6527 Courses delivered Online

Influencing and Negotiating Certification Course Overview This Influencing and Negotiating Certification course equips learners with key skills essential for navigating the complexities of influence and negotiation in various professional contexts. Through in-depth exploration of strategic techniques, participants will gain the confidence to manage negotiations, shape outcomes, and exert influence effectively. The course will provide valuable insights into psychological principles and tactics that support decision-making and conflict resolution. Learners will emerge with enhanced skills for negotiating, persuading, and collaborating in both individual and group settings, making them better suited for leadership and managerial roles. Course Description In this Influencing and Negotiating Certification, learners will delve into core concepts surrounding the art of influence and negotiation. Topics covered include understanding different negotiation styles, building rapport, persuading others, and resolving conflicts while maintaining positive relationships. The course provides an understanding of the psychological dynamics at play in negotiations, focusing on strategies to overcome barriers and reach mutually beneficial agreements. By completing the course, learners will develop the ability to negotiate confidently, influence stakeholders, and resolve disputes effectively. Participants will gain a thorough grounding in the theories and models of negotiation, which they can apply across different sectors and scenarios. Influencing and Negotiating Certification Curriculum Module 01: Influencing Module 02: Negotiating (See full curriculum) Who is this course for? Individuals seeking to enhance their communication and persuasion skills Professionals aiming to advance in management or leadership roles Beginners with an interest in improving their negotiation capabilities Anyone looking to develop strategies for better decision-making and conflict resolution Career Path Negotiation Specialist Sales Manager Project Manager Business Consultant Account Manager Human Resources Specialist

Course Overview The Baking and Cake Decorating course provides an exciting opportunity to explore the artistry of baking and the creative techniques of cake design. This course is designed to equip learners with the essential knowledge and refined skills needed to produce elegant baked goods and stunning cake presentations. Throughout the course, participants will discover professional approaches to sophisticated baking, icing techniques, and fondant decoration. Whether learners aspire to enhance their home baking abilities or pursue a career in the culinary arts, this course delivers a comprehensive foundation. By the end of the programme, learners will have developed the expertise to produce bakery-quality cakes and sophisticated decorative finishes, enhancing both personal and professional opportunities in the culinary sector. Course Description The Baking and Cake Decorating course covers a wide range of topics essential for mastering the art of elegant baking and cake embellishment. Learners will begin with sophisticated baking and cake design principles before progressing to icing techniques and the intricacies of fondant creation. A focus on decorating with fondant ensures that participants gain a thorough understanding of professional presentation standards. Each module is structured to build confidence and competence, ensuring learners acquire not just technical knowledge but also an appreciation of creative aesthetics. Through a structured and supportive learning experience, participants will emerge with enhanced skills in cake preparation, artistic decoration, and contemporary bakery trends. This course is ideal for those seeking to establish or expand their credentials within the baking and cake design industry. Course Modules Module 01: Sophisticated Baking & Cake Design Module 02: Icing Module 03: Fondant Making Module 04: Decorating with Fondant Module 05: Everything in Brief (See full curriculum) Who is this course for? Individuals seeking to develop skills in professional baking and cake decoration. Professionals aiming to enhance their culinary expertise and artistic presentation techniques. Beginners with an interest in learning the fundamentals of baking and decorative arts. Enthusiasts wishing to explore career opportunities within the culinary or event industries. Career Path Cake Decorator Professional Baker Pastry Chef Assistant Event Catering Specialist Artisan Bakery Business Owner Dessert Designer

Course Overview The Criminal Psychology and Profiling course offers an insightful exploration into the psychological underpinnings of criminal behaviour and the art of criminal profiling. Learners will develop a strong foundation in understanding the minds of offenders, the impact of mental health disorders, and the various methods used to classify and investigate crime. Through studying forensic science, behavioural analysis, and victimology, participants will be equipped with the theoretical knowledge and analytical techniques needed to interpret criminal behaviour. Upon completion, learners will possess a deeper appreciation of how criminal psychology informs investigative strategies, legal processes, and crime prevention efforts, positioning them for further study or professional growth in this fascinating field. Course Description This course delves into the intricate relationship between psychology and criminal behaviour, offering a comprehensive study of mental disorders, forensic science applications, and profiling methodologies. Learners will examine the classification of crime, the phases of offender profiling, and the importance of victimology within investigations. The course also provides an overview of the criminal justice system in England and Wales, ensuring a contextual understanding of the legal framework surrounding criminal cases. Designed to strengthen analytical and critical thinking abilities, this programme encourages learners to apply logical reasoning and metacognitive strategies to criminal profiling. By the end of the course, participants will have cultivated a well-rounded skill set valuable for careers in criminal psychology, forensic science, and investigative fields. Course Modules Module 01: Understanding Criminal Psychology Module 02: Influence of Mental Disorders Module 03: Classification of Crime Module 04: Forensic Science Module 05: Criminal Profiling: Science, Logic and Metacognition Module 06: Phases of Profiling Module 07: Offender Profiling: Pragmatic Solution and Behavioural Investigative Advice Module 08: Victimology Module 09: The Criminal Justice System in England and Wales (See full curriculum) Who is this course for? Individuals seeking to understand criminal behaviour and profiling methods. Professionals aiming to enhance their expertise in psychology, criminology, or investigative roles. Beginners with an interest in forensic psychology, crime analysis, or criminal justice. Anyone aspiring to explore a career pathway in criminal psychology, forensic science, or legal support services. Career Path Criminal Psychologist Forensic Psychologist Behavioural Analyst Crime Analyst Offender Profiler Criminal Investigator Legal Assistant within criminal law practices Victim Support Worker

