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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Google Classroom Masterclass course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Google Classroom Masterclass course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Google Classroom Masterclass and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Google Classroom Masterclass course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Google Classroom Masterclass course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Google Classroom Masterclass will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Setting up your Classroom Getting Google Account and Signing in 00:02:00 Creating a Class 00:04:00 Classroom Navigation 00:09:00 Class Settings 00:04:00 Add Co-Teacher and Students 00:09:00 Creating of Additional Class 00:02:00 Google Drive Structure & Class options 00:07:00 Module 02: Managing Google Classroom Topics 00:07:00 Assignment 00:14:00 Assignment Dashboard & Student Communication 00:06:00 To Do List and Calendar 00:05:00 Materials 00:06:00 Announcement 00:06:00 Quiz Assignments 00:17:00 Questions 00:03:00 Reusing Posts 00:05:00 Grade 00:05:00 Rubric 00:11:00 Module 03: Bonus (Update) Join Google Classroom using link 00:02:00 Google Classroom Home Page Changes 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Family Support Workers are social workers who provide help and direction to children and families. This extensive Family Support Worker Course will provide an in-depth understanding of the skills and information needed to work with children and families. The course Family Support Worker, is divided into several easy-to-digest, manageable sections. We feel it will help you grasp each concept- from the basic to advanced course components. After completing the course, Family Support Worker, you will build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Get certified fast and boost your career as a Family Support Worker or other relevant job sectors with our Family Support Worker Course prepared by qualified professionals. Learning Objectives Engaging Positively with Families Working Together Collaboratively Effective Conflict Resolution Identifying Indicators of Abuse and Neglect Understanding Child Development Learn about Healthy Food, Healthy living In-depth Knowledge about Coronavirus Who is this Course for? Our CPD accredited Family Support Worker Course is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Entry Requirement: This course is available to all learners, of all academic backgrounds. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path After completing this course, you will be able to enrich yourself and brighten up your career in the relevant job market. Patient care manager Director of social services Assistant manager of a family centre or refuge Therapist Clinician Course Curriculum Module 01: Introduction to Family Support Work Introduction to Family Support Work 00:23:00 Module 02: Solving Family Issues - Part 1 Solving Family Issues - Part 1 00:48:00 Module 03: Solving Family Issues - part 2 Solving Family Issues - part 2 00:43:00 Module 04: Safeguarding - Assessing need and providing help (Part 1) Safeguarding - Assessing need and providing help (Part 1) 00:32:00 Module 05: Safeguarding - Assessing Need and Providing Help (Part 2) Safeguarding - Assessing Need and Providing Help (Part 2) 00:36:00 Module 06: Legislation, Policy and Guidance Legislation, Policy, and Guidance 00:50:00 Module 07: Understanding Child Development Understanding Child Development 00:53:00 Module 08: Caring for Children Caring for Children 00:27:00 Module 09: Healthy Food, Healthy living Healthy Food, Healthy Living 00:26:00 Module 10: Keeping Children Healthy & Safe Keeping Children Healthy & Safe 00:33:00 Module 11: Child Protection Child Protection 00:25:00 Module 12: Coronavirus: The Outbreak Coronavirus: The Outbreak 00:17:00 Module 13: Sources, Symptoms & Spreading of the Coronavirus Sources, Symptoms & Spreading of the Coronavirus 00:34:00 Module 14: The Vaccine, the Treatments and the Prevention of Nov Corona The Vaccine, the Treatments and the Prevention of Nov Corona 01:21:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Creating a Business Start-Up: Business Start-Up Online Do you have an idea? Do you have the funds? Do you have a business plan? Do you have enthusiasm? Then this Business Start-Up course is your next step toward success! The goal of this Creating a Business Start-Up: Business Start-Up course is to provide you with the knowledge and confidence you need to start your own business and thrive as an entrepreneur. This Creating a Business Start-Up: Business Start-Up course provides the essential knowledge and skills needed to start your