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In today’s fast-paced world, excellent customer service is the backbone of every successful business. The Customer Service Diploma Level 3 provides a deep dive into the essential principles of exceptional customer care, giving you the tools to stand out in this competitive field. By studying key concepts such as communication, problem-solving, and understanding customer needs, you’ll develop a solid foundation to handle diverse customer scenarios with confidence and professionalism. Whether you're looking to enhance your current career or pursue a new direction, this course is designed to equip you with the core knowledge necessary for long-term success in customer service. The course covers a wide range of topics, from customer expectations to resolving complaints with ease. Understanding the psychology behind customer decisions and learning how to manage difficult conversations can make a significant difference in your career. With flexible, online learning, you can study at your own pace, making it ideal for those balancing other commitments. As customer service continues to evolve, this diploma ensures you stay ahead of the curve, helping you build strong relationships and contribute positively to your organisation’s reputation. So, whether you’re in retail, hospitality, or any service industry, this course will guide you toward a brighter, more rewarding future. ________________________________________________________________________ Learning Outcomes: Recognize the core values and mission of a business. Cultivate a positive mindset for effective customer interactions. Identify and address diverse customer requirements and concerns. Implement strategies for fostering repeat business. Enhance verbal and written communication techniques for customer service. Acquire skills to recover difficult customers and know when to escalate. ________________________________________________________________________ Key Features: CPD Certified Customer Service Diploma Level 3 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01: Who We Are and What We Do Module 02: Establishing Your Attitude Module 03: Identifying and Addressing Customer Needs Module 04: Generating Return Business Module 05: In-Person Customer Service Module 06: Giving Customer Service over the Phone Module 07: Providing Electronic Customer Service Module 08: Recovering Difficult Customers Module 09: Understanding When to Escalate Module 10: Communication Skills Module 11: To Do Lists Module 12: Organizing Your Inbox Module 13: Negotiation Techniques ________________________________________________________________________ Complete Career Guide for Customer Service Diploma Level 3 (A to Z) List of career guide courses included in Customer Service Diploma Level 3 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment Accreditation All of our courses are fully accredited, including this Customer Service Diploma Level 3 Course, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in Customer Service . Certification Once you've successfully completed your Customer Service Diploma Level 3 Course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our Customer Service Diploma Level 3 Course certification has no expiry dates, although we do recommend that you renew them every 12 months. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Customer Service Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Customer Service Course is ideal for: Individuals aspiring to excel in customer service roles. Professionals seeking to enhance communication and problem-solving skills. Those working in retail, hospitality, or service-oriented sectors. Individuals aiming to improve their telephone and electronic customer service skills. Anyone looking to develop negotiation techniques and organisational skills. Requirements Learners do not require any prior qualifications to enrol on this Customer Service Course. You just need to have an interest in Customer Service Course. Career path After completing this Customer Service Course you will have a variety of careers to choose from. The following job sectors of Customer Service Course are: Customer Service Representative - £20K to 30K/year. Call Centre Operator - £18K to 25K/year. Retail Supervisor - £22K to 28K/year. Sales Support Coordinator - £24K to 32K/year. Administrative Assistant - £20K to 25K/year. Certificates Digital certificate Digital certificate - Included Once you've successfully completed your course, you will immediately be sent a FREE digital certificate. Hard copy certificate Hard copy certificate - Included Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK). For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

