3437 Courses delivered Online

Anxiety and Stress Management Coaching is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Anxiety and Stress Management Coaching and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 2 hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language numeracy and IT Desire for entrepreneurship over the age of 16. Assessment The assessment is straightforward, you need to complete the assignment questions that will be provided to you at the end of the course, you can complete the assignment anytime you want. After you complete and submit your assignment, our tutors will assess your assignment and give you feedback if needed.  After your assignment has been assessed and you have passed, you will be qualified and will be able to apply for a course completion certificate. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Introduction Introduction & What You Will Learn 00:03:00 The Difference Between Stress And Anxiety 00:03:00 Short vs Long Term Stress 00:02:00 The Effects Of Stress & Anxiety On Your Body 00:05:00 Science-Based Stress & Anxiety Management What Is Science-Based Stress & Anxiety Management 00:02:00 Proven Strategies & Techniques 00:02:00 Calm Breathing Calm Breathing Overview 00:01:00 The Benefits Of Proper Breathing 00:03:00 Breathing Exercise #1 - Three Part Breath 00:02:00 Breathing Exercise #2 - Bellows Breath 00:02:00 Breathing Exercise #3 - Diaphragmatic Breathing 00:02:00 Progressive Muscle Relaxation Progressive Muscle Relaxation Overview 00:02:00 How PMR Helps Reduce Stress & Anxiety 00:03:00 Complete PMR Routine 00:07:00 Exercise For Stress Management Exercise For Stress Management Overview 00:01:00 How Exercise Helps Reduce Stress 00:05:00 Stress Management Workout 00:03:00 Beginner Weight Lifting Routine 00:06:00 What Is HIIT Cardio 00:03:00 How To Design A HIIT Cardio Workout 00:05:00 Nutrition For Stress Management Dieting For Stress Management Overview 00:01:00 How Your Diet Affects Your Health 00:04:00 How To Eat For A Longer & Healthier Life 00:01:00 Calculating TDEE 00:03:00 How Many Calories Should You Consume? 00:02:00 Healthy Weight Ranges 00:02:00 The Right Food Choices 00:02:00 The Best Foods For Stress Relief 00:03:00 The Best Foods For Energy 00:03:00 Supplements For Improved Sleep 00:02:00 Supplements For More Focus 00:02:00 Relationships & Stress Relief Relationships & Stress Overview 00:01:00 The Health Benefits Of Strong Relationships 00:03:00 How To Build Stronger Relationships 00:04:00 How To Fix A Broken Friendship 00:06:00 How To Manage Stress In A Romantic Relationship 00:04:00 Organizing Your Environment Organizing Your Environment For Stress Management 00:01:00 The Modern Problem 00:04:00 Why We Are Faced With Too Many Distractions 00:02:00 How To Reduce Your Decisions 00:05:00 Organizing Your Home 00:07:00 Organizing Your Time 00:06:00 Organizing Your Work 00:08:00

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! If you are looking for a comprehensive commercial management course, then you have come to the right place. Our Commercial Management course bundle includes 11 courses that cover various aspects of commercial management, from commercial and contract law to financial analysis, marketing, and corporate social responsibility. The first course in this bundle is QLS-endorsed, which means that you will receive a hardcopy certificate from QLS upon completing it. This certificate will be a valuable addition to your CV, as it demonstrates your commitment to learning and your knowledge of commercial management. The other ten courses in this bundle are CPD-QS accredited, which is a recognized accreditation that ensures the quality of the training you will receive. Through this course bundle, you will learn how to manage contracts, analyse financial data, handle taxes, and manage relationships with customers and the public. You will also learn how to navigate the import/export process, use Xero accounting software, and develop effective marketing and PR strategies. By the end of this course bundle, you will have gained a broad and deep understanding of commercial management, and you will be equipped with the skills you need to succeed in this field. Enrol now in our Commercial Management course bundle and take the first step towards advancing your career in this exciting field. This Commercial Management Bundle Package includes: Course 01: Diploma in Commercial Management at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Commercial Law Course 02: Contracts Law UK Course 03: Financial Analysis Course Course 04: Tax Accounting Course Course 05: Import/Export Processing Course 06: Xero Accounting & Bookkeeping Course Course 07: Customer Relationship Management Course 08: Public Relation Course 09: Marketing Course Course 10: Corporate Social Responsibility (CSR) Why Prefer This Commercial Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Commercial Management bundle courses, you will be able to learn: Understand the principles of commercial law and contract law in the UK Analyse financial data to make informed business decisions Understand the UK tax system and how to handle taxes for businesses Navigate the import/export process and comply with regulations Use Xero accounting software to manage business finances Manage customer relationships and develop effective marketing strategies Develop and implement corporate social responsibility strategies to enhance the reputation of a business ***Curriculum breakdown of Commercial Management *** Module 01: Introduction to Commercial Management Module 02: Commercial Relationship Part-1 Module 03: Commercial Relationship Part-2 Module 04: Partnership and Agreements Module 05: Budget Management Module 06: Cash Flow Management Part- 1 Module 07: Cash Flow Management Part- 2 Module 08: Negotiation Module 09: Commercial Risk Management Module 10: Commercial Project Management Module 11: Customer Relationship Management (CRM) Part-1 Module 12: Customer Relationship Management (CRM) Part-2 Module 13: Managing Customer Lifecycle Module 14: Roles of Shareholders in Commercial Management Module 15: Loans and Debts Management Module 16: Commercial Legislations How is the Commercial ManagementBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our Commercial Management course bundle is designed for individuals who are interested in pursuing a career in commercial management, as well as professionals who want to enhance their skills and knowledge in this field. This course bundle is particularly relevant for: Entrepreneurs and business owners Managers and executives Accountants and financial analysts Sales and marketing professionals HR professionals Career path This bundle will give you an edge in various professions. Such as: Commercial Manager - £50,000 per year Financial Analyst - £40,000 per year Tax Advisor - £35,000 per year Marketing Manager - £45,000 per year PR Manager - £35,000 per year Import/Export Coordinator - £25,000 per year CSR Manager - £40,000 per year Certificates CPD QS Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Commercial Management at QLS Level 5 Hard copy certificate - Included

