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In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Horticulture course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Horticulture course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Horticulture and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Horticulture course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Horticulture course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £4.99 and the hard copy for £9.99. Also, you can order both PDF and hardcopy certificates for £12.99. Career path The Horticulture will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Module 01: Introduction to Horticulture Introduction to Horticulture 00:33:00 Module 02: Structure and Function of Horticulture Plants Structure and Function of Horticulture Plants 00:50:00 Module 03: Growth of Horticulture Plants Growth of Horticulture Plants 00:35:00 Module 04: Impact of Temperature Impact of Temperature 00:36:00 Module 05: Impact of Light Impact of Light 00:42:00 Module 06: Impact of Soil and Water Impact of Soil and Water 00:40:00 Module 07: Plant Propagation Plant Propagation 00:34:00 Module 08: Plant Nutrition Plant Nutrition 00:36:00 Module 09: Harvesting, Training and Pruning Harvesting, Training and Pruning 00:44:00 Module 10: Growing Plant Indoors Growing Plant Indoors 00:41:00 Module 11: Ornamental Horticulture and Garden Design Ornamental Horticulture and Garden Design 00:45:00 Module 12: Cut Floral Design and Landscaping Cut Floral Design and Landscaping 00:32:00 Module 13: Plant Pathology, Entomology and Weed Control Plant Pathology, Entomology and Weed Control 00:27:00 Module 14: Permaculture and Arboriculture Permaculture and Arboriculture 00:37:00 Module 15: Professional Opportunities in Horticulture Professional Opportunities in Horticulture 00:39:00 Module 16: Biotechnology Applications in Horticulture Biotechnology Applications in Horticulture 00:54:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

In this competitive job market, you need to have some specific skills and knowledge to start your career and establish your position. This Advanced Digital Painting Course will help you understand the current demands, trends and skills in the sector. The course will provide you with the essential skills you need to boost your career growth in no time. The Advanced Digital Painting Course will give you clear insight and understanding about your roles and responsibilities, job perspective and future opportunities in this field. You will be familiarised with various actionable techniques, career mindset, regulations and how to work efficiently. This course is designed to provide an introduction to Advanced Digital Painting Course and offers an excellent way to gain the vital skills and confidence to work toward a successful career. It also provides access to proven educational knowledge about the subject and will support those wanting to attain personal goals in this area. Learning Objectives Learn the fundamental skills you require to be an expert Explore different techniques used by professionals Find out the relevant job skills & knowledge to excel in this profession Get a clear understanding of the job market and current demand Update your skills and fill any knowledge gap to compete in the relevant industry CPD accreditation for proof of acquired skills and knowledge Who is this Course for? Whether you are a beginner or an existing practitioner, our CPD accredited Advanced Digital Painting Course is perfect for you to gain extensive knowledge about different aspects of the relevant industry to hone your skill further. It is also great for working professionals who have acquired practical experience but require theoretical knowledge with a credential to support their skill, as we offer CPD accredited certification to boost up your resume and promotion prospects. Entry Requirement Anyone interested in learning more about this subject should take this Advanced Digital Painting Course. This course will help you grasp the basic concepts as well as develop a thorough understanding of the subject. The course is open to students from any academic background, as there is no prerequisites to enrol on this course. The course materials are accessible from an internet enabled device at anytime of the day. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path The Advanced Digital Painting Course will help you to enhance your knowledge and skill in this sector. After accomplishing this course, you will enrich and improve yourself and brighten up your career in the relevant job market. Course Curriculum Section 01: Document in Photoshop, make a basic Sketch and Make an underpainting. Set up a new document 00:02:00 Studying Dutch Masters 00:07:00 Creating a Composition with reference photos 00:05:00 Basic sketch for Background Painting 00:06:00 Underpainting in Grey tones 00:13:00 Section 02: Painting the River, Sea and Sky with Clouds Foreground Sketch 00:08:00 Painting the Clouds in the sky 00:07:00 Background Mountains Part 1 00:09:00 Placing the Planet 00:03:00 Background Mountains Part 2 00:05:00 Background Mountains Right 00:11:00 Section 03: Paint a sea, Rocks the River and the Main Arch. Painting the Sea 00:08:00 Balanced Rock 00:10:00 The River 00:08:00 The Arch Completed 00:07:00 Section 04: Create some life in our Sci-Fi World and Paint a Spaceship with the Pentool Pentool Part 1 00:06:00 Pentool Part 2 00:03:00 Pentool Part 3 00:05:00 Building a Spaceship 00:14:00 The Spaceship 00:11:00 Placing the Spaceship and Astronauts 00:09:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Unlock the power of suggestion with our masterclass on the basics of good suggestion therapy. Designed for both beginners and seasoned practitioners, this course delves into the core principles that make suggestion therapy a potent tool for personal growth, healing, and behavioral change.

