2223 Courses delivered Online

ITIL® 4 Foundation: In-House Training ITIL® 4 is built on the established core of best practice in the ITIL® guidance. ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL® 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps. The ITIL® 4 Foundation is based on the exam specifications specified by AXELOS for the ITIL® 4 Foundation certification. The fundamental objective of this course is to help the participants understand the key concepts of service management and the ITIL® 4 service management framework and prepare for the ITIL® 4 Foundation exam. In addition, this course offers a rich learning experience that helps the participants relate ITIL® to their own work environment. The course includes a case study (based on a fictitious organization, 'Axle Car Hire') that will help the participants understand and experience the ITIL® guiding principles, service value, practices through real-world challenges and opportunities. The rich learning experience is supported by additional learning tools such as pre-course reading materials, post-course reading material, and a set of quick reference cards. What You Will Learn At the end of this program, you will be able to: Understand the key concepts of ITIL® service management Understand how ITIL® guiding principles can help an organization to adopt and adapt ITIL® service management Understand the four dimensions of ITIL® service management Understand the purpose and components of the ITIL® service value system, and activities of the service value chain, and how they interconnect Understand the key concepts of continual improvement Learn the various ITIL® practices and how they contribute to value chain activities Course Introduction Let's Get to Know Each Other Course Overview Course Learning Objectives Course Structure Course Agenda Introduction to IT Service Management in the Modern World Introduction to ITIL® 4 Structure and Benefits of ITIL® 4 Case Study: Axle Car Hire Case Study: Meet the Key People at Axle Case Study: The CIOs Vision for Axle Exam Details ITIL® 4 Certification Scheme Service Management - Key Concepts Intent and Context Key Terms Covered in the Module Module Learning Objectives Value and Value Co-Creation Value: Service, Products, and Resources Service Relationships Value: Outcomes, Costs, and Risks Exercise: Multiple-Choice Questions The Guiding Principles Intent and Context Identifying Guiding Principles Key Terms Covered in the Module Module Learning Objectives The Seven Guiding Principles Applying the Guiding Principles Exercise: Multiple-Choice Questions The Four Dimensions of Service Management Intent and Context The Four Dimensions Key Terms Covered in the Module The Four Dimensions and Service Value System Module Learning Objectives Organizations and People Information and Technology Partners and Suppliers Value Streams and Processes External Factors and Pestle Model Exercise: Multiple-Choice Questions Service Value System Intent and Context Service Value System and Service Value Chain Module Learning Objectives Overview of Service Value System Overview of the Service Value Chain Exercise: Multiple-Choice Questions Continual Improvement Intent and Context Key Terms Covered in the Module Introduction to Continual Improvement Module Learning Objectives The Continual Improvement Model Relationship between Continual Improvement and Guiding Principles Exercise: Multiple-Choice Questions The ITIL® Practices Intent and Context ITIL® Management Practices Key Terms Covered in the Module Module Learning Objectives The Continual Improvement Practice The Change Control Practice The Incident Management Practice The Problem Management Practice The Service Request Management Practice The Service Desk Practice The Service Level Management Practice Purpose of ITIL® Practices Exercise: Crossword Puzzle

Know Your Leadership Compass Business leaders, managers, and directors may be brilliant leaders in one situation and may not have the same results in another. Management gurus agree: Anyone can lead, but not everyone can be a successful leader. The previously embraced command-and-control techniques are increasingly ineffective. Today's business environment demands leaders to be alert, agile, enterprising, and skilled in the art of diplomacy. As a leader, it's imperative to articulate who you are, what you stand for, and why you're excited to lead your team. Are these areas you feel you need to develop? If so, join us for this session on developing your 'Leadership Compass' - a roadmap to leading with passion and purpose. It is a highly interactive, reflective process that sets a path to transformational leadership. You will receive navigational direction to support others as you assert your leadership maturity and learn how your thinking and behavior impacts the way you lead others. Identify your leadership foundation Understand value-based leadership and align your actions accordingly Develop, communicate, and leading with a compelling vision Learn how to lead others and build collaboration, teamwork, and trust Regulate the organizational temperature so you and others are motivated to do their best

