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Duration 5 Days 30 CPD hours This course is intended for The primary audience for this course is as follows: Cisco Unified Communications system channel partners and resellers who are responsible for deployment and application engineering for Cisco Unified Contact Center Express customers. System and technical support engineers. Day 1 and Day 2 support personnel. Customers deploying and maintaining Cisco Unified CCX Overview Upon completing this course, the learner will be able to meet these overall objectives: Review Cisco Unified CCX environment components Create prompt recording tools Create a helpdesk script Apply common sense principles for scripting and system management, such as: Prompt, document, and grammar management Using the default script Scripting for proper call termination and ending a script Abandon rates Exception handling Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Setup access and use an external database Define and use skills Script for conditional routing Script for basic callback scenarios Setup and use enterprise data and session management Script for queuing and scheduled callback scenarios Building on the knowledge base and scripting experience learned in the UCCXD class, the student will explore advanced techniques in scripting and overall Cisco Unified CCX functionality. During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods. Course Introduction Learner Prerequisite Skills and Knowledge Course Goal Course Objectives Course Flow General Administration Lab Diagram Please Introduce Yourself Lesson 1: Cisco Unified CCX Overview Components of the Cisco Unified CCX Environment Gateways Routers Cisco Unified Communications Manager Cisco Unified CCX Script Editor Cisco Finesse Cisco Unified Intelligence Center Cisco Unified CCX Agent External Servers Cisco Unified CCX System Cluster Components Engine Database Server Call Flow Terms The Call Flow The Debug Process Reactive Non-Reactive Lesson 2: Prompt Recording Utilities Prompt Recorder Emergency Message Recorder Lesson 3: Basic ACD Routing Review Script Steps used in a Simple ACD Routing Script Resource Group Routing Defining the Contact Service Queue Create a Simple ACD routing script Lesson 4: Common Scripting Concepts Prompt Management Using the Default Script Terminating a Call and Ending a Script Abandon Rates Exception Handling Script Interruptions Check Agent Availability before and after entering queue Using Java Methods for Holiday and Time of Day routing Lesson 5: Accessing an External Database Database architecture and supported databases Setting up the Database Subsystem Using Database script steps Lesson 6: Skills Based Routing Appling skills to agents Defining the Contact Service Queue Specifying the CSQ in the Script Lesson 7: Advanced ACD Routing Overflow Routing When to Overflow How to get the Data Needed for Making Decisions Describe Methods of Overflowing Lesson 8: Basic ACD Callback Options Setup the Email Subsystem Script for Email Notification Script for Leaving a Recorded Message Script for Callback when Queue Times have Decreased Lesson 9: Enterprise Data and Session Management Define Enterprise Data in Cisco Finesse Define a Call Variable Layout in Cisco Finesse Define ECC Variables in the script editor Set Enterprise Data in the script Define Session Management Setup Session Management Use Session Management to Pass Variable Information Between Scripts Lesson 10: Advanced ACD Callback Options Leave Queued Message with an Option for Callback Scheduled Callback

Duration 45.625 Days 273.75 CPD hours Overview Live, instructor-led virtual classes: Benefit from an interactive classroom with added flexibility and convenience. Access to Red Hat certified instructors: Virtual classes are taught by the same experienced subject matter experts who lead classroom trainings. Flexible scheduling options: Various class topics and time options facilitate incorporating learning and preferences into busy schedules. Focused training sessions: Participants can narrow their learning to more specific topic areas. Choice of learning modality: A combination of self-paced materials and expert-taught classes maximizes learning. Train without traveling: Learn when, where, and how it is best for you Red Hat© Learning Subscription Premium provides a customizable learning experience with self-paced and live training options. Users can tailor their learning with recorded video classes, e-books, online content, and live virtual classes. A subscription provides access to content across the entire Red Hat product portfolio, content that is continuously updated by Red Hat experts. Live, instructor-led classes create an engaging, immersive learning experience. These interactive sessions compliment the on-demand, self-paced learning materials available with a Red Hat Learning Subscription for highly effective, flexible training for everyone from beginners to experienced professionals.This subscription provides an array of additional features to complement the learning experience. Cloud-based labs give the opportunity for hands-on practice in actual Red Hat environments. Expert extras are short, on-demand videos where Red Hat practitioners demonstrate innovative technologies in practical scenarios. Skills paths and pre-assessments are available for course selection guidance. Red Hat Learning Subscription Premium also includes certification exams. Red Hat?s exams are industry-recognized and performance-based. These exams validate that holders have the skills needed to undertake even the most ambitious technology projects. Reporting capabilities to track progress toward training and certification goals. 