Embarking on a journey towards a healthier self is an adventure many dreams of, yet only some understand how to navigate effectively. The 'Weight Loss Coach Certification (Accredited): All Levels' course is a beacon of hope, guiding you through the maze of weight loss injections, ozempic weight loss, and the myriad of weight loss pills with precision. It's not just about shedding pounds; it's a transformative experience that incorporates the science of weight loss calculators and the inspiring stories of individuals like Peter Kay, Letitia Dean, Mark Labbett, Alison Hammond, and Nikocado Avocado. This course is meticulously designed to equip you with the knowledge and tools to make meaningful changes in your life and the lives of others. Learning Outcomes of Weight Loss Coach Certification: Understand the foundational principles of weight loss nutrition and the effectiveness of various diets. Master the coaching process tailored for weight management and how to personalise plans for diverse needs. Gain insights into solving common weight related challenges using scientific and motivational strategies. Learn to build and promote a personal brand in the fitness coaching industry. Acquire the skills to motivate clients and monitor their progress through practical and theoretical approaches. Why buy this Weight Loss Coach Certification? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Certification After studying the course materials of the Weight Loss Coach Certification (Accredited): All Levels there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this Weight Loss Coach Certification for? Individuals passionate about health, wellness, and nutrition seeking to guide others in their weight-loss journeys. Fitness professionals aiming to broaden their expertise in weight management coaching. Anyone interested in understanding the science behind losing weight and how to apply it effectively. Career changers looking for a rewarding profession in the health and wellness industry. Health bloggers or influencers wanting to enhance their knowledge and credibility in losing weight. Prerequisites This Weight Loss Coach Certification (Accredited): All Levels does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Weight Loss Coach Certification (Accredited): All Levels was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Weight Loss Coach: £25,000 - £35,000 per annum Nutritionist: £20,000 - £40,000 per annum Personal Trainer: £18,000 - £50,000 per annum Health and Wellness Blogger/Influencer: Variable depending on reach and engagement Corporate Wellness Consultant: £30,000 - £45,000 per annum Health Club Manager: £24,000 - £40,000 per annum Course Curriculum Introduction Introduction 00:03:00 The Roles & Responsibilities Of A Weight Loss Coach 00:02:00 5 Reasons For Becoming A Weight Loss Coach 00:04:00 The Skills Your Need As A Weight Loss Coach 00:03:00 How Much Does A Weight Loss Coach Earn 00:03:00 Coaching Process The Different Coaching Business Models 00:04:00 Client Assesment Introduction 00:01:00 Getting To Know Your Client 00:04:00 Understanding Your Client's Painpoints 00:03:00 How To Set SMART Goals 00:06:00 Body Mass Index Explained 00:03:00 How To Keep Clients Motivated During The Coaching Process 00:04:00 Weight Loss Nutrition Theory Common Weight Loss Myths Debunked 00:09:00 The Weight Loss Nutrition Pyramid 00:05:00 The Science Of Successful Weight Loss 00:05:00 Weight Loss vs Fat Loss 00:03:00 What About Fat Loss Foods? 00:06:00 Determining calorie need (TDEE) 00:03:00 Adjusting A Diet For Weight Loss 00:03:00 How Much Protein For Weight Loss 00:02:00 How Much Fat For Weight Loss 00:01:00 How Many Carbs For Weight Loss 00:01:00 Combining Macronutrients 00:02:00 Ideal Meal Timing & Meal Frequency 00:04:00 How to create a diet plan for a client 00:09:00 The Best Fat Loss Supplements 00:04:00 Common Diets Explained Gluten Free Diet 00:03:00 Paleo Diet 00:04:00 Low Carb Diet 00:03:00 Intermittent Fasting 00:03:00 Vegan Diet 00:05:00 Ketogenic Diet 00:06:00 Weight Loss Training Theory Common Weight Loss Exercising Myths Debunked 00:08:00 The Perfect Weight Loss Workout 00:07:00 HIIT Explained 00:07:00 How To Progress With HIIT Workouts 00:02:00 Can You Build Muscle & Lose Fat At The Same Time? 00:08:00 Strength Training & Weight Loss 00:01:00 Why You Shouldn't Do More Reps When Trying To Lose Weight 00:03:00 Should You Train Fasted? 00:06:00 How To Solve Common Weight Loss Problems The Right Cheat Meals 00:05:00 How To Correctly Take Diet Breaks 00:05:00 How To Break Through A Fat Loss Plateau 00:04:00 How To Explain Sudden Weight Changes 00:03:00 Is Starvation Mode Real? 00:03:00 Weight Loss Motivation Weight Loss Motivation Overview 00:01:00 How To Track Progress 00:04:00 What's The Ideal Rate Of Fat Loss? 00:02:00 How To Stop Relying On Willpower 00:02:00 How To Avoid The 'What The Hell Effect' 00:01:00 Building Your Brand Marketing & Selling Introduction 00:02:00 Your Marketing Game Plan 00:02:00 Your Sales Approach 00:05:00 Content Marketing For Coaches 00:06:00 How To Define Your Mission Statement 00:03:00 Your Coaching Outline 00:02:00

