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5276 Courses delivered Online

Networking Skills Course - CPD Accredited

By Training Tale

Networking Skills: Networking Skills Course Online Many people avoid or are afraid of networking in business. Whether you do not have the time, do not see the point, or are too shy to talk to new people, this Networking Skills: Networking Skills Course will help you understand why networking is important in business and teach you the essential skills to get started. Networking Skills: Networking Skills Course is not a difficult process; with a little practice and knowledge, you can boost your confidence, prepare for a networking event, hold a successful conversation, and maintain a mutually beneficial network of connections. The Networking Skills: Networking Skills Course covers basic knowledge of networking and gradually shares expertise. This Networking Skills: Networking Skills Course will provide you with a comprehensive understanding of networking, including key concepts, strategies for using it. You will also learn how to successfully start, carry and end a conversation. Special Offers of this Networking Skills: Networking Skills Course This Networking Skills: Networking Skills Course includes a FREE PDF Certificate. Lifetime access to this Networking Skills: Networking Skills Course Instant access to this Networking Skills: Networking Skills Course Get FREE Tutor Support from Monday to Friday in this Networking Skills: Networking Skills Course Main Course: Networking Skills Course Courses with Networking Skills: Networking Skills Course Course 01: Level 4 Time Management Course Course 02: Level 5 Proofreading & Copy Editing Course 03: Level 5 Negotiation Skills Course [ Note: Free PDF certificate as soon as completing the Networking Skills: Networking Skills Course] Networking Skills: Networking Skills Course Online Industry Experts Designed this Networking Skills: Networking Skills Course into 04 detailed modules. Course Curriculum of Networking Skills Course Module 01: An Overview of Networking Module 02: Preparing to Network Module 03: Overall Process of a Conversation Module 04: Following Up Connections Assessment Method of Networking Skills Course After completing each module of the Networking Skills: Networking Skills Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Networking Skills Course After completing the MCQ/Assignment assessment for this Networking Skills: Networking Skills Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Networking Skills: Networking Skills Course Online Networking Skills: Networking Skills Course is ideal for anyone who wants to learn more about how to network successfully. Requirements Networking Skills: Networking Skills Course Online Students who intend to enrol in this Networking Skills: Networking Skills Course must meet the following requirements: Networking Skills: Good command of the English language Networking Skills: Must be vivacious and self-driven. Networking Skills: Basic computer knowledge Networking Skills: A minimum of 16 years of age is required. Career path Networking Skills: Networking Skills Course Online Certificates Certificate of completion Digital certificate - Included

Networking Skills Course - CPD Accredited
Delivered Online On Demand22 hours
£12

Criminology and Profiling

By Training Tale

Criminology and Profiling Online Training Crimes and other wrongdoing are unavoidable in human societies. As a result, the science of crime, known as criminology, has evolved to investigate and explain the real motives and causes of crimes, as well as how to deal with various crimes. This Level 5 Diploma in Criminology and Profiling is designed to provide you a solid understanding of criminology and the world of crime. This Criminology and Profiling will take you through the various aspects of criminal science. To deal with crimes, you'll learn about crime scenes and criminal psychology. You'll also learn about forensic science and the stages of profiling. This course will teach you about criminal and offender profiling, as well as victimology. You will also learn about the criminal justice system in England and Wales. Main Course: Criminology and Profiling GIFT COURSES: Course 01: Level 2 Youth Work Certificate Course 02: Dealing with Difficult People Why choose this Criminology and Profiling course from us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Criminology and Profiling course. [ Note: Free PDF certificate as soon as completing the Criminology and Profiling course] Criminology and Profiling Course curriculum about Criminology and Profiling Module 1: Criminology and Profiling Module 2: Types of Crime Module 3: Introduction to Violent Crimes Module 4: How to Create Crime Scene Module 5: How to Deal with Crime Module 6: Criminal Psychology Module 7: Introduction to Forensic Science Module 8: Stages of Profiling Module 9: Criminal Profiling: Science and Metacognition Module 10: Offender Profiling Module 11: Victimology Module 12: The Criminal Justice System in England and Wales Assessment Method After completing each module of this Criminology and Profiling Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification After completing the MCQ/Assignment assessment for this Criminology and Profiling Course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Criminology and Profiling This Criminology and Profiling course is ideal for those who are interested in learning about criminology and profiling and pursuing a career in these fields. Requirements Criminology and Profiling There are no specific requirements for this Criminology and Profiling Course because it does not require any advanced knowledge or skills. Career path Criminology and Profiling After completing this Criminology and Profiling course, you may able to pursue a variety of promising career opportunities, such as: Detectives. Crime Journalists. Crime Reporters. Lawyers. Psychologists and Counsellors.