own business. This Business Start-Up course will also give you the confidence to make your business dreams a reality. This Creating a Business Start-Up: Business Start-Up course may also be ideal for those looking to change careers or enter higher education. Whether you are a seasoned professional or a budding young entrepreneur, this Creating a Business Start-Up: Business Start-Up course can provide expert knowledge to anyone looking to start their own business, become a Business Analyst, a Business Adviser, or a Business Development Executive. Main Course: Creating a Business Start-Up Free Courses Course 01: Level 1 Business Management Course 02: Level 2 Certificate in Business Management Course 03: Business Process Management [ Note: Free PDF certificate as soon as completing the Creating a Business Start-Up: Business Start-Up course] Creating a Business Start-Up: Business Start-Up Online This Creating a Business Start-Up: Business Start-Up course consists of 04 modules. Course Curriculum of Creating a Business Start-Up: Business Start-Up Course Module 01: Fundamental Steps for a Business Start-up Module 02: Strategic Thinking about New Business Module 03: The Best Business Ideas for You Module 04: Developing a Start-up Business Plan Assessment Method of Creating a Business Start-Up: Business Start-Up Course After completing Creating a Business Start-Up: Business Start-Up Course, you will get quizzes to assess your learning. You will do the later modules upon getting 60% marks on the quiz test. Apart from this, you do not need to sit for any other assessments. Certification of Creating a Business Start-Up: Business Start-Up Course After completing the Creating a Business Start-Up: Business Start-Up course, you can instantly download your certificate for FREE. The hard copy of the certification will also be delivered to your doorstep via post, which will cost £13.99. Who is this course for? Creating a Business Start-Up: Business Start-Up Online This Creating a Business Start-Up: Business Start-Up course is designed for anyone who wants to start up his own business. Special Note: Our Course is knowledge Based course. If You want to get qualified, you can consider following options: NCFE Level 2 Certificate in Creating a Business Start-Up Requirements Creating a Business Start-Up: Business Start-Up Online To enrol in this Certificate in Creating a Business Start-Up: Business Start-Up Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Creating a Business Start-Up: Business Start-Up Course. Be energetic and self-motivated to complete our Creating a Business Start-Up: Business Start-Up Course. Basic computer Skill is required to complete our Creating a Business Start-Up: Business Start-Up Course. If you want to enrol in our Creating a Business Start-Up: Business Start-Up Course, you must be at least 15 years old. Career path Creating a Business Start-Up: Business Start-Up Online

Motor bike Maintenance: Motor bike Maintenance Course Online Unlock the Power of Motor bike Maintenance: Motor bike Maintenance Course: Enrol Now! Are you a passionate cyclist who loves exploring the open road on your trusty two-wheeler? Whether you're a casual rider or a dedicated cyclist, one thing is certain is that your bike requires regular maintenance to ensure optimal performance and longevity. That's where our comprehensive Motor bike Maintenance: Motor bike Maintenance Course, Bike Maintenance Mastery, comes in! Imagine the freedom and confidence of being able to handle all your bike maintenance needs, without relying on costly and time-consuming trips to the bike shop. With Motor bike Maintenance: Motor bike Maintenance Course, you will gain the knowledge and skills to become a self-sufficient bike mechanic, saving you time, money, and frustration. Don't let bike maintenance become a daunting task or a financial burden. Join Motor bike Maintenance: Motor bike Maintenance Course today and unlock the skills to keep your bike performing at its best. Get ready to enhance your riding experience, build confidence in your mechanical abilities, and embark on a journey of self-sufficiency. Enroll in our Motor bike Maintenance: Motor bike Maintenance Course now and become the master of your bike's destiny! Main Course: Bike Maintenance Course Free Courses included with Motor bike Maintenance: Motor bike Maintenance Course: Along with Motor bike Maintenance Course you will get free Bicycle Maintenance Course Along with Motor bike Maintenance Course you will get free Car Mechanic Course Special Offers Of this Motor bike Maintenance: Motor bike Maintenance Course This Motor bike Maintenance Course includes a FREE PDF Certificate. Lifetime access to this Motor bike Maintenance Course Instant access to this Motor bike Maintenance