4171 Courses delivered Online

Level 3 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Description: Customer Service is an essential issue for the organization which works or deals with the customers. The efficient customer service can increase the number of customers. On the other hand, poor manner can decrease the number of customers. Efficient customer service not only increases the total number of customers but also affects positivity to the career that has such skill. The Customer Service Skills - Video Training Course deals with the basic concepts of Customer Servicing. The course starts with defining the customer service and the procedures for identifying customers' expectation. The course also teaches the basic telephone etiquette so that you can able to handle the telephone calls and can able to give customer service through the telephone. Finally, the course will guide you how to handle the customer clients and how to answer them politely. The course will help you to know the ways of enduring stress. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service Skills - Video Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service Skills - Video Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Mock Exam Mock Exam- Customer Service Skills - Video Training Course 00:20:00 Final Exam Final Exam- Customer Service Skills - Video Training Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Very few people are borne leader, most of the business leaders are self-made through hardships, developing critical thinking

Description Alexander Technique Diploma Immerse yourself in a transformative learning experience with our Alexander Technique Diploma. This online course offers a thorough grounding in the principles and practices of the Alexander Technique, enabling you to adopt this mind-body practice into your everyday life. At the core of this enriching programme, the fundamental principles of the Alexander Technique are explored. Gain a deep understanding of the Technique's intrinsic philosophy, which centres around efficiency, ease of movement, and an increased sense of well-being. This integral foundation sets the stage for the remainder of the course. Next, delve into the fascinating realm of the mind-body connection. The course sheds light on the interplay between physical movement, thought processes, and emotional states. As you progress, you'll learn how the Alexander Technique can be harnessed to fine-tune this connection, promoting greater harmony and balance in your life. You'll also uncover the process of inhibition, an essential facet of the Alexander Technique. Here, learn how to pause, observe, and change habitual patterns that may be causing physical or emotional discomfort. This learning helps enhance your awareness and fosters a more thoughtful, mindful approach to daily activities. Artfully explore the concept of 'direction' - a key principle of the Alexander Technique. This segment of the Alexander Technique Diploma teaches you how to guide your body's movements consciously, facilitating smoother, more effortless actions, devoid of unnecessary strain. The course then transitions to the practical application of the Alexander Technique to everyday activities such as sitting and standing. Master the art of integrating the Technique into these actions, promoting more effortless movement and reducing physical stress. Expand your understanding further by discovering how the Alexander Technique can enhance your walking and running. Learn how to apply these principles to your locomotion, improving balance, efficiency, and ease. A vital part of the Alexander Technique Diploma focuses on pain relief. Discover how this innovative Technique can provide effective strategies for managing and reducing chronic pain. Harness the power of mindful movement to enhance your quality of life, offering a newfound sense of relief and comfort. The potential of the Alexander Technique extends beyond personal use. Within the realm of performance enhancement, this technique proves to be a game changer. Learn how to apply these principles to artistic pursuits such as music, drama, or dance. Additionally, it benefits sporting endeavours by boosting physical performance while minimising the risk of injury. In the final module of the Alexander Technique Diploma, the course explores the Technique's application in the workplace. Gain invaluable insights into how this method can reduce workplace stress, foster better posture, and enhance overall productivity. Finally, the course offers insights into learning and teaching the Alexander Technique, providing the tools for those interested in sharing this knowledge with others. This Alexander Technique Diploma is an enriching journey into a method that encourages holistic wellness. It's more than just an online course; it's a gateway to a healthier, more harmonious life. So, embark on this journey today and discover the transformative power of the Alexander Technique. What you will learn 1:The Fundamentals of the Alexander Technique 2:The Mind-Body Connection 3:The Process of Inhibition 4:The Art of Direction 5:Applying the Alexander Technique to Sitting and Standing 6:Integrating the Alexander Technique into Walking and Running 7:The Alexander Technique for Pain Relief 8:Performance Enhancement with the Alexander Technique 9:The Alexander Technique in the Workplace 10:Learning and Teaching the Alexander Technique Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Christian Psychology Diploma Discover the intersection of faith and psychological well-being with the Christian Psychology Diploma. This online course offers a