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2150 Courses delivered Online

PAT - Portable Appliance Testing

4.7(26)

By Academy for Health and Fitness

our electrical safety requirements as a landlord, electrician, or maintenance worker. Even if you want to be your own boss and start a PAT business or simply want to learn a new skill, PAT may be the ideal expertise to build. The Portable Appliance Testing (PAT) course will help you achieve your goal since it includes an expertly designed learning curriculum and lessons filled with almost everything you need to know. You will learn how to reduce and control the hazards associated with Portable Appliance Testing (PAT), including choosing and inspecting the correct equipment, pre-use inspections, safely using and storing equipment, fire safety, and reacting to emergency procedures. This course will cover everything from the basics to the advanced theoretical knowledge needed to excel in the relevant field. Portable Appliance Testing (PAT) is not a legal mandate or obligation in and of itself. However, current UK regulation requires firms to keep electrical equipment in good working order. They are also legally obligated to safeguard the safety of their employees and the general public. As a result, the demand for PAT expertise has grown in the job sectors. If you want to develop these demanding skills, join us now. Hope to see you inside! Learning Outcomes You will be able to do the following after finishing the Portable Appliance Testing (PAT) course: Learn the basics of Portable Appliance Testing (PAT). Learn about the applicable PAT legislative provisions. Learn the skills and talents required for risk assessment. Discover how to do a first visual assessment. Familiarise yourself with the instruments used for testing. Discover the basics of electrical installation testing. Discover the safeguards performed during electrical testing. Learn the ins and outs of reporting and record-keeping. Experts created the course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the course: Module 01: Introduction to Portable Appliance Testing This module covers the following topics: What is a Portable Electrical Appliance? What are the risks? Understanding shock risk A little about risk assessment In-service Inspection and Testing Procedures Updated CE and UKCA Marking Regulations Setting Up for Appliance Testing Module 02: Relevant Statutory Provisions for Portable Appliance Testing This module covers the following topics: Legislation Who is responsible for Portable Appliance Testing? The long-term safety of appliances The Health and Safety at Work Act 1974 (HSWA) The Management of the Health and Safety at Work Act Regulations 1999 The Provision and Use of Work Equipment Regulations 1998 The Electricity at Work Regulations 1989 (EWR) Legal measures Module 03: Risk Assessment This module covers the following topics: What you need to know about risk assessments What is a risk assessment? Factors to consider during a risk assessment Performing a risk assessment Who should perform a risk assessment? Operatives' obligations during risk assessments Risk Assessment during Portable Appliance Testing The Code of Practice for In-Service Inspection and Testing of Electrical Equipment Issues when planning Portable Appliance Testings Module 04: Reducing and Controlling Risks This module covers the following topics: Reducing risks: fire safety What must you do to ensure fire safety? Performing the fire safety risk assessment Itemised process of fire safety risk assessment Emergency procedures What Should Be Included in Your Emergency Procedures? Module 05: Electrical Units and Appliance Classification This module covers the following topics: Electrical Units Appliance Classification Module 06: Initial Visual Examination This module covers the following topics: The Choice and Different Kinds of Equipment Inspecting Equipment General Things to Look for During a Visual Inspection Inspecting the Equipment Formal Visual Inspection Module 07: Instruments for Testing and Equipment Inspection This module covers the following topics: Testing Instruments Frequency of In-service Inspection and Testing Module 08: Electrical Installation Testing This module covers the following topics: The Protective Conductor Continuity Test The Insulation Resistance Test Protective Conductor and Touch Current Measurements Ring Final Circuit Test Polarity Test Earth Electrode Testing Prospective Fault Current Test Functional Checks Substitute Leakage Test Load Test Flash Testing Module 09: Safety Precautions in Electrical Testing This module covers the following topics: Correct Selection of Protective Devices Test Equipment Electric Shock Testing Transformers Testing a 3 Phase Induction device Module 10: Reporting and Record-keeping This module covers the following topics: The Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR) Documentation Labelling Damaged or Faulty Equipment User Responsibility Summary Assessment Process Once you have completed all the modules in the course, you can assess your skills and knowledge with an optional assignment. Our expert trainers will assess your assignment and give you feedback afterwards. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Is This Course Right for You? Anyone interested in learning more about this subject should take this course. This will help you grasp the basic concepts as well as develop a thorough understanding of the subject. All are welcome to take this course. There are no prerequisites for enrolment, and you can access the course materials from any location in the world. Requirements The programme does not require any prior knowledge; everyone may participate! This course is open to anyone who is interested in learning from anywhere in the world. Every student must be over the age of 16 and have a passion for learning and literacy. This 100% online course can be accessed from any internet-connected device, such as a computer, tablet, or smartphone. This course allows you to study at your own speed and grow a quality skillset. Career path The Portable Appliance Testing (PAT) course is essential information to have and would be beneficial in a variety of career fields, including: Electricians Maintenance Staff Facility Management Staff The average annual salary for these occupations in the United Kingdom is £34,774. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