Leadership for Transcultural Innovation Innovation, in response to mankind's 21st century needs, is powered by individuals, teams and organizations dispersed across cultural frontiers. The potential power of harnessing the best skills globally is immense, but this power can only become a reality if cultural differences are perceived as a source of energy and obstacles to cooperation are overcome. So, as leaders on this cross-cultural terrain, how should we adapt to ensure the best leverage of our collective global talents? What pragmatic enablers are within easy reach to assist on the journey to global collective technological intelligence? Identify your personal leadership style Clarify how cultural expectations for leadership styles differ globally and how you fit in Take a step back to understand the megatrend for leaders skilled in fostering collective technological intelligence Come away with three practical enablers for transcultural innovation that you can use today

The Moment of Truth - Using Authentic Leadership to Make a Difference As a leader in a VUCA world, one needs to be aware of their own emotions and the emotions of others in order to make a difference in their team and organization. This requires an Authentic Leadership Mindset, where the leader shows self-awareness of their own strengths and weaknesses, has a sense of purpose, and the ability to truly be themselves in a professional environment. One impactful tool to bring out this vulnerability is Grateful Leadership, where the leader applies the power of acknowledgment to build trust and accountability in their team. How to be yourself in a professional environment How to engage itself in a grateful leadership journey How to leverage and flip the VUCA environment

Exploring the Underbelly of Exceptional Leadership: The Softer Skills Required to Effectively Lead Through Change Rapid change is impacting nearly every industry vertical, re-shaping, re-forming, and ultimately disrupting 'business as usual'. With this comes workforce strain, stress, and frustration. Today more than ever industry needs people who fully understand, embrace, and exemplify the softer skills of leadership. With the energy that could light up an entire city grid, Cassandra Worthy captivates audiences with her stories and unique perspective on what it really means to effectively lead THROUGH change. New perspective on the soft skills required to effectively lead through change (C.H.A.N.G.E Traits®) A heightened self-awareness of their current leadership effectiveness and the guidance to take the right next step to improve Invigoration to more effectively lead through ANY change challenges they face

Innovative Leadership: Ecosystems and Disruption in 5 Lessons As we advance along the journey of transforming our company, we realise that more factors are at play than one may have initially thought. The playfield has indeed widened, more actors are to be taken into account and this adds a true complexity to our business. In this keynote, Bertrand Rajon, Head of Executive Leadership Education at Nestlé will review the shift that has happened between generating innovation and being innovative through the lens of leadership. Business ecosystems and disruption can only be handled successfully if we transform our leadership approach, specifically towards our teams. Grow your ability to perceive early signals of transformation Capture the spirit of ecosystems in the making and adjacent development Disrupt your own business at the edge and build it as a spearhead Create a root and wings leadership mindset in your company Shift from innovation to innovative

Distributed Leadership - Leadership for the New World As the dust is starting to settle on the new ways we conduct business, and ourselves as a result of Covid - we continue to play catch up with the new reality, while new challenges continue to emerge. Covid has introduced a perfect storm with multiple sets of challenges that all hit at once and in the strongest possible way (social, external, organizational). Yet we are now facing another curve ball - the need to look at leadership skills on a spectrum - from 'traditional' leadership as we know it, through virtual leadership - and the new type - the distributed leadership.   Realize new and emerging needs for effective leadership in the new world  Apply key concepts of distributed leadership and effective communication in a virtual and a hybrid environment   Proactively engage and empower stakeholders and team members to improve traction, results and accountability   Reduce the amount of noise and redundancies in communication and overall - to enhance the ability to address and solve issues and problems effectively

Exploring the Underbelly of Exceptional Leadership: The Softer Skills Required to Effectively Lead Through Change Rapid change is impacting nearly every industry vertical, re-shaping, re-forming, and ultimately disrupting 'business as usual'. With this comes workforce strain, stress, and frustration. Today more than ever industry needs people who fully understand, embrace, and exemplify the softer skills of leadership. With the energy that could light up an entire city grid, Cassandra Worthy captivates audiences with her stories and unique perspective on what it really means to effectively lead THROUGH change. New perspective on the soft skills required to effectively lead through change (C.H.A.N.G.E Traits®) A heightened self-awareness of their current leadership effectiveness and the guidance to take the right next step to improve Invigoration to more effectively lead through ANY change challenges they face

