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Office admin, the heart of an organization, plays a vital role in office administration. A good administrative skill enhances individual as well as organizational growth. Learn every single important aspect to kick-start your career in this field through our Office Admin and Customer Service Diploma course. The precise contents of the course teach you how to deal with administrative functions, different letter writing, documentation, reporting, recordkeeping, documentation. The course also teaches you how to manage customer, speak with them in a sound bite, and serve them with their demand. At the end of the course, you will become an efficient admin knowing all the lurid aspects of administrative procedures. Who is the course for? Professionals, employees or businessmen who want to improve the administration and customer service department of their company. People who want to know how administrative management and customer service work. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Admin Support Module One - Getting Started 00:30:00 Module Two - Getting Organized (I) 00:05:00 Module Three - Getting Organized (II) 00:05:00 Module Four - Managing Time 00:05:00 Module Five - Getting It All Done On Time 00:05:00 Module Six - Special Tasks 00:05:00 Module Seven - Verbal Communication Skills 00:05:00 Module Eight - Non-Verbal Communication Skills 00:05:00 Module Nine - Empowering Yourself 00:05:00 Module Ten - The Team of Two 00:05:00 Module Eleven - Taking Care of Yourself 00:05:00 Module Twelve - Wrapping Up 00:05:00 Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Module One - Getting Started 00:05:00 Module Two - Remove the Clutter 00:05:00 Module Three - Prioritize 00:05:00 Module Four - Scheduling Your Time 00:05:00 Module Five - To Do Lists 00:05:00 Module Six - Paper and Paperless Storage 00:05:00 Module Seven - Organization in Your Work Area 00:05:00 Module Eight - Tools to Fight Procrastination 00:05:00 Module Nine - Organizing Your Inbox 00:05:00 Module Ten - Avoid the Causes of Disorganization 00:05:00 Module Eleven - Discipline is the Key to Stay Organized 00:05:00 Module Twelve - Wrapping Up 00:05:00 Organisational Skills Course for Administrator- Activities 00:00:00 Customer Relations and Dealings Module One - Getting Started 00:05:00 Module Two - The Right Attitude Starts with You 00:05:00 Module Three - Stress Management (Internal Stressors) 00:05:00 Module Four - Stress Management (External Stressors) 00:05:00 Module Five - Transactional Analysis 00:05:00 Module Six - Why are Some Customers Difficult 00:05:00 Module Seven - Dealing with the Customer Over the Phone 00:05:00 Module Eight - Dealing with the Customer In Person 00:05:00 Module Nine - Sensitivity in Dealing with Customers 00:05:00 Module Ten - Scenarios of Dealing with a Difficult Customer 00:05:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 00:05:00 Module Twelve - Wrapping Up 00:05:00 Customer Service: Telephone Etiquette Module One - Getting Started 00:30:00 Module Two - Aspects of Phone Etiquette 01:00:00 Module Three - Using Proper Phone Language 01:00:00 Module Four - Eliminate Phone Distractions 01:00:00 Module Five - Inbound Calls 01:00:00 Module Six - Outbound Calls 01:00:00 Module Seven - Handling Rude or Angry Callers 01:00:00 Module Eight - Handling Interoffice Calls 01:00:00 Module Nine - Handling Voicemail Messages 01:00:00 Module Ten - Methods of Training Employees 01:00:00 Module Eleven - Correcting Poor Telephone Etiquette 01:00:00 Module Twelve - Wrapping Up 00:30:00 Customer Relationship Management Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Evaluating and Reviewing Your Program 00:15:00 The Development Team 00:15:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam- Office Admin and Customer Service Diploma 00:30:00 Final Exam Final Exam- Office Admin and Customer Service Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 5 Diploma(FREE QLS Endorsed Certificate)| 11 CPD Courses+11 PDF Certificates| 145 CPD Points|CPD & CiQ Accredited

Learn how to use Macros in Excel to automate your work and start to see the power these can give you. Course overview Duration: 1 day (6.5 hours) Our Excel – Working with Macros course aims to show how macros can be used to automate commonly used commands and processes. This course is designed for existing experienced users of Excel. You should be confident creating and manipulating Excel spreadsheets and creating formulas before attending this course. Objectives By the end of the course you will be able to: Record and run macros Navigate within the Visual Basic Environment Edit pre-recorded macros Create your own functions Content Recording macros Accessing the Developer Tab Naming conventions and storage locations Recording macros Absolute and relative cell addressing Running macros Assigning macros to the Quick Access Toolbar Assigning macros to objects Creating new tabs Workbook macros Recording macros in a specific workbook Saving the workbook as an Excel Macro-Enabled Workbook Creating quick access items specific to workbooks Importing and manipulating data Importing Delimited Text Files Importing Fixed Width Text Files The Visual Basic environment Project explorer Code window Properties window Renaming modules Deleting modules Working with code Code structure Adding comments Navigating within your code Editing macro code Getting help with syntax Debugging Errors Using debug Function procedures Creating function macros