Embark on a transformative journey with our 'Post-Traumatic Stress Disorder (PTSD) Counselling' course, a beacon of hope and healing for those touched by trauma. This course opens a window into understanding PTSD, not just as a clinical term but as a deeply personal experience that impacts lives profoundly. Your journey begins with an introduction that lays the groundwork for comprehending the complexities of trauma and its aftermath. As you navigate through the curriculum, you will gain insights into the nuances of PTSD, equipping you with the knowledge to understand and empathise with those affected. Moving forward, the course delves into integrating therapeutic techniques such as Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and Acceptance and Commitment Therapy (ACT) into both personal and professional practices. This holistic approach empowers you to manage anxiety and PTSD symptoms effectively. The course guides you through overcoming avoidance behaviours and handling difficult trauma-related thoughts, providing strategies to cope with intrusive memories, flashbacks, and nightmares. As you reach the concluding sections, you'll learn not just to survive but to thrive post-trauma, looking ahead with newfound strength and resilience. This course is more than an educational experience; it's a journey towards empowerment and recovery. Learning Outcomes Understand the fundamental concepts of trauma and PTSD. Learn to integrate CBT, DBT, and ACT techniques for managing PTSD. Develop strategies to handle anxiety and avoidance behaviours. Gain skills in coping with trauma-related memories and thoughts. Acquire techniques to thrive post-trauma and look towards a positive future. Why choose this Post-Traumatic Stress Disorder (PTSD) Counselling course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Post-Traumatic Stress Disorder (PTSD) Counselling course for? Mental health professionals seeking specialised knowledge in PTSD. Individuals personally affected by trauma and PTSD. Caregivers and support workers of those with PTSD. Emergency service personnel dealing with traumatic events. Anyone interested in understanding and supporting PTSD recovery. Career path PTSD Counsellor - £25,000 to £40,000 Clinical Psychologist - £31,000 to £51,000 Mental Health Nurse - £24,000 to £35,000 Psychotherapist - £26,000 to £48,000 Support Worker - £18,000 to £28,000 Crisis Intervention Specialist - £22,000 to £37,000 Prerequisites This Post-Traumatic Stress Disorder (PTSD) Counselling does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Post-Traumatic Stress Disorder (PTSD) Counselling was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Introduction Introduction 00:04:00 The approach of the course 00:03:00 Understanding Trauma & PTSD Section Overview 00:01:00 What Is Trauma? 00:09:00 What Is PTSD? Diagnosis of PTSD 00:10:00 How Are Traumatic Memories Processed? 00:09:00 Physical and Health Issues Associated with Trauma 00:08:00 Thinking about Coping with PTSD & Trauma 00:06:00 Integrating CBT, DBT, ACT Techniques into Your Life Integrating CBT, DBT, ACT Overview 00:01:00 What is Cognitive Behavioral Therapy (CBT)? 00:03:00 ABC Model - Thought, Emotions & Behavior 00:04:00 Understanding Feedback Loops 00:04:00 Behavioral Coping 00:02:00 Exposure Therapy for PTSD & Trauma 00:07:00 Stress Inoculation Training (SIT) for PTSD & Trauma 00:03:00 Cognitive Processing Therapy (CPT) PTSD & Trauma 00:03:00 What is Dialectical Behavior Therapy (DBT)? 00:08:00 What is Acceptance and Commitment Therapy (ACT)? 00:03:00 ACT in Action! 6 Core Processes 00:12:00 Common Elements of CBT, DBT & ACT 00:05:00 Managing Your Anxiety & PTSD Building a Strong Foundation: Breathing 00:06:00 Abdominal Breathing for Anxiety 00:05:00 PMR Progressive Muscle Relaxation a CBT Technique for Anxiety & PTSD 00:07:00 Relaxation without Tension a CBT Technique for Anxiety & PTSD 00:02:00 Cue Controlled Relaxation a CBT Technique for Anxiety & PTSD 00:02:00 Using Your Mind to Relax and Develop Awareness 00:03:00 Decreasing the Power of Negative Thoughts 00:06:00 Section Conclusion 00:03:00 Stop Avoiding and Start Living Again Section Introduction 00:02:00 Self-help: Effects of PTSD on Goals and Values 00:15:00 Self-help: Creating a Change 00:10:00 Self-help: Facing Feared Situation 