How Daring to Dialogue Improves Performance and Creates a Culture of Agility The single greatest predictor of success is the way we are having or not having conversations, and if we can learn to be more intentional in how we invite, cultivate, participate, and facilitate conversations there will not be any challenge that an organization cannot skillfully navigate in order to produce effective outcomes. But what if our conversations are stuck or ineffective? What if conversations break down instead of generating new collective thinking? We'll look at conversations and how to use the structure of the conversations to harvest the intelligence that already exists, and the daring role leaders play in creating a space for dialogue in order to greatly change the nature of the discourse. Key Takeaways include: Four actions that everyone can take to foster better conversations Understand the impact of monologue vs dialogue on culture Three ways for leaders to engage in better dialogue starting today

With a single payment you will gain access to Learning Cooking including 10 Career development courses, original hardcopy certificate, transcript and a student ID card which will allow you to get discounts on things like music, food, travel and clothes etc. Advance your culinary knowledge and skills and whip up a new career working with food, by enrolling in our Learning Cooking. The course offers a wide array of training modules to provide you with a complete understanding of cooking and food preparation skills, exploring some delicious recipes. Cooking is undoubtedly a great stress buster. After your successful completion, you'll be far more capable of acquiring the qualities of a great chef, adopting proper knife techniques. Get introduced to the food business basics, test recipes and much more. You will be able to explore the latest trends and take your creativity to the next level. Enrol today to make delicious five star meals. Take this course anywhere and at any time. Don't let your lifestyle limit your learning or your potential. Learning Cooking will provide you with the CPD certificate that you'll need to succeed. Gain experience online and interact with experts. This can prove to be the perfect way to get noticed by a prospective employer and stand out from the crowd. Learning Cooking has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. All of our courses have interactive online modules that allow studying to take place where and when you want it to. The only thing you need to take Learning Cooking is Wi-Fi and a screen. You'll never be late for class again. Experienced tutors and mentors will be there for you whenever you need them, and solve all your queries through email and chat boxes. Benefits you'll get choosing Apex Learning for this Learning Cooking: One payment, but lifetime access to 11 CPD courses Certificates, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills Gain valuable knowledge without leaving your home What other courses are included with this Learning Cooking? Level 2 Microsoft Office Essentials Microsoft Teams Leadership & Management Diploma Working from Home Essentials Mental Health and Working from Home Online Meeting Management Effective Communication Skills Time Management Report Writing Emotional Intelligence and Human Behaviour Curriculum Becoming a Chef Can TV Chefs Teach You To Cook? Catering To Unique Tastes Qualities Of A Successful Chef Achieve Perfection As A Saucier Becoming The Perfect Chef Equipment For Perfect Chefs How To Become The Perfect Chef: Attending School The Keys To Getting and Using Feedback What Can You Do With A Culinary Degree Knife Skills For The Perfect Chef Making Meals Easy to Eat Healthy Plating for the At Home Chef Perfect Chefs Choose A Speciality How Can You Become a Professional Chef The Physical Qualities of the Perfect Chef The Importance of Testing Recipes The Chefs Important Baking Tools The Learning Curve To Becoming The Perfect Chef The Job of a Professional Chef The Mix of Sweet, Spicy and Savory The Perfect At Home Chef The Perfect Chef Opens A Restaurant The Physical Demand of Being a Chef And Much More... Kitchen Management Buying Kitchen Equipment: Tips And Tricks To Save Money The Well Equipped Kitchen Take Inventory Be Wary Of The Latest Trends Inexpensive Vs. Cheap Needing Vs. Wanting Comparison Shopping How To Find The Best Deals And Much More... Managing Restaurant Food Business Basics Put Together Your Business Concept Identify your Target Market Identify Your Competition Write A Mission Statement Downline Basics Equipment And Supplies Marketing And Quality Control Wrapping Up Recipes Recipe - I Recipe - II Recipe - III Recipe - IV Recipe - V Recipe - VII Recipe - VIII Recipe - IX Recipe - X Recipe - XI Recipe - XII Recipe - XIII Recipe - XIV Recipe - XV Recipe - XVI Recipe -XVII Recipe -XVIII Recipe -XIX Recipe -XX How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. CPD 35 CPD hours / points Accredited by CPD Quality Standards Who is this course for? There is no experience or previous qualifications required for enrolment on this Learning Cooking. It is available to all students, of all academic backgrounds. Requirements Our Learning Cooking is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having this CPD certificate will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Certificates Certificate of completion Digital certificate - Included