Give a compliment to your career and take it to the next level. This Product Management will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Product Management bundle will help you stay ahead of the pack. Throughout the Product Management programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Product Management course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts. This Product Management Bundle Consists of the following Premium courses: Courses are included in this Product Management Bundle? Course 1: Product Management Course 2: Logistic Management Course 3: Retail Operations Training Level 3 Course 4: Sales: Psychology of Customers Course 5: Purchasing & Procurement Course - Level 3 Course 6: Line Management Course 7: Warehouse Course 8: Financial Analysis Course 9: Product Photography Course 10: Level 2 Microsoft Office Essentials Course 11: Time Management Key features of this Product Management course: This Product Management bundle is CPD QS Accredited Learn from anywhere in the world Lifetime access Product Management is entirely online 24/7 Learner support The Product Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Product Management expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn Product Management from any place in your own time without travelling for classes. The Product Management bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Product Managementexpertise and essential knowledge, which will assist you in reaching your goal. Certificates after the completion of Product Management: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 115 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Product Management bundle. Requirements Our Product Management is fully compatible with PCs, Macs, laptops, tablets and Smartphone devices. There is no time limit for completing this Product Management course; it can be studied in your own time at your own pace. Career path Having this Product Management expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included
ð Introducing: Invoicing and Sales Mastery Course! Are you ready to supercharge your business's financial success? Dive into the world of invoicing and sales with our comprehensive text course designed to elevate your skills and propel your career to new heights. Whether you're a seasoned entrepreneur, a budding freelancer, or a curious professional looking to expand your knowledge, this course is your ticket to mastering the art of invoicing and sales. ð Why Invoicing and Sales Matter: Unlock Your Business's Potential Invoicing and sales are the lifeblood of any successful enterprise. Efficient invoicing ensures timely payments, smooth cash flow, and stronger client relationships. Meanwhile, mastering the art of sales empowers you to close deals, expand your customer base, and drive revenue growth. With our course, you'll gain invaluable insights into crafting persuasive sales pitches, streamlining invoicing processes, and optimizing your financial workflows for maximum efficiency and profitability. ð What You'll Learn: Invoicing Essentials: Discover the fundamentals of creating professional invoices, including best practices for formatting, itemizing, and sending invoices to clients. Say goodbye to overdue payments and hello to prompt, hassle-free transactions. Sales Strategies: Uncover the secrets of effective sales techniques, from building rapport with prospects to overcoming objections and sealing the deal. Whether you're selling products, services, or ideas, our course equips you with the tools you need to close more deals and drive revenue. Financial Management: Learn how to manage your business's finances like a pro, from tracking expenses and revenue to forecasting cash flow and optimizing profitability. With our expert guidance, you'll gain the confidence to make informed financial decisions that propel your business forward. Customer Relationship Management: Cultivate lasting relationships with your clients by mastering the art of customer relationship management. From nurturing leads to providing exceptional post-sales support, you'll learn how to delight your customers at every touchpoint and turn them into loyal brand advocates. Automation and Efficiency: Harness the power of automation to streamline your invoicing and sales processes, saving time and reducing errors. Our course introduces you to cutting-edge tools and technologies that revolutionize how you do business, empowering you to work smarter, not harder. ð©âð¼ Who Is This For? Entrepreneurs: Whether you're running a startup or a seasoned business owner, mastering invoicing and sales is essential for driving growth and profitability. Freelancers: Take control of your freelance career by mastering the art of invoicing and sales. With our course, you'll learn how to attract clients, negotiate rates, and ensure timely payments for your services. Sales Professionals: Sharpen your sales skills and take your career to the next level with our comprehensive course. From entry-level sales reps to seasoned sales executives, there's something for everyone in our curriculum. Small Business Owners: Running a small business comes with its unique challenges, but mastering invoicing and sales doesn't have to be one of them. Our course provides you with the tools and strategies you need to succeed in today's competitive marketplace. ð Career Path: Sales Representative: Kickstart your career in sales with a solid foundation in sales techniques and strategies. Our course equips you with the skills you need to excel in entry-level sales roles and climb the corporate ladder. Sales Manager: Elevate your career to the next level by mastering advanced sales management techniques. With our course, you'll learn how to lead sales teams, drive revenue