00:10:00 Self-help: Everyday Mindfulness Exercise 00:05:00 Self-help: Connecting with Others 00:10:00 Self-help: Emotion Diary Cards 00:05:00 Self-help: Identifying Emotions 00:05:00 Decreasing PTSD Symptoms through Writing 00:05:00 Handling Difficult Thoughts of Trauma 8 Limited Thinking Patterns from CBT 00:01:00 Filtering 00:02:00 Polarized Thinking 00:02:00 Overgeneralization 00:02:00 Mind Reading 00:02:00 Catastrophizing 00:01:00 Magnifying 00:02:00 Personalization 00:01:00 Shoulds 00:02:00 Composing Balanced Alternative Thoughts 00:08:00 Coping with Memories, Flashbacks, Nightmares, and Intrusions Focusing on Your Thoughts 00:07:00 Invalidating Thoughts 00:06:00 Mindfulness and Grounding 00:05:00 Imagery Rehearsal for Nightmares 00:02:00 Developing Wise Mind 00:04:00 Surviving and Thriving as You Look Ahead Do You Need Professional Help? 00:04:00 Conclusion Do You Need Therapist? 00:04:00 Conclusion 00:02:00 Resources Resource - Treating Post Traumatic Stress Disorder 00:00:00 Assignment Assignment - Post-Traumatic Stress Disorder (PTSD) Counselling 00:00:00

Salesforce coursesare structured learning programs designed to equip individuals with the knowledge and skills needed to leverage Salesforce effectively. Whether you're a sales professional aiming to boost your productivity, a marketer seeking to optimize campaign performance, or a business owner looking to enhance customer relationships, there's a Salesforce course tailored to your specific goals and requirements. These courses cover a wide range of topics, including Salesforce basics, advanced administration, automation, app development, and more. They are typically delivered through a combination of online modules, instructor-led sessions, hands-on exercises, and real-world case studies, ensuring that learners not only grasp theoretical concepts but also gain practical experience that can be applied directly in their roles. Benefits of Salesforce Courses Investing in Salesforce courses offers a multitude of benefits for individuals and organizations alike: Enhanced Productivity: By mastering Salesforce, professionals can streamline workflows, automate repetitive tasks, and optimize their day-to-day processes, resulting in increased productivity and efficiency. Improved Customer Experiences: Salesforce enables businesses to deliver personalized experiences at every touchpoint, from initial lead capture to post-sale support. Courses on Salesforce CRM empower individuals to leverage customer data effectively, anticipate needs, and provide exceptional service, thereby fostering long-term customer loyalty. Competitive Advantage: In today's competitive market, companies that leverage Salesforce effectively gain a significant edge over their counterparts. By investing in Salesforce training, organizations can ensure that their teams are equipped with the latest tools and techniques to stay ahead of the curve. Career Advancement: Salesforce skills are in high demand across industries, with certifications such as Salesforce Administrator, Salesforce Developer, and Salesforce Architect being highly sought after by employers. Completing Salesforce courses not only enhances one's skill set but also opens up new career opportunities and prospects for advancement. Flexibility and Accessibility: Salesforce courses are available in various formats, including online self-paced modules, live virtual classrooms, and in-person training sessions, making them accessible to learners regardless of their location or schedule. This flexibility allows individuals to learn at their own pace and tailor their learning experience to suit their needs. Continuous Learning and Growth: The Salesforce platform is constantly evolving with new features, updates, and enhancements being rolled out regularly. By enrolling in Salesforce courses, professionals can stay updated with the latest trends and best practices, ensuring that their skills remain relevant and in-demand in the ever-changing landscape of technology. Choosing the Right Salesforce Course With a plethora of Salesforce courses available in the market, choosing the right one can seem daunting. However, by considering the following factors, individuals can make informed decisions that align with their learning objectives: Reputation and Accreditation: Look for courses offered by reputable training providers with a proven track record of delivering high-quality content and certified instructors. Accredited courses endorsed by Salesforce are particularly valuable as they adhere to industry standards and best practices. Curriculum and Learning Objectives: Review the course curriculum to ensure that it covers topics relevant to your goals and skill level. Whether