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This Pareto analysis masterclass is filled with practical knowledge and easy-to-follow steps to guide you in creating your first Pareto analysis. After completing this Pareto analysis masterclass, you will be able to master the ability to look at those vital few root causes that are impacting your business process. Thus, you will be able to build efficiency, improve productivity, reduce idle time, reduce cost, and systematically improve customer satisfaction.

Start your freelancing career by becoming a skilled web designer and developer with the Diploma in Freelancing for Designers and Developers course. Freelancing has to become a buzzword in today's world. However, many faces some common problems and mistakes while taking freelancing as their career. The course explains the common errors in freelancing and guides you how to start your freelancing career and how to establish a solid foundation in the field. You will learn the techniques of writing a compelling CV for the job posts and the secret techniques for creating an excellent freelancing profile that will guarantee jobs. The course also covers the procedures for setting hourly rates, how to attend the competition, checking freelancing system, browse categories, freelancing job sites, the productivity app for freelancers, and more. By studying the course, you will be confident enough to draw your first line in freelancing. What Will I Learn? Avoid all Freelancing Career mistakes Get out the Freelance competition Learn how to create great Freelance Profile that guarantees jobs Charge more to your Freelance clients Learn how to win your Client's trust How to cheat the Freelance system if you are stuck? How to set high hourly rates in Freelance Profile? Learn about 8+ Categories of Freelance Job Websites Learn about 65+ Freelance Job Websites to search jobs Use 20+ Modern Productivity Apps for Freelancers Requirements Prepare to get ahead of others Freelancers Just get Pen and Paper to write valuable tips on Freelancing Module: 01 Level Of Skills Updated 00:10:00 Communication Skills 00:08:00 Speed Of Response FREE 00:09:00 Presenting Your Work 00:06:00 Professional Behavior 00:06:00 Proper-deliverables FREE 00:10:00 Awards and certifications 00:05:00 Breadth Of Skills Skillsets FREE 00:11:00 Why Specialist 00:03:00 Module: 02 Freelance Accepting Projects 00:08:00 Pricing Yourself 00:06:00 Time Manage for Freelancers 00:08:00 Freelance Portfolio 00:09:00 Work Life Balance 00:08:00 No Job Season 00:05:00 Module: 03 Writing Job Application 00:05:00 Job Selection 00:08:00 Job Application Automation 00:05:00 Choosing Right Client 00:10:00 Building Trust With Clients 00:05:00 Pricing Strategies 00:10:00 Winning Proposals 00:10:00 Freelancer Profile 00:11:00 Win-clients-with perfect cover letter 00:06:00 How To Communicate better with clients-new 00:02:00 Module: 04 Categories Of Freelance Websites 00:07:00 Most Popular Freelance Websites 00:08:00 Gigs Websites 00:03:00 Competition Websites 00:03:00 Craiglist 00:03:00 Job Boards 00:03:00 Startup Jobs 00:05:00 Small Task Websites 00:03:00 Cheating The Freelance System 00:06:00 Module: 05 Invoicing Apps 00:12:00 Time Tracking Mac Only Improved 00:07:00 Collaboration Apps 00:15:00 Video Conferencing Tools 00:04:00 Productivity Apps 00:07:00 Time Tracking Apps 00:17:00 Course Certification

Duration 1 Days 6 CPD hours This course is intended for This course is designed for business users, educators, students, and knowledge workers in a variety of roles and fields who want to be able to use the apps included in Google Workspace to create and manage various types of files and communicate and collaborate with colleagues. Overview In this course, you will use the various apps included in Google Workspace to work productively as part of a team. You will: Navigate the Google Workspace environment and use Gmail to send and manage email correspondence. Manage schedules using Google Calendar™. Communicate with colleagues over text, voice, and video using Google Chat and Google Meet. Store and share files using Google Drive. Collaborate on documents using Google Docs, Google Slides™, and Google Keep™. Collaborate on data using Google Sheets and Google Forms™. Collaborate on websites using Google Sites™. The core productivity apps that make up the Google Workspace? suite enable users to work together on a variety of projects and tasks across many different industries and job roles. This course will teach you how to work efficiently and effectively in apps like Gmail?, Google Drive?, Google Docs?, Google Sheets?, Google Meet?, Google Chat?, and more?all while participating in a collaborative team environment. Lesson 1: Getting Started with Google Workspace Topic A: Navigate Google Workspace Topic B: Send and Manage Email Using Gmail Lesson 2: Managing Schedules Using Google Calendar Topic A: Create and Manage Events Topic B: Customize Calendars Topic C: Create and Share Calendars Topic D: Create and Manage Tasks Lesson 3: Communicating Using Google Chat and Google Meet Topic A: Chat Using Google Chat Topic B: Participate in Meetings Using Google Meet Lesson 4: Storing and Sharing Files Using Google Drive Topic A: Add Files and Folders Topic B: Manage Files and Folders Lesson 5: Collaborating on Documents Using Docs, Slides, and Keep Topic A: Create and Edit Documents Using Google Docs Topic B: Design Presentations