The Management Training & Leadership Courses Mini Bundle is where future leaders meet straightforward learning. With content covering Team Leader, Communication Skills, Coaching and Mentoring, Problem Solving, and Occupational Therapy, it’s designed to help you manage teams, guide people, and deal with the daily dramas that make management interesting. Whether you’re leading a project or just trying to get your team to answer emails on time, this bundle gives you tools that help without making things overly complex. From communication basics to mentoring approaches, it’s an easy route to growing into someone people trust to get things sorted (with only a mild caffeine dependency). Learning Outcomes: Manage team roles and responsibilities with better coordination. Apply effective verbal and written communication techniques. Support staff development through coaching and mentoring skills. Resolve issues through structured problem-solving processes. Understand key support concepts from occupational therapy. Improve leadership mindset with structured management methods. Who is this Course For: Team leaders seeking clearer communication and delegation skills. Supervisors managing people in remote or hybrid settings. Staff responsible for supporting others' growth and development. Individuals dealing with frequent workplace decision-making. Professionals working with vulnerable groups or support teams. Coordinators managing time, stress, and unexpected issues. Managers refining their problem-solving and people skills. Anyone unsure how to be “the responsible one” gracefully. Career Path: Team Leader – £28,500/year Line Manager – £31,000/year Mentoring Coordinator – £30,000/year Support Services Manager – £32,000/year Occupational Therapy Assistant – £25,500/year Project Supervisor – £30,000/year

Overview of Xero Accounting and Bookkeeping Online Join our Xero Accounting and Bookkeeping Online course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Xero Accounting and Bookkeeping Online course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Xero Accounting and Bookkeeping Online course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a quick look at the course content: This Xero Accounting and Bookkeeping Online Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Xero Accounting and Bookkeeping Online. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Xero Accounting and Bookkeeping Online course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Xero Accounting and Bookkeeping Online is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Disclaimer Please be aware that this Xero Accounting and Bookkeeping Online is not certified or endorsed by Xero. Completing this course will not grant you any Xero certificate, certification, or badge. However, you will receive a CPD QS certificate upon completion of the course. Requirements You don't need any educational qualification or experience to enrol in the Xero Accounting and Bookkeeping Online course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Xero Accounting and Bookkeeping Online Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Introduction Introduction 00:02:00 Getting Started Introduction - Getting Started 00:01:00 Signing up to Xero 00:04:00 Quick Tour of Xero 00:12:00 Initial Xero Settings 00:13:00 Chart of Accounts 00:14:00 Adding a Bank Account 00:08:00 Demo Company 00:04:00 Tracking Categories 00:07:00 Contacts 00:12:00 Invoices and Sales Introduction - Invoices and Sales 00:01:00 Sales Screens 00:04:00 Invoice Settings 00:13:00 Creating an Invoice 00:18:00 Repeating Invoices 00:07:00 Credit Notes 00:06:00 Quotes Settings 00:03:00 Creating Quotes 00:07:00 Other Invoicing Tasks 00:03:00 Sending Statements 00:03:00 Sales Reporting 00:05:00 Bills and Purchases Introduction - Bills and Purchases 00:01:00 Purchases Screens 00:04:00 Bill Settings 00:02:00 Creating a Bill 00:13:00 Repeating Bills 00:05:00 Credit Notes 00:06:00 Purchase Order Settings 00:02:00 Purchase Orders 00:08:00 Batch Payments 00:12:00 Other Billing Tasks 00:02:00 Sending Remittances 00:03:00 Sending Remittances 00:03:00 Purchases Reporting 00:05:00 Bank Accounts Introduction - Bank Accounts 00:01:00 Bank Accounts Screens 00:07:00 Automatic Matching 00:04:00 Reconciling Invoices 00:06:00 Reconciling Bills 00:03:00 Reconciling Spend Money 00:05:00 Reconciling Receive Money 00:04:00 Find and Match 00:04:00 Bank Rules 00:09:00 Cash Coding 00:03:00 Remove and Redo vs Unreconcile 00:04:00 Uploading Bank Transactions 00:07:00 Automatic Bank Feeds 00:06:00 Products and Services Introduction - Products and Services 00:01:00 Products and Services Screen 00:02:00 Adding Services 00:03:00 Adding Untracked Products 00:03:00 Adding Tracked Products 00:07:00 Fixed Assets Introduction - Fixed Assets 00:01:00 Fixed Assets Settings 00:06:00 Adding Assets from Bank Transactions 00:06:00 Adding Assets from Spend Money 00:05:00 Adding Assets from Bills 00:02:00 Depreciation 00:04:00 Payroll Introduction - Payroll 00:01:00 Payroll Settings 00:15:00 Adding Employees 00:18:00 Paying Employees 00:10:00 Payroll Filing 00:04:00 VAT Returns Introduction - VAT Returns 00:01:00 VAT Settings 00:02:00 VAT Returns - Manual Filing 00:06:00 VAT Returns - Digital Filing 00:06:00 Assignment Assignment - Xero Accounting and Bookkeeping Online 00:00:00 Recommended Materials Workbook - Xero Accounting and Bookkeeping Online 00:00:00

Explore ChatGPT, a cutting-edge world of AI content creation, with our comprehensive course. This meticulously curated program unravels the technology behind ChatGPT to practical applications in machine learning, social media, data analysis, and image generation. This course unveils new facets of AI to navigate this evolving landscape with prowess.