Duration 1.5 Days 9 CPD hours This course is intended for This course is intended for individuals who want to gain basic knowledge communicating, etiquette, professionalism and time management for the office environment. Overview Upon successful completion of this course, students will be able to communicate, be professional and manage their time effectively in a business environment. In this course, students will learn how to communicate, act and manage time effective in a business environment. Getting Started Icebreaker Housekeeping Items The Parking Lot Workshop Objectives The Big Picture What is Communication? How Do We Communicate? Other Factors in Communication Understanding Communication Barriers An Overview of Common Barriers Language Barriers Cultural Barriers Differences in Time and Place Paraverbal Communication Skills The Power of Pitch The Truth about Tone The Strength of Speed Non-Verbal Communication Understanding the Mehrabian Study All About Body Language Interpreting Gestures Speaking like a Star S = Situation T = Task A = Action R = Result Summary Listening Skills Seven Ways to Listen Better Today Understanding Active Listening Sending Good Signals to Others Asking Good Questions Open Questions Closed Questions Probing Questions Appreciative Inquiry The Purpose of AI The Four Stages Examples and Case Studies Mastering the Art of Conversation Level One: Discussing General Topics Level Two: Sharing Ideas and Perspectives Level Three: Sharing Personal Experiences Our Top Networking Tips Advanced Communication Skills Understanding Precipitating Factors Establishing Common Ground Using ?I? Messages Wrapping Up Words from the Wise Review of Parking Lot Lessons Learned Completion of Action Plans and Evaluations Principles of Professional Behavior Always be Your Best Meeting and Greeting Sending Social Invitations to Business Associates Interview Etiquette Interviewing Before the Interview In the Waiting Room During the Interview After the Interview Job Fair Interviews Planning & Attending Business Meetings Office Meetings Meal Meetings Electronic Etiquette Voicemail Cell Phones Email Multiculture Etiquette Defining the Challenge Five Steps to Dealing with Diversity Guidelines for Managing Diverse Relationships Time Management Concepts Benefits of better time utilization Who controls your schedule? Your Job: What You Are Responsible for Accomplishing? Your job responsibilities Setting objectives Setting priorities How to Use Your Time Gathering data-the time log Analyzing the data Delegation: Working Through Others Why some people don't delegate Levels of delegation How to delegate Benefits of delegation Getting started Planning: Keys to Achievement Planning: Keys to Achievement Coping with Common Time Wasters Coping with self-generated time wasters Coping with environmental time wasters Personal Needs that Get in the Way of Effective Time Utilization Needs profile analysis Self-assessment questionnaire Applying needs assessment results Planning for Improvement Six tips for effective time management Planning for improved time utilization Follow-Up: Staying on Track Time savings progress report Time savings progress chart Time management progress survey Additional course details: Nexus Humans Business Soft Skills training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the Business Soft Skills course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.

Mastering the art of negotiation is essential for anyone looking to boost sales performance and close deals with confidence. This course delivers a clear and effective approach to navigating sales conversations, from the initial call to sealing the deal and beyond. With a focus on strategic communication, it equips learners to handle objections smoothly and craft compelling pitches that resonate with prospects. Each module is designed to build knowledge progressively, ensuring participants develop a strong grasp of key techniques without overwhelming jargon or unnecessary fluff. Through detailed guidance on preparation, creative openings, goal setting, and managing client data, this course offers a well-rounded framework to optimise every stage of the sales process. Whether you’re a novice looking to sharpen your approach or an experienced professional aiming to refresh your methods, these lessons provide valuable insights that can be applied immediately to improve outcomes. This course is perfectly suited for those seeking to enhance their negotiation skills through engaging, accessible content that fits comfortably into any schedule. Key Benefits Accredited by CPD Instant e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Curriculum Module One: Understanding the Talk Module Two: Getting Prepared to Make the Call Module Three: Creative Openings Module Four: Making Your Pitch Module Five: Handling Objections Module Six: Sealing the Deal Module Seven: Following Up Module Eight: Setting Goals Module Nine: Managing Your Data Module Ten: Using a Prospect Board Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Sales Negotiation Techniques training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Sales Negotiation Techniques training. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included

