Level 2 Accredited Assistant Life Mechanic Training Be better equipped to support other people to become their own life mechanic using The Life Garage tools.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. Course Curriculum Supplementary Resources Supplementary Resources - Certificate in Counselling Children & Adolescents 00:00:00 Foundation of Children and Adolescents Counseling Course Overview 00:01:00 Introduction to Counselling 00:03:00 Introduction to Child Psychology 00:03:00 Cognitive Development 00:04:00 Socio-Emotional Development 00:06:00 Socio-cultural factors in a child's development 00:02:00 Counseling Techniques and Application Child therapy and counselling - General Guidelines 00:01:00 Opening a Session 00:04:00 Rapport-Building 00:09:00 Reflection 00:02:00 Paraphrasing 00:02:00 Focusing 00:04:00 Assessment 00:02:00 Appropriate Questioning 00:05:00 Counselling Process 00:04:00 Behavioral Problems in Children 00:03:00 Bullying and Child Abuse 00:02:00 Stress 00:02:00 Separation 00:02:00 Depression 00:03:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Give your staff market-leading delivery skills and intercultural communication techniques with our unique course. TILT has been delivered to military and commercial clients and is seen as best-practice for those training internationally.
This workshop will help you create, develop and close business opportunities using a consultative approach and a value-based (not price-led) proposition. Value-based selling means working the way your customer wants to buy, not how you want to sell. It also means: In a transactional sale the customer knows the answer without help from a salesperson (or cannot see why they should choose you), or is prepared to stay with what they have. Customer decision criteria are price and convenience and customers resent time spent with (new) salespeople, mainly because the salesperson adds little or nothing to what the customer already has and just wastes time. In a consultative or value-based sale, by contrast, the customer doesn't know the answer already. The salesperson must take the role of an advisor, not just a 'product promoter'. Customers demand expertise, advice and customisation during the sales process. Often customers insist on multiple meetings with salespeople and others to develop advantages that you can bring and reduce the perceived risk of changing. In this way the salesperson often adds more value than the product or service alone. This very practical workshop will help you use proven strategies and tactics to build, manage and successfully close sustainable business opportunities using a consultative approach and a value-based (not price-led) proposition. This includes: Increased impact of your new sales conversations, presentations and proposals - leading to faster decisions and increased conversion Greater confidence, consistency and professionalism throughout the business development process Enhanced sales questioning skills and techniques, leading to better, faster and more accurate development of customer needs, problems, value and expectations Improve your people, communication, influence and persuasion skills when approaching, consulting or presenting your services and solutions How to build value at all points in the customer's buying process through your knowledge, skills and structured approach Proven ways to gain additional business and referrals from existing customers and contacts, through direct approach and lead generation Being better able differentiate your firm, your solutions, track-record and expertise clearly and accurately with tailored value statements for each stage and for each opportunity Overcome and avoid price-based objections, buying criteria and negotiation 1 Introduction and key principles of value-based selling Introduction and review of pre-course questionnaires - KPIs, personal learning objectives and key principles The main principles of value-based selling and how they benefit you and the customer How value-based selling differs from 'transactional' or 'price-based' selling The stages of the customer's buying cycle - how to identify and work through strategies for each stage The concept of structured and set-piece selling and proposing Presentation by participants: Personal sales improvement goals 2 Value-based selling strategies and skills What is value? How can one move away from a price-led agenda? How to survive and resist price pressure - six techniques A review of key competencies and skills needed for a value-based approach Strategies, case studies and examples with discussion and review Defining your initial value proposition and comparative advantage How best to established the right level of trust, rapport and credibility Planning and practice session: Strategy - mapping a value-based sales process. 