In the fast-changing world of business, and especially IT, everyone in the organisation should be involved in sales. One of the best ways is to give the customer an outstanding experience. The customer experience is the competitive battlefield of today. Sales may be won or lost here. You can either close a sale for a quick buck, or open a long-term relationship to create a high lifetime value customer. By developing excellent communication skills, rapport and, most of all, a desire to serve and listen to the needs of the customer to the best of their ability, both sales teams and other IT professionals will create trust, nurture relationships and develop awareness of other opportunities with the customer. By the end of this course, participants will be able to: Understand the power of a positive customer experience in developing sales opportunities Recognise and develop a sales opportunity when it arises Engage with customers and develop rapport and trust Use verbal and non-verbal communication skills and pick up on signals Ask powerful questions - and listen to the answers Create 'magic moments' for the customer Turn a complaint into an opportunity Know when to ask for referrals and testimonials Pass on leads to the relevant people 1 Introduction Aims and objectives Beliefs about sales 2 Building rapport First impressions Short cuts to rapport Finding common interests 3 Selling or serving? Managing emotions and behaviour - Transactional Analysis Moments of truth - creating 'magic moments' Speed sells - the follow-up 4 Meetings Planning a successful meeting Pre-meeting connection and assistance Sales meeting failure reasons Right v wrong mindset 5 Communication - verbal and non-verbal The 3 Vs - Visual, Verbal, Vocal Picking up on signals 7 power questions Questioning techniques LISTEN - 3 types of listening skills 6 Influencing 6 levels of influence Framing to change perspectives Turning complaints into opportunities 7 Referrals The power of referrals How and when to ask for a referral 5 steps from rapport to referral 8 Presentation and pitching (optional session) Basic presentation structure and delivery Creating powerful impressions Creating a 60-second pitch The elevator 10-second pitch - answering 'What do you do?' Sales presentations Emotion v Intellect - how to engage Using visuals
The principles of effective time management are applicable to all aspects of life. When successfully applied in a sales environment they can lead to improved performance, higher sales and increased customer satisfaction. All salespeople would benefit from learning the tools and techniques to introduce impactful time management to their working lives. We have developed this programme to be practical, fun and interactive. Participants will better understand how to increase the amount of time spent on high-value sales activities, be able to improve their self-motivation and ability to get more done, and be better able to plan, delegate and speed up routine tasks. This course will help participants: Learn key principles of managing sales priorities, meeting targets and getting 'everything' done! Learn proven techniques for structuring your day, week and normal routine Develop effective sales time management at the office and on the road Learn a seven-step process for setting goals and objectives in your work and personal life Understand how to make time for sales prospecting, designated call days Understand practical ways to improve your time management 1 Key principles of sales time management Course objectives and review of time log Essential principles of sales time management How do you use your time now? Reviewing your working day (from pre-course survey) Beliefs and feelings about time 2 Managing sales priorities and planning systems Managing priorities and planning systems Use organised persistence to plan your sales activity Planning your territory and prospecting activity How to use priority ratings not urgency to react to tasks 3 Dealing with distractions and communication skills Know your time 'bandits' and creating more positive habits to overcome them Making time by saying 'no' assertively and managing expectations Assertiveness techniques for handling colleagues and clients Making meetings worthwhile - preparation and planning 4 Sales goal setting and action planning Set clear, concise, and motivating sales goals and action plans How to set and use goal setting as way of managing your time and increasing results The principles of linking SMART objectives to action plans and daily activities 5 Creating results focus - every day, week, and month Batch sales tasks together, starting with emails Planning your day and week and protecting sales 'prime' time Apply the 80/20 to your sales contacts, clients, and prospects 6 Overcoming procrastination and structuring your day Understanding procrastination, what it is and how to recognise it in yourself and others How to stop procrastinating and start making progressing Build a power prospecting hour into every day Smart stuff to make more sales time: five automated tools Live the $64,000 dollar question