you're a beginner looking to master the basics or an experienced professional seeking advanced training, the course content should be comprehensive and aligned with your learning objectives. Delivery Mode and Flexibility: Consider your preferred learning style and schedule when choosing a course delivery mode. Online courses offer flexibility and convenience, while instructor-led sessions provide opportunities for interactive learning and real-time feedback. Choose a format that suits your preferences and availability. Hands-on Experience and Practical Exercises: Effective Salesforce training goes beyond theoretical concepts, providing hands-on experience through practical exercises, case studies, and real-world simulations. Look for courses that offer opportunities for application-based learning, allowing you to reinforce your understanding and skills through practical application. Support and Resources: Evaluate the level of support and resources provided by the training provider, including access to instructors, discussion forums, online communities, and supplementary materials. A supportive learning environment can enhance your overall learning experience and facilitate knowledge sharing and collaboration with peers.

Description: Customer Service and Relation Management Diploma This Diploma in Customer Service and Relation Management aims to address the development of service industries and the need for customer-supplier relationship. This program equips one with knowledge and skills related to service marketing, customer service, customer relationship management, service design, service quality management, etc. Customer Relationship Management (CRM) is a business strategy for maximizing shareholder value through acquiring, enhancing and retaining desired customers. This course will examine the concepts, processes and technologies an organization uses to achieve superior performance through client intelligence. Aligning business activities around the client creates an opportunity to collect an extensive quantity of client-related descriptive and behavioural data, which shall be very useful. Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Customer Service and Relation Management Diploma is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience or qualification required for this course, it is available for all students from any academic background. Requirements Our Customer Service and Relation Management Diploma is fully compatible with any kind of device. Whether using a Windows computer, Mac, smartphone or tablet, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course, you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Understanding Customer Service Understanding Customer Service FREE 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer 00:08:00 Customer Service and the Telephone 00:08:00 Handling Complaints 00:12:00 Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques FREE 00:09:00 Formal and Informal Communication 00:02:00 Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication 00:13:00 Electronic Communication 00:19:00 Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals FREE 00:10:00 Energy Distribution 00:09:00 Time Logs 00:11:00 Personal World View 00:10:00 Strengths 00:09:00 A Building Your Toolbox 00:10:00 Establishing Your Action Plan 00:11:00 Customer Service What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing Your Script 00:45:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Who are Your Customers? 00:15:00 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Customer Relationship Management Training Customer Relationship Management 00:10:00 What CRM Is and Who It Serves 00:15:00 Checklist for Success 00:15:00 Requirement Driven Product Selection 00:15:00 Considerations in Tool Selection 00:15:00 Strategies for Customer Retention 00:15:00 Building the Future 00:15:00 Homegrown vs. Application Service Provider 00:15:00 The Development Team 00:15:00 Evaluating and Reviewing Your Program 00:15:00 Relationship with Customers Good Customer Relationship - Why is it Important? 01:00:00 Understanding Your Customers 01:00:00 How to Calculate Customer's Lifetime Value 00:30:00 How to Keep Your Customers Happy? 01:00:00 How to Get Your Customers to Say 'Wow!' 01:00:00 Proven Methods of Customer Retention 01:00:00 The Art of Customer Follow-up 01:00:00 Loyalty Marketing Program 00:30:00 Promotional Items to Enhance Customer Relations 01:00:00 Handling Customer's Complaints 01:00:00 How to Deal with Difficult Customers 00:30:00 Introducing the Seven Deadly Sins of Customer Service! 