916 Courses delivered Online

Flash Sale! 30 in 1 Premium Bundle | CPD Certified |+Gifts: 30 Free PDF Certificate | Learner Support

QLS Endorsed + CPD QS Accredited - Dual Certification | Instant Access | 24/7 Tutor Support

By completing this course, students will appreciate the importance of compliance and risk management for governance, strategy, and operations. They will acquire skills to establish compliance programs, promote ethical cultures, and use risk management techniques in their own organisations.

Duration 0.5 Days 3 CPD hours This course is intended for This course is intended for: Line of Business (LoB) owners, IT leaders, and executives Overview In this course, you will learn to: Explain the role of information technology (IT) in an organization for business transformation Explain the customer value proposition for using the cloud across industries Define key characteristics of cloud computing Explain the cloud business model Identify key security practices of cloud computing Frame the cloud business value using the Cloud Value Framework In this course, you will learn the fundamental concepts of cloud computing and how a cloud strategy can help companies meet business objectives. It explores the advantages and possibilities of cloud computing. It also introduces addresses concepts such as security and compliance to help facilitate better discussions with line of business (LOB) professionals, information technology (IT) LoB, IT leaders, and executives. Module 1: Course Introduction Course Introduction Module 2: Information Technology for Business Transformation Role of IT in an organization for business transformation Brief history of IT Legacy approach to IT What drives customers to move from traditional infrastructure to the cloud Module 3: Cloud Computing Define cloud computing Key characteristics of cloud technology The cloud business model Key security practices within the cloud Module 4: Business Value of the Cloud The customer value proposition Identify who is using cloud computing Industry trends Customer examples Module 5: The Cloud Value Framework Introduction to the Cloud Value Framework Cost Savings Staff Productivity Operational Resilience Business Agility Module 6: Business Value Activity Business Value Activity Additional course details: Nexus Humans AWS Cloud Essentials for Business Leaders training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AWS Cloud Essentials for Business Leaders course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Embark on a journey through the intricate realm of central banking and monetary policy with our comprehensive course. Delve into the captivating history of central banking, tracing its evolution alongside the international monetary system. Explore modern roles and functions, understanding central banks' pivotal role in global economic landscapes. From dissecting monetary policy implementation to unravelling the complexities of money creation in the modern economy, this course offers a nuanced understanding essential for navigating the financial realm with expertise. Unlock the secrets of the monetary policy transmission mechanism and gain insights into maintaining financial stability amidst dynamic market conditions. Navigate through challenges confronting central banking institutions, equipping yourself with the insight to address them effectively. In times of crisis, learn optimal monetary policy operations strategies to mitigate risks and foster economic resilience. Through engaging modules led by industry experts, immerse yourself in a transformative learning experience that equips you with the knowledge and skills to thrive in central banking and monetary policy. Learning Outcomes: Grasp the historical evolution of central banking and its significance within the international monetary system. Understand the multifaceted roles and functions of modern central banking institutions. Analyze the intricacies of monetary policy implementation and its impact on financial markets. Evaluate the mechanisms of money creation in the contemporary economic landscape. Identify challenges facing central banking and develop strategies for effective crisis management. Why buy this Central Banking Monetary Policy Course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Central Banking Monetary Policy there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Central Banking Monetary Policy course for? Financial analysts seeking a deeper understanding of central banking dynamics. Economics students aiming to specialize in monetary policy and financial markets. Professionals in banking and finance industries exploring career advancement opportunities. Policy makers and government officials involved in economic decision-making processes. Individuals interested in gaining insights into global economic systems and financial stability. Prerequisites This Central Banking Monetary Policy does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Central Banking Monetary Policy was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Central Bank Economist: £40,000 - £70,000 Per Annum Financial Analyst: £30,000 - £50,000 Per Annum Monetary Policy Advisor: £45,000 - £80,000 Per Annum Risk Management Specialist: £35,000 - £60,000 Per Annum Economic Researcher: £35,000 - £55,000 Per Annum Financial Regulatory Analyst: £35,000 - £65,000 Per Annum Course Curriculum Module 01: The History of Central Banking and International Monetary System The History of Central Banking and International Monetary System 00:09:00 Module 02: Modern Central Banking Roles and Functions Modern Central Banking Roles and Functions 00:12:00 Module 03: Monetary Policy Implementation in Financial Market Operations Monetary Policy Implementation in Financial Market Operations 00:08:00 Module 04: Money Creation in the Modern Economy Money Creation in the Modern Economy 00:09:00 Module 05: The Monetary Policy Transmission Mechanism The Monetary Policy Transmission Mechanism 00:14:00 Module 06: Financial Stability: Monitoring and Identifying Risks Financial Stability Monitoring and Identifying Risks 00:11:00 Module 07: Challenges for Central Banking Challenges for Central Banking 00:10:00 Module 08: Optimal Monetary Policy Operations in Crisis Times Optimal Monetary Policy Operations in Crisis Times 00:08:00