24x7 self-paced access to Red Hat online training and video classroom courses Content is created by Red Hat experts who build and use Red Hat technology and is directly related to Red Hat certification exams. Early access Be the first to explore in-development technology before it is officially released by accessing courses and labs in development. Cloud-based labs Get hands-on practice in authentic Red Hat environments, delivered 24x7 on six continents. Skills paths Map your learning and certification goals to one of the skills paths inside the platform to develop a strong foundation for a specific skill set. Certification exams and retakes Validate your skills through performance-based exams remotely or at a testing station. Exams can be taken when and where it's most convenient. Expert extras Red Hat field practitioners present short demo videos to supplement courses by showing innovative technologies and practices based on actual use cases. Expert chat Get direct answers and guidance from curriculum experts via a 30-minute chat session per day. Machine translations provide chat dialogue in local languages. E-book Downloads Download course e-books to continue learning offline. Reporting An individual?s dashboard provides a summary of training progress, courses and labs taken, and exam status. Management reports provide insights so a team?s engagement and progress can be measured. Globally available,translated content Access Red Hat?s most popular courses in as many as 11 languages: English, International Spanish, Brazilian Portuguese, French, Italian, German, Simplified Chinese, Korean, Japanese, Hindi, and Czech. Additional course details: Nexus Humans Red Hat Learning Subscription Premium training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Red Hat Learning Subscription Premium course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for Incoming attendees are required to have current, hands-on experience in developing basic web applications. Student should have some experience with HTML and CSS and be well versed in JavaScript. Experience with coding for the server side would be helpful. Overview This skills-focused course is approximately 50% hands-on. Our engaging instructors and mentors are highly experienced practitioners who bring years of current 'on-the-job' experience into every classroom. Working in a hands-on learning environment, guided by our expert team, attendees will learn to: Learn server-side JavaScript coding through Node.js Explore the latest JavaScript features, and ECMAScript modules Walk through different stages of developing robust applications using Node.js Install and use Node.js for development Use the Express application framework Work with REST service development using the Restify framework Use data storage engines such as MySQL, SQLITE3, and MongoDB Node.js is a server-side JavaScript platform using an event-driven, non-blocking I/O model allowing users to build fast and scalable data-intensive applications running in real time.This fast-paced hands-on course provides the core skills required to develop web applications with Node.js. You will progress from a rudimentary knowledge of JavaScript and server-side development to being able to create, maintain and test your own Node.js applications. You will explore the importance of transitioning to functions that return Promise objects, and the difference between fs, fs/promises and fs-extra, as well as how to use the HTTP Server and Client objects, and data storage with both SQL and MongoDB databases. Overview of Node.js The capabilities of Node.js Why should you use Node.js? The Node.js event-driven architecture Embracing advances in the JavaScript language Developing microservices or maxiservices with Node.js Setting Up Node.js System requirements Installing Node.js using package managers Installing from the source on POSIX-like systems Installing multiple Node.js instances with nvm Requirements for installing native code modules Choosing Node.js versions to use and the version policy Choosing editors and debuggers for Node.js Running and testing commands Advancing Node.js with ECMAScript 2015, 2016, 2017, and beyond Using Babel to use experimental JavaScript features Exploring Node.js Modules Defining a Node.js module Finding and loading modules using require and import Using npm ? the Node.js package management system The Yarn package management system HTTP Servers and Clients Sending and receiving events with EventEmitter