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694 Courses delivered Online

Sales Training: Practical Sales Techniques

4.5(3)

By Studyhub UK

Embark on a comprehensive journey through the world of sales with this course that focuses on practical techniques for success. From understanding the essentials of sales and sales growth to mastering persuasive sales presentations, negotiations, and communication skills, this course equips you with effective strategies to excel in the sales domain. Learn to handle objections, leverage marketing, and build strong customer relationships while discovering valuable tips and tricks for achieving successful sales outcomes. Learning Outcomes: Grasp the fundamental concepts of sales and its importance. Develop strategies for driving sales growth and expansion. Explore the techniques of sales hypnosis for impactful communication. Master the art of creating compelling sales presentations. Understand the relationship between sales and marketing. Identify the leverage points and limitations within the sales process. Enhance your communication skills for effective customer interactions. Gain insights into successful sales negotiations and objection handling. Why buy this Sales Training: Practical Sales Techniques?  Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Sales Training: Practical Sales Techniques you will be able to take the MCQ test that will assess your knowledge. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Sales Training: Practical Sales Techniques course is ideal for Sales professionals seeking practical strategies to boost performance. Business owners and entrepreneurs looking to enhance their sales skills. Individuals interested in pursuing a career in sales or marketing. Anyone who wants to improve their ability to communicate persuasively and close deals effectively. Prerequisites This Sales Training: Practical Sales Techniques was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path Sales Representative - Average Earnings: £20,000 - £30,000 per year. Sales Manager - Average Earnings: £30,000 - £50,000 per year. Business Development Manager - Average Earnings: £30,000 - £50,000 per year. Sales Director - Average Earnings: £50,000 - £80,000+ per year. Chief Sales Officer (CSO) - Average Earnings: £60,000 - £100,000+ per year. Course Curriculum Module 01: Introduction to Sales Introduction to Sales 00:23:00 Module 02: Sales Growth Sales Growth 00:23:00 Module 03: Sales Hypnosis Sales Hypnosis 00:20:00 Module 04: Sales Presentation Sales Presentation 00:18:00 Module 05: Sales and Marketing Sales and Marketing 00:26:00 Module 06: Leverage and Limitations Leverage and Limitations 00:17:00 Module 07: Communication Skills Communication Skills 00:25:00 Module 08: Sales Negotiations Sales Negotiations 00:28:00 Module 09: Dealing with Customers Dealing with Customers 00:27:00 Module 10: Handling Objections Handling Objections 00:15:00 Module 11: Tips and Tricks for Sale Tips and Tricks for Sale 00:18:00 Assignment Assignment - Sales Training: Practical Sales Techniques 00:00:00

Sales Training: Practical Sales Techniques
Delivered Online On Demand4 hours
£10.99

Business Model Canvas for Business Plan

4.5(3)

By Studyhub UK

Overview Uplift Your Career & Skill Up to Your Dream Job - Learning Simplified From Home! Kickstart your career & boost your employability by helping you discover your skills, talents and interests with our special Business Model Canvas for Business Plan Course. You'll create a pathway to your ideal job as this course is designed to uplift your career in the relevant industry. It provides professional training that employers are looking for in today's workplaces. The Business Model Canvas for Business Plan Course is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Business Model Canvas for Business Plan Course has been designed by industry experts to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Business Model Canvas for Business Plan Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into elementary modules, allowing our students to grasp each lesson quickly. At StudyHub, we don't just offer courses; we also provide a valuable teaching process. When you buy a course from StudyHub, you get unlimited Lifetime access with 24/7 dedicated tutor support. Why buy this Business Model Canvas for Business Plan? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Business Model Canvas for Business Plan there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Business Model Canvas for Business Plan course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Business Model Canvas for Business Plan does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Business Model Canvas for Business Plan was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Business Model Canvas for Business Plan is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Introduction Business Model Canvas Brief Introduction 00:11:00 How does it begin and starts 00:10:00 Problems Solving Opportunities 00:08:00 Component of Business Model Customers and Value Proposition 00:07:00 Channels of Distribution and Customer Relationships 00:05:00 Revenue Streams and Key Resources 00:11:00 Key Activities, Partners and Cost 00:07:00 Case Study Business Model of ALIBABA to explain different components 00:19:00 Business Model of IKEA Explained 00:12:00 A Practical Example to Demonstrate how different components work in a business model 00:09:00 Basics of Business Plan Business Plan Component Executive Summary 00:03:00 Business Plan Component Executive Summary Key things 00:04:00 Market Sizing Concepts and Financial Model to Calculate Market Access 00:15:00 Marketing Sizing Method 00:07:00 Rest of Financial Model and B Plan 00:11:00

