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VoIP training course description Convergence of voice and data is now a common place mainstream technology. Our Voice Over IP course investigates the characteristics of voice transmission and then studies the impact on IP networks. Practical sessions with soft phones, hard phones and gateways allow the students to see all aspects of VoIP. Network analysers are used to study packets on the wire. What will you learn Describe the issues of voice and data convergence. Describe techniques, which can be used in IP to provide low uniform delay. Evaluate VoIP technologies. Design data networks, which will support voice. VoIP training course details Who will benefit: Anyone working in the field of networking or telecommunications. Prerequisites: TCP/IP foundation for engineers Intro to data communications & networking Duration 3 days VoIP training course contents What is VoIP Voice over IP, brief review of IP, brief review of telephones and voice. Configuring IP softphones What are softphones? Downloading, installing. Hands on Building the base IP network, a simple VoIP call with softphones, Internet telephony. Addressing E164, FQDN, IP addresses, URIs, DNS, SIP addressing, H.323 addressing. VoIP issues Bandwidth, Delay, Jitter, digitising voice, digitisation steps, coding, quality issues, MOS, voice compression, silence suppression, packetising voice, prioritising voice, jitter buffers. Hands on Simple packet analysis. Architectures Desktop, backbone, gateway, hard phones, PoE, integrating phones and PCs, carriers, Softswitches. Hands on Integrating Softphones, hard phones and analog phones. IP performance and QoS ITU delay recommendations, IP DSCP field, DiffServ, IP precedence, queuing strategies; FIFO, WFQ, custom, priority, RED, LLQ. VoIP protocol stack RTP, RTCP, mixers and translators, RSVP. Bandwidth, Erlang models, link layer overhead. Hands on Calculating VoIP bandwidth, analysing RTP packets. ITU Recommendation H.323 Architecture, protocols, terminals, Call setup, Gatekeepers, gateway discovery, H.323 registration with a gatekeeper. Hands on PC to PC using H.323. IETF - Session Initiation Protocol What is SIP? SIP protocol stack, SDP, Sip architecture, SIP messages, Initial SIP phone startup, SIP servers, proxy server, redirect server. Hands on PC to PC using SIP. Carrier networks Signalling systems, SS7, media gateways, Media gateway controllers, signalling gateways, MGCP, Megaco, SIGTRAN. Hands on PSTN interworking. Video over IP Video components, digital video, pictures and audio, video codecs, issues and solutions, video conferencing, multipoint video conferencing, video protocol stack. Appendix 1: Multicasting. Appendix 2: Voice/data integration without IP.

About this Training Course This 5 full-day course provides a comprehensive understanding of all the maintenance, inspection, diagnostics, testing, troubleshooting, refurbishment, and protective systems of all key electrical equipment including: transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries. It will cover in detail all the inspection methods and tests required to identify faults and deficiencies in electrical equipment, as well as, the repair techniques and available refurbishment methods. The course will also cover the activities required to commission this equipment and it will also cover all protective systems associated with this equipment. The objective of the seminar is to maximize the efficiency, reliability, and longevity of this type of equipment by providing an understanding of the common problems and repair techniques, preventive and predictive maintenance. Training Objectives Electrical Equipment Testing and Maintenance: Gain a thorough understanding of all the testing and maintenance required for all key electrical equipment including transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Electrical Equipment Inspection and Diagnostics: Learn about the inspection and diagnostics required for all the components of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Electrical Equipment Troubleshooting: Determine all the troubleshooting activities required to minimize the downtime and operating cost of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Electrical Equipment Online Condition Monitoring: Learn about online condition monitoring of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Electrical Equipment Repair and Refurbishment: Obtain a detailed understanding of the various methods used to repair and refurbish transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Efficiency, Reliability, and Longevity: Learn the various methods used to maximize the efficiency, reliability, and longevity of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Rotating Equipment Vibration Analysis and Balancing Methods: Learn about vibration analysis and balancing methods of motors and generators. Electrical Equipment Codes and Standards: Learn all the codes and standards applicable for transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Equipment Causes and Modes of Failure: Understand the causes and modes of failure of transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Generator Upgrades and Rewinds: Learn the various methods used to upgrade and rewind a generator Protective Systems: Obtain a detailed understanding of all protective systems required for transformers, inverters, rectifiers, switchgear and circuit breakers, relays and protective devices, cables and accessories, motors, variable frequency drives, uninterruptible power systems, generators, fuses, and industrial batteries Target Audience Engineers of all disciplines Managers Technicians Maintenance personnel Other technical individuals (this course is suitable for individuals who do not have an electrical background) Course Level Basic or Foundation Training Methods Your specialist course leader relies on a highly interactive training method to enhance the