🌟 Unlock Your Potential with 'Personal Transformation - Being Better' Course! 🌟   Ready to embrace a fulfilling and empowered life? Embark on a journey of self-discovery and growth with our transformative online course - 'Personal Transformation - Being Better'!   🚀 Why Choose 'Personal Transformation - Being Better'? 🚀 🌟 Unleash Your Full Potential: Discover the power within you and break through self-imposed limitations to achieve your dreams. 🌟 Transform Your Mindset: Learn proven strategies and techniques to cultivate a positive mindset, boost confidence, and conquer self-doubt. 🌟 Build Resilience: Develop the resilience to navigate life's challenges with grace and strength, emerging stronger and more resilient than ever before. 🌟 Enhance Relationships: Foster healthier connections with yourself and others, improving communication and fostering deeper, more meaningful relationships. 🌟 Achieve Balance: Find harmony in your life by mastering time management, setting goals, and creating a fulfilling work-life balance.     🌟 Course Highlights: ✅ Engaging Video Lessons: Accessible, easy-to-follow lessons taught by experts in personal development. ✅ Actionable Strategies: Practical exercises and tools to implement immediate change and see lasting results. ✅ Community Support: Join a supportive community of like-minded individuals on a similar journey, sharing insights and encouragement. ✅ Lifetime Access: Enjoy unlimited access to course materials, allowing you to learn at your own pace, anytime, anywhere. Ready to embark on a transformative journey towards a better you?   Enroll in 'Personal Transformation - Being Better' today and take the first step toward unlocking your true potential! Invest in yourself and create the life you deserve. Don't wait - start your transformation now! 🌟✨ Course Curriculum Module- 1 00:00 Module- 2 00:00 Module- 3 00:00 Module- 4 00:00 Module- 5 00:00 Module- 6 00:00 Module- 7 00:00 Module- 8 00:00 Module- 9 00:00 Module- 10 00:00

Data modelling and visualisation skills are in demand! Create Interactive Reports and Dashboards.

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support | All-Inclusive Cost

Free Level 7 QLS Endorsed Certificate | CPD & CiQ Accredited | Audio Visual Training | 180 CPD Points | Lifetime Access

In the business world, effective written communication is essential, yet many individuals encounter challenges in this area. Writing skills problems often manifest as difficulties in crafting clear and concise messages, resulting in misunderstandings, errors, and a lack of professionalism. Common issues include improper grammar and punctuation usage, vague or convoluted language, and an inability to structure documents logically. These problems can hinder productivity, damage a company's reputation, and strain professional relationships. Learning Objectives The following are some of the key outcomes in this course: Explore how you can write with purpose Learn why professional communication should have a purpose, how to identify that purpose Benefits of keeping your writing structured, and how to lay out your introduction, body paragraphs, and conclusion most effectively. Explore the rules of grammar, spelling, punctuation and understand the most common writing mistakes and explain how to Target Audience Young Professionals

This course gets you up and running with the Salesforce and gives you the confidence to pass the Salesforce Admin (ADM201) certification exam. From setting up the environment to automating tasks, you will learn everything that will help you to become an exceptional Salesforce admin.

