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1232 Courses delivered Online

Youth Mental Health

By The Teachers Training

Overview Youth Mental Health Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Youth Mental Health Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Youth Mental Health Module 01: Introduction to Mental Health Introduction to Mental Health 00:24:00 Module 02: Child Psychology Child Psychology 00:31:00 Module 03: Attachment and Relationship Building in Childhood Attachment and Relationship Building in Childhood 00:52:00 Module 04: Impacts of Separation and Loss on Attachment Impacts of Separation and Loss on Attachment 00:30:00 Module 05: Factors that Influence Development Factors that Influence Development 00:43:00 Module 06: Mental Health Problems in Young and Adults Mental Health Problems In Young And Adults 00:17:00 Module 07: Other Mental Health Problems in Young and Adults Other Mental Health Problems in Young And Adults 00:18:00 Module 08: Autism, ADHD and Dyslexia in Young and Adults Autism, ADHD and Dyslexia in Young and Adults 00:30:00 Module 09: Dealing With Autism, ADHD and Dyslexia in Young and Adults Dealing With Autism, ADHD and Dyslexia in Young and Adults 00:32:00 Module 10: The Self Harming Behaviour The Self Harming Behaviour 00:21:00 Module 11: Mental Health Treatment and Medicine Mental Health Treatment and Medicine 00:22:00 Module 12: Mental Health over Life Span and Society in the UK Mental Health Over Life Span and Society in the UK 00:18:00 Module 13: Mental Health Related Legislations in the UK Mental Health Related Legislations in the UK 00:37:00 Assignment Assignment - Youth Mental Health 00:00:00

Youth Mental Health
Delivered Online On Demand6 hours 15 minutes
£24.99

Playworker: Child Playwork Training

By The Teachers Training

Overview Playworker: Child Playwork Training Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Playworker: Child Playwork Training Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1 Introduction to Child Playwork Module 1 Introduction to Child Playwork 00:14:00 Module 2 Playwork and Playworkers Module 2 Playwork and Playworkers 00:13:00 Module 3 Educational and Learning Benefits of Playwork Module 3 Educational and Learning Benefits of Playwork 00:08:00 Module 4 Economic and Social Benefits of Playwork Module 4 Economic and Social Benefits of Playwork 00:11:00 Module 5 Health and Well-Being Benefits of Playwork Module 5 Health and Well-Being Benefits of Playwork 00:13:00 Module 6 Developmental Benefits of Playwork Module 6 Developmental Benefits of Playwork 00:15:00 Module 7 Negative Impact of Play Deprivation Module 7 Negative Impact of Play Deprivation 00:09:00 Module 8 Designing Play Spaces Module 8 Designing Play Spaces 00:10:00 Module 9 Health and Safety Management in Playwork Module 9 Health and Safety Management in Playwork 00:14:00

Playworker: Child Playwork Training
Delivered Online On Demand1 hour 47 minutes
£24.99

Acceptance and Commitment Therapy Level 02

By Course Cloud

Course Overview The comprehensive Acceptance and Commitment Therapy Level 02 has been designed by industry experts to provide learners with everything they need to enhance their skills and knowledge in their chosen area of study. Enrol on the Acceptance and Commitment Therapy Level 02 today, and learn from the very best the industry has to offer! This best selling Acceptance and Commitment Therapy Level 02 has been developed by industry professionals and has already been completed by hundreds of satisfied students. This in-depth Acceptance and Commitment Therapy Level 02 is suitable for anyone who wants to build their professional skill set and improve their expert knowledge. The Acceptance and Commitment Therapy Level 02 is CPD-accredited, so you can be confident you're completing a quality training course will boost your CV and enhance your career potential. The Acceptance and Commitment Therapy Level 02 is made up of several information-packed modules which break down each topic into bite-sized chunks to ensure you understand and retain everything you learn. After successfully completing the Acceptance and Commitment Therapy Level 02, you will be awarded a certificate of completion as proof of your new skills. If you are looking to pursue a new career and want to build your professional skills to excel in your chosen field, the certificate of completion from the Acceptance and Commitment Therapy Level 02 will help you stand out from the crowd. You can also validate your certification on our website. We know that you are busy and that time is precious, so we have designed the Acceptance and Commitment Therapy Level 02 to be completed at your own pace, whether that's part-time or full-time. Get full course access upon registration and access the course materials from anywhere in the world, at any time, from any internet-enabled device.  Our experienced tutors are here to support you through the entire learning process and answer any queries you may have via email.

