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Course Description Get instant knowledge from this bite-sized Health and Social Care Management Part - 1 course. This course is very short and you can complete it within a very short time. In this Health and Social Care Management Part - 1 course you will get fundamental ideas of health and social care management, the key understanding of communication, its relevance and so on. Enrol in this course today and start your instant first step towards learning about health and social care. Learn faster for instant implementation. Learning Outcome Familiarise with health and social care Understand communication and its relevance Gain in-depth knowledge of the rights and responsibilities as a health and social care worker Deepen your understanding of your role as a caregiver and healthcare professional Learn about working in health and social care, promoting equality, diversity and rights How Much Do Healthcare Managers Earn? Senior - £40,000 (Apprx.) Average - £26,000 (Apprx.) Starting - £18,000 (Apprx.) Requirement Our Health and Social Care Management Part - 1 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Health and Social Care Management Part - 1 Introduction to Health and Social Care 00:16:00 Communication and its Relevance 00:48:00 Rights and Responsibilities as a Health and Social Care Worker 00:39:00 Role as A Caregiver and Healthcare Professional 00:23:00 Working in Health and Social Care; Promoting Equality, Diversity and Rights 00:46:00 Assignment Assignment - Health and Social Care Management Part - 1 00:00:00

Are you interested in a career in therapy and psychology-related topics? Are you currently studying psychology or counselling? Or do you have a passion for psychodynamic psychotherapy? Our Psychodynamic Psychotherapy course teaches everything you need to get started in this industry. This course will help you to obtain the necessary skills and knowledge to work with people who struggle with mental health issues and day-to-day challenges. This Psychodynamic Psychotherapy course is designed to equip you with the essential knowledge of approaches and useful techniques in psychotherapy. You will learn how to become a psychodynamic psychotherapist and also familiarise with new techniques which you can use to advance your career prospects in this field. Throughout this course, you will be guided step-by-step on how to build the key skills needed to become a psychodynamic psychotherapist or coach who specialises in using psychodynamic approaches at work. What you'll learn Approaches & Useful Techniques in Psychotherapy How Psychodynamic Psychotherapy works How to set up a therapeutic session The difference between 'Brief Therapy' and 'Long-term' treatment How to ask for a 'consent' and much more! Requirements Having an interest in Psychology or Psychotherapy related fields Who this course is for: Anyone who is interested in therapy and psychology-related topics Anyone who started their psychology or counselling studies Anyone who wants to understand what is 'Psychodynamic Psychotherapy' Introduction About the Tutor FREE 00:02:00 About the Course 00:04:00 What is Psychodynamic Psychotherapy? 00:10:00 What is Psychoanalytic Psychotherapy & Psychoanalysis? 00:14:00 How does Psychodynamic Psychotherapy work? 00:08:00 Core Principles of Psychodynamic Psychotherapy 00:11:00 The Purpose & the Goals 00:06:00 What is Psychodynamic Psychotherapy used for? (substance use, depression, PTSD) 00:12:00 Levels of Awareness Consciousness and the Unconscious 00:10:00 Psychodynamic Psychotherapy and the Unconscious 00:07:00 Defence Mechanisms / Psychological Defences: Denial 00:10:00 12. Repression 00:10:00 13. Rationalisation 00:06:00 14. Reaction Formation 00:09:00 15. Projection 00:08:00 16. Displacement 00:05:00 17. Regression 00:08:00 18. Sublimation 00:06:00 Conducting a Psychotherapy Session The Importance of a Therapeutic Relationship 00:06:00 Creating a Safe Place 00:09:00 Informed Consent (Beginning of the Treatment) 00:07:00 Setting Frame & Boundaries 00:10:00 Conducting an Assessment 00:11:00 Goal Setting with the Client 00:08:00 Therapist and the Client in Psychodynamic Psychotherapy Listening in Psychodynamic Therapy (Empathic Listening) 00:08:00 Transference 00:10:00 Countertransference 00:07:00 Techniques in Psychodynamic Therapy Free Association 00:07:00 Symbolism & Interpretation 00:05:00 Dream Interpretation - part 1 00:05:00 Dream Interpretation - part 2 00:11:00 What Else You Need to Know Sessions - how long, how often, how many? 00:08:00 Short-Term / Brief Psychodynamic Therapy 00:10:00 When do we 'end' Psychotherapy? 00:12:00 Medication and Therapy 00:07:00 Thank You & Good Bye! 00:03:00 Bonus Section Additional Techniques in Psychotherapy 00:12:00 Stress- & Anger Management in Psychotherapy 00:12:00 Acceptance & Commitment Therapy (ACT) 00:17:00