Business Model Canvas for Business Plan
Delivered Online On Demand2 hours 19 minutes
£10.99

Handyman: Starting Own Business for Handyperson Training Level 3

4.5(3)

By Studyhub UK

The Handyman: Starting Own Business for Handyperson Training Level 3 course provides comprehensive training for individuals aspiring to become skilled handypersons and start their own business. Participants will learn various handyman skills, including electrical work, plumbing, carpentry, painting, and more. The course also covers essential aspects of starting and managing a successful handyman business. Learning Outcomes: Understand the role and responsibilities of a handyperson and the essential tools and equipment needed for various tasks. Acquire practical skills in electrical work, plumbing, appliance repair, carpentry, and general maintenance to handle a wide range of home improvement projects. Learn how to effectively work on walls, floors, and surfaces, including painting and decorating, tiling, drilling, and welding. Develop expertise in handling construction projects, including planning, execution, and problem-solving in various building tasks. Comprehend the importance of health and safety in handyperson work and learn best practices to ensure a safe working environment. Gain knowledge of starting and running a successful handyman business, including marketing, pricing, customer relations, and legal considerations. Learn to manage and schedule projects, handle client expectations, and provide professional and efficient services. Understand the financial aspects of running a business, including budgeting, cost estimation, and managing expenses. Develop communication and interpersonal skills to effectively interact with clients, suppliers, and other professionals in the industry. Acquire problem-solving and troubleshooting skills to address a variety of challenges that may arise during handyman projects. Why buy this Handyman: Starting Own Business for Handyperson Training Level 3? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Handyman: Starting Own Business for Handyperson Training Level 3 there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Handyman: Starting Own Business for Handyperson Training Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning.  Prerequisites This Handyman: Starting Own Business for Handyperson Training Level 3 was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Handyman: Starting Own Business for Handyperson Training Level 3 is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Handyperson Introduction to Handyperson 00:22:00 Module 02: Basic Tools and Equipment Basic Tools and Equipment 00:22:00 Module 03: Electrical Work Electrical Work 00:23:00 Module 04: Plumbing Skills Plumbing Skills 00:19:00 Module 05: Appliances Appliances 00:18:00 Module 06: General Carpentry General Carpentry 00:26:00 Module 07: Basic Maintenance Skills Basic Maintenance Skills 00:14:00 Module 08: Walls and Floors Walls and Floors 00:19:00 Module 09: Painting and Decorating Painting and Decorating 00:17:00 Module 10: Drilling, Tiling and Welding Drilling, Tiling and Welding 00:22:00 Module 11: Construction Projects Construction Projects 00:16:00 Module 12: Health and Safety at Work Health and Safety at Work 00:27:00 Module 13: Starting Own Business for Handyperson Starting Own Business for Handyperson 00:27:00 Assignment Assignment - Handyman: Starting Own Business for Handyperson Training Level 3 00:00:00

Handyman: Starting Own Business for Handyperson Training Level 3
Delivered Online On Demand4 hours 32 minutes
£10.99

Caretaker / Handyman Certification Course Online

4.5(3)

