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Course Gate

Action Learning Facilitator

Online Course Creation

Facilitation Skills

Leadership Skills

Counselling Skills

Professional Skills Course (PSC)

Trainers Course

Management Skills

Communication Skills

General Admission

<p>In an age where collaboration is paramount, the '<strong>Interpersonal Skills for Professional Development: Building Effective Relationships</strong>' course offers you the tools to shine. This course, expertly crafted, delves deep into the art and science of forging meaningful relationships in the professional sphere. Dive into the intriguing realm of emotional intelligence, learn the nuances of effective communication, and master the subtleties of networking. The curriculum further empowers you by teaching the importance of cultural sensitivity, and the intricacies of negotiation and conflict management. This comprehensive guide ensures that by the end of your journey, you'll not only thrive in team settings but will also lead with clarity, confidence, and compassion.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the foundational concepts of interpersonal skills in professional settings.</li>
<li>Harness the power of emotional intelligence to respond and engage effectively.</li>
<li>Develop strategies for effective teamwork and seamless collaboration.</li>
<li>Establish robust professional networks and cultivate enduring relationships.</li>
<li>Manage conflicts with finesse and negotiate with assertiveness and tact.</li>
</ul>
<h3><b>Why buy this <span>Interpersonal Skills for Professional Development: Building Effective Relationships</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Interpersonal Skills for Professional Development: Building Effective Relationships</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Interpersonal Skills for Professional Development: Building Effective Relationships</span> course for?</b></h3>
<ul>
<li>Individuals looking to enhance their professional relationships.</li>
<li>Team leaders aiming to foster a harmonious work environment.</li>
<li>Professionals desiring a deeper understanding of cultural diversity.</li>
<li>Anyone aspiring to be an effective networker and relationship builder.</li>
<li>Individuals keen on mastering negotiation and conflict resolution.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Interpersonal Skills for Professional Development: Building Effective Relationships</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Interpersonal Skills for Professional Development: Building Effective Relationships</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Relationship Manager</strong> - Average Salary: £40,000 - £55,000 Annually</li>
<li><strong>Team Lead/Supervisor</strong> - Average Salary: £35,000 - £50,000 Annually</li>
<li><strong>Corporate Trainer</strong> - Average Salary: £30,000 - £45,000 Annually</li>
<li><strong>Diversity and Inclusion Officer</strong> - Average Salary: £32,000 - £47,000 Annually</li>
<li><strong>Networking Specialist</strong> - Average Salary: £37,000 - £53,000 Annually</li>
<li><strong>Mediator</strong> - Average Salary: £30,000 - £44,000 Annually</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Interpersonal Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Interpersonal Skills</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Emotional Intelligence</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Emotional Intelligence</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Collaboration and Teamwork</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Collaboration and Teamwork</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Networking and Relationship Building</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Networking and Relationship Building</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Cultural Sensitivity and Diversity</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cultural Sensitivity and Diversity</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Conflict Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Negotiation Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiation Skills</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Studyhub UK

Professional Skills

Personal Development

Professional Development

Interpersonal Skills

Interpersonal Skills for Professional Development: Building Effective Relationships

<p>Embark on a transformative journey with our '<strong>Line Management</strong>' course, tailored meticulously for those who aspire to lead. Discover the art of mentoring, supervising, and bringing out the best in your team. This course not only sharpens your managerial skills but also equips you with techniques to enhance team dynamics, ensuring a harmonious and productive work environment. With each module, you'll unlock a new dimension of management, transforming you into a confident and capable leader.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the core concepts and responsibilities of line management.</li>
<li>Develop robust mentoring, coaching, and supervisory skills.</li>
<li>Implement effective talent management strategies and enhance team performance.</li>
<li>Acquire skills to manage conflicts and foster positive employee relations.</li>
<li>Grasp essential employment laws pertinent to line managers.</li>
</ul>
<h3><b>Why choose this Line Management<span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Line Management</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Line Management<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Aspiring managers keen on mastering line management skills.</li>
<li>Team leaders aiming for enhanced team performance and dynamics.</li>
<li>HR professionals seeking deeper knowledge in talent management.</li>
<li>Business owners determined to optimise their managerial approach.</li>
<li>Individuals in supervisory roles desiring to upgrade their skills.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Line Manager</strong>: £30,000 - £45,000</li>
<li><strong>Talent Management Specialist</strong>: £35,000 - £55,000</li>
<li><strong>Performance Management Analyst</strong>: £28,000 - £42,000</li>
<li><strong>HR Manager</strong>: £40,000 - £60,000</li>
<li><strong>Conflict Resolution Specialist</strong>: £32,000 - £50,000</li>
<li><strong>Employee Relations Officer</strong>: £27,000 - £43,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Line Management</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Line Management</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Line Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Introduction to Line Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Coaching and Mentoring</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coaching and Mentoring</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Supervising, Motivating and Counselling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Supervising, Motivating and Counselling</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Talent Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Talent Management</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Effective Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Performance Appraisal Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Appraisal Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Stress Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Prioritising and Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Prioritising and Time Management</td>
					<td> </td>
					<td><span><i></i> 00:40:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Employee Relations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Relations</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Handling Conflict</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Handling Conflict</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Employment Law for Line Managers</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employment Law for Line Managers</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment </td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Line Management</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Learning & Development

Line Management

Manager Training

Institute of Leadership & Management (ILM)

<p>Step into the world of the '<strong>Assertiveness Skills</strong>' course, a dedicated pathway sculpted to empower you with the pillars of confidence and determination. As you venture through this transformative journey, you'll encounter the nuanced interpretation of self-assuredness and the barriers that obstruct personal goals. Delve deeper, and the essence of effective communication unravels, accompanied by the pivotal art of setting objectives. With an added emphasis on mastering your presence - from feeling, looking, to sounding the part - and handling challenges with grace, your evolution into an assertive individual awaits.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand and embody the essence of self-confidence in diverse scenarios.</li>
<li>Identify and circumvent challenges preventing goal realisation.</li>
<li>Cultivate enhanced communication skills to foster genuine connections.</li>
<li>Grasp the centrality of goal setting for personal and professional advancement.</li>
<li>Develop strategies for impactful presentations and address challenging behaviours effectively.</li>
</ul>
<h3><b>Why choose this Assertiveness Skills<span> course</span>?</b></h3>
<ul>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b><b> </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments are designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the <b>Assertiveness Skills</b> Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
</ul>
<h3><b>Who is this Assertiveness Skills<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Individuals aiming to bolster their assertiveness in personal and professional domains.</li>
<li>Professionals striving to enhance their communicative prowess.</li>
<li>People desiring mastery over presentation techniques.</li>
<li>Those confronting challenges in managing or understanding difficult behaviours.</li>
<li>Aspirants wishing for comprehensive self-growth and empowerment.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Conflict Resolution Specialist:</strong> £25,000 - £40,000</li>
<li><strong>Corporate Communications Manager:</strong> £35,000 - £60,000</li>
<li><strong>Negotiation Consultant:</strong> £30,000 - £55,000</li>
<li><strong>Personal Development Coach:</strong> £20,000 - £45,000</li>
<li><strong>Team Leader:</strong> £24,000 - £50,000</li>
<li><strong>Organisational Behaviour Specialist:</strong> £30,000 - £55,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Assertiveness Skills</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Assertiveness Skills</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: What Does Self-Confidence Mean To You?</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What Does Self-Confidence Mean To You</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Obstacles to Our Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Obstacles to Our Goals</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: The Importance of Goal Setting</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Importance of Goal Setting</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Feeling the Part</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Feeling the Part</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Looking the Part</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Looking the Part</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Sounding the Part</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sounding the Part</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Powerful Presentations</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Powerful Presentations</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Coping Techniques</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Coping Techniques</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Dealing with Difficult Behavior</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Difficult Behavior</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Assertiveness Skills</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Online Course Marketing