In the heart of bustling city streets and the constant cacophony of modern life, a haven of tranquillity awaits. 'Meditation for Wellbeing' is not just another course; it's an experience, a transformative journey. This course serves as a lighthouse, guiding you away from the tempests of anxiety and towards a realm of serenity. Dive deep into the mind's profound layers and discover techniques to combat the unease that lurks within. By the culmination, you won't merely understand anxiety; you'll have the tools to conquer it. Meditation for Wellbeing' offers an enlightening exploration into the essence of meditation and its undeniable impact on mental health. Charting a path from introductory principles to advanced techniques, this course empowers learners with the means to transcend anxiety's clutches. Beginning with a foundational comprehension of meditation, attendees are introduced to the myriad benefits that this age-old practice brings. Subsequent modules delve into the complex world of anxiety, demystifying its origins and manifestations. But understanding is only half the battle. The true essence of this course lies in its practical teachings; as learners will be equipped with a toolkit of techniques and skills, designed not only to combat anxiety but to foster an enduring sense of peace. Embrace the journey, and let meditation illuminate the path to true wellbeing. Learning Outcomes Recognise the foundational principles of meditation and its significance for wellbeing. Develop a comprehensive awareness of anxiety, its causes, and manifestations. Master techniques to alleviate anxiety and promote mental tranquillity. Adopt advanced anti-anxiety skills to further enhance emotional stability. Integrate meditation practices seamlessly into daily routines. Cultivate a proactive approach to maintaining mental health. Evaluate personal progress and tailor meditation techniques to individual needs. Why buy this Meditation for Wellbeing? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Meditation for Wellbeing you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Meditation for Wellbeing is suitable for: Individuals seeking solace in the chaos of modern life. Those curious about meditation's impact on mental health. Anyone desiring a more balanced, calm approach to daily challenges. Learners looking to bolster their emotional resilience. Mental health advocates eager to expand their knowledge on anxiety alleviation. Prerequisites This Meditation for Wellbeing was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Meditation Assistant: £18,000 - £22,000 per annum Certified Meditation Instructor: £25,000 - £35,000 per annum Corporate Wellness Consultant: £40,000 - £50,000 per annum Meditation Retreat Organizer: £45,000 - £60,000 per annum Wellbeing and Meditation Content Creator/Author: £30,000 - £100,000+ per annum Founder/Director of a Meditation School or Centre: £60,000 - £150,000+ per annum Course Curriculum Introduction & First Concepts Introduction To Mindful Meditation 00:06:00 Understanding Mindful Meditation 00:05:00 How To Practice Mindful Meditation 00:06:00 Understanding & Beating Anxiety Still More Mindful Meditation Techniques 00:05:00 Mindful Meditation & Your Brain 00:04:00 Why Is Awareness So Important 00:09:00 More Anti-Anxiety Skills & Concepts Mindful Meditation & Work 00:05:00 Mindful Meditation & Relationships 00:04:00 Mindful Meditation & Happiness 00:05:00 Famous & Successful People Who Meditate 00:04:00 Great Mindful Meditation Apps 00:05:00 The Many Benefits Of Mindful Meditation 00:09:00 How To Create A Mindful Life 00:06:00 Conclusion Conclusion - Final Thoughts & Tips 00:01:00