Course 24/7 Support Available to this Motor bike Maintenance Course Motor bike Maintenance: Motor bike Maintenance Course Online This is the perfect Motor bike Maintenance: Motor bike Maintenance Course to take if you want to learn the most latest information on Motor bike maintenance. In addition, the repair of wheels, suspensions, brakes, and steering is covered in this motor bike maintenance course. You will get knowledge on how to maintain and fix different gears and systems by taking the Motor bike Maintenance: Motor bike Maintenance Course. You'll also understand your actions in a crisis situation better after completing this Motor bike maintenance course. Who is this course for? Motor bike Maintenance: Motor bike Maintenance Course Online Regardless of the current role, everyone interested in personal or professional improvement can find value in our Motor bike Maintenance: Motor bike Maintenance Course. Requirements Motor bike Maintenance: Motor bike Maintenance Course Online To enrol in this Motor bike Maintenance: Motor bike Maintenance Course, students must fulfil the following requirements: Good Command over English language is mandatory to enrol in our Motor bike Maintenance: Motor bike Maintenance Course. Be energetic and self-motivated to complete our Motor bike Maintenance: Motor bike Maintenance Course. Basic computer Skill is required to complete our Motor bike Maintenance: Motor bike Maintenance Course. If you want to enrol in our Motor bike Maintenance: Motor bike Maintenance Course, you must be at least 15 years old. Career path Motor bike Maintenance: Motor bike Maintenance Course Online Enrolling in our Motor bike Maintenance: Motor bike Maintenance Course on bicycle repair will enable you to investigate other job options, including: Motorcycle Technician Motorcycle Inspector Race Crew Mechanic Motorcycle Service Manage

Description: A certificate in Information technology from an internationally recognized institution will increase your career opportunity very much. The Certified Information Systems Professional - Complete Video Training course provides you extensive lessons about the Information System field. Divided into four parts, the course teaches you how to be a certified auditor, security manager, security officer and security professional. Certified Information Systems Auditor (CISA) section illustrates you the process of auditing information systems while the Certified Information Security Manager (CISM) part deals with the information security issues. Here, you will learn the system of information security program development, incident management, and risk management. Next, Certified Information Systems Security Officer (CISSO) course teaches how to be an excellent information system security officer by utilising the information system in the security field. Finally, the Certified Information Systems Security Professional (CISSP) section shows you the path for becoming a security professional by focusing the security issues such as asset security, communication and network security, security operations, etc. In short, the bundle video course will help you to achieve certification in above four fields and helps you to know the practical knowledge about Information System. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Certified Information Systems Professional - Complete Video Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Certified Information Systems Professional - Complete Video Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. The Process of Auditing Information Systems Management of the Audit Function FREE 00:20:00 ISACA IT Audit and Assurance Standards and Guidelines 01:16:00 Risk Analysis 00:21:00 Internal Controls 00:17:00 Performing An IS Audit 01:07:00 Control Self-Assessment 00:09:00 The Evolving IS Audit Process 00:12:00 Governance and Management of IT Corporate Governance 00:06:00 IT Governance 00:02:00 IT Monitoring and Assurance Practices for Board and Senior Management 00:40:00 Information Systems Strategy 00:05:00 Maturity and Process Improvement Models 00:01:00 IT Investment and Allocation Practices 00:05:00 Policies and Procedures 00:17:00 Risk Management 00:31:00 IS Management Practices 00:50:00 IS Organizational Structure and Responsibilities 00:17:00 Auditing IT Governance Structure and Implementation 00:06:00 Business Continuity Planning 00:37:00 Information Systems Acquisition, Development and Implementation Business Realization 01:21:00 Project Management Structure 00:08:00 Project Management Practices 00:18:00 Business Application Development 00:42:00 Business Application Systems 00:38:00 Alternative Forms of Software Project Organization 00:03:00 Alternative Development Methods 00:10:00 Infrastructure Development/Acquisition