105 Courses delivered Online

This Suicide Awareness Training Level 2 qualification aims to provide learners with an understanding of the scale and context of suicide in the United Kingdom. This Suicide Awareness Training Level 2 course also teaches the learners the associated stigma and risk factors and increase their understanding that suicide is preventable. Through this Suicide Awareness Training Level 2 course, the learners will consider how difficult situations affect mood and behaviour. Moreover, they will learn how this can lead to negative thoughts and feelings. Through this Suicide Awareness Training Level 2 course, the learners will raise awareness of how suicidal thoughts can arise and identify those at risk of committing suicide. Learning Outcomes After completing this Suicide Awareness Training Level 2 course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health. Understand the importance of a conversation with an individual at risk of suicide. Know how to sign-post the individual to appropriate support and professional services. Why Choose Suicide Awareness Training Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Suicide Awareness Training Level 2 Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Suicide Awareness Training Level 2 course. ***Other Benefits of Suicide Awareness Training Level 2 Free One PDF Certificate Lifetime Access Unlimited Retake Exam Tutor Support ------------------------- [ Note: Free PDF certificate as soon as completing the Suicide Awareness Training Level 2 course] Course Curriculum of- *** Suicide Awareness Training Level 2 *** Module 1: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses The learner will know how to sign-post the individual to appropriate support and professional services --------------------- Assessment Method After completing each module of the Suicide Awareness Training Level 2 Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Suicide Awareness Training Level 2 course is ideal for teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others who work with individuals at increased risk of self-harm or suicide. Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Suicide Awareness Training Level 2 course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others working with individuals who may be at increased risk of self-harm or suicide may advantage from this Suicide Awareness Training Level 2 course. Certificates Certificate of completion Digital certificate - Included

Description: Office administration and customer service skills are very important for any kind of business. In this course, you will learn the necessary skills, knowledge, and information about office administration and customer service. You will learn how to identify what administrative procedures to be included in your business. This is a series of discussions about administrative and customer service support. You will then learn how large-scale organisations are managed. You will also be able to learn the structures and objectives involved in conducting of admin assistant and customer service. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Office Admin and Customer Service Course is a useful qualification to possess, and would be beneficial for the following careers: Accounting Technician Admin Assistant Bid Writer Bookkeeper Civil Service Administrative Officer Customer Service Provider Data Entry Clerk Finance Officer Hotel Receptionist Legal Secretary Payroll Administrator Liaison Officers Supervisor Typist. Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started 00:30:00 Module Two - Why Your Office Needs Administrative Procedures 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 00:30:00 Organisational Skills Module One - Getting Started 00:30:00 Module Two - Remove the Clutter 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Course 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Course 00:30:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This IELTS bundle will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this IELTS bundle will help you stay ahead of the pack. Throughout the IELTS programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Reach Advanced Level in English as a Foreign Language Course 02: IELTS Reading Academic Masterclass Course 03: IELTS Writing Task 1 Masterclass Course 04: IELTS Writing Task 2 Masterclass Course 05: IELTS Listening Masterclass Course 06: IELTS Speaking Masterclass Course 07: Understanding English Grammar Course 08: English Literature Course 09: 200 Common English Idioms and Phrases Course 10: Teaching English Online Course 11: Leadership in Teaching Enrol now, to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning: Pay once and get lifetime access to 11 CPD courses including this IELTS Preparation Training Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the Training course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules Training designed by expert instructors Learn about Preparation Training at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited Training course - improve the chance of gaining professional skills Curriculum of the Bundle Course 01: Reach Advanced Level in English as a Foreign Language Section 01: Introduction Section 02: Reading Section 03: Listening Section 04: Speaking Section 05: Writing Section 06: Final Section Course 02: IELTS Reading Academic Masterclass Introduction How to Answer 'Always In Order' Question How to Answer 'Mostly in Order' Questions How