Venture into the heart of psychological transformation with our Cognitive Behavioural Therapy (CBT) Training course. As you begin, you'll unearth the origins and evolution of CBT, setting the stage for a deeper understanding of its life-altering capabilities. Each module is meticulously crafted to build upon the last, providing a seamless learning experience that takes you from foundational theories to the practical application of combating detrimental thought processes. Discover the art of goal setting to propel individuals towards a brighter outlook on life, and master the nuances of behavioural activation to spark positive change. The course is designed not just to inform but to equip you with the expertise to challenge and alter ingrained beliefs that hinder progress. You will learn how to dismantle the architecture of negative thinking and replace it with constructive, empowering beliefs through a detailed, step-by-step approach. This hands-on knowledge is vital for navigating the complexities of mental ailments, including stress and phobias, and for deploying CBT techniques to address panic attacks, anger, and addictive behaviours with confidence and compassion. Learning Outcomes Gain insight into the history and principles underlying CBT. Develop the ability to identify and alter negative cognitive patterns. Acquire techniques for fostering positive behavioural changes. Master strategies for reshaping core beliefs and combating procrastination. Learn to apply mindfulness and CBT tactics for a variety of psychological concerns. Why choose this Cognitive Behavioural Therapy (CBT) Training course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Cognitive Behavioural Therapy (CBT) Training Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this Cognitive Behavioural Therapy (CBT) Training course for? Aspiring therapists passionate about cognitive-behavioural methodologies. Health sector workers looking to enhance patient support with effective techniques. Teachers and coaches aiming to integrate psychological resilience in their guidance. Individuals dedicated to self-improvement and aiding others in mental health battles. Professionals in care roles desiring to incorporate CBT into their support repertoire. Career path CBT Practitioner: £30,000 - £50,000 Psychologist: £35,000 - £80,000 Mental Health Specialist: £26,000 - £50,000 Life Skills Coach: £25,000 - £55,000 Personal Development Facilitator: £22,000 - £40,000 Behavioural Support Consultant: £24,000 - £46,000 Prerequisites This Cognitive Behavioural Therapy (CBT) Training does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Cognitive Behavioural Therapy (CBT) Training was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Cognitive Behavioural Therapy (CBT) Training Module 01: Getting Started with CBT 00:03:00 Module 02: CBT History 00:03:00 Module 03: Importance of Negative Thoughts 00:06:00 Module 04: Goal Setting 00:09:00 Module 05: Behavioural Activation 00:08:00 Module 06: Cognitive Restructuring 00:05:00 Module 07:Cognitive Restructuring: Step-by-step Plan 00:08:00 Module 08: Core Belief 00:02:00 Module 09: Changing Negative Belief 00:06:00 Module 10: Mindfulness-integrated CBT 00:05:00 Module 11: CBT in Procrastination 00:01:00 Module 12: CBT in Stress, Anxiety and Depression 00:03:00 Module 13: CBT in Fear and Phobias 00:02:00 Module 14: CBT in Panic Attacks 00:02:00 Module 15: CBT in Excessive Anger 00:02:00 Module 16: CBT in Eating Disorder 00:02:00 Module 17: CBT in Addiction 00:02:00 Assignment Assignment - Cognitive Behavioural Therapy (CBT) Training 00:00:00