This course has been put together specifically for people working in the oil industry, to learn how to go about finding new work. The course covers the activities that you should do to best position yourself to find new work. How to identify the companies that most suit your skills, how to see what skills they might need in the future, how to build trust with the people there and how to approach them to optimise your chance of being successful.

Overview This Life Hack With Colour Psychology course will unlock your full potential and will show you how to excel in a career in Life Hack With Colour Psychology. So upskill now and reach your full potential. Everything you need to get started in Life Hack With Colour Psychology is available in this course. Learning and progressing are the hallmarks of personal development. This Life Hack With Colour Psychology will quickly teach you the must-have skills needed to start in the relevant industry. In This Life Hack With Colour Psychology Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Color Psychology skills to help you advance your career. Acquire a comprehensive understanding of various Color Psychology topics and tips from industry experts. Learn in-demand Color Psychology skills that are in high demand among UK employers, which will help you to kickstart your career. This Life Hack With Colour Psychology course covers everything you must know to stand against the tough competition in the Life Hack With Colour Psychology field.  The future is truly yours to seize with this Life Hack With Colour Psychology. Enrol today and complete the course to achieve a Life Hack With Colour Psychology certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Life Hack With Colour Psychology course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Life Hack With Colour Psychology course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate.  Certificate of Achievement Upon successfully completing the Life Hack With Colour Psychology course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Life Hack With Colour Psychology is suitable for anyone aspiring to start a career in Life Hack With Colour Psychology; even if you are new to this and have no prior knowledge on Life Hack With Colour Psychology, this course is going to be very easy for you to understand.  And if you are already working in the Life Hack With Colour Psychology field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  Taking this Life Hack With Colour Psychology course is a win-win for you in all aspects.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Life Hack With Colour Psychology course has no prerequisite.  You don't need any educational qualification or experience to enrol in the Life Hack With Colour Psychology course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Life Hack With Colour Psychology course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Unit 01: Welcome to Lifehacking with Color Psychology Introduction: Use Color to Ramp up Your Influence 00:03:00 What Is Color and How Can It Affect You? 00:03:00 Unit 02: Taste the Rainbow: The Warm Colors Red: Warning. -This Lecture Is Not For People With High Blood Pressure! 00:06:00 Orange: Use This Color Trick to Be More Productive At Work 00:03:00 Yellow: Could This Color Be Disturbing the Peace at Home? 00:05:00 Unit 03: Cool Like That: The Cool Colors Green: Your Best Friend on a Busy Tuesday at Work 00:06:00 Blue: This Power Color Can Help Get You the Vote or the Job. 00:07:00 Purple: A Go-To Color for Gurus 00:03:00 Unit 04: The Big Crayon Box: "Special" Colors Brown and Tan: The Best Colors to Help Salvage Your Reputation. 00:07:00 Silver and Gray: For Modern People Only 00:02:00 White: How to Make Your Website More Professional. 00:04:00 Black: Learn why this Color is Best Kept OUT of the Classroom. 00:05:00 Pink: How This Color Will Help Your Sports Team Win Again and Again. 00:04:00 Unit 05: Putting It All Together Case Study #1: Influence the Audience's Mood through Color in Film/Animation 00:08:00 Case Study #2: What I Wore to my Last Job Interview 00:08:00 Case Study #3: How to Use Color Psychology to Boost Your Website (New Site) 00:13:00 Unit 06: Updates, Extras, and Goodies Thank You for Taking This Course. 00:01:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Animation for Beginners will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Animation for Beginners will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Animation for Beginners and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Animation for Beginners is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Animation for Beginners. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Animation for Beginners will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum INTRODUCTION Introduction 00:02:00 THE 12 PRINCIPLES OF ANIMATION Introduction of the 12 Principles of Animation 00:02:00 Squash and Stretch 00:03:00 Ease In and Ease Out 00:02:00 Timing 00:02:00 Anticipation 00:04:00 Follow Through and Overlapping Action 00:02:00 Exaggeration 00:02:00 Arcs 00:04:00 Secondary Action 00:02:00 Pose to Pose and Straight Ahead 00:02:00 Appeal 00:01:00 Staging 00:01:00 Solid Drawing 00:01:00 JUMPING ELEPHANT Jumping Elephant Part 1 00:15:00 Jumping Elephant Part 2 00:18:00 WALKCYCLE Introduction 00:10:00 Overview of The App Flippa Clip 00:05:00 Walkcycle of Cartoony Elephant - Part 1 00:23:00 Walkcycle of Cartoony Elephant - Part 2, Overlapping Action 00:07:00 Walkcycle of Cartoony Elephant - Part 3, Adding The Ears 00:06:00 Walkcycle of Cartoony Elephant - Part 4, Outlines 00:15:00 Walkcycle of Cartoony Elephant - Part 5, Clean up 00:06:00 Walkcycle of Cartoony Elephant - Part 6, Adding the eyes 00:08:00 Walkcycle of Cartoony Elephant - Part 7, Adding the Pupils 00:04:00 Walkcycle of Cartoony Elephant - Part 8, Coloring 00:06:00 Walkcycle of Cartoony Elephant - Part 9, Adding Shadows 00:16:00 Walkcycle of Cartoony Elephant - Part 10, Adding Background 00:14:00 Walkcycle of Cartoony Elephant - Part 11, Coloring the Background 00:15:00 RUNCYCLE Runcycle - INTRODUCTION 00:05:00 RunCycle of a Cartoony Bunny - Part 1, Draw the frames 00:17:00 RunCycle of a Cartoony Bunny - Part 2, Refining the Drawings 00:11:00 RunCycle of a Cartoony Bunny - Part 3, Adding the Ears 00:07:00 RunCycle of a Cartoony Bunny - Part 4, Front Run 00:28:00 RunCycle of a Cartoony Bunny - Part 5, Adding the Facials 00:08:00 DIALOGUE Dialogue - Drawing Thumbnails 00:05:00 Dialogue - Timing the Key Poses 00:21:00 Dialogue - Polishing the Animation 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Deepen your knowledge and understanding of the oil and gas industry through the Oil and Gas Industry Level 2 course. Whether you want to pursue a career in these industries or wish to invest in oil or gas, this course will come in handy. From the Oil and Gas Industry Level 2 course, you will learn about the core principles and characteristics of the oil and gas industry. The easy to follow modules will help you develop a clear understanding of energy resources. You will also receive detailed lessons on energy consumption forecasts. This course will provide you with deep insight into the process of oil and gas production. In addition, you will get introduced to the financial aspects of these industries. This Oil and Gas Industry Level 2 course is the perfect training ground for aspiring professionals in the oil and gas industry. So, if you are one of them, enrol on the course and start preparing for a promising career. Learning Objectives Learn about the essential characteristics of the oil industry Enrich our knowledge of energy resources Develop your skills in energy consumption forecast Understand the basic principles of oil and gas production Familiarise yourself with the facts and figures of the oil and gas industry Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Oil and Gas Industry Level 2 course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Oil and Gas Industry Level 2 course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path Upon successfully completing the Oil and Gas Industry Level 2 course, learners can progress to a more advanced program from our course list. Career opportunities in this field include freelancing or working in-house, within a range of professional settings, with the opportunity to earn a high salary. Related professions in this industry include: Refinery operators Refinery technicians Business Owners Investor Course Curriculum Module 01: About the Course Introduction 00:02:00 Module 02 Oil in Our Economic Life Oil in our economic life: Introduction 00:02:00 The role of oil in our economic life 00:03:00 Module 03: The Characteristics of the Oil Industry Centers of production and demand 00:02:00 Exploration risks 00:01:00 The importance of capital investment 00:03:00 Associations between companies 00:01:00 The concentration of production 00:01:00 Module 04: A Brief History of the Oil Industry and Petroleum Refining The beginnings of the oil industry 00:04:00 The Rockefeller era 00:05:00 The development of the oil industry 00:02:00 The world oil order before 1960 00:02:00 The formation of the OPEC and the 2 oil shocks 00:07:00 The consequences of the 2 oil shocks 00:03:00 The 1986 oil counter shock 00:05:00 The Gulf Crisis 00:02:00 The current situation 00:06:00 Module 05: Energy, Oil and Economic Development Energy equivalence 00:05:00 The world energy balance 00:04:00 Regional energy balances 00:01:00 Energy consumption and wealth 00:03:00 Energy consumption and price 00:02:00 Module 06: Energy Consumption Forecast Energy consumption forecast 00:06:00 Module 07: Energy Resources Energy resources 00:06:00 Module 08: Production of Oil and Gas The historical development 00:05:00 The current position 00:03:00 Future prospects 