to Answer 'Not in Order' Questions How to Answer Reading Passages from Start to Finish Course 03: IELTS Writing Task 1 Masterclass Introduction Ingredients The Recipe Cooking- Putting It All Together Course 04: IELTS Writing Task 2 Masterclass Introduction Ingredients Recipe Cooking- Putting It All Together Course 05: IELTS Listening Masterclass Introduction Key Strategies and Tactics And Much More..... Course 06: IELTS Speaking Masterclass Introduction Ingredients The Recipe Cooking -Putting It All Together Course 07: Understanding English Grammar Introduction The core components Basic sentence structure Course 08: English Literature Elizabethan Drama and Shakespeare's Hamlet Jacobean Literature and the Metaphysical Poets The Rise of the Novel and Satire The Emergence of American Literature The New England Renaissance The American Civil War Era and the Gilded Age Women Writers of the 19th Century British Romantic Poets and the Poetic Imagination Victorian Novels The Imagist Movements after World War I Modernist Fiction The Lost Generation Course 09: 200 Common English Idioms and Phrases Introduction Idioms and Phrases Course 10: Teaching English Online Introduction ESL for Children ESL for Adults Lesson Planning Tools & Technology Finding & Managing Customers Run an ESL Business Going Forward Course 11: Leadership in Teaching An introduction to Leadership in Teaching Module 02: Teacher Leadership Module 03: The Skills of Teacher Leadership Module 04: What Teacher Leaders Need to Know Module 05: Stressors and Stress Management in Schools Module 06: Mentoring as part of effective leadership And much more... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our IELTS Preparation Training is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones, so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course; it can be studied in your own time at your own pace. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Reach Advanced Level in English as a Foreign Language) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This Mental Health Care - MCA and DOLS course is designed for healthcare and social care professionals equipping them with the skills and practical knowledge required to protect the welfare and rights of people who lack mental capacity. It includes step-by-step training and guidance for assessing mental capacity, as well as important information on making best-interest decision-making. The purpose of this qualification is to increase your understanding of mental health issues and explain key areas where you can take the necessary steps to reduce pressure, manage potential stressors, and limit the negative impact that work may have on you or your employees. This comprehensive Mental Health Care - MCA and DOLS course will assist you in learning healthy ways to deal with workplace stress, creating a mentally healthy environment, and providing appropriate support to individuals experiencing mental health issues in the workplace. By the end of this course, you will have a solid understanding of your legal responsibilities, as well as how to make an application if an individual is being deprived of their liberty. Learning Outcomes After completing this course, the learner will be able to: Understand the basic concepts of the Mental Capacity Act. Know how to make decisions in the patient's or service user's best interests. Gain the skills to provide quality care and treatment to vulnerable adults who lack the capacity. Understand how to manage patient records and maintain patient confidentiality. Know the MCA Act 2005 and mental capacity assessment law. Understand the public bodies and services created by the MCA Act 2005. Gain excellent knowledge of mental health advocacy and advanced planning. Gain in-depth knowledge of human rights and quality commission requirements. Why Choose This Course from Us Self-paced course, access available from anywhere. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Mental Health Care - MCA and DOLS course. **Courses are included in this Bundle Course** Course 01: Mental Health Care - MCA and DOLS Course 02: Introduction to Psychotherapy Course 03: Diploma in Mastering Psychology Course 04: Social Worker: Social Work Course 05: Level 2 Certificate in Behaviour that Challenges in Children *** Other Benefits of This Bundle Course *** Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Mental Health Care - MCA and DOLS course] Detailed course curriculum of this Mental Health Care - MCA and DOLS Course: Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) -------------------- Assessment Method After completing each module of the Mental Health Care - MCA and DOLS Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Mental Health Care - MCA and DOLS course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Mental Health Care - MCA and DOLS course is suitable for anyone who aspires to work in or currently works in the health care sector, which includes: Registered Mental Health Nurse Mental Health Care Assistant Mental Health Support worker Dementia Care Assistant Primary Care Mental Health Practitioner Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Opportunities includes: Mental Health Care Professionals Counselling Psychologist Family Therapist Clinical Social Worker Mental Health Counsellor Mental Health Support Worker Certificates Certificate of completion Digital certificate - Included

