837 Courses delivered Online

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

Customer Service Training Course A company’s reputation depends largely on the customer service. If you want to improve your customer service skills for achieving long-term goals for your company, then you have come to the right place. The Customer Service Training Diploma course shows you the path how to deal with the customers. You will learn the basic communication skills, telephone etiquette, customer relationship management and other necessary skills regarding customer service. By completing the course, you will be able to monitor whether your company provided the right customer service to the clients or not. Additionally, you will be able to serve the customer with compelling eloquent. Course Curriculum Module 01 Module 02 Module 03 Module 04 (Learn more about this online course)

CRRUK equips professionals with the concepts, skills and tools to build conscious, intentional relationships, and to coach relationship systems of any size.

The CILT(UK) Level 6 Advanced Diploma in Logistics and Transport qualification provides the strategic management skills and tactical insight necessary for professional and business development in the logistics and transport industry. It bridges the gap between the undergraduate CILT(UK) Level 5 Professional Diploma in Logistics and Transport and the postgraduate standard of a Master’s degree.

Duration 3 Days 18 CPD hours This course is intended for The CompTIA Cloud Essentials+ Specialty certification is relevant to IT specialists, IT technical services specialists, IT relationship managers, IT architects, consultants, business and IT management, business process owners, and analysts. Overview Upon successful completion of this course, students will be able to: Learn the fundamental concepts of cloud computing. Learn the business aspects and impact of cloud computing. Differentiate the types of cloud solutions and the adoption measures needed for each. Identify the technical challenges and the mitigation measures involved in cloud computing. Identify the steps to successfully adopt cloud services. Identify the basic concepts of ITIL and describe how the ITIL framework is useful in the implementation of cloud computing in an organization. Identify the possible risks involved in cloud computing and the risk mitigation measures, and you will also identify the potential cost considerations for the implementation of cloud and its strategic benefits. Students will weigh the pros and cons of cloud computing to make effective decisions and meet IT challenges. 1 - Understanding Cloud Computing Concepts Topic A: Understand Basic Cloud Concepts and Terms Topic B: Identify Cloud Network and Cloud Storage Technologies Topic C: Recognize Cloud Design Aspects 2 - Applying Cloud Business Principles Topic A: Relate Cloud Concepts to Business Principles Topic B: Establish Cloud Vendor Relations Topic C: Distinguish the Financial Aspects of Engaging a Cloud Service Provider Topic D: Report Financial Expenditures 3 - Advising a Cloud Design and Migration Topic A: Relate Cloud Concepts to Cloud Design and Migration Topic B: Use Cloud Assessments Topic C: Manage Cloud Design Topic D: Compare Cloud Migration Approaches Topic E: Identify Benefits and Solutions of Cloud Services 4 - Operating in the Cloud Topic A: Relate Cloud Concepts to Technical Operations Topic B: Identify the Technical Aspects of Cloud Operations Topic C: Understand DevOps in the Cloud Topic D: Explain Cloud Security Concerns, Measures, and Concepts 5 - Managing Cloud Governance Topic A: Relate Cloud Concepts to Governance Topic B: Apply Risk Management Concepts Topic C: Understand Compliance and the Cloud Topic D: Manage Policies and Procedures for Cloud Services 6 - Appendix A: Mapping Course Content to the CompTIA Cloud Essentials+ (Exam CLO-002) 7 - Appendix B: CompTIA Cloud Essentials+ (Exam CLO-002) Acronyms 8 - Glossary 9 - Index Additional course details: Nexus Humans CompTIA Cloud Essentials Plus Certification (Exam CLO-002) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the CompTIA Cloud Essentials Plus Certification (Exam CLO-002) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is intended for individuals or anyone that plans to implement, use, maintain, or support Microsoft CRM in their organization. Overview After completing this course, students will be able to: Microsoft CRM User Interface and application terminology, Basic and advanced navigation and record maintenance, Microsoft CRM Client for Outlook functionality and synchronization, Planning and budgeting tasks related to marketing campaigns, Create and manage customer lists This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling. This three-day instructor-led course provides students with the knowledge and skills to improve their business processes by using the key features of sales management, marketing automation, service management, and service scheduling. Additional course details: Nexus Humans Microsoft Dynamics CRM 4.0 User Training training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Microsoft Dynamics CRM 4.0 User Training course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Overview Show that you are committed to providing the absolute best in Customer Service with this expert training. This Customer Service for Hospitality course will coach you in Customer Service expectations and offer useful recommendations for displaying outstanding Customer Service performance. Any business is reliant on its Customer Service staff, showing consideration and attention to its clients, and you can be taught to embody this Customer Service protocol. You will learn how to pre-empt requests by Customer Service customers and to perform tasks diligently. The specific requirements for Customer Service are also covered in-depth, alongside the UK legislation that governs Customer Service events and establishments with Customer Service staff. This Customer Service course is designed to equip you with the essential Customer Service skills needed to excel in the hospitality industry. From understanding the nuances of Customer Service interactions to mastering the art of proactive Customer Service, you will be prepared to handle any Customer Service challenge that comes your way. Whether you are new to the field or looking to enhance your Customer Service expertise, this training will set you apart as a Customer Service professional. With a focus on practical applications, this Customer Service course ensures that you are not just learning theory but are also capable of applying Customer Service principles in need. Enrol today to elevate your Customer Service capabilities and make a lasting impression in the Customer Service sector. Why Choose this Customer Service Bundle? FREE Customer Service CPD-accredited certificate Get a free student ID card with Customer Service training (£10 applicable for international delivery) Lifetime access to the Customer Service course materials The Customer Service program comes with 24/7 tutor support Get instant access to this Customer Service course Learn Customer Service training from anywhere in the world The Customer Service training is affordable and simple to understand The Customer Service training is entirely online How will I get my Customer Service certificate? You may have to take a quiz or a written test online during or after the Customer Service course. After successfully completing the course, you will be eligible for the certificate. Who is this Customer Service course for? There is no experience or previous qualifications required for enrolment in this Customer Service for Hospitality. It is available to all students, of all academic backgrounds. Requirements Our Customer Service for Hospitality is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This Customer Service course has been designed to be fully compatible with tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value of your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum Module One: Who We Are and What We Do - 00:17:00 Module Two: Establishing Your Attitude - 00:12:00 Module Three: Identifying and Addressing Customer Needs - 00:12:00 Module Four: Generating Return Business - 00:14:00 Module Five: In-Person Customer Service - 00:10:00 Module Six: Giving Customer Service over the Phone - 00:12:00 Module Seven: Providing Electronic Customer Service - 00:12:00 Module Eight: Recovering Difficult Customers - 00:15:00 Module Nine: Understanding When to Escalate - 00:14:00