01:00:00 Customer Relationship Management (CRM) Software - The Benefits 01:00:00 Choosing a CRM Program 00:30:00 Customer Service over the Phone 01:00:00 Customer Relations and Dealing Module One - Getting Started 00:30:00 Module Two - The Right Attitude Starts with You 01:00:00 Module Three - Stress Management (Internal Stressors) 01:00:00 Module Four - Stress Management (External Stressors) 00:30:00 Module Five - Transactional Analysis 01:00:00 Module Six - Why are Some Customers Difficult 01:00:00 Module Seven - Dealing with the Customer Over the Phone 01:00:00 Module Eight - Dealing with the Customer In Person 01:00:00 Module Nine - Sensitivity in Dealing with Customers 01:00:00 Module Ten - Scenarios of Dealing with a Difficult Customer 01:00:00 Module Eleven - Following up With a Customer Once You Have Addressed Their Issue 01:00:00 Module Twelve - Wrapping Up 00:30:00 Becoming A Customer Service Professional Module One - Getting Started 00:30:00 Module Two: The Importance of Safety 00:15:00 Module Three - Establishing Your Attitude 01:00:00 Module Four - Identifying and Addressing Customer Needs 01:00:00 Module Five - Generating Return Business 01:00:00 Module Six - In-Person Customer Service 01:00:00 Module Seven - Giving Customer Service over the Phone 01:00:00 Module Eight - Providing Electronic Customer Service 01:00:00 Module Nine - Recovering Difficult Customers 01:00:00 Module Ten - Understanding When to Escalate 01:00:00 Module Eleven - Ten Things You Can Do to WOW Customers Every Time 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Customer Service and Relation Management Diploma 00:20:00 Final Exam Final Exam - Customer Service and Relation Management Diploma 00:20:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Overview of Diploma in Supply Chain, Purchasing and Procurement Join our Diploma in Supply Chain, Purchasing and Procurement course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Diploma in Supply Chain, Purchasing and Procurement course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Diploma in Supply Chain, Purchasing and Procurement course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Diploma in Supply Chain, Purchasing and Procurement Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Diploma in Supply Chain, Purchasing and Procurement. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Diploma in Supply Chain, Purchasing and Procurement course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Diploma in Supply Chain, Purchasing and Procurement is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Diploma in Supply Chain, Purchasing and Procurement course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Diploma in Supply Chain, Purchasing and Procurement Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Diploma in Supply Chain, Purchasing and Procurement Module 01 : Why Supply Chain Management 00:00:00 Module 02 : Three Levels of Supply Chain Management 00:08:00 Module 03 : Five Stages of Supply Chain Management 00:09:00 Module 04 : The Flows of Supply Chain Management 00:00:00 Module 05 : Supply Chain Groups 00:07:00 Module 06 : Tracking and Monitoring 00:09:00 Module 07 : Role of Procurement in an Organisation 00:23:00 Module 08 : The Purchasing Cycle 00:14:00 Module 09 : Purchasing Toolkits 00:32:00 Module 10 : Quality Management 00:40:00 Module 11 : Supplier Relationship Management 00:22:00 Module 12 : Category Management 00:31:00 Module 13 : Inventory Management 00:24:00 Module 14 : E-Procurement 00:23:00

Overview of Advanced Tax Accounting Join our Advanced Tax Accounting course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Advanced Tax Accounting course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Advanced Tax Accounting course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! Get a Quick Look at The Course Content: This Advanced Tax Accounting Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Advanced Tax Accounting. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Advanced Tax Accounting course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Advanced Tax Accounting is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Advanced Tax Accounting course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Advanced Tax Accounting Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Frequently Asked Questions (FAQ's) Q. How do I purchase a course? 1. You need to find the right course on our IOMH website at first. You can search for any course or find the course from the Courses section of our website. 2. Click on Take This Course button, and you will be directed to the Cart page. 3. You can update the course quantity and also remove any unwanted items in the CART and after that click on the Checkout option and enter your billing details. 