An in depth look at Pivot Tables and their powerful features to summarise and visualize your data. Course overview Duration: 1 day (6.5 hours) Our Excel – Pivot Table Specialist course is a comprehensive guide to working with Pivot Tables for those who need to learn more about the use of Pivot Tables to summarise and analyse information. This course is designed for existing experienced users of Excel. You should be a confident Excel user and be able to create and edit worksheets and write basic formulas. Objectives By the end of the course you will be able to: Build and customise Pivot Tables Group and sort information Filter information Use slicers and the timeline filter Add different summary calculations Create Pivot Charts Add calculated fields and items Content The anatomy of a Pivot Table Using a Pivot Cache Building a Pivot Table The Pivot Table interface Refreshing the Pivot Table Adding column, row, page and data fields Changing data orientation Showing data fields in columns or rows Drilling down to underlying data Setting Pivot Table options Format options Totals and filters options Display and printing options Data options Customising Pivot Tables Modifying field names Data formatting Changing field layout options Changing summary calculations Working with subtotals Filtering and sorting Filtering items Sorting data Value and label filters Creating top 10 reports Using the Search filter Using the Slicer tool Use the Timeline filter Grouping Grouping date fields Grouping numeric fields Adding your own groups Summary calculations Running totals Differences year on year, month on month % Differences year on year, month on month % of Row, Column, Total and other fields Pivot charts Pivot Chart rules Creating a Pivot Chart Working with your Pivot Chart Creating calculations Adding calculated fields Adding calculated items

Boost Your Career with Apex Learning and Get Noticed By Recruiters in this Hiring Season! Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Give a compliment to your career and take it to the next level. This Accountancy will provide you with the essential knowledge and skills required to shine in your professional career. Whether you want to develop skills for your next job or want to elevate skills for your next promotion, this Accountancy will help you keep ahead of the pack. The Accountancy incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can reinforce your professional skills and essential knowledge, reaching out to the level of expertise required for your position. Further, this Accountancy will add extra value to your resume to stand out to potential employers. Throughout the programme, it stresses how to improve your competency as a person in your profession while at the same time it outlines essential career insights in this job sector. Consequently, you'll strengthen your knowledge and skills; on the other hand, see a clearer picture of your career growth in future. By the end of the Accountancy, you can equip yourself with the essentials to keep you afloat into the competition. Along with this Accountancy course, you will get 10 other premium courses. Also, you will get an original Hardcopy and PDF certificate for the title course and a student ID card absolutely free. What other courses are included with this Accountancy? Course 01: Accounting and Tax Course 02: Diploma in Quickbooks Bookkeeping Course 03:Team Management Course 04: Payroll Management - Diploma Course 05: Xero Course 06: Sage 50 Training Course 07: Microsoft Excel Training: Depreciation Accounting Course 08: Applied Business Analysis Diploma Course 09: GDPR Data Protection Level 5 Course 10: Microsoft Excel Level 3 As one of the top course providers in the UK, we're committed to providing you with the best educational experience possible. Our industry experts have designed the Accountancy to empower you to learn all at once with accuracy. You can take the course at your own pace - anytime, from anywhere. So, enrol now to advance your career! Benefits you'll get choosing Apex Learning for this Accountancy: One payment, but lifetime access to 11 