Using Google Slides Topic C: Take Notes Using Google Keep Lesson 6: Collaborating on Data Using Sheets and Forms Topic A: Create and Manage Spreadsheets Using Google Sheets Topic B: Design Surveys Using Google Forms Lesson 7: Collaborating on Websites Using Sites Topic A: Create and Edit Sites Topic B: Share and Publish Sites Additional course details: Nexus Humans Google WorkSpace training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Google WorkSpace course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview By enroling in Medical Receptionist & Record keeping, you can kickstart your vibrant career and strengthen your profound knowledge. You can learn everything you need to know about the topic. The Medical Receptionist & Record keeping course includes all of the most recent information to keep you abreast of the employment market and prepare you for your future. The curriculum for this excellent Medical Receptionist & Record keeping course includes modules at all skill levels, from beginner to expert. You will have the productivity necessary to succeed in your organisation once you have completed our Medical Receptionist & Record keeping Program. So enrol in our Medical Receptionist & Record keeping course right away if you're keen to envision yourself in a rewarding career. Description Enroling in this Medical Receptionist & Record keeping course can improve your Medical Receptionist & Record keeping perspective, regardless of your skill levels in the Medical Receptionist & Record keeping topics you want to master. If you're already a Medical Receptionist & Record keeping expert, this peek under the hood will provide you with suggestions for accelerating your learning, including advanced Medical Receptionist & Record keeping insights that will help you make the most of your time. This Medical Receptionist & Record keeping course will act as a guide for you if you've ever wished to excel at Medical Receptionist & Record keeping. Why Choose Us? This course is accredited by the CPD Quality Standards. Lifetime access to the whole collection of the learning materials. Online test with immediate results. Enroling in the course has no additional cost. You can study and complete the course at your own pace. Study for the course using any internet-connected device, such as a computer, tablet, or mobile device. Will I Receive A Certificate Of Completion? Upon successful completion, you will qualify for the UK and internationally-recognised CPD certificate and you can choose to make your achievement formal by obtaining your PDF Certificate at a cost of £4.99 and Hardcopy Certificate for £9.99. Who Is This Course For? This Medical Receptionist & Record keeping course is a great place to start if you're looking to start a new career in Medical Receptionist & Record keeping field. This training is for anyone interested in gaining in-demand Medical Receptionist & Record keeping proficiency to help launch a career or their business aptitude.  Requirements The Medical Receptionist & Record keeping course requires no prior degree or experience. All you require is English proficiency, numeracy literacy and a gadget with stable internet connection. Learn and train for a prosperous career in the thriving and fast-growing industry of Medical Receptionist & Record keeping, without any fuss. Career Path This Medical Receptionist & Record keeping training will assist you develop your Medical Receptionist & Record keeping ability, establish a personal brand, and present a portfolio of relevant talents. It will help you articulate a Medical Receptionist & Record keeping professional story and personalise your path to a new career. Furthermore, developing this Medical Receptionist & Record keeping skillset can lead to numerous opportunities for high-paying jobs in a variety of fields. Order Your Certificate To order CPD Quality Standard Certificate, we kindly invite you to visit the following link: Course Curriculum Medical Receptionist Module 1: Introduction to Healthcare and Receptionists 00:32:00 Module 2: Organise Schedules 00:23:00 Module 3: Maintaining Medical Records 00:22:00 Module 4: Effective Filing Systems in Medical Offices 00:19:00 Module 5: Confidentiality in a Medical Environment 00:17:00 Module 6: Time Management 00:37:00 Module 7: Medical Jargon and Terminology 00:27:00 Module 8: Maintaining Workplace Safety 00:22:00 Module 9: Information Technology in Health Care 00:16:00 Module 10: Legal aspects and Ethics 00:21:00 Mock Exam Mock Exam - Medical Receptionist & Record keeping 00:20:00 Final Exam Final Exam - Medical Receptionist & Record keeping 00:20:00 Assignment Assignment - Medical Receptionist & Record keeping 00:00:00 Order Your Certificate Order Your Certificate 00:00:00

