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Course Overview The way you treat your customers can make or break the deal. That's why the first rule of building a successful business is excellent customer service.  Learn the fundamentals of this vital area of business with our top-notch Customer Service Skills Training course. This is a course that will help you work on your skills and increase the potential of your career. The course will be delivered through engaging video lessons. Through these lessons, you will be able to deepen your knowledge of Customer Relationship Management. Then the course will educate you on effective communication strategies with consumers. In addition, you will get the chance to develop the skills required for dealing with customer complaints. By the end of the course, you will learn the ways you can improve customer service and create a satisfied customer base.  So, join today and master the art of customer service! Course Sneak Peek Learning Outcomes Recognise the characteristics of quality customer service Understand the major principles of customer relationship management Develop the skills to establish effective communication with your customers Build the competence to handle customer complaints with expertise Identify the vital areas for improving the quality of customer service Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Communication Customer service Problem-solving Customer relationship management Who Should Take this Customer Service Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Customer Service Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Customer Service Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive Retail Manager Course Curriculum Module 01: Introduction to Customer Service Introduction to Customer Service 00:06:00 Module 02: Characteristics of Good Customer Service Characteristics of Good Customer Service 00:04:00 Module 03: Customer Relationship Management Customer Relationship Management 00:04:00 Module 04: Communicate with Customers Communicate with Customers 00:06:00 Module 05: Handling Customer Complaints Handling Customer Complaints 00:06:00 Module 06: Problem Solving Over Phone Problem Solving Over Phone 00:05:00 Module 07: Improving Customer Service Improving Customer Service 00:07:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Course Overview Conflicts are responsible for wasting valuable time, creating a toxic work environment and disrupting relationships. That's why it is important to address the issues before they get out of hand. Learn how to resolve conflict and establish a peaceful environment in the workplace with our Conflict Resolution Skills Training course. Through the engaging modules of this course, you will gain a deep understanding of the principles of conflict resolution. Here, you will learn how to manage negative views and emotions. Then the course will focus on conflict resolution methods. Furthermore, the course will also teach you the strategies for using meditation for conflict resolution. So, if you want to add a valuable skill set to your resume and boost your employability, enrol now! Course Sneak Peek Learning Outcomes Learn the definition of conflict and how conflict sparks Know how to handle negative emotions and opinions Understand the process of looking at the situation from a broader point of view. Familiarise yourself with effective conflict resolution methods Learn how to use meditation in resolving conflicts Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Conflict management Problem-solving Team building Who Should Take this Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Who Should Take This Conflict Resolution Skills Training? Whether you're an existing practitioner or an aspiring professional, this Conflict Resolution Skills Training course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Conflict Resolution Skills Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing and passing the Conflict Resolution Skills Training  successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in Hard Copy at £39 or in PDF format at £24. Career Path This exclusive Conflict Resolution Skills Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerCustomer Service Executive HR Executive Course Curriculum Module 01: Understanding Conflict and How it Begins Understanding Conflict and How it Begins 00:07:00 Module 02: Dealing with Emotions and Decisions During Conflict Dealing with Emotions and Decisions During Conflict 00:07:00 Module 03: Standing Back and Reaching Better Outcomes Dealing with Emotions and Decisions During Conflict 00:07:00 Module 04: Effective Conflict Resolution Methods Effective Conflict Resolution Methods 00:08:00 Module 05: What to Look for in Mediation What to Look for in Mediation 00:09:00 Module 06: Aftermath of a Conflict Aftermath of a Conflict 00:07:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn the art of effective time management with our exclusive Online Time Management Training course! The way you use your time will determine the success and failure of your personal and professional life. That's why it is crucial to use your time wisely and effectively.  This course was designed with the aim of helping you make the most of your time. The engaging yet easily digestible modules will teach you how to evaluate your current work practice and make a priority list. Then you will grasp the strategies for avoiding procrastination and learn the essentials of setting and achieving major goals. By the end of the course, you will learn to use different strategies for time management. If you want to thrive in your personal and professional life, enrol on the course today and master time management!  Course Sneak Peek Learning Outcomes Understand the process of assessing your current work practices to gain efficacy. Learn how to manage your tasks efficiently and set priorities Pick up the strategies to overcome procrastination Develop the skills required for setting your goals Know how to develop a plan that will lead you to your goal Grasp effective time management techniques Course Promo Why Should Take This Course From John Academy? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result Earn UK & internationally recognised accredited qualification Easily access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities Get 24/7 student support via email. What Skills Will You Learn from This Course? Time Management Scheduling Who Should Take this Online Time Management Training? Whether you're an existing practitioner or an aspiring professional, this course will enhance your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge. Are There Any Entry Requirements? This Online Time Management Training is available to learners of all academic backgrounds.  But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99. Career Path This exclusive Online Time Management Training course will equip you with effective skills and abilities and help you explore career paths such as  ManagerTeacherOffice Worker Business person Course Curriculum Module 01: Importance and Benefits of Time Management Importance and Benefits of Time Management 00:05:00 Module 02: Assess Your Current Work Practice Assess Your Current Work Practice 00:07:00 Module 03: Identify the Priorities Identify the Priorities 00:12:00 Module 04: Overcome Procrastination Overcome Procrastination 00:13:00 Module 05: Set Your Goals Set Your Goals 00:08:00 Module 06: Plan The Work and Work The Plan Plan The Work and Work The Plan 00:13:00 Module 07: Effective Time Management Techniques Effective Time Management Techniques 00:09:00 Module 08: The Art of Anticipating The Art of Anticipating 00:08:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Build confidence and enhance communication skills to thrive in personal and professional interactions. This course provides practical techniques for clear and effective communication.