Description:  If you work in health and social care, utilise services yourself, or might want to study in depth to discover more about how we bolster grown-ups in our care framework, this course is for you. This course is designed to equip students with the skills and knowledge needed to care for others in a broad range of health or social care settings using real-life case studies to explore a wide variety of interesting issues and debates. Enrol now and study this course from the comfort of your home and at your own pace. Who is this course for? This course would be ideal for those either working or hoping to work within Health and Social Care sector in a variety of roles. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of applying for NUS Extra Discount Card; 24/7 student support via email. Career Path: The Health and Social Care for Adults course will be very beneficial and helpful, especially to the following professionals: senior care assistants/support workers/key workers in residential settings Senior healthcare assistants/support workers in community and primary care environments Senior healthcare assistants/support workers in acute health environments Senior care assistants/support workers/key workers in domiciliary services Senior care assistants/support workers/key workers in day services Senior support workers in supported living projects. Module 1: Personal Health care How I Became a Hygienist FREE 00:45:00 The Nature and Cause of Disease FREE 01:30:00 Fasting 01:00:00 Colon Cleansing 01:00:00 Diet and Nutrition 01:30:00 Vitamins and Other Food Supplements 01:30:00 The Analysis of Disease States: Helping the Body to Recover 03:00:00 Module 2: Health and Wellness Who Are The Baby Boomers? FREE 00:30:00 Boomers Want To Stay Healthy FREE 00:30:00 Exercise To Beat Aging 01:00:00 Diet To Beat Aging 01:00:00 Vitamins To Beat Aging 00:30:00 Module 3: Health of the Mind Mental Health Basics FREE 00:30:00 Are you Resilient FREE 00:30:00 Take Good Care of Yourself 00:30:00 Healthy Relationships 00:30:00 Risk Factors 00:15:00 When Do You Need to See a Professional? 00:30:00 Mock Exam Mock Exam- Health and Social Care for Adults 00:30:00 Final Exam Final Exam- Health and Social Care for Adults 00:30:00

🛠️ Forge a Healthier Workplace: Ergonomics in Industrial Facilities Training Course! 🌐 Are you ready to revolutionize the well-being of your workforce and enhance productivity in industrial settings? Enroll in our Ergonomics in Industrial Facilities Training Course, a comprehensive program crafted to identify, assess, and address ergonomic risk factors unique to industrial environments. Join us on a journey where ergonomic excellence meets industrial innovation. 🌟 Module 1: Introduction to Identifying and Assessing Ergonomic Risk Factors Embark on your journey with Module 1, providing a comprehensive introduction to identifying and assessing ergonomic risk factors in industrial facilities. Develop the skills to recognize potential hazards, conduct thorough assessments, and lay the foundation for a proactive approach to ergonomic safety. 🔧 Module 2: Ergonomic Solutions and Interventions Training for Industrial Facility Master the art of ergonomic solutions in Module 2, focusing on interventions tailored for industrial facilities. Explore innovative strategies to address ergonomic challenges, implement effective solutions, and enhance the ergonomic design of workstations and processes in industrial settings. 🚀 Module 3: Ergonomics Committees and Coordinators for Industrial Facility Design and Planning Optimize your ergonomic practices with Module 3, dedicated to establishing ergonomic committees and coordinators for industrial facility design and planning. Learn how to integrate ergonomic considerations into facility design, fostering a collaborative approach to ergonomic excellence. 📊 Module 4: Ergonomic Assessments and Improvements of Interventions and Sustaining Programs Enhance your ergonomic initiatives in Module 4, focusing on assessments, improvements, and sustaining ergonomic programs. Learn to conduct regular assessments, implement improvements based on feedback, and ensure the longevity and effectiveness of ergonomic interventions in industrial facilities. 