growth, and exceed targets with confidence. Entrepreneur: Launch and grow your own business with confidence, armed with the knowledge and skills to succeed in today's competitive marketplace. Our course provides you with the essential tools and strategies you need to turn your entrepreneurial dreams into reality. Financial Analyst: Leverage your expertise in financial management to pursue a career as a financial analyst. Our course equips you with the skills to analyze financial data, make informed recommendations, and drive strategic decision-making for businesses of all sizes. ð Frequently Asked Questions (FAQs): Q: Is this course suitable for beginners? A: Absolutely! Our course is designed to cater to learners of all levels, from beginners looking to build a strong foundation to seasoned professionals seeking to enhance their skills. Q: How long does it take to complete the course? A: The duration of the course varies depending on your pace of learning and availability. On average, most learners complete the course within a few weeks, but you're free to progress at your own pace. Q: Are there any prerequisites for enrolling in the course? A: There are no specific prerequisites for enrolling in the course. However, a basic understanding of business concepts and terminology may be beneficial. Q: Will I receive a certificate upon completion of the course? A: Yes, upon successfully completing the course, you'll receive a certificate of achievement to showcase your newfound skills and expertise. Q: Is there ongoing support available after completing the course? A: Absolutely! We're committed to your success every step of the way. Our dedicated support team is on hand to answer any questions you may have and provide assistance as you apply your newfound skills in the real world. ð Unlock Your Potential: Enroll Today! Don't let the complexities of invoicing and sales hold you back from achieving your business goals. Join thousands of successful entrepreneurs, freelancers, and professionals who have transformed their careers with our Invoicing and Sales Mastery Course. Enroll today and take the first step towards unlocking your full potential! Course Curriculum Module 1_ Introduction to Invoicing and Sales Introduction to Invoicing and Sales 00:00 Module 2_ Creating Professional Invoices Creating Professional Invoices 00:00 Module 3 Invoicing Software and Tools Invoicing Software and Tools 00:00 Module 4 Sales Techniques and Strategies Sales Techniques and Strategies 00:00 Module 5 Effective Negotiation Strategies for Sales and Procurement Effective Negotiation Strategies for Sales and Procurement 00:00 Module 6 Contract Management and Business Agreements Contract Management and Business Agreements 00:00
***24 Hour Limited Time Flash Sale*** Logistic Management, Merchandising & Retail Associate Admission Gifts FREE PDF & Hard Copy Certificate| PDF Transcripts| FREE Student ID| Assessment| Lifetime Access| Enrolment Letter Take the leap and invest in your professional growth with the Law 3 QLS Bundle, offering an in-depth exploration of Business Law, International Law and Cyber Security. This comprehensive package boasts three QLS-endorsed courses, certifying your theoretical mastery in these key areas. But the learning doesn't stop there! You'll also receive five CPD QS accredited courses, enhancing your knowledge with relevant international business principles, case studies, development studies, relations and advanced Cyber Security training. These courses are crafted for discerning learners, creating a world of opportunities for you to understand complex legalities, global affairs, and security challenges. Witness a transformation in your problem-solving and decision-making skills, as you explore these eight immersive courses. Best of all, hardcopy certificates are included with the QLS-endorsed courses, providing tangible evidence of your professional development. In a rapidly globalising world, command over Business Law, International Law and Cyber Security could set you apart from your peers. Equip yourself with the knowledge you need to navigate the intricate legal landscape and safeguard vital information in the digital age. Remember, knowledge is power. And the Law 3 QLS Bundle is your key to unlocking that power. Key Features of the Law 3 QLS Bundle (Business Law, International Law & Cyber Security) Bundle: 3 QLS-Endorsed Courses: We proudly offer 3 QLS-endorsed courses within our Logistic Management, Merchandising & Retail Associate bundle, providing you with industry-recognized qualifications. Plus, you'll receive a free hardcopy certificate for each of these courses. QLS Course 01: Logistic Management QLS Course 02: Merchandising QLS Course 03: Retail Associate Certificate 5 CPD QS Accredited Courses: Additionally, our bundle includes 5 relevant CPD QS accredited courses, ensuring that you stay up-to-date with the latest industry standards and practices. Course 01: Retail Management Course 02: Supply Chain Management Course 03: Certificate in Purchasing and Procurement Course 04: Transport Manager Course 05: Visual Merchandising Diploma In Addition, you'll get Five Career Boosting Courses absolutely FREE with this Bundle. Course 01: Professional CV Writing Course 02: Job Search Skills Course 03: Self-Esteem & Confidence Building Course 04: Professional Diploma in Stress Management Course 05: Complete Communication Skills Master Class Convenient Online Learning: Our Logistic Management, Merchandising & Retail Associate courses are accessible online, allowing you to learn at your own pace and from the comfort of your own home. Learning Outcomes: Comprehend the intricacies of Business Law and its application in real-world situations. Gain a robust understanding of International