learning process. This method ensures that all participants gain a complete understanding of all topics covered. The training environment is highly stimulating, challenging, and effective because the participants will learn by case studies which will allow them to apply the material taught to their own organization. Each delegate will receive a copy of the following materials written by the instructor: The relevant material of the 'ELECTRICAL EQUIPMENT HANDBOOK' published by McGraw-Hill in 2003 (600 pages) Electrical Equipment Maintenance, inspection, diagnostics, testing, troubleshooting, refurbishment, and protective systems Manual (500 pages) Trainer Your specialist course leader has more than 32 years of practical engineering experience with Ontario Power Generation (OPG), one of the largest electric utility in North America. He was previously involved in research on power generation equipment with Atomic Energy of Canada Limited at their Chalk River and Whiteshell Nuclear Research Laboratories. While working at OPG, he acted as a Training Manager, Engineering Supervisor, System Responsible Engineer and Design Engineer. During the period of time, he worked as a Field Engineer and Design Engineer, he was responsible for the operation, maintenance, diagnostics, and testing of gas turbines, steam turbines, generators, motors, transformers, inverters, valves, pumps, compressors, instrumentation and control systems. Further, his responsibilities included designing, engineering, diagnosing equipment problems and recommending solutions to repair deficiencies and improve system performance, supervising engineers, setting up preventive maintenance programs, writing Operating and Design Manuals, and commissioning new equipment. Later, he worked as the manager of a section dedicated to providing training for the staff at the power stations. The training provided by him covered in detail the various equipment and systems used in power stations. In addition, he has taught courses and seminars to more than four thousand working engineers and professionals around the world, specifically Europe and North America. He has been consistently ranked as 'Excellent' or 'Very Good' by the delegates who attended his seminars and lectures. He written 5 books for working engineers from which 3 have been published by McGraw-Hill, New York. Below is a list of the books authored by him; Power Generation Handbook: Gas Turbines, Steam Power Plants, Co-generation, and Combined Cycles, second edition, (800 pages), McGraw-Hill, New York, October 2011. Electrical Equipment Handbook (600 pages), McGraw-Hill, New York, March 2003. Power Plant Equipment Operation and Maintenance Guide (800 pages), McGraw-Hill, New York, January 2012. Industrial Instrumentation and Modern Control Systems (400 pages), Custom Publishing, University of Toronto, University of Toronto Custom Publishing (1999). Industrial Equipment (600 pages), Custom Publishing, University of Toronto, University of Toronto, University of Toronto Custom Publishing (1999). Furthermore, he has received the following awards: The first 'Excellence in Teaching' award offered by PowerEdge, Singapore, in December 2016 The first 'Excellence in Teaching' award offered by the Professional Development Center at University of Toronto (May, 1996). The 'Excellence in Teaching Award' in April 2007 offered by TUV Akademie (TUV Akademie is one of the largest Professional Development centre in world, it is based in Germany and the United Arab Emirates, and provides engineering training to engineers and managers across Europe and the Middle East). Awarded graduation 'With Distinction' from Dalhousie University when completed Bachelor of Engineering degree (1983). Lastly, he was awarded his Bachelor of Engineering Degree 'with distinction' from Dalhousie University, Halifax, Nova Scotia, Canada. He also received a Master of Applied Science in Engineering (M.A.Sc.) from the University of Ottawa, Canada. He is also a member of the Association of Professional Engineers in the province of Ontario, Canada. POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information post training support and fees applicable Accreditions And Affliations

Duration 3 Days 18 CPD hours This course is intended for The target audience include, but is not limited to:   Relationship managers Customer experience (CX) managers Account managers Service delivery managers Service desk managers Service Level Managers Enterprise Architects Service and Solution Architects Business Analysts Product Owners Marketing Managers Project Managers Portfolio Managers Supplier relationship Managers Vendor Managers Contract Managers Customer experience/User experience Designers Consultants Overview The purpose of this course is to give the delegate the understanding to optimize the value of the journey for all stakeholders, for example, to convert opportunity and demand into value and to drive stakeholder value. Engagement is important in the optimization of service value because, as ITIL Foundation explained, service value is co-created through the involvement of users, customers, sponsors, service providers, or any other stakeholder. This course introduces ways and methods to drive stakeholder value and encourage stakeholders contribute to the creation of service value by exploring the following:   Value propositions Fostering relationships Keeping engagement channels open Shaping demand Designing service offerings Aligning and agreeing expectations Co-creating service experiences Realizing value This course covers key topics such as SLA design, multi-supplier management, communication, relationship management, CX and UX design, customer journey mapping, and more. It will provide candidates with the tools to increase stakeholder satisfaction which is integral to business success in the current competitive landscape. The associated certification exam voucher is included with this course. As an ITIL© Accredited