8217 Courses delivered Online

Today's administrative professional needs flexibility and a broad portfolio of skills including self-motivation, assertiveness, and the ability to deal with difficult people. You will benefit from this course if you are an administrator, medical/legal secretary or PA, who wants to enhance your administrative support skills, as well as evaluating your existing techniques. This course will help you identify: your areas of strength and your areas for improvement in the work environment ways to accept new challenges and responsibilities with confidence what motivates you at work techniques to improve your planning and time management ways of improving your influencing and assertiveness skills your preferred working style (and relate it to your interaction with others) ways of using your initiative how to deal with challenging people, using recognised communication methods The course will help you develop a flexible set of skills that will allow you to succeed at work, no matter what the day throws at you. It will help you communicate effectively with a diverse range of colleagues and others with tact and diplomacy. And, finally, it will help you provide the administrative support that is essential for the smooth running of your area and of the organisation as a whole. 1 Introduction Overview Introductions Individual objectives 2 What exactly is your role? Before looking at new skills and techniques, where are you now? Do you have the skills, knowledge and attitude required to be an exceptional administrator? Understand your job criteria Identifying your strengths and areas for development Activity - skills analysis Activity - action plan 3 Building trust How can you build trust? Understanding the links between reliability, consistency and trust What is required to deliver efficient service? Activity: efficient service requirements of the professional administrator 4 Working styles Identifying your working style preference Understanding the importance of a flexible approach Identifying areas of improvement to become a more effective team member Activity: Questionnaire (completing, scoring and charting) Activity: drawbacks of my style Developing your working style 5 Assertiveness Understand the differences between behaviours Activity: Definition and characteristics of assertive / aggressive / passive behaviour Activity: Identifying different behaviours Understanding how to be more assertive How to use assertiveness techniques How to ask for feedback Activity: Making requests assertively Activity: Refusing requests assertively 6 Time management The importance of planning for success The importance of managing interruptions The importance of having clear purpose Time management best practices Activity: How do you plan your time? What prevents you improving your time management? How will you recognise success? 7 Prioritisation How to prioritise work to meet deadlines The prioritisation matrix Activity: Post it! 8 Dealing with interruptions The impact interruptions have on productivity How to manage interruptions Activity: What interruptions do you experience? What tactics can be employed to reduce these interruptions? 9 Close Open forum Summary Action planning

Leadership isn't just a title — it's a skillset. The Leadership and People Management: 8-in-1 Premium Online Courses Bundle gives you that skillset, designed to make you instantly appealing to employers across business, healthcare, government, customer service, and education. With key workplace tools such as: Equality and Diversity Problem Solving Communication Skills Operations Management Crisis Management Telephone Etiquette Online Meeting Management Self Motivation …you'll be hard to ignore in any job application or promotion track. 🚨 FOMO alert: These are the leadership skills employers wish more candidates had. 💡 Value-for-money alert: Get all 8 skills for the cost of a single course. Rated by learners — Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot. 📝 Description Show employers that you don’t just manage tasks — you lead people. The bundle begins with equality and diversity — because leadership today starts with inclusion. Understanding equality and diversity is essential for hiring, managing, and team-building. Equality and diversity knowledge signals emotional intelligence and professionalism. Pair that with elite problem solving and you become the go-to in any crisis. Hiring managers love to see solid problem solving on CVs — especially when backed by real learning. Add in sharp communication skills and you're ready to lead. From performance reviews to team updates, communication skills are fundamental. Then there’s operations management — an in-demand role in logistics, business, healthcare, and nonprofits. Training in operations management signals big-picture thinking and process leadership. Let’s not forget crisis management. Your ability to showcase strategic crisis management skills speaks volumes during interviews and boardroom decision-making. Every workplace still uses phones — and telephone etiquette remains essential. Recruiters take note when you can deliver good impressions over the phone. Online meeting management is a 2025 must-have. Whether remote or hybrid, being able to manage virtual rooms, lead agendas, and maintain flow with online meeting management is key. Wrap it up with self motivation — the hidden trait of high performers. Your self motivation training tells employers that you take initiative, stay productive, and need no micromanagement. From equality and diversity to communication skills, and from operations management to self motivation, you’ll be equipped with the leadership profile today’s recruiters crave. ❓FAQ Q: What kinds of jobs can this help with? A: HR, team leadership, operations, administration, call centres, training, and executive roles — this bundle applies everywhere people are managed. Q: Do I need leadership experience? A: Not at all. If you’re aiming to get leadership experience, this is your first step. Q: Will employers value these 8 courses? A: Yes. From problem solving to telephone etiquette, each course represents a soft skill essential to today’s workforce.

