Duration 2 Days 12 CPD hours This course is intended for Professionals involved in internal and/or external negotiations will benefit from this course. Overview Develop the necessary skills to negotiate like a pro Prepare for a negotiation applying best practices Utilize industry-standard tools and techniques Create your Best Alternative to a Negotiated Agreement (BATNA) Build common ground and consensus in your negotiation strategies Negotiate with experts to develop your skills for success Students will learn the essential strategies and techniques needed to guide negotiations from opening discussions through to a positive result. Students will leave with practical solutions to negotiating effectively. Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how. 1. Negotiation Introduced Identifying Integrative and Distributive Negotiation Types Understanding the Three Phases of Negotiation Strengthening Negotiation Skills 2. Preparing for Your Negotiation Establishing Personal Boundaries Deciding on Your WATNA and BATNA and Negotiating Based on Them Preparing and Sticking to Your Plan Negotiation Strategies 3. Negotiation Process for Success Setting the Time and Place Avoiding Negative Environments Establishing Common Ground and Building Momentum Creating a Negotiation Framework, Agreeing on Issues, and Maintaining a Positive Framework Working through the Five Steps of Negotiation 4. Best Practices Starting Off on the Right Foot What to Share and What to Keep to Yourself Knowing What to Expect Utilizing the Top Ten Negotiation Techniques Managing an Impasse 5. Negotiation Tools & Techniques Reviewing the Three Ways to See Your Options Creating a Mutual Gain Solution Agreeing on Wants - Working with What You Want and What They Want 6. Consensus & Agreement Building Consensus Consolidating and Finalizing an Agreement Controlling Your Emotions and Dealing with Personal Attacks Walking Away When Necessary
Managing Stress in Challenging Times: Virtual In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts
Managing Stress in Challenging Times: In-House Training This course looks at the symptoms and causes of stress and how these affect us emotionally, behaviorally, and physically. You will learn some simple stress-busting techniques that will have a positive influence on your beliefs and behaviors around stress. You will also have the opportunity to develop a personal action plan which will serve as an ongoing reference point for dealing with pressure in its many forms - home, family, social, and work. What You Will Learn At the end of this program, you will be able to: Recognize the symptoms and causes of stress Manage and reduce the effects of stress in your life with simple stress-busting techniques Create a simple personalized plan to manage stress and promote a healthier, happier, and more productive lifestyle Getting Started Foundation Concepts What is stress? Why stress matters Flight or fight response and role of hormones Work-Life Balance How to create balance and set boundaries Learning how to say 'no' Stress-Reduction Techniques Visualization and relaxation techniques Behaviors and beliefs Putting things in perspective Circle of influence (vs. circle of control) Slowing down Be Responsible and Kind to Yourself Basic human needs Honest communication Your responsibility to yourself and others Calming thoughts
Do you know the concept of self-awareness and self-assure? Are you trying to help yourself or someone attain self-development through assertiveness? We should take an initiative to be able to develop ourselves and know how to help other become assertive to establish their own boundaries and this course is designed for that! Description: The objective of falling into a centre of the assertiveness scale is that you will be more effective in life and have better individual and work connections. Being assertive just implies that you know how to express your emotions and how to assert your own rights while being aware also of other people's rights. If you are given the chance to do this and learn how to master the right kind of assertiveness then you won't have as much clash with other individuals throughout your life. Both detached and forceful individuals have a tendency to live in a world that is loaded with disagreement and show because of their failure to discuss their sentiments and yearnings constructively and this course will help you in that. You will be able to know the right way in becoming an assertive person and how to help people become one. Who is the course for? Professionals who are helping people build their personal goals and become assertive People who have an interest in the personal development concepts Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Level 2 Certificate in Assertiveness Skills is a useful qualification to possess, and would be beneficial for the following careers: Career Coach Guidance Counsellors Life Coach Mentors Psychologists. Level 2 Certificate in Assertiveness Skills Understanding Assertiveness 01:00:00 Are You Assertive? How Assertive Are You? 10 Questions To Find Out 02:00:00 Being Assertive At Work 01:00:00 How to Say No and Be Assertive in Social Settings 02:00:00 When Should You Say No 00:30:00 How to Raise Assertive Children 01:00:00 Conclusion 00:15:00 Final Exam Mock Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Mock Exam Final Exam-Level 2 Certificate in Assertiveness Skills 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00
What will you learn in this course? Understand newspaper articles, the news and lectures and participate in discussions on a wide range of professional and specialised topics. Communicate with native speakers in all situations - everyday and formal. Deal with simple and more complex situations related to education, health system etc. Understand a wide range of simple and demanding texts and easily identify any information presented. Express yourselves spontaneously. Use language effectively for social, academic, and professional purposes. The main topics to be covered in this course are about emotions, images, mind, learning, modern life, truth & lies, technology, environment, greek culture and much more...