Training Organization of PeopleCert, all students attending this training will be provided with the exam voucher as a part of delivery. How customer journeys are designed Understand the concept of the customer journey Understand the ways of designing and improving customer journeys How to target markets and stakeholders Understand the characteristics of markets Understand marketing activities and techniques Know how to describe customer needs and internal and external factors that affect these Know how to identify service providers and explain their value propositions How to foster stakeholder relationships Understand the concepts mutual readiness and maturity Understand the different supplier and partner relationship types, and how these are managed Know how to develop customer relationships Know how to analyze customer needs Know how to use communication and collaboration activities and techniques Know how the ?Relationship management? practice can be applied to enable and contribute to fostering relationships Know how the ?Supplier management? practice can be applied to enable and contribute to supplier and partner relationships management How to shape demand and define service offerings Understand methods for designing digital service experiences based on value driven, data driven and user centered service design Understand approaches for selling and obtaining service offerings Know how to capture, influence and manage demand and opportunities Know how to collect, specify and prioritize requirements from a diverse range of stakeholders Know how the ?Business analysis? practice can be applied to enable and contribute to requirement management and service design How to align expectations and agree details of services Know how to plan for value co-creation Know how to negotiate and agree service utility, warranty and experience Know how the ?Service level management? practice can be applied to enable and contribute to service expectation management How to onboard and offboard customers and users Understand key transition, onboarding and offboarding activities Understand the ways of relating with users and fostering user relationships Understand how users are authorized and entitled to services Understand different approaches to mutual elevation of customer, user and service provider capabilities Know how to prepare onboarding and offboarding plans Know how to develop user engagement and delivery channels Know how the ?Service Catalogue management? practice can be applied to enable and contribute to offering user services Know how the ?Service Desk? practice can be applied to enable and contribute to user engagement How to act together to ensure continual value co-creation Understand how users can request services Understand methods for triaging of user requests Understand the concept of user communities Understand methods for encouraging and managing customer and user feedback Know how to foster a service mindset (attitude, behavior and culture) Know how to use different approaches to provision of user services Know how to seize and deal with customer and user ?moments of truth? Know how the ?Service request management? practice can be applied to enable and contribute to service usage How to realize and validate service value Understand methods for measuring service usage and customer and user experience and satisfaction Understand charging mechanisms Know how to assess service value realization Know how to prepare to evaluate and improve the customer journey Know how the ?Portfolio management? practice can be applied to enable and contribute to service value realization ITIL© is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved. The Swirl logo? is a trade mark AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. IT Infrastructure Library© is a registered trade mark of the AXELOS Limited used, under permission of AXELOS Limited. All rights reserved. Additional course details:Notes New Horizons is an Authorised Training Organisation (ATO) for Peoplecert for ITIL4 Nexus Humans ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the ITIL 4 Specialist Drive Stakeholder Value (DSV) with Exam course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Registration starts at 7:30 AM. The training will begin promptly at 8:00 AM. Please plan your arrival accordingly to ensure you don't miss any important information. Reduce Emissions, Save Costs, Earn a CPC Hours, and Ensure Full Compliance Topics Covered: FORS Lo-CITY Driver Training (3.5 hours): • Relationship between driving style, fuel consumption, and environmental impact • Benefits of regular vehicle maintenance and checks • Fuel-efficient driving techniques • Utilising in-vehicle technology for fuel economy • Benefits of journey planning • Alternative fuels for commercial vehicles Highway Code Training Content: Course introduction, objectives, and expectations. Introduction to the Highway Code and its relevance. Types of road users and training for various groups. Respecting and understanding the risks to different road user categories. Confirmation of knowledge quizzes covering all aspects of the Highway Code and traffic regulations. Course Details: Format: Remote Session (7 hours) CPC Hours: Yes Cost: £89.50 - Includes course fee, Driver CPC Upload fee, VAT This award-winning program (awarded the prestigious Education in Transport award at the 2017 National Courier Awards) is perfect for any fleet operator looking to: Meet FORS Gold accreditation requirements. Improve driver performance and fuel efficiency. Reduce their environmental footprint. Enhance corporate social responsibility. Please note that this course is delivered online and provides 7 hours of Driver CPC training. Ready to get started? Book online or feel free to contact our training department at training@totalcompliance.co.uk or call 0345 9001312 to register for this valuable course. Please review our Terms and Conditions for more information.