Law, including Criminal Law, Commercial Law, and Environmental Law. Develop a strong theoretical knowledge base in Cyber Security Law. Understand the principles of International Business, along with case studies and development studies. Learn about International Relations and how it impacts global affairs. Master advanced concepts in Cyber Security, fortifying your knowledge of digital protection. Earn three QLS-endorsed certificates and five CPD QS accredited certificates upon completion. The Law 3 QLS Bundle is an all-encompassing educational package focused on Business Law, International Law, and Cyber Security. It delves deep into these topics, offering learners a complete theoretical understanding of each. It doesn't just provide knowledge, but also a unique perspective on how these laws affect our lives, businesses, and society. In addition, the bundle features five complementary courses that broaden your knowledge in International Business Principles, Business Case Studies, International Development Studies, International Relations, and Advanced Cyber Security Training. This mix of courses ensures that you are well-rounded in your understanding, and that you are equipped with valuable insights in these crucial fields. CPD 270 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals looking to deepen their understanding of Business Law, International Law, and Cyber Security. Professionals aiming to enhance their skills in global business principles and international relations. Aspiring legal and cyber security professionals seeking a theoretical base. Anyone interested in a comprehensive understanding of these complex and important areas. Career path Legal Consultant: Average Salary £45,000 - £80,000 International Law Advisor: Average Salary £55,000 - £90,000 Cyber Security Analyst: Average Salary £30,000 - £55,000 Compliance Officer: Average Salary £35,000 - £60,000 International Development Consultant: Average Salary £40,000 - £75,000 Business Analyst: Average Salary £40,000 - £70,000 Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Level 5 QLS Endorsed Course with FREE Certificate | CPD & CiQ Accredited | 150 CPD Points | Lifetime Access
Unlock Your Potential and Land Your Dream Job with Our Marketing Manager - Marketing Strategy and Campaign Management Online Training Course! If you've ever considered working as a Marketing Manager - Marketing Strategy and Campaign Management but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Marketing Manager - Marketing Strategy and Campaign Management course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today in this Marketing Manager - Marketing Strategy and Campaign Management course to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. Courses included in this Marketing Manager - Marketing Strategy and Campaign Management Bundle: Course 01: Marketing Management Course 02: Sales Operations Executive Course 03: Sales Negotiator Course 04: Sales and Marketing Course 05: Purchasing and Procurement Diploma Course 06: Career Development Course 07: CV Writing Course 08: Workplace Productivity Course 09: LineManagement Course 10: Life Coaching and Career Counselling Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive Marketing Manager - Marketing Strategy and Campaign Management course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Marketing Manager course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Marketing Manager. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Marketing Manager - Marketing Strategy and Campaign Management course, you will get a widely respected accreditation and a deeper knowledge of the topic. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Marketing Manager - Marketing Strategy and Campaign Management training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Marketing Manager - Marketing Strategy and Campaign Management training.
Unlock Your Potential and Land Your Dream Job with Our Sales Administrator - Sales Support and Administration Techniques Online Training Course! If you've ever considered working as a Sales Administrator - Sales Support and Administration Techniques but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Sales Administrator - Sales Support and Administration Techniques course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today in this Sales Administrator - Sales Support and Administration Techniques course to learn all the required knowledge and skills to pursue a rewarding career in the relative industry. Courses included in this Sales Administrator - Sales Support and Administration Techniques Bundle: Course 01: Sales Negotiator Course 02: Sales Skills: Selling the Easy Way Course 03: Certificate in Purchasing and Procurement Course 04: Marketing Course 05: CRM - Customer Relationship Management Course 06: Career Development Course 07: CV Writing Course 08: Workplace Productivity Course 09: Line Management Course 10: Life Coaching and Career Counselling Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive Sales Administrator - Sales Support and Administration Techniques course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance The Sales Administrator - Sales Support and Administration Techniques course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Sales Administrator - Sales Support and Administration Techniques. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Sales Administrator - Sales Support and Administration Techniques course, you will get a widely respected accreditation and a deeper knowledge of the topic. Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Administrator - Sales Support and Administration Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Administrator - Sales Support and Administration Techniques training.