Stakeholders can make or break your strategy—whether you're launching a project, managing a brand, or steering an organisation through change. The Stakeholders & Public Relations Course helps you understand who matters, why they matter, and how to communicate with them effectively. From boardroom influence to public perception, this course explores the fine art of keeping people happy without losing your mind—or your message. You'll learn how public relations plays a key role in shaping narratives, managing expectations, and building trust with different interest groups. Whether you're dealing with shareholders, customers, staff, or the media, your message needs more than just polish—it needs purpose. This course helps you grasp the mechanics of good public relations, the psychology behind stakeholder behaviour, and the strategy required to balance multiple priorities with confidence. Perfect for those who want to stop guessing and start engaging, the content is sharp, informative, and built to help you think smarter—not shout louder. It’s less about fluff and more about facts, tactics, and results. This bundle includes the following courses: Course 01: Stakeholder Management Course 02: PR : Public Relation Key Features Accredited by CPD Instant e-certificate Fully online, interactive Stakeholders & Public Relations course with audio voiceover Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this Stakeholders & Public Relations course to excel! How You will be Benefited from Stakeholders & Public Relations Bundle All through this self-paced training, you will get engaging learning materials and acquire the necessary knowledge to work with various concepts to gain a competitive advantage in the employment market. Accreditation All of our courses included in this Stakeholders & Public Relations bundle are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Stakeholders & Public Relations course, you will immediately be sent digital certificates for the bundle courses. Who is this course for? Anyone with a knack for learning new skills can take this Stakeholders & Public Relations bundle. Requirements There are no formal requirements for this bundle courses to be enrolled. Career path This Stakeholders & Public Relations bundle of courses will help you to uplift your career. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

This course delves into the theoretical underpinnings of safety audit practices, from meticulous planning to advanced risk assessment and continuous improvement strategies.

British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course – Overview Imagine being able to hold a full conversation without speaking a word. With our British Sign Language (BSL) Level 1 & 2 With Complete Career Guide Course, you’ll develop the ability to connect, share stories, and build friendships in a whole new way. Whether you're learning for personal reasons or future opportunities, this course gives you the foundation to use BSL with confidence and ease, from everyday chats to more formal settings. Clear, friendly lessons help you master fingerspelling, greetings, numbers, colours, and more — all from the comfort of your own space. BSL is one of the most recognised languages in the UK, and learning it can lead to rewarding roles in sectors like education, healthcare, and social services. With deaf awareness becoming ever more important, the need for skilled signers continues to grow. This course offers you a brilliant opportunity to learn BSL flexibly at your own pace, helping you to add a valuable new skill to your life. It's more than just learning signs; it's about understanding and celebrating communication in all its forms. Ready to wave hello to a new world? ________________________________________________________________________ Key Features: CPD Certified British Sign Language (BSL) Level 1 & 2 With Complete Career Guide 10 Instant e-certificate and hard copy dispatch by next working day Fully online, interactive course with audio voiceover Developed by qualified professionals in the field Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Course Curriculum: Module 01 Introduction to the Course Fingerspelling Vocabulary Used in Daily Lives Common Names Module 02 Greetings and Introduction Question Signs Opinions Introduction Dialogue Clarification Taking Leave Taking Leave Dialogue Module 03 Describe People Personal Information Family Dialogue Animal and Pets Describing family - Animals Module 04 Weather Transports Transport Dialogue Direction Simple Direction Dialogue Module 05 Colours Size Numerals BSL vs English Grammar Order Module 06 Rooms Objects Objects Dialogue Numbers Using the numbers Days and Months Dialogue Module 07 Home Questions and statements about the home Work Work Dialogue School Activities at School Dialogue Shopping Shopping and Spending Dialogue Module 08 Travel Holiday Travel and Holiday Dialogue Hobbies and Activities Hobbies and Interests Dialogue Food & Drinks Dialogue Module 09 Object and Shopping Story Home story Food and Drinks story Activities Story Travelling and Holiday Story Hobbies and Interests Story ________________________________________________________________________ Complete Career Guide for British Sign Language (BSL) Level 1 & 2(A to Z) This isn't just a course; it's your ticket to thriving in the sector and your roadmap to the BSL. In addition to mastering the essentials of BSL, you'll also gain valuable skills in CV writing, job searching, communication, leadership, and project management. These 9 complementary courses are designed to empower you at every stage of your journey. Stand out in your career, from crafting a winning CV to excelling in interviews. Develop the leadership skills to inspire your team and efficiently manage projects. This holistic approach ensures you're not just job-ready but career-ready. Enrol today, and let's build your success story together in BSL. Your dream career starts here! List of career guide courses included in British Sign Language (BSL) Level 1 & 2 With Complete Career Guide: Course 01: Professional CV Writing and Job Searching Course 02: Communication Skills Training Course 03: Career Development Training Course 04: Time Management Course 05: Returning to Work Training Course 06: Level 3 Diploma in Project Management Course 07: Leadership Skills Course 08: Body Language Course 09: Interview and Recruitment ________________________________________________________________________ Learning Outcomes: Proficient fingerspelling and daily-life vocabulary application. Mastery in expressing greetings, opinions, and personal information fluently. Competence in describing people, places, and engaging in dialogues. Advanced comprehension of weather, directions, and utilising numerals. Adept handling of diverse topics - from home and work to hobbies and travel. Creative storytelling capability using BSL for various scenarios. ________________________________________________________________________ Accreditation All of our courses, including the British Sign Language (BSL) Level 1 & 2 With Complete Career Guide, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your British Sign Language (BSL) Level 1 & 2 With Complete Career Guide, you will immediately be sent your digital certificates. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we recommend renewing them every 12 months. Assessment At the end of the courses, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven't, there's no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Aspiring Sign Language Interpreters Individuals seeking inclusive communication skills Educational professionals enhancing classroom inclusivity Healthcare practitioners for improved patient communication Anyone fascinated by British Sign Language and its cultural richness Career path Sign Language Interpreter - £25K to 40K/year Special Educational Needs (SEN) Teacher - £25K to 35K/year Speech and Language Therapist - £30K to 45K/year Community Support Worker - £20K to 30K/year Social Worker - £30K to 40K/year Certificates 10 CPD Accredited e-Certificates Digital certificate - Included 10 CPD Accredited Hard Copy Certificates Hard copy certificate - Included

