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Duration 5 Days 30 CPD hours This course is intended for This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths. This course covers the following key elements of Microsoft 365 administration: Microsoft 365 tenant management, Microsoft 365 identity synchronization, and Microsoft 365 security and compliance. In Microsoft 365 tenant management, you learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, security groups, and administrative roles. You then transition to configuring Microsoft 365, with a primary focus on configuring Office client connectivity. Finally, you explore how to manage user-driven client installations of Microsoft 365 Apps for enterprise deployments. The course then transitions to an in-depth examination of Microsoft 365 identity synchronization, with a focus on Microsoft Entra Connect and Connect Cloud Sync. You learn how to plan for and implement each of these directory synchronization options, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multifactor authentication and self-service password management. In Microsoft 365 security management, you begin examining the common types of threat vectors and data breaches facing organizations today. You then learn how Microsoft 365?s security solutions address each of these threats. You are introduced to the Microsoft Secure Score, as well as to Microsoft Entra ID Protection. You then learn how to manage the Microsoft 365 security services, including Exchange Online Protection, Safe Attachments, and Safe Links. Finally, you are introduced to the various reports that monitor an organization?s security health. You then transition from security services to threat intelligence; specifically, using Microsoft 365 Defender, Microsoft Defender for Cloud Apps, and Microsoft Defender for Endpoint. Once you have this understanding of Microsoft 365?s security suite, you then examine the key components of Microsoft 365 compliance management. This begins with an overview of all key aspects of data governance, including data archiving and retention, Microsoft Purview message encryption, and data loss prevention (DLP). You then delve deeper into archiving and retention, paying particular attention to Microsoft Purview insider risk management, information barriers, and DLP policies. You then examine how to implement these compliance features by using data classification and sensitivity labels. Prerequisites Completed a role-based administrator course such as Messaging, Teamwork, Security, Compliance, or Collaboration. A proficient understanding of DNS and basic functional experience with Microsoft 365 services. A proficient understanding of general IT practices. A working knowledge of PowerShell. 1 - Configure your Microsoft 365 experience Explore your Microsoft 365 cloud environment Configure your Microsoft 365 organizational profile Manage your tenant subscriptions in Microsoft 365 Integrate Microsoft 365 with customer engagement apps Complete your tenant configuration in Microsoft 365 2 - Manage users, licenses, and mail contacts in Microsoft 365 Determine the user identity model for your organization Create user accounts in Microsoft 365 Manage user account settings in Microsoft 365 Manage user licenses in Microsoft 365 Recover deleted user accounts in Microsoft 365 Perform bulk user maintenance in Microsoft Entra ID Create and manage guest users Create and manage mail contacts 3 - Manage groups in Microsoft 365 Examine groups in Microsoft 365 Create and manage groups in Microsoft 365 Create dynamic groups using Azure rule builder Create a Microsoft 365 group naming policy Create groups in Exchange Online and SharePoint Online 4 - Add a custom domain in Microsoft 365 Plan a custom domain for your Microsoft 365 deployment Plan the DNS zones for a custom domain Plan the DNS record requirements for a custom domain Create a custom domain in Microsoft 365 5 - Configure client connectivity to Microsoft 365 Examine how automatic client configuration works Explore the DNS records required for client configuration Configure Outlook clients Troubleshoot client connectivity 6 - Configure administrative roles in Microsoft 365 Explore the Microsoft 365 permission model Explore the Microsoft 365 admin roles Assign admin roles to users in Microsoft 365 Delegate admin roles to partners Manage permissions using administrative units in Microsoft Entra ID Elevate privileges using Microsoft Entra Privileged Identity Management Examine best practices when configuring administrative roles 7 - Manage tenant health and services in Microsoft 365 Monitor the health of your Microsoft 365 services Monitor tenant health using Microsoft 365 Adoption Score Monitor tenant health using Microsoft 365 usage analytics Develop an incident response plan Request assistance from Microsoft 8 - Deploy Microsoft 365 Apps for enterprise Explore Microsoft 365 Apps for enterprise functionality Explore your app compatibility by using the Readiness Toolkit Complete a self-service installation of Microsoft 365 Apps for enterprise Deploy Microsoft 365 Apps for enterprise with Microsoft Configuration Manager Deploy Microsoft 365 Apps for enterprise from the cloud Deploy Microsoft 365 Apps for enterprise from a local source Manage updates to Microsoft 365 Apps for enterprise Explore