Course Overview Strategic management helps develop a sustainable business model to ensure success. This Executive Strategy and Management course is specially designed for executives and managers to plan and implement winning organisational strategies. The course will introduce the concepts and techniques of strategic management to develop and implement successful business strategies. Here, you will gain valuable insights into the strategy fundamentals and identify the core competencies of strategic managers for business growth. In addition, you'll determine the factors that influence strategic planning and discover the strategic management tools and concepts to create and drive strategic objectives within your organisation. Learning Outcomes Learn how to develop and implement a successful strategic plan Identify the essential components of strategic planning Determine how to derive a strategy from a company's vision and mission Identify what makes a successful business strategy Acquire strategic thinking competencies Who is the Project Management Fundamentals Course for? This Executive Strategy and Management course is perfect for aspiring professionals in the relevant industry, such as people with careers in: People who are in decision-making positions Executives and managers People aspiring to become managers. Professionals with direct experience in managing a team. People looking to change careers and learn new skills Those interested in learning more about executive Strategy & Management Why Choose this Diploma in Project Management Fundamentals Course? Affordable, well-structured and high-quality e-learning study materials Engaging tutorial videos, materials from the industry-leading experts Opportunity to study in a user-friendly, advanced online learning platform Efficient exam systems for the assessment and instant result UK & internationally recognised accredited qualification Access the course content on mobile, tablet, or desktop from anywhere, anytime Excellent career advancement opportunities 24/7 student support via email. Entry Requirement This course is available to all learners of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. A good understanding of the English language, numeracy, and ICT are required to attend this course. Assessment At the end of the course, you will be required to sit for an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam. Certification After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Executive Strategy and Management Module 01: Strategy Fundamentals 00:30:00 Module 02: Strategic Planning Competencies 00:20:00 Module 03: Executive Strategy and Management 00:55:00 Certificate & Transcript Order Your Certificates and Transcripts 00:00:00

Baby boomer, are you fit and healthy? Want to stay healthy at your old age? If yes, then enroll in our Diploma in Health & Wellness of Baby Boomers and know all about how you can stay well and healthy at your age.  Description  A baby boomer is a term used to categorize a person who was born between 1946 and 1964 after the world war two. This course will teach you about important as baby boomer you can maintain your health and wellness. The course covers the important aspects of exercise to beat ageing, diet, nutrition and other aspects. This course will adequately enlighten you about the various matters that a baby boomer will have to consider to stay healthy and fit.  Who is the course for? This course is for the baby boomer's who are willing to live a healthy lifestyle. This course is for the people who are willing to know more about the baby boomers health and wellness. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Baby bloomer coach. Diploma in Health & Wellness Who Are The Baby Boomers? 00:30:00 Boomers Want To Stay Healthy 00:30:00 Exercise To Beat Aging 01:00:00 Diet To Beat Ageing 01:00:00 Vitamins To Beat Aging 00:30:00 Mock Exam Mock Exam- Diploma in Health & Wellness of Baby Boomers 00:20:00 Final Exam Final Exam- Diploma in Health & Wellness of Baby Boomers 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Lifting, carrying or pushing heavy loads can damage your body permanently; that is why it is vital to follow the proper techniques of manual handling. The Manual Handling Training Course is here to teach you the correct ways of handling massive loads without harming your body. The Manual Handling Training Course will help you understand the basic principles of manual handling. It will introduce you to the tasks considered as manual handling. The easy to follow modules will help you recognize the common injuries caused by manual handling. You will attain the expertise to assess and mitigate risks. Through this step by step learning process, you will pick up safe lifting techniques in no time. This Manual Handling Training Course can be a lifesaver. Enroll in the course to ensure safety for yourself and your co-workers. Learning Outcomes Understand what kind of work falls under manual handling Learn about different types of injuries caused by manual handling Build the essential knowledge and skills for risk assessment Acquire the expertise for controlling and reducing the risks associated with manual handling Equip yourself with a wide range of safe lifting techniques Who is this course for? Anyone can take this Manual Handling Training Course. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Manual Handling Training Course is a useful qualification to possess and would be beneficial for any related profession or industry such as: Warehouse worker Factory worker Construction worker Module 01: Introduction, Legislation and Guidance Introduction, Legislation and Guidance 00:36:00 Module 02: Manual Handling Hazards and Injuries Manual Handling Hazards and Injuries 00:35:00 Module 03: Manual Handling Risk Assessments Manual Handling Risk Assessments 00:26:00 Module 04: Controlling and Reducing the Risks Controlling and Reducing the Risks 00:36:00 Module 05: Safe Lifting Techniques Safe Lifting Techniques 00:22:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Do you love organising and planning events? Or are you currently working on an Event Planning business? Are you aiming to become a professional planner? If so, then this course will surely help you in improving your event planning and organising skills. Description: If you are having a hard time trying to plan a party? Worry No More! This course will help party organizers create parties that will give individuals the chance to mingle, celebrate and have some fun without worrying about the preparation. This course will guide you on what food you should be getting for the party that will match the event theme at the same time. Also, you will be able to know what activities to conduct and additional planning tips for your event to be successful. Who is the course for? Professionals, business owner or entrepreneurs who have event planning business. People who are interested in party or event planning. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hard copy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: Party Planner Course is a useful qualification to possess, and would be beneficial for the following careers: Event Planner Event's Organiser Party Planner. Party Planner Course Food Habits 00:15:00 Get The Theme 00:30:00 Classify Activities 00:30:00 Final Tips 00:30:00 Recipes 00:30:00 Conclusion 00:30:00 Mock Exam Mock Exam- Party Planner Course 00:20:00 Final Exam Final Exam- Party Planner Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Course Overview Learn all the essential skills to become an expert in Bridal and Occasional Makeup. From this comprehensive Bridal and Occasional Makeup Artist Masterclass course, you will be able to understand the principles of Bridal and Occasional Makeup. In the step-by-step training process, you will acquire practical skills along with theoretical knowledge. The Qualified professionals will assist you throughout this learning process This Bridal and Occasional Makeup Artist Masterclass is structured to ensure you have all the adequate skills to secure a position in this competitive industry. You will achieve the confidence and competency to bear all the responsibilities of this profession. The course will add all the right credentials to your resume and increase your employability in this growing industry. Who is this course for? Anyone who is now employed in this field or who aspires to be one should take this course. Your knowledge will grow through taking this course, which will also strengthen your resume. To demonstrate your newly gained knowledge, develop crucial abilities and receive a professional credential. Entry Requirement This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Certification After you have successfully completed the course, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24. PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry-leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognized accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path The Bridal and Occasional Makeup Artist Masterclass course is intended to assist you in obtaining the dream job or maybe the promotion you've always desired. With the assistance and direction of our Bridal and Occasional Makeup Artist Masterclass course, learn the vital abilities and knowledge you require to succeed in your life. Bridal and Occasional Makeup Artist Masterclass Module 01: The Base 00:47:00 Module 02: Eye Makeup 00:50:00 Module 03: Lips, Cheeks and Brows 00:47:00 Module 04: Special Considerations for Weddings and Events 00:20:00 Module 05: Bridal & Special Occasion Makeup as a Business 00:39:00 Assignment Assignment - Bridal and Occasional Makeup Artist Masterclass 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Are you aware of the importance of protecting your money not just for yourself, but also for your business? Do you know that there are other ways on how to protect your money especially through online with Paypal? If so, then this course will be helpful to you and your worries! Description: Since there are lots of trust issues when it comes to money, you should know who to trust your money with, especially if it's through online. You should be able to assess if the method you will be using is beneficial to your company rather than being a liability. This course will introduce to you PayPal and how it can help you in protecting your money online. You would also know PayPal's cost, security, and kinds of accounts so that you would be able to know about it. You will also know how it can be trusted with your money transactions and be efficient in your finances. Who is the course for? Business owners or entrepreneurs who want to protect their money with PayPal. People who have an interest in the doing business with PayPal. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certificate of Achievement After completing this course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates & Transcripts can be obtained either in Hardcopy at £14.99 or in PDF format at £11.99.   Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Business with Paypal course would be beneficial for the following careers: Accounting Specialists Business Owners Entrepreneurs Financial Analysts Financial Advisers Top Management. Modules Introduction 00:30:00 Overview Of PayPal Payments Solutions 01:00:00 What's New? 01:00:00 Why Use A 'Real' Merchant Account? 01:00:00 Is PayPal Is A Better Bet? 01:00:00 Different Payment Scenarios 01:00:00 Why Does PayPal Freeze Accounts? 01:00:00 Conclusion 00:15:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00