The ability to influence others is a life skill but also one that has never been so critically useful at work. This one day workshop will set you on the road to discover what you need to be able to think and do that will help you take people with you. This involves learning some new tools and strategies that fit the situation you are in and making sure you use the right skills and behaviours to influence well, whether it is a single person or a room full of cynical expectant people! This workshop will enable you to: Learn about and understand influencing styles and strategies available and formulate plans and ideas on how to use them in influencing situations Understand which skills and behaviours to use to be the most effective influencer Have greater confidence in situations where they need to influence someone Use thinking, speaking and behavioural techniques that enable influencing to be effective and positive Review and evaluate learning and have an action plan to take back and implement in the workplace 1 Welcome, introductions & getting to know you and why you are here Course objectives 2 Personal objectives Introducing a learning diary 3 Gallery exercise - using images of exemplars brought by participants Plenary discussion The skills and behaviours of an exemplar influencer 4 Group task - what does your self-evaluation say? Discussion and conclusions 5 Influencing - what is it? - why do we need it? The current organisational landscape including values and behaviours the influencer operates in 6 Pit Stop - 'pull / push', 'the lost horse' and 'talking at' 7 Direct / support / delegate / coach: the different choices and approaches to choose from 8 Updating the learning diary 9 Power and types of power - its impact on influencing ability and approach and what is within your control Group task and discussion 10 The 5 influencing styles tool Series of tasks and exercises Drilling down to a personal action plan for maximising influence 11 'The person with the most flexibility has the most influence' Skills and behaviours for effective influencing Exercises and techniques that develop skills for influencing 12 Review and evaluation Action planning
The Professional Presenter Training provides you with the knowledge and skill building in the planning, preparation and delivery of truly engaging presentations. Exploring all aspects of concept, design and delivery, you will gain a range of tools and techniques to help you plan and deliver engaging and effective presentations to a range of audiences. You'll learn how to use specific tools and techniques for presentation creation and delivery which will enable you to conduct powerful presentations that engage your audience every time. This course will give you the framework needed to develop and deliver an effective, memorable presentation. You will learn proven tips and examples that will guide you through the presentation process no matter how large the audience. Who is this course for? Excel 2019 Introduction is suitable for anyone who wants to gain extensive knowledge, potential experience and professional skills in the related field. This course is CPD accredited so you don't have to worry about the quality. Requirements Our Excel 2019 Introduction is open to all from all academic backgrounds and there are no specific requirements to attend this course. It is compatible and accessible from any device including Windows, Mac, Android, iOS, Tablets etc. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Introduction 00:01:00 Section 01 What is Excel 00:04:00 Opening Excel 00:07:00 Navigating the Excel User Interface 00:10:00 Using the Excel Ribbon 00:07:00 Understanding Excel Worksheet Components 00:07:00 Using the Backstage View 00:09:00 Section 02 Creating a New Workbook 00:06:00 Creating Workbooks Using Templates 00:03:00 Saving an Excel Workbook 00:05:00 Using the Accessibility Checker 00:04:00 Section 03 Navigating a Worksheet by Mouse or Keyboard 00:05:00 Understanding Excel Data Types 00:06:00 Using the Inking Tools 00:06:00 Working with Cell and Range Addressing 00:03:00 Using various Data Selection Techniques 00:03:00 Working with Common Excel Commands 00:05:00 Using the Autofill Handle 00:04:00 Using Flash Fill 00:02:00 Section 04 What are Formulas and Functions 00:04:00 Understanding the Components of a Formula 00:06:00 Understanding Calculation Hierarchy and the Order of Operations 00:03:00 Creating Basic Formulas 00:03:00 Working with Basic Functions and AutoSum 00:06:00 Using Cell References 00:05:00 Using the Quick Analysis Tools 00:03:00 Section 05 Modifying Columns and Rows 00:06:00 Hiding and Unhiding Columns and Rows 00:04:00 Section 06 Formatting and Aligning Data 00:11:00 Merging Data 00:08:00 Wrapping Text and Adjusting Orientation 00:07:00 Formatting Numbers 00:08:00 Using Borders and Shading 00:07:00 Using the Format Painter 00:04:00 Removing Formatting Quickly 00:05:00 Section 07 Using Cell Styles 00:06:00 Applying Themes 