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before In today's fast-paced business world, effective team leadership is more crucial than ever. Recent studies in the UK indicate that businesses with strong leadership structures enjoy a 23% higher employee retention rate and a significant increase in productivity. Are you ready to enhance your leadership skills and propel your team to new heights? This comprehensive Team Leader Training Bundle equips you with the knowledge and practical tools to become a confident and effective leader, fostering a thriving and productive team environment. With a single payment, you will gain access to Team Leader Training course, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Team Leader Bundle Package includes: Main Course: Diploma in Team Leader Training at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Leadership Skills Course Course 02: Diploma in Employee Management Course 03: Team Building & Management Diploma Course 04: Workplace Team Networking Diploma Course 05: Diploma in Meeting Management Course 06: Quality Assurance (QA) Manager Course 07: Level 3: Public Speaking Diploma Course Course 08: Maximising Personal Productivity Course Course 09: Self-Esteem & Confidence Building Course 10: Workplace Stress Management Diploma This extensive Team Leader Training bundle offers a variety of courses that cover all aspects of successful team leadership. Learn the fundamentals of team building and management, develop essential leadership skills, and discover effective strategies for employee motivation and performance management. You'll also gain valuable insights into communication techniques, conflict resolution, and fostering a positive and productive work environment. Learning Outcomes of Team Leader Training Develop essential leadership qualities like communication, delegation, and motivation. Master effective team-building strategies to create a cohesive and collaborative unit. Implement successful conflict resolution techniques for a harmonious work environment. Learn how to manage projects, delegate tasks, and prioritize workloads efficiently. Discover methods to boost team morale and create a culture of continuous improvement. Gain the confidence to deliver impactful presentations and inspire your team. Take control of your team's success and propel your career forward. Enrollin this bundle today! Why Choose Our Team Leader Training Bundle? Get a Free QLS Endorsed Certificate upon completion of Team Leader Training Get a free student ID card with Team Leader Training Training The Team Leader Training is affordable and simple to understand The Team Leader Training is an entirely online, interactive lesson with voiceover audio Lifetime access to the Team Leader Training course materials The Team Leader Training comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Team Leader Training at QLS Level 5 Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High-Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change and much more... Course 01: Leadership Skills Course Module 01: Introduction to Leadership Module 02: Qualities of a Good Leader and Leadership Module 3. Creativity in Leadership Module 4: Organisational Skills Module 5. Leadership Skills and Competencies Module 6: Communication Skills Module 7: Negotiation Techniques Module 8. Cultivating Inclusion, Belonging, and Engagement Module 9. Leadership Foundations Module 10. Emotional Intelligence and much more... Course 02: Diploma in Employee Management Module One: Purpose Of Onboarding Module Two: Introduction Module Three: Millennials And Onboarding Module Four: Onboarding Checklist Module Five: Engaging The Millennial Employee Module Six: Following Up With The Millennial Employee Module Eight: Setting Expectations With The Millennial Employee Module Eight: Mentoring The Millennial Module Nine: Assigning Work To The Millennial Employee Module Ten: Providing Feedback =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This bundle is ideal for: New Team Leaders Aspiring Leaders Team Managers Project Leaders Supervisors Requirements You will not need any prior background or expertise to enrol in this Team Leader Training bundle. Career path After completing this Team Leader Training bundle, you are to start your career or begin the next phase of your career. Team Leader Project Manager Department Head Manager Director Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Team Leader Training at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Have you ever wondered how past conflicts shaped the world we live in today? Studies show that in the UK, nearly 50% of adults lack a strong grasp of historical events. This Military History Diploma Training equips you to explore the intricacies of warfare throughout history, fostering a deeper understanding of international relations and its lasting impact. This course isn't just about memorizing dates and names. You'll gain a deeper understanding of the evolution of warfare, from the tactics of the Roman legions to the complex strategies of modern-day conflicts. You'll explore the social, political, and economic factors that lead to war, analyse the impact of technological advancements on military strategy, and delve into the ethical and legal considerations of armed conflict. This Military History at QLS Level 4 course is endorsed by The Quality Licence Scheme and accredited by CPD QS (with 120 CPD points) to make your skill development & career progression more accessible than ever! With a single payment, you will gain access to Military History course, including 10 premium courses, a QLS hardcopy certificate (for the title course) and 11 PDF certificates for Absolutely free. This Military History Bundle Package includes: Course 01: Diploma in Military History at QLS Level 4 10 Additional CPDQS Accredited Premiums Courses - Course 01: International Relations Course 02: International Law Course 03: International Development Studies Course 04: Intermediate Economics Level 6 Course 05: Medieval History Course 06: Firefighter Training Course 07: Workplace First Aid Level 4 Course 08: Anxiety Management Course Course 09: Professional Diploma in Stress Management Course 10: Workplace Productivity Course Empower yourself with a richer historical perspective. Enroll in the Military History Diploma Training and unlock a world of knowledge that enhances your understanding of the present and paves the way for a more fulfilling career. Learning Outcomes of Military History Training Develop a comprehensive understanding of military history and its global implications. Gain insights into international relations, law, and development studies. Learn about economics and its role in military strategy. Understand medieval history and its influence on modern conflicts. Acquire practical skills in firefighting, first aid, and stress management. Enhance productivity and resilience in demanding work environments. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of Military History Get a free student ID card with Military History Training program (£10 postal charge will be applicable for international delivery) The Military History is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Get Lifetime access to the Military History course materials The Military History comes with 24/7 tutor support Take a step toward a brighter future! Course 01: Diploma in Military History at QLS Level 4 Module 01: Introduction Module 02: Theories of Warfare Module 03: Military Weaponry and Aviation Module 04: Naval Warfare Module 05: Ground Warfare and Military Technology Module 06: The World Wars Module 07: The British Military History Module 08: Leadership and Command in War Course 01: International Relations Module 01: Understanding International Relations Module 02: Historical Context Module 03: Actors In International Relations Module 04: Theories In International Relations I: Realism And Liberalism Module 05: Theories In International Relations II: The Marxist, The Constructivist And The Feminist Tradition Module 06: International Political Economy Module 07: Recent Issues In International Relations Module 08: War Module 09: International Organisation Course 02: International Law Module 01: Basics Of International Law Module 02: Sources Of International Law Module 03: International Law And Municipal Law Module 04: International Organisations Module 05: International Law Of Human Rights Module 06: Private International Law Module 07: International Criminal Law Module 08: Law Of Treaties Module 09: Territory And Jurisdiction Module 10: Law Of The Sea Module 11: International Commercial Law Module 12: International Environmental Law =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your QLS Endorsed Certificates and CPD Accredited Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £99) CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: History buffs Military enthusiasts Career changers Life-long learners Educators Requirements You will not need any prior background or expertise to enrol in this bundle. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Historian Museum curator Researcher Teacher Journalist Analyst Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Military History at QLS Level 4 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.

Duration 1 Days 6 CPD hours This course is intended for This course is designed for people who need to use Microsoft Teams to communicate, share files, and conduct online meetings with colleagues. No experience with Teams is required; however, a basic understanding of Office apps will be useful. Overview In this course, you will use Microsoft Teams to communicate and collaborate with your colleagues. You will: Send messages to colleagues using Teams. Call and meet with people in Teams. Lead a meeting. Configure your Teams environment. Share files and app content. Create and configure Teams. This course is designed to help you master Microsoft© Teams©, the key communications tool in the suite of Microsoft© 365© productivity apps. Microsoft Teams enables individuals and organizations to chat, share ideas, collaborate on files, and essentially, work together. You can use Teams to have a quick chat with a colleague, participate in a virtual meeting, make an online call, and share files and resources. The Microsoft Teams app is available in three versions: a desktop app, a web app, and a mobile app. Once you are familiar with the Teams desktop app, you can easily transfer that knowledge and work in the web and mobile apps to take advantage of connecting through Teams wherever your work takes you. Messaging Colleagues Using Teams Topic A: Navigate in Teams Topic B: Chat with Contacts Topic C: Post in Team Channels Calling and Meeting in Teams Topic A: Call People in Teams Topic B: Meet in Teams Leading Meetings in Teams Topic A: Conduct Presentations Topic B: Manage Meetings Configuring Your Teams Environment Topic A: Configure General Application Settings Topic B: Configure Notifications and Privacy Settings Topic C: Configure Call and Device Settings Sharing Files and App Content in Teams Topic A: Share Files Topic B: Add Apps and Connectors Creating and Configuring Teams Topic A: Create and Manage a Team Topic B: Create and Configure Channels Topic C: Add and Configure Channel Tabs

Master 75+ Excel tips and techniques and become a certified POWER USER, with unique hands-on demos and real-world projects to help you wrangle, analyze, and visualize your data in Excel.