the update channels for Microsoft 365 Apps for enterprise Manage your cloud apps using the Microsoft 365 Apps admin center 9 - Analyze your Microsoft 365 workplace data using Microsoft Viva Insights Examine the analytical features of Microsoft Viva Insights Explore Personal insights Explore Team insights Explore Organization insights Explore Advanced insights 10 - Explore identity synchronization Examine identity models for Microsoft 365 Examine authentication options for the hybrid identity model Explore directory synchronization 11 - Prepare for identity synchronization to Microsoft 365 Plan your Microsoft Entra deployment Prepare for directory synchronization Choose your directory synchronization tool Plan for directory synchronization using Microsoft Entra Connect Plan for directory synchronization using Microsoft Entra Connect cloud sync 12 - Implement directory synchronization tools Configure Microsoft Entra Connect prerequisites Configure Microsoft Entra Connect Monitor synchronization services using Microsoft Entra Connect Health Configure Microsoft Entra Connect cloud sync prerequisites Configure Microsoft Entra Connect cloud sync 13 - Manage synchronized identities Manage users with directory synchronization Manage groups with directory synchronization Use Microsoft Entra Connect Sync Security Groups to help maintain directory synchronization Configure object filters for directory synchronization Explore Microsoft Identity Manager Troubleshoot directory synchronization 14 - Manage secure user access in Microsoft 365 Manage user passwords Enable pass-through authentication Enable multifactor authentication Enable passwordless sign-in with Microsoft Authenticator Explore self-service password management Explore Windows Hello for Business Implement Microsoft Entra Smart Lockout Implement conditional access policies Explore Security Defaults in Microsoft Entra ID Investigate authentication issues using sign-in logs 15 - Examine threat vectors and data breaches Explore today's work and threat landscape Examine how phishing retrieves sensitive information Examine how spoofing deceives users and compromises data security Compare spam and malware Examine account breaches Examine elevation of privilege attacks Examine how data exfiltration moves data out of your tenant Examine how attackers delete data from your tenant Examine how data spillage exposes data outside your tenant Examine other types of attacks 16 - Explore the Zero Trust security model Examine the principles and components of the Zero Trust model Plan for a Zero Trust security model in your organization Examine Microsoft's strategy for Zero Trust networking Adopt a Zero Trust approach 17 - Explore security solutions in Microsoft 365 Defender Enhance your email security using Exchange Online Protection and Microsoft Defender for Office 365 Protect your organization's identities using Microsoft Defender for Identity Protect your enterprise network against advanced threats using Microsoft Defender for Endpoint Protect against cyber attacks using Microsoft 365 Threat Intelligence Provide insight into suspicious activity using Microsoft Cloud App Security Review the security reports in Microsoft 365 Defender 18 - Examine Microsoft Secure Score Explore Microsoft Secure Score Assess your security posture with Microsoft Secure Score Improve your secure score Track your Microsoft Secure Score history and meet your goals 19 - Examine Privileged Identity Management Explore Privileged Identity Management in Microsoft Entra ID Configure Privileged Identity Management Audit Privileged Identity Management Control privileged admin tasks using Privileged Access Management 20 - Examine Azure Identity Protection Explore Azure Identity Protection Enable the default protection policies in Azure Identity Protection Explore the vulnerabilities and risk events detected by Azure Identity Protection Plan your identity investigation 21 - Examine Exchange Online Protection Examine the anti-malware pipeline Detect messages with spam or malware using Zero-hour auto purge Explore anti-spoofing protection provided by Exchange Online Protection Explore other anti-spoofing protection Examine outbound spam filtering 22 - Examine Microsoft Defender for Office 365 Climb the security ladder from EOP to Microsoft Defender for Office 365 Expand EOP protections by using Safe Attachments and Safe Links Manage spoofed intelligence Configure outbound spam filtering policies Unblock users from sending email 23 - Manage Safe Attachments Protect users from malicious attachments by using Safe Attachments Create Safe Attachment policies using Microsoft Defender for Office 365 Create Safe Attachments policies using PowerShell Modify an existing Safe Attachments policy Create a transport rule to bypass a Safe Attachments policy Examine the end-user experience with Safe Attachments 24 - Manage Safe Links Protect users from malicious URLs by using Safe Links Create Safe Links policies using Microsoft 365 Defender Create Safe Links policies using PowerShell Modify an existing Safe Links policy Create a transport rule to bypass a Safe Links policy Examine the end-user experience with Safe Links 25 - Explore threat intelligence in Microsoft 365 Defender Explore Microsoft Intelligent Security Graph Explore alert policies in Microsoft 365 