00:04:00 Section 08 Inserting and Formatting Images 00:06:00 Inserting and Formatting Shapes 00:06:00 Inserting and Formatting SmartArt 00:09:00 Working with Icons 00:06:00 Working with 3-D Models 00:05:00 Inserting Screenshots 00:05:00 Inserting Hyperlinks 00:05:00 Inserting Symbols and Equations 00:05:00 Inserting WordArt and Text Boxes 00:08:00 Inserting Other Excel Objects 00:06:00 Arranging Objects 00:05:00 Section 09 Using Find and Replace 00:03:00 Using Go To and Go To Special 00:03:00 Using the Spell Checker 00:05:00 Using the Thesaurus and Translation Features 00:05:00 Section 10 Printing and Previewing Excel Files 00:05:00 Creating Custom Margins and Scaling 00:05:00 Adding Headers and Footers 00:05:00 Exporting to PDF and XPS 00:04:00 Section 11 Renaming and Coloring Worksheet Tabs 00:04:00 Adding, Deleting, and Navigating Worksheets 00:05:00 Section 12 Viewing Workbooks 00:05:00 Using Zoom Tools 00:02:00 Configuring Sheet Options 00:04:00 Using the Freeze Panes and Split Commands 00:06:00 Working with Window Commands 00:03:00 Adjusting Workbook Properties 00:06:00 Recap Recap 00:01:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00
Embark on a transformational journey towards personal and professional growth with our "Confidentiality in the Workplace" course. Crafted by experts, this curriculum delves deep into the essential skills necessary to uphold confidentiality in any workplace setting. By enrolling, you gain access to a wealth of knowledge that not only enhances your understanding of confidentiality protocols but also equips you with practical tools to navigate sensitive information with finesse and integrity. Whether you're a seasoned professional or just starting your career, this course promises to propel your trajectory to new heights by instilling confidence in your ability to maintain confidentiality effectively. Don't miss out on this opportunity to invest in yourself and seize the chance to unlock boundless opportunities for advancement. Join us on this journey and watch as your career reaches unprecedented heights. Key Features: CPD Certified Confidentiality in the Workplace Course Free Certificate from Reed CIQ Approved Confidentiality in the Workplace Course Developed by Specialist Lifetime Access Course Curriculum Module 01: Introduction to Workplace Confidentiality Module 02: Business Etiquette and Types of Confidentiality Module 03: The Importance of Confidentiality Module 04: Maintaining Confidentiality with Co-workers Module 05: Preventing Confidentiality Breach Module 06: How Employees Can Protect Confidential Information Learning Outcomes: Identify various types of workplace confidentiality and their significance. Demonstrate business etiquette in handling confidential information with professionalism. Understand the importance of confidentiality in maintaining a trustworthy work environment. Apply strategies to maintain confidentiality while collaborating with co-workers. Implement measures to prevent breaches and protect sensitive information effectively. Equip employees with practical knowledge on safeguarding confidential data in the workplace. CPD 10 CPD hours / points Accredited by CPD Quality Standards Confidentiality in the Workplace 38:08 1: Module 01: Introduction to Workplace Confidentiality Preview 03:18 2: Module 02: Business Etiquette and Types of Confidentiality 08:01 3: Module 03: The Importance of Confidentiality 03:46 4: Module 04: Maintaining Confidentiality with Co-workers 05:45 5: Module 05: Preventing Confidentiality Breach 06:08 6: Module 06: How Employees Can Protect Confidential Information 10:10 7: CPD Certificate - Free 01:00 Who is this course for? This Confidentiality in the Workplace course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Confidentiality in the Workplace. Moreover, this course is ideal for: Employees across industries seeking a comprehensive understanding of workplace confidentiality. Managers and team leaders responsible for fostering a confidential work environment. HR professionals aiming to enhance confidentiality practices within their organizations. New hires looking to integrate seamlessly into workplace confidentiality protocols. Business owners committed to instilling a culture of trust and discretion. Requirements There are no requirements needed to enrol into this Confidentiality in the Workplace course. We welcome individuals from all backgrounds and levels of experience to enrol into this Confidentiality in the Workplace course. Career path After finishing this Confidentiality in the Workplace course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Confidentiality in the Workplace are: Data Protection Officer - £35K to 60K/year Compliance Officer - £30K to 50K/year Legal Secretary - £20K to 35K/year Human Resources Officer - £25K to 45K/year Administrative Assistant - £18K to 30K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