CPD courses Certificate, student ID for the title course included in a one-time fee Full tutor support available from Monday to Friday Free up your time - don't waste time and money travelling for classes Accessible, informative modules taught by expert instructors Learn at your ease - anytime, from anywhere Study the course from your computer, tablet or mobile device CPD accredited course - improve the chance of gaining professional skills How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) If you want to get hardcopy certificates for other courses, generally you have to pay £20 for each. But this Fall, Apex Learning is offering a Flat 50% discount on hard copy certificates, and you can get each for just £10! P.S. The delivery charge inside the U.K. is £3.99 and the international students have to pay £9.99. Curriculum of Accountancy Bundle Course 01: Accountancy Module 01: Introduction to Accounting Module 02: The Role of an Accountant Module 03: Accounting Concepts and Standards Module 04: Double-Entry Bookkeeping Module 05: Balance Sheet Module 06: Income statement Module 07: Financial statements Module 08: Cash Flow Statements Module 09: Understanding Profit and Loss Statement Module 10: Financial Budgeting and Planning Module 11: Auditing Course 02: Accounting and Tax Module 01: Tax System and Administration in the UK Module 02: Tax on Individuals Module 03: National Insurance Module 04: How to Submit a Self-Assessment Tax Return Module 05: Fundamentals of Income Tax Module 06: Payee, Payroll and Wages Module 07: Value Added Tax Module 08: Corporation Tax Module 09: Double Entry Accounting Module 10: Management Accounting and Financial Analysis Module 11: Career as a Tax Accountant in the UK Course 03: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Sundry receipts Petty cash VAT - Value Added Tax Bank reconciliation Payroll / Wages Reports Tasks Course 05: Payroll Management - Diploma Sage 50 Payroll for Beginners Payroll Basics Company Settings Legislation Settings Pension Scheme Basics Pay Elements The Processing Date Adding Existing Employees Adding New Employees Payroll Processing Basics And Many More... Sage 50 Payroll Intermediate Level The Outline View and Criteria Global Changes Timesheets Departments and Analysis Holiday Schemes Recording Holidays Absence Reasons Statutory Sick Pay And Many More... Course 06: Xero Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 07: Sage 50 Training Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Advanced Diploma Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 08: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 09: Applied Business Analysis Diploma Module 01: Introduction to Business Analysis Module 02: Business Processes Module 03: Business Analysis Planning and Monitoring Module 04: Strategic Analysis and Product Scope Module 05: Solution Evaluation Module 06: Investigation Techniques Module 07: Ratio Analysis Module 08: Documenting and Managing Requirements Module 09: Career Prospect as a Business Analyst in the UK Course 10: GDPR Data Protection Level 5 Module 01: GDPR Basics Module 02: GDPR Explained Module 03: Lawful Basis for Preparation Module 04: Rights and Breaches Module 05: Responsibilities and Obligations Course 11: Microsoft Excel Level 3 Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks Using Lookup Functions and Formula Auditing Sharing and Protecting Workbooks Automating Workbook Functionality Creating Sparklines and Mapping Data Forecasting Data Excel Templates CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Accountancy bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Accountancy is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various expertise will increase the value in your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Fall into Savings. Enjoy the biggest price fall this Autumn! Get Hard Copy + PDF Certificates + Transcript + Student ID Card as a Gift - Enrol Now Tired of searching for the perfect course to meet all your bookkeeping needs? Look no further! The Bookkeeping Diploma - CPD Accredited offers a comprehensive 14-in-1 bundle that provides everything you need to succeed in the bookkeeping field. This all-inclusive package covers essential aspects of bookkeeping, ensuring you have the skills and knowledge to excel in the competitive job market. Designed by industry experts and based on valuable feedback from thousands of learners, this bookkeeping diploma addresses key areas you need to master. With advanced audio-visual learning modules broken down into manageable chunks, you can learn at your own pace without feeling overwhelmed. Additionally, our bookkeeping experts are available to answer your queries and support you throughout your learning journey. To further enhance your career prospects, we offer a special