3 Connecting skills Research before the meeting and the first few minutes - ways to gain instant rapport and setting the foundation for a successful outcome in a first sales call How to structure an effective first time sales call or meeting - the subtle differences that are important to master How best to differentiate your solutions and build credibility and enthusiasm early or at the start of the buying process Overcoming initial buying resistance and relaxing the prospect; gaining rapport, opening the meeting: PBC (purpose-benefit-check) and gaining agreement to proceed Planning and practice session: Connecting - first meeting with a new contact 4 Consulting - building, developing and influencing client needs Understanding the power of high-impact and third-level questions to influence people based around specific needs and solutions The importance of body language and other personal communication dynamics when asking questions; empathic listening, run-on questions, drawing out skills, summarising, etc Creating a 'disturb' approach to creating needs and opportunities and positioning your solutions Using proven advanced sales questioning techniques with greater skill: Outcome, SPIN and qualification questions 'Decision-making criteria' - tools to help you develop the relevant criteria with the customer and in doing so progress your sales opportunities more effectively Planning and practice session: Questioning skills 5 Convincing - presentation and persuading skills practice Substance and style - selecting the right tone and content to engage and enthuse your prospect Compelling benefits and reducing perceived risk - key messages to deliver Helping the customer choose your proposition - by being convincing, compelling and credible when you present Professional and effective presentation skills - with personal coaching and practice sessions The keys of influence and persuasion and the keys to convincing a new customer to choose you for the first time Planning and practice session: Role-play in presenting your solution 6 Commitment Knowing when and how to close for commitment to the next stage in your sales process, plus ways to ask for commitment professionally and effectively How to isolate, prioritise and answer objections and concerns more openly and accurately, using a consultative not a confrontational approach Deal more effectively and profitably with price objections and reduce buyer's remorse (which can lead to an 'I want to think about it' reaction and cause delay and inertia) Key negotiation skills around the closing process - getting to 'yes' Planning and practice session: Role-play in closing and negotiation skills 7 Assessed role-play - Final practice session Live role-plays There is an option for external participants to be brought in to the live training workshop to take-part in the final assessed role-play or assist with other sessions run during the course. Performance assessment - 'Dragon's Pitch' The final afternoon of the course is an assessed role-play using a prepared scenario and external 'CEO'. The assessment criteria will be agreed prior to the workshop. 8 Workshop summary and close Personal action plan and learning summary
Description Negotiation Skills Diploma You can boost your career by becoming a real estate, property broker, or community association manager. All you have to do is join our diploma course in Negotiation Skills and receive an e-Certificate utterly free after you have completed the course. This Negotiation Skills course aims to improve your knowledge of negotiation to become a skilled negotiator. Unlike most of the negotiation courses that are currently available, we have developed a plan that analyses and shapes negotiation skills. The planned framework will enable you to develop arguments based on powerful principles in persuading others. The Negotiation Skills course lets you take a peek behind the curtain at the structure below the surface of apparent conflicts to realize the interests that underlie these surface conflicts. After completing the course, you will walk away better at predicting, interpreting, and shaping the way people you face in conflicting situations. Enrol in our diploma course in Negotiation Skills to learn a set of skills in professional negotiation that will transform you into an effective and dynamic negotiator. This best-selling programme will equip you with the necessary skills and knowledge about negotiation. The course is a beautiful guide, comprehensive, and essential to learning all the vital concepts that will ensure that you acquire all the necessary skills in negotiation at a reasonable and affordable price. Experts have designed the Negotiation Skills course, developed to follow an advanced curriculum, with various concepts broken down into ten modules that have been scaled down to learn efficiently at your own pace. The modules assist the students in effortlessly understanding all the essential information regarding the topics and lead them towards developing a comprehensive knowledge of all aspects of negotiation skills. The materials for the course have been developed by experts and can be accessed online 24Ã7 through any device like laptops, smartphones, tablets, PCs, and others. What you will learn 1:Negotiating and Its Basic Skills 2:Identifying Your Need 3:Researching the Negotiator 4:Setting Goals 5:Limit Setting 6:Right Questioning in a Negotiating Process 7:Importance of Listening in a Negotiating Process 8:Knowing When to Pause and Dealing with Emotions 9:Managing Troublesome Individuals and Circumstances 10:Closing a Negotiation Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Philosophy Diploma The Philosophy Diploma course deals with all the leading schools of philosophy, including Materialism, Idealism, Rationalism, Introspection, Skepticism, Empiricism, and other schools in modern philosophy and all the other significant thoughts that have existed throughout history. The discussion within the Philosophy Diploma course includes four paths of understanding philosophy- doctrines