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  This training course aims to equip you with in-depth knowledge on ISO 9001 requirements, as well as the best practices and approaches used for the implementation and subsequent maintenance of a QMS. By attending this training course, you can help organizations utilize a structured and evidence-based approach for managing the quality of their products and services. Apart from this, you will also learn about the importance of customer focus and benefits of setting the foundations of an organizational culture which enables and supports quality. The training course is followed by a certification exam. If you pass, you can gain the "Certified ISO 9001 Lead Implementer' credential. This certificate validates your competence to implement a QMS based on the requirements of ISO 9001. About This Course   Learning objectives   By the end of this training course, the participant will be able to: Explain the fundamental concepts and principles of a quality management system (QMS) based on ISO 9001 Interpret the requirements of ISO 9001 for a QMS from the perspective of an implementer Initiate and plan the implementation of a QMS based on ISO 9001, by utilizing best practice Support an organization in operating, maintaining, and continually improving a QMS based on ISO 9001 Prepare an organization to undergo a third-party certification audit   Educational approach   This training course is learner-centred and contains: Theories, approaches, and best practices used in management system implementation, operation, maintenance, and continual improvement Theoretical basis supported by practical examples, throughout the four days of the training course Interaction between the trainers and participants by means of questions and discussions Essay-type homework exercises at the end of each day Quizzes with stand-alone items (after each section) and scenario-based quizzes (at the end of each day), intended to prepare the participants for the certification exam Accreditation   Assessment   The exam covers the following competency domains: Domain 1: Fundamental principles and concepts of a quality management system Domain 2: Initiation of a QMS implementation Domain 3: Planning of a QMS implementation based on ISO 9001 Domain 4: Implementation of a QMS based on ISO 9001 Domain 5: Monitoring and measurement of a QMS based on ISO 9001 Domain 6: Continual improvement of a QMS based on ISO 9001 Domain 7: Preparation for a QMS certification audit   The exam itself is a 12 question, essay type format, to be completed within a 150 minute window. The exam pass mark is 70%. Exam results are provided within 24 hours. Our Guarantee   We are an official IECB Training Provider If you fail an exam, you can try again for free If you feel you need additional training, you can train for free too Prerequisites   The main requirements for participating in this training course are a basic knowledge of ISO management system standards, overall knowledge of ISO 9001, and the MS implementation principles. An understanding of ISO's quality management principles may also facilitate the learning process. What's Included?   Official Study Guides 4 day's Instructor led training Exam fees Who Should Attend?   The ISO 9001 Lead Implementer training course is intended for: Personnel responsible for maintaining and improving the quality of the products and services of the organization Personnel responsible for meeting customer requirements Consultants, advisors, professionals wishing to obtain in-depth knowledge of ISO 9001 requirements for a QMS Professionals wishing to acquaint themselves with best practice methodology for implementing a QMS Individuals responsible for maintaining the conformity of QMS to ISO 9001 requirements Members of QMS implementation and operation teams Individuals aspiring to pursue a career in quality management Provided by   This course is Accredited by NACSand Administered by the IECB.

Discover the four reasons you should have a meeting and how you decide who should attend. Without the correct attendees you are wasting your time and theirs. Understand how to run an effective meeting and why it is important to balance structure with content and interaction. Apply our do's and don'ts and implement time-saving tips to run productive meetings in half the time. Learning Objectives Apply the four reasons for holding a meeting, Identify who should attend, Prepare an effective agenda, Implement time-saving tips for getting results in half the time Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Getting Started The OTHM Level 5 Extended Diploma in Health and Social Care Management qualification aims to provide learners with the foundational knowledge, comprehension, and competencies essential for pursuing a managerial-level career or advanced studies in health and social care. This program empowers learners to showcase their abilities by presenting evidence from their practical work or training experiences. Key characteristics of OTHM Level 5 Extended Diploma qualifications include: 1. An engaging and intellectually stimulating curriculum designed to captivate and educate learners effectively. 