Explore effective strategies for thriving in the evolving landscape of hybrid workplaces. As organizations embrace the combination of remote work and in-person office presence, gain insights into the advantages of this model for both employees and employers. Discover how flexibility, increased talent acquisition, enhanced productivity, reduced expenses, and improved business continuity contribute to the sustainability and success of hybrid workplaces. Learn key practices, from creating dedicated workspaces and maintaining routines to setting goals, engaging proactively, prioritizing communication, and embracing technology, that empower individuals to excel in this dynamic work environment. Learning Objectives Construct a dedicated and productive remote workspace, considering factors such as comfort, organization, and freedom from distractions, to enhance focus and work-life balance.;Develop effective time management skills and routines, including setting clear boundaries, prioritizing tasks, and scheduling breaks, to optimize productivity and prevent burnout in a hybrid work setting.;Enhance your communication and collaboration skills with the steps to accurately engage in virtual meetings, share ideas, and foster effective teamwork, ensuring successful interactions in the hybrid workspace.

Administrative Management course teaches you everything on the topic thoroughly from scratch so you can achieve a certificate for free to showcase your achievement in professional life. This Administrative Management course is a comprehensive course designed to provide a detailed understanding of the nature of the related sector and your key roles within it. The training materials of this Administrative Management course are available online for you to learn at your own pace and fast-track your career with ease. Key Features Accredited by CPD Instant e-certificate Fully online, interactive Administrative Management course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Free Gifts Life Coaching Course Enrol now in this Administrative Management course to excel! To become successful in your profession, you must have a specific set of skills to succeed in today's competitive world. In this in-depth Administrative Management training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills. The curriculum of the Administrative Management course has been designed by experts with years of experience behind them which is extremely dynamic and well-paced to help you understand the subject matter with ease. Course Curriculum : Module 01: Introduction to Office Administration Module 02: Skills of an Effective Administrator Module 03: Business Etiquette Module 04: Business Telephone Skills Module 05: Representing Your Boss and Company Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Organising Meeting and Conferences Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Life Coaching Module 01: Life Coaching: The Purpose and Fundamentals Module 02: Develop Your Self-Awareness Module 03: The Development of Core Beliefs and Managing Fears Module 04: Life Coaching Types and Key Attributes of a Life Coach Module 05: Understanding Emotional Intelligence Module 06: Body Language and Communication Techniques Module 07: A Structure for Client Work and Goal Setting Module 08: Basic Principles for Business Development and Growth Module 09: The Ethical Coach: Protect Yourself and Your Clients Learning Outcomes: Demonstrate proficiency in office administration techniques. Employ effective communication and business etiquette strategies. Organise meetings, travel arrangements, and mail services proficiently. Implement time management techniques for enhanced productivity. Develop strong organisational and record-keeping skills. Deliver exceptional customer service and uphold company representation. Accreditation All of our courses, including this Administrative Management course, are fully CPD UK accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Disclaimer: The CPD approved course is owned by E-Learning Solutions Ltd and is distributed under license. Certification Once you've successfully completed your Administrative Management course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Administrative Management basics. Graduates seeking entry-level administrative positions Professionals aiming to enhance their administrative skills Individuals transitioning into administrative roles Entrepreneurs managing their own businesses requiring administrative expertise Requirements No prior degree or experience is required to enrol in this course. Career path Administrative Assistant - £22K to 30K/year. Office Manager - £30K to 40K/year. Executive Assistant - £25K to 35K/year. Business Support Coordinator - £25K to 32K/year. Customer Service Representative - £20K to 28K/year. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.