00:01:00 The production of natural gas 00:02:00 Module 09: The Players of the Oil Scene The consuming countries 00:04:00 OPEC 00:07:00 The major oil companies 00:09:00 Module 10: Investments Facts and figures 00:03:00 Module 11: Profitability Facts and figures 00:02:00 Module 12: Conclusion Conclusion 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Growing With an Entrepreneurial Mindset course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Growing With an Entrepreneurial Mindset course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Growing With an Entrepreneurial Mindset and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Growing With an Entrepreneurial Mindset course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Growing With an Entrepreneurial Mindset course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Growing With an Entrepreneurial Mindset will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Introduction to Entrepreneur Mindset Masterclass Introduction 00:08:00 Module 01: Importance of an Entrepreneural Mindset Importance of an Entrepreneural Mindset 00:04:00 Discipline 00:04:00 Customer Focused 00:04:00 Open Minded 00:04:00 Strong People Skills 00:04:00 Leadership 00:05:00 Module 02: Thinking like an Entrepreneur Thinking Like An Entrepreneur 00:04:00 Decisiveness 00:04:00 Confidence 00:05:00 Accountability 00:04:00 Resilience 00:05:00 Humility 00:05:00 Module 03: Growing With an Entrepreneural Mindset Growing With An Entrepreneurial Mindset 00:03:00 Revisit Your Vision On A Daily Basis 00:05:00 Put Yourself In Challenging Situations 00:05:00 Read On A Daily Basis 00:04:00 Approach Problems From All Sides 00:04:00 Always Be In Motion: Provide Value 00:04:00 Module 04: Characteristics of Entrepreneural Mindset Characteristics of Entrepreneurial Mindset 00:04:00 Focus on Providing Value Instead of Creating Wealth 00:04:00 Long-term vision 00:04:00 Understanding the Power of Habits and Small Wins 00:05:00 Time Management and Prioritization 00:04:00 Money Management 00:04:00 Module 05: Achieve Entrepreneural Freedom Achieve Entrepreneurial Freedom 00:04:00 Acquire a Skill you Love 00:04:00 Create Things and Be Prepared to Fail (a lot) 4 00:04:00 Make big Asks 00:03:00 Network, network, network - but how 00:03:00 Always Be Selling 00:03:00 Module 06: Essential Parts of an Entrepreneural Mindset Essential Parts of An Entrepreneurial Mindset 00:03:00 Passion First 00:04:00 Everything is Possible 00:04:00 100% Accountable 00:03:00 We Are Connected 00:04:00 The Time is Now 00:03:00 Module 07: Conclusion Review 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Mastering Listening Skills course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Mastering Listening Skills course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Mastering Listening Skills and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Mastering Listening Skills course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Mastering Listening Skills course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Mastering Listening Skills will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: What are Good Listening Skills? Introduction 00:06:00 Module 02: Difference between Active and Passive Listening What are Good Listening Skills? 00:04:00 Pay Attention 00:03:00 Show That You're Listening 00:04:00 Provide Feedback 00:04:00 Defer Judgment 00:04:00 Respond Appropriately 00:04:00 Introduction to Mastering Listening Skills Difference Between Active and Passive Listening 00:04:00 What is Active Listening 00:04:00 What is Passive Listening? 00:04:00 How Non-verbal Cues Are a Part of Listening 00:04:00 Verbal Ques for Active Listening 00:04:00 How to Really Listen to Someone 00:05:00 Module 03: Difference between Listening and Hearing Difference between Listening and hearing 00:04:00 Reasons We Hear What We Want To Hear 00:04:00 We Only Hear What We Want to Hear 00:05:00 Are You Really Listening, or Just Waiting to Talk? 00:05:00 How to Really Listen to Someone 00:05:00 Module 04: Ways to Improve Your Listening Skills Ways to Improve Your Listening Skills 00:04:00 Demonstrate Your Listening Skills By Paraphrasing 00:04:00 Make Consistent Eye Contact 00:04:00 Ask Open Ended Questions 00:04:00 Show You're A Good Listener By Nodding 00:03:00 Listen To Understand 00:04:00 Module 05: Types of Listening Types of Listening 00:03:00 Appreciative Listening 00:04:00 Empathic Listening 00:03:00 Comprehensive Listening 00:05:00 Discerning Listening 00:04:00 Evaluative Listening 00:04:00 Module 06: Benefits of Good Listening Skills Benefits of Good Listening Skills 00:04:00 You Become a Better Student 00:04:00 You Become a Better Friend 00:03:00 People Will Perceive You as Intelligent and Perceptive 00:03:00 Help Your Public Speaking 00:04:00 Benefits of Listening 00:04:00 Module 07: Conclusion Review 00:04:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00