The Administration and Control of Medicines course is crucial in today's world, emphasizing the importance of risk management in medicine management. With modules covering the fundamentals, effective prescribing, and pharmacological management, this course equips individuals with the skills needed to navigate the complexities of modern healthcare. Understanding risk management is essential for ensuring patient safety and optimizing medication use, which is particularly vital in residential aged care facilities. The course also delves into palliative care, law, and legislation, underscoring the critical role of risk management in adhering to legal standards and improving patient outcomes. Graduates of this course are well-positioned for job opportunities in the UK, where the demand for healthcare professionals with expertise in medicine management and risk management is high. The average salary for such roles can range from £25,000 to £40,000 annually, depending on experience and specific job functions. The sector is experiencing significant growth, with an expected increase of 6-8% in job opportunities over the next decade. This course not only enhances employability but also ensures that healthcare professionals are adept at implementing effective risk management strategies, thereby improving overall healthcare delivery and patient care. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Course Curriculum: Module 01: Medicine Management Fundamentals Module 02: Importance Of Medicine Management Module 03: Prescribing Medication Effectively Module 04: Common Problems - Pharmacological Management Module 05: Common Medicines To Use Module 06: Palliative Care Module 07: The Four Principles Of Medicine Optimisation Module 08: Managing Medication In Residential Aged Care Facilities Module 09: Law And Legislation Learning Outcomes: Identify fundamentals of managing medicines for effective administration control. Analyze the importance of proper medicine management techniques. Implement effective prescribing methods to ensure patient safety and wellness. Recognize common pharmacological issues and apply appropriate management strategies. Utilize common medicines efficiently according to prescribed guidelines. Apply principles of medicine optimization in various healthcare settings. CPD 10 CPD hours / points Accredited by CPD Quality Standards Administration and Control of Medicines 2:56:01 1: Module 01: Medicine Management Fundamentals Preview 21:43 2: Module 02: Importance Of Medicine Management 15:12 3: Module 03: Prescribing Medication Effectively 17:31 4: Module 04: Common Problems - Pharmacological Management 42:27 5: Module 05: Common Medicines To Use 12:18 6: Module 06: Palliative Care 14:37 7: Module 07: The Four Principles Of Medicine Optimisation 15:11 8: Module 08: Managing Medication In Residential Aged Care Facilities 24:36 9: Module 09: Law And Legislation 11:26 10: CPD Certificate - Free 01:00 Who is this course for? This Administration and Control of Medicines course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Administration and Control of Medicines. Moreover, this course is ideal for: Healthcare professionals seeking advanced medicine management knowledge. Nurses aiming to enhance medication administration skills for patient care. Pharmacists interested in improving medication prescribing and management practices. Caregivers in residential aged care facilities requiring comprehensive medication management training. Healthcare administrators and policymakers involved in developing medicine-related protocols. Requirements There are no requirements needed to enrol into this Administration and Control of Medicines course. We welcome individuals from all backgrounds and levels of experience to enrol into this Administration and Control of Medicines course. Career path After finishing this Administration and Control of Medicines course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Administration and Control of Medicines are: Mental Health Nurse - £24K to 40K/year Pharmacist - £31K to 53K/year Care Home Manager - £28K to 45K/year Clinical Nurse Specialist - £35K to 55K/year Palliative Care Nurse - £25K to 40K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.
Overview This comprehensive course on Diploma in Lean Leadership and Change Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Diploma in Lean Leadership and Change Management comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Diploma in Lean Leadership and Change Management. It is available to all students, of all academic backgrounds. Requirements Our Diploma in Lean Leadership and Change Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 7 sections • 81 lectures • 06:40:00 total length •Why 00:04:00 •What 00:04:00 •Curriculum 00:05:00 •How 00:04:00 •What is Culture: 00:06:00 •Culture Drivers: 00:08:00 •Resources: 00:05:00 •Activity 1: 00:03:00 •House of Lean: 00:03:00 •Evolution: 00:04:00 •Shingo: 00:09:00 •Honda: 00:09:00 •Activity 2: 00:02:00 •JIT: 00:07:00 •Kanban: 00:08:00 •Continuous Improvement and Leadership: 00:04:00 •Waste Intro: 00:10:00 •Forms of Waste 1: 00:06:00 •Management Waste: 00:07:00 •Activity3: 