diverse business scenarios. Develop strategic plans integrating global operations into supply chain management. Evaluate warehouse management strategies to enhance operational efficiency. Align supply chain processes with business goals for improved customer satisfaction. CPD 10 CPD hours / points Accredited by CPD Quality Standards Warehouse and Supply Chain Management 1:47:23 1: Module 01: An Overview of Supply Chain Management 11:03 2: Module 02: Supply Chain System and Principles 08:50 3: Module 03: Supply Chain Design and Monitoring 07:43 4: Module 04: Supply Chain Planning and New Business Concepts 10:04 5: Module 05: Global Supply Chain Operations 10:43 6: Module 06: Role of Logistics in Supply Chain 11:29 7: Module 07: Inventory Strategies for Supply Chain 09:37 8: Module 08: Supply Chain Network and Evaluating 09:48 9: Module 09: Warehouse Management and Operations 07:51 10: Module 10: Customer Response Principles and Systems 09:07 11: Module 11: Aligning Supply Chain Processes with Your Business 10:08 12: CPD Certificate - Free 01:00 Who is this course for? Logistics professionals seeking advanced supply chain management skills. Business managers aiming to optimize warehouse and supply chain operations. Graduates interested in pursuing careers in logistics and operations management. Supply chain coordinators looking to enhance their strategic planning skills. Entrepreneurs planning to integrate efficient supply chain practices into their businesses. Career path Supply Chain Manager Logistics Coordinator Warehouse Operations Manager Inventory Analyst Procurement Specialist Distribution Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Welcome to the Hotel Manager course, where you will learn how to become a maestro in the hospitality industry and manage a hotel successfully. Our course is designed to equip you with the knowledge and skills required to excel in the dynamic and challenging world of hotel management. Throughout this course, you will gain a comprehensive understanding of the hotel industry, including its operations and management, customer service, marketing, and accounting. You will also learn about the process of selection and recruitment, development and training, and the management of the front office, housekeeping, engineering, security, and food and beverage operations. Our Hotel Manager course will guide you through the complexities of service quality management in the hospitality industry, teaching you the tools and techniques needed to maintain high standards of service excellence. We will also explore the latest trends in e-hospitality and technology, preparing you to embrace new technologies and digital solutions that enhance guest experiences. This Diploma in Hotel Manager at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! The Hotel Manager course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Hotel Manager course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Hotel Manager training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence. Learning Outcomes: Understand the fundamentals of hospitality management and the hotel industry. Develop the skills to manage the front office, housekeeping, engineering, security, and food and beverage operations. Acquire knowledge of recruitment and training processes in the hospitality industry. Learn about marketing in the travel and tourism business and accounting in the hospitality industry. Master the tools and techniques of service quality management in the hospitality industry. Understand the importance of customer satisfaction and how to achieve it. Be aware of the latest trends in e-hospitality and technology and their impact on the industry. Why Prefer This Hotel Manager Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Hotel Manager course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Our Hotel Manager course is designed to provide you with a comprehensive understanding of the hospitality industry, with a specific focus on hotel management. The course covers a wide range of topics, including the fundamentals of hospitality management, the hotel industry, recruitment and training processes, marketing, and accounting in the hospitality industry. You will learn about the management of front office, housekeeping, engineering, security, and food and beverage operations, including the tools and techniques needed to maintain high standards of service quality. Our team of professionals will guide you through the complexities of customer satisfaction, teaching you how to achieve it and why it is essential for the success of any hotel. The course will also explore the latest trends in e-hospitality and technology, preparing you to embrace new technologies and digital solutions that enhance guest experiences. Upon completion of the course, you will be equipped with the knowledge and skills required to excel in the dynamic and challenging world of hotel management. Start your learning journey straight away with this Hotel Manager course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of this Hotel Manager course: Module 01: Introduction to Hospitality Management Module 02: An Overview of the Hotel Industry Module 03: The Process of Selection and Recruitment in the Hospitality Industry Module 04: The Process of Development and Training in the Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering, and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in the Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Module 11: Customer Satisfaction Module 12: E-Hospitality and Technology Assessment Process After completing an online course module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. After passing the Diploma in Hotel Manager at QLS Level 5 exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Hotel Manager