Run automated investigations and responses Explore threat hunting with Microsoft Threat Protection Explore advanced threat hunting in Microsoft 365 Defender Explore threat analytics in Microsoft 365 Identify threat issues using Microsoft Defender reports 26 - Implement app protection by using Microsoft Defender for Cloud Apps Explore Microsoft Defender Cloud Apps Deploy Microsoft Defender for Cloud Apps Configure file policies in Microsoft Defender for Cloud Apps Manage and respond to alerts in Microsoft Defender for Cloud Apps Configure Cloud Discovery in Microsoft Defender for Cloud Apps Troubleshoot Cloud Discovery in Microsoft Defender for Cloud Apps 27 - Implement endpoint protection by using Microsoft Defender for Endpoint Explore Microsoft Defender for Endpoint Configure Microsoft Defender for Endpoint in Microsoft Intune Onboard devices in Microsoft Defender for Endpoint Manage endpoint vulnerabilities with Microsoft Defender Vulnerability Management Manage device discovery and vulnerability assessment Reduce your threat and vulnerability exposure 28 - Implement threat protection by using Microsoft Defender for Office 365 Explore the Microsoft Defender for Office 365 protection stack Investigate security attacks by using Threat Explorer Identify cybersecurity issues by using Threat Trackers Prepare for attacks with Attack simulation training 29 - Examine data governance solutions in Microsoft Purview Explore data governance and compliance in Microsoft Purview Protect sensitive data with Microsoft Purview Information Protection Govern organizational data using Microsoft Purview Data Lifecycle Management Minimize internal risks with Microsoft Purview Insider Risk Management Explore Microsoft Purview eDiscovery solutions 30 - Explore archiving and records management in Microsoft 365 Explore archive mailboxes in Microsoft 365 Enable archive mailboxes in Microsoft 365 Explore Microsoft Purview Records Management Implement Microsoft Purview Records Management Restore deleted data in Exchange Online Restore deleted data in SharePoint Online 31 - Explore retention in Microsoft 365 Explore retention by using retention policies and retention labels Compare capabilities in retention policies and retention labels Define the scope of a retention policy Examine the principles of retention Implement retention using retention policies, retention labels, and eDiscovery holds Restrict retention changes by using Preservation Lock 32 - Explore Microsoft Purview Message Encryption Examine Microsoft Purview Message Encryption Configure Microsoft Purview Message Encryption Define mail flow rules to encrypt email messages Add organizational branding to encrypted email messages Explore Microsoft Purview Advanced Message Encryption 33 - Explore compliance in Microsoft 365 Plan for security and compliance in Microsoft 365 Plan your beginning compliance tasks in Microsoft Purview Manage your compliance requirements with Compliance Manager Examine the Compliance Manager dashboard Analyze the Microsoft Compliance score 34 - Implement Microsoft Purview Insider Risk Management Explore insider risk management Plan for insider risk management Explore insider risk management policies Create insider risk management policies Investigate insider risk management activities and alerts Explore insider risk management cases 35 - Implement Microsoft Purview Information Barriers Explore Microsoft Purview Information Barriers Configure information barriers in Microsoft Purview Examine information barriers in Microsoft Teams Examine information barriers in OneDrive Examine information barriers in SharePoint 36 - Explore Microsoft Purview Data Loss Prevention Examine Data Loss Prevention Explore Endpoint data loss prevention Examine DLP policies View DLP policy results Explore DLP reports 37 - Implement Microsoft Purview Data Loss Prevention Plan to implement Microsoft Purview Data Loss Protection Implement Microsoft Purview's default DLP policies Design a custom DLP policy Create a custom DLP policy from a template Configure email notifications for DLP policies Configure policy tips for DLP policies 38 - Implement data classification of sensitive information Explore data classification Implement data classification in Microsoft 365 Explore trainable classifiers Create and retrain a trainable classifier View sensitive data using Content explorer and Activity explorer Detect sensitive information documents using Document Fingerprinting 39 - Explore sensitivity labels Manage data protection using sensitivity labels Explore what sensitivity labels can do Determine a sensitivity label's scope Apply sensitivity labels automatically Explore sensitivity label policies 40 - Implement sensitivity labels Plan your deployment strategy for sensitivity labels Examine the requirements to create a sensitivity label Create sensitivity labels Publish sensitivity labels Remove and delete sensitivity labels Additional course details: Nexus Humans MS-102T00: Microsoft 365 Administrator training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the MS-102T00: Microsoft 365 Administrator course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

CPD certified, digital study session, 24-hour postural care training, learning new ways to bring excellence to 24-postural care, focussing on supported lying.