Networking Skills for Personal Success Course Overview Networking Skills for Personal Success is designed to equip learners with essential networking techniques to enhance their professional lives. By focusing on effective communication and relationship-building, this course helps learners build meaningful, professional connections, foster valuable partnerships, and navigate networking opportunities with confidence. Participants will gain a strong foundation in networking, which they can leverage for personal growth, career advancement, and professional development. The course is designed for individuals looking to develop and refine their networking strategies in a competitive environment. Course Description This course delves into a variety of networking strategies, from initiating conversations to maintaining long-lasting relationships. Learners will explore the art of small talk, how to leverage social media platforms for networking, and the importance of non-verbal communication in establishing rapport. Topics include identifying networking opportunities, preparing for networking events, and creating an effective personal brand. By the end of the course, participants will have a well-rounded understanding of networking tactics and will be prepared to apply these skills in both face-to-face and virtual environments. The course encourages learners to apply networking principles to foster personal and professional growth. Networking Skills for Personal Success Curriculum Module 01: Introduction to Networking Module 02: Effective Communication for Networking Module 03: Leveraging Social Media for Professional Connections Module 04: Building and Maintaining Relationships Module 05: Networking Etiquette and Strategies Module 06: Networking for Career Development Module 07: Personal Branding for Networking Module 08: Evaluating Networking Success (See full curriculum) Who is this course for? Individuals seeking to enhance their networking skills Professionals aiming to expand their professional network Beginners with an interest in building career relationships Anyone wishing to improve communication and interpersonal skills for career success Career Path Business Development Manager Relationship Manager Event Coordinator HR Specialist Sales and Marketing Professional Networking Consultant

Email Writing Training Course Overview This Email Writing Training course provides learners with essential skills to compose clear, professional, and impactful emails in various business contexts. It covers fundamental principles of effective email communication, including tone, structure, and etiquette. Learners will develop the ability to manage their email correspondence efficiently, ensuring messages are concise and purposeful. By mastering these techniques, participants will enhance their professional communication, improve workplace collaboration, and present themselves confidently through written digital communication. This course is designed to support career progression by equipping learners with tools to write emails that engage recipients and achieve intended outcomes. Course Description This course delves into the core elements of effective email writing, guiding learners through the art of crafting well-structured messages tailored to different audiences and purposes. Topics include understanding the essentials of email communication, managing inbox organisation, selecting appropriate writing styles, and adopting the correct tone to suit professional settings. Additional advice focuses on avoiding common pitfalls and exercising caution in sensitive or complex correspondence. Throughout the course, learners will acquire the skills needed to produce clear, respectful, and compelling emails that facilitate smooth business interactions and enhance overall communication effectiveness in the workplace. Email Writing Training Curriculum Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution (See full curriculum) Who is this course for? Individuals seeking to improve their professional email communication skills. Professionals aiming to enhance workplace correspondence and career development. Beginners with an interest in mastering business writing techniques. Administrative staff and office workers looking to boost email efficiency. Career Path Administrative Assistant Office Manager Customer Service Representative Executive Assistant Communication Coordinator Sales and Marketing Assistant