gift of one hardcopy certificate and one PDF certificate upon completion of the course. These certificates are designed to boost your credibility and make you stand out to potential employers. Enrol in the Bookkeeping Diploma - CPD Accredited today and take the next step towards a successful career in bookkeeping. This Bundle Consists of the following Premium courses: Course 01: Diploma in Accounting and Bookkeeping Course 02: Diploma in Quickbooks Bookkeeping Course 03: Introduction to Accounting Course 04: Level 3 Tax Accounting Course 05: Level 3 Xero Training Course 06: Payroll Management - Diploma Course 07: Diploma in Sage 50 Accounts Course 08: Advanced Diploma in MS Excel Course 09: Microsoft Excel Training: Depreciation Accounting Course 10: Team Management Course 11: Document Control Course 12: GDPR Data Protection Level 5 Course 13: Touch Typing Essential Skills Level 3 Course 14: Decision-Making and Critical Thinking Key Features of the Course: FREE Bookkeeping Diploma - CPD Accredited certificate Get a free student ID card with Bookkeeping Diploma - CPD Accredited training (£10 applicable for international delivery) Lifetime access to the Bookkeeping Diploma - CPD Accredited course materials The Bookkeeping Diploma - CPD Accredited program comes with 24/7 tutor support Get instant access to this Bookkeeping Diploma - CPD Accredited course Learn Bookkeeping Diploma - CPD Accredited training from anywhere in the world The Bookkeeping Diploma - CPD Accredited training is affordable and simple to understand The Bookkeeping Diploma - CPD Accredited training is entirely online Learning Outcomes: Upon completing this comprehensive bundle, you will be able to: Master fundamental accounting and bookkeeping principles. Use QuickBooks and Xero for effective bookkeeping. Implement tax accounting strategies at a Level 3 standard. Manage payroll efficiently with advanced payroll management skills. Utilize Sage 50 Accounts for precise financial record-keeping. Apply advanced functions in MS Excel and depreciation accounting. Develop strong team management and document control abilities. Description Curriculum of the Diploma Bundle Course 01: Diploma in Accounting and Bookkeeping Introduction to the course Bookkeeping systems Basics Functionality On a personal note Accounting Skills Course 02: Diploma in Quickbooks Bookkeeping Getting prepared - access the software and course materials Getting started Setting up the system Nominal ledger Customers Suppliers Sales ledger Purchases ledger Sundry payments Course 03: Introduction to Accounting Accounting Fundamental Accounting Policies Course 04: Level 3 Tax Accounting Tax System and Administration in the UK Tax on Individuals National Insurance How to Submit a Self-Assessment Tax Return Fundamentals of Income Tax Advanced Income Tax Payee, Payroll and Wages Capital Gain Tax Value Added Tax Import and Export Corporation Tax Inheritance Tax Double Entry Accounting Management Accounting and Financial Analysis Career as a Tax Accountant in the UK Course 05: Level 3 Xero Training Introduction Getting Started Invoices and Sales Bills and Purchases Bank Accounts Products and Services Fixed Assets Payroll VAT Returns Course 06: Payroll Management - Diploma Sage 50 Payroll for Beginners Module 1: Payroll Basics Module 2: Company Settings Module 3: Legislation Settings Module 4: Pension Scheme Basics Module 5: Pay Elements Module 6: The Processing Date Module 7: Adding Existing Employees Module 8: Adding New Employees Module 9: Payroll Processing Basics Module 10: Entering Payments Module 11: Pre-Update Reports Module 12: Updating Records Module 13: e-Submissions Basics Module 14: Process Payroll (November) Module 15: Employee Records and Reports Module 16: Editing Employee Records Module 17: Process Payroll (December) Module 18: Resetting Payments Module 19: Quick SSP Module 20: An Employee Leaves Module 21: Final Payroll Run Module 22: Reports and Historical Data Module 23: Year-End Procedures Sage 50 Payroll Intermediate Level Module 1: The Outline View and Criteria Module 2: Global Changes Module 3: Timesheets Module 4: Departments and Analysis Module 5: Holiday Schemes Module 6: Recording Holidays Module 7: Absence Reasons Module 8: Statutory Sick Pay Module 9: Statutory Maternity Pay Module 10: Student Loans Module 11: Company Cars Module 12: Workplace Pensions Module 13: Holiday Funds Module 14: Roll Back Module 15: Passwords and Access Rights Module 16: Options and Links Module 17: Linking Payroll to Accounts Course 07: Diploma in Sage 50 Accounts Sage 50 Bookkeeper - Coursebook Introduction and TASK 1 TASK 2 Setting up the System TASK 3 a Setting up Customers and Suppliers TASK 3 b Creating Projects TASK 3 c Supplier Invoice and Credit Note TASK 3 d Customer Invoice and Credit Note TASK 4 Fixed Assets