PAT - Portable Appliance Testing
Delivered Online On Demand4 hours
£12

Safeguarding, Child Protection and Legislations Diploma

4.5(3)

By Studyhub UK

Overview Learn the principles of safeguarding against extremism and understand the importance of maintaining British values, with the Safeguarding, Child Protection and Legislations Diploma course. The Safeguarding, Child Protection and Legislations Diploma course has been designed by experts in the industry to provide students with the best learning experience. You will gain valuable insight into your responsibilities regarding safeguarding British values, gaining the skills to promote safety and security with the people around you. Know how to recognise extremism and develop your awareness of terrorism to fight against radical behaviour, with the Safeguarding, Child Protection and Legislations Diploma course! Why buy this Safeguarding, Child Protection and Legislations Diploma? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Safeguarding, Child Protection and Legislations Diploma you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Safeguarding, Child Protection and Legislations Diploma does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Safeguarding, Child Protection and Legislations Diploma was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Safeguarding, Child Protection and Legislations Diploma is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Safeguarding Children Module 01: Introduction to Safeguarding 00:21:00 Module 02: Laws and Guidance 00:43:00 Module 03: Child Abuse 00:49:00 Module 04: Child Sexual Exploitation 00:38:00 Module 05: Responding to Disclosure and Reporting 00:25:00 Module 06: Risks and Risk Assessment 00:16:00 Module 07: Things to Do after Referral 00:24:00 Module 08: Record Keeping 00:18:00 Safeguarding Vulnerable Adults Module 01: An Introduction to Safeguarding of Vulnerable Adults 00:15:00 Module 02: Safeguarding Legislations 00:25:00 Module 03: Understanding Abuse and Neglect 00:25:00 Module 04: Safeguarding Vulnerable AdultsPolicy, Roles and Responsibilities 00:30:00 Module 05: Understanding the Importance of Communication in Care 00:20:00 Module 06: Sharing Information and Responding To a Disclosure 00:20:00 Module 07: Reporting Your Concern 00:17:00 Mock Exam Mock Exam - Safeguarding, Child Protection and Legislations Diploma 00:20:00 Final Exam Final Exam - Safeguarding, Child Protection and Legislations Diploma 00:20:00

Safeguarding, Child Protection and Legislations Diploma
Delivered Online On Demand7 hours 6 minutes
£10.99

Credit Analyst

4.5(3)

By Studyhub UK

Overview Learn about Credit Analyst from industry experts and boost your professional skill. This Credit Analyst course will enhance your skill and make you ready for the job market. You'll get expert opinions about the best practices and problems of Credit Analyst. You'll also gain the skills of Credit Analyst to excel in your job and tips to master professional skills in no time.  You'll be connected with the community of Credit Analyst professionals and gain first-hand experience of Credit Analyst problem-solving. The Credit Analyst  is self-paced. You can complete your course and attend the examination in your suitable schedule. After completing the Credit Analyst, you'll be provided with a CPD accredited certificate which will boost your CV and help you get your dream job.  This Credit Analyst will provide you with the latest information and updates of Credit Analyst. It will keep you one step ahead of others and increase your chances of growth. Why buy this Credit Analyst? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Credit Analyst there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Credit Analyst does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Credit Analyst was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Credit Analyst is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Financial Analysis Introduction to Financial Analysis 00:18:00 Module 02: The Balance Sheet The Balance Sheet 00:29:00 Module 03: The Income Statement The Income Statement 00:25:00 Module 04: The Cash Flow Statement The Cash Flow Statement 00:25:00 Module 05: Financial Reporting Financial Reporting 00:26:00 Module 06: Analysing Profitability Analysing Profitability 00:22:00 Module 07: The Applications and Limitations of EBITDA The Applications and Limitations of EBITDA 00:27:00 Module 08: Credit Analysis Credit Analysis 00:32:00 Module 09: Equity Analysis Equity Analysis 00:17:00 Module 10: Ratio Analysis Ratio Analysis 00:28:00 Assignment Assignment - Credit Analyst 00:00:00

Credit Analyst
Delivered Online On Demand4 hours 9 minutes
£10.99

Electrician: Electrical & PAT Testing Complete Bundle

5.0(10)

By Apex Learning

Enhance your career with the Electrician: Electrical & PAT Testing Complete Bundle! Gain essential skills in electrical systems, safety regulations, and testing procedures to excel as an electrician in the UK. Enroll now!