Practices 00:09:00 Information Systems Maintenance Practices 00:09:00 System Development Tools And Productivity Aids 00:05:00 Business Process Reengineering And Process Change Projects 00:08:00 Application Controls 00:07:00 Auditing Application Controls 00:14:00 Auditing Systems Development, Acquisition And Maintenance 00:08:00 Information Systems Operations, Maintenance and Support Information Systems Operations 00:19:00 Information Systems Hardware 00:13:00 IS Architecture and Software 00:39:00 Network Infrastructure 01:16:00 Disaster Recovery Planning 00:19:00 Protection of Information Assets Importance Of Information Security 00:43:00 Logical Access 00:37:00 Network Infrastructure Security 00:39:00 Auditing Information Security Management Framework 00:03:00 Auditing Network Infrastructure Security 00:13:00 Environmental Exposures and Controls 00:02:00 Physical Access Exposures and Controls 00:05:00 Mobile Computing 00:05:00 Information Security Governance Information Security Governance Overview FREE 00:25:00 Effective Information Security Governance 00:24:00 Information Security Concepts and Technologies 00:20:00 Information Security Manager 00:09:00 Scope and Charter of Information Security Governance 00:10:00 Information Security Governance Metrics 00:23:00 Information Security Strategy Overview 00:02:00 Creating Information Security Strategy 00:36:00 Determining Current State Of Security 00:06:00 Information Security Strategy Development 00:10:00 Strategy Resources 00:40:00 Strategy Constraints 00:07:00 Action Plan to Implement Strategy 00:20:00 Information Risk Management Risk Management Overview 00:16:00 Good Information Security Risk Management 00:15:00 Information Security Risk Management Concepts 00:13:00 Implementing Risk Management 00:17:00 Risk Assessment 00:39:00 Controls Countermeasures 00:23:00 Recovery Time Objectives 00:18:00 Risk Monitoring and Communication 00:04:00 Information Security Program Development Development of Information Security Program 00:11:00 Information Security Program Objectives 00:09:00 Information Security Program Development Concepts 00:14:00 Scope and Charter of Information Security Program Development 00:22:00 Information Security Management Framework 00:16:00 Information Security Framework Components 00:12:00 Information Security Program Resources 01:04:00 Implementing an Information Security Program 00:27:00 Information Infrastructure and Architecture 00:14:00 Information Security Program 00:14:00 Security Program Services and Operational Activities 00:45:00 Information Security Incident Management Incident Management Overview 00:28:00 Incident Response Procedures 00:29:00 Incident Management Organization 00:19:00 Incident Management Resources 00:36:00 Incident Management Objectives 00:14:00 Incident Management Metrics and Indicators 00:17:00 Current State of Incident Response Capability 00:11:00 Developing an Incident Response Plan 00:32:00 BCP DRP 00:36:00 Testing Response and Recovery Plans 00:10:00 Executing the Plan 00:27:00 Information Systems Security Officer Risk Management FREE 00:58:00 Security Management 00:58:00 Authentication 01:01:00 Access Control 01:20:00 Security Models 01:01:00 Operations Security 01:10:00 Symmetric Cryptography and Hashing 01:19:00 Asymmetric Cryptography and PKI 01:31:00 Network Connections 01:28:00 Network Protocols and Devices 01:31:00 Telephony, VPNs and Wireless 01:13:00 Security Architecture 01:02:00 Software Development Security 01:05:00 Database Security and System Development 01:00:00 Malware and Software Attacks 00:17:00 Business Continuity 00:44:00 Disaster Recovery 00:53:00 Incident Management, Law, and Ethics 01:06:00 Physical 00:38:00 Information Systems Security Professional Security and Risk Management FREE 00:24:00 Asset Security 00:12:00 Security Engineering 00:15:00 Communication and Network Security 00:10:00 Identity and Access Management 00:10:00 Security Assessment and Testing 00:12:00 Security Operations 00:36:00 Software Development Security 00:13:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Embark on a thrilling linguistic adventure with our 'Beginner Spanish Course.' This course is your gateway to mastering the enchanting Spanish language, one of the most widely spoken and culturally rich languages in the world. Whether you're planning to travel, expand your cultural horizons, or communicate effectively with Spanish-speaking colleagues and friends, this course is your stepping stone. Dive into the melodious sounds and vibrant expressions of Spanish, as you uncover the fundamentals of grammar, vocabulary, and conversational skills. Our expertly crafted curriculum ensures that learning this beautiful language is both enjoyable and rewarding, offering you an immersive experience that transports