or branches, movements, periods, and different philosophers' contributions. Each concept will be discussed to have the related philosophical terms that play a role in describing the concepts. The course begins with an introduction to philosophy by explaining what it means and includes. The introduction also has the benefits of studying the subject of philosophy. After this, the course discusses each primary philosophical theory and the relationship between metaphysics, religion, and philosophy. The Philosophy Diploma course covers a chronology of all great philosophers, highlighting their most significant periods, ideas, and social achievements. A glossary that includes all essential philosophical terminologies is a part of the course that will ensure that students do not face any confusion right from the beginning. After giving a brief introduction and laying down the basics of philosophy, the course goes on to discuss different theories that are influential today in the field of philosophy, starting with idealism and materialism, then moving on to stoicism, empiricism, rationalism, existentialism, scepticism, and then to modern philosophy. This Philosophy Diploma course may be thought of as purely academic, to unravel and comprehend the most critical thoughts of some of the world's most notable philosophers and the ideologies they propagated and lived by. The knowledge you will gain through this course can be used as a basis for deciding whether or not you want to pursue further studies in the field of philosophy. Make the most of this diploma course in philosophy by being open to absorbing the information that will enhance your thinking abilities, questioning the structure of the world, and developing your interpretation of life from there. By applying this method, you can create a philosophy of your own instead of blindly following ideologies that do not let you make individual choices. The Philosophy Diploma course in Philosophy will also help build and improve debating and analytical skills. What you will learn 1:What is Philosophy 2:Becoming a Philosopher 3:History of Philosophy 4:Eastern Philosophy 5:The Isms of Philosophy 6:The Scope of Philosophy 7:Interpretation of Language 8:Mind and Morality 9:Philosophy and politics 10:Democritus and atoms Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.
Description Do you need to lead one-on-one meetings in your workplace? If you do, then you will know it is your responsibility to make them comfortable for both of you, and also an effective use of time. One-on-One Meetings Serve Many Purposes They may be for Goal setting Performance review - formal and informal Tasking and progress monitoring Briefing Problem-solving and addressing issues Care and support Guidance Coaching or mentoring Performance feedback ...Even reprimands But often, people get promoted to a level where they need to lead these kinds of meeting, without getting any training. So, in this course, we'll cover: The different types of one-on-one meeting Planning and preparing your meeting Putting together an effective agenda How to build rapport How men and women each perceive a mixed meeting - with advice for each How to listen well Questioning skills How to adapt to the range of meeting types you'll need as a manager, project manager, or team leader. As a result, you'll be able to: Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Prior Experience The only prior experience you need is some exposure to organizational life. However, the people who may find this most valuable are those who have tried leading their first one-on-one meetings and so know what challenges you want to work on.. Who is this course for? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Your Tutor: Dr Mike Clayton Your tutor is Dr. Mike Clayton. As a senior manager at international consulting firm, Deloitte, Mike had to deal with conflict among staff, and with clients, and even among clients. But more important, as a senior representative of his firm and a program leader, he needed to avoid escalation of conflict. Now, as a trainer and facilitator, he has been applying what he learned and teaching it to others. This course represents 15 years' experience of what tools students find most helpful, and 25 years experience in business, managing conflicts large and small. Mike is supported by Felicity Dwyer Felicity is an experienced management trainer and coach, whose Institute of Leadership and Management accredited courses have a justifiably high reputation across the UK. What Will I Learn? Select the most effective style for your one-on-one meeting Plan and prepare for an effective meeting that puts both of you at ease, and allows you to make the progress you need Lead a meeting that flows naturally Choose the most suitable room layout for your meeting Build and strengthen professional rapport with the other person Avoid the traps of the male-female one-on-one dynamic Listen deeply, and ask insightful questions Lead a range of different types of one-on-one meeting, for: appraisal, progress checking, coaching, mentoring and reprimands. Who is the target audience? Supervisors who need to guide and support colleagues Managers who need to set expectations, and monitor performance Professionals who need to meet with other professionals and workplace contacts Leaders who want to coach, mentor, and give feedback to colleagues ... anyone in the world of work who has to take the