Elevate your B2B sales and marketing prowess with our comprehensive Masterclass: From Leads to Loyal Customers. Uncover the nuances of the B2B landscape, master advanced sales techniques, and align your teams for seamless success. Join us for a transformative learning experience and gain the skills to navigate global markets, build high-performing sales teams, and foster enduring customer relationships. Take the next step in your professional journey and enroll now!

Optimize your organization's financial health with our comprehensive 'Accounts Payable Process: Optimizing Payment Processing Operations' course. Learn essential skills in vendor management, invoice processing, AP automation, purchase ledger management, and financial budgeting. Master the latest technologies and streamline your payment processing workflow for enhanced efficiency. Enroll now for a transformative learning experience in financial management and take a decisive step toward organizational success.

Course Overview This comprehensive course in Supply Chain Management, Purchasing & Procurement provides learners with the strategic knowledge and operational understanding needed to navigate today’s dynamic supply environments. It explores the core components of supply chain systems, procurement cycles, and purchasing strategies, offering insight into effective logistics planning, supplier relations, and risk mitigation. Learners will gain the tools to streamline processes, optimise procurement decisions, and align purchasing objectives with broader business goals. Designed to support both career development and organisational efficiency, the course equips participants with a strong foundation in modern supply chain functions—contributing to smarter decision-making and improved supply performance. Course Description This course delves into the critical areas of supply chain operations, from foundational concepts to advanced procurement practices. Participants will study logistic management frameworks, category and inventory management, transport coordination, and supplier relationship strategies. Special focus is given to procurement tools, bid management, and cost reduction techniques that can enhance purchasing functions. Through each module, learners are introduced to effective methods for improving supply accuracy, managing quality, and applying risk assessment across sourcing channels. The course supports learners in understanding the interconnected nature of global supply networks, helping them contribute more effectively to procurement, planning, and supplier engagement in diverse business settings. Course Modules Module 01: Supply Chain Basics Module 02: Supply Chain Drivers Module 03: Introduction to Logistic Management Module 04: Planning Framework for Logistics Module 05: Transport Management Module 06: Role of Procurement in an Organisation Module 07: The Purchasing Cycle Module 08: Purchasing Toolkits Module 09: Managing Competitive Bids Module 10: Quality Management Module 11: Supplier Relationship Management Module 12: Analysing and Reducing Risk in the Supply Chain Module 13: Improving Efficiency and Accuracy Module 14: Category Management Module 15: Inventory Management Module 16: E-Procurement (See full curriculum) Who is this course for? Individuals seeking to build a career in procurement or logistics. Professionals aiming to upskill in supply chain operations. Beginners with an interest in purchasing and supply management. Business owners or team leaders looking to optimise procurement processes. Career Path Supply Chain Analyst Procurement Officer Purchasing Manager Inventory Control Specialist Logistics Coordinator Category Manager Supplier Relationship Manager Operations Executive in manufacturing, retail, or distribution sectors