This Mental Health Care course is designed for healthcare and social care professionals equipping them with the skills and practical knowledge required to protect the welfare and rights of people who lack mental capacity. It includes step-by-step training and guidance for assessing mental capacity, as well as important information on making best-interest decision-making. The purpose of this qualification is to increase your understanding of mental health issues and explain key areas where you can take the necessary steps to reduce pressure, manage potential stressors, and limit the negative impact that work may have on you or your employees. This comprehensive Mental Health Care course will assist you in learning healthy ways to deal with workplace stress, creating a mentally healthy environment, and providing appropriate support to individuals experiencing mental health issues in the workplace. By the end of this course, you will have a solid understanding of your legal responsibilities, as well as how to make an application if an individual is being deprived of their liberty. Learning Outcomes After completing this Mental Health Care course, the learner will be able to: Understand the basic concepts of the Mental Capacity Act. Know how to make decisions in the patient's or service user's best interests. Gain the skills to provide quality care and treatment to vulnerable adults who lack the capacity. Understand how to manage patient records and maintain patient confidentiality. Know the MCA Act 2005 and mental capacity assessment law. Understand the public bodies and services created by the MCA Act 2005. Gain excellent knowledge of mental health advocacy and advanced planning. Familiarise with the legal responsibilities of a social care and mental health care professional when caring for someone who lacks capacity. Gain in-depth knowledge of human rights and quality commission requirements. Know how to confidently promote social and emotional competency and build resilience. Become more transparent and open about mental health issues. Why Choose This Mental Health Care Course from Us Self-paced course, access available from anywhere. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Bundle Course** Course 01: Mental Health Care Course 02: Control and Administration of Medicine Course 03: Adults Support Worker Course *** Other Benefits of This Bundle Course *** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the course ] [ Bundle Course 01 ] Course Curriculum Module 1: An Overview of Mental Capacity Act Module 2: Assessing Mental Capacity Module 3: How to make Best Interest Decision Module 4: Mental Capacity Advocates and Forward Planning Module 5: Treatment Protocols for People Who Lack Capacity Module 6: Confidentiality and Record Keeping Module 7: Public Bodies and Services Created by MCA Act 2005 Module 8: Interface with Legislation, Policy and Procedures Module 9: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) Assessment Method After completing each module of the Mental Health Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for thisMental Health Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Mental Health Care course is suitable for anyone who aspires to work in or currently works in the health care sector, which includes: Registered Mental Health Nurse Mental Health Care Assistant Mental Health Support worker Dementia Care Assistant Primary Care Mental Health Practitioner Requirements There are no specific requirements for this Mental Health Care course because it does not require any advanced knowledge or skills. Career path Opportunities includes: Mental Health Care Professionals Counselling Psychologist Family Therapist Clinical Social Worker Mental Health Counsellor Mental Health Support Worker Certificates Certificate of completion Digital certificate - Included

This Mental Health Care - MCA and DOLS course is designed for healthcare and social care professionals equipping them with the skills and practical knowledge required to protect the welfare and rights of people who lack mental capacity. It includes step-by-step training and guidance for assessing mental capacity, as well as important information on making best-interest decision-making. The purpose of this qualification is to increase your understanding of mental health issues and explain key areas where you can take the necessary steps to reduce pressure, manage potential stressors, and limit the negative impact that work may have on you or your employees. This comprehensive Mental Health Care - MCA and DOLS course will assist you in learning healthy ways to deal with workplace stress, creating a mentally healthy environment, and providing appropriate support to individuals experiencing mental health issues in the workplace. By the end of this course, you will have a solid understanding of your legal responsibilities, as well as how to make an application if an individual is being deprived of their liberty. Learning Outcomes After completing this Mental Health Care - MCA and DOLS course, the learner will be able to: Understand the basic concepts of the Mental Capacity Act. Know how to make decisions in the patient's or service user's best interests. Gain the skills to provide quality care and treatment to vulnerable adults who lack the capacity. Understand how to manage patient records and maintain patient confidentiality. Know the MCA Act 2005 and mental capacity assessment law. Understand the public bodies and services created by the MCA Act 2005. Gain excellent knowledge of mental health advocacy and advanced planning. Gain