Acceptance and Commitment Therapy Level 02
Delivered Online On Demand
£25

Perfect Discipline Training

By iStudy UK

Are you a parent? Do you want to know the effective methods and strategies of discipline? If you do not use the proper methods of positive discipline, it can hamper the proper growth of your child? Enroll now to know the affirmative Discipline Methods. Course Description: Love, care, affection and teaching disciplines are the part of parenthood. A good parent not only loves her children but also teaches discipline to her kids. To err is human and in the case of kids, they know nothing about the rights and wrongs of the world. It is the duty of the parents to show them the difference between the good and bad. The course is designed for the parents or anyone who needs to control the kids. The course teaches how to discipline children, and it shows several methods that will help the children in their growth and development. You will learn how to use the positive discipline methods so that it will not affect negatively on your child's growth. The course also guides you to know the behaviour and kids psychology so that you can choose the appropriate methods for your kid based on her psychology. Course Highlights Perfect Discipline Training is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Perfect Discipline Training into 7 modules for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 3 hours, 30 minutes hours and it is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Perfect Discipline Training Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Perfect Discipline Training is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Perfect Discipline Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction To Discipline Dynamic 00:30:00 Identify Where Your Child Struggles 00:30:00 Use Natural And Logical Consequences 01:00:00 Establish Clear Expectations And Consequences 00:15:00 Select The Best Consequences Firm 00:30:00 Don't Give Up..... Be Consistent 00:30:00 Effect Of Consequences Of Incorrect Discipline 00:15:00 Mock Exam Final Exam

Perfect Discipline Training
Delivered Online On Demand3 hours 30 minutes
£25

Accredited Train The Trainer Online Course

By Lead Academy

By taking this popular online course, you will learn various roles of the trainer and several learning styles. You will also gain knowledge of the abilities and training management requirements needed to conduct an inclusive, expert training session. This Course At A Glance Accredited by CPD UK Endorsed by Quality Licence Scheme Understand the need for training & development Recognise several roles of trainers and training styles Know how to build credibility and rapport Know how to hook and engage your trainees Understand the criteria for evaluation of training Know how to plan and organise training content Know how to prepare presentations for training Understand how to handle different types of learners Know how to use effective non-verbal communication Understand the role of body language in training Recognise the challenges of training Identify the characteristics of a good trainer Accredited Train The Trainer Course Overview This Train the Trainer Online Course is specially designed by the experts to develop training skills in those who are willing to become confident trainers. This popular online course will help you develop the skills and knowledge required to advance your career as a trainer by learning the importance of training and development. This course has been created for current trainers who want to improve their training abilities and acquire fresh, cutting-edge methods for creating and delivering training. This course will also help you understand the criteria for evaluation of training, how to plan and organise training content, how to prepare presentations, training rooms and games for training and much more. Upon successful completion of this Train the Trainer Online Course, you will develop the skills and knowledge required to become a confident trainer and learn how to train a large group of students or employees. Who should take this course? This extensive Train the Trainer Online Course is primarily aimed at: Teachers Facilitators Team Leads Project Managers Training Professionals Founders and CEOs Business Professionals Entrepreneurs Technical Professionals Human Resource Managers Sales Professionals Instructional Designers However, this course is not restricted to a particular profession or line of work. It may also be beneficial to a broader range of people who aspires to enhance their training skills. Entry Requirements There are no academic entry requirements for this Train the Trainer Online Course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Train the Trainer Online Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of the modules, learners must answer MCQs to complete the assessment procedure. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 60%. Course Curriculum How to Start Your Class Hook Your Trainees Build Credibility and Rapport Engage Your Trainees Understand Your Trainees Use Visual Aids Well Teach All Learners Ask Questions Effectively - Part 1 Ask Questions Effectively - Part 2 Use Effective Non-Verbal Communication Manage The Classroom Answer Questions Well Supplementary Resources Supplementary Resources - Train The Trainer Online Course Assessment Assessment - Train The Trainer Online Course Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Quality Licence Scheme Endorsed The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees.     Certificate of Achievement Endorsed Certificate from Quality Licence Scheme After successfully passing the MCQ exam you will be eligible to order the Endorsed Certificate by Quality Licence Scheme. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. It will give you a competitive advantage in your career, making you stand out from all other applicants and employees. There is a Quality Licence Scheme endorsement fee to obtain an endorsed certificate which is £65. Certificate of Achievement from Lead Academy After successfully passing the MCQ exam you will be eligible to order your certificate of achievement as proof of your new skill. The certificate of achievement is an official credential that confirms that you successfully finished a course with Lead Academy. Certificate can be obtained in PDF version at a cost of £12, and there is an additional fee to obtain a printed copy certificate which is £35.   FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