TASK 5 a and b Bank Payment and Transfer TASK 5 c and d Supplier and Customer Payments and DD STO TASK 6 Petty Cash TASK 7 a Bank Reconciliation Current Account TASK 7 b Bank Reconciliation Petty Cash TASK 7 c Reconciliation of Credit Card Account TASK 8 Aged Reports TASK 9 a Payroll TASK 9 b Payroll TASK 10 Value Added Tax - VAT Return Task 11 Entering opening balances on Sage 50 TASK 12 a Year-end journals - Depre journal TASK 12 b Prepayment and Deferred Income Journals TASK 13 a Budget TASK 13 b Intro to Cash Flow and Sage Report Design TASK 13 c Preparation of Accountants Report & correcting Errors (1) Course 08: Advanced Diploma in MS Excel Microsoft Excel 2019 New Features Getting Started with Microsoft Office Excel Performing Calculations Modifying a Worksheet Formatting a Worksheet Printing Workbooks Managing Workbooks Working with Functions Working with Lists Analyzing Data Visualizing Data with Charts Using PivotTables and PivotCharts Working with Multiple Worksheets and Workbooks And many more... Course 09: Microsoft Excel Training: Depreciation Accounting Introduction Depreciation Amortization and Related Terms Various Methods of Depreciation and Depreciation Accounting Depreciation and Taxation Master Depreciation Model Conclusion Course 11: Document Control Introduction to Document Control Principles of Document Control and Elements of Document Control Environment Document Control Lifecycle Document Control Strategies and Instruments Document Management Quality Assurance and Controlling Quality of Documents Project Document Control Electronic Document Management Systems and Soft Copy Documentation Course 12: GDPR Data Protection Level 5 GDPR Basics GDPR Explained Lawful Basis for Preparation Rights and Breaches Responsibilities and Obligations Course 13: Touch Typing Essential Skills Level 3 Getting Started DRILL 1 The home keys DRILL 2 e and i, g and h DRILL 3 o and n, shift keys and t DRILL 4 extra practice . and y DRILL 5, and w DRILL 6 m and u DRILL 7 v and x DRILL 8-sentence drills DRILL 9 figures DRILL 10 alphabetical paragraphs Recap Course 14: Decision-Making and Critical Thinking Introduction to Critical Thinking Critical Thinking and the Judgment of Claims Benefits and Barriers of Critical Thinking Importance of Critical Thinking Recognising a Critical Thinker What Are the Critical Thinking Steps? Critical Thinking Strategies Problem-Solving Through Critical Thinking Decision-Making with Critical Thinking How will I get my Certificate? After successfully completing the Bookkeeping Diploma course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.PDF Certificate: Free (For The Title Course) Hard Copy Certificate: Free (For The Title Course) CPD 150 CPD hours/points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Bookkeeping Diploma bundle. Persons with similar professions can also refresh or strengthen their skills by enrolling in this course. Students can take this course to gather professional knowledge besides their study or for the future. Requirements Our Bookkeeping Diploma is fully compatible with PC's, Mac's, laptops, tablets and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so that you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this Bookkeeping Diploma course; it can be studied in your own time at your own pace. Career path Advance your career with the Bookkeeping Diploma - CPD Accredited. This qualification opens doors to various roles in the bookkeeping and accounting fields, including: Bookkeeper: £22,000 - £35,000 Accounts Clerk: £20,000 - £30,000 Junior Accountant: £25,000 - £35,000 Payroll Administrator: £23,000 - £32,000 Financial Administrator: £24,000 - £34,000 Senior Accountant: £30,000 - £45,000 Certificates Certificate of completion Digital certificate - Included

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now! Why is Microsoft important in the workplace? From project management to office coordination, having a stronger command of Microsoft Word, Excel, PowerPoint, Teams, Power BI, OneDrive, and other programmes will benefit your organisation and your work. Also, Microsoft skills can make your work life so much easier that you can complete your tasks in minutes that would take others hours. So enhance your skills and become that go-to guy everyone envies. Industry experts have developed this bundle, which has already helped many learners like you. So, If you want to learn how to use the most popular Microsoft tools, you don't need to look any further than this bundle. This bundle is the only thing you need to go from a complete novice to a skilled Microsoft user. So, enrol in this all-in-one bundle and start learning today. Along with this course, you will get 10 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Bundle Consists of the following Premium courses: Course 01: Microsoft SQL Server Development for Everyone Course 02: MS Word Diploma Course 03: Advanced Diploma in MS Excel Course 04: PowerPoint Diploma Course 05: The Complete Microsoft OneDrive Course Course 06: The Complete Microsoft Outlook Masterclass Course 07: New Functions in Microsoft Excel 2021 Course 08: Complete Microsoft Power BI 2021 Course 09: Microsoft Teams Course 10: Outlook Tips and tricks Course 11: Touch Typing Essentials How will I get my Certificate? After successfully completing the Course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) PS The delivery charge inside the UK is £3.99, and the international students have to pay £9.99. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Our course is suitable for all. Requirements This course has no prior requirements. Career path Having this various expertise will increase the value of your CV and open you up to multiple job sectors. Office Administrator PA Secretary Office Worker Manager And much more... Certificates Certificate of completion Digital certificate - Included

Do you want to run your medical clinic smoothly and effectively? Learn how the medical and clinical administration works and, with the acquired knowledge, obtain the CPD-accredited certificate that makes your healthcare career effortless. This Course at a Glance Get a brief overview of the Medical and Clinical Administration. Learn how the administration works, including Record Keeping, Making, and Recording Appointments. Learn to maintain medical records. Get acquainted with medical Jargon and terminology. Achieved reward CPD UK accredited certificate. Learn through engaging video-based training sessions. Continuous tutor support is available 24/7. Medical and Clinical Administration Course Overview The medical and clinical administration course is designed for the individual interested in pursuing a career in the health industry in the administration role. You will acquire reception and customer service skills and administration work, such as record keeping, communication, time management, etc. You will also learn the medical jargon and terminology. All in all, the medical and clinical administration course will train you in all the possible ways so that you can play a vital role in the healthcare industry as an administrator. Employers, professional organizations, and academic institutions also value the safeguarding children level 3 course accredited by CPD UK. For details, please visit the Learner FAQs on our website. Who should take this course? The medical and clinical administration course will be appropriated for the following: Learners wishing to be an administrator. Any administrator who is looking to increase his skills and knowledge. The individual who works in the healthcare industry wants to know how the administration works. People who have a keen interest in administration procedures. Learners who wish to explore different types of branches and their work ethic. Entry Requirements The medical and clinical administration course requirements are the following: You need a laptop or PC and a stable internet. Any previous qualifications are not required. You should find a quiet place during the class. Assessment On the assessment round, you will participate in the MSQ test to examine your learning from this course. After completing the gardening course's all modules, learners must answer MCQs to complete the assessment procedure. The MCQ test measures how much a learner can grasp from each section. In the assessment test, you must get 60% as a pass mark. Course Curriculum Introduction to Medical and Clinical Administration ● An Overview of Medical and Clinical Administration ● Reception Skills ● Customer Service The Administration ● Record Keeping ● Making and Recording Appointments ● Communications ● Time management The Maintenance of Medical Records ● Medical Record Keeping Definition ● Training Requirements for Medical Record Keeping ● Medical Record Keeping Procedure ● Complications of Medical Record Keeping Medical Jargon and Terminology ● Origins of Structure and Medical Terms ● Composition of Medical Words ● Terminology of Body Structures, Systems, Diseases and Conditions ● Eponyms, Acronyms and Abbreviations in Common use. Stocks and Supplies Control ● What is Stock and Supply Management? ● Inventory Control System ● Rules for the Sale, Supply and Administration ● Stock and Supply Control Methods Medical Safety Environment ● Patient safety ● Medical Device Safety ● The Importance of Safety signs ● Confidentiality Health & Hygiene ● How to Maintain Health and Hygiene Standards ● Health Care Associated Infections. ● Waste Disposal for Infection Contro ● Cleaning for Infection Control Information Technology in Medical Administration ● Typing and keyboard skills ● Microsoft office