4. Once the payment is made, you will receive an email with the login credentials, and you can start learning after logging into the portal. Q. I have purchased the course when will I be able to access the materials? After purchasing the course, you should receive an email with the login credentials within 24 hours. Please check your spam or junk folder if you didn't receive it in your inbox. You can access your courses by logging into your account. If you still need any assistance, please get in touch with our Customer Support team by providing the details of your purchase. Q. I haven't received my certificate yet. What should I do? You should receive your Digital Certificate within 24 hours after placing the order, and it will take 3-9 days to deliver the hard copies to your address if you are in the UK. For International Delivery, it will take 20-25 days. If you require any assistance, get in touch with our dedicated Customer Support team, and your queries/issues will be dealt with accordingly. Q. I don't have a credit/debit card, what other methods of payment do you accept? You can make the payment using PayPal or you can Bank Transfer the amount. For Bank transfer you will require an invoice from us and you need to contact our Customer Support team and provide details of your purchase to get the invoice. After that, you will receive an email with the invoice and bank details and you can make the payment accordingly. Q. Can I do the courses from outside UK? We are an online course provider, and learners from anywhere in the world can enrol on our courses using an internet-connected device. Q. When I log into the account it says 'Contact Administrator'. To resolve this issue, please log out of your account and then log back in. Course Curriculum Advanced Tax Accounting Module 01 Tax System and Administration in the UK 00:13:00 Module 02: Tax on Individuals 00:23:00 Module 03: National Insurance 00:13:00 Module 04: How to Submit a Self-Assessment Tax Return 00:12:00 Module 05: Fundamental of Income Tax 00:22:00 Module 06: Advanced Income Tax 00:21:00 Module 07: Payee, Payroll and Wages 00:12:00 Module 08: Value Added Tax 00:13:00 Module 09: Corporation Tax 00:15:00 Module 10: Capital Gain Tax 00:08:00 Module 11: Inheritance Tax 00:09:00 Module 12: Import and Export 00:13:00 Module 13: Double Entry Accounting 00:05:00 Module 14: Management Accounting and Financial Analysis 00:06:00 Module 15: Career as a Tax Accountant in the UK 00:08:00

Overview of Medical Terminology Training Join our Medical Terminology Training course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Medical Terminology Training course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Medical Terminology Training course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! This Medical Terminology Training Course will help you to learn: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Medical Terminology Training. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-To-One Support from a Dedicated Tutor Throughout Your Course. Study Online - Whenever and Wherever You Want. Instant Digital/ PDF Certificate. 100% Money Back Guarantee. 12 Months Access. Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement Certificate of Completion - Digital / PDF Certificate After completing the Medical Terminology Training course, you can order your CPD Accredited Digital / PDF Certificate for £5.99.  Certificate of Completion - Hard copy Certificate You can get the CPD Accredited Hard Copy Certificate for £12.99. Shipping Charges: Inside the UK: £3.99 International: £10.99 Who Is This Course for? This Medical Terminology Training is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements You don't need any educational qualification or experience to enrol in the Medical Terminology Training course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Medical Terminology Training Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Module 1 : Human Body Vocabulary with Pictures Module 01: Human Body Vocabulary with Pictures 00:47:00 Module 2 : Equipment, Instruments and Lab Tests Module 02: Equipment, Instruments and Lab Tests 00:19:00 Module 3 : Acronyms and Abbreviation Module 03: Acronyms and Abbreviation 00:36:00 Module 4 : Digestive System Module 04: Digestive System 00:25:00 Module 5 : Cardiovascular System Module 05: Cardiovascular System 00:20:00 Module 6 : Blood and Immunity System Module 06: Blood and Immunity System 00:15:00 Module 7 : Respiratory System Module 07: Respiratory System 00:17:00 Module 8 : Musculoskeletal System Module 08: Musculoskeletal System 00:17:00 Module 9 : Central Nervous System Module 09: Central Nervous System 00:14:00 Assignment Assignment - Medical Terminology Training 00:00:00