We are delighted to share that we are now running our GP Admin Development Programmes Live Online! If your team have had enough of pre-recorded courses then this is perfect! We are delivering the content online - Live! Teams can get involved, interact with each other, and have great discussions. We deliver a suite of programmes to support their development pathway of GP admin staff. Just £79+vat pp for a half day workshop with resources. The third in the series is: Skills for Confidently Signposting Patients This workshop will provide an opportunity to understand why and how we need to 'Frame' signpost options for patients in order to reach a positive outcome. Each practice has their own approach and guidance to signposting. We focus on how best to present the signpost options to patients, ensuring we don't trigger any conflict by saying 'We don't have an GP appointments' and also making the signpost options sound like a Win:Win! We add value by discussing the importance of the role your team play in Signposting - especially in the bigger picture of the NHS. We also look at how signposting effectively can benefit them, the practice, and the PCN. It's suitable for all staff (new and more experienced). We also encourage the line manager to participate so that they can follow up on the content using our manager support pack - enabling staff to sustain and embed the learning. The programme will cover the following: The Evolution of the Reception Role Benefits & Impact of Signposting Building Knowledge & Confidence in using signposting processes & procedures The Signposting Process - including Framing, Gaining Information, Asking Q's and Presenting Solutions Handling Push Back We will be running multiple dates so that you can enrol small groups of staff any one time, leaving you enough people to man the helm!If you have any questions then please do get in touch,lucy@thedevelopmentpeople.co.uk
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An affordable way for developers to develop skills in technical writing Cherryleaf's Technical Writing for Developers e-learning course teaches the basics of technical writing to developers who are writing documentation. It teaches you how to write clearer technical documentation, plus topics such as creating sample code, tutorials, images and diagrams. The course will improve your technical writing skills. You’ll gain confidence you’re approaching each writing project in the right way, and creating content that follows best practice. Who are these courses for? The courses have been designed for: Software engineers Software engineering students In addition, other people involved in software development (such as product managers) can benefit from these courses, especially if they: Want to communicate more clearly and effectively Want to know how little, or how much, they should write Struggle with planning their writing Want people to answer their own support questions Prerequisites Delegates need to have basic writing proficiency in English. What will I learn? You’ll learn: How to communicate clearly, even if writing doesn’t come naturally How to save time and write in an efficient way Confidence in the work you produce You’ll have access to a framework and templates to help you with your writing. You can also get feedback on your completed exercises. Course duration The course typically takes 1 to 1.5 days to complete, but you can go at the pace that suits you. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (0:52) Writing clearly (24:47) Writing headings, lists, and links (7:00) Structuring the information (13:12) Planning and outlining your writing (7:43) Using Information Types (15:34) Using images and videos (7:58) Writing in Markdown Writing clear code samples (8:22) Reviewing and editing your content (8:40) Summary (1:29) Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Everything you need to know about onboarding customers onto your product Cherryleaf’s elearning course on content for customer onboarding gives you the foundations for onboarding new users in an effective way. The course includes onboarding exercises on a sample application for you to complete and review. Why attend this course? Onboarding new users is something that many organisations need to do, but very few have had any formal training in how to do it. Sometimes, the result is that the information can be unclear and not fit its purpose. Creating them can also take a lot of time, especially if they need to be changed frequently. Who is this course for? This course is for anyone developing software and who needs to develop onboarding content. What will I learn? The different ways to guide users – and when to use them How to set your goals for onboarding Understanding and mapping the user journey How to prioritise the key onboarding actions How to write clearly, even if writing doesn’t come naturally Confidence in the work you produce Topics covered Introduction What is onboarding?The different types of onboardingWhy onboard?Why not onboard? About the project and exercises What is your goal? Who is your target audience? Information design and learning theory Designing for the key actionsOnboarding paths Customer journey mapping Types of guidance Writing the content Software tools for creating and delivering the content Testing and measuring it works Maintenance and governance Checklists Action plan for your first 90 days Delivery format The course comprises 15 modules in total, which you can complete at your own pace. The course modules are delivered via the Web in small, manageable modules. With the exercises, each delegate will need to allocate around seven hours to complete the course. Our expertise As well as teaching technical communication, we also create end-user documentation, Help, onboarding and UI text for clients. This means every course is based on practical experience of technical communication in today’s environment. Your Instructor Cherryleaf Cherryleaf is a technical writing services company formed in 2002 by people with a passion for technical communication and learning development. Cherryleaf is recognised as a leader within the technical communication profession. Our staff have written articles for the Society for Technical Communication's (STC) Intercom magazine, the Institute of Scientific and Technical Communicator's Communicator journal and tekom's TCWorld magazine. They've also written books on technical communication. We've presented webinars for Adobe, Madcap Software or the STC, and we've spoken at various conferences around the world. Today, organisations throughout Europe use Cherryleaf’s services so they can provide clear information that enables users and staff to complete tasks productively. Course Curriculum First Section Introduction (7:43) Project for the exercises What is onboarding? (3:13) Why onboard? (12:03) Why not onboard? (5:06) What is your goal? (20:08) Who is your audience? (7:11) Information Design and learning theories (15:52) Journey mapping (21:46) Types of guidance (45:01) Onboarding outside the product (13:45) Writing the content (11:24) Software (23:52) Measuring (14:29) Governance (7:17) Summary (2:41) Next steps Frequently Asked Questions When does the course start and finish? The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.How long do I have access to the course?How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.What if I am unhappy with the course?We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.
Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online Employers in the United Kingdom, particularly those in the health and social care sectors, are increasingly interested in their staff having a good understanding of various mental health problems. The demand for mental health skills and resources has steadily increased over the last decade, but it has increased since COVID19. Employees and employers have placed mental health awareness at the top of their priority lists. This Mental Health: Level 2 Certificate in Awareness of Mental Health Course will teach you about various aspects of mental illness and will help you improve your skills. This Mental Health: Level 2 Certificate in Awareness of Mental Health Coursequalification will help you to gain a thorough understanding of mental health needs and how to deal with them. The Mental Health: Level 2 Certificate in Awareness of Mental Health Course includes a wide range of mental health issues and how they affect individuals. You will also learn how to manage these illnesses and work with people on tackling mental health problems. Special Offers of this Mental Health: Level 2 Certificate in Awareness of Mental Health Course This Mental Health: Level 2 Certificate in Awareness of Mental Health Course includes a FREE PDF Certificate. Lifetime access to this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Instant access to this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Get FREE Tutor Support from Monday to Friday in this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Courses are included in this Mental Health: Level 2 Certificate in Awareness of Mental Health Course Bundle: Course 01: Level 2 Certificate in Awareness of Mental Health Course 02: Level 6 Diploma in Health and Social Care Management Course 03: Level 5 Diploma in Family Support Worker Course 04: Level 3 Diploma in Healthcare Support Course 05: Level 3 Award in Health and Social Care Course Course 06: Level 2 Certificate in Understanding the Care and Management of Diabetes Course 07: Level 2 Certificate in Understanding Safeguarding and Prevent Course 08: Level 2 Award in Awareness of Dementia Course 09: Level 2 Youth Work Certificate Course Course 10: Adults Support Worker Course Course 11: Safeguarding Vulnerable Adults Training Course 12: Clinical Psychology Diploma Course 13: Healthcare Management Training Course 14: Diploma in Mastering Psychology Other Benefits of Mental Health: Level 2 Certificate in Awareness of Mental Health Course Bundle: Free 14 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Mental Health: Level 2 Certificate in Awareness of Mental Health Course] Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online Industry Experts Designed this Mental Health: Level 2 Certificate in Awareness of Mental Health Course into 6 detailed modules. Course Curriculum of Mental Health: Level 2 Certificate in Awareness of Mental Health Course Module 01: Understanding Mental Health Module 02: Understanding Stress Module 03: Understanding Anxiety Module 04: Understanding Phobias Module 05: Understanding Depression Module 06: Understanding Postnatal Depression Module 07: Understanding Bipolar Disorder Module 08: Understanding Schizophrenia Module 09: Understanding Dementia Module 10: Understanding Eating Disorders Module 11: Understanding Attention Deficit Hyperactivity Disorder Module 12: Understanding Obsessive-Compulsive Disorder - OCD Module 13: Understanding Post-Traumatic Stress Disorder - PTSD Assessment Method of Level 2 Certificate in Awareness of Mental Health Course After completing each module of the Mental Health: Level 2 Certificate in Awareness of Mental Health Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Level 2 Certificate in Awareness of Mental Health Course After completing the MCQ/Assignment assessment for this Mental Health: Level 2 Certificate in Awareness of Mental Health Course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online This Mental Health: Level 2 Certificate in Awareness of Mental Health Course is ideal for anyone who wants to start a career in the mental health care sector or who already works in this field and wants to learn more about mental health awareness. Requirements Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online Students who intend to enrol in this Mental Health: Level 2 Certificate in Awareness of Mental Health Course must meet the following requirements: Mental Health: Good command of the English language Mental Health: Must be vivacious and self-driven Mental Health: Basic computer knowledge Mental Health: A minimum of 16 years of age is required Career path Mental Health: Level 2 Certificate in Awareness of Mental Health Course Online If you enrol in this Level 2 Certificate in Awareness of Mental Health Course, it could lead to a career in Education and Childcare. This is especially useful for careers like: Social Work Assistant (£12,500 to £25,000) Mental Health Nurse (£25,654 to £45,838) Psychological Wellbeing Practitioner (£25,654 to £45,838)
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In a personal session of 60 min. there is space for any transformation you would love to achieve. If you have questions, especially those realated to your sensitivity or giftednesss, and want to open the space of spiritual guidance, for healing and clearing, this session could assist you deeply and with long-term effects on your development. It will be held online via Zoom - and you are most welcome!