you to the heart of Spanish culture. Say '¡Hola!' to a world of opportunities as you discover the beauty and versatility of the Spanish language. Learning Outcomes Develop a strong foundation in Spanish grammar and vocabulary. Master essential conversational skills for real-life situations. Explore the nuances of Spanish culture and expressions. Gain confidence in reading, writing, listening, and speaking Spanish. Be well-prepared to continue your journey to Spanish fluency. Why choose this Beginner Spanish Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Beginner Spanish Course for? Language enthusiasts and aspiring polyglots. Travelers seeking to enhance their experiences in Spanish-speaking countries. Students and professionals looking to broaden their cultural and linguistic horizons. Anyone interested in acquiring a valuable skill for personal or career growth. Beginners with no prior knowledge of Spanish, eager to start their language journey. Career path Bilingual Customer Service Representative: £20,000 - £30,000 per year Language Teacher or Tutor: £25,000 - £45,000 per year Translator or Interpreter: £25,000 - £40,000 per year International Relations Specialist: £30,000 - £60,000 per year Travel and Tourism Professional: £20,000 - £40,000 per year Foreign Correspondent or Journalist: £25,000 - £60,000 per year Prerequisites This Beginner Spanish Course does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Beginner Spanish Course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum ***Spanish Language for Beginners*** Introduction Introduction 00:05:00 Lesson: 01 Lesson 1a 00:03:00 Lesson 1b 00:04:00 Lesson 1c 00:04:00 Lesson 1d 00:04:00 Lesson: 02 Lesson 2a 00:03:00 Lesson 2b 00:04:00 Lesson 2c 00:04:00 Lesson 2d 00:04:00 Lesson 2e 00:03:00 Lesson: 03 Lesson 3a 00:04:00 Lesson 3b 00:03:00 Lesson 3c 00:04:00 Lesson 3d 00:03:00 Lesson 3e 00:03:00 Lesson 3f 00:05:00 Lesson: 04 Lesson 4a 00:03:00 Lesson 4b 00:03:00 Lesson 4d 00:03:00 Lesson 4c 00:03:00 Lesson 4e 00:03:00 Lesson 4f 00:03:00 Lesson 4g 00:03:00 Lesson 4h 00:04:00 Lesson: 05 Lesson 5a 00:03:00 Lesson 5b 00:03:00 Lesson 5c 00:03:00 Lesson 5d 00:03:00 Lesson 5e 00:03:00 Lesson 5f 00:03:00 Lesson 5g 00:03:00 Lesson 5h 00:03:00 Lesson 5i 00:03:00 Lesson 5j 00:03:00 Lesson 5k3 00:03:00 Lesson: 06 Lesson 6a 00:03:00 Lesson 6b 00:03:00 Lesson 6c 00:03:00 Lesson 6d 00:03:00 Lesson 6e 00:03:00 Lesson 6f 00:03:00 Lesson 6g 00:03:00 Lesson: 07 Lesson 7a 00:03:00 Lesson 7b 00:03:00 Lesson 7c 00:03:00 Lesson 7d 00:03:00 Lesson 7e 00:03:00 Lesson 7f 00:03:00 Lesson 7g 00:03:00 Lesson 7h 00:03:00 Lesson: 08 Lesson 8a 00:03:00 Lesson 8b 00:00:00 Lesson 8c 00:03:00 Lesson 8d 00:04:00 Lesson 8e 00:03:00 Lesson 8f 00:04:00 Lesson 8g 00:03:00 Lesson 8h 00:03:00 Lesson 8i 00:03:00 Lesson 8j 00:03:00 Lesson 8k 00:04:00 Lesson: 09 Lesson 9a 00:03:00 Lesson 9b 00:03:00 Lesson 9c 00:03:00 Lesson 9d 00:03:00 Lesson 9e 00:03:00 Lesson 9f 00:03:00 Lesson 9g 00:03:00 Resources Resources: Beginners Spanish Course 00:00:00

Elevate your SQL skills with our Microsoft SQL Server Bootcamp 2024. Master SQL Server administration and development for data-driven decision-making and analysis.

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Discover the secrets of successful crowdfunding with our Crowdfunding Confidential: Easy Ways to Boost Fundraising course. Whether you're aiming to support a personal project, charity, or social cause, this comprehensive course is designed to improve your fundraising potential. It's a course that doesn't just theorise about success, it demonstrates it through practical strategies. The course begins by preparing you for success, defining your project parameters, and helping you navigate the landscape of crowdfunding platforms. We will provide fundraising tips for your own website, and you will be able to create compelling fundraising campaigns that captivate your audience. You will learn how to craft persuasive pitch letters for email and social media, identify key supporters, and leverage strategic timing to ensure maximum impact. As you progress through the Crowdfunding Confidential course, learn to ride the wave of momentum while overcoming potential obstacles. Discover donation-boosting ideas that make your project stand out from the crowd. Our module dedicated to post-launch activities ensures you're well-equipped to manage funds effectively, guaranteeing a smooth transition into the next phase of your project.  Our Crowdfunding Confidential: Easy Ways to Boost Fundraising course doesn't just end with project completion; it offers extensive resources and support to ensure your crowdfunding journey is a rewarding one. Grow your fundraising capability today. Enrol in the course right now! Learning Outcomes:Upon completion of the Crowdfunding course, you will be able to: Understand the foundational principles of effective crowdfunding campaigns.Gain proficiency in choosing the most suitable crowdfunding platform for your needs.Learn to craft compelling, persuasive fundraising pitches for diverse media.Acquire skills to maintain campaign momentum and overcome potential obstacles.Implement innovative donation-boosting strategies to set your project apart.Manage post-launch activities effectively, ensuring sustainable project progress. Who Is This Course For?This course is perfect for: Aspiring entrepreneurs seeking start-up capital.Non-profit professionals interested in innovative fundraising methods.Individuals raising funds for personal projects or causes.Marketing professionals aiming to expand their skillset.Community organizers looking to fund local initiatives. Career Path:Armed with the skills learned in this Crowdfunding Confidential course, you can pave a career path in various sectors in the UK. You may find opportunities as a crowdfunding consultant, fundraising coordinator for non-profit organisations, or a marketing professional specialising in crowdfunding campaigns. Furthermore, entrepreneurs can leverage these skills to secure funding for innovative business ventures. CertificationAfter studying the course materials of the Crowdfunding Confidential: Easy Ways to Boost Fundraising course, there will be a written assignment test that you can take either during or at the end of the course. After passing the test, you will have a range of certification options. A CPD Accredited PDF Certificate costs £4.99, while a CPD Accredited Hardcopy Certificate is £8.00. Also, a PDF Transcript costs £4.99, and a Hardcopy Transcript is £9.99. Select according to your needs, and we assure timely delivery of your chosen certificate. RequirementsThis professionally designed Crowdfunding Confidential: Easy Ways to Boost Fundraising course does not require you to have any prior qualifications or experience. It is open to everyone, and you can access the course from anywhere at any time. Just enrol and start learning! Course Curriculum Welcome to the Course Welcome! Introduction to This Crowdfunding Course 00:02:00 The Proof. Over 100K Raised Since 2004 for Charity and Causes. My website, Aura's House. Over 10K Raised Each Year For Ten Years 00:08:00 My Indiegogo Fundraising Success for my American University of Rome Students 00:04:00 Friends' Success With Kickstarter, Gofundme, and Firstgiving Crowdfunding Sites 00:05:00 Getting Your Mind Ready For Success It's OK to Go It Alone, But There's Strength in Numbers. 00:06:00 How to Overcome Fear and Doubt to Cultivate a Positive Crowdfunding Mindset 00:05:00 Define Your Project, Your Goal, and Your Time Frame What is Your Project Exactly? Who Are You Trying to Help and Why Do They NEED It 00:07:00 Choose a Winning Fundraising Goal. How Much to Raise and By When? 00:03:00 We Needed The Money Yesterday! The Power of Urgency in Crowdfunding 00:06:00 Pick Your Poison: Which Online Crowdfunding Platform to Use A Rundown of Some Crowdfunding Platforms and Their Pros and Cons 00:10:00 Fundraising From Your Own Website 00:05:00 Tips and Resources If You Plan to Fundraise From Your Own Website Teaming Up With Larger Non-Profits so you Can Offer Tax Deductions and Perks 00:05:00 Collecting Online Donations. Paypal Donation Buttons Pros and Cons. 00:05:00 Building Your Project Writing the Text For Your Project. Choose Your Words Carefully 00:12:00 Worth 1,000 Words: Choosing the Best Images For Your Crowdfunding Project 00:06:00 Color is Key. What Works Best for Inspiring Trust and Confidence 00:06:00 Adding a Video. Optional or Not? 00:04:00 Be Trustworthy and Transparent. Mentioning Perks or Benefits to Potential Donors 00:08:00 Writing Your Fundraising Pitch Letter for Email and Social Media Campaigns How to Format the Fundraising Pitch Letter 00:11:00 Modifying Your Pitch Letter for Social Media Platforms 00:07:00 Updates and Second Letters 00:03:00 Whom to Ask For Help and When The FIRST People You need to Ask For Help 00:06:00 The Next People to Ask 00:03:00 Your Employer: How Using This Trick Can Double Your Donations Many Times Over 00:04:00 WHEN is The Best Time to Ask 00:06:00 Getting 'Strangers' On Board 00:06:00 Riding the Wave of Momentum, Troubleshooting, and Overcoming Obstacles How to Surf a Wave of Crowdfunding Momentum Like a Boss 00:04:00 How to Reignite Crowdfunding Momentum When It Slows or Stops 00:08:00 Donation Boosting Ideas Easy Ways to Maximize Donations 00:09:00 After Your Project Launches and Funds Plan B, Just In Case 00:02:00 After You Are Successful -What Next? 00:07:00 More Resources and Conclusion Thanks For Taking This Course -Please Review! 00:02:00