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Admin, Secretarial & PA are the ones who are responsible for assisting the high-level executives in a company and helping them excel in their day to day lives. So, suppose you are considering entering the competitive workforce or already working as an administrative assistant and would like to progress to the next level of your career. In that case, this course can help you reach your goal. So, enrol today and master the core competencies while learning the insights, skills, and knowledge you need to succeed in this challenging career. This Diploma in Executive PA at QLS Level 6 course is endorsed by The Quality Licence Scheme and accredited by CPD (with 150 CPD points) to make your skill development and career progression related to Executive PA substantial and easier than ever! The Executive PA course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. This course is designed to give you a broad range of skills to help you differentiate yourself in the competitive job market. This course incorporates the activities you will perform in the job, such as working with the manager, administrative tasks, meeting management, project management, trade shows, interacting with clients, and much more. In addition, through this course, you will acknowledge the skills and duties of being an effective gatekeeper and maintaining the organisation's confidentiality. Likewise, this course also covers the essential tools of the trade, including email protocols, word processing, phone/voicemail etiquette, business writing, and many more. As a result, it will help you familiarise yourself with the tasks you will be performing in your job. Moreover, throughout this course, you will acquire the skills that will help you manage your time effectively so that you can utilise working hours in the most productive way possible. What will I learn from this Executive PA course? Understand the roles and responsibilities of Admin, Secretarial & PA How to adapt the working style of the manager Fundamentals of soft administrative skills Methodologies of effective time management Principles of meeting management In-depth classifications of the tools of the trade How to be an effective gatekeeper Core organisational skills The confidentiality guidelines Master the special tasks such as social media management On top of everything, you will get a certificate that includes 10 CPD points which will help make a mark for yourself in the competitive job market. This certificate will also help you create an impression of self-reliance and dedication that will surely attract prospective employers to prioritise your job application. Enrol in this course today and open doors to enchanting career opportunities ahead. Experts created the Executive PA course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Executive PA Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme and another certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standard-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor supportt *** Course Curriculum *** Here is the curriculum breakdown of the Executive PA course: Executive PA Course Module 1: Introduction to Personal Assistant Module 2: Business Telephone Skills Module 3: Representing Your Boss and Company Module 4: Mail Services and Shipping Module 5: Travel Arrangements Module 6: Organising Meeting and Conferences Module 7: Time Management Module 8: Record Keeping and Filing Systems Module 9: Business Writing Skills Module 10: Organisational Skills Module 11: Communication Skills Module 12: Customer Service Module 13: Effective Planning and Scheduling Module 14: Invoicing/Petty Cash Module 15: Professional Conduct and Ethics Assessment Process We offer an integrated assessment framework to make the process of evaluation for learners easier. You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. CPD 150 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is for ambitious people looking to break into the vibrant Executive PA environment. The programme is also suitable for a variety of people such as: People aspiring to become senior PAs / Secretaries People from other sectors looking for a career change Company employee looking for related training. Requirements Enrol on the course with no formal entry requirements! If you have a passion for knowledge and want to learn something new, register on the the course without any delay. We only ask that all students have a passion for learning and literacy, and be over the age of 16. Complete the course from your computer, tablet, or smartphone, and learn in a way that suits you. Career path Administrative Assistant Office Manager Customer Service Representative Senior Administrative Assistant Human Resources Coordinator Executive Administrative Assistant Project Manager Executive Personal Assistant Certificates CPD Accredited Certificate Digital certificate - £10 Diploma in Executive PA at QLS Level 6 Hard copy certificate - £129 After successfully completing the Diploma in Executive PA at QLS Level 6course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 129 GBP inside the UK 139 GBP (including postal fees) for international delivery CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Are you currently an executive assistant or are you aspiring to be one? This course will teach you how to be the best executive and personal assistant your boss could ever imagine. Description: Being an executive and personal assistant requires having the same skills and knowledge of the person you are assisting with. In this course, you will adequately learn how to work as an executive assistant with the demanding bosses and help them in executing their functions well. You will know how to adapt to their styles of management. Learn how to communicate through written, verbal and nonverbal methods. Explore your time management skills and know how to manage meetings effectively. More importantly, you will know how to use all the tools of the trade effectively in this course. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Executive and Personal Assistant Training Course would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Medical Secretary Personal Assistant. Executive Secretarial and Personal Assistant Training Course - Updated Version Executive PA Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10: Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Module 15: Professional Conduct and Ethics 00:24:00 Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Executive Secretarial and Personal Assistant Training Course - Old Version Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Executive and Personal Assistant Training Course- Activities 00:00:00 Recommended Reading Recommended Reading: Executive Secretarial and Personal Assistant Training Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Executive and Personal Assistant Training Course 00:20:00 Final Exam Final Exam- Executive and Personal Assistant Training Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

LOOKING FOR: YA/NA FANTASY, SFF, HORROR, ADULT FICTION John Baker (he/him) joined the Bell Lomax Moreton agency in 2019, cultivating a list shaped around his passion for science fiction, fantasy, and horror, though has lately also branched out into action/adventure fiction. John focuses on authors writing in the Adult, New Adult, and YA spaces. John leads the wider agency's film & TV desk, is the Secretary of the Association of Author’s Agents, and the co-chair of the AAA’s Bridge Committee. He also serves on the Kingston University MA Publishing Advisory Board. Under the umbrella of speculative fiction, John is looking for fantasy, science fiction, horror, romantasy, or literary speculative fiction. He has built a reputation as a champion of underrepresented voices and stories, be it from creators hailing from the global majority and their diasporas or neurodiverse authors, and naturally gravitates towards this kind of storytelling. In short, if he’s never read a story like yours before, he wants to see it. Adult fantasy: John loves beefy epic fantasy, especially non-Anglo Christian-inspired. Give him an immersive world, a fresh magical or mythic system, and an exciting cast of characters and he’ll be happy. He is a broad church in the genre so loves a political fantasy, swords and sorcery, courtly intrigue, monster hunting and dastardly villains. John is keen to find an urban fantasy that feels fresh and fun and he’s a sucker for a heroic quest narrative. He’s also very open to fantasy that isn’t easily categorised, but it is playing in that world. John is keenly hunting for more historical fantasy, especially inspired by modern history. He’s had fun with mythological retellings in the past, but as ever, let’s make sure it’s shining the spotlight on new stories. He would also love fantasy that centres on types of relationships less celebrated in fantasy, such as established and secure married couples, or siblings. NA/YA fantasy: In this genre, most importantly, John wants to have a good time, whether it’s swoon-worthy kisses in lush ball gowns, or gruesome gore and monsters, so send him pacy, plot-filled adventures. He’d love more books that teenage boys would love: Skullduggery Pleasant forever! Romantasy: The thriving new romantasy genre comes with its own set of challenges, so John wants to know what makes your romantasy different; what will set it out from the (very crowded!) market. Give it completely barmy stakes, cool and unique new settings, or a love story that will make your jaw drop. To be clear, he’s happily sorted for a human person meets a fae creature in the spooky woods. Also, cosmic romance is the genre of the future. Give him romantasy in space. Easy. Horror: John and horror are old friends. He loves horror inspired by myth and folklore, subversive weird horror that leaves your eyebrows in your hairline, historical horror that pulls from ghastly true stories, and anything that you’ll be reading with the light on. He also loves a gothic element and is particularly looking for horror with a strong romantic throughline, fun YA horror, and female & NB horror authors. Science fiction: SF is coming back! And John has been shouting about that. He loves to see an adventurous found-family romp through space or an epic, crunchy space opera. Speculative near-future is fun too, in the vein of Black Mirror’s more uplifting episodes, (e.g. San Junipero). He loves YA science fiction as well; the more creative the better. Literary: John is open to finding more rich magical realism or something character-led yet supernatural and would love a