The world of work is changing — and professionals with Equality, Diversity & Inclusion (EDI) training are leading the charge. This 8-in-1 bundle gives you everything employers are asking for in today’s human-focused, ethical workplaces. Courses included: Counselling Learning Disabilities Occupational Therapy Difficult Workplace Conversations Team Leader Self Organisation Autism Brain Disorders If you’re working in healthcare, social care, education, public service, HR, or leadership — this bundle is your path to becoming instantly more hireable. ⚠️ FOMO alert: Hiring managers value EDI-trained professionals more than ever. 💡 Value alert: Get all 8 certifications in one low-cost, high-impact package. ✅ Reputation alert: Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot. 📝 Description Whether you’re already in a people-facing role or looking to enter one, this bundle equips you with the most sought-after EDI skills. Start with counselling — a core trait in HR, teaching, nursing, and public service. Counselling training shows emotional intelligence, empathy, and readiness to support others. Learning disabilities is a crucial skill for educators, support workers, and mental health professionals. Knowledge of learning disabilities improves communication and inclusion outcomes — employers notice this immediately. Similarly, occupational therapy understanding is invaluable. From hospital to community work, occupational therapy training increases employability in roles that require mobility, daily living support, or rehab knowledge. Dealing with difficult workplace conversations is no longer optional. Leadership today means handling complexity. Professionals trained in difficult workplace conversations are indispensable to teams. Team leader traits are in demand everywhere — healthcare, NGOs, local government, schools. Training in team leader principles shows employers that you’re ready for more responsibility. Self organisation is what turns knowledge into impact. Being trained in self organisation ensures you’re productive, reliable, and independent — all green flags for recruiters. More awareness of autism is now expected in many roles. Whether you're teaching, managing, or caring, knowledge of autism makes you more inclusive, adaptable, and considerate. Finally, brain disorders knowledge is becoming a sought-after skill, especially in aged care, education, and therapy. Training in brain disorders reflects a deeper understanding of cognitive challenges — something every workplace can benefit from. With counselling, learning disabilities, occupational therapy, difficult workplace conversations, team leader, self organisation, autism, and brain disorders under your belt, your employability skyrockets. ❓FAQ Q: What industries does this bundle support? A: Healthcare, social work, therapy, teaching, HR, leadership, and more. Q: Do I need to be in a people-facing role? A: No, but if you want to move into one — or upskill within one — this bundle is your best start. Q: Are these certifications respected? A: Yes. Courses like autism, brain disorders, counselling, and team leader training are recognised across professional sectors.

