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  During this training course, you will gain a comprehensive knowledge of a process model for designing and developing an organizational incident management plan. The compatibility of this training course with ISO/IEC 27035 also supports the ISO/IEC 27001 by providing guidance for Information Security Incident Management. After mastering all the necessary concepts of Information Security Incident Management, you can sit for the exam and gain "Certified ISO 27035 Lead Incident Manager" Certification. By holding this certification, you will be able to demonstrate that you have the practical knowledge and professional capabilities to support and lead a team in managing Information Security Incidents. About This Course   Learning objectives   Master the concepts, approaches, methods, tools and techniques that enable an effective Information Security Incident Management according to ISO/IEC 27035 Acknowledge the correlation between ISO/IEC 27035 and other standards and regulatory frameworks Acquire the expertise to support an organization to effectively implement, manage and maintain an Information Security Incident Response plan Acquire the competence to effectively advise organizations on the best practices of Information Security Incident Management Understand the importance of establishing well-structured procedures and policies for Incident Management processes Develop the expertise to manage an effective Incident Response Team   Course Agenda   Day 1: Introduction to Information Security Incident Management concepts as recommended by ISO/IEC 27035 Day 2: Designing and preparing an Information Security Incident Management plan Day 3: Enacting the Incident Management process and handling Information Security incidents Day 4: Monitoring and continual improvement of the Information Security Incident Management plan and the Exam.   Additional Information   Certification fees are included in the exam price. An attendance record worth 31 CPD (Continuing Professional Development) credits will be issued to the participants who have attended the training course. In case candidates fail the exam, they can retake it within 12 months of the initial attempt for free. Accreditation Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success.   Our Guarantee   We are an Accredited Training Provider of the IECB. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with a minimum of 25 years commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Prerequisites   A fundamental understanding of ISO/IEC 27035 and comprehensive knowledge of Information Security.  What's Included?   Delegates will be provided with; Course Slide deck Questions and Answers Bank Participant Guide Who Should Attend?   Information Security Incident managers IT Managers IT Auditors Managers seeking to establish an Incident Response Team (IRT) Managers seeking to learn more about operating effective IRTs Information Security risk managers IT system administration professionals IT network administration professionals Members of Incident Response Teams Individuals responsible for Information Security within an organization Provided by   This course is Accredited by NACS and Administered by the IECB

Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access

This is a multidisciplinary interactive workshop providing staff with essential skills and techniques to deliver a professional service.

Introduction to Asthma in Primary Care   This 2-Day Introduction to Asthma course is specifically designed for healthcare professionals in primary care settings. It provides a comprehensive overview of asthma management, from diagnosis to ongoing patient care. This interactive course is ideal for those new to asthma care or looking to refresh their knowledge.   Day 1 focuses on the fundamentals of asthma, including its definition, the importance of a good clinical history, and diagnostic tests. It covers the diagnosis of asthma in children and explores various asthma guidelines. The day concludes with an in-depth look at inhaler types, techniques, and considerations in choosing inhalers, followed by action plan development.   Day 2 builds on the previous day's learnings, with a focus on monitoring asthma, conducting asthma reviews, and creating Personalised Asthma Action Plans (PAAPs). Participants will learn about assessing and managing asthma attacks and review the National Register of Asthma Deaths (NRAD) for insights into asthma management. The course concludes with case studies and discussions to solidify the learning experience. Learning Objectives: 1. Understanding Asthma a. Develop a fundamental understanding of what asthma is. b. Learn the importance of obtaining a thorough clinical history for accurate diagnosis.   2. Diagnostic Approaches a. Understand various tests used to confirm an asthma diagnosis. b. Learn about diagnosing asthma in children.   3. Guidelines and Inhaler Techniques a. Familiarise with key asthma guidelines: BTS/SIGN, NICE, and GINA. b. Gain practical knowledge about commonly used inhalers and their techniques.   4. Treatment and Management a. Explore factors influencing the choice of inhalers. b. Develop skills in creating effective asthma action plans.   5. Asthma Monitoring and Reviews a. Learn methods to monitor asthma effectively in patients. b. Understand how to conduct thorough asthma reviews.   6. Personalised Asthma Action Plans a. Learn how to develop and implement PAAPs tailored to individual patients.   7. Assessing and Managing Asthma Attacks a. Understand how to assess the level of asthma attacks and manage them appropriately.   8. Insights from NRAD a. Review findings from the National Register of Asthma Deaths for improved asthma care.Target Audience:This course is designed for nurses and healthcare professionals new to asthma care, providing them with the knowledge and skills to confidently manage patients with asthma in a primary care setting. All practitioners seeking to enhance their expertise in asthma care are welcome to attend.