in-depth knowledge of human rights and quality commission requirements. Why Choose Mental Health Care - MCA and DOLS Course from Us Self-paced course, access available from anywhere. This Course developed by industry experts. This Course MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses are included in this Bundle Course** Course 01: Mental Health Care - MCA and DOLS Course 02: Introduction to Psychotherapy Course 03: Diploma in Mastering Psychology *** Other Benefits of This Bundle Course *** Free 3 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Mental Health Care - MCA and DOLS course] Detailed course curriculum of the Mental Health Care - MCA and DOLS Course: Module 01: An Overview of Mental Capacity Act Module 02: Assessing Mental Capacity Module 03: How to make Best Interest Decision Module 04: Mental Capacity Advocates and Forward Planning Module 05: Treatment Protocols for People Who Lack Capacity Module 06: Confidentiality and Record Keeping Module 07: Public Bodies and Services Created by MCA Act 2005 Module 08: Interface with Legislation, Policy and Procedures Module 09: Deprivation of Liberty Safeguards Module 10: Lawful Deprivation Module 11: Legal Background to DOLS Module 12: The Mental Capacity Act (2005) and Deprivation of Liberty Safeguards During a Pandemic Module 13: Liberty Protection Safeguards (LPS) -------------------- Assessment Method After completing each module of the Mental Health Care Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Mental Health Care course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Mental Health Care - MCA and DOLS course is suitable for anyone who aspires to work in or currently works in the health care sector, which includes: Registered Mental Health Nurse Mental Health Care Assistant Mental Health Support worker Dementia Care Assistant Primary Care Mental Health Practitioner Requirements There are no specific requirements for this course because it does not require any advanced knowledge or skills. Career path Opportunities includes: Mental Health Care Professionals Counselling Psychologist Family Therapist Clinical Social Worker Mental Health Counsellor Mental Health Support Worker Certificates Certificate of completion Digital certificate - Included

Are you looking to improve your current abilities or make a career move? Our unique Wellbeing course might help you get there! Expand your expertise with high-quality training - study the Wellbeing course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Wellbeing online training course. The Wellbeing course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Wellbeing course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Wellbeing training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments 24/7 Tutor Support. Start your learning journey with this Wellbeing course straight away and take a step forward in securing a better future! Why Prefer Our Wellbeing Course? Opportunity to earn a certificate accredited by CPDQS after completing this Wellbeing course Get a free student ID card! (£10 postal charge will be applicable for international delivery). Innovative and engaging content. Free assessments. 24/7 tutor support. **** Course Curriculum **** Module 01: Stress at Workplace Signs of Stress at Work Stressors at Work Module 02: Personality and Stress Adaptation with Stress Behaviour and Stress Personality and Stress Psychology Spiritual Belief and Stress Module 03: Managing Stress at Work Quick Workplace Strategies Module 04: Work-Life Balance Prioritisation Understanding Own Life Wheel Achieving Success Looking After Yourself Rewarding Yourself Relaxing & Being Happy Module 05: Discrimination in the Workplace Medical Condition Regarding Disability Disability Discrimination Failure to Make Reasonable Adjustments Areas of Reasonable Adjustments Sex Discrimination Sexual Orientation Discrimination Race Discrimination Module 06: Employee Relations Strategic Employee Relations The Practice of Industrial Relations Employee Voice Employee Communications Module 07: Motivation and Counselling The process of motivation Types of motivation Motivation theory Motivation strategies Module 08: Conflict Management Definition of Conflict Benefits of Confrontation Prevention of Conflicts Anger Management Conflict Resolution Techniques Module 09: Supporting Mental Health for Homeworkers Mental Health Looking after your mental health The Manager/Remote Worker Relationship Work-Related Stress Psychological Effects of Working from Home Improving Mental Health When You Work from Home Module 10: Health and Safety for Remote Workers Remote Worker's Health and Safety Occupational Health and Safety in the Home Health & Safety Requirements Working from Home Tips to Combat the Negative Health Effects Employee Health and Wellbeing during COVID-19 Pandemic Module 11: Ensuring Health and Safety at the Workplace Managing Health and Safety At Work The importance of health and safety in the workplace Benefits of workplace health and Safety Health and safety policies Conducting risk assessments Accident prevention Measuring Health and safety performance Health and safety training Assessment Process Once you have completed all the modules in the Wellbeing course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the Wellbeing course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Wellbeing course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Hard copy certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.