Calling all culinary dreamers — whether you're ready to break into the food industry, open a food truck, or just boost your catering profile, this 8-in-1 bundle is your ticket. The Diploma of Catering & Cooking Culinary (Online) bundle gives you job-ready skills across: Hospitality and Catering Food Hygiene Chinese Cooking Personal Hygiene American Cooking Candy Making Confectionary Making Indian Cooking This is your chance to turn your kitchen passion into a professional path — without quitting your day job. 🌟 FOMO alert: Spots are filling, and employers are scouting for certified culinary talent. 💸 Value-for-money alert: You’d pay 8x this for in-person courses — here, it’s all online, self-paced, and career-aligned. And yes — Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot. 📝 Description The food industry is vast — and full of opportunity. Whether you want to step into hospitality and catering, improve food hygiene standards, or refine Chinese cooking techniques, this is your professional starting point. Hospitality and catering is one of the UK’s fastest-growing employment sectors. Employers are actively looking for candidates with a solid grasp of hospitality and catering, including customer service, presentation, and menu support. Equally essential is food hygiene — a must-have for working in kitchens, schools, hospitals, and food delivery services. Knowing and practising food hygiene boosts employability in every culinary context. Specialise in high-demand global cuisines like Chinese cooking, American cooking, and Indian cooking. These cuisines are staples in restaurants and delivery services across the world — and professionals with expertise in Chinese cooking, American cooking, or Indian cooking are highly sought-after. Pair this with personal hygiene training, which is non-negotiable in every food-related job. Whether you're interviewing or managing your own kitchen, personal hygiene makes you credible and compliant. But it doesn’t stop at savoury. Add candy making and confectionary making to your portfolio and break into dessert-focused careers. Specialising in candy making or confectionary making helps you appeal to niche bakeries, dessert parlours, and bespoke wedding services. This bundle is your secret weapon — with hospitality and catering, food hygiene, Chinese cooking, personal hygiene, American cooking, candy making, confectionary making, and Indian cooking, you’ll have a complete culinary CV. ❓FAQ Q: Can I get a job with this bundle? A: Yes — whether in kitchens, bakeries, event catering, or food delivery. These 8 courses speak to real-world industry demand. Q: What if I’ve never worked in food before? A: No problem! These courses are beginner-friendly and designed to help you break into hospitality and catering, Chinese cooking, American cooking, Indian cooking, and more. Q: Are the courses recognised? A: They’re professionally structured and show employers that you take food hygiene, personal hygiene, and other essential skills seriously.

Master project support essentials with communication, leadership, stress control, and proofreading in this practical online mini bundle. 🔹 Overview: The Programme And Project Support Office Mini Bundle offers a focused dive into the core skills that keep projects running smoothly. From leadership and communication to managing stress and ensuring clear documentation, this bundle equips learners with essential office-based project support tools—all delivered in a flexible online format. This bundle is designed for those supporting projects behind the scenes, helping teams stay coordinated and deadlines on track. Whether refining communication or honing proofreading skills, learners will gain confidence in their role as the glue that holds project teams together, without ever needing to juggle flaming torches. 🔹 Learning Outcomes: Develop effective communication skills for project environments Learn leadership qualities essential for supporting project teams Manage stress to maintain focus during high-pressure moments Improve proofreading to enhance project documentation quality Understand key principles of project management support Apply problem-solving techniques within project office settings 🔹 Who is this Course For: Individuals supporting projects or programme offices in any sector Project assistants aiming to improve communication and leadership Team leaders wanting to enhance office support skills Those responsible for maintaining project documentation accuracy Employees needing stress management in fast-paced workspaces Office staff working closely with project management teams Professionals seeking flexible online project support training Administrators preparing for roles in project coordination 🔹 Career Path: Project Support Officer – £24,000–£32,000 per year Project Administrator – £22,000–£30,000 per year Team Leader (Project Support) – £28,000–£36,000 per year Project Coordinator – £25,000–£35,000 per year Proofreader (Project Documents) – £21,000–£28,000 per year Stress Management Advisor (Office Sector) – £27,000–£34,000 per year