By Studyhub UK

The Handyman Certification Course Online provides comprehensive training in various handyman skills, enabling participants to become proficient in a wide range of household tasks and basic maintenance. From basic tools and equipment usage to electrical work, plumbing skills, carpentry, painting, and more, this course equips learners with the knowledge and expertise to handle a variety of home improvement and repair projects. Learning Outcomes: Acquire a foundational understanding of the handyman profession and the roles and responsibilities it entails. Identify and utilize various basic tools and equipment required for performing common household tasks and maintenance. Gain proficiency in electrical work, including wiring, circuit installation, and troubleshooting common electrical issues. Develop essential plumbing skills, such as pipe installation, repair, and dealing with common plumbing problems. Learn about appliance maintenance, repair, and troubleshooting techniques for common household appliances. Master general carpentry skills, including measuring, cutting, and assembling various materials for repair and construction projects. Acquire basic maintenance skills for maintaining household systems and equipment in optimal condition. Understand techniques for working with walls and floors, including patching, plastering, and fixing common wall and floor issues. Learn painting and decorating skills, including surface preparation, painting techniques, and applying decorative finishes. Develop proficiency in drilling, tiling, and welding for various repair and renovation tasks. Explore construction project management, including planning, budgeting, and executing small-scale construction projects. Understand the importance of health and safety at work, adhering to safety regulations and practices while performing handyman tasks. Gain insights into starting and managing one's own handyman business, including marketing, customer relations, and financial aspects. Why buy this Caretaker / Handyman Certification Course Online? Unlimited access to the course for forever Digital Certificate, Transcript, student ID all included in the price Absolutely no hidden fees Directly receive CPD accredited qualifications after course completion Receive one to one assistance on every weekday from professionals Immediately receive the PDF certificate after passing Receive the original copies of your certificate and transcript on the next working day Easily learn the skills and knowledge from the comfort of your home Certification After studying the course materials of the Caretaker / Handyman Certification Course Online there will be a written assignment test which you can take either during or at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £5.99. Original Hard Copy certificates need to be ordered at an additional cost of £9.60. Who is this course for? This Caretaker / Handyman Certification Course Online course is ideal for Students Recent graduates Job Seekers Anyone interested in this topic People already working in the relevant fields and want to polish their knowledge and skill. Prerequisites This Caretaker / Handyman Certification Course Online does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Caretaker / Handyman Certification Course Online was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Career path As this course comes with multiple courses included as bonus, you will be able to pursue multiple occupations. This Caretaker / Handyman Certification Course Online is a great way for you to gain multiple skills from the comfort of your home. Course Curriculum Module 01: Introduction to Handyman Introduction to Handyman 00:22:00 Module 02: Basic Tools and Equipment Basic Tools and Equipment 00:22:00 Module 03: Electrical Work Electrical Work 00:23:00 Module 04: Plumbing Skills Plumbing Skills 00:19:00 Module 05: Appliances Appliances 00:18:00 Module 06: General Carpentry General Carpentry 00:26:00 Module 07: Basic Maintenance Skills Basic Maintenance Skills 00:14:00 Module 08: Walls and Floors Walls and Floors 00:19:00 Module 09: Painting and Decorating Painting and Decorating 00:17:00 Module 10: Drilling, Tiling and Welding Drilling, Tiling and Welding 00:22:00 Module 11: Construction Projects Construction Projects 00:16:00 Module 12: Health and Safety at Work Health and Safety at Work 00:27:00 Module 13: Starting Own Business for Handyperson Starting Own Business for Handyman 00:27:00 Assignment Assignment - Handyman Certification Course Online 00:00:00

Caretaker / Handyman Certification Course Online
Delivered Online On Demand4 hours 32 minutes
£10.99

Travel and Tourism

4.5(3)