24 Hour Flash Deal **X-in-1 Level 4 Diploma in Advice And Guidance Mega Bundle** Level 4 Diploma in Advice And Guidance Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Level 4 Diploma in Advice And Guidance package online with Studyhub through our online learning platform. The Level 4 Diploma in Advice And Guidance bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. In this exclusive Level 4 Diploma in Advice And Guidance bundle, you really hit the jackpot. Here's what you get: Step by step Level 4 Diploma in Advice And Guidance lessons One to one assistance from Level 4 Diploma in Advice And Guidanceprofessionals if you need it Innovative exams to test your knowledge after the Level 4 Diploma in Advice And Guidancecourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all X Level 4 Diploma in Advice And Guidance courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Level 4 Diploma in Advice And Guidance certificate and transcript on the next working day Easily learn the Level 4 Diploma in Advice And Guidance skills and knowledge you want from the comfort of your home This Level 4 Diploma in Advice And Guidance course provides complete 360-degree training on Level 4 Diploma in Advice And Guidance. You'll get not one, not two, not three, but X Level 4 Diploma in Advice And Guidance courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Level 4 Diploma in Advice And Guidance courses are yours for as long as you want them once you enrol in this course. This Level 4 Diploma in Advice And Guidance Bundle consists the following career oriented courses: Course 01: Level 4 Diploma in Advice And Guidance Course 02: Paralegal (Legal Professional) Certification Course 03: Business Law Course 04: English Law Basics: Understanding Legal Principles Course 05: UK Commercial Law and Consumer Protection Training Course 06: Understanding UK Insurance (General, Commercial, Liability, Life) Course 07: Data Protection and Data Security (GDPR) Training Certification Course 08: Cyber Security Law Course 09: Family Law Course 10: Workplace Violence, Harassment, and Conflict Resolution Training Course 11: Tort Law Simplified: Understanding Legal Principles and Rights Course 12: Criminology: Criminal Law Course 13: Criminal Intelligence & Counterterrorism Analysis Course 14: International Law Certificate Course 15: GDPR Training Course 16: Workplace Confidentiality Course 17: Business Contract & Compliance Manager: Ensuring Legal Integrity Diploma Course 18: Corporate Social Responsibility Diploma Course 19: Emotional Intelligence and Social Management Diploma Course 20: Resilience Masterclass Course 21: Cross-Cultural Awareness Training Diploma Certificate Course 22: Office Skills (Administration, Communication, and Management) Diploma Course 23: Public Speaking: Presentations like a Boss Course 24: Strategic Business Management Course 25: Middle Manager Management 3 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview The Level 4 Diploma in Advice And Guidance course has been prepared by focusing largely on Level 4 Diploma in Advice And Guidance career readiness. It has been designed by our Level 4 Diploma in Advice And Guidance specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. Course Curriculum **Level 4 Diploma in Advice And Guidance** Module 01: Legal Advice and Advisor Understanding the role and responsibilities of legal advisors Providing legal advice within ethical and professional standards Exploring the regulatory framework governing legal advisory services Developing effective communication skills for legal consultation Module 02: Legal Terminology Learning key legal terms and concepts Understanding the meaning and usage of legal terminology Developing proficiency in interpreting and using legal language Applying legal terminology accurately in written and verbal communication Module 03: Law and Legal System Exploring the structure and functions of the legal system Understanding the sources of law and hierarchy of legal norms Analyzing the roles of different legal institutions and actors Examining the principles of justice and fairness in the legal system Module 04: Property Law Understanding the principles and concepts of property law Exploring different types of property rights and interests Analyzing legal issues related to ownership, transfer, and use of property Examining relevant legislation and case law in property disputes Module 05: Wills, Probate, Estate Law Understanding the legal framework governing wills, probate, and estates Exploring the process of estate planning and administration Analyzing legal issues related to inheritance, succession, and distribution of assets Providing guidance on drafting wills and navigating probate proceedings Module 06: Contract & Business Law Understanding the elements and formation of a contract Exploring contractual rights, obligations, and remedies Analyzing legal issues in business transactions and commercial agreements Providing advice on contract negotiation, drafting, and enforcement Module 07: Family Law Understanding the principles and procedures of family law Exploring legal issues related to marriage, divorce, and child