Duration 4 Days 24 CPD hours This course is intended for Successful students have experience and knowledge in IT operations, including networking, virtualization, identity, security, business continuity, disaster recovery, data platforms, and governance. Students also have experience designing and architecting solutions. Before attending this course, students must have previous experience deploying or administering Azure resources and strong conceptual knowledge of: Azure compute technologies such as VMs, containers and serverless solutions Azure virtual networking to include load balancers Azure Storage technologies (unstructured and databases) General application design concepts such as messaging and high availability This course teaches Azure Solution Architects how to design infrastructure solutions. Course topics cover governance, compute, application architecture, storage, data integration, authentication, networks, business continuity, and migrations. The course combines lecture with case studies to demonstrate basic architect design principles. Prerequisites Before attending this course, students must have previous experience deploying or administering Azure resources and conceptual knowledge of: Azure Active Directory Azure compute technologies such as VMs, containers and serverless solutions Azure virtual networking to include load balancers Azure Storage technologies (unstructured and databases) General application design concepts such as messaging and high availability AZ-104T00 - Microsoft Azure Administrator 1 - Design governance Design for governance Design for management groups Design for subscriptions Design for resource groups Design for resource tags Design for Azure Policy Design for role-based access control (RBAC) Design for Azure landing zones 2 - Design an Azure compute solution Choose an Azure compute service Design for Azure Virtual Machines solutions Design for Azure Batch solutions Design for Azure App Service solutions Design for Azure Container Instances solutions Design for Azure Kubernetes Service solutions Design for Azure Functions solutions Design for Azure Logic Apps solutions 3 - Design a data storage solution for non-relational data Design for data storage Design for Azure storage accounts Design for data redundancy Design for Azure Blob Storage Design for Azure Files Design for Azure managed disks Design for storage security 4 - Design a data storage solution for relational data Design for Azure SQL Database Design for Azure SQL Managed Instance Design for SQL Server on Azure Virtual Machines Recommend a solution for database scalability Recommend a solution for database availability Design security for data at rest, data in motion, and data in use Design for Azure SQL Edge Design for Azure Cosmos DB and Table Storage 5 - Design data integration Design a data integration solution with Azure Data Factory Design a data integration solution with Azure Data Lake Design a data integration and analytic solution with Azure Databricks Design a data integration and analytic solution with Azure Synapse Analytics Design strategies for hot, warm, and cold data paths Design an Azure Stream Analytics solution for data analysis 6 - Design an application architecture Describe message and event scenarios Design a messaging solution Design an Azure Event Hubs messaging solution Design an event-driven solution Design a caching solution Design API integration Design an automated app deployment solution Design an app configuration management solution 7 - Design authentication and authorization solutions Design for identity and access management (IAM) Design for Microsoft Entra ID Design for Microsoft Entra business-to-business (B2B) Design for Azure Active Directory B2C (business-to-customer) Design for conditional access Design for identity protection Design for access reviews Design service principals for applications Design managed identities Design for Azure Key Vault 8 - Design a solution to log and monitor Azure resources Design for Azure Monitor data sources Design for Azure Monitor Logs (Log Analytics) workspaces Design for Azure Workbooks and Azure insights Design for Azure Data Explorer 9 - Design network solutions Recommend a network architecture solution based on workload requirements Design patterns for Azure network connectivity services Design outbound connectivity and routing Design for on-premises connectivity to Azure Virtual Network Choose an application delivery service Design for application delivery services Design for application protection services 10 - Design a solution for backup and disaster recovery Design for backup and recovery Design for Azure Backup Design for Azure blob backup and recovery Design for Azure files backup and recovery Design for Azure virtual machine backup and recovery Design for Azure SQL backup and recovery Design for Azure Site Recovery 11 - Design migrations Evaluate migration with the Cloud Adoption Framework Describe the Azure migration framework Assess your on-premises workloads Select a migration tool Migrate your structured data in databases Select an online storage migration tool for unstructured data Migrate offline data 12 - Introduction to the Microsoft Azure Well-Architected