Electrician: Electrical & PAT Testing Complete Bundle
Delivered Online On Demand12 hours
£79

Budgeting and control (In-House)

By The In House Training Company

Budgeting is more than mere vague oversight. Budgeting should deliver the corporate strategy, add shareholder value and lead to a well-run business - for the benefit of all involved in it. Effective budgeting leads to real control - effective day-to-day operational control and more. This course demonstrates what proper budgeting and operational control can do. This course will help ensure that participants: Appreciate the importance of the budgeting process Take ownership of it Use it as a daily working tool - not an annual exercise - to help run their part of the operation Improve their reporting against budget Ensure their delivery against budget 1 Objectives of budgets The budget process Stages - what is the prime aim of a budget? What is forecasting? ObjectivesPlanningImplementation 2 Budget and cost control focus Choosing objectives Links with corporate strategy Links with resource management Can the accounting systems cope? 3 Traditional budgeting and control Benefits and drawbacks The process Control and feedback Reporting - what can be expected? 4 Advanced budgeting and control Understanding the business process Taking out costs Cost awareness ZBB - as valid as ever 5 Reports Reports for action The purpose of a report Content - deliverables and feedback Culture is so important

Budgeting and control (In-House)
Delivered in Harpenden or UK Wide or OnlineFlexible Dates
Price on Enquiry

Fraud Management and AML

4.7(26)

By Academy for Health and Fitness

>>24 Hours Left! Don't Let the Winter Deals Slip Away - Enrol Now!<< Fraudulent activities have become more sophisticated over the years. This has resulted in increasing demands for fraud management and AML expertise. If you wish to excel in this field, then enrol without any delay in our Fraud Management and AML online course without delay. The course covers key concepts of fraud management and AML, providing students with a comprehensive understanding of the risks and methods used to prevent and detect fraudulent activities and money laundering. The course is delivered through a combination of interactive online learning materials and assessments, which allows students to progress at their own pace. The fraud management and AML course covers topics such as AML regulations, fraud detection techniques, and money laundering typologies and provides an in-depth understanding of the processes and procedures used to identify, prevent and report fraud and money laundering. The course will also cover the legal and compliance aspects of fraud management and AML. Additionally, the course will provide students with the knowledge and skills necessary to identify and mitigate fraud and money-laundering risks in their organisations and help them to comply with regulations. Upon completion of the course, students will have a better understanding of the importance of effective fraud management and AML practices in the financial sector. Enrol yourself and be efficient in Understanding the key concepts of fraud management and anti-money laundering (AML). Learning the regulations and laws related to fraud management and AML. Realising the different types of fraud and money-laundering schemes and how to detect them. Learning the techniques for identifying and preventing fraud and money-laundering activities. Understanding the process of reporting and mitigating fraud and money-laundering risks. Why Prefer This Fraud Management and AML Course? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. *** Course Curriculum *** Here is the curriculum breakdown of the Fraud Management and AML course: Module 01: Introduction to Money Laundering Module 02: Proceeds of Crime Act 2002 Module 03: Development of Anti-Money Laundering Regulation Module 04: Responsibility of the Money Laundering Reporting Office Module 05: Risk-based Approach Module 06: Customer Due Diligence Module 07: Record Keeping Module 08: Suspicious Conduct and Transactions Module 09: Awareness and Training Assessment Process Once you have completed all the modules in the Fraud Management and AML course, you can assess your skills and knowledge with an optional assignment. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Fraud Management and AML course is well-suited for Compliance officers and managers who wish to improve their knowledge in fraud management and AML Financial service professionals looking to expand their knowledge in fraud management and AML Auditors, investigators, and risk management personnel who are involved in identifying and mitigating fraud and money laundering risk Individuals looking to enter the field of compliance and fraud management in the financial services industry Management level and executive staff that wish to increase their awareness of fraud and money laundering issues, and their role in the mitigation of the risks. Requirements You will not need any prior background or expertise to enrol in this Fraud Management and AML course. Career path This Fraud Management and AML course prepares students for the following careers - Compliance Officer: £35,000 to £55,000 per year. Fraud Analyst: £30,000 to £45,000 per year. Audit Manager: £45,000 to £60,000 per year. Risk Management Specialist: £40,000 to £60,000 per year. Financial Crime Investigator: £35,000 to £50,000 per year. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