Embarking on a Sports Psychology training course can significantly enhance your understanding of the mental aspects of athletic performance, which is crucial in today's competitive world. Sports Psychology focuses on mental toughness, goal setting, motivation, and concentration, all of which are essential skills for success both on and off the field. By mastering Sports Psychology, you can improve your daily life by managing stress, enhancing focus, and maintaining a positive mindset. Professionally, these skills are invaluable; they can help you excel in high-pressure situations and foster a resilient and goal-oriented approach. In the UK, the demand for Sports Psychology professionals is rising, with job opportunities spanning coaching, athletic training, and wellness programs. The average salary for a Sports Psychologist in the UK is around £35,000 to £45,000 per year, reflecting the growing recognition of the field's importance. The sector is experiencing growth, with an estimated increase of 10-15% annually, highlighting the expanding appreciation for mental health in sports. The advantages of completing a Sports Psychology course are numerous, including improved job prospects, enhanced personal well-being, and a deeper understanding of how psychological factors influence performance. This burgeoning field offers a promising career path for those passionate about sports and mental health. Key Features: CPD Certified Sports Psychology Training Course Free Certificate from Reed CIQ Approved Sports Psychology Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Sports Psychology Module 02: Mental Toughness Module 03: Goal Setting in Sport Module 04: Motivation in Sport Module 05: Concentration Module 06: Arousal, Stress, and Anxiety Module 07: Arousal Regulation Module 08: Imagery Module 09: How to Be a Better Competitor Module 10: Athletic Injuries and Psychology Module 11: Exercise and Psychological Wellbeing Module 12: Sports Psychology for a Coach Module 13: Parents Involvement in Sports Psychology Module 14: Sports Psychology at Workplace Learning Outcomes: Understand key concepts in sports psychology for enhanced athletic performance. Apply mental toughness techniques to improve resilience and performance. Set effective goals tailored to individual and team sporting ambitions. Analyze motivational factors influencing athletes' performance and strategies. Develop concentration skills crucial for maintaining focus during competitive events. Employ arousal regulation and stress management techniques for optimal performance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Sports Psychology 3:48:24 1: Module 01: Introduction to Sports Psychology Preview 15:37 2: Module 02: Mental Toughness 12:27 3: Module 03: Goal Setting in Sport 19:11 4: Module 04: Motivation in Sport 15:52 5: Module 05: Concentration 20:56 6: Module 06: Arousal, Stress, and Anxiety 18:23 7: Module 07: Arousal Regulation 17:47 8: Module 08: Imagery 18:15 9: Module 09: How to Be a Better Competitor 10:50 10: Module 10: Athletic Injuries and Psychology 17:28 11: Module 11: Exercise and Psychological Wellbeing 10:56 12: Module 12: Sports Psychology for a Coach 17:09 13: Module 13: Parents Involvement in Sports Psychology 16:51 14: Module 14: Sports Psychology at Workplace 15:42 15: CPD Certificate - Free 01:00 Who is this course for? This Sports Psychology Training Course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this Sports Psychology Training Course is ideal for: Athletes seeking mental performance enhancement. Coaches aiming to integrate psychology into sports coaching methods. Parents interested in supporting their children's psychological development in sports. Sports professionals looking to improve their competitive edge. Individuals interested in the psychological aspects of sports and exercise. Requirements Learners do not require any prior qualifications to enrol on this Sports Psychology Training Course. You just need to have an interest in Sports Psychology Training Course. Career path After completing this Sports Psychology Training Course you will have a variety of careers to choose from. The following job sectors of Sports Psychology Training Course are: Sports Psychologist Sports Coach Sports Development Officer Performance Analyst Exercise Psychologist Sports and Exercise Scientist Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In the world of customer service excellence, mastery is not just a possibility but a necessity. Picture yourself as the maestro orchestrating seamless interactions, transforming ordinary calls into extraordinary opportunities. Dive deep into the artistry of communication, where every word becomes a brushstroke painting a masterpiece of customer satisfaction. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From the very basics to the pinnacle of persuasive prowess, embark on a journey where etiquette meets efficiency. Explore the toolbox of techniques, honing your skills to speak with the confidence of a star. Uncover the secrets of questions, benchmarks, and goals, crafting a roadmap to success that's as clear as a bell. Elevate your sales game, turning objections into opportunities and rejections into triumphs. With each module, you'll sharpen your wit, refine your approach, and emerge as the virtuoso of the call centre stage. In this symphony of salesmanship, every interaction becomes a chance to shine. With the right words, the perfect pitch, and a dash of determination, you'll not only close deals but open doors to boundless success. So, step into the spotlight and let your voice be the instrument of your ascent. Course Curriculum Module 01: The Basics (I) Module 02: The Basics (II) Module 03:: Phone Etiquette Module 04: Tools Module 05: Speaking Like a Star Module 06: Types of Questions Module 07: Benchmarking Module 08: Goal Setting Module 09: Key Steps Module 10: All About Telemarketing Module 11: Elevate Sales on Telephone Module 12: Prospective Telephone-Sales Expert Module 13: The Right Words and Phrases to Use on a Sales Call Module 14: Preparing the Call Module 15: Opening the Call Module 16: Structuring the Call Module 17: Verbal Communication Skills Module 18: Dealing with Objections Module 19: Closing the Sale/ Gaining Commitment Module 20: Dealing with Rejection Module 21: Close a Sale Call Module 22: Increasing your Earnings by Expanding Sales Module 23: Closing Learning Outcomes: Master phone etiquette, tools, and speaking techniques for excellence. Develop effective questioning strategies and benchmarking skills for performance. Set achievable goals and implement key steps for call center success. Elevate telemarketing skills, sales techniques, and verbal communication proficiency. Overcome objections, close sales, and handle rejection with resilience. Increase earnings through expanding sales and mastering the art of closing. CPD 10 CPD hours / points Accredited by CPD Quality Standards Call Center Manager Training 2:18:57 1: Module 01: The Basics (I) 05:23 2: Module 02: The Basics (II) 04:02 3: Module 03:: Phone Etiquette 04:04 4: Module 04: Tools 02:45 5: Module 05: Speaking Like a Star 02:58 6: Module 06: Types of Questions 04:41 7: Module 07: Benchmarking 03:34 8: Module 08: Goal Setting 04:58 9: Module 09: Key Steps 04:30 10: Module 10: All About Telemarketing 04:39 11: Module 11: Elevate Sales on Telephone 06:46 12: Module 12: Prospective Telephone-Sales Expert 06:20 13: Module 13: The Right Words and Phrases to Use on a Sales Call 05:36 14: Module 14: Preparing the Call 06:32 15: Module 15: Opening the Call 07:54 16: Module 16: Structuring the Call 06:19 17: Module 17: Verbal Communication Skills 12:10 18: Module 18: Dealing with Objections 08:51 19: Module 19: Closing the Sale/ Gaining Commitment 09:15 20: Module 20: Dealing with Rejection 06:58 21: Module 21: Close a Sale Call 06:42 22: Module 22: Increasing your Earnings by Expanding Sales 09:29 23: Module 23: Closing 03:31 24: CPD Certificate - Free 01:00 Who is this course for? Aspiring call center managers seeking comprehensive training. Customer service professionals aiming to enhance their career prospects. Individuals looking to excel in telemarketing and telephone sales roles. Sales representatives keen on mastering objection handling and closing techniques. Anyone interested in boosting their earnings through effective sales strategies. Career path Call Centre Manager Customer Service Team Leader Telesales Executive Sales Support Coordinator Customer Relationship Manager Telemarketing Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.