course is designed for: Aspiring hotel managers who want to develop their skills and knowledge in hotel management. Professionals in the hospitality industry looking to enhance their efficiency and advance their careers. Entrepreneurs planning to open a hotel or hospitality business. Individuals who want to transition into the hospitality industry from other industries. Students or recent graduates who want to gain a comprehensive understanding of hotel management and the hospitality industry. Requirements You will not need any prior background or expertise to enrol in this course. Career path Hotel Manager - £26,000 to £75,000 per annum Hospitality Manager - £20,000 to £50,000 per annum Front Office Manager - £18,000 to £45,000 per annum Food and Beverage Manager - £18,000 to £45,000 per annum Marketing Manager - £22,000 to £50,000 per annum Revenue Manager - £25,000 to £60,000 per annum Certificates Certificate of completion Digital certificate - £10 Diploma in Hotel Manager at QLS Level 5 Hard copy certificate - £119 Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Hotel Manager at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 119 GBP inside the UK 129 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Duration 3 Days 18 CPD hours This course is intended for The primary audience for this course is someone who works, or has ambition to work, in a leadership role in data center operations such as a data center facilities manager, data center operations manager, who has the responsibility to achieve and improve the high-availability and manageability of the data center operations. Overview After completion of the course the participant will be able to: Perform the needs analysis translating business requirements to data center services Set-up and manage the data center operations team Implement and monitor safety- and security practices Identify a suitable maintenance program for the data center facility and its equipment Select the appropriate policies and procedures required for data center operations Monitor the data center availability, capacity and capability Manage and implement basic data center projects Set-up and implement an environmental sustainability program Select an appropriate back-up site to support organizational resilience Identify and respond to risk in the data center Manage and support the document life cycle Create a basic budget proposal Select and manage vendors and measure their performance Manage data center assets Managing the facilities of today?s high-end and high-availability data centers is an extremely demanding and complex task which is often underestimated. There is often very little appreciation and understanding of the complexities of managing today's mission-critical data centers where downtime is not an option, especially since many of the data centers are operating at, or near, their design limits. Operations management at the facilities layer makes all the difference. Even a data center designed to the highest redundancy level as per the ANSI/TIA-942 standard could still experience many unscheduled downtime events due to poor planning, operations, maintenance and management processes. Service Level Management Service Level Management Needs analysis Capability assessment Service portfolio Service catalogue Service Level Agreements (SLAs) Availability measurement Data points in SLA Service reporting Complaint procedure Customer satisfaction measurement Service Improvement Process (SIP) SLA content The Data Center Organization Operational issues Organization chart Roles and responsibilities Skills matrix Contingency / backup roles Shift management Performance management Career development Training and assessment Job rotation Succession planning Disciplinary program Managing Safety & Statutory Requirements Safety policies and regulations Occupational Health and Safety (OH&S) Safety awareness training Permit to Work (PTW) Lock-out / Tag-out Personal Protective Equipment (PPE) Testing and tagging of equipment Emergency preparedness and response Reporting of safety issues Reviews / internal audit / external audit Managing Physical Security Security policies and procedures Security standards and guidelines Security staff Security awareness Security incident management Disciplinary program Reviews, internal and external audits Facilities Management Maintenance policies and procedures Various maintenance programs Outsourcing of maintenance activities Maintenance contract options Warranty Maintenance schedule Service situations Spart part management Contamination control Data Center Operations Policies and procedures for data center operations Service operations and the daily data center operations Monitoring / Reporting / Control Monitoring requirements Escalation procedures Reporting Trend analysis Reviews Project Management Project management Project organization Project manager Project phases Environment Sustainability The importance of sustainability Sustainability policies Environmental management Power efficiency indicators - Waste management - Water management ICT utilisation management Environmental performance measurements Renewable energy factor (REF) Organizational Resilience Business continuity Data center facility options Business Impact Analysis Type of facility Human resources Facility, equipment and consumables Governance, Risk and Compliance Management commitment Coordination, collaboration and integration Compliance Risk management Document management Financial management Vendor management Asset management Additional course details: Nexus Humans Certified Data Center Facilities Operations Manager (CDFOM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Certified Data Center Facilities Operations Manager (CDFOM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.