00:02:00 •Scientific Method: 00:07:00 •Gemba Walk: 00:06:00 •Heijunka: 00:05:00 •Visual Display: 00:07:00 •Activity 4: 00:02:00 •Kaizen: 00:06:00 •Lean Leadership Intro: 00:07:00 •The Mind of the Lean Leader: 00:04:00 •The Mind of the Lean Leader - Transitions: 00:07:00 •Lean Leadership1. External Challenge: 00:06:00 •Lean Leadership 2. Internal Challenge: 00:06:00 •Activity 5: 00:02:00 •Lead WSA: 00:02:00 •Be the Model: 00:03:00 •Coach Others: 00:07:00 •Motivation: 00:04:00 •Reinforce Your Strategy: 00:04:00 •Activity 6: 00:01:00 •Intrinsic Reinforcement: 00:08:00 •Paths to Lean: 00:05:00 •How You Change: 00:03:00 •Design Thinking: 00:08:00 •Design Process: 00:09:00 •Capability Analysis: 00:05:00 •Charter: 00:05:00 •Activity 7: 00:02:00 •Design Team: 00:06:00 •Discovery: 00:06:00 •Discover the Process: 00:07:00 •Dream: 00:07:00 •Design technical: 00:07:00 •Design Structure: 00:08:00 •Social Design: 00:06:00 •Activity 8: 00:03:00 •VON Case Study: 00:10:00 •WSA Summary: 00:04:00 •Activity 9: 00:02:00 •Why Teams: 00:06:00 •Types of Teams: 00:06:00 •Team Charter: 00:05:00 •Team Maturity: 00:05:00 •Team Roles and Responsibilities: 00:05:00 •Team Agenda: 00:05:00 •Activity 10: 00:02:00 •Facilitation 1: 00:06:00 •Facilitation 2: 00:04:00 •Team Scoreboard: 00:07:00 •Activity 11: 00:01:00 •Map Team's Work: 00:03:00 •Attitudes: 00:05:00 •Five Whys: 00:03:00 •PDSA 1: 00:04:00 •PDSA 2: 00:04:00 •PDCA example: 00:01:00 •Activity 12: 00:01:00 •A3: 00:06:00 •Standard Work: 00:05:00 •Leader Standard Work: 00:04:00 •Activity 13: 00:02:00 •Summary: 00:03:00 •Additional Study Materials: Diploma in Lean Leadership and Change Management: 00:00:00
Overview The field of nurse prescribing in the UK is growing fast. Nurses who can prescribe are needed more than ever. They help improve patient care by providing timely treatments. Our "Nursing & Prescribing" course gives you the skills to succeed in this important role. With this Nursing & Prescribing course, you can make a real difference in patient care. This Nursing & Prescribing course covers many topics. You will learn about legal and ethical issues in prescribing. You will also study medicine management and how to treat anxiety disorders in adults. Other modules include liver diseases, cardiac problems, and prescribing for children and older people. Completing this Nursing & Prescribing course can open many doors for your career. Nurse prescribers are in high demand. By gaining these skills, you will be ready to take on new challenges in healthcare. This is a great time to advance your career and improve patient outcomes with your prescribing knowledge. In this Nursing & Prescribing, you will: Sharpen your skills to help you advance your career. Acquire a comprehensive understanding of various related topics and tips from industry experts. Learn in-demand knowledge and skills in high demand among UK employers, which will help to kickstart your Nursing & Prescribing career. Enrolling in the Nursing & Prescribing can assist you in getting into your desired career faster than you ever imagined. So, without further ado, start now! Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Nursing & Prescribing course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Nursing & Prescribing course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Nursing & Prescribing course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Nursing & Prescribing is suitable for anyone aspiring to start a career in Nursing & Prescribing; even if you are new to this and have no prior knowledge on Nursing & Prescribing, this course is going to be very easy for you to understand. And if you are already working in the Nursing & Prescribing field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Nursing & Prescribing course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Nursing & Prescribing course has no prerequisite. You don't need any educational qualification or experience to enrol in the Nursing & Prescribing course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Nursing & Prescribing course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Module 1: Introduction to Nurse Prescribing Introduction to Nurse Prescribing 00:16:00 Module 2: Legal and Ethical Aspects of Prescribing Legal and Ethical Aspects of Prescribing 00:32:00 Module 3: Medicine Management Medicine Management 00:36:00 Module 4: Anxiety Disorders in Adults Anxiety Disorders in Adults 00:15:00 Module 5: Liver Diseases: Diagnosis & Prescribing Liver Diseases Diagnoses Prescribing 00:46:00 Module 6: Common Problems: Pharmacological Management Common Problems Pharmacological Management 01:06:00 Module 7: Anti-Microbial Prescribing Anti Microbial Prescribing 00:28:00 Module 8: Cardiac Problems and Prescribing Cardiac Problems and Prescribing 00:21:00 Module 9: Neurological Problems and Prescribing Neurological Problems and Prescribing 00:16:00 Module 10: Palliative Cares Palliative Care 00:09:00 Module 11: Prescribing in Pregnancy and Lactation Prescribing in Pregnancy and Lactation 00:31:00 Module 12: Prescribing for Older People Prescribing for Older People 00:12:00 Module 13: Prescribing Children's Prescribing for Children 00:17:00 Module 14: Common Medicines in Use Common Medicines in Use 00:19:00 Module 15: Challenges and Future of Nurse Prescribing Challenges and Future of Nurse Prescribing 00:14:00