Are you constantly battling with trying to control your anger? Do you want to know how to resolve conflicts in the workplace? This Anger Management & Conflict Resolution Program - (4.5 hours) will introduce you to the basics of anger management and how to resolve issues of anger by adopting effective strategies used by teachers, counsellors and experts. This anger management course covers practical information and guidance on how to control anger, broadening your understanding of the reasons behind excessive anger. You'll learn about the different types of anger, common psychological reasons for anger such as grief, and anger management in substance abuse. This course will also show you how to build loving relationships and strong relationships with colleagues. Whether you want to manage your own outbursts of anger, or learn to deal with conflicts between others, this online course will introduce you to expert strategies and ways to diffuse feelings of anger and channel negative energy into positive energy, for your wellbeing and the wellbeing of those affected. What You'll Learn Gain a better understanding of the source of your anger and the psychological reasons behind your anger issues Resolve conflicts and resolutions with work colleagues and develop key communication skills Learn how to build strong and trusting relationships with loved ones Understand how to cope with anger stemming from grief and loss Familiarise with the common types of anger and their solutions Learn how to channel your anger into positive energy Understand how to let go and forgive through various anger management strategies Learn about anger management in substance abuse Requirements No background knowledge required or prerequisites for doing this course. Suitable for anyone Just download homework sheet & notes to do exercises. Who this course is for: Anyone who would like to understand anger and why it turns into rage. Introduction Anger Management & Conflict Resolution Program Introduction video FREE 00:04:00 Anger Management Module 1 Anger Management Module 1 Video 1 FREE 00:14:00 Anger Management Module 1 Video 2 00:14:00 Anger Management Module 1 Video 3 content 1 part A 00:15:00 Anger Management Module 1 Video 4 content 1 part B 00:15:00 Anger Management Module 1 Video 5 content 1 part C and content 2 00:14:00 Anger Management Module 1 Video 6 content 3 00:05:00 Anger Management Module 1 Video 7 content 4 00:11:00 Anger Management Module 1 Video 8 content 5 00:18:00 Anger Management Module 1 Video 9 00:05:00 Anger Management Module 2 Anger Management Module 2 Video Part 1 content 6 00:16:00 Anger Management Module 2 Video Part 2 conflict resolution 00:17:00 Anger Management Module 2 Video Part 3 manage and resolve anger communication 00:10:00 Anger Management Module 2 Video Part 4 manage and resolve anger forgiveness 00:15:00 Anger Management Module 3 Anger Management Module 3 Video part 1 content 7 part A 00:14:00 Anger Management Module 3 Video part 2 content 7 part B 00:16:00 Anger Management Module 3 Video part 3 content 8 part A 00:10:00 Anger Management Module 3 Video part 4 content 8 part B 00:17:00 Anger Management Module 3 Video part 5 content 8 part C 00:16:00 Anger Management Module 3 Video part 6 legal issues & aftercare 00:07:00