***Limited Time Exclusive Bundle*** Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of browsing and searching for the course you are looking for? Can't find the complete package that fulfils all your needs? Then don't worry as you have just found the solution. Take a minute and look through this 14-in-1 extensive bundle that has everything you need to succeed in IELTS Preparation Training and other relevant fields! After surveying thousands of learners just like you and considering their valuable feedback, this all in one IELTS Preparation Training bundle has been designed by industry experts. We prioritised what learners were looking for in a complete package and developed this in-demand IELTS Preparation Training course that will enhance your skills and prepare you for the competitive job market. Also, our IELTS Preparation Training experts are available for answering your queries and help you along your learning journey. Advanced audiovisual learning modules of these IELTS Preparation Training courses are broken down into little chunks so that you can learn at your own pace without being overwhelmed by too much material at once. Furthermore, to help you showcase your expertise in IELTS Preparation Training, we have prepared a special gift of 1 hardcopy certificate and 1 PDF certificate for the title course completely free of cost. These certificates will enhance your credibility and encourage possible employers to pick you over the rest. This IELTS Preparation Training Bundle Consists of the following Premium courses: Course 01: Reach Advanced Level in English as a Foreign Language Course 02: IELTS Reading Academic Masterclass Course 03: IELTS Writing Task 1 Masterclass Course 04: IELTS Writing Task 2 Masterclass Course 05: IELTS Listening Masterclass Course 06: IELTS Speaking Masterclass Course 07: Complete English Language Course Course 08: Understanding English Grammar Course 09: Improve English Spelling, Punctuation, Grammar and Pronunciation Course 10: English Literature Course 11: 200 Common English Idioms and Phrases Course 12: Teaching English Online Course 13: Lesson Planning for Teaching Course 14: Leadership in Teaching Enrol now in IELTS Preparation Training to advance your career, and use the premium study materials from Apex Learning. Benefits you'll get from choosing Apex Learning for this IELTS Preparation Training: Pay once and get lifetime access to 14 CPD courses including this IELTS Preparation Training Course Free e-Learning App for engaging reading materials & helpful assistance Certificates, student ID for the course included in a one-time fee Free up your time - don't waste time and money travelling for classes Accessible, informative modules designed by expert instructors Learn at your ease - anytime, from anywhere Study from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IELTS Preparation Training expertise and essential knowledge, which will assist you in reaching your goal. Curriculum: Course 01: Reach Advanced Level in English as a Foreign Language 01: Introduction 02: Reading 03: Listening 04: Speaking 05: Writing 06: Final Section Course 02: IELTS Reading Academic Masterclass Introduction How to Answer 'Always In Order' Question How to Answer 'Mostly in Order' Questions How to Answer 'Not in Order' Questions How to Answer Reading Passages from Start to Finish Course 03: IELTS Writing Task 1 Masterclass Introduction Ingredients The Recipe Cooking- Putting It All Together Course 04: IELTS Writing Task 2 Masterclass Introduction Ingredients Recipe Cooking- Putting It All Together Course 05: IELTS Listening Masterclass Introduction Key Strategies and Tactics How to Answer IELTS Preparation Training And much more... Course 06: IELTS Speaking Masterclass Introduction Ingredients The Recipe Cooking -Putting It All Together Course 07: Complete English Language Course Possession Spelling Zero conditional First conditional Demonstrative Pronoun and Adjective Contractions And much more... Course 08: Understanding English Grammar Introduction The core components Basic sentence structure Course 09: Improve English Spelling, Punctuation, Grammar and Pronunciation British English Pronunciation & Accent Introduction Where to place a stress in a world Words whose meaning changes depending on the stress And much more... Course 10: English Literature Elizabethan Drama and Shakespeare's Hamlet Jacobean Literature and the Metaphysical Poets The Rise of the Novel and Satire The