>> 24 Hours Left! Don't Let the Spring Deals Slip Away - Enrol Now! << Are you struggling to estimate costs, quantities, and project timelines and deliver the information to clients? Are you looking for a way to improve your Building Quantity Surveying skills? If you are passionate about a career that enables you to move around sectors, gives opportunities to progress, and offers excellent compensation, then this building quantity surveying course is the right choice for you! Courses Are Included in this Building Quantity Surveying & Construction Cost Estimation (Estimator) Package: Course 01: Diploma in Building Quantity Surveying at QLS Level 5 Course 02: Certificate in Construction Site Supervisor at QLS Level 3 Course 03: Diploma in Construction Safety at QLS Level 5 Course 04: Construction Cost Estimation Diploma This comprehensive bundle combines four qualifications to give you a well-rounded understanding of cost management in construction. You'll gain the expertise to measure and calculate quantities of materials needed, understand construction health and safety regulations, oversee construction sites, and most importantly, create accurate cost estimates for building projects. Learning Outcomes of This Quantity Surveying & Cost Estimation Understand the legal framework and principles relevant to construction projects. Demonstrate knowledge of various procurement methods and contract administration. Gain insight into construction materials, methods, and technologies. Develop skills in accurately estimating project costs using relevant tools. Learn techniques for site investigation, organization, and layout planning. Address general site-related health and safety issues and implement safeguards. Learn safe practices for working at heights, in confined spaces, and around equipment. Identify and control chemical, biological, electrical, and fire hazards and much more. So, join us today and gear up for excellence with our Building Quantity Surveying & Construction Cost Estimation course Why Choose Us? Get a Free CPD Accredited Certificate upon completion of Quantity Surveying & Cost Estimation Get a free student ID card with Quantity Surveying & Cost Estimation Training The Quantity Surveying & Cost Estimation is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to the Quantity Surveying & Cost Estimation course materials The Quantity Surveying & Cost Estimation comes with 24/7 tutor support Start your learning journey straight away! ****Course Curriculum**** Course 01: Diploma in Building Quantity Surveying at QLS Level 5 01: Building Law Principles 02: Building Procurement & Contract Administration 03: Building Technology & Building Surveying 04: Cost Estimation 05: Elements & Factors Influencing Cost Estimation 06: Cost Management 07: Management of Materials for Construction 08: Building Pathology 09: Building Adaption 10: Report Writing 11: Legal Aspects Course 02: Certificate in Construction Site Supervisor at QLS Level 3 Module 01: Introduction to Construction Management Module 02: Preliminary Site Investigation & Site Organisation Module 03: Construction Site Layout Planning and Temporary Facilities Management Module 04: Site Management Module 05: Cost Management Module 6: Health and Safety in Construction Management Course 03: Diploma in Construction Safety at QLS Level 5 Module 01: Managing Health and Safety Module 02: Risk Assessment and Common Risks Module 03: Health and Safety at Work and the Laws Module 04: Reporting Accidents at Work Module 05: General Site Issues Module 06: Working at Height Module 07: Excavation Work and Confined Spaces Module 08: Work Equipment Module 09: Manual and Mechanical Handling Module 10: Chemical and Biological Health Hazards and Control Module 11: - Electrical Hazards and Control Module 12: - Fire Hazards and Control Course 04: Construction Cost Estimation Diploma Module 1- Introduction to Construction Management Module 2- Cost Estimation Module 3- Role of Cost Estimator and New Aspects of Cost Estimation Module 4 - Elements and Factors influencing Cost Estimation Module 5 -Cost Estimation in Construction Industry Module 6 - Cost Management Module 7 - Management of Material for construction Module 08: UK Tax on Property How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Quantity surveyors Site supervisors Project managers Estimators Builders Requirements You will not need any prior background or expertise to enrol in this course. Career path This bundle will allow you to kickstart or take your career to the next stage in the related sector such as: Quantity surveyor Site manager Project manager Cost consultant Estimator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee. Diploma in Building Quantity Surveying at QLS Level 5 Hard copy certificate - £119 Please note that International students have to pay an additional £10 as a shipment fee.
