8779 Courses delivered Online

24-Hour Flash Sale! Prices Reduced Like Never Before!! Do you dream of a career where you build relationships, solve problems, and ensure customer satisfaction? In the UK alone, the customer service industry employs over 5 million people, with a projected growth of 10% by 2026. The "Customer Service, KYC & CRM Training" course bundle is carefully designed to meet this demand, offering a comprehensive curriculum that equips learners with the skills to excel in these crucial areas. This comprehensive course bundle covers six key areas, beginning with foundational training in Customer Service Co-ordination. It advances into specialised KYC compliance for fraud prevention, then dives into CRM for optimising customer relationships, and highlights the significance of a Customer-friendly Environment. Further, it offers expertise in Customer Analytics for behavioural insights and equips learners to combat fraud as Customer Service Fraud Officers. This Customer Service, KYC & CRM Training Bundle Contains 6 of Our Premium Courses for One Discounted Price: Course 01: Diploma in Customer Services Course 02: Diploma in Know Your Customer (KYC) Course 03: Diploma in Customer Relationship Management (CRM) Course 04: Customer Service & Environment Course 05: Customer Analytics Training Taking this course will not only improve your understanding and skills in customer service, KYC, and CRM but also significantly enhance your career prospects. As businesses increasingly recognise the value of customer-centric service models and compliance with regulatory standards, the demand for qualified professionals in these areas is soaring. So enrol now on this training and position yourself as a valuable asset in any customer-focused industry! Why Choose Our Customer Service, KYC & CRM Training Course? Get a chance to order a QLS Endorsed Certificate upon completion of the course Get a Free Student ID Card with this training course The course is Affordable and Simple to understand Lifetime Access to the course materials The course comes with 24/7 Tutor Support So enrol now in this Customer Service, KYC & CRM Training Today to advance your career! Assessment Process of the Customer Service, KYC & CRM Training Once you have completed all the modules on the course, you can assess your computer skills and knowledge with an optional assignment. Our expert will assess your assignment and give you feedback afterwards. Course 01: Customer Services Co-ordinator Training Introduction to Customer Service What's Different about Good Customer Service? Customer Relationship Management Customer Service Communication Strategies Data Analysis in CRM Deepening Customer Relationship Handling Customer Complaints Aspects of Phone Etiquette Know Your Customer (KYC) Customer Due Diligence - CDD Course 02: Know Your Customer (KYC) Introduction to KYC Customer Due Diligence AML (Anti-Money Laundering) KYC, AML and Data Privacy Regulations for Businesses Operations in the United Kingdom Regulations to be Complied by Industries Methods for carrying out KYC and AML and the Future of KYC Compliance Course 03: Customer Relationship Management CRM Fundamentals CRM Strategies Data Analysis in CRM CRM Databases Deepening Customer Relationship Handling Customer Complaints Future of CRM =========>>>>> And 2 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*6 = £78) CPD 170 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this bundle. This bundle is ideal for: Customer Service Executives Compliance officers CRM managers Marketing professionals Fraud analysts Requirements You will not need any prior background or expertise to enrol in this Customer Service, KYC & CRM Training Course. Career path After completing this bundle, you are to start your career or begin the next phase of your career. Customer Service Manager - £30,000 to £50,000 KYC Analyst - £25,000 to £40,000 CRM Specialist - £30,000 to £45,000 Customer Insights Analyst - £35,000 to £55,000 Fraud Prevention Specialist - £28,000 to £45,000 Customer Experience Manager - £32,000 to £60,000 Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free CPD Accredited Hard Copy Certificate Hard copy certificate - £29 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery) Customer Services Co-ordinator Training at QLS Level 4 Hard copy certificate - £99 After successfully completing the Diploma in Customer Services Co-ordinator Training at QLS Level 4 course, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 99 GBP inside the UK 109 GBP (including postal fees) for international delivery

This course aims to provide learners with effective strategies and tools for optimizing business operations by properly managing cash, receivables, and inventory. It covers the fundamentals of cash management, techniques for managing receivables, and inventory management strategies, focusing on improving profitability and financial performance. After the successful completion of the course, you will be able to learn the following: Understanding the different aspects of Cash Management. Identifying the motives for Holding Cash and Marketable Securities. Determining the factors that impact the Optimum Cash Balance. Defining the objectives of trade credit. Evaluating the different Credit policies. Analyzing the various dimensions of receivable management. Developing strategies for effective collections from receivables. Understanding the different Techniques of inventory management. Evaluating the different Methods of inventory valuation. This course covers effective strategies for optimizing cash, receivables, and inventory management. It provides an overview of the concepts and techniques for managing these key aspects of business operations. Participants will learn how to improve working capital efficiency, reduce costs, and enhance profitability by implementing best practices in cash management, receivables management, and inventory management. This course focuses on the optimization of business operations through effective cash, receivables, and inventory management strategies. Participants will learn how to enhance their business operations by improving cash flow, reducing bad debts, and optimizing inventory levels, thereby maximizing profitability. VIDEO - Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Optimizing Financial Operations The course focuses on the key strategies and concepts involved in managing cash, receivables, and inventory to optimize business operations. Optimizing Business Operations Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course. The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience. Financial Analyst Treasury Manager Cash Manager Credit Analyst Working Capital Manager Business Analyst Financial Controller CFO (Chief Financial Officer) Accountant Management Accountant Financial Consultant Risk Manager Operations Manager Supply Chain Manager Procurement Manager Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.

