• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

7448 Courses delivered Online

Presentation skills for salespeople (In-House)

By The In House Training Company

We've all sat through far more bad presentations than good ones, but knowing what 'good' looks like is easier than successfully replicating it. Sales presentations are a performance and, as salespeople, fluffing our lines can cost us a lot more than hurt pride. Having discovered and understood the specific needs and burning issues our prospect has, then this course will help any salesperson avoid dropping the ball and instead wowing their prospects with a high-impact, tailored and compelling case for purchase. This course will help participants: Prepare mentally and physically for stand-up presentations Use voice modulation and bullet-pointing to demand attention Avoid boring their prospects Master the do's and don'ts of PowerPoint Deal more effectively with technical hitches and prospect's interruptions Use eye contact and engagement to avoid prospects 'tuning out' Deploy best practice essentials for presenting with colleagues Steer through the toughest Q&A 1 Preparing your presentation Mindset Knowing your objective(s) Vocal warm-up techniques Assembling pre-agreed benefits Time management Room set-up Technical preparation 2 How to open your presentation Vocal energy Summary and agreement of prospect's needs How to have posture and confidence Use of humour What to do with those dreaded hands Confident v non-confident body language 3 How to get and keep people's attention Bullet pointing Linking benefits to specific, stated needs Practical exercise - formulating and delivering tailored benefits Being selective with features Third party reinforcement and case studies 'Watering the garden' eye contact technique Practical exercise - participants practise 'sharing out' eye contact to audience How to handle a prospect's negative body language Handling interruptions 4 Presenting in groups Credentialing all participants Role delineation for group presentations Edifying other participants' messages - do's and don'ts How to maintain energy when not speaking Practical exercise - good and bad practice when not speaking Teamwork in Q&A sessions How to hand over professionally 5 PowerPoint do's and don'ts Use of visual aids Good and bad PowerPoint slides How to make PowerPoint work for you Classic PowerPoint errors Avoiding and handling technical problems Good and bad flipchart practice 6 Closing and / or achieving next action steps Power of summary Good Q&A practice Handling objections Practical exercise - handling objections on one's feet Creating consensus among prospect panel What to do when prospects disagree with each other When to trial close How to close on next action steps 7 Wrap-up Key learning points from each participant Action steps to be implemented on next presentations

Presentation skills for salespeople (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Performance management conversations for staff (In-House)

By The In House Training Company

We need to talk openly about how we are performing and we sometimes need to have an 'honest' conversation with our manager. We all know this, but it can be difficult. This short, focused workshop will give you the confidence and skills to have a conversation with your manager (or anyone else for that matter) about your performance and how you can add value. It will focus on how to get yourself heard and build better working relationships with those key to your success. The programme will help you: Overcome the barriers to effective performance conversations Receive feedback without taking it personally Improve working relationships with your manager Agree realistic expectations and targets (and get 'buy-in' for them) Improve your communication style Plan and prepare for honest conversations in the workplace 1 What is an honest conversation? Why don't we have them more often? What stops us? The cost of not having them 2 Asking for feedback 3 Preparing for challenge 4 The expectations conversation 5 Your communication styles 6 Planning and preparing for an honest conversation

Performance management conversations for staff (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Negotiation skills (In-House)

By The In House Training Company

Any successful business manager will tell you that you never get the deal you deserve - you always get the deal you negotiate! This two-day workshop includes recent research and practical techniques from the Harvard Business School Negotiation Project and provides a unique opportunity to learn and practice these skills in a safe environment using up to date materials and life-like practice negotiation case studies. This course will help participants to: Understand the basics of negotiation Develop negotiating skills Increase their business acumen Develop their communication skills Learn the models, techniques and tools for an effective negotiation Identify the barriers to agreements Close the deal 1 What is negotiation? Key skills for negotiation Types of negotiation Win-lose negotiations versus Win-win negotiations Wise agreements and Principled Negotiation 2 Four key negotiating concepts BATNA - Best alternative to negotiated agreement Setting your reservation price ZOPA - Zone of possible agreement Creating and trading value 3 Business acumen Understanding pricing, gross margins and profit Knowing the key points on which to negotiate 4 A Four Phase Model for negotiation Nine steps to successful planning Discussing a deal - creating and claiming value Making and framing proposals Bargaining for the winning deal 5 Effective communication Effective questioning Active listening skills Understanding and interpreting body language Barriers to effective communication 6 Understanding influence and persuasion Influencing strategies Ten proven ways to influence people Six universal methods of persuasion Understanding why people do business with other people 7 Negotiating tactics Tactics for win-lose negotiations Tactics for win-win negotiations Effective team negotiating Understanding and using powerv What do you do when the other side has more power? 8 Barriers to agreement Common barriers to agreement The Negotiators Dilemma Dealing with die-hard negotiators Dealing with lack of trust 9 Potential barriers to cross-border agreements Understanding business methods and practice in other cultures Figuring out who has the power and who makes decisions Recognising and dealing with cultural differences What's OK here might not be OK there 10 Closing the deal Four steps to closing the winning deal