comprehensive exploration of how Christian principles and the Bible can guide an individual's mental and emotional health. It emphasises the importance of integrating spiritual understanding with psychological knowledge to foster holistic health. The course begins with an enlightening introduction to Christian Psychology, setting the foundation for students to understand its significance and relevance in today's world. This segment allows participants to appreciate the harmony between age-old Christian teachings and modern-day psychology. The Biblical View of Human Nature stands as a cornerstone of the course. Here, learners gain insight into how the scriptures portray human emotions, behaviours, and inclinations. This unit underscores the inherent goodness and potential pitfalls in human nature, as described in Christian doctrines. Psychological Well-being Through Christian Principles discusses the profound ways in which Christian teachings can enhance an individual's mental health. It uncovers how adopting these principles can lead to a balanced and fulfilling life. One of the most powerful components of this course focuses on The Role of the Church in Mental Health. It elucidates the church's pivotal role in supporting its members, highlighting how religious communities can be sanctuaries for those grappling with mental challenges. In the segment on Marriage and Family Dynamics, the course delves into the intricacies of familial relationships. It sheds light on how Christian principles can strengthen bonds, resolve conflicts, and nurture love within families. The module on Emotional Intelligence and the Fruit of the Spirit takes a closer look at the biblical teachings about virtues like love, joy, peace, patience, and kindness. By integrating these virtues, individuals can enhance their emotional intelligence, leading to better interpersonal relationships and inner harmony. Coping with Stress and Anxiety is an inevitable part of modern life, and this course provides effective strategies rooted in Christian beliefs to manage them. By turning to faith, participants learn to navigate life's storms with grace and resilience. Addressing Depression and Mental Illness is another integral segment of the Christian Psychology Diploma. It approaches these challenging topics with sensitivity and depth, outlining how faith can be a pillar of strength and healing for many. Addiction and Recovery Through Faith explores the transformative power of belief in overcoming addiction. Participants will understand how deep-rooted faith can be a beacon of hope for those seeking redemption and recovery. Lastly, the course offers a glimpse into the Future Trends and Developments in Christian Psychology. This segment provides a forward-looking perspective on the evolving role of Christian principles in the realm of mental health. Embarking on this journey with the Christian Psychology Diploma offers not only academic knowledge but also a deeply personal experience. Participants will emerge with a richer understanding of themselves, their faith, and the profound ways in which Christian teachings can foster psychological well-being. Whether you're a professional in the mental health field, a church leader, or simply someone seeking personal growth, this online course promises to be a transformative experience. What you will learn 1:Introduction to Christian Psychology 2:The Biblical View of Human Nature 3:Psychological Well-being Through Christian Principles 4:The Role of the Church in Mental Health 5:Marriage and Family Dynamics 6:Emotional Intelligence and the Fruit of the Spirit 7:Coping with Stress and Anxiety 8:Addressing Depression and Mental Illness 9:Addiction and Recovery Through Faith 10:Future Trends and Developments in Christian Psychology Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Description Art And Science Of Diary Keeping Diploma In today's fast-paced world, the value of reflection and introspection cannot be overstated. The Art And Science Of Diary Keeping Diploma offers learners the opportunity to master the age-old tradition of diary keeping, but with a modern twist. Designed specifically for online learners, this course bridges the gap between the artistic aspects of maintaining a diary and the scientific methods that enhance its effectiveness in various areas of life. The course commences with 'The Art of Diary Management'. Here, participants are introduced to the foundational elements of maintaining a diary. The emphasis is not only on the act of writing but also on the importance of cultivating a habit, understanding its therapeutic benefits, and embracing it as an extension of oneself. 'Setting Up Your Diary' is a crucial unit where participants will learn the nuts and bolts of starting their diary journey. From selecting the perfect notebook or digital tool to personalising its pages, this section ensures that every diary truly reflects the individual behind the words. Time is our most invaluable asset, and 'Diary for Time Management' teaches learners to harness their diaries as tools for maximising productivity. By jotting down tasks, appointments, and deadlines, individuals can ensure they remain on top of their schedules and prioritise their time effectively. Goals give direction to life, and 'Diary for Goal Setting' empowers participants to outline their ambitions, track their progress, and celebrate their achievements. Whether short-term targets or life-long dreams, this section guides learners in making their aspirations tangible. Life comes with its share of challenges, and 'Diary for Stress Management' highlights the therapeutic benefits of penning down one's feelings, concerns, and anxieties. By transferring thoughts onto paper, individuals can gain clarity, find solutions, or simply experience relief. Creativity is not limited to artists. 