Ready to step into management roles in payroll and finance? The Payroll Manager Mini Bundle is designed to make you stand out with expertise in payroll, Excel, financial analysis, administrative assistant skills, and Xero software. This bundle delivers exactly what employers want when hiring payroll managers and finance supervisors. Get ahead of your competition now—combine these powerful skills and become the hireable candidate every company is seeking. Description This bundle equips you with the essentials for payroll management success: proficiency in payroll processing, advanced Excel capabilities, sharp financial analysis, smooth administrative assistant operations, and mastery of Xero accounting software. Together, payroll, Excel, financial analysis, administrative assistant, and Xero form a formidable skill set that hiring managers trust. Ideal for leadership roles in HR, finance departments, and payroll management, this bundle is tailored to give you a competitive advantage. Organisations increasingly demand candidates who combine technical payroll knowledge with software skills like Excel and Xero—plus strong organisational ability as an administrative assistant. Elevate your career by enrolling today. FAQ Q: Who should choose this bundle? A: Aspiring payroll managers, finance supervisors, and HR leaders looking to upgrade their skills. Q: Does it require prior payroll experience? A: Some experience helps, but the bundle is accessible for motivated learners. Q: What software skills are covered? A: Emphasis on Excel and Xero, two of the most widely used tools in payroll management. Q: Will this help with leadership roles? A: Yes, it focuses on managerial skills alongside technical payroll and finance knowledge. Q: How does the administrative assistant skill fit? A: It strengthens your organisational and communication skills, crucial for managing teams and processes. Q: Is now a good time to enrol? A: Definitely. Payroll and finance roles continue to grow, and competition is fierce.

Confused by self assessment or VAT? Learn to handle tax returns, accounting, and reports online with this detailed training bundle. 🔹 Overview: The Self Assessment Tax Return Mini Bundle takes a focused look at the structure and reporting involved in personal tax declarations. You’ll study the principles behind tax returns, VAT rules, and how to organise everything through accounting and data visualisation software—without ever printing another spreadsheet. The courses in this bundle are built for individuals who want to make sense of numbers and deadlines, with added emphasis on financial analysis and digital reporting. From VAT calculation to Power BI charts that actually make sense, this bundle aims to turn tax confusion into organised clarity—one module at a time. 🔹 Learning Outcomes: Understand how to complete a self assessment tax return Analyse VAT data for personal and freelance tax planning Use Power BI to generate useful financial tax dashboards Apply accounting methods to individual tax records Gain financial insights through structured data interpretation Explore UK tax structure from income to VAT components 🔹 Who is this Course For: Individuals required to submit a self assessment each year Freelancers dealing with VAT and income tax submissions New accountants interested in personal tax reporting Business owners learning about tax return obligations Students studying tax reporting, VAT and analytics Budget-conscious individuals aiming to reduce tax errors Data-savvy users learning Power BI for tax analysis People managing their finances independently with structure 🔹 Career Path: VAT Analyst – £28,000–£36,000 per year Self Assessment Support Advisor – £24,000–£32,000 per year Finance Officer (Tax Focus) – £30,000–£40,000 per year Tax and VAT Assistant – £25,000–£34,000 per year BI Reporting Analyst (Finance) – £32,000–£45,000 per year Accounting Associate – £23,000–£30,000 per year

Prepare for LGV instructor roles with car and bike maintenance, first aid, problem solving, and gas saving knowledge. Learn flexibly online. 🔹 Overview: The LGV Driving Instructor Training Mini Bundle equips learners with knowledge essential for instructing large goods vehicle drivers. Covering core vehicle maintenance for cars and bikes, gas saving techniques, and first aid fundamentals, this bundle supports those wanting to guide LGV learners with confidence. Problem solving features prominently to help instructors tackle challenges on the road or in lesson planning. The focus on fuel efficiency via gas saving reflects modern industry needs. Delivered fully online, the courses offer a blend of theory and practical understanding for a rounded training experience without stepping out of your door. 🔹 Learning Outcomes: Learn maintenance basics for cars, bikes, and LGVs Apply problem-solving skills within large vehicle instruction Understand first aid procedures relevant to driving incidents Explore gas saving methods to improve fuel efficiency Develop safety awareness for instructors and LGV learners Gain insight into managing LGV training challenges effectively 🔹 Who is this Course For: Individuals pursuing LGV driving instructor qualifications Drivers interested in large vehicle maintenance knowledge Those wanting to improve fuel efficiency in transport roles Learners seeking first aid skills applicable to driving safety People aiming to support LGV driver education effectively Trainers needing problem-solving techniques for lesson delivery Fleet operators interested in instructor training courses Candidates looking for flexible online LGV instructor study 🔹 Career Path: LGV Driving Instructor – £28,000–£40,000 per year Fleet Manager – £35,000–£50,000 per year Transport Safety Officer – £30,000–£42,000 per year Large Vehicle Technician – £26,000–£35,000 per year Fuel Efficiency Analyst – £27,000–£38,000 per year First Aid Coordinator (Transport Sector) – £25,000–£33,000 per year