Framework Azure Well-Architected Framework pillars Cost optimization Operational excellence Performance efficiency Reliability Security 13 - Microsoft Azure Well-Architected Framework - Cost Optimization Develop cost-management discipline Design with a cost-efficiency mindset Design for usage optimization Design for rate optimization Monitor and optimize over time 14 - Microsoft Azure Well-Architected Framework - Operational excellence Embrace DevOps culture Establish development standards Evolve operations with observability Deploy with confidence Automate for efficiency Adopt safe deployment practices 15 - Microsoft Azure Well-Architected Framework - Performance efficiency Negotiate realistic performance targets Design to meet capacity requirements Achieve and sustain performance Improve efficiency through optimization 16 - Microsoft Azure Well-Architected Framework - Reliability Design for business requirements Design for resilience Design for recovery Design for operations Keep it simple 17 - Microsoft Azure Well-Architected Framework - Security Plan your security readiness Design to protect confidentiality Design to protect integrity Design to protect availability Sustain and evolve your security posture 18 - Getting started with the Microsoft Cloud Adoption Framework for Azure Customer narrative Common blockers 19 - Prepare for successful cloud adoption with a well-defined strategy Customer narrative Capture strategic motivation Define objectives and key results Evaluate financial considerations Understand technical considerations Create a business case 20 - Prepare for cloud adoption with a data-driven plan Customer narrative 21 - Choose the best Azure landing zone to support your requirements for cloud operations Customer narrative Common operating models Design areas for Azure landing zones Design principles for Azure landing zones Journey to the target architecture Choose an Azure landing zone option Deploy the Azure landing zone accelerator Enhance your landing zone 22 - Migrate to Azure through repeatable processes and common tools Customer narrative Migration process Migration tools Common tech platforms 23 - Address tangible risks with the Govern methodology of the Cloud Adoption Framework for Azure Customer narrative Govern methodology Corporate policies Governance disciplines Deploy a cloud governance foundation The Cost Management discipline 24 - Ensure stable operations and optimization across all supported workloads deployed to the cloud Establish business commitments Deploy an operations baseline Protect and recover Enhance an operations baseline Manage platform and workload specialization 25 - Innovate applications by using Azure cloud technologies Follow the innovation lifecycle Azure technologies for the build process Infuse your applications with AI Azure technologies for measuring business impact Azure technologies for the learn process 26 - Prepare for cloud security by using the Microsoft Cloud Adoption Framework for Azure Customer narrative Methodology Security roles and responsibilities Simplify compliance and security Simplify security implementation Security tools and policies Additional course details: Nexus Humans AZ-305T00: Designing Microsoft Azure Infrastructure Solutions training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-305T00: Designing Microsoft Azure Infrastructure Solutions course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Duration 1 Days 6 CPD hours This course is intended for This course is suitable for IT personnel who are just beginning to work with Azure. This audience wants to learn about our offerings and get hands-on experience with the product. This course primarily uses the Azure portal and command line interface to create resources and does not require scripting skills. Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator. This course combines lecture, demonstrations, and hands-on labs. This course will also help prepare someone for the AZ-900 exam. This course will provide foundational level knowledge on cloud concepts; core Azure services; and Azure management and governance features and tools. Prerequisites There are no prerequisites for taking this course. Familiarity with cloud computing is helpful, but isn't necessary. 1 - Describe cloud computing What is cloud computing Describe the shared responsibility model Define cloud models Describe the consumption-based model 2 - Describe the benefits of using cloud services Describe the benefits of high availability and scalability in the cloud Describe the benefits of reliability and predictability in the cloud Describe the benefits of security and governance in the cloud Describe the benefits of manageability in the cloud 3 - Describe cloud service types Describe Infrastructure as a Service Describe Platform as a Service Describe Software as a Service 4 - Describe the core architectural components of Azure What is Microsoft Azure Get started with Azure accounts Describe Azure physical infrastructure Describe Azure management infrastructure 5 - Describe Azure compute and networking services Describe Azure Virtual Machines Describe Azure Virtual Desktop Describe Azure Containers Describe Azure Functions Describe application hosting