Criminology and Profiling
Delivered Online On Demand8 hours
£12

Enhancing Customer Experiences

By Compliance Central

Are you looking to enhance your Enhancing Customer Experiences skills? If yes, then you have come to the right place. Our comprehensive course on Enhancing Customer Experiences will assist you in producing the best possible outcome by mastering the Enhancing Customer Experiences skills. The Enhancing Customer Experiences is for those who want to be successful. In the Enhancing Customer Experiences, you will learn the essential knowledge needed to become well versed in Enhancing Customer Experiences. Our Enhancing Customer Experiences starts with the basics of Enhancing Customer Experiences and gradually progresses towards advanced topics. Therefore, each lesson of this Enhancing Customer Experiences is intuitive and easy to understand. Why would you choose the Enhancing Customer Experiences from Compliance Central: Lifetime access to Enhancing Customer Experiences materials Full tutor support is available from Monday to Friday with the Enhancing Customer Experiences Learn Enhancing Customer Experiences skills at your own pace from the comfort of your home Gain a complete understanding of Enhancing Customer Experiences Accessible, informative Enhancing Customer Experiences learning modules designed by expert instructors Get 24/7 help or advice from our email and live chat teams with the Enhancing Customer Experiences bundle Study Enhancing Customer Experiences in your own time through your computer, tablet or mobile device. A 100% learning satisfaction guarantee with your Enhancing Customer Experiences Improve your chance of gaining in demand skills and better earning potential by completing the Enhancing Customer Experiences Learn at your own pace from the comfort of your home, as the rich learning materials of this course are accessible from any place at any time. The curriculums are divided into tiny bite-sized modules by industry specialists. And you will get answers to all your queries from our experts. Enhancing Customer Experiences Curriculum Summary: Importance of Enhancing Customer Experiences Service Assistant Providing 'Concierge' Level Of Service The 5 Tenets Of Total Quality Management How To Boost Customer Satisfaction How To Avoid The 10 Deadly Sins Of Enhancing Customer Experiences! More Money - Through Customer Retention Dealing With Difficult Customers CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Enhancing Customer Experiences helps aspiring professionals who want to obtain the knowledge and familiarise themselves with the skillsets to pursue a career in Enhancing Customer Experiences. It is also great for professionals who are already working in Enhancing Customer Experiences and want to get promoted at work. Requirements To enrol in this Enhancing Customer Experiences, all you need is a basic understanding of the English Language and an internet connection. Career path The Enhancing Customer Experiences will enhance your knowledge and improve your confidence in exploring opportunities in various sectors related to Enhancing Customer Experiences. Certificates CPD Accredited Certificate of Completion Free Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Certificate of Completion Free Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Enhancing Customer Experiences
Delivered Online On Demand2 hours
£12

Development : Personal Development

By Training Tale

Development : Personal Development Online One of the few things that every organisation has in common is a complete dependence on capable leadership. Without talented leadership, the workforce and the entire business cannot reach their full potential. Management and leadership are two different concepts that are intrinsically connected. A strategic combination of Personal Development and Organisational Development is required for an organisation to perform at its best. Mastering the art of effective delegation, instruction, and supervision is one thing. It's something else to inspire a workforce to achieve more by setting an example. To become a talented manager and an inspiring leader means having extraordinary career opportunities all over the world. This Personal Development course will help candidates in taking the most important step in their lifelong career journey. Taking on a leadership role for the first time can be both exciting and intimidating. Taking charge of a team or business of any size means taking on much more responsibility and accountability. This Personal Development course will assist candidates in dealing with the various challenges that come with entry-level leadership positions in an organisation. By the end of this Personal Development course, candidates will have the skills, knowledge, and confidence to take on a leadership role for the first time. Enrol today and take the first important step toward the leadership career you know you're capable of! >> Main Course: Personal Development >> Free Courses Course 01: Level 5 Negotiation Skills Course Course 02: Anger Management Course 03: Dealing with Difficult People [ Note: Free PDF certificate as soon as completing the Personal Development course ] Development : Personal Development Detailed Course Curriculum of Personal Development Module 1: Personal Effectiveness and Productivity Module 2: Building Block of A Good Organisational System Module 3: Prioritise Your Time Module 4: Assertiveness and Self Confidence Module 5: Developing Corporate Behaviour Module 6: Managing Workplace Stress Module 7: Strategies for Anger Management Module 8: Understanding Body Language Module 9: Developing Creativity Module 10: Developing Communication Skills Module 11: Developing Research Skills Module 12: Developing Your Executive Presence Assessment Method of Development : Personal Development After completing each module of the Personal Development Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Development : Personal Development After completing the MCQ/Assignment assessment for this Personal Development course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Development : Personal Development This Personal Development course is suitable for anyone who is dedicated to their professional development. Requirements Development : Personal Development There are no specific requirements for this Personal Development course because it does not require any advanced knowledge or skills. Career path Development : Personal Development This Level 5 Diploma in Personal Development could be the key to the leadership career of your dreams. Certificates Certificate of completion Digital certificate - Included