2. The opportunity for learners to acquire fundamental subject knowledge necessary for a successful transition into higher education or the workforce. 3. A straightforward structure, with Level 4 units providing a foundational base upon which Level 5 units build. 4. Updated content closely aligned with the requirements of employers and higher education institutions. 5. Assessments that encompass cognitive, emotional, and practical skills. 6. Unit assignments designed by OTHM and a diverse range of assessment approaches facilitate progression within the program. Key Benefits Comprehend the principles and concepts of equality, diversity, inclusion, and human rights within the health and social care workplace. Acquire the ability to formulate goals and objectives for your personal and professional development. Understand the various communication needs and demands within the workplace. Understand the present legislative framework governing health and safety. Understand the approaches employed in the assessment process for care provision. Comprehend essential elements of supervising and leading others in the workplace. Key Highlights Are you worried about recent health and social care sector changes? Then, OTHM Level 5 Extended Diploma in Health and Social Care Management is the ideal starting point for your career journey. The course will ensure access to the first-class education needed to achieve your goals and dreams and maximise future opportunities. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our OTHM-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways After completing a Level 5 Extended Diploma in Health and Social Care Management, individuals can explore various career opportunities in the legal field and related professions. Here are some potential career paths:  Healthcare Manager, with an average salary of £45,000 per year Care Home Manager with an average salary of £56,352 per year Community Health Worker with an average salary of £36,400 per year Patient Advocacy, with an average salary of £22,184 per year About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment-based assessment (Formative and Summative) No exam Entry Requirements These qualifications are intended for learners typically 18 years and older. Learners' entry profiles are expected to encompass at least one of the following criteria:  A relevant Level 3 Diploma qualification or its equivalent credential. Completion of GCE Advanced level courses in 2 subjects or an equivalent qualification. Mature learners aged over 21 with pertinent management experience (prior experience verification required from the delivery centre before registration) International students whose first language is not English must score 5.5 or above in IELTS (International English Language Testing System).   Progression Successful completion of the OTHM Level 5 Extended Diploma in Health and Social Care Management provides learners the opportunity to: Option for OTHM Level 6 Extended Diploma in Health and Social Care Management or Learners may be eligible to gain direct entry into the final year of a three-year UK Bachelor's degree Why gain a OTHM Qualification? Quality, Standards and Recognitions- OTHM qualifications are approved and regulated by Ofqual (Office of the Qualifications and Examinations Regulation); hence, the learners can be very confident about the quality of the qualifications as well. Career Development to increase credibility with employers- All OTHM qualifications are developed to equip learners with the skills and knowledge every employer seeks. The learners pursuing an OTHM qualification will obtain an opportunity to enhance their knowledge and grow key competencies to tackle situations and work on projects more effectively, which will, in turn, give learners the potential to get promotions within the workplace. Alternatively, it allows them to progress onto an MBA top-up/Bachelor's degree / Master's degree programme around the World. Flexible study options- All OTHM qualifications have a credit value, which tells you how many credits are awarded when a unit is completed. The credit value will indicate how long it will normally take you to prepare for a unit or qualification. Three different types of qualification are: The award is achieved with 1 - 12 credits The certificate is completed with 13 - 36 credits The diploma is completed with at least 37 credits Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- PROMOTING EQUALITY, DIVERSITY AND INCLUSION IN HEALTH AND SOCIAL CARE Reference No : K/650/1117 Credit : 20 || TQT : 200 This unit aims to empower learners to formulate strategies for the effective implementation and leadership of excellence in practice concerning equality, diversity, and rights within a health and social care environment. Additionally, this unit delves into risk management and the delicate balance between individual rights and the duty of care in health and social care settings. UNIT2- PROFESSIONAL DEVELOPMENT AND ACADEMIC WRITING SKILLS Reference No : K/650/1144 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of professional development and encourage them to reflect on their personal growth as a manager in the health and social care field. Additionally, this