'Diary for Creativity and Ideas' offers methods to harness the diary as a brainstorming tool, capturing flashes of inspiration, mind maps, or simply doodling to unlock the imagination. Relationships form the backbone of human existence. Through 'Diary for Relationships and Networking', students learn to document interactions, track contacts, and even evaluate the quality and depth of their connections, ensuring meaningful relationships in personal and professional lives. Wellbeing is multifaceted, and 'Diary for Health and Wellness' introduces the concept of a health diary. From tracking exercise routines to noting down dietary habits or monitoring mood swings, this section emphasises the importance of holistic health. Managing finances can be daunting. However, 'Diary for Financial Management' equips learners with strategies to maintain a financial diary. By noting down expenses, savings, investments, and financial goals, individuals can achieve financial discipline and grow their wealth. Lastly, 'Advanced Diary Management Techniques' introduces participants to cutting-edge strategies and tools that enhance the diary keeping experience. This section ensures that learners are equipped with the latest in diary management, making their journey both efficient and fulfilling. In conclusion, the Art And Science Of Diary Keeping Diploma is not merely a course but a journey of self-discovery, planning, and reflection. Designed with precision for online enthusiasts, this course promises to transform diary keeping from a mundane task to a powerful tool for life enhancement. Join today and embark on a transformative journey with the pages of your diary. What you will learn 1:The Art of Diary Management 2:Setting Up Your Diary 3:Diary for Time Management 4:Diary for Goal Setting 5:Diary for Stress Management 6:Diary for Creativity and Ideas 7:Diary for Relationships and Networking 8:Diary for Health and Wellness 9:Diary for Financial Management 10:Advanced Diary Management Techniques Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Welcome to the Mental Health and Wellbeing course, a transformative journey towards understanding, nurturing, and enhancing your mental health and overall well-being. In today's fast-paced world, taking care of your mental health is essential for leading a fulfilling and balanced life. This course offers practical insights, strategies, and resources to empower you to prioritize your mental health, reduce stress, and foster emotional resilience.

In a world where every interaction shapes the future, understanding the dynamic landscape of youth is paramount. Delve into the intricacies of guiding the leaders of tomorrow with our comprehensive programme. Navigate the nuances of societal influence, media impact, and ethical conduct, honing your expertise to empower the next generation. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the pulse of youth work, unravelling its core principles and delving deep into the fabric of societal dynamics. Explore the pivotal roles of organisations like the National Youth Agency and the European Union, gaining insights that transcend borders. From navigating career pathways to mastering stress management, equip yourself with the tools to thrive in this vital field. Join us on a journey where every insight adds a layer of understanding, preparing you to make a tangible difference in young lives. Course Curriculum Module 01: Introduction to Youth Work Module 02: Understanding Youth Work Module 03: Ethical Conduct and Principles in Youth Work Module 04: Societal Influence on Youth Module 05: Influence of Media on Youth Module 06: The National Youth Agency (Nya) Module 07: The EU on Youth Work Module 08: Career as a Youth Worker Module 09: Dealing with Stress Learning Outcomes: Understand principles shaping youth work and its ethical conduct. Analyze societal and media influences on youth development effectively. Explore the role of national and international agencies in youth work. Gain insights into potential career paths within the youth work sector. Learn strategies to manage stress effectively in youth work environments. Demonstrate a comprehensive understanding of the key concepts in youth work. CPD 10 CPD hours / points Accredited by CPD Quality Standards Level 2 Certificate Youth Work 1:27:36 1: Module 01: Introduction to Youth Work 08:50 2: Module 02: Understanding Youth Work 11:01 3: Module 03: Ethical Conduct and Principles in Youth Work 10:03 4: Module 04: Societal Influence on Youth 13:55 5: Module 05: Influence of Media on Youth 08:52 6: Module 06: The National Youth Agency (Nya) 10:42 7: Module 07: The EU on Youth Work 06:51 8: Module 08: Career as a Youth Worker 08:57 9: Module 09: Dealing with Stress 07:25 10: CPD Certificate - Free 01:00 Who is this course for? Aspiring youth workers seeking foundational knowledge. Individuals interested in supporting youth development within communities. Professionals transitioning into roles focused on youth engagement. Students pursuing careers in social services or community development. Anyone passionate about making a positive impact on young people's lives. Career path Youth Support Worker Youth Outreach Worker Youth Mentor Youth Programme Coordinator Youth Development Officer Youth Engagement Facilitator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited

Level 4 QLS Endorsed Course | Endorsed Certificate Included | Plus 5 Career Guided Courses | CPD Accredited