Negotiation skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Advanced sales skills (In-House)

By The In House Training Company

Do you hear yourself saying the same thing over and over again? Do you want to bring some new skills to your role? If you have been in a sales role for some time it is easy to fall into a comfortable pattern. This workshop will help you incorporate advanced techniques drawn from NLP, behavioural science and social psychology into your existing skills. This course will help you: Use the consultative sales process to achieve more cross-sales Employ advanced rapport-building skills Assess the buying preferences of a customer Articulate the link between customer goals and needs Identify your customer's needs and wants Use advanced questioning techniques to gather information Resist the temptation to tell when it would be better to ask Identify communication preferences Given various scenarios, present a product to the explicit need of a customer Appreciate the impact of the language used during this stage of the sale and decide what language is appropriate with a variety of customers Handle objections positively Close the sale or gain commitment to further action 1 Introduction Aims and objectives of the training Personal introductions and objectives Self-assessment of existing sales skills Overview of content 2 Understanding yourself and your customers Personal communication style and what this means in a sales situation Wants versus needs What motivates people to buy Using social media tools such as LinkedIn Managing your portfolio to maximise sales Preparing to sell 3 The sales process Overview of the consultative sales process Review personal strengths and weaknesses as a salesperson Habits of top-performing sales people Common pitfalls Articulate sales goals 4 Building rapport 11 decisions that customers make in the first 9 seconds Spotting buyer communication preferences Building rapport with a wide variety of customers Dealing with emotions Keeping control 5 Questioning and listening Assumptions and how they trip us up Structured questioning Looking for cross-sales Honing your listening skills Identifying buyers' motivation Using summaries to move the customer forward 6 Presenting products and services to customers Choosing the right time to present Using features, advantages and benefits Tailoring your presentation of products and services to match buyer preferences and motivations 7 Gaining commitment When to close Dealing with difficult customers 5 things to avoid when handling a customer objection 8 Managing your business The link between service and sales Using customer surveys Winning back lost business 9 Putting it all together Skills practice Personal learning summary and action plans

Advanced sales skills (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Making the most of your time (In-House)

By The In House Training Company

If you want to be better at making to-do lists or managing time better this is NOT for you! The time challenges we all face at work need to be addressed with a different approach. This 'bite-size' session takes a fresh approach to how we deal with time personally and challenges the belief that we don't always have enough time. The workshop will be participative, interactive, and will cover the personal relationship we have with time and how this impacts on dealing with challenges and ever-changing priorities on a daily basis at work. The workshop will give you some practical tools and ideas on dealing with your thieves of time from a different perspective, including interruptions and emails. To enable participants to organise and use their time effectively, using strategies to help with both 'thinking' and 'doing' that are fit for purpose. This workshop will enable you to: Recognise the barriers to effective time management and set goals to overcome them and get things done Understand how their mindset affects how they use time and use better ways to deal with the inbuilt patterns of behaviour this produces when at work Plan for tasks and projects in a productive way Use some new tools and techniques to tackle time thieves, including email and interruptions Review and evaluate their learning and have an action plan to take back to work 1 Welcome, introductions and objectives Exploring your relationship with time and how you focus your mind on daily work pressures in relation to time Past, present and future - where do you focus your energy at work? Time thieves - exploring the results of the pre-workshop questionnaire and learning strategies to deal with the roots of your time thieves 2 Personal strategies and tools: having a new mindset Emails, interruptions and curve balls Review and evaluation of learning Action-planning

Making the most of your time (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Screen Addiction: How to Support your Teen's Healthy Relationship with Technology with Dr Naomi Fisher

By LivePlayLearn

Let’s answer that all important question:  How can we recognise when our teen has become addicted to screens?   With Dr Naomi Fisher, clinical psychologist, and Heidi Steel, Unschooling Parent.    Welcome to Tea and Guests: Exclusive content for LPL Monthly Members      It’s half an hour exploring the key signs of addiction, gaming, social media, the impact of lifting restrictions, and how we can nurture a healthy relationship with technology.   Discover:   Four signs that engagement is problematic   Five ways to support your teen   And, how to deal with real life problems in unschooling ways.   All in half an hour (actually, this one is 40 minutes)