unit introduces learners to the essential skills required for academic writing when engaging in continuous professional development activities. UNIT3- COMMUNICATION IN THE CARING PROFESSIONS Reference No : L/650/1118 Credit : 20 || TQT : 200 This unit aims to enable learners to develop competencies and expertise in effective communication, acknowledging its pivotal role for senior personnel within the healthcare or social care sector. This unit also introduces the significance of systems and procedures in facilitating the secure and efficient utilisation of information. UNIT4- PRINCIPLES OF HEALTH AND SAFETY FOR HEALTH PROFESSIONS Reference No : M/650/1119 Credit : 20 || TQT : 200 The objective of this unit is to enable learners to grasp their responsibilities related to health and safety in their respective roles. This includes comprehending how to conduct and oversee risk assessments and recognising the significance of adhering to health and safety regulations. UNIT5- ASSESSMENT PROCESSES IN HEALTH AND SOCIAL CARE SETTINGS Reference No : L/650/1136 Credit : 20 || TQT : 200 The objectives of this unit are to enhance learners' understanding of various assessment methods, strengthen their abilities in reviewing and planning assessments, and equip them with the skills to meet the unique needs of individuals accessing services. UNIT6- RESOURCE MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : M/650/1137 Credit : 20 || TQT : 200 The objective of this unit is to provide learners with a foundational understanding of human resources and team management principles, along with insights into the management of organisational resources concerning regulation, inspection, and financial aspects. UNIT7- WORKING IN PARTNERSHIP IN HEALTH AND SOCIAL CARE Reference No : R/650/1138 Credit : 20 || TQT : 200 This unit aims to equip learners with the essential skills and knowledge needed to cultivate productive and innovative partnership working opportunities, both within their own organisation and with external entities. UNIT8- MANAGING THE SAFEGUARDING AND PROTECTION OF VULNERABLE INDIVIDUALS Reference No : T/650/1139 Credit : 20 || TQT : 200 This unit's objective is to give learners a comprehension of the legal framework surrounding safeguarding and protecting vulnerable individuals. Simultaneously, it aims to enhance their expertise in managing and nurturing staff's understanding of this crucial aspect. UNIT9- HEALTH EDUCATION AND PROMOTING WELLBEING Reference No : D/650/1140 Credit : 20 || TQT : 200 This unit aims to enhance learners' comprehension of health education approaches and the methodologies employed to detect health inequalities. It involves an examination of theoretical models that utilise health education to effect behavioural change. Additionally, learners will have the opportunity to formulate a health education campaign. UNIT10- TEAM MANAGEMENT IN HEALTH AND SOCIAL CARE Reference No : F/650/1141 Credit : 20 || TQT : 200 The objective of this unit is for learners to demonstrate their capacity to effectively oversee and lead a team, fostering team performance within a health and social care environment. Additionally, this unit delves into the intricacies of recruitment within health and social care settings. UNIT11- PROFESSIONAL SUPERVISION PRACTICE IN HEALTH AND SOCIAL CARE Reference No : H/650/1142 Credit : 20 || TQT : 200 This unit encompasses the essential aspects of professional supervision, which is mandated by legal and regulatory frameworks within health and social care settings. It explores theories about leadership and the objectives and procedures involved in professional supervision. Additionally, it addresses performance management and strategies for managing and resolving conflicts within this context. UNIT12- RESEARCH METHODS IN HEALTH AND SOCIAL CARE Reference No : J/650/1143 Credit : 20 || TQT : 200 This unit aims to foster learners' comprehension of the significance of research within the health and social care sectors, along with the associated implications and ethical considerations. Learners can delve into diverse research methodologies, enabling them to devise and execute research projects on health or social care issues. Moreover, they will be equipped to assess the effectiveness of the research outcomes. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Duration 2 Days 12 CPD hours This course is intended for The COBIT 2019 Foundation course would suit candidates working in the following IT professions or areas: IT Auditors IT Managers IT Quality professionals IT Leadership IT Developers Process practitioners Managers in IT service providing firms The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs. Overview This COBIT 2019 Foundation course is designed as an introduction to COBIT 2019 and enables you to understand how an integrated business framework for the governance and management of enterprise IT can be utilized to achieve IT business integration, cost reductions and increased productivity. The syllabus areas that this course is designed to cover are: New framework introduction Key concepts and terminology Governance and Framework Principles Governance system and components Governance and management objectives