About this Training Course  This five-day course provides an intermediate level of understanding of the geomechanical factors that affect wellbore instability, sand production and hydraulic fracture design. The course is structured such that upon completion, participants will have understood the value that geomechanics can bring to drilling, completion and production operations and will be able to leverage this value wherever it applies. The course emphasis will be on integrating the topics presented through a combination of lectures, case-studies and hands-on exercises. A special focus will be on how geomechanics knowledge is extracted from routinely acquired well data and how it is applied in the prediction and prevention of formation instability. Course Highlights The course is essentially non-mathematical and makes wide use of diagrams, pictures and exercises to illustrate the essential concepts of geomechanics Essential Rock Mechanics Principles Wellbore Stability Analysis Anisotropic Rock Properties for unconventional projects Lost Circulation and Wellbore Strengthening applications Sand Production Management Input to Hydraulic Fracture design Salt instability Training Objectives By attending this training, you will be able to acquire the following: Apply the basic concepts of geomechanics to identify, predict and mitigate against formation instability during drilling, completion and production Target Audience This course is intended for Drilling Engineers, Well Engineers, Production Technologists, Completion Engineers, Well Superintendents, Directional Drillers, Wellsite Supervisors and others, who wish to further their understanding of rock mechanics and its application to drilling and completion. There is no specific formal pre-requisite for this course. However, attendees are requested to have been exposed to drilling, completions and production operations in their positions and to have a recommended minimum of 3 years of field experience. Trainer Your Expert Course Instructor is an operational geomechanics advisor with over 46 years of experience in exploration, development and production in the upstream oil and gas industry. After obtaining a BSc (Hons) Physics degree from Aberdeen University, he worked for a variety of oil service companies in wireline operations, management and formation evaluation, before joining Schlumberger in 1995. Since 2000 he has worked principally in real-time geomechanics operations and developing acousto-geomechical applications, taking on the role of geomechanics advisor and technical manager within the Europe-Africa area of operations. Before forming his own company in 2014, Your Expert Course Instructor was one of Schlumberger's principal instructors, delivering cross-discipline internal and external geomechanics training to petrophysicists, geologists, reservoir, petroleum, well construction and drilling engineers at operating company locations, training centers and operational centers worldwide. Through extensive operational and wellsite experience gained in the North Sea, Europe, Africa, South America and the Far East, he has gained a broad based knowledge of drilling, production, log data acquisition, analysis and interpretation that has allowed him to develop and deliver pragmatic solutions to the geomechanical challenges of drilling, sand production, fracturing and unconventional reservoirs, faced by operators. His principal interests include the development and application of acousto-geomechanical techniques for the evaluation of anisotropic formations and fracture systems and the identification and prevention of wellbore instability POST TRAINING COACHING SUPPORT (OPTIONAL) To further optimise your learning experience from our courses, we also offer individualized 'One to One' coaching support for 2 hours post training. We can help improve your competence in your chosen area of interest, based on your learning needs and available hours. This is a great opportunity to improve your capability and confidence in a particular area of expertise. It will be delivered over a secure video conference call by one of our senior trainers. They will work with you to create a tailor-made coaching program that will help you achieve your goals faster. Request for further information about post training coaching support and fees applicable for this. Accreditions And Affliations

Identify your primary value proposition and your unique selling position. Get 'out of the box,' and be different. Innovation is a highly sought-after Value Proposition. Understand how you can be an information navigator for your clients. Discover how you can exceed the four levels of customer expectations. Learning Objectives Define your Value Proposition, Create a personal brand to stand out from competitors, Implement nine strategies for increasing referrals Target Audience Managers, Team Leaders, Young Professionals, Sales Professionals, Customer Service Teams

Game design training face to face training customised and bespoke.