high-concept mystery, in the vein of Stuart Turton. He also loves spec fic that uses the speculative lightly as a way of confronting a deeper truth in society today. Weird stuff: John wants books that will blow people’s minds and defy categorisation. This is hard to describe, but think Gideon The Ninth, The Library At Mount Char, This Is How You Lose The Time War. John loves a pitch that leaves the editors baffled but intrigued. Action/Adventure, Historical Adventure, Espionage: John is branching out into non-speculative adventures, such as John Le Carré, Lee Child, Ian Flemming, and Mick Herron. More as his taste develops, but the hunt is on! Not looking for: military sci-fi or hard SF, or anything with biblical “character wakes up in purgatory/heaven/hell” narratives. The right comedic fantasy has yet to hit his inbox, but please don’t comp Douglas Adams or Sir Terry. John would like you to submit a covering letter, 1-2 page synopsis and the first two chapters of your manuscript in a single word document. (In addition to the paid sessions, John is kindly offering one free session for low income/under-represented writers. Please email agent121@iaminprint.co.uk to apply, outlining your case for this option which is offered at the discretion of I Am In Print).  By booking you understand you need to conduct an internet connection test with I Am In Print prior to the event. You also agree to email your material in one document to reach I Am In Print by the stated submission deadline and note that I Am In Print take no responsibility for the advice received during your agent meeting. The submission deadline is: Tuesday 16th September 2025

As part of the administrative team, Receptionists are the backbone and 'face' of a company, responsible for greeting clients and customers, organising meetings, and upholding a company's image. Their duties range from filing and record-keeping to constructing business emails and taking calls. If you're considering a career as a Receptionist or similar role, then this course offers the ideal introductory training. The Receptionist skills diploma is a personal development course for entry-level learners who wish to learn more about the role, along with administrative best practices. It covers fundamental office procedures, skills and techniques that every aspiring receptionist should know. You'll learn how to improve your business communication and telephone etiquette, the essentials of meeting management, how to master business writing, and much more. Get equipped with valuable transferable and administrative skills and earn an endorsed certificate to increase your opportunity to work for leading companies and organisations. Learning Outcomes: Develop an in-depth understanding of the role and day-to-day responsibilities of a receptionist Improve your telephone and business communication etiquette Learn the principles of record-keeping and the different types of filing systems Sharpen your time management, organisation, planning and communication skills Know how to manage petty cash and create invoices Build your professional image and learn how to work effectively in a team of two Understand the principles of meeting management and minute taking Learn essential business writing skills and how to maintain a professional tone of voice Certificate of Achievement Endorsed Certificate of Achievement from the Quality Licence Scheme Once the course has been completed and the assessment has been passed, all students are entitled to receive an endorsed certificate. This will provide proof that you have completed your training objectives, and each endorsed certificate can be ordered and delivered to your address for only £99. Please note that overseas students may be charged an additional £10 for postage. CPD Certificate from Janets Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Endorsement This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website. Method of Assessment In order to ensure the Quality Licensing scheme endorsed and CPD acknowledged certificate, learners need to score at least 60% pass marks on the assessment process. After submitting assignments, our expert tutors will evaluate the assignments and give feedback based on the performance. After passing the assessment, one can apply for a certificate. Who is this course for? This receptionist skills training course applies to aspiring secretarial experts and anyone looking to kickstart a career in office administration. It is an introductory course for entry-level learners, with no specific entry requirements. This course is also open to both part-time and full-time students. Career Path This Receptionist diploma will equip learners with the skills required for a range of office administrative professions, including the following: Receptionist Personal Assistant Secretary Office Assistant Administrative Assistant Course Content Module 1: Introduction to Reception and Receptionist Introduction to Reception and Receptionist 00:27:00 Module 2: Business Telephone Skills Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company Representing Your Boss and Company 00:36:00 Module 4: Mail Services and Shipping Mail Services and Shipping 00:27:00 Module 5: Travel Arrangements Travel Arrangements 00:26:00 Module 6: Organising Meeting and Conferences Organising Meeting and Conferences 00:28:00 Module 7: Time Management Time Management 00:37:00 Module 8: Record Keeping and Filing Systems Record Keeping and Filing Systems 00:30:00 Module 9: Business Writing Skills Business Writing Skills 00:42:00 Module 10: Organisational Skills Organisational Skills 00:27:00 Module 11: Communication Skills Communication Skills 00:27:00 Module 12: Customer Service Customer Service 00:18:00 Module 13: Effective Planning and Scheduling Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash InvoicingPetty Cash 00:29:00 Assignment Assignment - Receptionist Skills Unlimited Order your Certificate Order your Certificate QLS 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