This Farming & Agricultural Training Mini Bundle is your gateway to understanding the essentials of modern land management—without the mud. Covering topics such as horticulture, carbon impact, and the economic side of the soil through quantity surveying, this bundle provides foundational knowledge suitable for anyone working near—or thinking about—the green sector. From managing small-scale gardens to understanding large-scale environmental considerations, each course weaves in structured, accessible material that you can study on your schedule. Whether you're planning for a career move or looking to understand the bigger picture behind growing things and counting costs, this online bundle makes it easier than hauling a wheelbarrow uphill. 🔹 Learning Outcomes: Understand plant growth principles and horticultural techniques in context Learn how carbon footprint affects farming and food supply chains Explore key concepts in gardening and sustainable space usage Examine environmental considerations in agricultural management Gain a solid grasp of quantity surveying fundamentals Identify efficient land-use approaches in farming and gardening 🔹 Who is this Course For: Those interested in learning about agricultural systems and land use Individuals seeking knowledge in gardening and horticulture basics Early-career professionals in the environmental or rural sectors People working in related admin roles needing sector understanding Anyone curious about carbon footprint in agricultural settings Gardeners aiming to improve environmental knowledge at home Surveying or planning staff in land and farm-related industries Those looking to expand agricultural theory in an online format 🔹 Career Path: Agricultural Technician – £24,000–£30,000 per year Horticulture Officer – £22,000–£28,000 per year Environmental Consultant – £30,000–£42,000 per year Quantity Surveyor (Rural Projects) – £33,000–£50,000 per year Carbon Management Assistant – £26,000–£34,000 per year Gardening Advisor – £21,000–£29,000 per year

Handle personal tax returns with confidence. Learn accounting, law, Power BI, and more—all online and on your schedule. 🔹 Overview: Personal tax can often feel like a yearly visit to a confusing maze. This Personal Tax Return Mini Bundle aims to straighten the path, offering key lessons on income tax, accounting, and how the law fits in—no Latin required. Whether you’re managing your own return or just trying not to cry during tax season, this bundle teaches you the essentials in a smart, structured way. With the added flair of Power BI and a dose of business law, you’ll be able to interpret, calculate, and report your tax matters like a pro (minus the stress headache). 🔹 Learning Outcomes: Understand personal income tax processes and key components Analyse personal financial data using structured accounting methods Interpret tax implications through a legal lens Use Power BI to visualise and explore financial return data Apply business law basics to tax-related financial decisions Improve accuracy in self-submitted personal tax return cases 🔹 Who is this Course For: Individuals handling their own personal tax each year Freelancers needing structured tax and finance understanding Business owners filing personal and business returns separately Students learning financial reporting and tax law basics Aspiring accountants focused on personal tax services Data enthusiasts exploring Power BI for financial reporting People wanting legal clarity in financial planning Professionals revisiting personal tax procedures and updates 🔹 Career Path: Personal Tax Advisor – £28,000–£40,000 per year Accounting Assistant – £23,000–£29,000 per year Finance Analyst – £30,000–£42,000 per year Power BI Finance Analyst – £32,000–£44,000 per year Business Law Assistant – £26,000–£35,000 per year Tax Return Support Officer – £25,000–£33,000 per year