Accredited Train The Trainer Online Course
Delivered Online On Demand
£25

Introduction to Clinical Psychology

By iStudy UK

Do you want to acquire the knowledge that will Help you Understand & Cope with Introduction to Clinical Psychology? Step into the realm of the mind with our 'Introduction to Clinical Psychology' course. Explore the human psyche's complexities and reveal the secrets to emotional and mental well-being. Journey through the landscape of therapeutic approaches that have revolutionized our understanding of the self. Connect with stories of transformation and hope as you chart a course toward a fulfilling career in supporting others. Enroll now and begin a voyage into the heart of human behavior. Course Highlights Introduction to Clinical Psychology is an award winning and the best selling course that has been given the CPD Certification & IAO accreditation. It is the most suitable course anyone looking to work in this or relevant sector. It is considered one of the perfect courses in the UK that can help students/learners to get familiar with the topic and gain necessary skills to perform well in this field. We have packed Introduction to Clinical Psychology for teaching you everything you need to become successful in this profession. To provide you ease of access, this course is designed for both part-time and full-time students. It is also possible to study at your own pace. We have experienced tutors who will help you throughout the comprehensive syllabus of this course and answer all your queries through email. For further clarification, you will be able to recognize your qualification by checking the validity from our dedicated website. Why You Should Choose Introduction to Clinical Psychology Lifetime access to the course No hidden fees or exam charges CPD Accredited certification on successful completion Full Tutor support on weekdays (Monday - Friday) Efficient exam system, assessment and instant results Download Printable PDF certificate immediately after completion Obtain the original print copy of your certificate, dispatch the next working day for as little as £9. Improve your chance of gaining professional skills and better earning potential. Who is this Course for? Introduction to Clinical Psychology is CPD certified and IAO accredited. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic backgrounds. Requirements Our Introduction to Clinical Psychology is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path You will be ready to enter the relevant job market after completing this course. You will be able to gain necessary knowledge and skills required to succeed in this sector. All our Diplomas' are CPD and IAO accredited so you will be able to stand out in the crowd by adding our qualifications to your CV and Resume. Introduction to Clinical Psychology Module 01: Basics of Clinical Psychology 00:04:00 Module 02: Competencies in Clinical Psychology 00:05:00 Module 03: Therapeutic Models 00:06:00 Module 04: Medical Specialties and Settings 00:06:00 Module 05: Research in Clinical Psychology 00:04:00 Module 06: Career Paths in Clinical Psychology 00:07:00