Emergence of American Literature And much more... Course 11: 200 Common English Idioms and Phrases Introduction Idioms and Phrases Idioms and Phrases Idioms and Phrases Idioms and Phrases And much more... Course 12: Teaching English Online Introduction ESL for Children ESL for Adults And much more... Course 13: Lesson Planning for Teaching An Introduction to Planning and Teaching Planning and Preparation in Teaching Curriculum And much more... Course 14: Leadership in Teaching An introduction to Leadership in Teaching Teacher Leadership The Skills of Teacher Leadership What Teacher Leaders Need to Know Stressors and Stress Management in Schools And much more... How will I get my Certificate? After successfully completing the IELTS Preparation Training, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 155 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this IELTS Preparation Training bundle. Requirements Our IELTS Preparation Training course is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Learn the ways of an Office Admin and Customer Service provider Customers are always important for any business which is why Customer Service is essential. Not only the customers, but the Administrative side of a company is also essential for a company to run smoothly. If you are interested in Office Administration and Customer Service then this course will be beneficial to you. Office administration involves a set of day to day activities related to financial planning, maintaining personnel records, processing of payroll, record keeping, maintaining files, billing, distribution of data, logistics are part of office administration. It involves the main task of ensuring that resources are available for smooth functioning like coordinating repairs of office equipment required for work. While customer service will make sure all the Customers are taken care of with all their queries. During this course you will about both on how to be a capable and efficient Office Admin and an engaging Customer Service provider. This course gives you the benefit of both profession and you be able learn and kickstart your career in Office Administration or Customer Service. Course Highlights Diploma in Office Admin and Customer Service is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Diploma in Office Admin and Customer Service into 97 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 days, 18 hours hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Diploma in Office Admin and Customer Service Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Diploma in Office Admin and Customer Service is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Diploma in Office Admin and Customer Service is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Admin Support Module One - Getting Started FREE 00:30:00 Module Two - Getting Organized (I) FREE 01:00:00 Module Three - Getting Organized (II) 01:00:00 Module Four - Managing Time 01:00:00 Module Five - Getting It All Done On Time 01:00:00 Module Six - Special Tasks 01:00:00 Module Seven - Verbal Communication Skills 01:00:00 Module Eight - Non-Verbal Communication Skills 01:00:00 Module Nine - Empowering Yourself 01:00:00 Module Ten - The Team of Two 01:00:00 Module Eleven - Taking Care of Yourself 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Management Module One - Getting Started FREE 01:00:00 Module Two - Why Your Office Needs Administrative Procedures FREE 01:00:00 Module Three - Gathering the Right Tools 01:00:00 Module Four - Identifying Procedures to Include 01:00:00 Module Five - Top Five Procedures to Record 01:00:00 Module Six - What to Include in Your Binder (I) 01:00:00 Module Seven - What to Include in Your Binder (II) 01:00:00 Module Eight - Organizing Your Binder 01:00:00 Module Nine - What Not to Include in the Procedure Guide 01:00:00 Module Ten - Share Office Procedure Guide 01:00:00 Module Eleven - Successfully Executing the Guide 01:00:00 Module Twelve - Wrapping Up 01:00:00 Organisational Skills Module One - Getting Started FREE 00:30:00 Module Two - Remove the Clutter FREE 01:00:00 Module Three - Prioritize 01:00:00 Module Four - Scheduling Your Time 01:00:00 Module Five - To Do Lists 01:00:00 Module Six - Paper and Paperless Storage 01:00:00 Module Seven - Organization in Your Work Area 01:00:00 Module Eight - Tools to Fight Procrastination 01:00:00 Module Nine - Organizing Your Inbox 01:00:00 Module Ten - Avoid the Causes of Disorganization 01:00:00 Module Eleven - Discipline is the Key to Stay Organized 01:00:00 Module Twelve - Wrapping Up 00:30:00 Administrative Skills Developing Diploma- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started FREE 00:30:00 Module Two - Opening Word FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started FREE 00:30:00 Module Two - Opening PowerPoint FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started FREE 00:30:00 Module Two - Opening Excel FREE 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Diploma in Office Admin and Customer Service 00:30:00 Final Exam Final Exam- Diploma in Office Admin and Customer Service 00:30:00

Preventing Suicide course This Preventing Suicide course qualification aims to provide learners with an understanding of the scale and context of suicide in the United Kingdom. This Preventing Suicide course also teaches the learners the associated stigma and risk factors and increase their understanding that suicide is preventable. Through this Preventing Suicide course, the learners will consider how difficult situations affect mood and behaviour. Moreover, they will learn how this can lead to negative thoughts and feelings. Through this Preventing Suicide course, the learners will raise awareness of how suicidal thoughts can arise and identify those at risk of committing suicide. Learning Outcomes After completing this Preventing Suicide course, the learner will be able to: Gain a solid understanding of the context of suicide in the UK and the importance of suicide awareness. Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts. Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of suicidal thoughts. Understand the impact stressful situations may have on an individual's mental health. Understand the importance of a conversation with an individual at risk of suicide. Know how to sign-post the individual to appropriate support and professional services. Why Choose Preventing Suicide Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. Preventing Suicide Course 01: Level 2 Award in Suicide Awareness Course 02: Introduction to Psychology Course 03: Child and Adolescent Mental Health Course Course 04: Level 5 Mental Health First Aid Certification Other Benefits of Preventing Suicide Free 4 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate will provide as soon as completing the Preventing Suicide course] Preventing Suicide course Course Curriculum of- Preventing Suicide Module 1: Understanding Suicide Understand the context of suicide in the UK and the importance of suicide awareness Understand different stressful situations an individual may face in their lives that may increase their suicidal thoughts Understand stress vulnerability and how an individual's ability to cope influences their response to stressful situations and the likelihood of them having suicidal thoughts Understand the impact stressful situations may have on an individual's mental health, the use of helpful coping strategies and how the stressors (and unhelpful coping strategies) may lead to suicidal thoughts Understand the importance of a conversation taking place with an individual at risk of suicide. The learner will be able to identify solutions focused responses The learner will know how to sign-post the individual to appropriate support and professional services Assessment Method of Preventing Suicide course After completing each module of the Preventing Suicide course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Preventing Suicide course After completing the MCQ/Assignment assessment for this Preventing Suicide course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Preventing Suicide course This Preventing Suicide course is ideal for teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others who work with individuals at increased risk of self-harm or suicide. Requirements Preventing Suicide course There are no specific requirements for this Preventing Suicide course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Preventing Suicide course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Preventing Suicide course Teachers, mental health workers, crisis helpline volunteers, support workers, individuals in a safeguarding role, parents or guardians, and others working with individuals who may be at increased risk of self-harm or suicide may advantage from this Preventing Suicide course. Certificates Certificate of completion Digital certificate - Included