Performance management Designing a tailored governance system COBIT 2019 builds on and integrates more than 25 years of development in this field, not only incorporating new insights from science, but also operationalizing these insights as practice. The heart of the COBIT framework updates COBIT principles while laying out the structure of the overall framework including: New concepts are introduced and terminology is explained?the COBIT Core Model and its 40 governance and management objectives provide the platform for establishing your governance program. The performance management system is updated and allows the flexibility to use maturity measurements as well as capability measurements. Introductions to design factors and focus areas offer additional practical guidance on flexible adoption of COBIT 2019, whether for specific projects or full implementation. From its foundation in the IT audit community, COBIT has developed into a broader and more comprehensive information and technology (I&T) governance and management framework and continues to establish itself as a generally accepted framework for I&T governance. 1 - COBIT 5 OVERVIEW AND INTRODUCTION Course Administration Course Objectives Exam Overview Certification Scheme History of COBIT COBIT 2019 Improvements Major differences with 2019 Misconceptions about COBIT COBIT and Other Standards 2 - KEY CONCEPTS AND TERMINOLOGY Introduction to Enterprise Governance of Information and Technology Benefits of Information and Technology Governance COBIT Information and Technology Governance Framework Distinction of Governance and Management Three Principles of a Governance Framework Six Principles for a Governance System 3 - GOVERNANCE SYSTEMS AND COMPONENTS Introduction to the Components of a Governance System Processes and Capability Levels Organizational Structures and Defined Roles Information Flows and Items People, Skills and Competencies Principles, Policies and Frameworks Culture, Ethics and Behavior Services, Infrastructure and Applications 4 - GOVERNANCE MANAGEMENT OBJECTIVES Governance and Management Objectives Publication Governance and Management Objectives Governance and Management Objectives Core Model Evaluate, Direct and Monitor Align, Plan and Organize Build, Acquire and Implement Deliver, Service and Support Monitor, Evaluate and Assess 5 - GOALS CASCADE Governance and Management Objective Relationships Governance and Management Objective Descriptions High-Level Information Example Introduction to the Goals Cascade Enterprise Goals Alignment Goals Mapping Tables ? Appendix A 6 - PERFORMANCE MANAGEMENT Introduction to Performance Management COBIT Performance Management Principles COBIT Performance Management (CPM) Overview Process Capability Levels Rating Process Activities Focus Area Maturity Levels Performance Management of Organizational Structures Performance Management of Information Items Performance Management of Culture and Behavior 7 - DESIGNING A TAILORED GOVERNANCE SYSTEM The Need for Tailoring Design Factors Enterprise Strategy Enterprise Goals Risk Profile I&T Related Issues Threat Landscape Compliance Requirements Role of IT Sourcing Model for IT IT Implementation Methods Technology Adoption Strategy Enterprise Size Focus Areas Designing a Tailored Governance System Management Objective Priority and Target Capability Levels Component Variations Specific Focus Areas Stages and Steps in the Design Process 8 - IMPLEMENTING ENTERPRISE GOVERNANCE OF IT The Business Case The COBIT Implementation Guide Purpose COBIT Implementation Approach Phase 1 ? What are the Drivers Phase 2 ? Where are we Now Phase 3 ? Where do we Want to be Phase 4 ? What Needs to be Done Phase 5 ? How do we get There Phase 6 ? Did we get There Phase 7 How do we Weep the Momentum Going? EGIT Implementation Program Challenges

Overview This Success- The 7 Skills To Success, Confidence & Achievement will unlock your full potential and will show you how to excel in a career in Success- The 7 Skills To Success, Confidence & Achievement. So upskill now and reach your full potential. Everything you need to get started in Success- The 7 Skills To Success, Confidence & Achievement is available in this course. Learning and progressing are the hallmarks of personal development. This Success- The 7 Skills To Success, Confidence & Achievement will quickly teach you the must-have skills needed to start in the relevant industry. In This Success- The 7 Skills To Success, Confidence & Achievement Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Success- The 7 Skills To Success, Confidence & Achievement skills to help you advance your career. Acquire a comprehensive understanding of various Success- The 7 Skills To Success, Confidence & Achievement topics and tips from industry experts. Learn in-demand Success- The 7 Skills To Success, Confidence & Achievement skills that are in high demand among UK employers, which will help you to kickstart your career. This Success- The 7 Skills To Success, Confidence & Achievement covers everything you must know to stand against the tough competition in the Success- The 7 Skills To Success, Confidence & Achievement field.  The future is truly yours to seize with this Success- The 7 Skills To Success, Confidence & Achievement. Enrol today and complete the course to achieve a Success- The 7 Skills To Success, Confidence & Achievement certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Success- The 7 Skills To Success, Confidence & Achievement can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Success- The 7 Skills To Success, Confidence & Achievement, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Success- The 7 Skills To Success, Confidence & Achievement, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Success- The 7 Skills To Success, Confidence & Achievement is suitable for anyone aspiring to start a career in Success- The 7 Skills To Success, Confidence & Achievement; even if you are new to this and have no prior knowledge on Success- The 7 Skills To Success, Confidence & Achievement, this course is going to be very easy for you to understand.  And if you are already working in the Success- The 7 Skills To Success, Confidence & Achievement field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Success- The 7 Skills To Success, Confidence & Achievement is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Success- The 7 Skills To Success, Confidence & Achievement has no prerequisite.  You don't need any educational qualification or experience to enrol in the Success- The 7 Skills To Success, Confidence & Achievement. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Success- The 7 Skills To Success, Confidence & Achievement. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Success- The 7 Skills To Success, Confidence & Achievement Welcome + What You Will Learn 00:04:00 Discover The Mindset For Success & How You Can Implement It For Your Success 00:28:00 The Secrets To Have More Wealth & Be Financially Free 00:22:00 Discover The Keys To Lasting & Real Happiness 00:14:00 How To Influence Anyone Anywhere: The Most Powerful Influence Model Explained! 00:19:00 Become An Outstanding Leader: Real Leadership Secrets Revealed! 00:17:00 Self-Mastery: Learn How To Master Yourself To Welcome Success To Your Life 00:12:00 Powerful Habits For Success: Leant The Habits That WIll Fast Track Your Success 00:13:00 Branding Yourself: Be & Appear As Your Stronger Self 00:10:00

Description:  An interview is usually done to know more about someone, especially when you need to hire them. Through interviews, people can analyse their skills and how you will be able to present yourself to others. Since it is an important part of the hiring process, it is advantageous to know how to survive it through learning the right interview skills which this course will provide you. So if you want to succeed in interviews, then this course is meant for you. Who is the course for? First-time applicants seeking for the best and perfect job. Senior applicants who are applying for a career shift, work transfer or higher position jobs. Professionals assigned in hiring and interviewing applicants. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Complete Guide to Job Interview course will help you possess the confidence you needed for an interview. This would be beneficial for professionals who are assigned to interview people like: Businessman Entrepreneur Hiring Officers Human Resource Manager Top Executive. Module 1 : CV & Resume Writing INTRODUCTION 00:15:00 EFFECTIVE RESUME AND COVER LETTER WRITING 00:30:00 THE PURPOSE OF YOUR RESUME 01:00:00 RESUME PRESENTATION IS THE KEY 01:00:00 WOW THE EMPLOYER 01:00:00 ELEMENTS OF A RESUME THAT WILL IMPRESS 01:00:00 WRITING YOUR OBJECTIVE 01:00:00 WRITING YOUR SUMMARY 01:00:00 WRITING THE SKILLS AND ACCOMPLISHMENTS SECTION 01:00:00 RESUME FORMATTING 01:00:00 WRITING AN ELECTRONIC RESUME 01:00:00 PUT YOUR BEST FOOT FORWARD 00:15:00 YOUR RESUME - A WORK OF ART 01:00:00 WRITING THE HISTORY/ EXPERIENCE SECTION 01:00:00 WRITING YOUR EDUCATION SECTION 01:00:00 WRITING A PROFESSIONAL AFFILIATIONS SECTION 00:15:00 WRITING A PUBLICATIONS and PERSONAL INTERESTS SECTION 01:00:00 WRITING A REFERENCES SECTION 00:30:00 YOUR RESUME - A WORK OF ART 01:00:00 DO NOT PUT IN YOUR RESUME 00:15:00 A VARIETY OF RESUME SAMPLES 00:30:00 THE IMPORTANCE OF WRITING COVER LETTERS 01:00:00 COVER LETTER OUTLINE: HOW TO WRITE A GOOD COVER LETTER 01:00:00 KEY PHRASES TO BE USED IN YOUR COVER LETTER 00:15:00 COVER LETTER SAMPLE 01:00:00 BASIC COVER LETTER TEMPLATE EXAMPLE 00:30:00 CONCLUSION 00:15:00 Module 2 : Interview Skills Importance of Knowing The Tips And Tricks for Interviews 00:15:00 The Different Types of Interviews 01:00:00 Skill Building to Crack Interviews 00:15:00 Tools and Miscellaneous You Need To Have 00:15:00 The Perfect 'Resume' - Significance and Importance 00:30:00 Preparing Properly for an Interview 00:30:00 What Role Does Appearance Play? 00:30:00 Tips To Gear Up - Pre-Interview 00:30:00 Modern Tips By Interview Experts 00:30:00 Module 3 : Interview Tips Interview Tips Part - 01 00:30:00 Interview Tips Part - 02 01:00:00 Interview Tips Part - 03 01:00:00 Interview Tips Part - 04 01:00:00 Module 4 : Getting the Perfect Job How to Prepare for the Interview 01:00:00 Choosing the Perfect Job 01:00:00 Conducting Your Job Search 01:00:00 How to Conduct Yourself in a Job Interview 00:15:00 How to Dress for an Interview 00:30:00 The Importance of Improving Your Skills 01:00:00 Finding Training Resources for Your Perfect Job 00:15:00 Defining the 'Perfect Job' 01:00:00 Evaluating Your Qualifications for the Job 01:00:00 Five Ways to Guarantee Landing the Perfect Job 00:15:00 How Effective are Specialty Employment Agencies and Job Banks? 00:15:00 Getting the Perfect Job and Keeping It 01:00:00 Focus on the Interviewer and Interview 00:15:00 How to Kill Your Chances for Being Hired 01:00:00 How to Know if You're Making the Right Choice 00:15:00 Interview Tips to Help You Land a Perfect Job 01:00:00 Is Getting the Perfect Job Worth the Extra Effort? 00:15:00 Preparing for the Perfect Job 00:15:00 Project Your Own Image 01:00:00 How to Define Your Perfect Job 00:15:00 Is the Perfect Job Fact or Fantasy? 00:15:00 The Best Job Resources 01:00:00 The Importance of Maintaining Professionalism 01:00:00 Things to Consider when Identifying the Perfect Job 01:00:00 Where to Find the Perfect Job 01:00:00 Mock Exam Mock Exam- Complete Guide to Job Interview 00:30:00 Final Exam Final Exam- Complete Guide to Job Interview 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

The IWFM Level 3 qualifications in workplace and facilities management are for you if you are a first-line manager or supervisor in workplace and facilities management or if you are new to the industry. They are designed to develop an understanding and knowledge of facilities management matters.On successful completion of these qualifications, recognition by employers enables learners to progress into or within employment and/or continue their study in the vocational area.

This Diploma in Entrepreneurship - Level 4 (Fast Track) qualification (Accredited by Qualifi, UK) has been created to develop and reward the business managers of today and the future, and to continue to bring recognition and professionalism to the management sectors. It is envisaged that this Diploma in Entrepreneurship - Level 4 (Fast Track) programme will encourage both academic and professional development so that you learners move forward to realise not just their own potential but also that of organisations across a broad range of sectors. Key Highlights of this Diploma in Entrepreneurship - Level 4(Fast track) qualification are: Program Duration: 9 Months (Fast track 6 months duration mode Available) Program Credits: 120 Designed for working Professionals Format: Online No Written Exam. The Assessment is done via Submission of Assignment Tutor Assist available Dedicated Student Success Manager Timely Doubt Resolution Regular Networking Events with Industry Professionals Become eligible to gain direct entry into relevant Undergraduate degree programme. Alumni Status No Cost EMI Option Requirements This Fast Track Diploma in Entrepreneurship - Level 4 (Accredited by Qualifi, UK) qualifications has been designed to be accessible without artificial barriers that restrict access and progression. Entry to the qualification will be through centre interview and learners will be expected to hold the following: Qualifications at Level 3 OR A Level 4 qualification in another discipline and want to develop their careers in business and entrepreneurship. Career path Learners completing this Course progress to: Level 5 Diploma in Business Management, or Level 5 Diploma in Business Enterprise, or Combined Level 5 + Level 6 Diploma in Business Management - 240 Credits Qualification, or BA (Hons) in Business Management Degree qualification, or The Second year of undergraduate study, or Directly into employment in an associated profession. Certificates Certificate of Achievement Hard copy certificate - Included Once you complete the course, you would be receiving a Physical hard copy of your Diploma along with its Transcript which we would Courier to your address via DHL or Royal Mail without any additional charge

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Customer Service Manager will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Customer Service Manager will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Customer Service Manager and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Customer Service Manager is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Customer Service Manager. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Customer Service Manager will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Who We Are and What We Do Who We Are and What We Do 00:17:00 Module 02: Establishing Your Attitude Establishing Your Attitude 00:12:00 Module 03: Identifying and Addressing Customer Needs Identifying and Addressing Customer Needs 00:12:00 Module 04: Generating Return Business Generating Return Business 00:14:00 Module 05: In-Person Customer Service In-Person Customer Service 00:10:00 Module 06: Giving Customer Service over the Phone Giving Customer Service over the Phone 00:12:00 Module 07: Providing Electronic Customer Service Providing Electronic Customer Service 00:12:00 Module 08: Recovering Difficult Customers Recovering Difficult Customers 00:15:00 Module 09: Understanding When to Escalate Understanding When to Escalate 00:14:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00