🌐 Module 5: Emerging Trends and Technologies for Holistic Approach Stay ahead of the curve with Module 5, exploring emerging trends and technologies for a holistic ergonomic approach. Delve into the latest advancements shaping the field of industrial ergonomics, ensuring your workplace is at the forefront of innovation and well-being. 🌟 Module 6: Ergonomics Maintenance Evaluation and Future Considerations Cap off your training with Module 6, where you'll focus on ergonomics maintenance evaluation and future considerations. Summarize key takeaways, assess the success of your ergonomic initiatives, and explore future considerations to keep your industrial facility at the forefront of ergonomic excellence. ️ Why Choose Our Ergonomics in Industrial Facilities Training Course? Expert-Led Training: Learn from seasoned ergonomics professionals with expertise in industrial settings. Practical Simulations: Engage in hands-on simulations, real-world scenarios, and practical exercises to reinforce theoretical knowledge. Customizable Training: Tailor the course to suit the specific needs of your industrial facility, ensuring maximum relevance. Future-Ready Focus: Explore emerging trends and technologies, future-proofing your ergonomic practices in industrial environments. Don't let ergonomic challenges hinder the well-being and productivity of your workforce! Enroll now in the Ergonomics in Industrial Facilities Training Course and empower yourself with the knowledge and skills needed to create a healthier and more efficient workplace. Your journey to ergonomic excellence in industrial settings begins here! 🛠️✨🎓 Course Curriculum Module 1 Introduction to Identifying and Assessing Ergonomic Risk Factors Introduction to Identifying and Assessing Ergonomic Risk Factors 00:00 Module 2 Ergonomic Solutions and Interventions Training for Industrial Facility Ergonomic Solutions and Interventions Training for Industrial Facility 00:00 Module 3 Ergonomics Committees and Coordinators for Industrial Facility Design and Planning Ergonomics Committees and Coordinators for Industrial Facility Design and Planning 00:00 Module 4 Ergonomic Assessments and Improvements of Interventions and Sustaining Programs Ergonomic Assessments and Improvements of Interventions and Sustaining Programs 00:00 Module 5 Emerging Trends and Technologies for Holistic Approach Emerging Trends and Technologies for Holistic Approach 00:00 Module 6 Ergonomics Maintenance Evaluation and Future Considerations Ergonomics Maintenance Evaluation and Future Considerations 00:00

Do you want to acquire the knowledge that will Help you Understand & Cope with Health Science? Embark on a journey through the enigmatic world of 'Health Science'. From the heartbeat's rhythm to the brain's electric dance, discover life's intricacies. Unravel secrets that have perplexed thinkers for ages. Dive deep into the wonders of wellness and medicine. Explore the tapestry of life, from cells to systems. Empower your understanding, sparking brighter futures. Your voyage into the essence of vitality begins here! Course Highlights Health Science is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Health Science for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Health Science Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Health Science is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Health Science is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Health Science Module 01: Introduction to Health Science 00:13:00 Module 02: Anatomy and Physiology 00:11:00 Module 03: Epidemiology and Public Health 00:14:00 Module 04: Healthcare Delivery Systems 00:11:00 Module 05: Behavioural and Lifestyle Factors in Health 00:10:00 Module 06: Infectious Disease and Public Health 00:13:00 Module 07: Critical Thinking and Problem Solving in Healthcare 00:11:00

Course Overview Emotional intelligence is the ability to understand, use and master your emotions to communicate powerfully, empathise with others, and lead a stress-free, balanced life. The Diploma in Emotional Intelligence will take you on a fascinating journey through the different emotions and how they work. It will explore the power of emotions and how you can master your emotions to lead a more balanced and fulfilled life. You will also discover how negative emotions can weaken the immune system, and how to use emotional first aid to overcome feelings of guilt, low self-esteem, rejection and failure.  