By Studyhub UK

Embark on an exploratory voyage through the dynamic landscape with our Travel and Tourism course designed to elevate your understanding and proficiency in this exhilarating industry. The initial module sets the scene, inviting learners to delve into the rich history and current vistas of the sector, providing a sturdy platform from which to soar. As the chapters unfold, you'll navigate through the multifaceted aspects of tourism products and services, gaining insights that will transform the way you perceive travel operations and retailing strategies. The course seamlessly weaves through the intricate tapestry of marketing, vital communication aptitudes, and the art of customer gratification, all while maintaining a steadfast focus on adapting to the shifts in the global travel scene, including the new norms post-pandemic and the nuances brought on by Brexit. By the conclusion, participants will be well-versed in the principles of sustainable tourism, public outreach, and the strategic management of human resources, preparing them for a career that not only spans borders but also bridges cultures. Learning Outcomes Acquire a holistic understanding of travel and tourism operations. Develop strategic marketing and communication competencies. Enhance customer service techniques for optimal visitor satisfaction. Navigate the complexities of transport and crisis management within tourism. Understand the influence of global events and policies on travel dynamics. Why choose this Travel and Tourism course? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards and CIQ after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the Course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Unlock career resources for CV improvement, interview readiness, and job success. Who is this Travel and Tourism course for? Aspirants forging a path in travel and tourism sectors. Professionals seeking to refine their industry-specific marketing skills. Managers overseeing customer relations and crisis contingencies. Strategists in transport and sustainable tourism development. Analysts and policy-makers understanding Brexit's industry implications. Career path Travel Consultant: £18,000 - £30,000 Tourism Marketing Manager: £25,000 - £50,000 Visitor Attraction Manager: £22,000 - £40,000 Transport Coordinator: £20,000 - £35,000 Sustainable Tourism Advisor: £24,000 - £40,000 HR Manager for Travel Agencies: £30,000 - £55,000 Prerequisites This Travel and Tourism does not require you to have any prior qualifications or experience. You can just enrol and start learning.This Travel and Tourism was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Course Curriculum Module 01: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:12:00 Module 02: Tourism Products and Services Tourism Products and Services 00:14:00 Module 03: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:14:00 Module 04: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 05: Developing Communication Skills Developing Communication Skills 00:13:00 Module 06: Customer Service and Satisfaction Customer Service and Satisfaction 00:09:00 Module 07: Crisis and Visitor Attraction Management Crisis and Visitor Attraction Management 00:18:00 Module 08: Transport Management Procedure Transport Management Procedure 00:14:00 Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations Tourism in the New Normal World/ Post COVID Travel Destinations 00:20:00 Module 10: Sustainable Tourism Sustainable Tourism 00:09:00 Module 11: Public Awareness Campaigns Public Awareness Campaigns 00:11:00 Module 12: Brexit and its Impact on Tourism Industry Brexit and its Impact on Tourism Industry 00:26:00 Module 13: Travel and Tourism Issues to Contend with Travel and Tourism Issues to Contend with 00:18:00 Module 14: Human Resource Management in Travel Industry Human Resource Management in Travel Industry 00:15:00 Assignment Assignment - Travel and Tourism 00:00:00

Travel and Tourism
Delivered Online On Demand3 hours 24 minutes
£10.99

Diploma in Strategic Business Management

By Online Training Academy

The Diploma in Strategic Business Management is crucial in today's dynamic business environment. This course covers a comprehensive curriculum including Introduction to Strategic Management Business, Corporate Governance, Industry Analysis, Strategy Formulation, and more, equipping students with essential business management skills. Learning Strategic Business Management is vital due to its focus on creating sustainable competitive advantages and enhancing corporate governance. This expertise opens up numerous job opportunities in the UK, where businesses are increasingly seeking skilled professionals to navigate complex market landscapes. Graduates can expect competitive salaries, often ranging from £30,000 to £60,000 annually, depending on experience and the specific role. The demand for Strategic Business Management professionals is rising, with the sector expected to grow by approximately 10% over the next decade. The strategic business management skills gained from this course are highly valued, making graduates well-equipped to drive organizational success and innovation. Key Features: CPD Certified Business Management Course Free Certificate from Reed CIQ Approved Business Management Course Developed by Specialist Lifetime Access Course Curriculum: Strategic Business Management Module 01: Introduction to Strategic Management Business Module 02: Corporate Governance Module 03: Industry Analysis Module 04: Strategy Formulation Module 05: Strategy Implementation Module 06: Evaluation and Control Module 07: Building a Brand Module 08: Generating Success from the Customer Relationship Module 09: Social Responsibility and Ethics in Strategic Management Module 10: Getting Ready for Business Improvement Learning Outcomes: Strategic Business Management Analyse industry landscapes to inform strategic decision-making processes effectively. Develop comprehensive strategies aligned with organisational goals and objectives. Implement strategic initiatives with precision and adaptability for optimal results. Evaluate and control strategies to ensure continuous improvement and sustainability. Build strong brands and foster meaningful customer relationships for competitive advantage. Integrate social responsibility and ethical practices into strategic management frameworks. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Strategic Business Management 2:35:58 1: Module 01: Introduction to Strategic Management Business Preview 17:33 2: Module 02: Corporate Governance 14:22 3: Module 03: Industry Analysis 13:46 4: Module 04: Strategy Formulation 19:57 5: Module 05: Strategy Implementation 17:42 6: Module 06: Evaluation and Control 15:20 7: Module 07: Building a Brand 15:04 8: Module 08: Generating Success from the Customer Relationship 14:06 9: Module 09: Social Responsibility and Ethics in Strategic Management 15:41 10: Module 10: Getting Ready for Business Improvement 11:27 11: CPD Certificate - Free 01:00 Who is this course for? This Diploma in Strategic Business Management course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Diploma in Strategic Business Management. Moreover, this course is ideal for: Business professionals seeking advanced strategic management knowledge. Aspiring entrepreneurs aiming to develop effective business strategies. Individuals interested in corporate governance and ethical business practices. Managers looking to enhance their strategic decision-making capabilities. Students aspiring to pursue careers in business management and leadership. Requirements There are no requirements needed to enrol into this Diploma in Strategic Business Management course. We welcome individuals from all backgrounds and levels of experience to enrol into this Diploma in Strategic Business Management course. Career path After finishing this Strategic Business Management course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Strategic Business Management are: Strategy Manager -£45K to £70K/year Business Development Manager -£35K to £55K/year Corporate Governance Advisor -£40K to £65K/year Brand Manager-£30K to £50K/year Customer Relationship Manager-£30K to £45K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma in Strategic Business Management
Delivered Online On Demand3 hours
£12