options Describe Azure Virtual Networking Describe Azure Virtual Private Networks Describe Azure ExpressRoute Describe Azure DNS 6 - Describe Azure storage services Describe Azure storage accounts Describe Azure storage redundancy Describe Azure storage services Identify Azure data migration options Identify Azure file movement options 7 - Describe Azure identity, access, and security Describe Azure directory services Describe Azure authentication methods Describe Azure external identities Describe Azure conditional access Describe Azure role-based access control Describe zero trust model Describe defense-in-depth Describe Microsoft Defender for Cloud 8 - Describe cost management in Azure Describe factors that can affect costs in Azure Compare the Pricing and Total Cost of Ownership calculators Describe the Microsoft Cost Management tool Describe the purpose of tags 9 - Describe features and tools in Azure for governance and compliance Describe the purpose of Microsoft Purview Describe the purpose of Azure Policy Describe the purpose of resource locks Describe the purpose of the Service Trust portal 10 - Describe features and tools for managing and deploying Azure resources Describe tools for interacting with Azure Describe the purpose of Azure Arc Describe Azure Resource Manager and Azure ARM templates 11 - Describe monitoring tools in Azure Describe the purpose of Azure Advisor Describe Azure Service Health Describe Azure Monitor Additional course details: Nexus Humans AZ-900T00 Microsoft Azure Fundamentals training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the AZ-900T00 Microsoft Azure Fundamentals course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

This programme has been specifically designed to help experienced trainers, facilitators and coaches use Everything DiSC and the Five Behaviours assessments, and deliver workshops, with their own clients and in-house teams.

This Renewables Technical Surveying training short two day course is specifically designed for individuals and companies that want to train themselves and their staff on exactly how to carry out Renewables Technical Site Surveying prior to any renewables installation measures, this includes for heating systems, solar systems and EV Charge point installations. The course is primarily aimed at Energy Suppliers, Equipment Manufacturers, Renewable Installers, Domestic Energy Assessors, Retrofit Assessors, Retrofit Co-ordinators, Renewables sales staff and suitable individuals with a basic level of knowledge in varying building structures, heating systems and varying renewable technologies.

LOOKING FOR: PICTURE BOOKS / CHAPTER BOOKS / MG / YA / NEW ADULT inc GRAPHIC NOVELS Gyamfia Osei joined ANA in 2023 as a Literary Agent in the UK department. She was previously an agent at The Good Literary Agency, where she began building her list of authors. Recent successes include a ‘significant’ 6-figure pre-empt for Busayo Matuluko’s YA debut ‘Til Death, a 5-way auction for Quiet Storm by Kimberly Whittam and the shortlisting of Ebinehita Iyere’s Girlhood, Unfiltered at the 2023 British Book Awards. At ANA, Gyamfia is focusing on on developing the agency’s list of children’s authors, while also representing a bespoke list of commercial adult fiction and narrative non-fiction. In the Children’s space, Gyamfia would love to find contemporary stories that are full of heart and joy-driven books across all genres (think Clare Weze, Kimberly Whittam and Elle McNicoll). Funny middle-grade and YA horror are currently at the top of her list and she is also keen to read more teen projects (think Angus, Thongs and Perfect Snogging and Glow Up Lara Bloom) this year. She is very interested in finding a graphic novel or illustrated project for either MG or YA readers. In the older fiction space, Gyamfia enjoys well-plotted, fast-paced narratives with authentic characters who lodge themselves in her mind long after she’s finished reading (think Sadie, Verity and Girl A). She’s open to a broad range of genres, but would be particularly keen to see romantasy, cosy crime, contemporary romance and tightly plotted domestic noir. Please note that Gyamfia doesn’t consider literary fiction and, in the commercial space, she is not hugely interested in very high fantasy, trauma-focused stories or particularly gruesome horror.In the non-fiction space, she would be happy to consider commercial narrative non-fiction and cultural history projects (think Brit(ish), It’s Not That Radical and Everything I Know About Love). She is very open when it comes to Children’s non-fiction but would be particularly interested to consider unique cookbooks aimed at young chefs, books exploring mental health/wellness and projects that bring the experiences of marginalised children to the forefront. Gyamfia would like you to submit a covering letter, 1 page synopsis and the opening three chapters (max 5,000 words). For picture books please send two texts and a covering letter. For non-fiction please supply a cover letter and proposal with up to 5,000 words of your sample text. Please send EITHER picture books OR another genre, not both in one submission. (In addition to the paid sessions, Gyamfia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 26 November 2024