Introduction to Clinical Psychology
Delivered Online On Demand32 minutes
£25

Women's Health (ProFemme) Practitioner Course

By The Teachers Training

Overview Women's Health (ProFemme) Practitioner Course is yet another 'Teacher's Choice' course from Teachers Training for a complete understanding of the fundamental topics. You are also entitled to exclusive tutor support and a professional CPD-accredited certificate in addition to the special discounted price for a limited time. Just like all our courses, this Women's Health (ProFemme) Practitioner Course and its curriculum have also been designed by expert teachers so that teachers of tomorrow can learn from the best and equip themselves with all the necessary skills. Consisting of several modules, the course teaches you everything you need to succeed in this profession. The course can be studied part-time. You can become accredited within 05 Hours studying at your own pace. Your qualification will be recognised and can be checked for validity on our dedicated website. Why Choose Teachers Training Some of our website features are: This is a dedicated website for teaching 24/7 tutor support Interactive Content Affordable price Courses accredited by the UK's top awarding bodies 100% online Flexible deadline Entry Requirements No formal entry requirements. You need to have: Passion for learning A good understanding of the English language Be motivated and hard-working Over the age of 16. Certification CPD Certification from The Teachers Training Successfully completing the MCQ exam of this course qualifies you for a CPD-accredited certificate from The Teachers Training. You will be eligible for both PDF copy and hard copy of the certificate to showcase your achievement however you wish. You can get your digital certificate (PDF) for £4.99 only Hard copy certificates are also available, and you can get one for only £10.99 You can get both PDF and Hard copy certificates for just £12.99! The certificate will add significant weight to your CV and will give you a competitive advantage when applying for jobs. Module 1 Introduction to Women's Health Practitioner Module 1 Introduction to Women's Health Practitioner 00:09:00 Module 2 Women's Health and Nutrition Module 2 Women's Health and Nutrition 00:23:00 Module 3 Menstrual Cycle and Reproductive System Module 3 Menstrual Cycle and Reproductive System 00:15:00 Module 4 Gynaecological Disorders and Pregnancy Complications Module 4 Gynaecological Disorders and Pregnancy Complications 00:32:00 Module 5 Family Planning Module 5 Family Planning 00:13:00 Module 6 Maternal-Fetal Medicine Module 6 Maternal-Fetal Medicine 00:15:00 Module 7 Nongynecological Disorders Module 7 Nongynecological Disorders 00:20:00 Module 8 Cancers in Women Module 8 Cancers in Women 00:15:00 Module 9 Women_s Health Strategy for England Module 9 Women_s Health Strategy for England 00:27:00

Women's Health (ProFemme) Practitioner Course
Delivered Online On Demand2 hours 49 minutes
£24.99

Complete Customer Service Training

4.3(43)