Overview With an increasing number of pets in the UK, the demand for individuals equipped with essential pet first aid knowledge has skyrocketed. Whether it's a cherished family pet or an animal under proficient care, the capacity to respond quickly and effectively to emergencies can make all the difference. Pet First Aid course empowers you with the knowledge to navigate diverse first aid scenarios, ensuring the welfare and safety of these animals. Enrol this Pet First Aid course now, and step into a world where you can make a tangible difference in the lives of countless pets. In This Pet First Aid Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Advanced Pet First Aid skills to help you advance your career. Acquire a comprehensive understanding of various Advanced Pet First Aid topics and tips from industry experts. Learn in-demand Advanced Pet First Aid skills that are in high demand among UK employers, which will help you to kickstart your career. This Pet First Aid course covers everything you must know to stand against the tough competition in the Pet First Aid field. The future is truly yours to seize with this Pet First Aid. Enrol today and complete the course to achieve a Pet First Aid certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Pet First Aid course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Pet First Aid course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Pet First Aid course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Pet First Aid is suitable for anyone aspiring to start a career in Pet First Aid; even if you are new to this and have no prior knowledge on Pet First Aid, this course is going to be very easy for you to understand. And if you are already working in the Pet First Aid field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Pet First Aid course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Pet First Aid course has no prerequisite. You don't need any educational qualification or experience to enrol in the Pet First Aid course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Pet First Aid course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: Introduction Introduction 00:12:00 Emergency Muzzle 00:04:00 Section 02: Collapse & Unconsciousness Collapse & Unconsciousness 00:12:00 Section 03: Cardiopulmonary Resuscitation Cardiopulmonary Resuscitation 00:09:00 Administering CPR 00:12:00 Section 04: Shock Shock 00:11:00 Section 05: Bleeding Bleeding 00:15:00 Section 06: Bandaging Bandaging 00:12:00 Apply a Limb Bandage 00:10:00 Apply an Ear Bandage 00:05:00 Section 07: Fractures Fractures 00:09:00 Section 08: Seizures Seizures 00:05:00 Section 09: Choking & Drowning Choking & Drowning 00:07:00 Section 10: Heat Stroke & Hypothermia Heat Stroke & Hypothermia 00:05:00 Section 11: Burns & Scalds Burns & Scalds 00:06:00 Section 12: Poisoning Poisoning 00:10:00 Section 13: Bites & Stings Bites & Stings 00:06:00 Section 14: Common Emergencies Common Emergencies 00:17:00 Section 15: Managing a First Aid Scenario Managing a First Aid Scenario 00:05:00 Section 16: Pet First Aid Kit Pet First Aid Kit 00:10:00
Learning From Agile Transformation Journey In this talk, Evelyn will be sharing her experience and insights gained from her decade of experience supporting organizations to transform. Through Ericsson Global Transformation Support Centre, she grew internal coaching capabilities and helped organizations of different sizes to transform. She developed deep insights on agile transformation strategy, agile leadership and transformation tactics at different levels, through her hands-on coaching experience working with different technology, architecture, structure and culture.Some highlights of her talk include: agile transformation patterns, transformation strategy, internal organic transformation, importance of agile leadership and product ownership, and some other learnings that will surely lead to some concrete takeaway messages for you to advance you and your Agile transformation to the next level. This and other IIL Learning in Minutes presentations qualify for PDUs. Some titles, such as Agile-related topics may qualify for other continuing education credits such as SEUs, or CEUs. Each professional development activity yields one PDU for one hour spent engaged in the activity. Some limitations apply and can be found in the Ways to Earn PDUs section that discusses PDU activities and associated policies. Fractions of PDUs may also be reported. The smallest increment of a PDU that can be reported is 0.25. This means that if you spent 15 minutes participating in a qualifying PDU activity, you may report 0.25 PDU. If you spend 30 minutes in a qualifying PDU activity, you may report 0.50 PDU.