[Updated: 2024] This Construction Management course covers health and safety regulations in the UK, the role of the construction supervisor, site planning and management, industry standards, and much more. You will gain a range of core industry skills required to manage construction teams, materials, equipment, project finances and more, with step-by-step guidance. 4-in1 Bundle Included Course 01: Construction Management Diploma Course 02: Building Surveying Course 03: Construction Cost Estimation Course 04: Construction Design Management - CDM Regulation This Construction Management Diploma Level 3 course covers all areas of Construction Management, Building Surveying and Construction Cost Estimation detail, through case studies and specialist audio-visual training. It includes essential information on fundamental tasks such as estimating costs, ordering materials, carrying out a site investigation and supply chain management. By the end of the Construction Management Diploma with Building Surveying & Construction Cost Estimation Bundle course, you will be fully familiar with the construction project lifecycle and the key features of the construction industry. Whether you are looking to boost a career in the construction industry or gain essential construction management skills to take your career to the next level, this Construction Management Diploma with Building Surveying & Construction Cost Estimation Online course will help you to get there and excel in your field. Key Features This Construction Management Diploma with Building Surveying & Construction Cost Estimation course comes with a range of offers, including: CPD UK Certified Construction Management Course Free Instant PDF e-certificate and a hard copy included Fully online, interactive Construction Management course with audio voiceover Developed by qualified professionals Self-paced laptop/tablet/smartphone-friendly learning 24/7 Learning support and assistance 14 DAY MONEY BACK GUARANTEE Construction Management Course Curriculum Module 01: Introduction to Construction Management Module 02: Project Life Cycle and Success Module 03: Cost Management Module 04: Preliminary Site Investigation and Site Organisation Module 05: Site Management Module 06: Planning and Management of Equipment Module 07: Construction Materials Management Module 08: Vendor Analysis in Construction Management Module 09: Construction Procurement Module 10: Stock Control Module 11: Supply Chain Management Module 12: The Main Participators Module 13: Quality Assurance and Customer Care Module 14: Legal Aspects of Contracting Module 15: Human Resources Management Module 16: Risk and Value Management Module 17: Communications, Information, and Documentation of Construction Module 18: Health and Safety in Construction Management Learning Outcomes By the end of the Construction Management Diploma with Building Surveying & Construction Cost Estimation course, learners will be able to: Understand the role and responsibilities of a Construction Management Supervisor Discuss the key features of the construction industry Identify the different phases of the project lifecycle Demonstrate knowledge of the principles of project & construction management Make project cost estimates and cash flow calculations Carry out a site investigation and understand site organisation procedures Plan and design a site, manage waste disposal and locate access roads Plan and manage site equipment, including cost and maintenance Purchase site materials and equipment, inspecting the quality Appoint contractors and manage integrated procurement Understand the characteristics of supply chain management Manage manpower and construction teams effectively Accreditation This Construction Management Diploma course is fully CPD Certification Service (CPD UK) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Construction Management Diploma with Building Surveying & Construction Cost Estimation courses, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Assessment At the end of the Construction Management course, there will be an online assessment, which you will need to pass to complete the course. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? This Construction Management course is ideal for anyone who works in the relevant industry or is aspiring to work in this sector, such as the following: Supervisors Builders Managers Planning Engineers Quantity Surveyors Requirements Learners do not require any prior qualifications to enrol on this Construction Management course. Career path This Construction Management course opens up a range of career opportunities in the UK, including: Building Surveyor Building Control Officer Site Inspector Site Manager Superintendent Inspector Purchasing Coordinator Project Assistant Project Manager Surveyor Safety Director Safety Manager Scheduler Certificates Hard Copy Certificate Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each. PDF Certificate Digital certificate - Included