Fraud Management and AML
Delivered Online On Demand3 hours
£12

Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course

By Online Training Academy

Microsoft Excel - Beginner, Intermediate & Advanced Course Enrolling in a Microsoft Excel - Beginner, Intermediate & Advanced CPD Professional Course is pivotal in today's modern world. Microsoft Excel proficiency is indispensable across industries for data analysis, reporting, and decision-making. In the UK, Microsoft Excel skills are highly sought after, with job opportunities spanning various sectors, including finance, healthcare, and technology. Entry-level positions often require basic Microsoft Excel knowledge, while intermediate and advanced proficiency can unlock higher-paying roles with salaries ranging from £25,000 for beginners to over £40,000 for experienced professionals annually. The demand for Microsoft Excel expertise is increasing, with businesses relying on data-driven insights for strategic planning and operational efficiency. Whether for financial modeling, project management, or statistical analysis, Microsoft Excel proficiency enhances employability and career advancement prospects. As industries continue to evolve digitally, mastering Microsoft Excel is not just advantageous but essential for professionals aiming to thrive in the ever-competitive job market. Key Features This Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course Includes: This Microsoft Excel Course is CPD Certified Free Certificate from Reed CIQ Approved Microsoft Excel Course Developed by Specialist Lifetime Access Course Curriculum Microsoft Excel Course: Module 01: Microsoft Excel 2019 Enhanced Features Module 02: Introduction to Microsoft Excel Module 03: Performing Mathematical Operations Module 04: Adjusting a Worksheet Module 05: Formatting Data in a Worksheet Module 06: Printing in Microsoft Excel Module 07: Workbook Management Techniques Module 08: Utilizing Functions Module 09: Data Management Techniques Module 10: Data Analysis Methods Module 11: Visual Representation with Charts Module 12: Mastering PivotTables and PivotCharts Module 13: Managing Multiple Sheets and Workbooks Module 14: Utilizing Lookup Functions and Formula Auditing Module 15: Sharing and Securing Workbooks Module 16: Automation in Microsoft Excel Module 17: Creating Sparklines and Geographic Data Visualization Learning Outcomes Microsoft Excel Course: Identify and utilize new features in Microsoft Excel 2019 effectively. Perform complex calculations and manipulate data efficiently in Microsoft Excel. Apply formatting techniques and create professional-looking spreadsheets. Analyze and interpret data using advanced functions and tools in Microsoft Excel. Construct dynamic charts, pivot tables, and visual representations of data. Automate tasks and enhance productivity through Microsoft Excel's advanced functionalities. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Microsoft Excel course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Microsoft Excel. Moreover, this course is ideal for: Beginners seeking comprehensive Microsoft Excel skills Intermediate users aiming to enhance proficiency Advanced users desiring mastery of Microsoft Excel functionalities Professionals in various fields requiring data management expertise using Microsoft Excel. Individuals pursuing career advancement opportunities using Microsoft Excel Students preparing for roles involving data analysis and reporting in Microsoft Excel. Requirements There are no requirements needed to enrol into this Microsoft Excel course. We welcome individuals from all backgrounds and levels of experience to enrol into this Microsoft Excel course. Career path After finishing this Microsoft Excel course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Microsoft Excel are: Data Analyst - £30K to 50K/year. Financial Analyst - £35K to 60K/year. Business Intelligence Analyst - £40K to 70K/year. Operations Manager - £40K to 60K/year. Project Manager - £45K to 70K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Microsoft Excel - Beginner, Intermediate & Advanced- CPD Professional Course
Delivered Online On Demand11 minutes
£12

Credit Control Analyst

By Online Training Academy

In today's financial landscape, the role of a Credit Control Analyst is indispensable. This course equips individuals with the necessary skills to excel in this critical field. Through modules like Credit Control Fundamentals, Risk Evaluation, and Effective Debt Management, participants gain expertise in managing credit and evaluating risks, vital for maintaining financial stability. With an increasing demand for credit management professionals in the UK, mastering these skills opens up abundant job opportunities. The average salary for Credit Control Analysts in the UK stands at £30,000 per annum, reflecting the industry's recognition of their importance. Additionally, with a 10% growth in credit management roles anticipated in the coming years, undertaking this course ensures a competitive edge in the job market. Moreover, by focusing on compliance, customer communication, and leveraging financial tools, individuals enhance their value in this evolving sector. As businesses increasingly rely on credit control for financial health, mastering the nuances of this discipline through this course becomes paramount for career advancement and professional success. Key Features: CPD Certified Credit Control Analyst Course Free Certificate from Reed CIQ Approved Credit Control Analyst Course Developed by Specialist Lifetime Access Course Curriculum: Module 01: Credit Control Fundamentals Module 02: Managing Credit Module 03: Risk Evaluation and Credit Scoring Techniques Module 04: Effective Debt Management Module 05: Enhancing Customer Communication Module 06: Compliance in Credit Control Module 07: Analysis and Reporting in Finance Module 08: Utilizing Tools and Technologies in Credit Control Learning Outcomes: Understand principles of credit control for financial stability and efficiency. Apply credit management strategies to mitigate financial risks effectively. Analyze creditworthiness using risk assessment and scoring techniques proficiently. Implement debt management procedures to optimize financial recovery processes. Enhance customer relations through effective communication in credit control practices. Ensure adherence to credit control regulations and compliance standards consistently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Credit Control Analyst 2:02:25 1: Module 1 Credit Control Fundamentals Preview 16:21 2: Module 2 Managing Credit 14:14 3: Module 3 Risk Evaluation and Credit Scoring Techniques 15:13 4: Module 4 Effective Debt Management 13:18 5: Module 5 Enhancing Customer Communication 13:15 6: Module 6 Compliance in Credit Control 14:26 7: Module 7 Analysis and Reporting in Finance 17:36 8: Module 8 Utilizing Tools and Technologies in Credit Control 16:02 9: CPD Certificate - Free 01:00 10: Leave A Review 01:00 Who is this course for? This Credit Control Analyst course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Credit Control Analyst. Moreover, this course is ideal for: Finance professionals seeking credit control expertise. Business administrators aiming to enhance financial management skills. Graduates pursuing careers in credit risk analysis and management. Individuals aspiring to work in debt recovery and financial consulting. Entrepreneurs looking to improve credit control within their businesses. Requirements There are no requirements needed to enrol into this Credit Control Analyst course. We welcome individuals from all backgrounds and levels of experience to enrol into this Credit Control Analyst course. Career path After finishing this Credit Control Analyst course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Credit Control Analyst are: Credit Controller - £22K to 35K/year. Credit Analyst - £25K to 40K/year. Risk Analyst - £28K to 45K/year. Financial Analyst - £30K to 50K/year. Compliance Officer - £25K to 45K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Credit Control Analyst
Delivered Online On Demand2 minutes
£12

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)

By Nexus Human

Duration 5 Days 30 CPD hours This course is intended for Channel Partner/Reseller Customer Employee Overview Course Objectives Identify the basic components and operations of the Unified CCE solution. Configure and script a basic UCCE CVP deployment. Perform the ICM configuration tasks required to support basic agent functionality. Build and test a basic ICM script utilizing microapps. Configure and script UCCE to support reporting requirements, precision queuing and RONA. Identify how to successfully deploy the CVP VXML component in a Unified CCE solution. Generate basic reports using Cisco Unified IC. The Administering Cisco Unified Contact Center Enterprise Part 1 (AUCCE1) v2.0 is a 5 day instructor-led course presented by training partners to system engineers and customers who will be involved with Day 2 support of a UCCE solution deployed in a CVP comprehensive environment. This course describes the requirements, resources and tools needed to perform routine adds, moves and changes in the inbound/outbound UCCE environment. This course is intended for those administering the solution, or who may be responsible for Level 1-2 support of the solution. Course Outline Module 1: Cisco Unified Contact Center Enterprise v10 Foundations Module 2: UCCE Configuration and Scripting Module 3: Unified CCE Inbound Agent Considerations Module 4: Unified CCE IVR/VRU Functionality Module 5: Additional UCCE Considerations Module 6: VXML Implementation Module 7: Cisco Unified Intelligence Center Reporting

Cisco Administering Cisco Unified Contact Center Enterprise Part 1 v2.0 (AUCCE1)
Delivered OnlineFlexible Dates
Price on Enquiry

Protecting Employees from Workplace Discrimination

5.0(1)

By Enspark

Preventing discrimination in the workplace is an active and intentional process that takes action and evaluation at all levels within an organization. Not only does it encourage inclusivity, it protects the organization from the many consequences of discrimination. This micro-learning video outlines some of the most effective ways to be proactive about preventing discrimination in your workplace. It is great for HR professionals and all organization leaders. Length: 3:29 Learning Objectives Develop an effective Equal Opportunity Employment (EOE) policy and understand its role in promoting diversity and preventing bias in the workplace.;Design and implement a comprehensive reporting process for workplace discrimination, ensuring confidentiality, non-retaliation, and clear procedures for addressing complaints.;Create annual anti-discrimination training seminars for staff, covering prevention, recognition, and de-escalation of discrimination scenarios, and establish a culture of acceptance and inclusivity within the organization.

Protecting Employees from Workplace Discrimination
Delivered Online On Demand7 minutes
£4.95