Screen Addiction: How to Support your Teen's Healthy Relationship with Technology with Dr Naomi Fisher
Delivered Online On Demand
FREE

Supporting Children and Young People with Disabilities - 8 Courses Bundle

By NextGen Learning

Are you ready to embark on an enlightening journey of wisdom with the Supporting Children and Young People with Disabilities bundle, and pave your way to an enriched personal and professional future? If so, then Step into a world of knowledge with our bundle - Supporting Children and Young People with Disabilities. Delve into eight immersive CPD Accredited courses, each a simple course: Course 01: Disability Assessor Training Course 02: Autism Diploma Course 03: ADHD Course 04: Dyslexia Course 05: SEN Teaching Assistant Course 06: EYFS Teaching Diploma Course 07: Advanced Safeguarding Children (Level 2 Safeguarding) Course 08: Family Support Worker Traverse the vast landscapes of theory, unlocking new dimensions of understanding at every turn. Let the Supporting Children and Young People with Disabilities bundle illuminate your path to wisdom. The Supporting Children and Young People with Disabilities bundle offers a comprehensive exploration into a rich tapestry of vast knowledge across eight carefully curated courses. The journey is designed to enhance your understanding and critical thinking skills. Each course within the bundle provides a deep-dive into complex theories, principles, and frameworks, allowing you to delve into the nuances of the subject matter at your own pace. In the framework of the Supporting Children and Young People with Disabilities package, you are bestowed with complimentary PDF certificates for all the courses included in this bundle, all without any additional charge. Adorn yourself with the Supporting Children and Young People with Disabilities bundle, empowering you to traverse your career trajectory or personal growth journey with self-assurance. Register today and ignite the spark of your professional advancement! So, don't wait further and join the Supporting Children and Young People with Disabilities community today and let your voyage of discovery begin! Learning Outcomes: Upon completion of the Supporting Children and Young People with Disabilities Bundle, you will be able to: Attain a holistic understanding in the designated areas of study with the Supporting Children and Young People with Disabilities bundle. Establish robust bases across each course nestled within the Supporting Children and Young People with Disabilities bundle. Decipher intricate concepts through the articulate content of the Supporting Children and Young People with Disabilities bundle. Amplify your prowess in interpreting, scrutinising, and implementing theories. Procure the capacity to engage with the course material on an intellectual and profound level. Become proficient in the art of problem-solving across various disciplines. Stepping into the Supporting Children and Young People with Disabilities bundle is akin to entering a world overflowing with deep theoretical wisdom. Each course within this distinctive bundle is an individual journey, meticulously crafted to untangle the complex web of theories, principles, and frameworks. Learners are inspired to explore, question, and absorb, thus enhancing their understanding and honing their critical thinking skills. Each course invites a personal and profoundly enlightening interaction with knowledge. The Supporting Children and Young People with Disabilities bundle shines in its capacity to cater to a wide range of learning needs and lifestyles. It gives learners the freedom to learn at their own pace, forging a unique path of discovery. More than just an educational journey, the Supporting Children and Young People with Disabilities bundle fosters personal growth, enabling learners to skillfully navigate the complexities of the world. The Supporting Children and Young People with Disabilities bundle also illuminates the route to a rewarding career. The theoretical insight acquired through this bundle forms a strong foundation for various career opportunities, from academia and research to consultancy and programme management. The profound understanding fostered by the Supporting Children and Young People with Disabilities bundle allows learners to make meaningful contributions to their chosen fields. Embark on the Supporting Children and Young People with Disabilities journey and let knowledge guide you towards a brighter future. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals keen on deepening their firm understanding in the respective fields. Students pursuing higher education looking for comprehensive theory modules. Professionals seeking to refresh or enhance their knowledge. Anyone with a thirst for knowledge and a passion for continuous learning. Requirements Without any formal requirements, you can delightfully enrol in this Supporting Children and Young People with Disabilities Bundle. Career path Armed with the Supporting Children and Young People with Disabilities bundle, your professional journey can reach new heights. The comprehensive theoretical knowledge from this bundle can unlock diverse career opportunities across several fields. Whether it's academic research, consultancy, or programme management, this bundle lays a solid groundwork. Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript: £9.99