custody Analyzing the rights and responsibilities of family members Providing guidance on resolving family disputes through legal channels Module 08: Criminal and Tort Law Understanding the principles and categories of criminal and tort law Exploring legal definitions of crimes and civil wrongs Analyzing legal liability and defenses in criminal and tort cases Providing advice on seeking justice and compensation for victims of crimes and torts Module 09: Human Rights Understanding the principles and significance of human rights law Exploring international and domestic human rights instruments Analyzing legal issues related to discrimination, freedom, and equality Providing guidance on protecting and promoting human rights in various contexts Module 10: Good Customer Service Understanding the importance of customer service in legal advisory roles Developing interpersonal skills for effective client interaction Providing timely and accurate information to clients Resolving client queries and concerns professionally Module 11: Customer Relationship Management Building and maintaining strong client relationships Understanding client needs and preferences Tailoring legal advice and services to meet client expectations Managing client feedback and satisfaction Module 12: Partnership and Agreements Understanding the legal framework governing partnerships and agreements Exploring the rights and obligations of partners in business ventures Analyzing the process of forming, operating, and dissolving partnerships Providing guidance on drafting and negotiating partnership agreements Module 13: Considerations And Capacities Of Contact Laws Understanding the legal principles governing contracts Exploring the requirements for a valid contract Analyzing issues related to capacity, consent, and consideration in contract law Providing advice on contract formation, interpretation, and enforcement Module 14: Terms Within A Contract Identifying and defining key terms in contracts Understanding the significance of contract terms and clauses Analyzing the implications of different contractual provisions Providing guidance on drafting clear and enforceable contract terms Module 15: Consumer Protection Understanding consumer rights and protections under the law Exploring legal remedies for consumer grievances and disputes Analyzing regulations and standards for consumer products and services Providing guidance on consumer rights awareness and advocacy Module 16: Reflective Practice and Professional Development Reflecting on personal practice and professional development needs Seeking feedback and engaging in continuous learning Developing strategies for self-care and managing stress Enhancing professionalism and maintaining professional boundaries Module 17: Information Governance Understanding the principles and practices of information governance Ensuring compliance with data protection and privacy regulations Managing confidential and sensitive information securely Promoting transparency and accountability in information management Module 18: Human Behaviour and Basic Psychological Process Exploring fundamental concepts of human behavior and psychology Understanding factors influencing individual behavior and decision-making Analyzing psychological processes relevant to advisory roles Applying psychological insights to enhance communication and interaction with clients Module 19: Databases and Information Management Understanding the role of databases in information management Exploring database design, structure, and functionality Managing data effectively and securely using database systems Analyzing ethical and legal considerations in database management Module 20: Common Facilitation Techniques Exploring techniques for facilitating group discussions and workshops Engaging participants and managing group dynamics Facilitating learning and skill development through interactive activities Evaluating the effectiveness of facilitation techniques in achieving desired outcomes CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Level 4 Diploma in Advice And Guidance training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Level 4 Diploma in Advice And Guidance. Please note, To get qualified you need to enrol the below programmes: Level 2 Certificate in Information Advice or Guidance (RQF) Level 3 NVQ Certificate in Advice and Guidance (RQF) Level 4 NVQ Diploma in Advice and Guidance (RQF) Requirements To participate in this Level 4 Diploma in Advice And Guidance course, all you need is - A smart device A secure internet connection And a keen interest in Level 4 Diploma in Advice And Guidance. Career path You will be able to kickstart your Level 4 Diploma in Advice And Guidance career because this course includes various courses as a bonus. This Level 4 Diploma in Advice And Guidanceis an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Level 4 Diploma in Advice And Guidance career opportunities. Certificates Enrolment Letter Digital certificate - Included Level 4 Diploma in Advice And Guidance Digital & Hardcopy Certificate Digital certificate - Included Student ID Card Digital certificate - Included

