Unlock the keys to unparalleled customer service excellence with our 'Call Centre Training' course. Dive into the essentials of call center operations, hone communication skills, master telephone etiquettes, and learn effective negotiation techniques. Navigate challenging interactions, manage difficult customers, and grasp the intricacies of call center metrics and benchmarking. Stay ahead of the curve with insights into the latest technology trends shaping the industry. Elevate your career and contribute to organizational success by enrolling today. Develop the skills needed to excel as a call center professional and create lasting customer satisfaction.
Explore the dynamic field of Health and Social Care with our Level 3 course. Gain comprehensive knowledge and practical skills to excel in providing quality care. Enrich your understanding of healthcare systems, social issues, and interpersonal communication. Elevate your career in the rewarding and impactful realm of health and social care with this accredited Level 3 program.
Explore the dynamic world of property marketing with our comprehensive course, 'Property Marketing: Strategies & Digital Tactics.' From understanding the fundamentals of property management to leveraging cutting-edge digital strategies, this course equips you with the skills to excel in today's competitive real estate market. Master the art of listing properties, tenant selection, and sustainable marketing practices. Discover opportunities in the ever-evolving UK property market and gain insights into regulatory compliance. Join us to unlock a successful career in property marketing with a blend of traditional principles and innovative digital tactics.
Earn your EYFS Teaching Diploma and enhance your skills in Early Years Foundation Stage education. Our comprehensive program provides a deep understanding of child development, curriculum planning, and effective teaching strategies. Prepare to excel in the field of early childhood education with this accredited diploma, equipping you with the knowledge and confidence to create a positive impact on young learners' lives.
Overview of Strategic Business Planning Join our Strategic Business Planning course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Strategic Business Planning course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Strategic Business Planning course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Strategic Business Planning Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Strategic Business Planning. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Strategic Business Planning course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Strategic Business Planning is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Strategic Business Planning course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Strategic Business Planning Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.
Overview Delivering projects on time and within budget is critical for organisations across sectors to meet strategic goals in an increasingly dynamic environment. As investing in projects continues rising exponentially, skilled project professionals are in high demand worldwide. From devising plans to assigning resources and overcoming unexpected hurdles, project managers play a key role in converting initiatives from ideas to reality. Gain globally applicable knowledge as endorsed by over 650,000 members through the Project Management Institute. Going beyond basics to application, this course helps you master techniques framed in the PMBOK® Guide for initiating, planning, executing, monitoring, controlling and closing projects. Become empowered to manage variables like scope, schedules, budgets, quality, teams, procurement and risk through best practices. Whether making events happen or coordinating product launches, robust project management capabilities build employability and open doors to more rewarding careers. With £36 billion invested annually and sectors like construction adopting project based working, opportunities exist across industries like IT, energy, infrastructure and engineering. Learning Outcomes of Project Management course: Understand globally recognized project management principles and frameworks Develop core skills for initiating, planning, executing, monitoring, controlling and closing projects Learn techniques for managing scope, time, cost, quality, resources, procurement and risk Build capabilities in leadership, communication, negotiation and stakeholder engagement Manage people, performance and change on projects Handle challenges like conflicts, crises and stress effectively Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Project Management (Project Manager) course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Project Management (Project Manager) course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Project Management (Project Manager) course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Project Management (Project Manager) is suitable for anyone aspiring to start a career in Project Management (Project Manager); even if you are new to this and have no prior knowledge on Project Management (Project Manager), this course is going to be very easy for you to understand. And if you are already working in the Project Management (Project Manager) field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Project Management (Project Manager) course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Project Management (Project Manager) course has no prerequisite. You don't need any educational qualification or experience to enrol in the Project Management (Project Manager) course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Project Management (Project Manager) course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 01: Introduction to Project Management Module 01: Introduction to Project Management 00:23:00 Module 02: PMBOK and PMI Module 02: PMBOK and PMI 00:15:00 Module 03: Global Project Management Module 03: Global Project Management 00:40:00 Module 04: Project Life Cycle Module 04: Project Life Cycle 00:30:00 Module 05: Time Management Module 05: Time Management 00:41:00 Module 06: Quality Management Module 06: Quality Management 00:22:00 Module 07: Effective Planning & Scheduling Module 07: Effective Planning & Scheduling 00:47:00 Module 08: Human Resource Management Module 08: Human Resource Management 00:18:00 Module 09: Performance Management Module 09: Performance Management 00:19:00 Module 10: Talent Management Module 10: Talent Management 00:19:00 Module 11: Organising Meeting and Conferences Module 11: Organising Meeting and Conferences 00:29:00 Module 12: Managing Resources Module 12: Managing Resources 00:19:00 Module 13: Change Management Module 13: Change Management 00:24:00 Module 14: Business Resilience and Crisis Management Module 14: Business Resilience and Crisis Management 00:18:00 Module 15: Conflict Management Module 15: Conflict Management 00:16:00 Module 16: Stress Management Module 16: Stress Management 00:17:00 Module 17: Communication Skills Module 17: Communication Skills 00:26:00 Module 18: Procurement & Purchasing Management Module 18: Procurement & Purchasing Management 00:22:00 Module 19: Risk Management Module 19: Risk Management 00:25:00
Overview of Criminal Law Join our Criminal Law course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Criminal Law course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Criminal Law course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Criminal Law Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Criminal Law. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online — Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion – Digital / PDF Certificate After completing the Criminal Law course, you can order your CPD Accredited Digital/ PDF Certificate for £5.99. Certificate of Completion – Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Criminal Law is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand. On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don’t have the time to devote to traditional education. Requirements You don’t need any educational qualification or experience to enrol in the Criminal Law course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Criminal Law Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors.