software ● Common medical software Medical (Clinical) Coding and Billing ● Medical Coding ● ICD 10 Codes ● Factors Affecting Clinical Coding Errors ● Medical Billing and Insurance Claims Process Legal Aspects and Ethics ● The Differences Between Legal and Ethical Issues ● Legal Issues in Medical Administration ● Ethical Issues in Medical Administration Conclusion Conclusion Recognised Accreditation CPD Certification Service CPD stands for Continuing Professional Development. This term refers to learning activities that professionals undertake to improve their skills and capabilities. Employers and professional organizations globally recognize CPD UK. Thus, a certificate from CPD Certification Service creates value for your professional goal and achievement. Certificate of Achievement Certificate of Achievement from Lead Academy After successfully passing the MCQ exam, you can order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. The certificate can be obtained in PDF version for £12, and there is an additional fee to receive a printed copy certificate which is £35. FAQs Why should I do this Medical and clinical administration course? You should do this course as this course will uncover how to handle the medical and clinic industry smoothly and effectively with administrative techniques. It will teach all the methods and ways related to medical and clinical administration. How important is it to have an Administration certificate? An administration certificate will make your career path painless as the certification indicates you have enough skills and knowledge to run an organization. The certificate works as the ticket, you now just have to get on the bus. What do you mean by a CPD course? CPD refers to Continuing Professional Development, and the CPD-accredited course is developed for individuals who want to continuously improve and update their skills within their professional field. This certificate claims that the certificate holder's knowledge is up-to-date in their work area. How safe is it to purchase a course over the Internet? We have provided online courses for years, and all our learners' info is safe. We have implemented robust security measures to protect our learners' personal and financial information. Additionally, we use secure payment gateways to ensure safe transactions for course purchases. How much do I have to pay to get the hard copy of the certificate? Lead Academy offers students hard and soft copy certificates after completing the course. Students can gain certifications from well-established organizations such as Edexcel, NCFE, CPD, and more. These are the top-known organizations all over Europe. To get the hard copy of your achievement, you must pay £35 only. Is it possible to pay after completing the course? Paying after completing the course is not an option. However, you do have the opportunity to pay in installments during the checkout process. What if I fail in the course? There's no need to worry if you didn't pass the exam or didn't get the required score. You can always retake the exam with better preparation.

Enhance your skills and learn how to use a range of advanced formulas and functions to manage and extract data more efficiently. There are some great ones here that will save a lot of time. Course overview Duration: 1 day (6.5 hours) Our Excel Module 4 – Advanced Formulas and Functions course looks at some of the more advanced functions of Excel that can be used to manipulate and extract data. This is an intensive one-day course and designed for experienced users of Excel. Participants should be confident in creating and using Excel and be able to build simple formula before attending. Objectives By the end of the course you will be able to: Use a range of Text functions to manage text data Create and use different types of date and time functions Work with rounding functions Use logical statements Build nested formula Use SUMIF, COUNTIF and AVERAGEIF Cross reference data from other worksheets using LOOKUP, INDEX and MATCH functions Use IS functions and IFERROR to test cell values Content Working with text Splitting text into multiple cells Merging data into one cell Extracting data using text functions Tidying data Working with dates and times Formatting dates and times Date and time functions Calculating date and time differences Using functions to round numbers up and down ROUND ROUNDUP ROUNDDOWN CEILING FLOOR Use lookup functions Lookup functions Creating a lookup table Range naming Using VLOOKUP Using HLOOKUP Using INDEX and MATCH Working with logical statements Creating an IF statement Using the AND plus OR functions Nesting functions Calculating values based on given criteria SUMIF(S) COUNTIF(S) AVERAGEIF(S) Using IS and IFERROR and test cell values ISBLANK ISNUMBER ISTEXT ISERROR IFERROR