Getting Started The CMI Level 2 Award in Team Leading covers team-leading skills and knowledge and is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. A wide range of units allows individuals and employers to tailor the elements and size of the qualification to their needs specifically. The Level 2 Award in Team Leading is a concise and shorter course that gives you a substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. You'll have a wide range of modules to choose from, and depending on your career goals, you can select the modules that will be most effective for your progression. Key Benefits This course will bring you many vital benefits, such as; Development of your skills in effective team leading Ensuring teams can meet organisational objectives Improve problem-solving skills Effective decision making Develop your knowledge of the roles and responsibilities of a team leader Key Highlights Are you a practising or aspiring team leader and wish to develop your team-leading skills and knowledge? Then, the CMI Level 2 qualification in Team Leading is the ideal starting point for your career journey. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exam. With the School of Business and Technology London, you can complete the qualification at your own pace choosing online or blended learning from the comfort of your home. Learning and pathway materials and study guides developed by our CMI-approved tutors will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways The CMI Level 2 Team Leading can open many career pathways including, but not limited to: Team Leader, with an estimated average salary of £27,835 per annum Supervisor, with an estimated average salary of £22,480 per annum Team Coordinator, with an estimated average salary of £25634 per annum About Awarding Body Chartered Management Institute established over 60 years ago as the British Institute of Management back then; it has developed the UK's very first diploma in management studies. In the years that followed CMI has consistently been at the forefront of all aspects of management and leadership. Today CMI is the only chartered professional awarding body committed to offering the highest standards in management and leadership excellence. Presently over 100,000 managers use its unique services daily. CMI qualifications aim for managers and leaders at any level, and it remains the only Awarding Body which can award Chartered Manager status - the ultimate management accolade. Employers highly value the qualifications awarded by CMI, and boost your career prospects. What is included? Learn 100% online at your own pace Dedicated support from expert tutors Dedicated Support Desk Portal: You can raise queries, request tutor support and ask for a call back whenever you need guidance and assistance. Elevate Knowledge: Your tutors will provide formative assessment feedback for each module, helping you improve your achievements throughout the program Schedule online personal tutor meetings whenever you want, which will help you get the most out of your studies and provide guidance, support and encouragement 6 months support period 24-hour access to the online learning platform 'MyLearnDirect' Schedule live online classes for each module at your convenience. (Blended learning only) Quality learning resources and study guides developed by CMI-approved tutors. All assessment materials are conveniently accessible through the online learning platform 'MyLearnDirect' Induction: We offer online and flexible learning induction to help you settle in and prepare for your online studies Access to CMI Management Direct. It has 100,000s of reliable and validated management and leadership resources, including company and industry reports, videos, checklists, E-books, and journals. You have access to CMI Membership and Support for the duration of your study Assessment For each module you study, you will complete a written assignment of 1500 to 2,000 words and submit it online at your MyLearnDirect learning portal. The submitted assignments will be assessed by your CMI-approved tutor. Entry Requirements This course is designed for practising or aspiring team leaders who wish to develop their knowledge and team-leading skills. You don't need any formal qualifications to study this course. However, to be eligible for this course, you must:  Be 18 years of age and over Possess the ability to complete the Level 2 course Our friendly admissions advisors will provide the best advice, considering your needs and goals.  Progression On successful completion of a Level 2 qualification in Team Leading, several progression opportunities become available: Enhance your professional status by upgrading your CMI membership. Progress to other qualifications at the same level (e.g. from Level 2 Award to Level 2 Certificate Etc.). Progress to other qualifications at the next level (e.g. from Level 2 Certificate to Level 3 Certificate). Why gain a CMI Qualification? This course is perfect for you if you are a current or aspiring team leader and want to take your career to the next level. You will develop substantial knowledge of core team-leading skills while focusing on the specific leadership areas appropriate to you and your workplace. This course is designed for team leaders; to support the development of their skills in leading a team, making sure that team's work achieves organisational objectives, and contributing to planning, problem solving and decision making. Upon completing this course, you can progress to: CMI Level 3 Qualifications in First Line Management CMI Level 3 Coaching and Mentoring Studying for a CMI qualification offers you more than just academic standing. When you enrol with us for the CMI Level 2 Award in Team Leading, you will have access to CMI Membership and Support for the duration of your study alongside your qualification. CMI graduates achieve remarkable things: 72% agree that their CMI qualification gave them a competitive edge in the job application process. 89% agree they use the skills learnt on their accredited qualification in their current role. 88% agree that the accredited qualification gave them good career prospects. Recent CMI graduates earn a median of 28k compared to just 21k for a typical business studies graduate. Employers highly value the qualifications awarded by CMI, and over 80% of managers agree that a CMI qualification is essential to becoming a professional manager. Learners need to complete any combination of units to a minimum of 5 credits. The minimum Total Qualification Time is 50 hours, including 15 Guided Learning Hours. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Personal development as a team leader Reference No : Unit 2001V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify work objectives and the skills and knowledge required to meet them. 2. Be able to agree, implement and review the development plan to meet work objectives 3.Understand team leader's responsibility for welfare in the work area. UNIT2- Communicating with a team Reference No : Unit 2002V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the role of communication in leading a team 2. Understand how to organise team briefings 3. Understand how to lead team briefings UNIT3- Controlling resources Reference No : Unit 2004V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Be able to identify and source resources needed to achieve team objectives 2. Be able to manage the resources effectively and efficiently to achieve team objectives 3. Be able to identify and reduce resource wastage UNIT4- Monitoring team performance Reference No : Unit 2003V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand the team objective(s) and plan for achievement. 2. Be able to plan to achieve team objective(s). 3.Be able to monitor and review the team's performance. UNIT5- Building work relationships Reference No : Unit 2005V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Understand how to communicate and maintain working relationships with the manager 2. Understand how to communicate and maintain working relationships with the team. 3. Understand how to develop work relationships outside the team UNIT6- Developing team needs Reference No : Unit 2006V1 Credit : 6 || TQT : 60 LEARNING OUTCOMES 1. Understand how to plan and implement induction for a new team member 2. Understand how to identify and plan the training needs of team members. 3. Be able to train a team member to carry out a task. UNIT7- Providing customer service Reference No : Unit 2007V1 Credit : 5 || TQT : 50 LEARNING OUTCOMES 1. Be able to identify the team's customers and the level of service required 2. Be able to identify and resolve customer service issues. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. Management Direct As part of the program, you will get access to CMI Management Direct, which provides a rich foundation of management and resource for students. The Management Direct is packed with content, including: E-Books Articles Leader videos Idea for leaders Models and so much more... How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.