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Everyone, especially young children and the elderly is a vulnerable part of society. When they are too young or too old, these two groups of people require a great deal of care and attention. The issue is that not everyone understands how to care for them, but our Certificate in Health & Social Care in the UKcourse can teach you the necessary skills required. This Advanced Certificate in Health & Social Care in the UK at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! The health & social care industry in the UK needs more educated workers. You will be well prepared to join the industry with the knowledge gained from this Health & Social Care in the UK course. You will learn about the UK health system, essential principles, policies, and legislations in health & social care, as well as other important topics. With so many topics covered, you may surely use this Certificate in Health & Social Care in the UK course to advance in your intended health and social care service. Can't wait to hear your success stories! Enrol now. Upon successful completion of the Certificate in Health & Social Care in the UK, you will be able to, Gain complete knowledge of the core distinctions between social and health care. Understand the NHS's function in this area Study of adult protection procedures in this field Explore important laws of the health and social care industry. Recognise the essential elements of high-quality service Acquire the fundamental abilities needed to perform effectively in health and social care Take a step toward a brighter future! *** Course Curriculum *** Module 01: Introduction to Advanced Health and Social Care Module 02: Introduction to the UK Health System Module 03: Essential Principles, Policies and Legislations in Health and Social Care Work Module 04: Fundamental Aspects of Providing Quality Health Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Advanced Certificate in Health & Social Care in the UK at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Certificate in Health & Social Care in the UK Course is Ideal for: People who want to learn about health & social care. Individuals who want to pursue a career in the health and social care industry. Requirements No prior background or expertise is required. Career path This Health & Social Care in the UK course will provide you with the knowledge to pursue a number of lucrative work opportunities, including Social Worker Adult Support Worker Healthcare Assistant Domiciliary Services In the UK, the usual salary range for these positions is between £22,000 and £46,000. Certificates Advanced Certificate in Health & Social Care in the UK at QLS Level 3 Hard copy certificate - Included After successfully completing the Advanced Certificate in Health & Social Care in the UK at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. Certificate of completion Digital certificate - Included
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48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Care Certificate Preparation at QLS Level 2 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 60 CPD points) to make your skill development & career progression more accessible than ever! Everyone is a part of society, including young ones and the elderly. These two categories of people require a lot of care and attention, especially when they are too young or too elderly. The difficulty is that only some understand how to care for them, but you may get the necessary skills through a comprehensively designed The Care Certificate Preparation course. In this course, you will study the fundamentals of care and how to apply them to your prospective customers. The later part of the course focuses on the duty of care, communication, privacy and dignity. It will also enhance your ability in terms of your personal development. You can not take care of people if you're not healthy yourself, so you should work on your personal and mental development. In the next part, you will learn about mental health awareness and safeguarding adults and children. This course will also emphasise basic life support, handling information, health and safety. Learning Outcomes Upon completion of The Care Certificate Preparation, you will be able to, Understand the core skills required to offer great care. Comprehend what it takes to be compassionate Learn how to enhance your personal development. Learn more about the duty of care. Explore the fundamentals of privacy and dignity as well as foods and nutrition. Learn how to safeguard adults and children. Understand the importance of basic life support. Determine how to prevent infection and control it. The Care Certificate Preparation course is for you if you wish to work in health and social care, use services, or learn more about how we support adults in our care system. It is meant to provide students with the skills and information needed to care for others in a variety of health and social care settings to investigate a wide range of relevant themes and controversies. So, enrol now and learn from the convenience of your own home at your own speed. Why Prefer This Care Certificate Preparation at QLS Level 2 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Care Certificate Preparation at QLS Level 2 course: Standard 01: Understand your role Standard 02: Your personal development Standard 03: Duty of Care Standard 04: Equality and Diversity Standard 05: Work in A Person-Centred Way Standard 06: Communication Standard 07: Privacy and Dignity Standard 08: Fluids and Nutrition Standard 09: Awareness of Mental Health, Dementia and Learning Disabilities Standard 10: Safeguarding Adults Standard 11: Safeguarding Children Standard 12: Basic Life Support Standard 13: Health and Safety Standard 14: Handling Information Standard 15: Infection Prevention and Control Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Care Certificate Preparation at QLS Level 2exams. CPD 60 CPD hours / points Accredited by CPD Quality Standards Who is this course for? People interested in learning how to care for children or the elderly. Individuals who want to pursue a career in the social care profession. Anyone interested in learning about care certificate preparation. Requirements No prior background or expertise is required. Career path The resources or knowledge would be helpful for many professions or jobs in different fields, such as: Care Support Worker. Health Care Assistant. Social Workers. The average salary for a Care Support Worker ranges from £18,000 to £28,000 per annum in the UK. Certificates Certificate in Care Certificate Preparation at QLS Level 2 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Care Certificate Preparation at QLS Level 2, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included