Duration
1 Days
6 CPD hours
This course is intended for
This course is intended for individuals who want to recognize and manage their emotions, behaviors and impulses and apply these skills to the world around them.
Overview
Upon successful completion of the Developing Emotional Intelligence course, participants will have the tools to gain control over emotions, navigate challenging situations, and communicate empathetically.
In this course, students will develop the skill of emotional intelligence to help maximize personal and professional success.
Module One: Getting Started
Getting Started
Module Two: Introduction to Emotional Intelligence
Defining Emotional Intelligence
The Importance of EI
Who Needs It?
What Are Emotions?
EQ vs. IQ
Practical Illustration
Module Three: The Components of EI
Self-Management
Self-Awareness
Social Skills
Internal Motivation
Empathy
Practical Illustration
Module Four: Tools to Gain Control
Journaling
Meditation and Mindfulness
Identifying Emotional Triggers
Breathing Techniques
Taking a Break
Practical Illustration
Module Five: Verbal Communication Skills
Active Listening
Asking Questions
Consider Your Audience
Choosing Your Words
Be Authentic
Practical Illustration
Module Six: Nonverbal Communication Skills
Body Language
Tone Matters
Facial Expressions
Eye Contact
Distance and Personal Space
Practical Illustration
Module Seven: Managing Relationships With Others
Building Rapport
Respond, Don?t React
Show Gratitude
Finding Common Ground
Setting Boundaries
Practical Illustration
Module Eight: Overcoming Obstacles
Recognizing and Admitting Failure
Disagreeing Constructively
Staying Cool Under Pressure
Be Open to Perspectives
The Power of Forgiveness
Practical Illustration
Module Nine: Application to Business Practices
Working as a Team
Setting Business Goals
Interviewing for Successful Hires
Giving and Receiving Feedback
Customer Experience and Rapport
Practical Illustration
Module Ten: Benefits of Being Emotionally Aware
Strong Interpersonal Relationships
Able to Manage Change
Reduced Stress and Anxiety
Improved Decision Making
Boosts Employee Morale
Practical Illustration
Module Eleven: Making an Impact
Creating a Powerful First Impression
Maintaining Your Composure
Inspiring Leadership
Gaining Self-Confidence
Patience and Practice
Practical Illustration
Module Twelve: Wrapping Up
Words from the Wise
Additional course details:
Nexus Humans Developing Emotional Intelligence training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the Developing Emotional Intelligence course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.