The Art of Negotiation (Virtual) Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What You Will Learn You'll learn how to: Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships o Elicitation (requirements gathering) o Communication and active listening o Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies o Traditional versus Progressive o Hard - Soft - Principled o Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations o Common pitfalls to avoid o The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

Do you want a fulfilling career in accountancy? Have you passed AAT Level 3 or an equivalent accounting qualification? We can help you reach your goal by studying AAT Level 4. This level builds on the knowledge you gained in the Level 3 Diploma. You will cover higher accounting tasks including drafting financial statements, managing budgets, and evaluating financial performance. There are also optional specialist units including business tax, personal tax, auditing, credit management, and cash and financial management. After qualifying you can work in accounting roles or progress onto studying chartered accountancy. About AAT Level 4 Diploma in Professional Accounting Entry Requirements To progress comfortably on this course, you’ll need to have good accounting knowledge and be able to perform all the financial and management accounting tasks which are tested on the AAT Level 3 course. Plus you’ll need a good standard of English literacy and basic Maths skills. We recommend you register with AAT before starting this course. This will give you your AAT student number, which enables you to enter for assessments. AAT Level 4 Diploma in Professional Accounting syllabus By the end of this course, you’ll be able to apply complex accounting principles, concepts, and rules to prepare the financial statements of a limited company. You’ll also learn management accounting techniques to aid decision making and control, prepare and monitor budgets, and measure performance. This level consists of compulsory and optional units: Compulsory unitsDrafting and Interpreting of Financial Statements (DAIF) The reporting frameworks that underpin financial reporting How to draft statutory financial statements for limited companies How to draft consolidated financial statements How to interpret financial statements using ratio analysis Applied Management Accounting (AMAC) The organisational planning process How to use internal processes to enhance operational control How to use techniques to aid short-term and long-term decision making How to analyse and report on business performance Internal Accounting Systems and Controls (INAC) The role and responsibilities of the accounting function within an organisation How to evaluate internal control systems How to evaluate an organisation’s accounting system and underpinning procedures The impact of technology on accounting systems How to recommend improvements to an organisation’s accounting system Optional units (choose two)Business Tax (BNTA) How to prepare tax computations for sole traders and partnerships How to prepare tax computations for limited companies How to prepare tax computations for the sale of capital assets by limited companies The administrative requirements of the UK’s tax regime The tax implications of business disposals Tax reliefs, tax planning opportunities and agent’s responsibilities in reporting taxation to HM Revenue and Customs Personal Tax (PNTA) The principles and rules that underpin taxation systems How to calculate UK taxpayers’ total income How to calculate income tax and National Insurance Contributions (NICs) payable by UK taxpayers How to calculate capital gains tax payable by UK taxpayers The principles of inheritance tax Audit and Assurance (AUDT) The audit and assurance framework The importance of professional ethics How to evaluate the planning process for audit and assurance How to evaluate procedures for obtaining sufficient and appropriate evidence How to review and report findings Cash and Financial Management (CSFT) How to prepare forecasts for cash receipts and payments How to prepare cash budgets and monitor cash flows The importance of managing finance and liquidity Ways of raising finance and investing funds Regulations and organisational policies that influence decisions in managing cash and finance Credit and Debt Management (CRDM) The relevant legislation and contract law that impacts the credit control environment How information is used to assess credit risk and grant credit in compliance with organisational policies and procedures The organisation’s credit control processes for managing and collecting debts Different techniques available to collect debts How is this course assessed? The Level 4 course is assessed by unit assessments. Unit assessment The Level 4 course is assessed by unit assessments. A unit assessment only tests knowledge and skills taught in that unit. At Level 4 they are: Available on demand Scheduled by and sat at AAT approved assessment venues Marked by the AAT and the results are released after six weeks Getting your results Assessment results will be available in your MyAAT account when they are released. Grading To be awarded the AAT Level 4 Diploma in Accounting qualification you must achieve at least a 70% competency level in each unit assessment. Resits You can resit an assessment to improve your grade. Results from the assessment with the highest marks will be used to calculate your final grade. There are no resit restrictions or employer engagement requirements for any fee paying student on any of our AAT courses. What’s included, and what support will I get? Partnering with the best, you’ll always have access to market leading tutor led online learning modules and content developed by Kaplan and Osborne books. All day, every day for as long as you subscribe. Unlimited access to the AAT Level 4 content with the use of all other levels, allowing you to recap previous levels at no extra cost Instant access to our unique comprehensive Study Buddy learning guide Access to Consolidation and Progress Tests and computer and self marked Mock Exams. You’re fully supported with access to expert tutors, seven days a week, responding via email within four working hours You’ll be assigned a mentor to help and guide you through the order of subjects to study in, and check that the level you’re starting at is right for you. Your subscription includes all the online content you need to succeed, but if you want to supplement your learning with books, Eagle students get 50% off hard copy study materials. What could I do next? After you’ve passed this level, you can work in a variety of jobs including forensic accountant, tax manager, accountancy consultant, or finance analyst, earning salaries of up to £37,000 as you advance and gain experience. AAT full members (MAAT) and fellow members (FMAAT) are eligible for exemptions that allow you to take the fast track route to chartered accountant status. You can stay with the same training provider. Eagle offers affordable courses approved by the ACCA (Association of Chartered Certified Accountants) to which you can subscribe. Additional costs You are required to become a member of the Association of Accounting Technicians (AAT) launch to fulfil your qualification. Fees associated with admission, and exam fees, are in addition to the cost of the course. Admission and membership fees are payable direct to AAT. Exam fees are paid to the exam centre. AAT One off Level 4 Registration Fee: £240 AAT Assessment Fees: £70 to £80 per unit but this can vary depending on where you sit your assessment. Please be aware that these are subject to change.