Assertiveness

Assertiveness Skills

<p>Are you ready to unlock the gateway to a dynamic career in Human Resources, Payroll, and Benefits advisory? Dive into our comprehensive course designed to equip you with the expertise and insights needed to thrive in these vital sectors of modern business. Immerse yourself in a journey where each module serves as a stepping stone towards mastery.</p><p><strong>Key Features</strong></p><ul><li>CPD Certified</li><li>Instant e-certificate</li><li>Fully online, interactive course with audio voiceover</li><li>Developed by professionals in the field</li><li>Self-paced learning and laptop, tablet, smartphone-friendly</li><li>24/7 Learning Assistance</li></ul><p>Join us on this transformative voyage, where learning transcends boundaries and empowers you to chart your course towards a fulfilling and rewarding career in the realm of HR, Payroll, and Benefits advisory.</p><p><strong>Course Curriculum</strong></p><p><strong>Human Resources (HR)</strong></p><ul><li><strong>Module 01:</strong> Introduction to Human Resources</li><li><strong>Module 02:</strong> An Overview of the Recruitment Industry</li><li><strong>Module 03:</strong> The UK Recruitment Legislation</li><li><strong>Module 04:</strong> The Recruitment Process</li><li><strong>Module 05</strong>: Negotiation Techniques</li><li><strong>Module 06</strong>: Key Performance Indicators for the Recruitment Industry</li><li><strong>Module 07:</strong> Employee Training and Development Process</li><li><strong>Module 08:</strong> Candidate Management</li><li><strong>Module 09:</strong> Candidate Interview Processes</li><li><strong>Module 10:</strong> Managing Meetings and Giving Feedback</li><li><strong>Module 11:</strong> Performance Appraisal Management</li><li><strong>Module 12:</strong> Employee Relations</li><li><strong>Module 13:</strong> Motivation and Counselling</li><li><strong>Module 14:</strong> Ensuring Health and Safety at the Workplace</li><li><strong>Module 15:</strong> Employer Records and Statistics</li><li><strong>Module 16:</strong> Conflict Management</li><li><strong>Module 17:</strong> Employee Termination</li><li><strong>Module 18:</strong> Organisational Skills</li><li><strong>Module 19:</strong> Communication Skills</li><li><strong>Module 20:</strong> Stress Management</li><li><strong>Module 21:</strong> Time Management</li></ul><p><strong>Payroll &amp; Benefits Administrators</strong></p><ul><li><strong>Module 01:</strong> Payroll System in the UK</li><li><strong>Module 02:</strong> Payroll Basics</li><li><strong>Module 03:</strong> Company Settings</li><li><strong>Module 04:</strong> Legislation Settings</li><li><strong>Module 05:</strong> Pension Scheme Basics</li><li><strong>Module 06:</strong> Pay Elements</li><li><strong>Module 07:</strong> The Processing Date</li><li><strong>Module 08:</strong> Adding Existing Employees</li><li><strong>Module 09:</strong> Adding New Employees</li><li><strong>Module 10:</strong> Payroll Processing Basics</li><li><strong>Module 11:</strong> Entering Payments</li><li><strong>Module 12:</strong> Pre-Update Reports</li><li><strong>Module 13:</strong> Updating Records</li><li><strong>Module 14:</strong> e-Submissions Basics</li><li><strong>Module 15:</strong> Process Payroll (November)</li><li><strong>Module 16:</strong> Employee Records and Reports</li><li><strong>Module 17:</strong> Editing Employee Records</li><li><strong>Module 18:</strong> Process Payroll (December)</li><li><strong>Module 19:</strong> Resetting Payments</li><li><strong>Module 20:</strong> Quick SSP</li><li><strong>Module 21:</strong> An Employee Leaves</li><li><strong>Module 22:</strong> Final Payroll Run</li><li><strong>Module 23:</strong> Reports and Historical Data</li><li><strong>Module 24:</strong> Year-End Procedures</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Understand HR fundamentals for effective personnel management and development.</li><li>Apply UK recruitment legislation in the hiring process effectively.</li><li>Demonstrate proficiency in payroll system operation and maintenance tasks.</li><li>Utilise negotiation techniques for successful candidate management and retention.</li><li>Implement strategies for conflict resolution and employee termination processes.</li><li>Develop organisational, communication, and time management skills for HR roles.</li></ul><p><strong>Accreditation</strong></p><p>All of our courses, including this HR, Payroll &amp; Benefits Advisor course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in HR, Payroll &amp; Benefits Advisor.</p><p><strong>Certification</strong></p><p>Once you've successfully completed your HR, Payroll &amp; Benefits Advisor course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our HR, Payroll &amp; Benefits Advisor course certification has no expiry dates, although we do recommend that you renew them every 12 months.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        20 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <p>This HR, Payroll &amp; Benefits Advisor course can be taken by anyone who wants to understand more about the topic. With the aid of this course, you will be able to grasp the fundamental knowledge and ideas. Additionally, this HR, Payroll &amp; Benefits Advisor course is ideal for: </p><ul><li>Individuals aspiring to HR, payroll, and benefits advisory positions.</li><li>Professionals seeking to enhance their HR and payroll knowledge.</li><li>Graduates aiming for HR and payroll career entry roles.</li><li>Employees transitioning into HR, payroll, or benefits advisory roles.</li><li>Individuals interested in understanding UK recruitment legislation and payroll systems.</li></ul>
                        </div><h2>
        
        <div>Requirements</div>
    </h2>

                        <div id="requirements">
                            <p>Learners do not require any prior qualifications to enrol on this HR, Payroll &amp; Benefits Advisor course. You just need to have an interest in HR, Payroll &amp; Benefits Advisor.</p>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <p>After completing this HR, Payroll &amp; Benefits Advisor Course you will have a variety of careers to choose from. The following job sectors of HR, Payroll &amp; Benefits Advisor are:</p><ul><li>HR Coordinator</li><li>Payroll Administrator</li><li>Recruitment Consultant</li><li>Employee Relations Advisor</li><li>Benefits Specialist</li><li>HR Manager</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4> Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4> Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Training Express

HR, Payroll & Benefits Advisor Course

<p>In a landscape where remote work has become the cornerstone of modern business, the '<strong>Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</strong>' course offers a strategic toolkit for today's leaders. This course is the lighthouse guiding managers through the foggy challenges of distance leadership. From the initial steps of motivating individuals who work beyond the traditional office, it charts a course towards mastering influence and persuasion across digital channels. As learners immerse themselves in the eight meticulously designed modules, they will unravel the secrets to fostering robust team connections and navigating the complex waters of conflict resolution.</p>
<p>The journey continues by establishing clear performance objectives that resonate with remote employees, promoting accountability while nurturing professional growth. The curriculum also puts a spotlight on cultivating team culture that thrives in a virtual realm. From brainstorming through virtual team-building exercises to the subtleties of developing rapport in a digital setting, this course ensures that leaders are equipped to uphold an atmosphere of collaboration and innovation, irrespective of physical distances.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Master motivational strategies for dispersed teams.</li>
<li>Employ influential tactics to shape team dynamics.</li>
<li>Resolve conflicts to maintain a harmonious remote environment.</li>
<li>Set and manage performance goals that align with business objectives.</li>
<li>Foster a cohesive team culture despite geographical separations.</li>
</ul>
<h3><b>Why choose this Motivating, Performance Managing and Maintaining Team Culture in a Remote Team<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Motivating, Performance Managing and Maintaining Team Culture in a Remote Team<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Managers overseeing geographically scattered teams.</li>
<li>Leaders seeking to enhance their remote team management capabilities.</li>
<li>HR professionals aiming to facilitate better remote work practices.</li>
<li>Team leaders wanting to strengthen team bonds virtually.</li>
<li>Business owners looking to sustain company culture in a remote setting.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Remote Team Manager</strong>: £30,000 - £50,000</li>
<li><strong>HR Manager</strong>: £35,000 - £60,000</li>
<li><strong>Team Culture Consultant</strong>: £40,000 - £70,000</li>
<li><strong>Performance Management Specialist</strong>: £28,000 - £45,000</li>
<li><strong>Virtual Team Building Facilitator</strong>: £25,000 - £40,000</li>
<li><strong>Communication Officer</strong>: £22,000 - £35,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01: Motivating Remote Team Members</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Motivating Remote Team Members</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Tactics of Influence and Persuasion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Tactics of Influence and Persuasion</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Nurturing Team Connections and Resolving Conflicts</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Nurturing Team Connections and Resolving Conflicts</td>
					<td> </td>
					<td><span><i></i> 00:36:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Establishing Compelling Performance Goals</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Establishing Compelling Performance Goals</td>
					<td> </td>
					<td><span><i></i> 00:30:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Building Effective Relationships</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Building Effective Relationships</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Virtual Team Building Games and Activities</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Virtual Team Building Games and Activities</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Developing Team Culture</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Developing Team Culture</td>
					<td> </td>
					<td><span><i></i> 00:32:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Effective Communication</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Effective Communication</td>
					<td> </td>
					<td><span><i></i> 00:35:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Strengthening Team Cooperation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strengthening Team Cooperation</td>
					<td> </td>
					<td><span><i></i> 00:33:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Motivating, Performance Managing and Maintaining Team Culture in a Remote Team</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Teaching Online