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Get hired faster in the vital fields of finance and compliance with the AML & KYC Compliance Mini Bundle. Perfect for professionals aiming to enter or advance in anti-money laundering (AML), compliance, and regulatory roles, this bundle revolves around AML, administrative skills, business law, tax, and HR. As financial institutions and businesses face increasing regulatory demands, your mastery of AML and related areas positions you as a high-demand candidate in compliance departments everywhere. Description The AML & KYC Compliance Mini Bundle covers crucial skills that compliance officers, auditors, and financial investigators must demonstrate. From strong AML foundations to vital administrative skills, understanding of business law, awareness of tax obligations, and HR considerations, this bundle combines everything employers are searching for. Employers in banking, insurance, government, and corporate sectors rely on professionals with expertise in AML processes, supported by sound administrative skills, business law knowledge, and grasp of tax frameworks and HR policies. This bundle ensures you present yourself as an indispensable asset in regulatory and compliance roles. FAQ Q: Is this bundle relevant for beginners? A: Yes, it’s structured for both new entrants and compliance upskillers. Q: Why are AML skills critical now? A: Regulatory scrutiny is at an all-time high, making AML expertise crucial. Q: Does it cover legal aspects? A: Yes, business law and tax are core components. Q: Can this help with government or private sector jobs? A: Definitely. Both sectors highly value AML and compliance skills. Q: How do administrative skills fit in? A: They support compliance workflows and documentation accuracy. Q: Should I start immediately? A: Yes, the demand for qualified compliance professionals is urgent.

The EU Customs and Compliance Mini Bundle is your shortcut to high-demand roles in international trade, logistics, and regulatory affairs. If you're looking to break into careers involving Export/Import, KYC, GDPR compliance, Customer Service, or Administrative Skills, this bundle was designed with one goal: to get you hired faster. Every major company dealing with the EU needs experts in Export/Import, GDPR, and KYC. Customer Service and Administrative Skills tie it all together—making this bundle the ideal choice for those ready to enter or elevate within compliance-heavy sectors. Miss this opportunity, and you may be watching others get hired into roles you could’ve easily qualified for. Description The EU Customs and Compliance Mini Bundle combines some of the most employment-relevant skill areas in today’s cross-border and regulatory job market. Export/Import expertise is critical for logistics, freight, and customs-related roles, especially as EU regulations tighten. Whether it’s trade documentation or shipping logistics, Export/Import knowledge is a job market essential. KYC—Know Your Customer—is now a requirement in banking, fintech, insurance, and beyond. Add GDPR and you're instantly valuable to companies managing sensitive EU data. GDPR isn’t optional—it’s law, and recruiters are actively searching for those who understand how it applies across industries. Customer Service and Administrative Skills complement your compliance profile by proving that you can manage workflow, handle clients, and support daily operations in complex environments. Whether your goal is to work in a customs office, a logistics firm, a legal compliance team, or a finance department, the Export/Import, KYC, GDPR, Customer Service, and Administrative Skills foundation this bundle provides is a powerful launchpad. FAQ Q: Is this bundle relevant to careers in EU trade and compliance? A: Absolutely. Export/Import, KYC, and GDPR are core compliance topics across the EU job market. Q: Will this help in landing Customer Service or Admin roles in regulated sectors? A: Yes. Customer Service and Administrative Skills are crucial across logistics, trade, and finance industries. Q: Is this bundle suitable for someone looking to work in shipping or freight? A: Definitely. Export/Import knowledge is essential in shipping and freight roles. Q: Do GDPR and KYC really increase employability? A: Yes—these are legal compliance essentials and appear in thousands of EU job listings. Q: Why choose this bundle over individual courses? A: You get five highly employable skills—including Export/Import, GDPR, and KYC—for a fraction of the cost. Q: Is it beginner-friendly? A: Yes. No prior knowledge needed to start benefiting from the skills in this bundle.

🌟 Transform your healthcare career with the Nursing & Midwifery: 8-in-1 Premium Online Courses Bundle. This expertly crafted bundle merges vital skills from First Aid, Nutrition, Neonatal Nursing, Data Entry, Psychology, Phlebotomy, Pharmacy Technician, and Paediatric First Aid. Midwives and nurses are pillars of healthcare—this bundle equips you with the broad expertise needed to succeed in hospitals, clinics, and community settings. Master clinical care, patient psychology, and administrative skills like Data Entry, all while boosting your job readiness. Limited spots available — enhance your skills and become indispensable in your healthcare team today. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — your trusted partner in nursing & midwifery training. Description Delivering expert patient care demands knowledge across many domains. First Aid and Paediatric First Aid ensure readiness for emergencies. Nutrition and Pharmacy Technician courses provide essential support in medication and dietary management. Specialized Neonatal Nursing training prepares you for newborn care, while Psychology helps you understand patient mental wellbeing. Proficiency in Data Entry aids smooth healthcare documentation, and Phlebotomy skills empower you to perform critical lab work. This blend of clinical and administrative skills is essential for nursing and midwifery roles, giving you an edge in the competitive healthcare job market. FAQ Q: Are these courses accredited? A: Yes, each course is recognized and provides certificates upon completion. Q: How does this bundle improve my career prospects? A: The combination of clinical, psychological, and administrative skills makes you a well-rounded healthcare professional. Q: What support is available during the courses? A: You have access to expert support throughout your learning journey. Compete High has 4.8 on 'Reviews.io' and 4.3 on Trustpilot — trusted by healthcare professionals worldwide.

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Hotel Management with Hotel Receptionist and Hospitality Management Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Hotel Management with Hotel Receptionist and Hospitality Management Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Hotel Management with Hotel Receptionist and Hospitality Management Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Hotel Management with Hotel Receptionist and Hospitality Management Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Hotel Management with Hotel Receptionist and Hospitality Management? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Hotel Management with Hotel Receptionist and Hospitality Management there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Hotel Management with Hotel Receptionist and Hospitality Management course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Hotel Management with Hotel Receptionist and Hospitality Management does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Hotel Management with Hotel Receptionist and Hospitality Management was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Hotel Management with Hotel Receptionist and Hospitality Management is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction to Hotel Management Hotel Business Administration 00:15:00 Type of Hotels 00:15:00 Hotel Administration Structure 00:15:00 Hospitality Management Introduction to Hospitality Management 01:00:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Influences Which Affect the Industry 00:15:00 The Development of the Hospitality Industry 01:00:00 Hospitality Brands 00:15:00 Accommodation 01:00:00 Food Service 01:00:00 Successful Quality Management 01:00:00 Housekeeping, Engineering & Security Housekeeping 00:15:00 Engineering Department 00:15:00 Security Departments 00:15:00 Human Resource Management Human Resource Management 01:00:00 Roles of HRM 00:15:00 Quality Management Quality Management 00:15:00 Marketing Marketing 00:45:00 Market Strategy in Hotel Industry 00:30:00 Interdepartmental Communications Skills Interdepartmental Communications 00:15:00 Communication Skills 00:45:00 Hotel Receptionist An Overview of Hotel Reception 01:00:00 Hotel Reception Standard Procedures 00:30:00 Communication Skills Required for Hotel Reception 01:00:00 Customer Service in Hotel Reception 00:30:00 Telephone Handling in a Hotel 01:00:00 How to Handle Difficult Hotel Guests 00:40:00 Administrative Skills as a Hotel Receptionist 00:30:00 Computer Skills and Programs 00:15:00 Brand Standards in the Hospitality World 00:25:00 Being a Team Player: Working with Other Hotel Departments 00:15:00 Safety and Security in the Hotel 01:00:00 Sales and Marketing as a Hotel Receptionist 00:30:00 Dressing the Part: Creating the Professional Look in Hospitality 00:15:00 Keeping Stress Under Control on the Job 00:30:00 Legal Issues in Hospitality 00:30:00 The Future for Hotel Receptionists 00:30:00 Hospitality Introduction to Hospitality 00:15:00 Characteristics of the Hospitality Industry 00:15:00 Relationship Between the Hospitality Industry and Tourism 00:15:00 Types of Accommodation 00:15:00 Types of Room 00:30:00 Types of Hotel Guests 00:15:00