Restaurant Management Training

By Online Training Academy

Are you passionate about the culinary arts and dream of running your own restaurant? Our comprehensive Restaurant Management Training course equips you with essential skills and knowledge to succeed in the dynamic hospitality industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Restaurant Management Training course, learners will gain comprehensive skills essential for running a successful restaurant business. They will understand the dynamics of the restaurant industry, from choosing the right location to managing finances and using technology for efficient service. Participants will learn to strategically plan menus and effectively manage drink offerings. The course covers crucial aspects like handling inventory, purchasing, and storage, ensuring smooth operations. Learners will also develop skills in recruiting and training staff, fostering excellent customer relations, and implementing effective marketing strategies. Understanding legal requirements and maintaining a safe, clean environment will be emphasized. By the end of the course, participants will be equipped with the knowledge to manage restaurant layouts efficiently and establish daily routines that promote teamwork and operational excellence. Course Curriculum Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Financing Your Business Module 04: Handling Service Using Technology Module 05: Menu Planning Module 06: Drinks Management Module 07: Purchasing, Receiving, Inventory, and Storage Module 08: Finding, Recruiting, and Training Employees Module 09: Customer Relations and Marketing Policy Module 10: Restaurant Layout Management and Legal Requirements Module 11: Running a Safe and Clean Restaurant Module 12: Teamwork and Daily Routine of a Restaurant Learning Outcomes Understand the restaurant industry's key aspects and operational dynamics. Identify essential considerations when choosing a restaurant concept and location. Explore financing options and strategies for restaurant businesses. Utilise technology effectively for enhancing restaurant service management. Plan and design a diverse and appealing restaurant menu. Manage drink selections and beverage inventory efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Restaurant Management Training 2:27:54 1: Module 01: An Overview of the Restaurant Industry 12:05 2: Module 02: Choosing Your Restaurant 09:17 3: Module 03: Financing Your Business 13:37 4: Module 04: Handling Service Using Technology 13:41 5: Module 05: Menu Planning 11:48 6: Module 06: Drinks Management 08:56 7: Module 07: Purchasing, Receiving, Inventory, and Storage 15:18 8: Module 08: Finding, Recruiting, and Training Employees 12:48 9: Module 09: Customer Relations and Marketing Policy 13:36 10: Module 10: Restaurant Layout Management and Legal Requirements 10:14 11: Module 11: Running a Safe and Clean Restaurant 13:28 12: Module 12: Teamwork and Daily Routine of a Restaurant 12:06 13: CPD Certificate - Free 01:00 Who is this course for? Aspiring restaurant owners and managers. Hospitality students and graduates. Restaurant supervisors seeking advancement. Culinary entrepreneurs. Staff transitioning to management roles. Career path Restaurant Manager Assistant Restaurant Manager Food and Beverage Manager Hospitality Consultant Catering Manager Operations Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Restaurant Management Training
Delivered Online On Demand2 hours 30 minutes
£12