Motivating, Performance Managing and Maintaining Team Culture in a Remote Team

<div>
						<div>
				<div>
									<section>
						<div>
							<div>
					<div>
			<div>
							<div>
						<div>
				<div>
								<div>
				<p><span>Unlock the art of effective leadership with Supervisor Training. Delve into the fundamentals of supervision, understand your role, and cultivate essential skills for managing teams. Explore employee management, communication, conflict resolution, and cybersecurity, empowering you to excel as a proficient and confident supervisor.</span></p><p><b><br /></b></p><p><span>Learning Outcomes:</span></p><ul><li><p><span>Establish a strong foundation in supervisor training, understanding its key principles and significance.</span></p></li><li><p><span>Define the role of a supervisor and develop insights into effective team leadership.</span></p></li><li><p><span>Cultivate essential skills, including delegation, motivation, performance evaluation, and time management.</span></p></li><li><p><span>Master recruitment and dismissal processes, ensuring the right fit for your team.</span></p></li><li><p><span>Acquire techniques to manage and lead employees, promoting productivity and job satisfaction.</span></p></li><li><p><span>Enhance communication skills to foster clear, open, and efficient dialogue with your team.</span></p></li><li><p><span>Equip new supervisors with interactive training to ensure a seamless transition into their roles.</span></p></li><li><p><span>Develop strategies for conflict management and resolution in a professional and collaborative manner.</span></p></li></ul><p><b><br /></b></p><h3><span>Why buy this Supervisor Training?</span></h3><ul><li><p><span>Unlimited access to the course for forever</span></p></li><li><p><span>Digital Certificate, Transcript, student ID</span><span> all included in the price</span></p></li><li><p><span>Absolutely no hidden fees</span></p></li><li><p><span>Directly receive </span><span>CPD </span><span>accredited qualifications after course completion</span></p></li><li><p><span>Receive one to one assistance on every weekday from professionals</span></p></li><li><p><span>Immediately receive the PDF certificate after passing</span></p></li><li><p><span>Receive the original copies of your certificate and transcript on the next working day</span></p></li><li><p><span>Easily learn the skills and knowledge from the comfort of your home</span></p></li></ul><p><b><br /></b></p><h3><span>Certification</span></h3><p><span>After studying the course materials of the </span><span>Supervisor Training</span><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p><p><b><br /></b></p><h3><span>Who is this course for?</span></h3><p><span>This </span><span>Supervisor Training</span><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning. </span></p><ul><li><p><span>Aspiring Supervisors and Team Leaders.</span></p></li><li><p><span>Professionals Transitioning into Supervisory Roles.</span></p></li><li><p><span>Current Supervisors Seeking Skill Enhancement and Career Growth.</span></p></li><li><p><span>Managers Interested in Enhancing Their Leadership Abilities.</span></p></li></ul><p><b><br /></b></p><h3><span>Prerequisites</span></h3><p><span>This </span><span>Supervisor Training </span><span>was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p><p><b><br /></b></p><h3><span>Career path</span></h3><p></p><ul><li><p><span>Supervisor/Team Leader - $50,000 to $90,000/year.</span></p></li><li><p><span>Operations Manager - $70,000 to $120,000/year.</span></p></li><li><p><span>Training and Development Specialist - $50,000 to $80,000/year.</span></p></li><li><p><span>Human Resources Manager - $60,000 to $100,000/year.</span></p></li><li><p><span>Leadership Coach - $60,000 to $100,000/year.</span></p></li></ul>					</div>
						</div>
				</div>
						</div>
					</div>
		</div>
								</div>
					</div>
		</section>
									</div>
			</div>
					</div><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4"> Module 01 - Fundamentals of Supervisor Training</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Fundamentals of Supervisor Training</td>
					<td> </td>
					<td><span><i></i> 00:25:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02 - Understanding the Role of Supervision</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding the Role of Supervision</td>
					<td> </td>
					<td><span><i></i> 00:24:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03 - Essential Skills in Supervision</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Essential Skills in Supervision</td>
					<td> </td>
					<td><span><i></i> 00:29:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04 - Recruitment and Dismissal</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Recruitment and Dismissal</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05 - Employee Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Employee Management</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06 - Communication Skill Development</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Communication Skill Development</td>
					<td> </td>
					<td><span><i></i> 00:22:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07 - Interactive Training for New Supervisors</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Interactive Training for New Supervisor</td>
					<td> </td>
					<td><span><i></i> 00:31:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08 - Conflict Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:26:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09 - Cybersecurity for Employees</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Cybersecurity for Employees</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Supervisor Training</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Clinical Supervision

Educational Supervisor

Supervisor

Teaching & Training

Supervisor Training

<p>Welcome to the art of negotiation, a skill that can transform your personal and professional life. Our <strong>Negotiation Skills</strong> course is designed to equip you with the tools, strategies, and mindset to become a master negotiator. Whether you're navigating business deals, resolving conflicts, or simply seeking to enhance your everyday interactions, this course provides a comprehensive understanding of the negotiation process. From laying the groundwork and exchanging information to the final close, you'll gain insights into the dynamics of successful negotiation. Learn to handle difficult issues with finesse and even negotiate on behalf of others. Join us in this exciting journey towards becoming a confident and persuasive negotiator.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the fundamentals of negotiation.</li>
<li>Prepare effectively for negotiations.</li>
<li>Lay the groundwork for successful negotiations.</li>
<li>Navigate the phases of exchanging information and bargaining.</li>
<li>Achieve mutual gain through negotiation.</li>
</ul>
<h3><b>Why choose this Negotiation Skills<span> course</span>?</b></h3>
<ol>
<li>Unlimited access to the course for a lifetime.</li>
<li>Opportunity to earn a certificate accredited by the <b>CPD Quality Standards</b> and <b>CIQ </b>after completing this course.</li>
<li>Structured lesson planning in line with industry standards.</li>
<li>Immerse yourself in innovative and captivating course materials and activities.</li>
<li>Assessments designed to evaluate advanced cognitive abilities and skill proficiency.</li>
<li>Flexibility to complete the Course at your own pace, on your own schedule.</li>
<li>Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience.</li>
<li>Unlock career resources for CV improvement, interview readiness, and job success.</li>
</ol>
<h3><b>Who is this Negotiation Skills<span> </span></b><b><span>course </span></b><b>for?</b></h3>
<ul>
<li>Professionals looking to enhance their negotiation skills.</li>
<li>Business leaders and managers seeking to improve deal-making abilities.</li>
<li>Individuals interested in conflict resolution and mediation.</li>
<li>Sales and marketing professionals.</li>
<li>Anyone looking to excel in personal and professional negotiations.</li>
</ul>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Sales Manager</strong>: £25,000 - £70,000</li>
<li><strong>Business Development Manager</strong>: £30,000 - £80,000</li>
<li><strong>Contract Manager</strong>: £30,000 - £70,000</li>
<li><strong>Mediator</strong>: £30,000 - £70,000</li>
<li><strong>Human Resources Manager</strong>: £30,000 - £60,000</li>
<li><strong>International Relations Specialist</strong>: £25,000 - £70,000</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Negotiation Skills</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Negotiation Skills</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module One - Negotiation Skills: Understanding Negotiation</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Understanding Negotiation</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Two - Negotiation Skills: Getting Prepared</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Getting Prepared</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Three - Negotiation Skills: Laying the Groundwork</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Laying the Groundwork</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Four - Negotiation Skills: Phase One - Exchanging Information</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phase One - Exchanging Information</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Five - Negotiation Skills: Phase Two - Bargaining</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phase Two - Bargaining</td>
					<td> </td>
					<td><span><i></i> 00:11:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Six - Negotiation Skills: About Mutual Gain</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>About Mutual Gain</td>
					<td> </td>
					<td><span><i></i> 00:14:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Seven - Negotiation Skills: Phase Three - Closing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Phase Three - Closing</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Eight - Negotiation Skills: Dealing with Difficult Issues</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Dealing with Difficult Issues</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Nine - Negotiation Skills: Negotiating Outside the Boardroom</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiating Outside the Boardroom</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module Ten - Negotiation Skills: Negotiating on Behalf of Someone Else</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Negotiating on Behalf of Someone Else</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Mock Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Mock Exam - Negotiation Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Final Exam</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Final Exam- Negotiation Skills</td>
					<td> </td>
					<td><span><i></i> 00:20:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Negotiation Skills

Business Communication Skills

Negotiation

<div>
<div>
<div>
<div>
<div>
<div>
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<div>
<div>
<div>
<p>The Professional Certificate in Front Office - Level 2 - Courses provides essential training in office administration and front office management skills. It covers various topics, including effective planning, scheduling, business writing, communication, time and stress management, conflict resolution, and Microsoft Office skills, equipping learners with the necessary tools to excel in a front office role.</p>
<h3><strong>Learning Outcomes:</strong></h3>
<ol>
<li>Develop a strong foundation in office administration and understand the key responsibilities of a front office professional.</li>
<li>Acquire effective planning and scheduling skills to efficiently manage tasks and responsibilities in a front office environment.</li>
<li>Enhance business writing skills to effectively communicate with clients, colleagues, and stakeholders.</li>
<li>Master time and stress management techniques to handle busy front office operations and maintain a positive work-life balance.</li>
<li>Improve communication skills to ensure effective interaction with customers and team members.</li>
<li>Learn conflict management strategies to resolve disputes and maintain a harmonious work environment.</li>
<li>Acquire essential Microsoft Office skills, such as Word, Excel, and PowerPoint, to efficiently handle office tasks and data management.</li>
</ol>
</div>
</div>
</div>
<div></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div>

</div>
<h3><b>Why buy this Professional Certificate in Front Office - Level 2 - Courses?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Professional Certificate in Front Office - Level 2 - Courses</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this course for?</b></h3>
<p><span>This </span><b>Professional Certificate in Front Office - Level 2 - Courses</b><span> course is ideal for</span></p>
<ul>
<li><span>Students</span></li>
<li><span>Recent graduates</span></li>
<li><span>Job Seekers</span></li>
<li><span>Anyone interested in this topic</span></li>
<li><span>People already working in the relevant fields and want to polish their knowledge and skill.</span></li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Professional Certificate in Front Office - Level 2 - Courses</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Professional Certificate in Front Office - Level 2 - Courses</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<p><span>As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This </span><b>Professional Certificate in Front Office - Level 2 - Courses </b><span>is a great way for you to gain multiple skills from the comfort of your home.</span></p><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: Introduction to Office Administration</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 1: Introduction to Office Administration</td>
					<td> </td>
					<td><span><i></i> 00:17:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Skills of an Effective Administrator</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 2: Skills of an Effective Administrator</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Mail Services and Shipping</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 3: Mail Services and Shipping</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Effective Planning and Scheduling</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 4: Effective Planning and Scheduling</td>
					<td> </td>
					<td><span><i></i> 00:48:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: Organising Meeting and Conferences</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 5: Organising Meeting and Conferences</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Business Writing Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 6: Business Writing Skills</td>
					<td> </td>
					<td><span><i></i> 00:42:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Time Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 7: Time Management</td>
					<td> </td>
					<td><span><i></i> 00:37:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Stress Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 8: Stress Management</td>
					<td> </td>
					<td><span><i></i> 00:18:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Business Telephone Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 9: Business Telephone Skills</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Communication Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 10: Communication Skills</td>
					<td> </td>
					<td><span><i></i> 00:27:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Conflict Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 11: Conflict Management</td>
					<td> </td>
					<td><span><i></i> 00:16:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12:Business Etiquette</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 12: Business Etiquette</td>
					<td> </td>
					<td><span><i></i> 00:21:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Microsoft Office Skills</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Module 13: Microsoft Office Skills</td>
					<td> </td>
					<td><span><i></i> 00:07:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Assignment</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Assignment - Professional Certificate in Front Office - Level 2 - Courses</td>
					<td> </td>
					<td><span><i></i> 00:00:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Office Skills & Productivity

Certificate in Further Education & Training (Cert Ed)

Office Skills

Office Administration

Diploma in Professional Studies (DPS)

Professional Certificate in Front Office - Level 2 - Courses

<p>Step into the exhilarating realm of '<strong>Sports Management: Navigating the Business of Sports</strong>'. This course unveils the intricate dynamics underpinning the business facet of sports, right from understanding its basics to delving deep into strategic planning, financial analyses, and leadership nuances. With a robust curriculum spanning over 14 comprehensive modules, learners will uncover the mysteries of sports marketing, delve into the nuances of event promotions, and master the art of data analytics tailored for the sporting world. As sports transcend global boundaries, knowing how to adeptly manage and promote them can unlock new horizons. This course is your gateway to mastering that craft.</p>
<p><strong>Learning Outcomes</strong></p>
<ul>
<li>Understand the foundational principles of sports management and its various facets.</li>
<li>Analyse sports finance strategies and the underlying organisational structures.</li>
<li>Develop strategies for effective leadership, conflict resolution, and performance assessment in sports settings.</li>
<li>Master the principles of business administration tailored for sports, including event promotion and sponsorships.</li>
<li>Harness the power of data analytics for informed decision-making in the sporting realm.</li>
</ul>
<h3><b>Why buy this <span>Sports Management: Navigating the Business of Sports</span>?</b></h3>
<ol>
<li><span>Unlimited access to the course for forever</span></li>
<li><b>Digital Certificate, Transcript, student ID</b><span> all included in the price</span></li>
<li><span>Absolutely no hidden fees</span></li>
<li><span>Directly receive </span><b>CPD </b><span>accredited qualifications after course completion</span></li>
<li><span>Receive one to one assistance on every weekday from professionals</span></li>
<li><span>Immediately receive the PDF certificate after passing</span></li>
<li><span>Receive the original copies of your certificate and transcript on the next working day</span></li>
<li><span>Easily learn the skills and knowledge from the comfort of your home</span></li>
</ol>
<h3><b>Certification</b></h3>
<p><span>After studying the course materials of the </span><b>Sports Management: Navigating the Business of Sports</b><span> there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60.</span></p>
<h3><b>Who is this <span>Sports Management: Navigating the Business of Sports</span> course for?</b></h3>
<ul>
<li>Aspiring sports managers seeking a comprehensive understanding of the field.</li>
<li>Individuals aiming to transition into sports administration and marketing roles.</li>
<li>Coaches or trainers wanting to augment their managerial capabilities.</li>
<li>Sports enthusiasts eager to turn their passion into a viable career.</li>
<li>Entrepreneurs looking to venture into sports-related businesses.</li>
</ul>
<h3><b>Prerequisites</b></h3>
<p><span>This </span><b>Sports Management: Navigating the Business of Sports</b><span> does not require you to have any prior qualifications or experience. You can just enrol and start learning.This </span><b>Sports Management: Navigating the Business of Sports</b><span> was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection.</span></p>
<h3><b>Career path</b></h3>
<ul>
<li><strong>Sports Marketing Manager</strong>: £35,000 - £50,000</li>
<li><strong>Sporting Event Coordinator</strong>: £28,000 - £42,000</li>
<li><strong>Sports Data Analyst</strong>: £30,000 - £48,000</li>
<li><strong>Sports Finance Analyst</strong>: £40,000 - £58,000</li>
<li><strong>Sports Sponsorship Executive</strong>: £32,000 - £47,000</li>
<li><strong>Sports Injury Manager</strong>: £27,000 - £40,000</li>
</ul><div>
				<h3>
	<span>Course Curriculum</span>
</h3>

<div>
<table width="100%">				<tbody><tr>
					<td colspan="4">Module 01: What is Sports Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>What is Sports Management</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 02: Aspects of Sports Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Aspects of Sports Management</td>
					<td> </td>
					<td><span><i></i> 00:15:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 03: Professional Sports and Global Circuits</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Professional Sports and Global Circuits</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 04: Strategic Management in Sports</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Strategic Management in Sports</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 05: The Sports Organisational Structure</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>The Sports Organisational Structure</td>
					<td> </td>
					<td><span><i></i> 00:10:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 06: Sports Finance Strategy and Analysis</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sports Finance Strategy and Analysis</td>
					<td> </td>
					<td><span><i></i> 00:08:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 07: Leadership and Management in Sport</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Leadership and Management in Sport</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 08: Business Administration and Sports Marketing</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Business Administration and Sports Marketing</td>
					<td> </td>
					<td><span><i></i> 00:05:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 09: Conflict Management Strategies</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Conflict Management Strategies</td>
					<td> </td>
					<td><span><i></i> 00:06:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 10: Performance Management in Sports</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Performance Management in Sports</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 11: Using Data Analytics in Sports</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Using Data Analytics in Sports</td>
					<td> </td>
					<td><span><i></i> 00:09:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 12: Sporting Event Planning and Promotion</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sporting Event Planning and Promotion</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 13: Sports Sponsorships and Its Types</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sports Sponsorships and Its Types</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
								<tr>
					<td colspan="4">Module 14: Sports Injuries and Management</td>
				</tr>
								<tr>
					<td><i></i></td>
					<td>Sports Injuries and Management</td>
					<td> </td>
					<td><span><i></i> 00:12:00</span></td>
				</tr>
				</tbody></table></div>

			</div>

Sports Coaching

Sports Science

Sports Marketing

Sports Management

Sports & Fitness

Sports Management: Navigating the Business of Sports

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><b data-stringify-type="bold" fr-original-style=" color: rgb(209, 210, 211);" style="color: rgb(209, 210, 211); box-sizing: border-box;" id="isPasted"><span fr-original-style="color: rgb(0, 0, 0);" style="color: rgb(0, 0, 0); box-sizing: border-box;">Welcome to Conflict Resolution and Negotiation Skills. In this course, you&#39;ll learn:</span></b></p><ol style="color: rgb(209, 213, 219); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(209, 213, 219);"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Understanding Conflict:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Defining conflict and its various forms</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyzing the root causes and sources of conflict</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing the importance of addressing conflicts proactively</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Conflict Management:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Strategies for conflict resolution and prevention</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing communication skills for managing conflict</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Implementing conflict resolution techniques in various contexts</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Understanding Negotiation:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Defining negotiation and its role in conflict resolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing different negotiation styles and approaches</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the importance of win-win outcomes</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">The Negotiation Process and Preparation:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Phases of negotiation: preparation, discussion, and resolution</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Setting goals and objectives for successful negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing effective negotiation plans and strategies</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Powerful Negotiation Tools:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Exploring negotiation tactics and techniques</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Leveraging persuasive communication skills</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Analyzing case studies to identify successful negotiation practices</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Emotional Intelligence:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Understanding the role of emotions in conflict and negotiation</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing emotional intelligence for effective communication</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Managing emotions during negotiations for optimal outcomes</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Cross-Cultural Negotiation:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Recognizing cultural influences on negotiation styles</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Adapting communication and negotiation strategies for cross-cultural contexts</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building cultural competence for successful international negotiations</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Multi-Party Negotiations:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Navigating complex negotiation scenarios involving multiple parties</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Managing conflicting interests and finding common ground</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Developing strategies for consensus-building in group negotiations</li></ul></li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><strong style="color: var(--tw-prose-bold); font-weight: 700; box-sizing: border-box;" fr-original-style=" color: var(--tw-prose-bold);">Using Your Personal Negotiating Power:</strong></p><ul style="color: initial; box-sizing: border-box;" fr-original-style="color: initial;"><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Identifying and leveraging personal strengths in negotiations</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Building negotiation confidence and assertiveness</li><li style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);">Balancing power dynamics for mutually beneficial agreements</li></ul></li></ol>

John Academy

Conflict Management

Enhance your Conflict Resolution and Negotiation Skills with our comprehensive course. Master conflict management, negotiation strategies, emotional intelligence, and cross-cultural negotiation. Gain practical tools for successful multi-party negotiations and discover how to leverage your personal negotiating power. Elevate your communication skills and achieve win-win outcomes in diverse scenarios. Start your journey towards effective conflict resolution and negotiation today.

Conflict Resolution and Negotiation Skills

Lincoln

Newark

We all have different experiences, backgrounds and perspectives which mean that we can all react differently to situations at work, which can also affect the relationships we have. This diversity of experience and thought is a good thing, but on occasion it can also lead to misunderstanding and conflict between individuals which need effective resolution strategies. 
Conflict can have a significant impact on colleagues and the business financially and emotionally. It is important that as a manager you have the tools to resolve conflict before it becomes an issue. 

What does the course cover?
What is Workplace conflict?
What causes conflict in the workplace?
The effects of conflict on colleagues and the business
Types of Conflict
Conflict Management Styles
Early Conflict resolution
Mediation


Noble Foods

<p>This transformative program, designed to enhance your career prospects, dive deep into the intricate fabric of human interaction. Each module weaves seamlessly into the next, providing you with a comprehensive foundation for personal and professional growth. Our comprehensive course has the potential in honing your interpersonal skills for success. From mastering the art of effective communication to understanding emotional intelligence, you'll embark on a transformative learning experience that will open doors to a brighter future. Explore the intricacies of collaboration, networking, cultural sensitivity, conflict management, and negotiation. Elevate your career prospects with our dynamic course. Join us on this transformative journey as you master the art of human connection, communication, and collaboration. Elevate your professional prowess and open doors to a world of opportunities.</p><p><strong>Key Features</strong></p><ul><li>CPD Accredited</li><li>FREE PDF + Hardcopy certificate</li><li>Fully online, interactive course</li><li>Self-paced learning and laptop, tablet and smartphone-friendly</li><li>24/7 Learning Assistance</li><li>Discounts on bulk purchases</li></ul><p><strong>Course Curriculum </strong></p><ul><li>Module 01: Introduction to Interpersonal Skills</li><li>Module 02: Effective Communication</li><li>Module 03: Emotional Intelligence</li><li>Module 04: Collaboration and Teamwork</li><li>Module 05: Networking and Relationship Building</li><li>Module 06: Cultural Sensitivity and Diversity</li><li>Module 07: Conflict Management</li><li>Module 08: Negotiation Skills</li></ul><p><strong>Learning Outcomes:</strong></p><ul><li>Enhance communication proficiency.</li><li>Develop emotional intelligence for better relationships.</li><li>Master teamwork and collaboration.</li><li>Expand your network and build lasting relationships.</li><li>Foster cultural sensitivity and diversity awareness.</li><li>Hone conflict resolution and negotiation skills.</li></ul><p><strong>Accreditation</strong></p><p>This course is <strong>CPD Quality Standards</strong> (<strong>CPD QS)</strong> accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.</p><p><strong>Certificate</strong></p><p>After completing this course, you will get a FREE Digital Certificate from Training Express.</p><h2>
        
        <div>CPD</div>
    </h2>

                        <div id="cpd">
                            <div>
                                <div>
                                    <div>
                                        10 CPD hours / points
                                    </div>
                                        <div>
                                            Accredited by CPD Quality Standards
                                        </div>
                                </div>
                            </div>
                        </div><h2>
        
        <div>Who is this course for?</div>
    </h2>

                        <div id="who_is_this_course_for">
                            <ul><li>Recent graduates entering the job market.</li><li>Professionals seeking career advancement.</li><li>Entrepreneurs and small business owners.</li><li>Managers and team leaders.</li><li>Sales and customer service representatives.</li><li>Anyone aiming to improve their professional interactions.</li></ul>
                        </div><h2>
        
        <div>Career path</div>
    </h2>

                        <div id="career_path">
                            <ul><li>Customer Relationship Manager</li><li>Human Resources Specialist</li><li>Sales and Marketing Coordinator</li><li>Project Manager</li><li>Team Leader</li><li>Business Development Executive</li></ul>
                        </div><h2>
        
        <div>Certificates</div>
    </h2>

                        <div id="optional_extras">
                                    <h4>Digital certificate</h4>
        <p>
            Digital certificate -
            Included
        </p>
            <div><p>Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.</p></div>
        <h4>Hard copy certificate</h4>
        <p>
            Hard copy certificate -
            Included
        </p>
            <div><p>Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).<br />For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only <strong>£10</strong>.<br />Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.</p></div>

                        </div>

Interpersonal Skills for Professional Development Course

UK Wide Travel Costs

<p id="isPasted" style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Restorative Interventions in Schools</p>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">A &ldquo;Restorative Solution&rdquo; is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to &ldquo;make up&rdquo; for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur.</p>

<h3 id="isPasted" style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px; box-sizing: border-box;' fr-original-style='overflow-wrap: break-word; margin: 30px 0px 25px; font-family: "Open Sans"; font-weight: 400; color: rgb(71, 199, 245); font-size: 32px; line-height: 38px;'><img src="https://images.cademy.co.uk/inclusive-solutions/8023da08-537d-4fee-9908-bf5f4c3c0ffd/original.webp" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto; padding: 0px 1px; -webkit-user-select: none; max-width: 100%; position: relative; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: auto;" fr-original-class="fr-draggable">
<br fr-original-style="" style="box-sizing: border-box;">
</h3>

<h3 id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;" fr-original-style=" color: rgb(71, 199, 245);">Course Category</h3>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Behaviour and Relationships
<br fr-original-style="" style="box-sizing: border-box;">Teaching and Learning</p>

<h3 style="color: rgb(71, 199, 245); box-sizing: border-box;" fr-original-style=" color: rgb(71, 199, 245);">Description</h3>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">Restorative Interventions in Schools</p>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">A &ldquo;Restorative Solution&rdquo; is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to &ldquo;make up&rdquo; for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur.</p>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://inclusive-solutions-school.teachable.com/p/restorative-justice-in-schools/" style="color: rgb(71, 199, 245); -webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; cursor: pointer; text-decoration: inherit;" fr-original-style=" color: rgb(71, 199, 245);">Also Available on line&nbsp;</a>&ndash; self paced learning&hellip; give it a try!</strong></p>

<h3 style="color: rgb(71, 199, 245); box-sizing: border-box;" fr-original-style=" color: rgb(71, 199, 245);">Testimonials</h3>

<blockquote style="color: rgb(119, 119, 119); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&lsquo;Interesting. A different approach. Another &lsquo;weapon&rsquo; in the armoury. Will try to use.&rsquo;</p>
</blockquote>

<blockquote style="color: rgb(119, 119, 119); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&lsquo;Made me think how I can approach confrontations differently. Useful, reminded me where my focus should be and that things will be difficult at times, but that&rsquo;s no excuse to stay in the comfort zone!&rsquo;</p>
</blockquote>

<blockquote style="color: rgb(119, 119, 119); border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&lsquo;Excellent day. Lots of ideas to take away and use on a daily basis. Thanks.&rsquo;</p>
</blockquote>

<blockquote fr-original-style="" style="border-left-width: 2px; border-left-style: solid; border-left-color: rgb(94, 53, 177); color: rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; box-sizing: border-box;">

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">&lsquo;Nice to do some work on behaviour without sanctions and restraints in mind&rsquo;</p>
</blockquote>

<p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;">
<iframe width="560" height="315" src="https://www.youtube.com/embed/UWTHjwNgEjQ" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</p>

<h3 id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;" fr-original-style=" color: rgb(71, 199, 245);">Learning Objectives</h3>

<ol style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">
<li fr-original-style="" style="box-sizing: border-box;">To introduce participants to Restorative Interventions</li>
<li fr-original-style="" style="box-sizing: border-box;">To develop understanding of value and role in developing inclusive practice of Restorative Interventions</li>
<li fr-original-style="" style="box-sizing: border-box;">To develop and practise Restorative Intervention skills processes</li>
<li fr-original-style="" style="box-sizing: border-box;">Opportunity to reflect on professional practice</li>
<li fr-original-style="" style="box-sizing: border-box;">Mutual support established with other &lsquo;front line&rsquo; practitioners</li>
</ol>

<h3 style="color: rgb(71, 199, 245); box-sizing: border-box;" fr-original-style=" color: rgb(71, 199, 245);">Who Is It For ?</h3>

<ul style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">
<li fr-original-style="" style="box-sizing: border-box;">Multi Agency Teams</li>
<li fr-original-style="" style="box-sizing: border-box;">Social workers</li>
<li fr-original-style="" style="box-sizing: border-box;">CAMHS teams</li>
<li fr-original-style="" style="box-sizing: border-box;">Year Managers</li>
<li fr-original-style="" style="box-sizing: border-box;">Primary and secondary staff</li>
<li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li>
<li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li>
<li fr-original-style="" style="box-sizing: border-box;">SENCOs</li>
<li fr-original-style="" style="box-sizing: border-box;">Advanced Skills Teachers</li>
<li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li>
<li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li>
</ul>

<h3 style="color: rgb(71, 199, 245); box-sizing: border-box;" fr-original-style=" color: rgb(71, 199, 245);">Course Content</h3>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">This can be introduced in one day or as a workshop but is better offered over a series of sessions.</p>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">The course answers the questions:</p>

<ul style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">
<li fr-original-style="" style="box-sizing: border-box;">What should we do if rewards and punishments do not work?</li>
<li fr-original-style="" style="box-sizing: border-box;">Can we find an alternative process to recommending permanent exclusion or special unit or school placement?</li>
<li fr-original-style="" style="box-sizing: border-box;">Struggling with a child for whom praise and sanctions seem ineffective?</li>
<li fr-original-style="" style="box-sizing: border-box;">Want to develop a more restorative school or team?</li>
<li fr-original-style="" style="box-sizing: border-box;">I need a process which works with relationships not just behaviour. What will work for our relationships policy?</li>
</ul>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">This day&rsquo;s training will enable participants to facilitate Short Restorative Conferences, and will suggest ways of working with young people and others that will help to repair broken relationships, and challenge some difficult behaviour. Including all those affected by an incident in its resolution is a powerful way of producing significant improvements in behaviour.</p>

<p style="color: rgb(119, 119, 119); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">We will cover:</p>

<ul style="color: rgb(119, 119, 119); box-sizing: border-box;" fr-original-style=" color: rgb(119, 119, 119);">
<li fr-original-style="" style="box-sizing: border-box;"></li>

<ul fr-original-style="" style="box-sizing: border-box;">
<li fr-original-style="" style="box-sizing: border-box;">What are restorative solutions?</li>
<li fr-original-style="" style="box-sizing: border-box;">Background and detailed teaching of processes</li>
<li fr-original-style="" style="box-sizing: border-box;">Inclusion values underpinning this work</li>
<li fr-original-style="" style="box-sizing: border-box;">Processes modelled and opportunities to try process out</li>
<li fr-original-style="" style="box-sizing: border-box;">Practical setting up of restorative conferences</li>
<li fr-original-style="" style="box-sizing: border-box;">Stories and outcomes</li>
</ul></ul>
<div fr-original-style="" style="box-sizing: border-box;">
<iframe width="560" height="315" src="https://www.youtube.com/embed/QTutGjWr8ew" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</div>
<div fr-original-style="" style="box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;">
</div>
<div fr-original-style="" style="box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/dAxHOTZaqfY" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></div><p fr-original-style="" style="color: var(--text); font-size: var(--font-size); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

Restorative Interventions in Schools
A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur.




Course Category
Behaviour and Relationships

Teaching and Learning
Description
Restorative Interventions in Schools
A “Restorative Solution” is a non-adversarial approach to conflict resolution where the person who has done something wrong in a given situation becomes accountable to those s/he has harmed. This person is then given the opportunity to “make up” for their inappropriate behaviour through agreement and reparation. An intervention can involve a formal conference, or it can be a simple conversation on a corridor or playground. Restorative Interventions work with all ages of young people, and the techniques can be used in parental meetings, can prevent exclusions and challenge poor behaviour. Our feedback tells us that when problems between young people are addressed in this way, those problems rarely reoccur.
Also Available on line– self paced learning… give it a try!
Testimonials
 ‘Interesting. A different approach. Another ‘weapon’ in the armoury. Will try to use.’

 ‘Made me think how I can approach confrontations differently. Useful, reminded me where my focus should be and that things will be difficult at times, but that’s no excuse to stay in the comfort zone!’

 ‘Excellent day. Lots of ideas to take away and use on a daily basis. Thanks.’

 ‘Nice to do some work on behaviour without sanctions and restraints in mind’




Learning Objectives
To introduce participants to Restorative Interventions
To develop understanding of value and role in developing inclusive practice of Restorative Interventions
To develop and practise Restorative Intervention skills processes
Opportunity to reflect on professional practice
Mutual support established with other ‘front line’ practitioners
Who Is It For ?
Multi Agency Teams
Social workers
CAMHS teams
Year Managers
Primary and secondary staff
Early Years and School based Practitioners
Heads and Deputies
SENCOs
Advanced Skills Teachers
Primary and secondary teachers
Local Authority Support Services
Course Content
This can be introduced in one day or as a workshop but is better offered over a series of sessions.
The course answers the questions:
What should we do if rewards and punishments do not work?
Can we find an alternative process to recommending permanent exclusion or special unit or school placement?
Struggling with a child for whom praise and sanctions seem ineffective?
Want to develop a more restorative school or team?
I need a process which works with relationships not just behaviour. What will work for our relationships policy?
This day’s training will enable participants to facilitate Short Restorative Conferences, and will suggest ways of working with young people and others that will help to repair broken relationships, and challenge some difficult behaviour. Including all those affected by an incident in its resolution is a powerful way of producing significant improvements in behaviour.
We will cover:

What are restorative solutions?
Background and detailed teaching of processes
Inclusion values underpinning this work
Processes modelled and opportunities to try process out
Practical setting up of restorative conferences
Stories and outcomes





Inclusive Solutions

Restorative Justice

Full day

One day Introduction - large group - 2 days detailed skill training for up to 35 person group

One Day's Introduction + Two Day Skills Training

Two Day Skills Training

We can supply our own PA system if you do not have your own for us to use

PA system

Written by Helen Mahaffey and Colin Newton. Price is per person

Restorative Solutions: Making it Work" Book

UK Wide. Select this addon if you want us to travel to your location to deliver the course.

I will travel to the customer

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); box-sizing: border-box;">Peer mediation is an approach to impacting on conflict resolution and bullying in primary and secondary schools by training pupils to be mediators or &nbsp;&lsquo;counsellors&rsquo;. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. In this workshop participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time.</span></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><span fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/Z8EFJPvyw5M" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></span></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

<blockquote data-secret="uxUGuW6hug" fr-original-class="wp-embedded-content" fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; color: rgb(94, 53, 177); box-sizing: border-box;"><a fr-original-style="" href="https://inclusive-solutions.com/product/peer-mediation-training-guide/" style="user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Peer Mediation Training Guide</a></blockquote>
<iframe sandbox="allow-scripts" src="https://inclusive-solutions.com/product/peer-mediation-training-guide/embed/#?secret=uxUGuW6hug" width="600" height="400" title="“Peer Mediation Training Guide” — Inclusive Solutions" data-secret="uxUGuW6hug" frameborder="0" scrolling="no" fr-original-style="" fr-original-class="wp-embedded-content" style="box-sizing: border-box;"></iframe>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></p>

<table fr-original-style="color: rgb(119, 119, 119);" id="isPasted" style="color: rgb(119, 119, 119); border: none; border-collapse: collapse; empty-cells: show; max-width: 100%; box-sizing: border-box;"><tbody fr-original-style="" style="box-sizing: border-box;"><tr fr-original-style="" style="user-select: none; box-sizing: border-box;"><td fr-original-style="" style="min-width: 5px; box-sizing: border-box; user-select: text; border: 1px solid rgb(221, 221, 221);">

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Online Course now available via&nbsp;<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/courses" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Teachable Platform</a>&nbsp;&ndash; <a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/peer-mediation/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">Peer Mediation</a></em></strong></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><em fr-original-style="color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;">Learn at your own pace&hellip; lots of text and video support</em></strong></p>

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">
<a fr-original-style=" color: rgb(71, 199, 245);" href="https://inclusive-solutions-school.teachable.com/p/peer-mediation/" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;"><img src="https://inclusive-solutions.com/wp-content/uploads/2015/11/Screenshot-2020-06-24-at-13.30.30.png" alt="We specialise in autism in mainstream schools, inclusion of students with disabilities, education psychology, autism education, community building and training on inclusion." width="808" height="645" srcset="https://inclusive-solutions.com/wp-content/uploads/2015/11/Screenshot-2020-06-24-at-13.30.30.png 808w, https://inclusive-solutions.com/wp-content/uploads/2015/11/Screenshot-2020-06-24-at-13.30.30-768x613.png 768w, https://inclusive-solutions.com/wp-content/uploads/2015/11/Screenshot-2020-06-24-at-13.30.30-600x479.png 600w" sizes="(max-width: 808px) 100vw, 808px" fr-original-style="" style="cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-class="fr-draggable"></a></p>
</td></tr></tbody></table>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;"></h3>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Category</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Peer Support</p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Description</h3>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Peer mediation or peer counselling is an approach to impacting on bullying in primary and secondary schools by training pupils to be &lsquo;Peer Mediators&rsquo; or &lsquo;counsellors&rsquo;. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. We can provide training for staff or direct training with students across the age range &ndash; typically delivered over 6 short high impact, interactive learning workshops.</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">For staff training, participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff!</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">
<iframe width="560" height="315" src="https://www.youtube.com/embed/joQifwW7WQM" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe>
</p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;"></p>

<h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Testimonials</h3>

<blockquote fr-original-style="" style="border-left: 2px solid rgb(94, 53, 177); margin-left: 0px; padding-left: 5px; color: rgb(94, 53, 177); box-sizing: border-box;">

<p fr-original-style="" style="font-size: 16px; color: var(--text); box-sizing: border-box;">Thank you for the course &ndash; I really enjoyed it</p>
</blockquote>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><iframe width="560" height="315" src="https://www.youtube.com/embed/9OEUlbcssXk" title="YouTube video player" frameborder="0" allowfullscreen="" fr-original-style="" style="box-sizing: border-box;"></iframe></p>

<p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">
<br fr-original-style="" style="box-sizing: border-box;"></p><h3 fr-original-style=" color: rgb(71, 199, 245);" id="isPasted" style="color: rgb(71, 199, 245); box-sizing: border-box;">Learning Objectives</h3><ol fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">To be able to understand the values and wider context of peer support</li><li fr-original-style="" style="box-sizing: border-box;">To be able to set up and run a peer counselling scheme to reduce bullying</li><li fr-original-style="" style="box-sizing: border-box;">To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change</li></ol><div fr-original-style="" style="box-sizing: border-box;"><font color="#777777" fr-original-style="" style="box-sizing: border-box;"><img src="https://images.cademy.co.uk/inclusive-solutions/d89c48a6-ed61-4cc6-b141-9c6b09daee53/original.webp" style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center; cursor: pointer; padding: 0px 1px; user-select: none; position: relative; max-width: 100%; box-sizing: border-box;" fr-original-style="width: 300px; display: block; vertical-align: top; margin: 5px auto; text-align: center;" fr-original-class="fr-draggable"></font></div><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Who Is It For ?</h3><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Year 5 or Year 10 pupils</li><li fr-original-style="" style="box-sizing: border-box;">Primary and secondary teachers</li><li fr-original-style="" style="box-sizing: border-box;">Heads and Deputies</li><li fr-original-style="" style="box-sizing: border-box;">SENCOs</li><li fr-original-style="" style="box-sizing: border-box;">Learning Support and Guidance staff</li><li fr-original-style="" style="box-sizing: border-box;">Advanced Skills Teachers</li><li fr-original-style="" style="box-sizing: border-box;">Parents</li><li fr-original-style="" style="box-sizing: border-box;">Local Authority Support Services</li><li fr-original-style="" style="box-sizing: border-box;">Community Development workers</li><li fr-original-style="" style="box-sizing: border-box;">Early Years and School based Practitioners</li></ul><h3 fr-original-style=" color: rgb(71, 199, 245);" style="color: rgb(71, 199, 245); box-sizing: border-box;">Course Content</h3><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">The course answers the questions :</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">What do you do with major bullying problems in school?</li><li fr-original-style="" style="box-sizing: border-box;">Practically how do we go about recruiting and training pupils as counsellors?</li><li fr-original-style="" style="box-sizing: border-box;">Will pupils be hurt if we involve them with bullies?</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">Key Themes covered within the direct student training as well as in the staff development sessions- include:</p><ul fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); box-sizing: border-box;"><li fr-original-style="" style="box-sizing: border-box;">Issues of Confidentiality</li><li fr-original-style="" style="box-sizing: border-box;">Welcoming your &lsquo;client&rsquo;</li><li fr-original-style="" style="box-sizing: border-box;">Using active listening skills</li><li fr-original-style="" style="box-sizing: border-box;">Using Open and Closed Questions to enable your client to tell you his or her story</li><li fr-original-style="" style="box-sizing: border-box;">How to reflect back feelings and how to check you have understood what the client has told you</li><li fr-original-style="" style="box-sizing: border-box;">Exploring options for resolving the bullying issue with your client &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; <a fr-original-style=" color: rgb(71, 199, 245);" href="https://drive.google.com/drive/mobile/folders/1IyIWXGOAi7PwpLLTbj5DpD4asY0EOd_s?usp=drive_open" style="color: rgb(71, 199, 245); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">This video gives a brief taster</a>&nbsp;of the work in a Nottingham Primary school.</li></ul><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;">If you liked this course you may well like:</p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><a fr-original-style=" color: rgb(0, 0, 0);" href="https://inclusive-solutions.com/training/peer-support-as-an-anti-bullying-strategy-at-local-authority-level/" style="color: rgb(0, 0, 0); user-select: auto; box-sizing: border-box; text-decoration: inherit; cursor: pointer;">PEER SUPPORT AS AN ANTI-BULLYING STRATEGY AT LOCAL AUTHORITY LEVEL</a></p><p fr-original-style=" color: rgb(119, 119, 119);" style="color: rgb(119, 119, 119); font-size: 16px; box-sizing: border-box;"><br fr-original-style="" style="box-sizing: border-box;">
</p>

Peer mediation is an approach to impacting on conflict resolution and bullying in primary and secondary schools by training pupils to be mediators or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. In this workshop participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time.



Peer Mediation Training Guide



Online Course now available via Teachable Platform – Peer Mediation
Learn at your own pace… lots of text and video support



Course Category
Peer Support
Description
Peer mediation or peer counselling is an approach to impacting on bullying in primary and secondary schools by training pupils to be ‘Peer Mediators’ or ‘counsellors’. This well proven, highly effective method of impacting on school based bullying is still viewed by some as radical. We can provide training for staff or direct training with students across the age range – typically delivered over 6 short high impact, interactive learning workshops.
For staff training, participants are introduced to the key components of successful schemes. Our trainers have first hand experience of setting up school based schemes and sustaining these over time. Enjoy participating in a multi media workshop that will challenge, entertain and reach for your emotions. Watch young people doing their stuff!






Testimonials
 Thank you for the course – I really enjoyed it





Learning Objectives
To be able to understand the values and wider context of peer support
To be able to set up and run a peer counselling scheme to reduce bullying
To understand and be able to maximise the power of the peer group in supporting relationships, achievement and behaviour change

Who Is It For ?
Year 5 or Year 10 pupils
Primary and secondary teachers
Heads and Deputies
SENCOs
Learning Support and Guidance staff
Advanced Skills Teachers
Parents
Local Authority Support Services
Community Development workers
Early Years and School based Practitioners
Course Content
The course answers the questions :
What do you do with major bullying problems in school?
Practically how do we go about recruiting and training pupils as counsellors?
Will pupils be hurt if we involve them with bullies?
Key Themes covered within the direct student training as well as in the staff development sessions- include:
Issues of Confidentiality
Welcoming your ‘client’
Using active listening skills
Using Open and Closed Questions to enable your client to tell you his or her story
How to reflect back feelings and how to check you have understood what the client has told you
Exploring options for resolving the bullying issue with your client This video gives a brief taster of the work in a Nottingham Primary school.
If you liked this course you may well like:
PEER SUPPORT AS AN ANTI-BULLYING STRATEGY AT LOCAL AUTHORITY LEVEL




PEER MEDIATION

Full Day

1-3 Hours / Half Day

Written by Colin Newton and Derek Wilson. Price is per person

"Creating Circles of Friends" Book

London

<h2>Conflict Resolution Skills: In-House Training</h2>
 <p>Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better!</p>
 <p>In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces.</p><h3>What you will Learn</h3>
 <p>At the end of this program, you will be able to:</p>
 <ul>
 <li>Recognize the organizational costs of conflict</li>
 <li>Explain our physical and mental responses to conflict</li>
 <li>Communicate proactively and effectively with different types of people during conflict</li>
 <li>Replace unproductive conflict responses with productive ones</li>
 <li>Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches</li>
 <li>Relate team stages of development to shifts in conflict</li>
 <li>Develop a proactive conflict approach for your organization</li>
 <li>Create a conflict resolution plan for a real-world scenario</li>
 </ul><section>
                    <h3>Getting Started</h3> <ul> <li>Introductions and social agreements</li> <li>Course goal and objectives</li> <li>Opening activities</li> </ul> <h3>Conflict Facilitation Readiness</h3> <ul> <li>Conflict responses and perceptions</li> <li>Conflict basics</li> <li>Conflict and organizations</li> <li>Dynamics of conflict</li> </ul> <h3>Conflict Styles and Communication</h3> <ul> <li>A look at the color energies model</li> <li>Conflict through the color energies and DiSC® lens</li> <li>Communication with opposite color energies</li> </ul> <h3>Individual Response to Conflict</h3> <ul> <li>The anatomy of conflict</li> <li>Recognizing unproductive conflict responses</li> <li>4 steps to productive conflict</li> <li>Choosing productive conflict responses</li> </ul> <h3>Team Performance and Conflict</h3> <ul> <li>High-performing team relationships</li> <li>Conflict and project team performance</li> <li>Conflict Resolution Diagram (CRD) and process</li> </ul> <h3>Conflict Facilitation - Preparation</h3> <ul> <li>Recognizing context and stakeholder needs</li> <li>Using team conflict resolution approaches</li> <li>Preparing for Crucial Conversations®</li> </ul> <h3>Conflict Facilitation - Clarity</h3> <ul> <li>Exposing assumptions and biases</li> <li>Defining the conflict and using the CRD</li> </ul> <h3>Conflict Facilitation - Action</h3> <ul> <li>Proactive conflict management</li> <li>Conflict facilitation practice</li> </ul> <h3>Summary and Next Steps</h3> <ul> <li>Review</li> <li>Personal action plans</li> </ul>