Development : Personal Development
Delivered Online On Demand20 hours
£12

Train the Trainer - Course

By Training Tale

Train the Trainer - Course Online Training, in broad terms, is the process of teaching someone or a group of people to do something new or better. However, for the professional trainer, effective and efficient training entails far more than this. The purpose of this Train the Trainer - Course is to introduce the skills, knowledge, and character traits that are at the heart of effective training. Effective training requires far more than simply presenting candidates with new ideas and expecting them to respond appropriately. The effective trainer is a charismatic and inspirational leader who naturally develops trust and respect in delegates. Through this Train the Trainer - Course you will learn how to identify and respond to individual candidates' unique needs, engage even the most difficult audiences, and become a confident communicator. Learn about the art of effective performance management, the value of conflict resolution skills, and a detailed breakdown of the effective workshop planning process. Courses You will Get in this Train the Trainer - Course Bundle Course 01: Train the Trainer Course 02: Teaching Assistant Course 03: Life Coaching [ Note: Free PDF certificate as soon as completing the Train the Trainer - Course] Train the Trainer - Course Detailed course curriculum of Train the Trainer - Course Module 01: Assessing Needs Module 02: Understanding Adult Learners Module 03: Training Styles Module 04: Understanding Today's Learner Module 05: Writing Instructional Objectives Module 06: Writing an Instructional Plan Module 07: Selecting, Designing, and Developing Active-Training Methods Module 08: Delivering Training Module 09: Using Visual Aids Module 10: Working with Groups Module 11: Using Creativity Module 12: Evaluating Training Module 13: Training Across Cultures Module 14: Storytelling as a Training Technique Module 15: Using Technology in Training Module 16: Training On the Job Module 17: Training During Tough Times Module 18: The Business of Consulting: Internal and External Assessment Method of Train the Trainer - Course After completing each module of the Train the Trainer - Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Train the Trainer - Course After completing the MCQ/Assignment assessment for this Train the Trainer - course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Train the Trainer - Course This Train the Trainer - Course is ideal for both existing and future trainers, as well as business owners, managers, human resources personnel, and anyone involved in employee training or development. Requirements Train the Trainer - Course There are no specific requirements for this Train the Trainer - Course because it does not require any advanced knowledge or skills. Career path Train the Trainer - Course The knowledge you will gain through this Train the Trainer - Course may lead you to a variety of career opportunities. Such as: Trainer Learning Consultant Curriculum Developer Skills Trainer Crew Trainer Training Coordinator Training Instructor Certificates Certificate of completion Digital certificate - Included

Train the Trainer - Course
Delivered Online On Demand15 hours
£12

Teaching Assistant Level 3 Diploma

By The Teachers Training

The Teaching Assistant Level 3 Diploma course equips individuals with the knowledge and skills necessary to excel in a support role within educational settings. Covering topics such as classroom management, child development, and effective teaching strategies, this comprehensive program prepares teaching assistants to make a positive impact in classrooms and support the learning journey of students.

Teaching Assistant Level 3 Diploma
Delivered Online On Demand5 hours
£15

Handling challenging conversations

By Underscore Group

Learn the skills, knowledge and have the confidence to tackle difficult conversations in a productive way. Course overview Duration: 1 day (6.5 hours) Do you worry about how to give negative feedback or deal with performance issues? Are you concerned about giving bad news? This workshop is designed to give you the skills, knowledge and confidence to tackle these scenarios in a productive way. If you are a people manager, team leader or supervisor looking to make those challenging conversations less stressful and more effective, this workshop is for you. Lots of practical sessions will ensure you have the opportunity to relate your learning to your real life work situations. The one day session will use professional actors in the afternoon so that you can practice handling real-life challenging conversations. Objectives By the end of the course you will be able to: Deal with a wide range of challenging conversations Describe the preferred behavioural style for giving feedback State the most appropriate influencing technique to use in your situations Explain how to give successful constructive feedback Content What are challenging conversations What type of challenging conversations occur? Why do we find them challenging? Communication Practical exercise to demonstrate and act as a refresher of the fundamentals of communication Barriers to communication especially in a difficult discussion Choosing the right behavioural style Refresher of assertiveness and why it is important in this context Practical exercise demonstrating how behaviour breeds behaviour, and the impact of choosing an inappropriate style Steps to using assertive behaviour Influencing Cialdini’s model for influence How to use influencing techniques in handling challenging conversations Practical application Feedback Understanding feedback – positive vs. negative Using the ABCBC model for feedback Using the basics of emotional intelligence to give effective feedback Practical application Practical Activities Professional actors will work with you in small groups in the afternoon to practice real-life challenging conversations.