This 18 weeks Virtual Airline Cabin Crew course delivered via Zoom. Lessons scheduled for once a week, evenings from 6:30pm to 9pm. 98% Employment rate after completion of the course. Virtual Airline Cabin Crew which is also known as Air Hostess, Flight Attendant and Stewardess course – Join your lesson from wherever you are.  This intensive 18 weeks Virtual Airline Cabin Crew course designed for candidates who wish to: Travel the world and be paid for it Work in a friendly, collaborative atmosphere, 5000 metres above the sea level Build a global network This glamourous and exciting job requires lots of training and energy. Behind the beautiful smile of each flight attendant, stands a highly trained and skilled person who can deal with unforeseen situations on board.  98% Employment rate after completion of the course. How will you learn? Apart of our traditional class-based tuition, we also offer Virtual Learning courses. On our Virtual (live stream via Zoom) lessons, we provide the same quality of tuition as in the classroom. You only need a laptop, PC or tablet with either built in (or external) camera and microphone. The virtual platform is very interactive with a sense of real classroom at the Academy. You will study from the comfort of your own home and communicate with your tutor and classmates via video chat (by using your phone or computer camera) and you will receive outstanding tuition, qualification, and certification. We provide A-Z guidance starting from before and after the course. Your tutor will guide you through the online course to graduation which you will be welcome to attend. What a joy it would be to meet your tutor and classmates in real life!! You will have: According to the timetable- 1 lesson per week for 18 consecutive weeks. Exams and final exam based on which the certificate will be issued. On successful completion you will hold: Airline Cabin Crew certificate in Current Airline Training Standards and Equipment. Individual support on the journey from the course to a job placement Receive constant updates on recruitment and news from Aviation the world We will enhance your CV Full support on your job application process Gain an insight into the airline selection process and final one-to-one interview What is Flight Attendant? Flight attendant/Airline Cabin Crew/Stewardess/Air Hostess are the most visible, glamorous jobs of all airline employees. A Flight Attendant is someone whose primary duty is to ensure the safety and comfort of passengers during a flight. They are members of an aircrew team , who operate a commercial, business or even military aircraft while travelling domestically or internationally.  Flight Attendant benefits: Getting paid for travelling the world Lifestyle Flexible Work Schedules Meeting Interesting People Free Food & Accommodation Excellent Compensation The uniforms Working Environment How to become successful Flight Attendant job candidate?Our Aviation Team understands each candidate who wish to become Airline Cabin Crew or start a career in Aviation. Airline companies look for individuals who share their values and can act as ambassadors for the company’s brand. Cabin Crew are the face of the airline company which means they deliver a fantastic service that makes airline world famous. Airline companies prefer candidates with knowledge of Cabin Crew role. Airline companies have selection day or online tests as a first stage of recruitment, after which, they will take a closer look at applicants CV, skills and experience. If you completed Airline Cabin Crew course, your application will stand out and you can get an offer from the first round.  Student – Cabin Crew Flying Support Group As a market leading Airline Cabin Crew Training Company with a wealth of experience in Aviation and recruitment, we constantly upgrading our course and going extra nautical mile to guide and support all our students to ensure they can reach their goals. Graduates who are already flying, offer their full support to us and new students. They share an insight of the airline they already fly with, and help new students through the process of joining them at that airline. It gives a flying start to a career to new learners.  Why London Waterloo Academy? Top Airline Cabin Crew course provider in London 98% Employment rate after completion of the course With years of experience in Airline Cabin Crew industry, London Waterloo Academy has been recognised by major TV, radio channels who have invited our Aviation Team for expert advice or interview. We are recognised by major airline companies in Europe and overseas who have approached London Waterloo Academy to deliver internal cabin crew training, corporate training and to recruit our graduates as a result of their high qualification standards and knowledge. Our graduates are now flying with Etihad, Saudi Air, Hainan Airlines, Small Planet, British Airways, Qatar, EasyJet, Thomas Cook, Ryanair, Cubana de Aviación, Air France,Titan, Norwegian B737 Short Haul and many more. The vast global experience of our instructors This course has been developed in accordance with EASA PART-CC Working together – Starting a new career isn’t easy and often it can seem like a lonely and impossible process. Our Aviation Department stays behind each learner, supporting every step of the way, we give you all the tools, skills and assistance you need to succeed. Our success, built on the success of our students and a long list of graduates with successful stories. Course Entry Requirements: English Language at B2 (CEFR) level or above. There are no other special requirements for this Airline Cabin Crew course. We will teach you from scratch and support after the course when applying for the job. This course has been developed for all candidates, independent of their background, wishing to start a new career.  