                </section>

IIL Europe Ltd

Conflict Resolution Skills: In-House Training

<h2>Conflict Resolution Skills (Virtual)</h2>
<p>Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better!</p>
<p>In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces.</p><h3>What you will Learn</h3>
<p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize the organizational costs of conflict</li>
<li>Explain our physical and mental responses to conflict</li>
<li>Communicate proactively and effectively with different types of people during conflict</li>
<li>Replace unproductive conflict responses with productive ones</li>
<li>Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches</li>
<li>Relate team stages of development to shifts in conflict</li>
<li>Develop a proactive conflict approach for your organization</li>
<li>Create a conflict resolution plan for a real-world scenario</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions and social agreements</li><li>Course goal and objectives</li><li>Opening activities</li></ul><h3>Conflict Facilitation Readiness</h3><ul><li>Conflict responses and perceptions</li><li>Conflict basics</li><li>Conflict and organizations</li><li>Dynamics of conflict</li></ul><h3>Conflict Styles and Communication</h3><ul><li>A look at the color energies model</li><li>Conflict through the color energies and DiSC® lens</li><li>Communication with opposite color energies</li></ul><h3>Individual Response to Conflict</h3><ul><li>The anatomy of conflict</li><li>Recognizing unproductive conflict responses</li><li>4 steps to productive conflict</li><li>Choosing productive conflict responses</li></ul><h3>Team Performance and Conflict</h3><ul><li>High-performing team relationships</li><li>Conflict and project team performance</li><li>Conflict Resolution Diagram (CRD) and process</li></ul><h3>Conflict Facilitation - Preparation</h3><ul><li>Recognizing context and stakeholder needs</li><li>Using team conflict resolution approaches</li><li>Preparing for Crucial Conversations®</li></ul><h3>Conflict Facilitation - Clarity</h3><ul><li>Exposing assumptions and biases</li><li>Defining the conflict and using the CRD</li></ul><h3>Conflict Facilitation - Action</h3><ul><li>Proactive conflict management</li><li>Conflict facilitation practice</li></ul><h3>Summary and Next Steps</h3><ul><li>Review</li><li>Personal action plans</li></ul>


                </section>

Conflict Resolution Skills (Virtual)

<p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" id="isPasted" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Miss Date Doctor&rsquo;s Conflict Resolution coaching is designed to help couples and individuals navigate conflicts in a healthy and constructive way. Our coaching provides you with the tools and techniques needed to resolve conflicts without damaging your relationship or emotional well-being.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">We understand that conflicts can arise in any relationship, and that dealing with them effectively is key to building stronger, more fulfilling relationships. Our Conflict Resolution coaching can help you develop skills such as active listening, empathy building, and problem-solving, as well as techniques to de-escalate tense situations and prevent conflicts from becoming destructive.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">Our coaching also includes strategies for preventing conflicts from arising in the first place, such as setting clear boundaries, communicating effectively, and building healthy habits. With our Conflict Resolution coaching, you can learn to navigate conflicts in a way that strengthens your relationship and helps you build a brighter future together.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;">The Miss Date Doctor Conflict Resolution Package helps with the following: Relationship Conflict, Conflict Resolution Techniques, Conflict Management, Active Listening, Empathy Building, Problem-Solving, De-escalation, Preventing Conflicts, Healthy Habits, Clear Boundaries, Communication, Conflict Resolution Coaching, Conflict Resolution Skills.</strong></span></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><br fr-original-style="" style="box-sizing: border-box;"></p><p style="color: rgb(212, 212, 212); font-size: var(--font-size); box-sizing: border-box;" fr-original-style=" color: rgb(212, 212, 212);"><span style="color: rgb(0, 0, 0); box-sizing: border-box;" fr-original-style="color: rgb(0, 0, 0);"><strong fr-original-style="" style="font-weight: 700; box-sizing: border-box;"><a href="https://relationshipsmdd.com/product/conflict-resolution-package/" id="isPasted" fr-original-style="" style="-webkit-user-select: auto; font-size: var(--font-size); box-sizing: border-box; color: inherit; cursor: pointer; text-decoration: inherit;">https://relationshipsmdd.com/product/conflict-resolution-package/</a></strong></span></p>

Miss Date Doctor Dating Coach London, Couples Therapy

M.D.D CONFLICT RESOLUTION PACKAGE (COUPLES)

General admission

<h2>Conflict Resolution Skills (On-Demand)</h2>
<p>Many organizations have assumed that workplace conflict is always destructive. So, they have often believed that conflict is best dealt with by managers or even via policies and procedures. After all, conflict creates workplace stress and leads to many performance problems, generating very real organizational costs! However, savvy organizations have embraced the fact that when conflict is understood and harnessed, it can be leveraged to add value to teams and even enhance performance. With the right knowledge, skills, training, and practice, conflict can be productive and make organizations better! In this highly interactive course, learners will discover the connection between individual conflict response and team-empowering conflict resolution skills. Participants will explore conflict's visceral dynamics and the nuanced behaviors we individually engage in to communicate and respond to conflict. Learners will apply techniques for transforming unproductive conflict responses into productive ones. Additionally, learners will use a systematic method that prepares them to objectively dissect real-world conflict, while practicing many strategies for resolving it. They will also develop proactive conflict approach plans, which they can transfer back to their own workplaces.</p><p>At the end of this program, you will be able to:</p>
<ul>
<li>Recognize the organizational costs of conflict</li>
<li>Explain our physical and mental responses to conflict</li>
<li>Communicate proactively and effectively with different types of people during conflict</li>
<li>Replace unproductive conflict responses with productive ones</li>
<li>Use the Conflict Resolution Diagram (CRD) process and conflict resolution approaches</li>
<li>Relate team stages of development to shifts in conflict</li>
<li>Develop a proactive conflict approach for your organization</li>
<li>Create a conflict resolution plan for a real-world scenario</li>
</ul><section>
                    <h3>Getting Started</h3><ul><li>Introductions and social agreements</li><li>Course goal and objectives</li><li>Opening activities</li></ul><h3>Conflict Facilitation Readiness</h3><ul><li>Conflict responses and perceptions</li><li>Conflict basics</li><li>Conflict and organizations</li><li>Dynamics of conflict</li></ul><h3>Conflict Styles and Communication</h3><ul><li>A look at the color energies model</li><li>Conflict through the color energies and DiSC® lens</li><li>Communication with opposite color energies</li></ul><h3>Individual Response to Conflict</h3><ul><li>The anatomy of conflict</li><li>Recognizing unproductive conflict responses</li><li>4 steps to productive conflict</li><li>Choosing productive conflict responses</li></ul><h3>Team Performance and Conflict</h3><ul><li>High-performing team relationships</li><li>Conflict and project team performance</li><li>Conflict Resolution Diagram (CRD) and process</li></ul><h3>Conflict Facilitation - Preparation</h3><ul><li>Recognizing context and stakeholder needs</li><li>Using team conflict resolution approaches</li><li>Preparing for Crucial Conversations®</li></ul><h3>Conflict Facilitation - Clarity</h3><ul><li>Exposing assumptions and biases</li><li>Defining the conflict and using the CRD</li></ul><h3>Conflict Facilitation - Action</h3><ul><li>Proactive conflict management</li><li>Conflict facilitation practice</li></ul><h3>Summary and Next Steps</h3><ul><li>Review</li><li>Personal action plans</li></ul>


                </section>

Conflict Resolution Skills (On-Demand)

<div id="course-pills-1">Duration<p>2 Days</p><p>12 CPD hours</p>This course is intended for<p>Professionals who manage teams and desire to understand what leads to conflict, help peacefully navigate team members through potentially antagonistic situations, encourage and empower others to disagree respectfully and productively, and effectively manage disputes between team members will benefit from this course.</p>Overview<p>Identify and manage sources of conflict Define an effective strategy to deal with conflict Implement a process to manage conflict situations Build civility in the workplace</p><p></p><p>In this course, students will learn to recognize the warning signs that precede quarrels and how to mitigate their impact, as well as constructive ways to harness the differences between team members and shift them toward productive, positive outcomes.</p> <p>Private classes on this topic are available. We can address your organization?s issues, time constraints, and save you money, too. Contact us to find out how.</p><p></p></div><div id="course-pills-2"><h3>1. Understanding conflict</h3> <ul> <li>Identifying the Causes of Conflict</li> <li>Harnessing the Benefits of Conflict</li> <li>Resolving Conflict</li> <li>Understanding the Key People in Conflict Resolution</li> </ul> <h3>2. Civility in the Workplace</h3> <ul> <li>Recognizing Uncivil Behavior</li> <li>Reaping the Benefits of Civil Behavior</li> <li>Working with Difficult People</li> <li>Identifying and Avoiding Incivility</li> <li>Creating, Implementing, and Enforcing a Civility Policy</li> </ul> <h3>3. Conflict Resolution Process</h3> <ul> <li>Making an Effective Atmosphere</li> <li>Developing Mutual Understanding</li> <li>Focusing on individual and Shared Needs</li> <li>Getting to the Root Cause</li> <li>Generating Options</li> <li>Building a Solution</li> </ul> <h3>4. Conflict Resolution Strategies</h3> <ul> <li>Differentiating Resolution Strategy Versus Process</li> <li>Recognizing the Advantages and Disadvantages to Collaborating, Competing, Compromising, and Avoiding</li> </ul></div><div id="course-pills-3"><h4>Additional course details:</h4><br /><p>Nexus Humans Constructive Conflict Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. </p><p></p> This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. <p></p>Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.  <p></p>While we feel this is the best course for the Constructive Conflict Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.  <p></p>Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.<p></p></div>

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