3258 Courses delivered Online

Description For some years, the UK financial regulators have been placing expectations on firms to treat their customers fairly and with plenty of care. This includes vulnerable clients, or those defined by the FCA as individuals 'who, due to their personal circumstances, [are] especially susceptible to detriment, particularly when a firm is not acting with appropriate levels of care.' Throughout this course, you will gain insight into the definition of vulnerable clients and how your company can better cater to this group's needs, preferences, and personalities. More specifically, by the end of this course, you will be able to:  Know how vulnerable customer management started.  Understand what vulnerability means.  Recognise traits of vulnerability.  Demonstrate an awareness of the 4 key pillars of vulnerability and how the UK financial regulators think you can help manage vulnerable customers in your organisation. Training Duration This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk.

This course, aimed as an introductory overview for those working in FCA-regulated firms, helps recognise processes of money laundering and terrorism financing, identify laws and regulations making them illegal and specify the responsibilities of employees for their detection and prevention. Training Duration This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.

Description CDD is an ongoing process and, as such, a critical element for effectively managing the risks posed by existing clients, thus protecting the organization against their possible dubious actions. This course outlines basic CDD procedures requires to assess customer risk and a legal requirement to comply with Anti-Money Laundering (AML) and Counter-Terrorist Financing (CFT) laws. Effective CDD involves ongoing monitoring of customers' business activities, identifying and mitigating the AML/CFT risk a business relationship may pose to a regulated entity. Training Duration This course may take up to two (2) hours to complete. Keep in mind, however, that actual study time varies based on each learner's training pace. Who Should Enrol? This course is addressed to all individuals who practice AML such as compliance and/or AML managers in banks, investment firms, investment funds, ASPs, trust service corporate providers, and lawyers. Training Method The course is offered online using a self-paced approach. The learning units consist of video presentations and reading material. Learners may start, stop, and resume their training at any time. At the end of the training, participants take a quiz to complete their learning and earn a Certificate of Completion. Accreditation and CPD Recognition The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for two (2) CPD units that approve education in financial regulation. The course may be also approved for CPD units by institutions that approve general financial training such as CISI and ACAMS. Eligibility criteria and CPD units are verified directly by your association, regulator, or other any other body for which you hold membership. Registration and Access To register for this course, click on the button above to pay online and receive instant access. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 180 days. If you wish to receive an invoice instead of paying online, please email us at info@lgca.uk. Also, please get in touch if you'd like to discuss special corporate group rates.

Course Overview SFTR is a major regulatory reporting requirement for anyone transacting repo and other securities financing transactions in the EU, no matter how limited their activity. In order to meet the regulator's demand for complete, accurate and timely data, firms are devoting considerable resources to the speedy remediation of rejected or unreconciled reports. Description This self-paced online course will offer delegates a grasp of what is required by SFTR in the EU and UK but will also provide a practical insight by looking at specific reporting rules and key data fields. Training Objectives By the end of the course, delegates should be able to: • Identify what trading activities are covered by SFTR, who has to report and by when; • Outline the role of trade repositories and recognise the reports sent to and sent out by these entities; • Distinguish the types of record to be sent to trade repositories and know in what order they should be sent; • Select and describe the data fields required for generic SFT structures, whether collateralized at transaction or portfolio level; • Complete a basic calculation of the estimated re-use of collateral. They should also: • Be aware of some of the practical issues that have arisen in reporting; • Know where to look for further guidance. Training Outline • Background which has brought the SFTR • What is Shadow Banking and how is it related to SFTR • Purpose of SFTR and key requirements for reporting parties • What SFTR covers: repos, securities/commodities lending, margin lending • Who is subject to SFTR, including mandatory delegation and branches • The role of trade repositories: who they are; what they do (validation and recon-ciliation); what you send them and what they send back and to others • Types of report (Action Types) and sequencing • Reporting deadlines. • Data sets, matching fields, cardinality rules (mandatory, conditional or optional) and conditionality links between fields • Counterparty data • Loan data: type, UTI, level of reporting, legal data, term, rate • Collateral data: type; level of reporting; classifications • CCP-cleared SFTs and margins • Collateral re-use reports: actual and estimated • Practical examples provided by ESMA Training Duration This course may take up to 3 hours to be completed. However, actual study time differs as each learner uses their own training pace. Participants This course is suitable for any professional involved with SFTR. Delegates would benefit from a familiarity with repos, securities lending and margin lending but this is not essential. The course is offered fully online using a self-paced approach. The learning units are based on reading material. Learners may start, stop and resume their training at any time. Accreditation and CPD Recognition This programme has been developed by the European Institute of Management and Finance (EIMF), a globally-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 3 CPD Units that require CPD training in financial regulation. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. Access to the course is valid for 365 days. If you wish to receive an invoice instead of paying online, please Contact us here. Talk to us for our special Corporate Group rates.

Description This Complaints Handling course is suitable for any member of a team aiming to understand how to properly handle complaints in financial services sector. In particular, this course will prepare you to: Recognise complaints and the importance of dealing with them appropriately. Understand how your organisation may receive complaints. Know the procedure for handling complaints. Follow the rules and etiquette for handling complaints. Understand the role of the Financial Ombudsman Service (FOS).

This course explores what to consider when building a compliant Compliance Monitoring programme and how to effectively deliver reports. It considers the FCA's requirements and expectations around the monitoring and testing undertaken by UK authorised firms.

Course Overview The regulatory position Key Concepts Impact on Firms Governance and Strategy Building an effective and compliant operational resilience program Holistic management considerations Learning Outcome To understand the regulatory drivers and priorities; to consider the factors you should promote to build and embed an inclusive operational resilience framework; to recognise common risks and disruptors tom operational stability and to consider appropriate governance models.

Description The Senior Managers and Certification Regime (SM&CR) is a regulatory framework introduced by the Financial Conduct Authority (FCA) in 2016. The SM&CR aims to improve the culture of responsibility in financial services firms by increasing the accountability of senior managers. Training Duration This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 2 CPD Units that approve education in financial regulation, such as the FCA. The course may be also approved for CPD Units by institutions which approve general financial training, such as the CISI. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.

This course provides an introduction to the General Data Protection Regulation (GDPR), which is the European Union's (EU) comprehensive data protection law. The GDPR applies to all organizations that process personal data of individuals located in the EU, regardless of where the organization is located. Description This course is designed to give all employees of a firm an understanding of what GDPR is intended to achieve, how it aims to empower individuals, and how it impacts firms and the roles of their employees. Training Duration This course may take up to 2 hours to be completed. However, actual study time differs as each learner uses their own training pace. Training Method The course is offered fully online using a self-paced approach. The learning units consist of reading material. Learners may start, stop and resume their training at any time. At the end of each session, participants take a Quiz to complete their learning unit and earn a Certificate of Completion upon completion of all units. Accreditation and CPD Recognition This programme has been developed by the London Governance and Compliance Academy (LGCA), a UK-recognised training institution. The syllabus is verified by external subject matter experts and can be accredited by regulators and other bodies for 1 CPD Unit that approve education in data protection and information security. Eligibility criteria and CPD Units are verified directly by your association, regulator or other bodies which you hold membership. Registration and Access To register to this course, click on the Get this course button to pay online and receive your access instantly. If you are purchasing this course on behalf of others, please be advised that you will need to create or use their personal profile before finalising your payment. If you wish to receive an invoice instead of paying online, please contact us at info@lgca.uk. Access to the course is valid for 365 days.

Course Overview This course seeks to explain the role the FCA plays in the financial services sector and its position within the overall UK economy. We look at the structure of the regulator and how it is designed to support the objectives allocated to it.