Dates (choose one for your course): 14 March 2024 – 11 July 2024, Thursday classes 10 June 2024 – 7 October 2024, Monday classes 17 September 2024 – 14 January 2025, Tuesday classes 18 November 2024 – 17 March 2025, Monday classes Course duration – 18 weeks Classes – once a week Lesson Time – 6:30pm to 9pm – GMT (London time) Course fee – £529 (we offer flexible payment plan and accept weekly instalments) Registration fee – £300 (includes: examination, Airline Cabin Crew certificate in Current Airline Training Standards and Equipment)

This course has been designed and approved by the ILM (Institute of Leadership and Management). The recognition from the ILM means delegates receive an ILM Recognised Certificate from the ILM upon successful completion of the course. All of our ILM Programmes are provided in partnership with The BCF Group, which is the ILM Approved Centre we deliver under. Venue Details Nottingham The BCF Group Ltd, 5 Wheatcroft Business Park, Landmere Lane, Edwalton, Nottingham, NG12 4DG Suitable for Wheelchairs All Nottingham courses are held at the head office of The BCF Group. The comfortable training suites (which are situated on ground level, as well as the toilet facilities, making them wheelchair-friendly) are fully air conditioned with natural daylight. Plentiful on-site free car parking is also available. In-House Courses Our Train The Trainer course has been developed and refined over the many years we have been providing it to delegates from organisations in virtually every industry. The course syllabus is flexible and can be tailored to the specific requirements of your organisation and industry. If you would like to discuss how we can tailor this Train The Trainer course for you and/or run it at your premises, please contact us. Scheduled Courses Classroom Course - Nottingham (NG12 4DG) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat 16-17 April 2024 - COURSE FULL 29-30 April 2024 18-19 June 2024 15-16 August 2024 14-15 October 2024 03-04 December 2024 Classroom Course - Reading (RG41 5QS) Classroom training courses enable you to benefit from having the tutor and other delegates right there in the room with you. Face-to-face training sessions are one of the best ways to learn, as it is easy to ask questions and have group discussions. Cost: £895 + vat 05-06 March 2024 25-26 June 2024 26-27 September 2024 05-06 December 2024 Zoom™ Course Attending a course via Zoom videoconferencing gives you all of the benefits of classroom training without the need to leave your home or office. You still benefit from a real tutor facilitating the programme, and the content is exactly the same. Cost: £795 + vat March 2024 - 25th March (morning), 25th March (afternoon), 26th March (morning), 26th March (afternoon) May 2024 - 21st May (morning), 21st May (afternoon), 22nd May (morning), 22nd May (afternoon) July 2024 - 18th July (morning), 18th July (afternoon), 19th July (morning), 19th July (afternoon) September 2024 - 18th September (morning), 18th September (afternoon), 19th September (morning), 19th September (afternoon) November 2024 - 13th November (morning), 13th November (afternoon), 14th November (morning), 14th November (afternoon) January 2025 - 21st January (morning), 21st January (afternoon), 22nd January (morning), 22nd January (afternoon)

LOOKING FOR: ADULT FICTION, YA THRILLER Saskia Leach is an Agent's Assistant at Kate Nash Literary Agency and is currently training to become a Junior Agent. She graduated from Royal Holloway, University of London in 2020 with a BA degree in English and History, before joining Kate Nash Literary Agency in 2021. Saskia loves commercial fiction that features complex and dynamic characters and is fascinated by stories containing document inserts or written from multiple perspectives. Saskia enjoys commercial and book club fiction and is particularly looking for cosy crime from any period (whether contemporary like Janice Hallett and Richard Osman, traditional Golden Age murder mystery or historical), WW2 historical fiction in the vein of Heather Morris or Markus Zusak, twisty psychological thriller with a unique hook, LGBTQ+ romance, underrepresented voices and perspectives, YA thriller or romance, and locked-room thriller. Saskia would like you to submit a covering letter, 1 page synopsis and the first 2,500 words of your manuscript in a single word document. (In addition to the paid sessions, Saskia is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice given in your Agent121. The submission deadline is: Tuesday 26 November 2024