By John Academy

Description: A company's reputation depends on its ability to deliver exceptional customer service. To make sure your company gives the best experience, Complete Customer Service Training course is here for you. This course is comprised of contents which will teach you the critical elements of customer service, management of customer service, call center training, and customer relationship management. You will learn about the critical elements of customer service, understanding relationship with customers and its practices, setting goals and meeting expectations, dealing with difficult customers, challenges, stress, language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills. Learning Outcomes: Display a customer service outlook Figure out your individual behavior affects the behaviors of others Examine confidence eligibility as well as a problem solver Implement the techniques to cope with customers Set your choice for providing customer service Recognise means to settle connectivities between excellence in customer service as well as your business and policies Improvise the skills and practices essential for a customer service-focused manager Detect the customers as well as what they are searching for being truly involved Recognise who are your customers and what their interests are Improve plans for generating engaged employees and satisfied customers in the related business units that you manage The variation of body language as well as verbal dexterity The points of verbal communication, for example, tone, cadence, and pitch Asking questions and listening competency The manners of disseminating negative news and how to say no. Proficient means of negotiation The significance of producing and sending meaningful messages Materials to speed up communication The worth of individualizing interactions and promoting relationships Vocal techniques to boost speech as well as communication approach Methodologies for controlling stress The conditions and benefits of CRM on a company's bottom line Explain various elements of a CRM plan Improvise a checklist in case of readiness and success in CRM Narrate how CRM produces value for organizations and customers Think about improvising roles having the highest influence on CRM Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Customer Service Training is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Customer Service Training is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Complete Customer Service Training - Updated Version Who We Are and What We Do 00:17:00 Establishing Your Attitude 00:13:00 Identifying and Addressing Customer Needs 00:12:00 Generating Return Business 00:14:00 In-Person Customer Service 00:10:00 Giving Customer Service over the Phone 00:12:00 Providing Electronic Customer Service 00:12:00 Recovering Difficult Customers 00:15:00 Understanding When to Escalate 00:14:00 Complete Customer Service Training - Old Version Module 01 Communication Skills 01:00:00 Dealing With Challenges Assertively 00:15:00 Dealing With Difficult People 00:30:00 Dealing With Stress 00:30:00 Meeting Expectations 00:15:00 Setting Goals 00:30:00 Seven Steps to Customer Problem Solving 00:30:00 Telephone Techniques 01:00:00 The Fifth Critical Element - Measure It 00:15:00 The Fourth Critical Element - Be a Problem Solver 01:00:00 The Second Critical Element - Defined in Your Organization 00:15:00 The Sixth Critical Element - Reinforce It 00:30:00 The Third Critical Element - Given Life by the Employees 00:15:00 What is Customer Service? 00:15:00 Who Are Your Customers? 00:15:00 Module 02 Six Critical Elements 00:30:00 Understanding Leadership 00:30:00 Five Practices of Leadership 00:45:00 Module 03 Asking the Right Questions 00:15:00 Close with Vocals 00:15:00 Closing Down the Voice 00:10:00 Cold and Warm Calls 00:15:00 Developing a Script 00:15:00 Did You Hear Me? 00:15:00 It's More Than Just a Phase 00:15:00 Negotiation Techniques 00:15:00 News from Within 00:15:00 Perfecting the Script 00:15:00 Phone Tag and Getting the Call Back 00:15:00 Sales by Phone 00:10:00 Saying No 00:05:00 Staying Out of Voice Mail Jail 00:05:00 Stress Busting 00:05:00 Taking Messages99 00:05:00 This is My Mentor 00:05:00 To Serve and Delight 00:05:00 Verbal Communication Techniques 00:15:00 What's Missing in Telephone Communication? 00:15:00 Who Are Your Customers? 00:15:00 Module 04 Building the Future 00:15:00 Checklist for Success 00:15:00 Considerations in Tool Selection 00:15:00 Customer Relationship Management 00:10:00 Evaluating and Reviewing Your Program 00:15:00 Homegrown vs. Application Service Provider 00:15:00 Requirement Driven Product Selection 00:15:00 Strategies for Customer Retention 00:15:00 The Development Team 00:15:00 What CRM Is and Who It Serves 00:15:00 Mock Exam Mock Exam- Complete Customer Service Training 00:30:00 Final Exam Final Exam- Complete Customer Service Training 00:30:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Complete Customer Service Training
Delivered Online On Demand18 hours 29 minutes
£22