Diploma in Sales Management

By Online Training Academy

Are you ready to take your sales career to the next level? Do you dream of leading a team to success and hitting those big targets? Our Sales Management Course is designed just for you! You will learn the best techniques to close deals and drive revenue. Master the art of building strong customer relationships. You will also be able to use sales data to make informed decisions and improve performance. Don't wait to transform your sales career. Enrol in our Sales Management Course now and start your journey to success. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access The Diploma in Sales Management course teaches you everything you need to know about sales. You'll start by learning how to prepare for making sales calls and understand effective communication. The course will show you how to create engaging openings and make strong sales pitches. You'll also learn strategies for handling objections and following up with potential customers. Setting realistic sales goals and techniques to close deals will be covered. Additionally, you'll learn to manage your sales data efficiently and use a prospect board to track your progress. By the end of the course, you'll have the skills and knowledge to succeed in sales, from the first call to closing the deal and maintaining customer relationships. Course Curriculum Module 01: Getting Prepared to Make the Call Module 02: Understanding the Talk Module 03: Creative Openings Module 04: Making Your Pitch Module 05: Handling Objections Module 06: Following Up Module 07: Setting Goals Module 08: Sealing the Deal Module 09: Managing Your Data Module 10: Using a Prospect Board Learning Outcomes: Master effective communication techniques to engage potential clients positively. Develop persuasive strategies for initiating and structuring sales conversations proficiently. Employ innovative approaches to capture attention and create impactful openings. Enhance pitch delivery skills to effectively convey product or service benefits. Acquire methods to address and overcome common customer objections confidently. Utilise systematic follow-up procedures to nurture leads and maintain client relationships. CPD 10 CPD hours / points Accredited by CPD Quality Standards Diploma in Sales Management 1:12:44 1: Module 01: Getting Prepared to Make the Call 04:32 2: Module 02: Understanding the Talk 06:55 3: Module 03: Creative Openings 04:12 4: Module 04: Making Your Pitch 09:42 5: Module 05: Handling Objections 07:29 6: Module 06: Following Up 09:34 7: Module 07: Setting Goals 06:07 8: Module 08: Sealing the Deal 06:25 9: Module 09: Managing Your Data 08:10 10: Module 10: Using a Prospect Board 08:38 11: CPD Certificate - Free 01:00 Who is this course for? Sales professionals seeking to refine their sales techniques. Business owners aiming to improve their sales management skills. Individuals aspiring to pursue a career in sales. Marketing professionals interested in enhancing their sales knowledge. Entrepreneurs looking to boost their sales performance. Career path Sales Manager Business Development Executive Account Manager Sales Representative Customer Relationship Manager Retail Sales Supervisor Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Diploma in Sales Management
Delivered Online On Demand2 minutes
£12

Restaurant Management Training

By Online Training Academy

Are you passionate about the culinary arts and dream of running your own restaurant? Our comprehensive Restaurant Management Training course equips you with essential skills and knowledge to succeed in the dynamic hospitality industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In the Restaurant Management Training course, learners will gain comprehensive skills essential for running a successful restaurant business. They will understand the dynamics of the restaurant industry, from choosing the right location to managing finances and using technology for efficient service. Participants will learn to strategically plan menus and effectively manage drink offerings. The course covers crucial aspects like handling inventory, purchasing, and storage, ensuring smooth operations. Learners will also develop skills in recruiting and training staff, fostering excellent customer relations, and implementing effective marketing strategies. Understanding legal requirements and maintaining a safe, clean environment will be emphasized. By the end of the course, participants will be equipped with the knowledge to manage restaurant layouts efficiently and establish daily routines that promote teamwork and operational excellence. Course Curriculum Module 01: An Overview of the Restaurant Industry Module 02: Choosing Your Restaurant Module 03: Financing Your Business Module 04: Handling Service Using Technology Module 05: Menu Planning Module 06: Drinks Management Module 07: Purchasing, Receiving, Inventory, and Storage Module 08: Finding, Recruiting, and Training Employees Module 09: Customer Relations and Marketing Policy Module 10: Restaurant Layout Management and Legal Requirements Module 11: Running a Safe and Clean Restaurant Module 12: Teamwork and Daily Routine of a Restaurant Learning Outcomes Understand the restaurant industry's key aspects and operational dynamics. Identify essential considerations when choosing a restaurant concept and location. Explore financing options and strategies for restaurant businesses. Utilise technology effectively for enhancing restaurant service management. Plan and design a diverse and appealing restaurant menu. Manage drink selections and beverage inventory efficiently. CPD 10 CPD hours / points Accredited by CPD Quality Standards Restaurant Management Training 2:27:54 1: Module 01: An Overview of the Restaurant Industry 12:05 2: Module 02: Choosing Your Restaurant 09:17 3: Module 03: Financing Your Business 13:37 4: Module 04: Handling Service Using Technology 13:41 5: Module 05: Menu Planning 11:48 6: Module 06: Drinks Management 08:56 7: Module 07: Purchasing, Receiving, Inventory, and Storage 15:18 8: Module 08: Finding, Recruiting, and Training Employees 12:48 9: Module 09: Customer Relations and Marketing Policy 13:36 10: Module 10: Restaurant Layout Management and Legal Requirements 10:14 11: Module 11: Running a Safe and Clean Restaurant 13:28 12: Module 12: Teamwork and Daily Routine of a Restaurant 12:06 13: CPD Certificate - Free 01:00 Who is this course for? Aspiring restaurant owners and managers. Hospitality students and graduates. Restaurant supervisors seeking advancement. Culinary entrepreneurs. Staff transitioning to management roles. Career path Restaurant Manager Assistant Restaurant Manager Food and Beverage Manager Hospitality Consultant Catering Manager Operations Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Restaurant Management Training
Delivered Online On Demand3 minutes
£12