Handling challenging conversations
Delivered in Horsham or OnlineFlexible Dates
Price on Enquiry

Advanced Diploma in Customer Service

5.0(1)

By Course Gate

This Advanced Diploma in Customer Service aims to teach the necessary requirements of those working in a business who work closely with clients so that the care they provide is to the highest standard. It is also for learners whose job role requires them to deliver continually improving service to customers With this course you will gain a valuable understanding of a range of technical skills and behaviours in communicating with customers, resolving customer service problems and supporting service improvements. Also, learn how to deal with difficult customers and also connect with your customers online. Develop an advanced set of skills and hone knowledge that can be applied in any sector or organisation type.  Who is this course for? Advanced Diploma in Customer Service is suitable for anyone who want to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Advanced Diploma in Customer Service is open to all from all academic backgrounds and there is no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Customer Service Module One - Getting Started 00:30:00 Module Two - Who We Are and What We Do 01:00:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Customer Service 00:20:00 Final Exam Final Exam- Advanced Diploma in Customer Service 00:20:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Advanced Diploma in Customer Service
Delivered Online On Demand14 hours 35 minutes
£11.99

Sales Communication Diploma

4.3(43)

By John Academy

Sales Talk? Communication with customers? Learn the secrets to successful communication for sales and more in this course! Description: Mastering the art of communication in sales industry is extremely important but it becomes difficult if you are not willing to learn it systematically in an appropriate manner. It is immensely important to communicate with your customers effectively as it is your key to success and greater revenue. Attracting more people to yourself or to your business will become easier if you are willing to learn the secrets of how to communicate successfully. This course outlines and explains the effective techniques and methods of how to excel the sales communication skills to grow your business and get more revenue.  This course will equip you with the appropriate sales communication skills to have a better relationship with your customers and it will surely help you increase your sales. Learn the important strategies of the business industry to expand your commercial, social network.  Who is the course for? Employees of the sales industry and other businessmen who want to learn how to communicate effectively with their customers and potential clients. People who have an interest in finding better ways of commercial and social communication. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path Sales Communication Diploma will be very beneficial and helpful, especially to the following careers: Sales Executive Marketing Executive Marketing and Promotions Specialists Marketing Managers Sales Managers Sales and Promotions Specialists Top Executives. Chapter 1 Communication Basics 00:30:00 Chapter 2 The Importance Of Self Esteem 00:30:00 Chapter 3 Oral Communication Strategies 00:30:00 Chapter 4 Written Communication Techniques 00:30:00 Chapter 5 The Importance Of Body Language 00:30:00 Chapter 6 Public Speaking Tips 00:30:00 Chapter 7 How Bad Communication Damages Your Business 00:30:00 Reference Book Marketing Communications 00:00:00 Mock Exam Mock Exam- Sales Communication Diploma 00:20:00 Final Exam Final Exam- Sales Communication Diploma 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Sales Communication Diploma
Delivered Online On Demand4 hours 10 minutes
£25

Diabetes Awareness Course

4.3(43)

By John Academy

Description: Diabetes is as of now a genuinely difficult therapeutic condition. Get all the information you require here. You'll find everything you have to think about diet, exercise, rest and stress management to turn around your diabetes and recover your well-being naturally. In this course, vital parts of diabetes are canvassed in detail. The course starts by characterizing what diabetes is, and lists the three sorts of diabetes and valuable insights about it. It also describes various other aspects, for example, side effects and symptoms that are related with the malady and how diabetes can be analyzed and anticipated. At last, the course portrays how a patient can live with diabetes and how family, companions, and associates can adapt to and support a person with diabetes. Who is the course for? People who are involved in diabetes management. Care workers. Care home managers. Healthcare professionals without specialist knowledge i.e. practice nurses as part of their continuous professional development (CPD). Healthcare assistants. People who work with people with diabetes. Individuals with diabetes and are interested to know more about the disease. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Diabetes Awareness Course is a useful qualification to possess, and would be beneficial for the following professionals: Diabetes educator. Healthcare professional. Social worker. Lecturer. Coaches. Dietician. Chapter 01 What Is Diabetes Nutrition 01:00:00 Chapter 02 Diabetes Meal Plan & Nutrition 00:15:00 Chapter 03 Beginning Meal 00:30:00 Chapter 04 Avoid Sugar 00:15:00 Chapter 05 Dining Out For Diabetics 00:15:00 Chapter 06 Natural Remedy To Control Sugar Levels 00:15:00 Chapter 07 Fresh Vegetables And Fruits For Diabetics 00:15:00 Mock Exam Mock Exam- Diabetes Awareness Course 00:20:00 Final Exam Final Exam- Diabetes Awareness Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Diabetes Awareness Course
Delivered Online On Demand3 hours 25 minutes
£22