What's more, this course will show you how to be more self aware, and how to change your life through your thoughts to achieve the things you never thought you could. This best selling Diploma in Emotional Intelligence has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Diploma in Emotional Intelligence is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Diploma in Emotional Intelligence is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Diploma in Emotional Intelligence is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Diploma in Emotional Intelligence, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Diploma in Emotional Intelligence will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Diploma in Emotional Intelligence to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Rational emotive behaviour therapy (REBT), or rational therapy and rational emotive therapy, was coined by Albert Ellis in 1955. The theory brought a radical change in behaviour therapy at that, and still, it is a popular therapy for changing human perceptions. The Rational emotive behaviour helps you to overcome and remove your negative thinking patterns for solving psychological problems and mental distress. If you want to be a counsellor or therapist, worry no more. Enrol the Rational Emotive Behaviour Therapy (REBT) Level 2 course and master the techniques of REBT and how it works. Throughout the course, you will learn to use the REBT approach to therapy and counselling and learn to structure REBT sessions with your clients. You will learn to make your client happier and confident in using the REBT methods. The course teaches you how to treat depression, anxiety, substance abuse, stress-related disorders using REBT. After studying the course, you will be able to apply the REBT techniques to treat mental stress and disorders and help others to enjoy their life. Who is the course for? Anyone who is interested in Psychology or Counselling-related information Anyone who would like to use REBT in their work Anyone who wants to learn about REBT as a psychotherapeutic tool Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Introduction About the Instructor FREE 00:02:00 About the Course 00:04:00 REBT: Its Theoretical Principles & Philosophy Albert Ellis & REBT 00:04:00 Philosophy & Theory of REBT 00:08:00 Theoretical principles of CBT (post-REBT) 00:10:00 The original ABC model 00:06:00 The expanded ABCED model 00:09:00 Thinking patterns & Beliefs Adaptive (healthy) and maladaptive (unhealthy) emotions 00:08:00 What is 'rational' belief (examples)? 00:06:00 What is 'irrational' belief (examples)? 00:11:00 The 3 basic 'musts' 00:04:00 Demandingness 00:08:00 Awfulizing 00:06:00 Low (& High) Frustration Tolerance 00:08:00 Using REBT for various psychological problems REBT for depression 00:10:00 REBT for anxiety 00:13:00 REBT for Substance Abuse 00:11:00 REBT for Stress-Related Conditions 00:10:00 REBT in Individual Therapy / Counselling 00:06:00 REBT in couple therapy / counselling 00:08:00 How to work as REBT therapist Establishing therapeutic relationship 00:08:00 Qualities of good REBT therapist 00:05:00 Identifying treatment goals 00:06:00 Problems with Achieving Goals 00:07:00 How to Think like REBT Specialist 00:07:00 How to Structure Sessions with Your Client 00:07:00 When and How to Conclude Therapy? 00:09:00 Thank You and Good Bye! 00:03:00 Mock Exam Mock Exam - Rational Emotive Behaviour Therapy (REBT) Level 2 00:20:00 Final Exam Final Exam - Rational Emotive Behaviour Therapy (REBT) Level 2 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

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Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Overview Playworker: Child Playwork Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Playworker: Child Playwork Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1 Introduction to Child Playwork Module 1 Introduction to Child Playwork 00:14:00 Module 2 Playwork and Playworkers Module 2 Playwork and Playworkers 00:13:00 Module 3 Educational and Learning Benefits of Playwork Module 3 Educational and Learning Benefits of Playwork 00:08:00 Module 4 Economic and Social Benefits of Playwork Module 4 Economic and Social Benefits of Playwork 00:11:00 Module 5 Health and Well-Being Benefits of Playwork Module 5 Health and Well-Being Benefits of Playwork 00:13:00 Module 6 Developmental Benefits of Playwork Module 6 Developmental Benefits of Playwork 00:15:00 Module 7 Negative Impact of Play Deprivation Module 7 Negative Impact of Play Deprivation 00:09:00 Module 8 Designing Play Spaces Module 8 Designing Play Spaces 00:10:00 Module 9 Health and Safety Management in Playwork Module 9 Health and Safety Management in Playwork 00:14:00