Counselling Training Course

By Training Tale

Counselling Training Course Counselling is an advanced-level diploma course that analyzes and researches the responsibilities and duties of a professional psychiatrist. Do you have an interest in psychology and counselling? This course covers everything you need to know about this course and making a career out of it. Our expertly designed course is here to solve all of your problems at once. Students can confidently learn all the necessary skills to join the psychology & counselling industry. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. The Counselling & Psychology Diploma course was designed by expert instructors, industry-standard to guide you in the right direction and take a step on your career journey. This course is ideal for those who are new to this profession and who want to increase their skills and knowledge. It covers the fundamentals of psychotherapy, as well as how to conduct online sessions. Explore the increasingly important role of the professional counselor and psychiatric. Discover why qualified counselors and psychiatrists are in higher demand and start working toward a rewarding profession for life. This bundle Counselling course is an excellent medium if you want to improve your skills and understanding; it is one of the most popular courses. Through this Diploma bundle course, you will gain a complete and informative understanding of Psychology and Counselling. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Our course will also help you to learn about potential psychotherapy clients and become familiar with the different types of psychotherapy, including Cognitive Behavioural Therapy (CBT). It covers how to conduct the first therapy session and counselling, form positive therapeutic relationships with your clients, and work with families, children, and groups, all with step-by-step instructions. Learning Outcomes After completing this course, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Why Choose this Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. This Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing this course. Courses are included in this Bundle Course Course 01: Counselling Course 02: Level 5 Mental Health Care - MCA and DOLS Course 03: Diploma in Mastering Psychology Course 04: Control and Administration of Medicine Course 05: Ambulance Care Assistant Course 06: Introduction to Psychotherapy Course 07: Social Worker: Social Work Diploma Others Included of Counselling Bundle Course Free 7 PDF Certificate Access to Content - Lifetime Exam Fee - Totally Free Unlimited Retake Exam [ Note: Free PDF certificate as soon as completing the Counselling Training course] Counselling Training Course Detailed course curriculum of the Counselling Course: Module 01: Introduction: Toward an Integrative Approach in Counselling Module 02: Therapeutic Relationship: Exploring Clients' Symptoms and Strengths Module 03: Powered by Struggles and Strengths Module 04: Positive Psychology in Counselling: What is It? Module 05: Psychoanalytic Therapy Module 06: Adlerian Therapy Module 07: Existential Therapy Module 08: Person‐Centred Therapy Module 09: Gestalt Therapy Module 10: Behaviour Therapy Module 11: Cognitive‐Behaviour Therapy Module 12: Reality Therapy Module 13: Feminist Therapy Module 14: Family Therapy Assessment Method of Counselling Training Course After completing each module of the Counselling, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Once you complete all the modules in this manner, you will be qualified to request your certification. Certification of Counselling Training Course After completing the MCQ/Assignment assessment for this Counselling course, you will be entitled to a Certificate of Completion from Training Tale. It will act as proof of your extensive professional development. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Counselling Training Course This Counselling course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements Counselling Training Course There are no specific requirements for this course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Counselling course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Career path Counselling Training Course After completing this course, candidates may pursue careers such as: Operating Own Counselling Practice Careers Counsellor or Adviser Family and Marriage Counsellor Rehabilitation Counsellor Certificates Certificate of completion Digital certificate - Included

Counselling Training Course
Delivered Online On Demand3 days
£23

Counselling & Psychology - Training

By Training Tale

Counselling & Psychology Are you concerned about your prospects? Our expertly designed Counselling and Psychology course is here to solve all of your problems at once. Learn all the necessary skills to join the psychology & counselling industry with confidence. It is a demanding profession, with the average salary of a Psychologist in the UK around 55,000 GBP. This qualification enables you to pursue a rewarding career in a rapidly growing counselling and psychology sector. Through this Counselling & Psychology course, you will gain a thorough understanding of Counselling and Psychology. Learn how to assist people in dealing with personal and professional challenges. There are numerous opportunities to work in well-established institutions and companies. Enrol on our Counselling Psychology course today, become an expert in human minds, and take the first step toward a psychologist or counsellor career. Learning Outcomes After completing thiscourse, the learner will be able to: Gain a thorough understanding of counselling. Understand the therapeutic relationship. Gain in-depth knowledge about positive psychology. Understand psychoanalytic therapy. Understand person‐Centred therapy. Understand Adlerian therapy. Understand psychoanalytic therapy. Understand Gestalt Therapy & cognitive‐behaviour therapy. Understand family therapy & feminist therapy. Courses: Counselling & Psychology Clinical Psychology Diploma Introduction to Psychotherapy [ Note: Free PDF certificate as soon as completing the Counselling & Psychology course] Counselling and Psychology Industry Experts Designed this Counselling & Psychology course into 14 detailed modules. Assessment Method After completing each module of the Counselling and Psychology Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Counselling and Psychology course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? Counselling & Psychology This Counselling Psychology course is suitable for anyone who wants to start a career as a psychologist or counsellor, as well as professionals who want to test their existing skills and knowledge. Requirements Counselling & Psychology There are no specific requirements for this Counselling & Psychology Course because it does not require any advanced knowledge or skills. Career path Counselling & Psychology After completing this Counselling Psychology course, candidates may pursue careers. Certificates Certificate of completion Digital certificate - Included

Counselling & Psychology - Training
Delivered Online On Demand19 hours
£23