From installation and project creation to writing tests with JUnit, Mockito, and Hamcrest, this course will cover all the important concepts that you need to get up and running with unit testing.

This course includes all you need to take back control of your life. This means that you can start to say Yes to the right things and No to the rest. And that means more time for what matters and less stress from what doesn't.

Behavioural Safety Approved Online Training

This video covers the essential topics necessary for working with Apache Maven. You will understand the techniques and methods to create multi-module Apache Maven projects from scratch, along with delving into topics needed for testing and deploying Java applications.

In this course, we'll learn about runtime semantics and build an interpreter for a programming language from scratch. In the process, we'll build and understand a full programming language semantics.

Join us on this webinar presented by Kate Perkins, founder of OncoLaser, discussing the inclusion of therapeutic laser (MLS® Laser therapy) in the treatment of post-operative cancer patients and lymphoedema.

Discover UK insurance fundamentals with payroll, accounting, tax, data entry, and analysis in one clear online mini bundle. 🔹 Overview: The Insurance Fundamentals Mini Bundle provides learners with essential knowledge covering payroll, accounting, tax, data entry, and analysis—all tailored to the UK insurance context. This package offers a practical blend of financial and administrative skills for anyone aiming to support insurance operations. Whether you’re new to the insurance sector or enhancing your expertise, this bundle guides you through key processes that underpin insurance payroll and tax management. By combining data accuracy and analytical insight, learners can contribute confidently to smooth insurance workflows without leaving their desk. 🔹 Learning Outcomes: Understand payroll and tax procedures relevant to insurance Apply accounting principles to insurance sector finances Develop accuracy in data entry for insurance records Use data analysis to support insurance decision-making Learn UK-specific insurance financial regulations and practices Improve administrative skills for insurance operations support 🔹 Who is this Course For: Beginners aiming to enter the UK insurance industry Insurance administrators managing payroll and accounting tasks Professionals responsible for insurance data entry and analysis Staff needing clear understanding of insurance tax processes Individuals supporting insurance finance and payroll departments Employees improving skills for insurance operational roles Those interested in insurance sector financial and administrative work Career changers exploring insurance fundamentals online 🔹 Career Path: Insurance Administrator – £22,000–£30,000 per year Payroll Officer (Insurance Sector) – £23,000–£31,000 per year Insurance Data Analyst – £28,000–£37,000 per year Accounting Assistant (Insurance) – £24,000–£32,000 per year Tax Advisor (Insurance Sector) – £30,000–£40,000 per year Claims Processing Officer – £21,000–£28,000 per year

This Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry provides a comprehensive overview of the historical evolution of the sector. Delving into the impact of technological, economic, and social changes, participants will gain insights into the industry's transformative journey. The course also explores contemporary factors influencing the future development of tourism and hospitality, offering a holistic understanding of this dynamic field. After the successful completion of the course, you will be able to learn about the following: The historical development of the tourism and hospitality industry. The impact of technological, economic and social changes on the development of the tourism and hospitality industry. The contemporary factors that will affect the future development of the tourism and hospitality industry. This Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry offers a comprehensive understanding of the industry's historical evolution, examining key milestones and trends. Participants will delve into the profound influence of technological advancements, economic shifts, and social changes on the industry's development. The course also explores contemporary factors shaping the future, focusing on global dynamics and emerging trends critical for navigating the evolving landscape of tourism and hospitality. This Professional Certificate Course in Factors Affecting the Development of the Tourism and Hospitality Industry provides a comprehensive exploration of key aspects, including the historical evolution of the industry and the profound impact of technological, economic, and social transformations. Participants will gain insights into contemporary factors influencing the future development of the sector, equipping them with a strategic understanding of its dynamic landscape. Through engaging modules, learners will analyze historical trends, assess current challenges, and forecast the industry's future trajectory, fostering a holistic grasp of its evolution. Course Structure and Assessment Guidelines Watch this video to gain further insight. Navigating the MSBM Study Portal Watch this video to gain further insight. Interacting with Lectures/Learning Components Watch this video to gain further insight. Factors Affecting the Development of the Tourism and Hospitality Industry Self-paced pre-recorded learning content on this topic. Factors Affecting The Development Of The Tourism And Hospitality Industry Put your knowledge to the test with this quiz. Read each question carefully and choose the response that you feel is correct. All MSBM courses are accredited by the relevant partners and awarding bodies. Please refer to MSBM accreditation in about us for more details. There are no strict entry requirements for this course. Work experience will be added advantage to understanding the content of the course.The certificate is designed to enhance the learner's knowledge in the field. This certificate is for everyone eager to know more and get updated on current ideas in their respective field. We recommend this certificate for the following audience, Hospitality Professionals Tourism Industry Managers Business Owners in the Hospitality Sector Marketing and Sales Executives in Tourism Students Pursuing Careers in Hospitality and Tourism Industry Analysts and Researchers Government Officials in Tourism Development Entrepreneurs Exploring Tourism Ventures Event Planners and Destination Managers Travel Agency Professionals Average Completion Time 2 Weeks Accreditation 3 CPD Hours Level Advanced Start Time Anytime 100% Online Study online with ease. Unlimited Access 24/7 unlimited access with pre-recorded lectures. Low Fees Our fees are low and easy to pay online.