Transform your customer service expertise with our Advanced Diploma in Customer Service. Gain a comprehensive understanding of industry best practices, advanced communication strategies, and cutting-edge customer-centric approaches. Elevate your skills, boost customer satisfaction, and propel your career to new heights. Enroll now for a specialized program designed to empower you with the knowledge and tools needed to excel in the dynamic world of customer service.
Explore the rewarding world of Early Years Teaching with insights into curriculum development, nurturing young minds, and creating a positive learning environment. Learn about the essential skills and qualifications needed for this impactful profession, shaping the foundation of a child's educational journey. Discover resources, tips, and strategies to excel as an Early Years Teacher, fostering holistic development and building a strong educational foundation for the youngest learners.
Getting Started Effective management ensures quality patient care and organisational success in the rapidly evolving healthcare industry. The MSc Healthcare Management Top Up programme equips healthcare professionals with the necessary skills and knowledge for leadership and management roles. The MSc Healthcare Management Top Up programme offers a comprehensive learning experience that provides students with the knowledge, skills and emotional tools needed to meet the challenges of managing healthcare organisations. Students with a Level 7 Diploma in Health and Social Care will only be eligible for the MSc Health Care Management Top-Up programme. The MSc Healthcare Management Top Up programme provides healthcare professionals with a unique opportunity to excel in their careers and contribute to the ever-evolving field of healthcare management. This programme empowers students to become effective leaders by combining theoretical knowledge with practical application, driving positive change in healthcare organisations. Moreover, the programme enhances career prospects, offers specialisation in healthcare management, fosters networking opportunities and promotes practical application through real-world case studies. It prepares graduates for senior leadership roles, empowering them to make a meaningful impact in the healthcare industry. The MSc Healthcare Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this MSc Healthcare Management programme. About Awarding Body Anglia Ruskin University began in 1858 as the Cambridge School of Art founded by William Beaumont. It was then merged with the Cambridge shire College of Arts and Technology and the Essex Institute of Higher Education and was renamed Anglia Polytechnic. It was then given university status in 1992 and renamed Anglia Ruskin University in 2005. The university has campuses in the UK (Cambridge, Chelmsford, London and Peterborough), as well as they are partnered with institutions around the world including Berlin, Budapest, Trinidad, Singapore and Kuala Lumpur. Assessment Assignments and Project No examinations Entry Requirements Applicants should normally have a good first degree or equivalent and be working in or have recently worked within the arena of Management and Leadership in healthcare. Students who possess a Level 7 Diploma in Health and Social Care will only be eligible for the MSc Health Care Management Top-Up programme. If English is not your first language, you will be expected to demonstrate a certificated level of proficiency of at least IELTS 6.5 (Academic level) or equivalent English Language qualification, as recognised by Anglia Ruskin University. Progression Enrolling in the MSc Healthcare Management programme will give you comprehensive knowledge of health service management and leadership approaches. This programme will equip you with the skills to identify and develop corporate marketing strategies for health services and implement transformational change programmes. As a graduate, you will have various career paths available, including opportunities in public services or global non-governmental organisations. Furthermore, graduating from the programme doesn't have to mark the end of your educational journey. You may pursue a postgraduate research programme, such as the Professional Doctorate in Health and Social Care, to further advance your expertise in the field. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. Structure MSc Healthcare Management Top Up Programme Structure Postgraduate Research Design Major Project (Dissertation) Delivery Methods The MSc Healthcare Management Top Up is awarded and delivered 100% online by Anglia Ruskin University. At Anglia Ruskin University, you will study through Canvas, a world-class online Learning Management System (LMS), accessed from your phone, pc or tablet at home or on the move. Canvas provides instant access to study materials, forums, and support from tutors and classmates, as well as enabling easy submission of your assignments. After successfully completing your studies, you'll be invited to attend a graduation ceremony on campus at Anglia Ruskin University. If attending the ceremony in person is not possible, we'll arrange to send your certificate to you. School of Business and Technology London partners with Chestnut Education Group to promote this MSc Healthcare Management programme. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.