Phone-Based Customer Service Training

By Online Training Academy

In the bustling realm of customer service, mastery isn't merely an option; it's the golden ticket to unlocking unparalleled success. Picture this: every interaction, a chance to dazzle and delight, transforming ordinary moments into extraordinary experiences. Welcome to the realm where every conversation holds the potential to forge lasting connections and elevate brand loyalty to unprecedented heights. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access Within these carefully crafted modules lies the blueprint for customer service excellence. Explore the intricacies of communication, from the subtle nuances of phone etiquette to the art of building unwavering rapport over the airwaves. Navigate the ebb and flow of inbound and outbound calls with finesse, mastering the delicate dance of active listening and gracefully managing even the toughest of callers. Beyond the realms of mere conversation, delve into the realm of problem-solving prowess, equipped with the tools to navigate any challenge that comes your way. Here, each module is a stepping stone towards a deeper understanding of the intricate tapestry that is customer relationship management, culminating in the ability to measure success not just in metrics, but in the smiles of satisfied customers. Welcome to a world where every call is an opportunity, and excellence is not just a goal but a way of life. Course Curriculum Module 01: Introduction to Customer Service Module 02: What's Different about Good Customer Service? Module 03: Customer Relationship Management Module 04: Customer Service Communication Strategies Module 05: Aspects of Phone Etiquette Module 06: Building Rapport Over the Phone Module 07: Inbound and Outbound Calls Module 08: Active Listening and Managing Tough Callers Module 09: Managing Interoffice Calls and Voicemail Module 10: Problem Solving over the Phone Module 11: Intra Organisation Dealings Module 12: Measuring Customer Service Learning Outcomes: Identify key principles of effective phone-based customer service strategies. Apply techniques for building rapport and managing tough callers effectively. Demonstrate active listening skills and handle inbound and outbound calls proficiently. Utilize problem-solving strategies to address customer inquiries and concerns. Manage interoffice calls, voicemail, and intra-organisation dealings professionally. Evaluate customer service performance through effective measurement techniques. CPD 10 CPD hours / points Accredited by CPD Quality Standards Phone-Based Customer Service Training 2:49:55 1: Module 01: Introduction to Customer Service 13:13 2: Module 02: What's Different about Good Customer Service? 06:30 3: Module 03: Customer Relationship Management 06:30 4: Module 04: Customer Service Communication Strategies 14:06 5: Module 05: Aspects of Phone Etiquette 16:17 6: Module 06: Building Rapport Over the Phone 12:49 7: Module 07: Inbound and Outbound Calls 11:39 8: Module 08: Active Listening and Managing Tough Callers 16:03 9: Module 09: Managing Interoffice Calls and Voicemail 07:17 10: Module 10: Problem Solving over the Phone 35:10 11: Module 11: Intra Organisation Dealings 22:22 12: Module 12: Measuring Customer Service 06:59 13: CPD Certificate - Free 01:00 Who is this course for? Customer service representatives seeking to enhance phone-based communication skills. Call centre agents aiming to improve customer interactions and satisfaction. Sales professionals interested in refining their phone etiquette and communication strategies. Frontline staff members tasked with handling inbound and outbound calls effectively. Team leaders or supervisors responsible for managing and monitoring phone-based customer service. Career path Customer Service Advisor Call Centre Operator Sales Representative Receptionist Customer Support Specialist Telecommunications Operator Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Phone-Based Customer Service Training
Delivered Online On Demand2 hours 48 minutes
£12