Supporting Children and Young People with Disabilities - 8 Courses Bundle
Delivered Online On Demand28 hours
£39

Level 3 Certificate in Understanding Autism - CPD Accredited

By Training Tale

Autism: Autism Course Online Discover the full potential of our Autism: Autism Course and take your skills to the next level. Enroll now and unlock a world of knowledge and opportunities! Around one out of every 100 children has been diagnosed with autism, so teachers must educate themselves with the skills and knowledge needed to properly support autistic children. This Autism: Autism Course will teach you about the various signs of Autism: Autism Course and the difficulties people with autism encounter in education, communication, socialization, and developing relationships. Furthermore, this Autism: Autism Course will teach you how to assist others facing similar difficulties in improving their lives. Enrol in our Autism: Autism Course today to pursue your dreams and gain the experience, skills, and knowledge required to advance your career development in the field. Special Offers of this Autism: Autism Course This Autism: Autism Course includes a FREE PDF Certificate. Lifetime access to this Autism: Autism Course Instant access to this Autism: Autism Course Get FREE Tutor Support from Monday to Friday in this Autism: Autism Course Courses are included in this Autism: Autism Course Course 01: Level 3 Understanding Autism Course 02: Advanced Diploma in Childcare Course 03: Level 5 Childcare Training [ Note: Free PDF certificate as soon as completing the Autism: Autism Course] Autism: Autism Course Online Industry Experts Designed this Autism: Autism Course into 06 detailed modules. Course Curriculum of Autism: Autism Course Module 01: Autism in Context Module 02: Positive Behavioural Support for Individuals with Autism Module 03: Understand Support and Management of Transitions for Individuals with Autism Module 04: Therapeutic Interventions and Support Available for Individuals with Autism and Co-occurring Conditions Module 05: Communication and Social Interaction with Individuals with Autism Module 06: Safeguarding and Resilience in Autism Assessment Method of Autism Course After completing each module of the Autism: Autism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Autism Course After completing the MCQ/Assignment assessment for this Autism: Autism Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Autism: Autism Course Online This Autism: Autism Course is ideal for - Teacher Parents Students Nurses Child Minders Care Home Professionals Anyone who is already working in this sector Special Note: Our Course is not a regulated Autism Course. If You want to get qualified, you can consider following options: Level 2 Certificate in Understanding Autism (RQF) NCFE CACHE Level 2 Certificate in Understanding Autism TQUK Level 3 Certificate in Understanding Autism (RQF) Level 2 Certificate in Understanding Autism (RQF) Level 3 Certificate in Supporting Individuals with Learning Disabilities Level 3 Diploma in Supporting Teaching and Learning in Schools (Autism Pathway) Level 3 Award in Supporting Individuals with Dyslexia Level 5 Diploma in Leadership for Health and Social Care and Children and Young People's Services (Autism Pathway) Level 2 Certificate in Awareness of Mental Health Problems Level 2 Certificate in Understanding Children and Young People's Mental Health Level 3 Certificate in Understanding Mental Health Level 4 Diploma in Adult Care (Learning Disability Pathway) Requirements Autism: Autism Course Online Students who intend to enrol in this Autism: Autism Course must meet the following requirements: Autism: Good command of the English language Autism: Must be vivacious and self-driven. Autism: Basic computer knowledge Autism: A minimum of 16 years of age is required. Career path Autism: Autism Course Online This Autism: Autism Course will lead to a competitive advantage and open the door to a wide range of career opportunities. Certificates Certificate of completion Digital certificate - Included

Level 3 Certificate in Understanding Autism - CPD Accredited
Delivered Online On Demand15 hours
£12