  ISO 22301 Lead Auditor training enables you to develop the necessary expertise to perform a Business Continuity Management System (BCMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and ISO/IEC 17021-1 certification process. Based on practical exercises, you will be able to master audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution. After attending this 4 day course, candidates can sit for the exam with the aim of gaining the "ISO22301 Lead Auditor' credential. You will then be in a position to demonstrate that you have the capabilities and competencies to audit organizations based on best practices. Learning objectives   Understand the operations of a Business Continuity Management System based on ISO 22301 Acknowledge the correlation between ISO 22301 and other standards and regulatory frameworks Understand an auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 22301 in the context of a BCMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in BCMS audits Lecture sessions are illustrated with examples based on case studies Practical exercises are based on a case study which includes role playing and discussions Practice tests are similar to the Certification Exam Prerequisites   A foundational understanding of ISO 22301 and knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom courses only) Course Slide Deck Official Study Materials  CPD Certificate The Exam fees Who Should Attend?   Auditors seeking to perform and lead Business Continuity Management System (BCMS) certification audits Managers or consultants seeking to master a Business Continuity Management System audit process Individuals responsible for maintaining conformance with Business Continuity Management System requirements Technical experts seeking to prepare for a Business Continuity Management System audit Expert advisors in Business Continuity Management Our Guarantee   We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training offered for retakes - come back within a year and only pay for the exam. Assessment   The exam is a 12 question essay type exam completed in the afternoon of Day 4. The pass mark for the exam is 70%. Exam results are provided within 24 hours. Provided by   This course is Accredited by NACSand administered by the IECB. Accreditation

  The ISO 9001 Lead Auditor training enables you to develop the necessary expertise to perform a Quality Management System (QMS) audit by applying widely recognized audit principles, procedures and techniques. About This Course   During this training course, you will acquire the knowledge and skills to plan and carry out internal and external audits in compliance with ISO 19011 and the certification process according to ISO/IEC 17021-1.   Based on practical exercises, you will be able to master the audit techniques and become competent to manage an audit program, audit team, communication with customers, and conflict resolution.   After acquiring the necessary expertise to perform this audit, you can sit for the exam and gain "Certified ISO 9001 Lead Auditor' credential. By holding this Certificate,, you will demonstrate that you have the capabilities and competencies to audit organizations based on best practices.    Learning objectives   Understand the operations of a Quality Management System (QMS) based on ISO 9001 Acknowledge the correlation between ISO 9001 and other standards and regulatory frameworks Understand the auditor's role to: plan, lead and follow-up on a management system audit in accordance with ISO 19011 Learn how to lead an audit and audit team Learn how to interpret the requirements of ISO 9001 in the context of a QMS audit Acquire the competencies of an auditor to: plan an audit, lead an audit, draft reports, and follow-up on an audit in compliance with ISO 19011   Educational approach   This training is based on both theory and best practices used in QMS audits Lecture sessions are illustrated with practical questions and examples Practical exercises include examples and case study discussions Practice tests are similar to the Certification Exam Prerequisites   A fundamental understanding of ISO 9001 and comprehensive knowledge of audit principles. What's Included?   Refreshments & Lunch (Classroom only) Course Slide Deck Official Study Guides The Exam Who Should Attend?   Auditors seeking to perform and lead Quality Management System (QMS) certification audits Managers or consultants seeking to master a Quality Management System audit process Individuals responsible for maintaining conformance with QMS requirements Technical experts seeking to prepare for a Quality Management System audit Expert advisors in Quality Management Accreditation Our Guarantee We are an approved IECB Training Partner. You can learn wherever and whenever you want with our robust classroom and interactive online training courses. Our courses are taught by qualified practitioners with commercial experience. We strive to give our delegates the hands-on experience. Our courses are all-inclusive with no hidden extras.  The one-off cost covers the training, all course materials, and exam voucher. Our aim: To achieve a 100% first time pass rate on all our instructor-led courses. Our Promise: Pass first time or 'train' again for FREE. *FREE training and exam retake offered Assessment     Delegates sit a combined exam, consisting of in-course quizzes and exercises, as well as a final 12 question, essay type exam on Day 4 of the course. The overall passing score is 70%, to be achieved within the 150 minute time allowance. Exam results are provided within 24 hours, with both a Certificate and a digital badge provided as proof of success. Provided by   This course is Accredited by NACS and Administered by theIECB

Agile PM vs. Waterfall PM (Virtual) The concept of Agile project management refers to the use of a number of tools and techniques that are based on enabling project teams to deliver products to a predetermined and agreed timeline. The concept of Waterfall project management refers to the use of a number of tools and techniques that are based on enabling project teams to deliver products to a pre-determined and agreed specification. The selection of the most appropriate project management method has, historically, been a choice of 'either/or' when it comes to these two approaches. It is now becoming clear that for many projects, the selection of a single project management method does not satisfy the professionalism of the project team nor does it optimize the return on investment for the sponsoring organization. A radically different approach is needed. This course presents an approach to project management which capitalizes on the most appropriate elements of each method tailored to the specific project being undertaken. In this course, the Waterfall approach will be based on the PRINCE2 model. Each method will be presented to highlight its particular strategy and strengths. The course will then propose project scenarios which will require the project team to use a hybrid method which brings together aspects of both methods. The overall goal of the course is threefold: · To introduce the Waterfall approach to product development. · To introduce the Agile approach to product development. · To explore how a combination of both approaches can bring added value to the sponsoring organization and their customers.