Understanding HTTP server applications HTTP Sniffer ? listening to the HTTP conversation Web application frameworks Getting started with Express Creating an Express application to compute Fibonacci numbers Making HTTPClient requests Calling a REST backend service from an Express application Your First Express Application Exploring Promises and async functions in Express router functions Architecting an Express application in the MVC paradigm Creating the Notes application Theming your Express application Scaling up ? running multiple Notes instances Implementing the Mobile-First Paradigm Understanding the problem ? the Notes app isn't mobile friendly Learning the mobile-first paradigm theory Using Twitter Bootstrap on the Notes application Flexbox and CSS Grids Mobile-first design for the Notes application Using third-party custom Bootstrap themes Data Storage and Retrieval Remembering that data storage requires asynchronous code Logging and capturing uncaught errors Storing notes in a filesystem Storing notes with the LevelDB datastore Storing notes in SQL with SQLite3 Storing notes the ORM way with Sequelize Storing notes in MongoDB Additional course details: Nexus Humans Introduction to Node.js (TT4153) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Node.js (TT4153) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4 Days 24 CPD hours This course is intended for The primary audience for this course is as follows: Phone Network Administrators Phone Network Engineers Data System Administrators Entry-level Network Engineers Channel Partners/Resellers, Customers, Employees Overview Describe the Cisco Unified Communications Manager network, service, and features Understand the importance of and configuration of redundancy and high availability in the enterprise network Describe user configuration and the user web interface Explain basic phone options and the use of BAT Explain the route plan and on-net/off-net calling Describe the various media resources, including conferencing and MOH Describe the basic phone features and use of hunt groups Administering Cisco Unified Communications Manager (ACUCM) v12.0 is a 3-day training program that provides system administrators and networking professionals with an understanding of the Cisco Unified Communications Manager System. The Cisco IT training course teaches the concepts of IP telephony based in system administration, including its function, features, and configuration. This is an entry-level IP telephony course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of system concepts: clustering, creation of phones and users, route plans, digit manipulation, media resources, and phone features, which are all important to supporting IP telephony in the enterprise network. The course focuses on Cisco Unified Communications Manager version v12.x.The course is geared to individuals that will be using and managing the system and performing administration for Level 1 and Level 2 support. Level 1 support is geared toward supporting phone users and making moves, adds, and changes to the desktop phone environment. Level 2 support is oriented to supporting changes in the organization, such as opening new office locations or relocating departments. The Cisco training course does not cover issues of initial deployment, new cluster deployment or international deployments. Also, the course does not cover issues with the underlying network that involves routers, switches, or Cisco IOS software configuration. Exploring IP Telephone Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications Cisco Unified Communications Manager Clusters Clustering Options Platform Requirements Describing Deployment Models Single-Site Deployment Centralized Call-Processing Deployment Distributed Call-Processing Deployment Distributed Single-Cluster Call-Processing Deployment Hybrid Call-Processing Deployment New Advanced Multicluster Options Understanding Advanced Multisite Features Need for CAC Deploying AAR Survivable Remote Site Telephony SRST Failover Logging in to Cisco Unified Communications Manager Logging In to Cisco Unified CM Administration and Cisco Unified Serviceability Logging In to Cisco Unified Operating System Administration and the DRS Navigation Menu Command-Line Interface Examining Basic Server Configuration Server Configuration?Eliminating DNS Reliance Configuring Enterprise Parameters Describing Multilevel Administration Configuring Multilevel Administration Creating End Users Creating Roles Creating User Groups Assigning Users to User Groups Configuring DRS Backup and Restore Procedures DRS Backup Procedures DRS Restore Procedures Understanding User Configuration Understanding User Management Configuring Users Using the User Web Pages Understanding the User Web Pages Using the User Web Pages Configuring System Parameter Cisco Unified CM Configuration Cisco Unified Communications Manager Group Configuration Phone NTP Configuration Date/Time Group Codecs and Regions Location Configuration Device Pool Configuration DHCP Service Configuration Device Defaults Configuration Clusterwide Parameters Licensing Supporting Cisco Unified IP Phones Cisco Unified IP Phones Overview Specialized Cisco Unified IP 7900 Series Phones Phone Button Templates Softkey Templates Exploring Phone Registration and IP Phone Communications Cisco Unified IP Phone Registration Cisco Unified IP Phone Configuration Utilizing the Bulk Administration Tool (BAT) Overview of Cisco Unified Communications Manager BAT Cisco Unified Communications Manager TAPS Implementing Dial Plan Connectivity Organizational Dial Plan Trunks Gateways Creating Route Plans Dial Plan Overview Route Pattern Overview Digit Collection Call Routing Configuring Transition Patterns and Route Filters Translation Patterns The 9.