Essential Components of European Medical Device Regulations

By Online Training Academy

Unlock the secrets to navigating the intricate landscape of European medical device regulations with our comprehensive course. Designed for those who seek mastery in understanding and applying the latest EU standards, this course is your gateway to compliance excellence. Dive deep into the regulatory environment, where you'll explore the essential components that govern the medical device industry in Europe. Learn how to seamlessly integrate these regulations into your practice, ensuring your products meet the highest standards of safety and efficacy. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Discover the nuances of reporting requirements and identification processes, critical for maintaining transparency and accountability. Our expertly curated content guides you through establishing a robust quality system, pivotal for regulatory success. Equip yourself with the knowledge to confidently manage regulatory submissions and navigate quality audits with ease. Join a community of like-minded professionals and elevate your regulatory expertise, ensuring your organisation stays ahead in the competitive medical device market. Enrol now to transform your approach to European medical device regulations and lead with confidence in a compliant and efficient manner. Course Curriculum Module 01: Overview to European Regulations on Medical Devices Module 02: Essential Components of EU MDR Module 03: Reporting Requirements and Identification Module 04: Quality System in Medical Device Regulation Learning Outcomes: Understand the core elements of European medical device regulations. Identify key components of EU Medical Device Regulation (MDR). Master reporting requirements and device identification processes. Implement quality systems in medical device regulation. Analyse essential EU MDR regulatory requirements. Navigate the complexities of EU medical device compliance. CPD 10 CPD hours / points Accredited by CPD Quality Standards Essential Components of European Medical Device Regulations 1:45:07 1: Module 01: Overview to European Regulations on Medical Devices 33:17 2: Module 02: Essential Components of EU MDR 29:12 3: Module 03: Reporting Requirements and Identification 16:21 4: Module 04: Quality System in Medical Device Regulation 25:17 5: CPD Certificate - Free 01:00 Who is this course for? Regulatory affairs specialists in the medical device industry. Quality assurance professionals in healthcare. Compliance officers in medical device companies. Medical device product managers. Legal advisors in healthcare regulation. Career path Regulatory Affairs Specialist Quality Assurance Manager Compliance Officer Medical Device Consultant Product Manager Regulatory Affairs Associate Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Essential Components of European Medical Device Regulations
Delivered Online On Demand1 hour 48 minutes
£12

Compliance and Risk Management

By Compliance Central

Businesses will always require sharp minds to navigate the intricate maze of regulations and predict potential threats. Acting as the watchdogs of an organisation,Compliance and Risk Management professionals ensure all procedures align with legislative standards and anticipate risks that could threaten business stability. According to UK statistics, there's a soaring 15% demand for experts in Compliance and Risk Management. In fact, the salary range lies between £40,000 to £100,000 per annum, depending on experience and roles. Our Compliance and Risk Management course dives deep into the fundamental topics of this discipline: from understanding the basics of compliance to the intricacies of compliance and risk management. With a Compliance and Risk Management comprehensive curriculum covering eight vital modules, including Compliance Audit, Ethics, and the Risk Management Process, our course offers a thorough theoretical grounding. By the end of your journey with us, you'll have a robust understanding, preparing you for a prosperous career in Compliance and Risk Management. Compliance and Risk Management Course Learning Outcomes: Master key concepts in Compliance and Risk Management. Comprehend Compliance's Five Essential Elements. Explore the intricacies of Compliance Management System (CMS). Decode the Compliance Audit methodology. Emphasise Ethics within Compliance and Risk Management frameworks. Identify diverse Risk categories in Compliance and Risk Management. Understand the Compliance and Risk Management procedural flow. Join today, be skilled, learn Compliance and Risk Management with positive energy and enthusiasm, create an excellent career using your full potential! Become the best in the Compliance and Risk Management business. Get Started Now. Upon completing this comprehensive Compliance and Risk Management course, you will be able to: Gain in-depth knowledge on what compliance is and the importance of compliance Get familiar with the five basic elements of compliance and processes Get introduced to Compliance Management System along with the elements of CMS Know the compliance audit in detail and acquire the skills to conduct a audit Explore the differences between ethics and compliance Be aware of what risk is and all the different types of risks Have a deep understanding of risk management, its objectives and concepts Gain intensive knowledge and skills to carry out a risk management process Diploma in Compliance and Risk Management Course Curriculum Course Curriculum : Module 1: Introduction to Compliance Module 2: Five Basic Elements of Compliance Module 3: Compliance Management System (CMS) Module 4: Compliance Audit Module 5: Compliance and Ethics Module 6: Risk and Types of Risk Module 7: Introduction to Risk Management Module 8: Risk Management Process CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Compliance Central aims to prepare efficient human resources for the industry and make it more productive than ever. This helpful course is suitable for any person who is interested in Compliance and Risk Management. There are no pre-requirements to take it. You can attend the course if you are a student, an enthusiast or a Employee Employer Manager Supervisor Entrepreneur Business Professional Company Leader HR Professional Requirements This Compliance and Risk Management course has no requirements. Career path This Compliance and Risk Management course will help you with the fundamentals of compliance and risk management. This course will provide all the essential competencies to explore a plethora of exciting work opportunities, such as - Consultant Officer Risk Manager Risk & Compliance Investigator These opportunities pay an average of £20,000 to £65,000 a year in the UK. Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Compliance and Risk Management
Delivered Online On Demand3 weeks
£12