lead in a one-on-one meeting Requirements You should be a professional, manager, or supervisor who leads one-on-one workplace meetings ...or be expecting to lead them in the near future. Welcome and Introduction Welcome to the Course 00:03:00 Why One-on-One Meetings are so Important 00:03:00 Reasons to Meet 00:03:00 Meetings are Conversations: Types of Conversation 00:04:00 Preparation and Planning for Your One-onOne Meeting Planning your One-on-One Meetings 00:04:00 How to Prepare for Your Meeting 00:02:00 Preparing your Agenda 00:05:00 Running Your One-on-One Meeting The Five Stages of a Meeting 00:04:00 Meeting Room Layout 00:06:00 Rapport Building Skills 00:04:00 The Male-Female Dynamic 00:01:00 The Male-Female Dynamic - from His Perspective 00:05:00 The Male-Female Dynamic - from Her Perspective 00:02:00 Questioning Skills 00:08:00 Listening Skills 00:06:00 Particular Types of One-on-One Meeting Staff-focused One-on-One Meetings 00:05:00 Checkpoint Meetings 00:04:00 Informal Feedback Meeting 00:04:00 Formal Appraisal Meetings 00:06:00 Difficult Conversations 00:04:00 Coaching Meetings 00:06:00 Mentoring Meetings 00:04:00 Giving a Reprimand 00:03:00 Closing Last Thoughts 00:02:00
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Step into the world of effective Team Management through our Level 1 Diploma in Team Management. With modules covering everything from Understanding Teams to advanced Leadership Skills, this course is your key to Team Management excellence.
Highlights of the Course Course Type: Online Learning Duration: 1 Hour Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Gain comprehensive knowledge about business communication Understand the core competencies and principles of business communication Explore the various areas of business communication Know how to apply the skills you acquired from this course in a real-life context Become a confident and expert manager Master In International Business Communication Course Master the skills you need to propel your career forward in business communication. This course will equip you with the essential knowledge and skillset that will make you a confident manager and take your career to the next level. This comprehensive master in international business communication course is designed to help you surpass your professional goals. The skills and knowledge that you will gain through studying this master in international business communication course will help you get one step closer to your professional aspirations and develop your skills for a rewarding career. This comprehensive course will teach you the theory of effective business communication practice and equip you with the essential skills, confidence and competence to assist you in the business communication industry. You'll gain a solid understanding of the core competencies required to drive a successful career in business communication. This course is designed by industry experts, so you'll gain knowledge and skills based on the latest expertise and best practices. This extensive course is designed for manager or for people who are aspiring to specialise in business communication. Enrol in this master in international business communication course today and take the next step towards your personal and professional goals. Earn industry-recognised credentials to demonstrate your new skills and add extra value to your CV that will help you outshine other candidates. Who is this Course for? This comprehensive master in international business communication course is ideal for anyone wishing to boost their career profile or advance their career in this field by gaining a thorough understanding of the subject. Anyone willing to gain extensive knowledge on this business communication can also take this course. Whether you are a complete beginner or an aspiring professional, this course will provide you with the necessary skills and professional competence, and open your doors to a wide number of professions within your chosen sector. Entry Requirements This master in international business communication course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone, as well as a reliable internet connection. Assessment This master in international business communication course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Advance Your Career This master in international business communication course will provide you with a fresh opportunity to enter the relevant job market and choose your desired career path. Additionally, you will be able to advance your career, increase your level of competition in your chosen field, and highlight these skills on your resume. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Module 01: Introduction Introduction 00:04:00 Module 02: Communication Process Communication Process 00:05:00 Module 03: Barriers of Effective Communication Barriers of Effective Communication 00:01:00 Module 04: Monroe's Motivated Sequence Monroe's Motivated Sequence 00:01:00 Module 05: Various Questioning Techniques Various Questioning Techniques 00:03:00 Module 06: Role of Active Listening Role of Active Listening 00:02:00 Module 07: Role of Body Language Role of Body Language 00:12:00 Module 08: Writing Effective Emails Writing Effective Emails 00:01:00 Module 09: Attention Interest Desire Action Tool Attention Interest Desire Action Tool 00:03:00 Certificate of Achievement Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00