@ Pattern Route Filters Implementing Digit Manipulation Discard Digits Instruction Transformation Masks Route Plan Report Defining Class of Control Overview of Class of Control Partitions CSS Configuration PLAR Application Using Class of Control Features Call Restriction Time of Day Routing Traditional vs. Line/Device Approach Defining Media Resources Overview of Media Resources Conference Bridge Media Termination Points Transcoder Music on Hold Annunciator Exploring Media Resource Management MRG Management Configuring MRGs Configuring MRGLs Describing Basic Features Call Park Call Pickup Cisco Call Back Shared Lines with Barge and Privacy Exploring Hunt Groups Hunt Group Overview Line Group Configuration Hunt List Configuration Hunt Pilot Configuration Final Forwarding Describing Phone Services Cisco IP Phone Services Cisco Phone Services Configuration

Duration 3 Days 18 CPD hours This course is intended for This course is appropriate for advanced users, system administrators and web site administrators who want to use Python to support their server installations, as well as anyone else who wants to automate or simplify common tasks with the use of Python scripts. Students can apply the course skills to use Python in basic web development projects or automate or simplify common tasks with the use of Python scripts. Overview This skills-focused course is about 50% hands-on lab to lecture ratio, combining expert lecture, real-world demonstrations and group discussions with machine-based practical labs and exercises. Working in a hands-on learning environment led by our expert instructor, you'll learn how to: Create working Python scripts following best practices Use python data types appropriately Read and write files with both text and binary data Search and replace text with regular expressions Work with with the standard library and its work-saving modules Create 'real-world', professional Python applications Know when to use collections such as lists, dictionaries, and sets Work with Pythonic features such as comprehensions and iterators Write robust code using exception handling Introduction to Python Programming Basics is a hands-on Python programming course that teaches you the key skills you?ll need to get started with programming in Python to a solid foundational level. The start of the course will lead you through writing and running basic Python scripts, and then guide you through how to use more advanced features such as file operations, regular expressions, working with binary data, and using the extensive functionality of Python modules. Extra emphasis is placed on features unique to Python, such as tuples, array slices, and output formatting. This course provides you with an excellent kick start for users new to Python and scripting, enabling you to quickly use basic Python skills on the job in a variety of ways. You?ll be able use Python in basic web development projects, or use it to automate or simplify common tasks with the use of Python scripts. The course also serves as a solid primer course / foundation for continued Python study in support for next level web development with Python, using Python in DevOps, Python for data science / machine learning or Python for systems admin or networking support. Python Quick View What is Python? Python timeline Advantages/disadvantages Installing Python Getting help The Python Environment Starting Python Using the interpreter Running a Python script Editors and IDEs Getting Started with Python Using variables Builtin functions String data Numberic data Converting types Console input/output Command line parameters Flow Control About flow control The if statement Relational and Boolean operators while loops Exiting from loops Array Types About array types Lists and list methods Tuples Indexing and slicing Iterating through a sequence Sequence functions, keywords, and operators List comprehensions and generators Working with Files File overview Opening a text file Reading a text file Writing to a text file Dictionaries and Sets About dictionaries Creating dictionaries Iterating through a dictionary About sets Creating sets Working with sets Functions Defining functions Returning values Parameters and arguments Variable scope Sorting The sorted() function Custom sort keys Lambda functions Sorting in reverse Using min() and max() Errors and Exception Handling Exceptions Using try/catch/else/finally Handling multiple exceptions Ignoring exceptions Modules and Packages Creating Modules The import statement Module search path Using packages Function and module aliases Getting Started with Object Oriented Programming and Classes About object-oriented programming Defining classes Constructors Understanding self Properties Instance Methods and data Class methods and data Inheritance Additional course details: Nexus Humans Introduction to Python Programming Basics (TTPS4800) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Introduction to Python Programming Basics (TTPS4800) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. Students should be experienced professionals with solid knowledge of servers, storage, networking and virtualization. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks. The Veeam© Availability Suite? v11: Configuration and Management training course is a three-day, technical deep dive focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v11 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE? Configuration backup Locate, migrate or restore backup configuration Additional course details: Nexus Humans Veeam Availability Suite v11: Configuration and Management (VASv11CM) training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Veeam Availability Suite v11: Configuration and Management (VASv11CM) course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v11 environment. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to your environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Configure Veeam Availability Suite to ensure data is protected effectively. Adapt with an organization's evolving technical and business data protection needs. Ensure recovery is possible, effective, efficient, secure and compliant with business requirements. Provide visibility of the business data assets, reports and dashboards to monitor performance and risks The Veeam© Availability Suite? v11: Configuration and Management training course is a three-day, technical deep dive focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v11 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. This course is based on Veeam Availability Suite v11. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios and deployment types Building backup capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including Agents and NAS Backup jobs. Explore different tools and methods to maximize environment performance Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Building replication capabilities Identify and describe the options available for replication and impacts of using them Create and modify replication jobs, outline considerations to ensure success Introduce the new Continuous Data Protection (CDP) policy Secondary backups Simple vs. advanced backup copy jobs, how to create and modify them using best practices to ensure efficient recovery Discuss using tapes for backups Advanced repository capabilities Ensure repository scalability using a capability such as SOBR on-premises and off-site including integration with cloud storage Ensure compatibility with existing deduplication appliances Introduce the new hardened repository Protecting data in the cloud Review how Veeam can protect the data of a cloud native application Review how Veeam Cloud Connect enables you to take advantage of cloud services built on Veeam Review how Veeam can be used to protect your Office 365 data Restoring from backup Ensure you have the confidence to use the correct restore tool at the right time for restoring VMs, bare metal and individual content such as files and folders Utilize Secure Restore to prevent the restoration of malware Describe how to use Staged Restore to comply with things like General Data Protection Regulation (GDPR) before releasing restores to production Identify, describe and utilize the different explores and instant recovery tools and features Recovery from replica Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica to meet a variety of real-world recovery needs Testing backup and replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure and setup virtual sandbox environments based on backup, replicas and storage snapshots Veeam Backup Enterprise Manager and Veeam ONE Introduce the concept of monitoring your virtual, physical and cloud environments with Veeam Backup Enterprise Manager and Veeam ONE Configuration backup Locate, migrate or restore backup configuration Additional course details: Nexus Humans VASCM-11 Veeam Availability Suite v11: Configuration and Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VASCM-11 Veeam Availability Suite v11: Configuration and Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 4.875 Days 29.25 CPD hours This course is intended for VMware vSphere: Install, Configure, Manage features intensive hands-on training that focuses on installing, configuring, and managing VMware vSphere. This course prepares you to administer a vSphere infrastructure for an organization of any size and forms the foundation for most otherVMware technologies in the software-defined data center. Overview Describe the software-defined data center (SDDC) Explain the vSphere components and their function in the infrastructure Describe the benefits and capabilities of VMware Skyline Install and configure ESXi hosts Deploy and configure VMware vCenter Server Appliance™ Use VMware vSphere Client™ to manage the vCenter Server inventory and the vCenter Server configuration Manage, monitor, back up, and protect vCenter Server Appliance Create virtual networks with vSphere standard switches Describe the storage technologies supported by vSphere Configure virtual storage using iSCSI and NFS storage Create and manage VMware vSphere VMFS datastores Use the vSphere Client to create virtual machines, templates, clones, and snapshots Create a content library and deploy virtual machines from templates in the library Manage virtual machine resource use Migrate virtual machines with VMware vSphere vMotion and VMware vSphere Storage vMotion Create and manage a vSphere cluster that is enabled with VMware vSphere High Availability and VMware vSphere Distributed Resource Scheduler ™ Discuss solutions for managing the vSphere life cycle Use VMware vSphere Lifecycle Manager™ to perform upgrades to ESXi hosts and virtual machines This is an official VMware IT Academy course with official courseware and labs. Course introduction Introductions and course logistics Course objectives Introduction to vSphere and the Software-Defined Data Center Explain basic virtualization concepts Describe how vSphere fits into the software-defined data center and the cloud infrastructure Explain how vSphere interacts with CPUs, memory, networks, and storage Recognize the user interfaces for accessing the vCenter Server system and ESXi hosts Describe the ESXi host architecture Navigate the Direct Console User Interface (DCUI) to configure an ESXi host Recognize ESXi host user account best practices Install an ESXi host Use VMware Host Client? to configure ESXi host settings Describe how to proactively manage your vSphere environment using VMware Skyline Virtual Machines Create and provision a virtual machine Explain the importance of VMware Tools? Install VMware Tools Identify the files that make up a VM Recognize the components of a VM Recognize virtual devices supported by a VM Describe the benefits and use cases for containers Identify the parts of a container system vCenter Server Describe the vCenter Server architecture Discuss how ESXi hosts communicate with vCenter Server Deploy and configure vCenter Server Appliance Use vSphere Client to manage the vCenter Server inventory Add data center, organizational objects, and hosts to vCenter Server Use roles and permissions to enable users to access objects in the vCenter Server inventory Back up vCenter Server Appliance Monitor vCenter Server tasks, events, and appliance health Use VMware vCenter Server© High Availability to protect a vCenter Server Appliance Configuring and Managing Virtual Networks Create and manage standard switches Describe the virtual switch connection types Configure virtual switch security, traffic-shaping, and load-balancing policies Compare vSphere distributed switches and standard switches Configuring and Managing Virtual Storage Identify storage protocols and storage device types Discuss ESXi hosts using iSCSI, NFS, and Fibre Channel storage Create and manage VMFS and NFS datastores Explain how multipathing works with iSCSI, NFS, and Fibre Channel storage Recognize the components of a VMware vSAN? configuration Virtual Machine Management Use templates and cloning to deploy new virtual machines Modify and manage virtual machines Create a content library and deploy virtual machines from templates in the library Use customization specification files to customize a new virtual machine Perform vSphere vMotion and vSphere Storage vMotion migrations Describe the Enhanced vMotion Compatibility feature Create and manage virtual machine snapshots Examine the features and functions of VMware vSphere© Replication? Describe the benefits of VMware vSphere© Storage APIs ? Data Protection Resource Management and Monitoring Discuss CPU and memory concepts in a virtualized environment Describe what overcommitment of a resource means Describe methods for optimizing CPU and memory usage Use various tools to monitor resource use Create and use alarms to report certain conditions or events vSphere Clusters Describe the functions of a vSphere DRS cluster Create a vSphere DRS cluster Monitor a vSphere cluster configuration Describe options for making a vSphere environment highly available Explain the vSphere HA architecture Configure and manage a vSphere HA cluster Examine the features and functions of VMware vSphere© Fault Tolerance Describe the function of the vSphere© Cluster Service vSphere Lifecycle Management Recognize the importance of vCenter Server Update Planner Describe how VMware vSphere© Lifecycle Manager? works Describe how to update ESXi hosts using baselines Validate ESXi host compliance using a cluster image Describe how to upgrade VMware Tools and VM hardware Describe VMware vSphere© Lifecycle Manager? and VMware vSAN? integration

Duration 3 Days 18 CPD hours This course is intended for Storage and virtual infrastructure administrators who are responsible for production support and administration of VMware vSAN 7. Overview By the end of the course, you should be able to meet the following objectives: Define the tasks involved in vSAN node management Updating and upgrading vSAN using VMware vSphere Lifecycle Manager™ Explain vSAN resilience and data availability features Reconfigure vSAN storage policies and observe the cluster-wide impact Perform vSAN cluster scale-out and scale-up operations Describe common vSAN cluster maintenance operations Control vSAN resync operations Configure vSAN storage efficiency and reclamation features Use VMware Skyline™ Health to monitor cluster health, performance, and storage capacity Describe vSAN security operations Configure vSAN Direct for cloud native applications Configure remote vSAN datastore and vSAN native file services Manage two-node cluster and stretched cluster advance operations In this three-day course, you learn about managing and operating VMware vSAN? 7. This course focuses on building the required skills for common Day-2 vSAN administrator tasks such as, vSAN node management, cluster maintenance, security operations and advanced vSAN cluster operations. You also gain practical experience through the completion of instructor-led activities and hands-on lab exercises. Course Introduction Introductions and course logistics Course objectives vSAN Node Management Recognize the importance of hardware compatibility Ensure the compatibility of driver and firmware versioning Use tools to automate driver validation and installation Apply host hardware settings for optimum performance Use vSphere Lifecycle Manager to perform upgrades vSAN Resilience and Data Availability Operations Describe vSAN storage policies Recognize the impact of a vSAN storage policy change Describe and configure the Object Repair Timer advanced option Plan disk replacement in a vSAN cluster Plan maintenance tasks to avoid vSAN object failures Recognize the importance of managing snapshot utilization in a vSAN cluster Configure the vSAN fault domains vSAN Cluster Maintenance Perform typical vSAN maintenance operations Describe vSAN maintenance modes and data evacuation options Assess the impact on cluster objects of entering maintenance mode Determine the specific data actions required after exiting maintenance mode Define the steps to shut down and reboot hosts and vSAN clusters Use best practices for boot devices Replace vSAN nodes vSAN Storage Space Efficiency Discuss deduplication and compression techniques Understand deduplication and compression overhead Discuss compression only mode Configure erasure coding Configure swap object thin provisioning Discuss reclaiming storage space with SCSI UNMAP Configure TRIM/UNMAP vSAN Cluster Performance Monitoring Describe how the Customer Experience Improvement Program (CEIP) enables VMware to improve products and services Use vSphere Skyline Health for monitoring vSAN cluster health Manage alerts, alarms, and notifications related to vSAN in VMware vSphere© Client? Create and configure custom alarms to trigger vSAN health issues Use IO Insight metrics for monitoring vSAN performance Analyse vsantop performance metrics Use a vSAN proactive test to detect and diagnose cluster issues vSAN Security Operations Identify differences between VM encryption and vSAN encryption Perform ongoing operations to maintain data security Describe the workflow of data-in transit encryption Identify the steps involved in replacing Key Management Server (KMS) vSAN Direct Discuss the use cases for vSAN Direct Understand the overall architecture of vSAN Direct Describe the workflow of vSAN Direct datastore creation Explore how vSAN Direct works with storage policy tagging Remote vSAN Discuss the use cases for remote vSAN Understand the high-level architecture Describe remote datastore operations Discuss the network requirement Interoperability between remote vSAN and VMware vSphere© High Availability vSAN Native File Service Discuss the use cases for vSAN file service Understand the high-level architecture of vSAN file service Discuss the authentication model Configure file shares Monitor file share health and capacity utilization Manage Advanced vSAN Cluster Operations Describe the architecture for stretched clusters and two-node clusters Understand the importance of witness node Describe how stretched cluster storage policies affect vSAN objects Create and apply a vSAN stretched cluster policy to meet specific needs Discuss stretched cluster failure scenarios and responses Additional course details:Notes Delivery by TDSynex, Exit Certified and New Horizons an VMware Authorised Training Centre (VATC) Nexus Humans VMware vSAN: Management and Operations [V7] training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VMware vSAN: Management and Operations [V7] course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 3 Days 18 CPD hours This course is intended for This course is suitable for anyone responsible for configuring, managing or supporting a Veeam Availability Suite v10 environment. Overview After completing this course, attendees should be able to: Describe Veeam Availability Suite components usage scenarios and relevance to their own environment. Effectively manage data availability in on-site, off-site, cloud and hybrid environments. Ensure both Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs) are met. Install and configure Veeam Availability Suite into their environment, ensuring data is protected effectively. Adapt with an organization's evolving technical, business and regulatory needs. Ensure recovery is possible, effective, efficient, secure and compliant with business and legal requirements. Provide visibility of the business data assets, and produce effective reports and dashboards to monitor performance and risks. Conduct basic troubleshooting and analysis of their Veeam Availability Suite environment. This three-day, technical deep dive Veeam© Availability Suite? v10: Configuration and Management training course is focused on teaching IT professionals the skills to configure, manage and support a Veeam Availability Suite v10 solution. With extensive hands-on-labs, the class enables administrators and engineers to effectively manage data in an ever-changing technical and business environment, bringing tangible benefit to businesses in the digital world. Introduction Describe RTOs and RPOs, what they mean for your business, how to manage and monitor performance against them The 3-2-1 Rule and its importance in formulating a successful backup strategy Identify key Veeam Availability Suite components and describe their usage scenarios Building Backup Capabilities Backup methods, the appropriate use cases and impact on underlying file systems Create, modify, optimize and delete backup jobs, including NAS Backup jobs. Explore different tools and methods, such as BitLooker? and Deduplication, to maximize environment performance Global Settings and their usage to prevent production performance bottlenecks, encrypt network traffic data and control network jurisdiction Restoring from Backup Identify and describe the different restore tools and their features. Ensure you have the confidence to use the correct restore tool at the right time Using Secure Restore to prevent the restoration of malware Disaster recovery from backup, respond accordingly to a variety of real-world recovery scenarios Backup Copy Jobs Simple vs Advanced Backup Copy Jobs, how to create and modify them using best practices to ensure efficient recovery Utilizing tape jobs, how to create and modify Replication Identify and describe the options available for replication, the use cases and impacts of using Create, modify and delete replication jobs, outline considerations to ensure success Failover Identify and describe in detail, failover features and the appropriate usage Develop, prepare and test failover plans to ensure recovery Disaster recovery from replica, respond accordingly to a variety of real-world recovery scenarios Advanced Repository Capabilities Ensure efficiency by being able to select appropriate transport modes while being aware of the impact of various backup functions on the infrastructure Ensure scalability by integrating off-site S3 storage Ensure compatibility with existing deduplication appliances Testing Backup and Replication Testing backups and replicas to ensure you can recover, what you need, when you need to Configure Veeam DataLabs? and setup sandbox environments based on backup, replicas and storage snapshots Using Veeam DataLabs Staged Restore to manage and comply with General Data Protection Regulation (GDPR) legislation before releasing restores to production Veeam Backup Enterprise Manager Manage multiple Veeam Backup & Replication? installations from a single web console, maintaining a view of your entire virtual environment, ensuring data protection of ROBO and Enterprise environments. Create user and group roles, delegate workloads whilst maintaining data control Enable encryption password loss protection, helping to restore encrypted data in case of lost or forgotten encryption passwords Veeam ONE Monitor your Virtual, Physical and Cloud environments with Veeam ONE? and assess the different views available Configure Veeam ONE for your specific technical and business requirements, describe the alarm options available and how to customize their usage Set up, use and customize Veeam ONE Reporter, creating the reports and dashboards you require technically and for the business Support Locate, migrate or restore backup configuration Identify and locate appropriate support resources Troubleshooting methodology to identify, isolate and remediate support issues Additional course details: Nexus Humans VEEAM-VMCE Availability Suite v10.0: Configuration and Management training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the VEEAM-VMCE Availability Suite v10.0: Configuration and Management course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.