Not everyone is born with it, but unlike IQ, Emotional Intelligence can be acquired and improved with practice.

Description Dental Practice Administration Diploma This Dental Practice Administration course will enable you to work in a competitive environment as it combines clinical knowledge as well as office administrative skills, two important skills necessary to work in a dental practice. You will learn dental office techniques like the preparation as well as maintenance of client record-keeping, appointment scheduling, dental insurance, inventory/recall systems, accounting and computer operation, etc. Also on the menu is oro-facial anatomy, terminology and fundamental clinical dentistry theory. This Dental Practice Administration course is designed to provide learners with an introduction to the occupational knowledge and attitudes that are required for practice management. This course is suitable for people who are already into practice administration roles, or for those planning to take up such roles. Dental Practice Administration Diploma gives students the opportunity to build up an understanding of the core knowledge, which will help them become successful practice administrators. The course module provides an in-depth understanding of the application of different management and administration styles and theories, management functions and various responsibilities, the decision-making process and the principles of managing business and also focuses on ways to enhance individual performance. Overall this course will help one grow professionally and develop the right attitude to meet everyday challenges in dental practice management and administration. What you will learn 1: Understanding the Culture of Dental Care 2: Dental Team 3: Communication Skills 4: Understanding Patients' Rights 5: Workplace Safety 6: Managing the Appointment Book 7: complaints and Administrative systems 8: Patient Payment Plans 9: Computers in Dentistry 10: Dental charting 11: Planning and Managing Dental Services Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

This Diploma in Team Leader Training at QLS Level 5 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 150 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Team Leader at QLS Level 5 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Team Leader at QLS Level 5 course. Due to Team Leader at QLS Level 5's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Team Leader at QLS Level 5 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Team Leader at QLS Level 5 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Team Leader at QLS Level 5 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Team Leader at QLS Level 5 course. This Team Leader at QLS Level 5 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Team Leader at QLS Level 5 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Team Leader at QLS Level 5 course: Module 01: Defining Team Module 02: Understanding Management and Leadership Module 03: Building High Performing Teams Module 04: Motivating Team Members Module 05: Talent Management Module 06: Stress Management and Mental Health Module 07: Succession Planning Module 08: Communication Skills Module 09: Negotiation Techniques Module 10: Managing Change Module 11: Managing Time Module 12: Managing Conflict Module 13: Risk Management Process Module 14: Managing Virtual Teams Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Team Leader Training at QLS Level 5 exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Team Leader at QLS Level 5 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The Team Leader at QLS Level 5 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates CPDQS Accredited Certificate Digital certificate - Included Diploma in Team Leader Training at QLS Level 5 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Team Leader Training at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost.