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Take your first step into the transformative world of adult counselling with this comprehensive course. Master essential counselling techniques, explore psychological issues in adults, and grasp the ethical and legal considerations of the field. Gear up for a fulfilling career as a professional counsellor in the UK.

Wouldn't sales be a 'walk in the park' without challenging customers? Why is it that some customers are so difficult to please, so quick to call 'foul' at the slightest blip and so mean with their gratitude after we've bent over backwards to accommodate them? Whether we are looking at prospective or existing customers, there is a toolkit for dealing with the most challenging of them. This course will help participants: Use broad open questions to give the customer a platform for their opinions or issues Improve listening skills to really understand what's behind the customer's challenging style Probe specific phrases to show listening and earn deeper disclosure Use silence to let challenging customers 'blow off steam' Understand the negative impact of certain phrases on a challenging customer Summarise effectively and reassure the customer of our understanding of their needs Recognise the 'behaviour cycle' and avoid emotional escalation Understand 'transactional analysis' and how to bring people from 'child' to 'adult' state Create loyalty in customers who are slow to give trust 1 What makes a customer 'challenging'? Why customers challenge us - understanding their drivers 'Wearing their shoes' - seeing things from their perspective Understanding our own personality style How to flex with a style that is different from our own Ways to quickly recognise a customer's style The benefits of flexing with a challenging customer's style 2 Practical exercise - forum theatre Participants take it in turns to deal with the trainer (who plays the role of the challenging customer) Observers stop the action when they hear or see something they deem wrong The participant in the seat gets a chance to use a suggested alternative line The participant who makes the suggestion has the chance to occupy the seat and deliver it themselves Frequent feedback from the trainer as to how the participant's words are making him feel Opportunities to rewind the action if an ill-advised line is suggested and delivered Flipchart for capturing what worked, what didn't work and why Mehrabian principle - the importance of body language and tone over words used 3 Questioning and listening skills How to use open questions to get the customer talking What questions to avoid and why The use of pauses and silence to reduce tension and build trust What listening is and what it isn't Question funnelling - how to earn deeper disclosure through probing The power of summary 4 Transactional analysis explained What is transactional analysis (TA)? Exploring the TA states and why people behave in that way under pressure How to bring challenging customers to 'adult' state to reduce tension How 'parent' or 'child' behaviours can be inadvertently triggered Understanding the 'behavioural cycle' and how to break it Mini-role play 'vignettes' to demonstrate real time impact of ill-chosen words 5 How to build trust with challenging customers Techniques for placating current challenging customers Methods that the participants have already used effectively - understanding why those methods worked and how other participants can model them Participants' experiences of trust having been lost - understanding why those experiences had that negative outcome How to 'go the extra mile' with challenging customers 6 Bringing a 'real' challenging customer to life Participants give the trainer a brief profile of a specific challenging customer of theirs 5-10 minute roleplay in which the trainer brings that individual to life Observing participants - without interrupting - make notes on what is and isn't working Trainer stops the action half-way through to give feedback on how he is feeling Participant goes back into the roleplay having recalibrated their approach based on feedback Observers give feedback on what did and didn't work Trainer comes out of character to explain the impact of the participant's words and behaviours 7 Wrap-up Key learnings from each participant Individual action planning - steps that can and will be implemented in the workplace

Welcome to the Comprehensive Online Manual Handling Course, designed to equip you with the knowledge and skills necessary to handle objects safely and effectively in various workplace settings. This course has been developed to ensure that you understand the principles of manual handling, reduce the risk of injuries, and promote a safer working environment. This online manual handling course is suitable for individuals in various industries, including but not limited to healthcare, manufacturing, logistics, construction, and retail. It is beneficial for employees, supervisors, managers, and anyone involved in manual handling tasks. Invest in your safety and the safety of your colleagues by enrolling in the Comprehensive Online Manual Handling Course today. Start your journey towards safer and more efficient manual handling practices. Your health and well-being are worth it!

Fitness Trainer skills are important to learn because they play an important role in assisting individuals in achieving their fitness goals and improving their overall health and well-being. Fitness instructors, personal trainers and gym instructors are in high demand as more people strive to improve their fitness and live a healthier lifestyle. This Complete Fitness Trainer bundle course will teach students the skills and knowledge required to work as a fitness instructor or personal trainer or gym instructor. This Fitness Trainer (Fitness Instructor + Personal Trainer + Gym Instructor) bundle course includes a variety of topics such as functional training, mobility & flexibility, hip-dominant exercises & hip-extension exercises, health and fitness assessment, core stability, cardiorespiratory system & nervous system, supplements, workout plan and much more. Individuals interested in becoming fitness instructors may pursue a career in a variety of settings, such as gyms, studios, or health clubs. Individuals, groups, and athletes are all possible clients for fitness instructors. Fitness instructors in the United Kingdom typically earn between £20,000 and £30,000 per year. Some people may decide to start their own personal training business, which could lead to a higher earning potential. Enrol in our Fitness Trainer bundle course right now to get started on your path to becoming a fitness instructor. Learning Outcomes After completing this Fitness Trainer bundle course, learner will be able to: Gain a thorough understanding of Functional Training. Learn the importance of mobility and flexibility. Gain in-depth knowledge about injuries. Understand core stability, glute activation and the core. Gain a solid understanding of the hips. Why Choose Fitness Trainer bundle Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Health and Nutrition Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the Fitness Trainer bundle course. >> Courses are included in this Fitness Trainer bundle Course << COURSES Course 01: Fitness Instructor Course 02: Personal Trainer Course 03: Gym Instructor Course 04: Level 5 Diploma in Nutrition Course 05: Level 1 Diet and Nutrition Course 06: Level 5 Diet and Nutrition Course 07: Sports First Aid Course 08: Diploma in Sports Nutrition Course 09: Sports Coaching Course 10: Level 2 Award in Improving Personal Exercise, Health and Nutrition >> Others Benefits of Fitness Trainer bundle Course << Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Fitness Trainer bundle course] Curriculum of Fitness Trainer bundle Course Industry Experts Designed this Fitness Instructor course into 05 Detailed modules. Industry Experts Designed this Personal Trainer course into 15 Detailed modules. Industry Experts Designed this Gym Instructor course into 06 Detailed modules. Assessment Method After completing each module of the Fitness Trainer bundle Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Fitness Trainer bundle course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? This Fitness Trainer bundle course is ideal for anyone who wants to become a fitness instructor, personal trainer or gym instructor. Requirements There are no specific requirements for this Fitness Trainer bundle Course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Fitness Trainer bundle Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Minimum Basic computer knowledge A minimum of 16 years of age is required

Delving into a lucrative field where annual earnings range from £40,000 to over £70,000, prepare yourself to become a pivotal player in the UK construction industry. Dive deep into the intricate framework of quantity surveying from our comprehensive Quantity Surveying course, architecture, and construction with a meticulously designed course bundle that's fully charged with rich theoretical knowledge, opening up a world of potential opportunities. Immerse yourself in this comprehensive Quantity Surveying course bundle designed to equip you with the theoretical foundation necessary to excel in the world of quantity surveying, architecture, and construction. By investing in this invaluable knowledge, you'll gain a competitive edge, broadening your horizons and opening doors to a myriad of exciting opportunities in the dynamic construction industry. Let your passion for quantity and precision fuel your journey towards professional success. Discover the intricacies of construction cost estimation and the significance of the WELL Building Standard in sustainable design. Navigate the complexities of the Construction Industry Scheme (CIS) and explore the realm of Revit Architecture for interior design. Unleash the power of theoretical expertise and elevate your professional trajectory to new heights. The opportunities are boundless, and the journey begins here. This Bundle Comprises the Following CPD Accredited Courses: Course 1: Quantity Surveyor Diploma Course 2: Land Surveying Course 3: Architectural Studies Course 4: Construction Management Course 5: Construction Cost Estimation Diploma Course 6: WELL Building Standard Course 7: Construction Industry Scheme (CIS) Course 8: Revit Architecture Ultimate Interior Design Course Learning Outcomes: Gain a comprehensive understanding of quantity surveying principles. Deepen your knowledge in architectural design and construction management. Learn to efficiently estimate costs. Understand the WELL Building Standard and its importance in sustainable building. Master the complexities of the Construction Industry Scheme (CIS). Acquire a theoretical understanding of Revit Architecture for interior design. Quantity Surveyor Diploma: Delve into quantity surveying, mastering the theoretical knowledge required to assess project costs and contracts critically. Land Surveying: Explore the intricate task of measuring land, helping you understand the foundation of all construction works and how to estimate the required quantity of materials. Architectural Studies: Journey into architectural theory, giving a deeper understanding of building design and the required resources. Construction Management: Grasp the nuances of project management in the construction sector, where efficient use of quantity and quality is crucial. Construction Cost Estimation Diploma: Perfectly estimating the quantity of materials and costs in construction projects is an invaluable skill in today's construction industry. WELL, Building Standard: Discover the importance of WELL standards in creating buildings that enhance human health and well-being. Construction Industry Scheme (CIS): Navigate the complexities of the CIS and understand its vital role in handling payments in the construction industry. Revit Architecture Ultimate Interior Design Course: Uncover the theoretical principles of interior design using Revit Architecture, learning how to manage quantity in space planning. Ready to embark on this exciting journey? Enrol today to redefine your future in the construction industry! CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The target audience for the course is: Individuals with a keen interest in the theory behind construction and quantity surveying. Architecture and Civil Engineering students aiming to augment their theoretical knowledge. Professionals in the construction industry seeking to enhance their understanding of quantity surveying. Those looking to shift their career into the construction sector, especially quantity surveying. Requirements Without any formal requirements, you can delightfully enrol in thiscourse. Career path Our course will prepare you for a range of careers, including: Quantity Surveyor - £40K to £60K/year Land Surveyor - £25K to £40K/year Architectural Designer - £27K to £45K/year Construction Manager - £42K to £70K/year Cost Estimator - £30K to £55K/year WELL Building Standard Specialist - £35K to £60K/year Certificates Certificate Of Completion Digital certificate - Included Certificate Of Completion Hard copy certificate - Included You will get a complimentary Hard Copy Certificate.

Did you know that over 44% of households in the UK have at least one pet? As the demand for compassionate and skilled individuals in Animal Care & Welfare grows, so does the opportunity for you to make a significant difference. With our eight courses comprehensive Animal Care & Welfare bundle, you'll be equipped with the knowledge and skills to make a real difference in the lives of these beloved companions. Delve into eight immersive CPD Accredited courses, each a standalone course: Course 01: Animal Care Level 3 Course Course 02: Animal Science Course 03: Dog Care and Grooming Course 04: Wildlife Rescue and Rehabilitation Course 05: Veterinary Nursing Level 3 Course 06: Dog Health Care Course 07: Dog Parasite Care Course 08: Dog Cleaning Unveil a comprehensive bundle that delves into the heart of this essential domain. This collection has everything from mastering the intricacies of animal science to honing your skills in dog care, grooming, and health. Embrace the art of wildlife rescue, rehabilitation, and advanced veterinary nursing. Join us now and become a champion of "Animal Care & Welfare. Learning Outcomes Develop expertise in caring for various animals and understanding their needs and behaviours. Acquire practical abilities to assist veterinarians, from healthcare to diagnostics. Learn dog grooming, health maintenance, and parasite control for overall canine well-being. Master techniques for rescuing and rehabilitating injured or orphaned wildlife. Understand and implement ethical approaches to animal handling and welfare. Adopt a comprehensive perspective on animal welfare, blending science with compassion. In a world where animal companionship and conservation are valued more than ever, the Animal Care & Welfare bundle offers you the chance to transform your passion for animals into a purpose-driven career. Whether you dream of aiding furry friends, contributing to wildlife conservation, or supporting veterinary care, this bundle equips you with the necessary skills. Through a carefully curated collection of courses in this Animal Care & Welfare bundle, you'll delve into the depths of animal science, veterinary nursing, dog care, and wildlife rescue. You'll gain theoretical knowledge, preparing you to address real-world challenges in animal care. Our online platform provides a flexible learning environment accessible from anywhere. Learn at your pace, fitting your studies around your schedule, whether at home, at work, or on the go. This comprehensive bundle encompasses courses such as Animal Care Level 3, Veterinary Nursing Level 3, Dog Care and Grooming, and more. From understanding animal behaviour to mastering parasite control, you'll emerge as a well-rounded animal care professional. We promise a transformative journey. By upskilling in Animal Care & Welfare, you'll open doors to fulfilling careers in veterinary clinics, wildlife rehabilitation centres, and beyond. Animals deserve compassionate and knowledgeable care, yet the gap in skilled professionals persists. The intricacies of animal health and well-being demand specialised online training. This bundle bridges the gap by offering technical courses in Animal Care & Welfare. CPD 80 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring animal care professionals looking to start a rewarding career. Current animal care workers aim to expand their expertise. Wildlife enthusiasts are passionate about conservation and rescue. Dog lovers are dedicated to ensuring canine health and happiness. Animal advocates are committed to promoting ethical practices. Career changers are transitioning into the animal care field. Requirements Without any formal requirements, you can delightfully enrol in this course. Career path Veterinary Nurse Assistant: Salary Range: £16k - £22k Animal Shelter Worker: Salary Range: £16k - £21k Pet Groomer: Salary Range: £15k - £25k Wildlife Rehabilitation Technician: Salary Range: £18k - £25k Dog Trainer and Behaviorist: Salary Range: £18k - £25k Zookeeper: Salary Range: £18k - £24k Animal Welfare Advocate: Salary Range: £20k - £28k Certificates CPD Certificate Of Completion Digital certificate - Included 8 Digital Certificates Are Included With This Bundle CPD Quality Standard Hardcopy Certificate (FREE UK Delivery) Hard copy certificate - £9.99 Hardcopy Transcript - £9.99

Enjoy working with young people? Are you interested in children's mental, emotional, and physical growth in various settings through a profession in child development? If so, then this course is the perfect match for you. The domain of child development is expanding, and there are opportunities in teaching, clinical work, research, and professional development. This course provides an overview of child development by examining the scope and stages of development, exploring the areas of physical, cognitive, and emotional growth, and delving into influential theories such as Erikson's theory. Additionally, the course focuses on the social and emotional development of children and the factors that contribute to their developing personality and intellectual abilities.. Learning Outcome By the end of the course, the learners will have an understanding of: The theories and concepts of child development The stages and scope of child development The different areas of child development including physical, cognitive, and socio-emotional development Erikson's theory of psychosocial development and its application to child development The significance of social and emotional development in children The influence of personality and intellectual development on children's overall development. Along with the Child Development course, you also get: Lifetime Access Unlimited Retake Exam & Tutor Support Easy Accessibility to the Course Materials- Anytime, Anywhere - From Any Smart Device (Laptop, Tablet, Smartphone Etc.) 100% Learning Satisfaction Guarantee Those with aspirations in the field of child development should take the course. By the end of the course, you will have acquired the foundational knowledge and abilities necessary to become an expert in Child Development. As the course proceeds, we will cover more sophisticated concepts in child development, but we will begin with the fundamentals. Since this is a child development course, each lesson is straightforward. Therefore, by finishing the Child Development course, distinguish yourself in the job market. Curriculum Breakdown of the Child Development and Teaching Assistant Course Module 01: Understanding Child Development Module 02: The Scope and Stages of Child Development Module 03: The Areas of Child Development Module 04: Erikson's Theory of Child Development Module 05: Social and Emotional Development Module 06: Personality and Intellectual Development of Children CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is perfect for people who sincerely desire to see children succeed. For example, you feel the pull to work for the good of children, ensuring they have a place to live and learn and be protected from harm. One of the most satisfying professions is working with children. There are a lot of openings in the fields of teaching, social work, and child care, all of which can help you follow your passions and feel more at home in the world. Requirements To enrol in this Child Development course, all you need is a basic understanding of the English Language and an internet connection. Career path You will be prepared for a wide range of opportunities after completing our Child Development course. There are several job paths available to you. Teaching Assistant: £17,000 to £24,000 per year Nursery Worker: £16,000 to £20,000 per year Early Years Educator: £18,000 to £26,000 per year Childcare Coordinator: £20,000 to £28,000 per year Child Development Specialist: £24,000 to £32,000 per year Certificates CPD Accredited PDF Certificate Digital certificate - Included CPD Accredited PDF Certificate CPD Accredited Hard Copy Certificate Hard copy certificate - £10.79 CPD Accredited Hard Copy Certificate Delivery Charge: Inside the UK: Free Outside of the UK: £9.99 each

Explore the intricate intersection of play therapy, mental health, and child psychology in this comprehensive diploma. Delve into the profound impact of play on a child's cognitive, emotional development and mental health challenges.

Highlights of the Course Course Type: Online Learning Duration: 120 Hours Tutor Support: Tutor support is included Customer Support: 24/7 customer support is available Quality Training: The course is designed by an industry expert Recognised Credential: Recognised and Valuable Certification Completion Certificate: Free Course Completion Certificate Included Instalment: 3 Installment Plan on checkout What you will learn from this course? Learn about the pediatric first-aid procedure Discover how to administer pediatric first aid Recognise the fundamentals of safeguarding a child's safety Know how to provide child counselling Gain knowledge about child psychology Discover how to prevent and treat ADHD Understand how to care for children with special educational needs SEN, ADHD, Paediatric First Aid, Child Psychology & Counselling Online Course In addition to teaching you the theory behind effective child counselling and psychology practice, this course will give you the necessary knowledge and expertise to assist with pediatric first aid. This course will also help you learn how to help children suffering from ADHD and SEN. You will learn from expert instructors with experience in the field who will impart the most relevant expertise and best practices. Pediatric first aid equipment and methods Recognise signs of ADHD and manage them Teach and support children with SEN Cure a variety of diseases, injuries, and wounds Promote children's health and well-being Become an expert in child counselling methods Who is this course for? This course is ideal for first-aiders, child psychologists and child counsellors looking to refresh their knowledge in pediatric first aid and childcare Anyone who often interacts with children, such as teachers, nannies, nurses, and childminders, can also take this course This course is also open to healthcare professionals, HSE officers and safety managers responsible for overseeing the first aid plans in any environment Anyone who wants to support children with SEN and ADHD can also enrol into this online course Beginners and aspiring individuals who want to work as first aiders, child psychologists or child counsellors can also take this course Entry Requirements This SEN, ADHD, Paediatric first aid and childcare training course has no academic prerequisites and is open to students from all academic disciplines. You will, however, need a laptop, desktop, tablet, or smartphone and a reliable internet connection. Assessment This SEN, ADHD, Paediatric first aid and childcare training course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner can grasp from each section. In the assessment, the pass mark is 60%. Advance Your Career This SEN, ADHD, Child counselling and pediatric first aid course online will provide you with significant opportunities to enter the relevant job market and select your desired career path. Upon completing the course assessment, you will be eligible to order the QLS Endorsed Certificate by Quality Licence Scheme. Additionally, by showcasing these skills on your resume, you will be able to develop your career, face more competitors in your chosen sector, and increase your level of competition. If you are looking for SEN, EYFS, ADHD, Child Safeguarding, PPA and Paediatric First Aid Online Course, enrol into our affordable and highly informative course, which will open your door towards a wide range of opportunities within your chosen sector. Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum SEN Teaching Course Child Psychology Child Counselling Paediatric First Aid Child Psychology Advanced Diploma Obtain Your Certificate Order Your Certificate of Achievement 00:00:00

Our Equality and Diversity Training course covers the Equality Act 2010 and discusses the details relating to discrimination as well as unfair treatment within a professional environment.